International Student Handbook 2017-18
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International Student Handbook 2017-18
Transcript of International Student Handbook 2017-18
International Student Handbook 2017-18
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CONTENT
1.0 ABOUT XIAMEN UNIVERSITY 3
2.0 ABOUT XIAMEN UNIVERSITY MALAYSIA 7
3.0 ABOUT MALAYSIA 9
4.0 PRE ARRIVAL 12
5.0 ARRIVAL 18
6.0 POST ARRIVAL 19
7.0 GENERAL IMMIGRATION REQUIREMENT IN MALAYSIA 23
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1.0 ABOUT XIAMEN UNIVERSITY
1.1 MOTTO, LOGO AND ANTHEM OF XIAMEN UNIVERSITY
1.1.1 SCHOOL MOTTO
Pursue Excellence, Strive for Perfection!
Mr. Tan Kah Kee defined the school motto as “Pursue Excellence, Strive for Perfection!” when he founded
Xiamen University in 1921.
“Pursue Excellence, Strive for Perfection!” means that people of virtue should work hard and never end their
efforts until they achieve perfection.” The motto was originally mentioned in the Chinese classical writing “Li
Ji”.
1.1.2 INTRODUCTION TO SCHOOL LOGO
1. Within the outer circle, “Xiamen University” in Traditional Chinese Characters and Latin are respectively
set at the top and the bottom.
2. The three small five-pointed stars inside the inner circle indicate the three virtues in traditional Chinese
philosophy, namely the three elements of spirit, the universe, and humankind.
The castle and gate in the inner circle symbolize “Xiamen” which means the gate of a big castle. Here it
also means that the gate of the university is always open and takes in new knowledge and talents.
The school motto “Strive for perfection” is also shown in the logo within the inner circle. It was set as the
goal of the university and was also the original motto when the school was founded.
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1.1.3 ANTHEM OF XIAMEN UNIVERSITY
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1.2 GENERAL INFORMATION OF XIAMEN UNIVERSITY
1.2.1 STRENGTH OF THE SOUTH
Xiamen University was founded in 1921 by Mr. Tan Kah Kee, the well-known patriotic overseas Chinese leader
who believed that “education is the basis for national development”. It was the first university in China
founded by an overseas Chinese. At present it is also the only key comprehensive university directly affiliated
to the Ministry of Education in any of the five special economic zones and one of China’s higher-level
universities designated for the state key construction of the “211 Project” and the “985 Project”. Ranking in
top 20 among over 2,000 Chinese universities and equipped with a strong team of faculty and staff, Xiamen
University, which provides a fairly complete range of programs of education, has become a first-class
comprehensive university in China with extensive international influence.
1.2.2 STRONG FACULTY AND PREPONDERANT DISCIPLINES
Carrying out the strategy of reinvigorating the university through talents, Xiamen University has attracted a
large number of high-level teachers and become a highland for cultivating famous scientists and first-class
scholars. The number of faculty is over 2,500, among which more than 1,600 are associate professors or above.
At the same time, doctors graduated from overseas universities are playing an important role in the faculty.
With its graduate school, 27 schools containing 76 departments and 10 research institutes, Xiamen University
has become a comprehensive university providing a fairly complete range of programs of education in
humanities, social science, natural science, engineering and technology, management, art education, and
medical science.
1.2.3 INTERNATIONAL OUTLOOK
Pursuing the belief of open education, Xiamen University implements the international strategy and
participates actively in the multi-lateral and global educational cooperation. It has set up cooperative ties with
over 300 universities at home and abroad and actively carried out student and faculty exchanges, cooperative
researches, joint programs and international academic events. Besides, Xiamen University also takes part
actively in the promotion of the Chinese language and has cooperated with other universities in North America,
Europe and Africa to build 15 Confucius Institutes around the world, making noticeable contributions to the
exchange between Chinese and foreign culture and providing students with exchange programs and
opportunities for further studies in world-renowned universities.
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1.2.4 PICTURESQUE UNIVERSITY CAMPUSES
Encircled by the Xiamen Bay and facing Taiwan across the sea, Xiamen University is renowned as one of the
most beautiful universities in Asia with green hills behind and fronting the sea. The main campus is located at
the southern part of Xiamen Island with the main gate adjacent to the famous Nanputuo Temple and the
Baicheng Gate right opposite the beautiful sand beach and Huli Hill Fort. The lake and surrounding hills inside
the campus together with the unique Jiageng Style Architecture create an exquisite landscape. The newly-
constructed Xiang’an campus is situated at the Xiang’an District of Xiamen, bordering Xiangshan Hill scenic
area on the north and the sea to the south and enjoys convenient transportation. The College of Life Sciences,
Medical School, School of Pharmaceutical Science, School of Public Health, College of Ocean and Earth
Sciences, College of Environment and Ecology, School of Energy，the Overseas Education College/the
International College and the Southern Base for Chinese Language Promotion have been moved to Xiang’an
campus.
Xiamen University stretches over 1,483 acres in total, including the main campus that covers an area of 428
acres, Zhangzhou campus of 423 acres, and Xiang’an campus of 600 acres. In July, 2014, Xiamen University set
up its first oversea campus in Malaysia sprawling over 150 acres.
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2.0 ABOUT XIAMEN UNIVERSITY MALAYSIA
(XMUM) Upon the invitation of the Malaysian Ministry of Higher Education to set up a branch campus in Malaysia, XMU
accepted the offer and thus, Xiamen University Malaysia (XMUM) was born. In keeping with the vision of our
founding father Mr. Tan Kah Kee, we began in earnest to build our first offshore campus in Malaysia and
became the pioneer university from China to establish a branch campus in Malaysia. XMUM aspires to become
a university with a distinct global outlook, featuring first-class teaching and research, and embracing cultural
diversity.
The campus is located in Bandar Serenia, Sepang, Selangor Darul Ehsan. It is a 10-minute drive from Putrajaya,
the administrative centre of the government of Malaysia.
2.1 KEY WORDS FOR THE ESTABLISHMENT OF THE CAMPUS
Making of history
Dato’ Sri Najib Tun Razak
The Malaysian Prime Minister
The establishment of XMU Malaysian Campus is very meaningful in
terms of the bilateral relations between Malaysia and China. This is the
first overseas campus approved by the Chinese government to be set up
by a Chinese university.
Coming full circle
Zhu Chongshi
Former XMU President
XMU was founded by the Malayan Chinese Mr. Tan Kah Kee in 1921.
Now 93 years later, XMU has reciprocated by setting up a campus in
Malaysia, where Mr. Tan Kah Kee achieved great success in his career.
This is a historic reciprocation.
The spirit lives on
XMU founder Mr. Tan Kah Kee was considered a world-renowned
educator who devoted all he had to the pursuits of education. XMU
solemnly pledges to uphold Mr. Tan Kah Kee’s spirit of selfless dedication
to the noble causes of education in establishing XMUMC. It will remain a
not-for-profit institution; and not a cent will be repatriated to China.
Instead any surplus funds will be channelled back into research and
scholarships for students of XMUMC.
Commitment to educational
excellence
The establishment of XMUMC sets new heights in the areas of
cooperation and exchange in education between China and Malaysia.
XMU is driven to build the campus into one of Malaysia’s best, enriching
Malaysia’s tertiary education landscape to produce high-quality talents
with international competitiveness.
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2.2 VISION AND MISSION
VISION
Xiamen University Malaysia aspires to become a university with a distinct global outlook, featuring first-class
teaching and research, and embracing cultural diversity.
MISSION
To nurture young talents with dignity and wisdom, turning them into fine citizens of the region who will
contribute to the prosperity of the people and social progress of Malaysia, China and Southeast Asia.
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3.0 ABOUT MALAYSIA Malaysia is a country which is full of energy, youth and diversity of culture. It lays in the southeast of Asia, with
Thailand to the north, Singapore to the south and Indonesia to the south east. It plays a significant role in
trading between the Straits of Malacca and the South China Sea. What’s more, due to Malaysia’s special
position, it has been influenced by China, India and western countries, especially British Empire.
Therefore, Malaysia becomes a multinational and multicultural country with a diverse population of Malays,
Chinese, Indians, which leads to a society with both traditional and modern features. Here you can find a
variety of religions, languages and a broad range of cuisines for you to taste and many festivals for you to visit.
Islam is the official religion in Malaysia. However, freedom of religion is allowed. Buddhists, Christians and
Hindus are other big religious groups in Malaysia. Different religions holidays are observed across the country,
including Hari Raya, Chinese New Year, Deepavali, Christmas and Thaipusam.
Besides, Malaysia enjoys a diversified landscape. There are many astonishing natural beauties deserve to be
explored, including sandy beaches, cool highlands and humid mangroves. You will have abundant
opportunities to have a great time here.
3.1 INTRODUCTIONS
In Malaysia introductions are normally acknowledged with a handshake. In the Muslim culture, handshakes are
generally exchanged between people of the same gender. Some Muslim women may acknowledge an
introduction to a man with a nod of her head and smile. A handshake can be reciprocated if the woman offers
her hand first to the man.
3.2 ADDRESSING A PERSON
Malay men and women can be addressed by their first name. For instance Ahmad Bin Ibrahim should be
addressed as Mr Ahmad and not Mr Ibrahim, as the latter is his father’s name. The term Bin means ‘son of’ and
Binti means ‘daughter of’. Sometimes names are preceded by the terms Encik, Puan or Cik. These are the
Malay terms for Mr. Mrs. and Miss respectively.
The Chinese have surnames which precede their given name. For instance, a woman whose name is Chia Wei
Li can be addressed as Ms Chia. Some Chinese have English names, such as James Wong. It would be proper to
address him as Mr Wong.
Indians can be addressed with their given names. For instance, Anand a/l Ravindran should be addressed as Mr
Anand. The abbreviation ‘a/l’ stands for ‘anak lelaki’ meaning ‘son of’ and ‘a/p’ means ‘anak perempuan’ or
‘daughter of’.
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3.3 TITLES
A number of Malaysians have been conferred titles by the Malaysian Government. Among these titles are Tun,
Tan Sri, Dato and Datuk. It is appropriate to address them by their titles. Political dignitaries are conferred
titles such as Yang Berhormat (YB) and Yang Amat Berhormat (YAB). The term Mr or Encik will not be necessary
when addressing a person who has been conferred a title.
3.4 GESTURES
The right hand is always used when eating with one’s fingers or when giving and receiving objects. The right
forefinger is not used for pointing at places, objects or persons, the thumb of the right hand with the four
fingers folded under is the preferred usage.
3.5 CONDUCT
Public behaviour is especially important in Malaysian culture. Most Malaysians refrain from displaying
affection (i.e. embracing or kissing) in public. As a visitor to Malaysia it would be appropriate for you to do the
same.
3.6 PLACES OF WORSHIP
Shoes must be removed when entering places of worship such as mosques and temples. Some mosques
provide robes and scarves for female visitors. Taking photographs at places of worship is usually permitted but
it is polite to request permission first.
3.7 TIPPING
Malaysia has a non-tipping culture. You're welcome to leave some change in the tip jar if you want to and if it's
there, but generally, not expected. If the place earns a certain amount, they have to pay taxes, which is where
the 6% tax comes in.
3.8 COST OF LIVING
It is important to ensure that you have enough money to fund both your study and your living costs while you
are in Malaysia. Plan this in advance of your arrival in Malaysia, since it may be difficult to secure any further
funding once you are at the University.
Malaysia is a fantastic country which has an affordable price level. With a reasonable financial management, all
living expenses can be covered with spare money left. The following table can help you to manage your
finance. However, it’s just for reference. The actual costs may depend on your lifestyle.
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3.9 ACCOMMODATION
XMUM provides on-campus accommodation to all registered students. Students are encouraged to live in
campus dormitories, as living on campus fosters a spirit of cooperation and camaraderie that develops into
lifelong friendships, and facilitates participation in extra-curricular activities through various cultural,
recreational and social programmes.
Item Cost (RM)
Twin sharing room with en-suite bathroom RM340 per student per month
3.10 OTHER LIVING EXPENSES
Malaysia is a country which is rich in delicious food that comes from all over the world. You can choose
whatever you like, such as tasty Chinese, Indian or Malay dishes. The prices will vary, according to the location.
Sometimes it’s more convenient to eat in the fast food restaurant such as KFC, McDonalds and Subway. They all
have branches in major shopping area. However, the price is less favorable compared with local food stalls.
In Malaysia, there are many wonderful places worth exploring. Due to the convenient locations, 15 min driving
from the Kuala Lumpur international airport, you can travel to anywhere near Malaysia you want. The cost of
the journey won’t be too much as Malaysia enjoys good and cheap public transport.
Apart from the cost of accommodation, do not forget that you also have to take into account personal expense
such as food, books, clothing, travel and entertainment.
These approximately cover most of your costs at XMUM and of course the fees vary from student to student.
Item Cost (RM)
Street food 5–12
Restaurant 15–50
Groceries 30–80
Entertainment From 13
Utilities 100-200/Month
Local Travel (public transport) 100-150/Month
Refer to MyRapid for latest fee.
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4.0 PRE ARRIVAL It is a requirement by the Immigration Department of Malaysia that you apply and obtain the approval for a
student pass before the start of your programme. Preparing to travel for studies to a new place, whether for a
short or long period of time can be discouraging. This guide provides you with vital information and advice
you need in regards to what you should do, pack and check before leaving your home country.
Pre arrival: Checklist
What do you need to do before you arrive?
accept your university offer
ensure that you apply for your student pass early (12 weeks prior to the start of your programme)
if you have a disability, ensure that you write to us and provide full details of your disability, so that we
can discuss your needs with you
check the start date of your programme, what to do on your arrival, how to get to the University and the
orientation programme schedule
ensure that you have received your visa approval letter (VAL) from International Student Affairs Office
(ISAO)
settle your first semester fees upon receiving your VAL
do not make any travel arrangement out of Malaysia with the Visa Approval Letter
apply for a single-entry visa, if you need one
undertake yellow fever vaccination, if required
Complete the online airport arrival form and book for the airport pick up service
read all sections of this guide - it helps you to prepare
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4.1 APPLYING FOR A STUDENT PASS
It’s necessary for all international students who study in XMUM to obtain a Student Pass except for Diplomatic
Pass holders and Malaysian Permanent Residents.
The XMUM ISAO will assist you with submitting your visa application.
It is of important that internationals students read through all related information on the application process.
New Student Pass Application Process
ISAO: International Student Affairs Office
XMUM: Xiamen University Malaysia
EMGS: Education Malaysia Global Services
International Students must submit all necessary documents and payment
to ISAO, XMUM
ISAO, XMUM will submit all documents and payment to EMGS
EMGS will process the documents and
support/reject the application
Documents that is supported will be
submitted to Immigration Department for approval
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DOCUMENT CHECKLIST FOR VISA APPLICATION
Offer letter from XMUM
Full set of passport copy with validity more than duration of programme
Passport size photo with blue background
Highest level qualification certificate and transcript
Certificate and transcript translation copy if original not in English
(Translation copy must include confirmation from the translator or translator company that it is accurate
translation of the original document, date of translation, full name and signature of translator or of an
authorized official translation company)
English Requirement certificate
Pre-arrival Medical Examination Report from student’s home country
Payment for the following: -
EMGS Visa Processing Fee
Immigration Fees
Personal Bond Fee
Medical Screening Fee
Medical Insurance Premium
iKad Fee RM
Additional documents
For students from high risk countries
Vaccination certificate of yellow fever
For students from Sub-Saharan African countries
No Objection Certificate (NOC)
* For Sudanese students, XMUM will help them to apply the NOC from the Sudanese embassy in Malaysia.
Sudanese students should bear any costs arising from the application.
For students from Nigeria
Letter of Eligibility (LOE) and WAEC/NECO scratch card issued by the Ministry of Education
For students from Iran
Letter of Eligibility (LOE)
* XMUM will help Iranian students to apply the LOE from the Iranian embassy in Malaysia.
*Application without the above documents will not be considered.
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4.2 PRE-ARRIVAL MEDICAL SCREENING
The pre-arrival medical screening is mandatory for all new international students. You are required to do this
while you are still in your home country. You can submit your medical report to the University together with
all other documents for your student pass application.
For more information on the pre-arrival medical screening, visit the EMGS website.
4.3 CHECK YOUR STUDENT PASS APPLICATION STATUS
You may check the status of your student pass application by visiting EMGS website
(www.educationmalaysia.gov.my) and choose the “Check Application Status” option to know the current
status of your application.
You can only do this after the University has submitted an application to EMGS, which normally takes around
ten (10) working days after receiving complete the documents and payment from you.
4.4 SOCIAL VISIT PASS
A social visit pass (also known as a tourist visa) is issued by the Immigration Department of Malaysia upon
arrival and has a limited validity period. This pass does not allow you to study in the country.
You are not permitted enter Malaysia on a social visit pass whilst your student pass application is in the
process. If you have done so, you will be required to return to your home country until your student pass
application is approved by the Immigration Department of Malaysia. As such, you are advised not to enter
Malaysia until the approval of your VAL.
4.5 VISA APPROVAL LETTER
Once your student pass application has been approved by the Immigration Department of Malaysia, ISAO will
notify you via email. You will also receive a copy of the student pass approval, also known as Visa Approval
Letter (VAL) and a copy of Airport Arrival Form.
It is important that you respond to the email as soon as possible and provide your current correspondence
address so that ISAO can courier the original copy of the VAL and Offer Letter for those who require the
original hardcopy.
4.6 PAY YOUR TUITION FEES
The amount of tuition fees you pay depends on the programme you are studying and/or your year of entry.
You will be given a summary of the tuition fees payable, a document known as fee advice that comes along
with your offer letter.
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4.7 SINGLE ENTRY VISA
Depending on your nationality, you may be required to apply for a single-entry visa and/or undertake a yellow
fever vaccination for entering Malaysia.
For information about countries that require such requirements, visit the Immigration Department of Malaysia
website for more up-to-date information.
If you need a single-entry-visa, the following documents are required when you apply at the nearest Malaysian
Embassy/Consulate in your home country:
IM47 form
Letter of Offer issued by the University (all pages)
Visa Approval Letter issued by the Immigration Department of Malaysia
4.8 BOOK YOU FLIGHT
You can book your flight after receiving the entry visa. Please ensure you send your flight itinerary together
with the Airport Arrival Form seven (7) days before arrival in Malaysia. ISAO will email you the details of the
representative that will be meeting you at the airport.
The University is providing a free airport pick-up service for new international students arriving in Malaysia for
the first time. Accompanying family members and/or friends may use the public transports available at the
airport for transfer. You can request for more information from the information desk at the airport.
4.9 WHAT TO PACK?
Clothes and
personal items
Malaysia is a tropical country and is situated near the equator.
Humidity is high and on the west coast of Peninsular Malaysia, the rainy season is
towards the middle and end of the year.
Light clothing such as t-shirts, slacks, jeans, shorts, singlet and shirts are ideal and will
be most comfortable.
In addition, cool clothing materials such as cotton are best suited to the climate.
Electrical
appliances
Make sure your laptop and other electrical appliances that you bring are compatible.
The standard capacity is a 240-volt, 50-cycle system.
You may purchase an adaptor with 3-square pins in order to use them.
The adaptor is readily available at a reasonable price from convenience shops and
supermarkets throughout Malaysia.
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Money
The currency in Malaysia is Ringgit Malaysia (RM).
You are advised not to carry a large amount of cash with you.
Funds can be brought into Malaysia using traveller cheques.
You should have sufficient funds for your expenses for the first 6 months of your
studies. A credit card will be useful.
Documents
You are reminded to check and bring along all the original documents: VAL, University
Offer Letter, Transcript, Certificate, Medical Laboratories Result, Yellow Fever
Certificate, etc
4.10 DISEMBARKATION CARD
You will need to fill up a disembarkation card, which is provided by the airline. The card can also be obtained
in the airport arrival hall. Keep the card with you until you clear immigration.
4.11 FLIGHT CONFIRMATION
It is compulsory to contact and inform ISAO (call or sms or whatsapp, etc.) if there is any flight delay or
cancellation. Even if flight confirmed and is on time, you still need to inform ISAO before taking off the flight as
scheduled.
When you arrive in Malaysia, ensure that you have the following documents with you in your hand luggage:
Your original passport
Your original University offer letter
Your original Visa Approval Letter
Your single-entry visa (in your passport), if applicable
Your original academic qualifications and transcripts
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5.0 ARRIVAL
Arriving At The Airport Upon arrival at the airport, you should find your way to the Immigration
section. Approach an airport staff in uniform for assistance, if necessary.
Wait At The Student
Waiting Area
wait at the Student Waiting Area in the Airport
Airport Pick up Personnel from the university will meet you at the
Student Waiting Area and assist you with the immigration clearance
do not pass by immigration counter without our representative
prior notification of your arrival is important to ensure that our Airport
Pick Up Personnel arrives on time to receive you at the immigration
counter
Accommodation Check In
From the airport, you will proceed to your accommodation on campus.
Our accommodation staff will be waiting for you at the hostel for the check
in procedure.
You are required to report any damages at your room immediately to
ensure your comfortable stay.
Arriving at The University
You must report to ISAO within the next working day after arriving in
Malaysia. The ISAO is located at the first floor of the University
Multipurpose Hall.
YOU MAY CONTACT ISAO AT +6012 2557417, IF YOU NEED HELP.
IT IS ADVISABLE TO PURCHASE A MALAYSIA SIM CARD BEFORE LEAVING THE AIRPORT.
YOU CAN ALSO CHANGE YOUR CURRENCY AT THE AIRPORT.
Arriving at the airport
Wait at the Student
Waiting Area
Accommodation Check In
Arriving at the University
WELCOME TO MALAYSIA
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6.0 POST ARRIVAL You will find a welcoming and kind community at Xiamen University Malaysia campus. Our staffs are
supportive and the facilities are conveniently within reach. You will be well supported here.
There are a range of services available on campus to help you make the best of your time at the University.
You can also obtain advice and support, if you need any assistance.
Post Arrival: Checklist
What do you need to do in your first few weeks?
report yourself at the ISAO within the next working day from your arrival
undertake the post-arrival medical screening at a panel clinic within 7 days upon arrival and find out
when to submit your original passport to ISAO for student pass endorsement
open a bank account, if you have not already done so
attend orientation programme
familiarise yourself with the immigration and student pass rules
ensure that you get your student identity card
get to know your fellow students, lecturers and tutors
familiarise yourself with your timetable and locations, as well as computing and printing facilities
find out the books and journals for your programme in the library
find out about study skills workshop and learning support from the library
sign up and participate in societies and sports activities organised by clubs and societies
find out where to eat, shop and see a doctor or a dentist
find out where you can get help and advice on academic and non-academic matters
familiarise yourself with the University policies
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6.1 POST MEDICAL SCREENING
This is a mandatory screening that is required to obtain your Student Pass. This screening must be done within
the first seven (7) days upon arrival in Malaysia. The screening must be done at selected EMGS panel clinics.
ISAO will advise you on the nearest clinic to the campus.
For more information on the post-arrival medical screening, visit the EMGS website.
Students who fail this screening will not be able to proceed for the Student Pass and will be required to leave
the country.
6.2 STUDENT PASS ENDORSEMENT
Once you have undergone the medical screening, the clinic will take 3 working days to update EMGS on the
results. EMGS will verify the results before updating ISAO. ISAO will inform you to submit your original
passport for student pass endorsement once you pass the medical screening.
ISAO will submit your passport to the Immigration Department for the endorsement process. You are not
allowed to leave Malaysia until you obtain the student pass endorsement.
The student pass issued will be valid for 1 year. Programmes enrolled for more than a year will require renewal
of student pass on a yearly basis.
6.3 ORIENTATION WEEK
Orientation week is the week before the start of your academic year at the University.
Throughout orientation week, there will be various academic and social events to welcome and orientate new
students. It is an excellent opportunity to meet fellow students, University staff and become familiar with the
campus and surroundings before you start your study.
6.4 BANK ACCOUNT
Opening a bank account in Malaysia is an efficient way to manage your funds. In order to open a bank account,
you will need the following:
A University letter confirming your status as a student in Malaysia.
Your original Passport with a valid student pass.
A deposit - most banks require a deposit of RM250 for opening a new bank account.
If you are under 18 years old, you will need to complete an indemnity form and get it signed by your
parents.
You will normally be given an ATM card. The business hours of most banks in Malaysia are from Monday to
Friday, 9.30am to 4pm.
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6.5 CLUBS AND SOCIETIES
We have established various clubs and societies in our university. If you have a hobby or special interests, you
may be able to find compatible students through this clubs and societies. You will also be able to meet new
people and make new friends where you can spend your leisure time more effectively.
For more information about the clubs and societies currently on campus, you may contact our Student Affairs
Department.
6.6 HEALTHCARE AND MEDICAL INSURANCE
General Practitioners (GP) operate walk-in clinics that can be easily found across the country. Some clinics
offer emergency services and they are open 24 hours - 7 days a week. For more serious illness, you would
normally require to go to a hospital. You should find out the clinics and hospitals near where you stay. Finding
a suitable clinic or hospital when you are healthy is less exhausting than finding when you are feeling unwell.
Medical insurance is mandatory for the issuance of a student pass. The University procures medical insurance
for all international students through EMGS under the ‘Silver’ package. You will be required to extend your
medical insurance when renewing your student pass.
For better benefits or premium coverage, you may purchase additional medical insurance plan on your own.
Upon endorsement of your student pass, you will be issued a medical insurance card by EMGS. You should
carry your medical card at all times.
For more information about your medical insurance premium and how to use your medical card, visit the
EMGS website. In case there is an emergency and you need immediate medical attention, you should dial 999
(from a landline) or 112 (from a mobile phone). You may speak with an officer at ISAO, if you need assistance.
6.7 PERSONAL SAFETY
It is vital that you take precautions for your own individual safety.
Some helpful advices:
Be careful of pickpockets and snatch thieves especially when you are at a tourist and busy area.
Do not leave your laptop and/or mobile devices in a vehicle.
Always travel in a group rather than alone.
Do not hail and enter a taxi if there is already another occupant in it.
Be vigilant of your surroundings. Do not read or send text messages using a mobile device when walking
in public.
Avoid using ATMs at night.
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6.8 TELECOMMUNICATION SERVICES
The country code for Malaysia is +6 or 006.
Landline:
The area codes for landline are:
02 – Singapore (You can omit the Singapore country code when calling from Malaysia)
03 – Kuala Lumpur, Putrajaya and Selangor
04 – Kedah, Penang and Perlis
05 – Perak
06 – Melaka, Muar district of Johor and Negeri Sembilan
07 – Johor (all districts except for Muar)
08x – Sarawak and Sabah
09 – Kelantan, Pahang and Terengganu
To call a Malaysia number:
From overseas: dial the country code for Malaysia, followed by the area code and lastly the phone number.
For example: +603 1234 5678 or 00603 1234 5678
From outside local area: Dial the full area code, followed by the phone number. For example: 03 1234
5678
From within local area: Direct dial the phone number. For example 1234 5678
Mobile phones:
Malaysia has a number of mobile telephone service providers. The 3 largest providers include Digi, Maxis,
Celcom, U Mobile and Tune Talk which utilise codes 010, 011, 012, 013, 014, 016, 017, 018, 019, 0111, 0112
and 0113.
To call a mobile number:
From overseas: Dial the country code for Malaysia, the mobile telephone provider’s code and then the
telephone number. For example +6012 1234 5678
From within Malaysia: Dial the provider’s code with the ‘0’ and then the telephone number. For example
012 1234 5678
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7.0 GENERAL IMMIGRATION REQUIREMENT IN
MALAYSIA
7.1 VISAS AND IMMIGRATION
All international students are required to have a valid student pass during their entire period of study in
Malaysia. You will be issued with a student pass in the form of a sticker endorsement by the Immigration
Department of Malaysia. Your student pass comes along with a multiple-entry visa that allows you to exit and
re-enter the country as a student. You are not permitted to travel out of Malaysia using your Visa Approval
Letter (VAL).
You must ensure that you have a valid student pass and renew your student pass on time to avoid having the
need to suspend your study and returning to your home country whilst waiting for your new student pass
approval.
7.1.1 VALIDITY OF STUDENT PASS
Your student pass and visa will be endorsed onto your passport. The endorsement indicates your visa type,
the length of stay in Malaysia, the number of entries permitted and the validity of your Student Pass.
It is mandatory for you to submit your application for student pass renewal to ISAO at least twelve (12) weeks
in advance of the expiry date to either extend your current student pass or apply for a new student pass.
Students progressing from one level to another level will need to apply for a new student pass.
You are advised to set a reminder in your mobile device(s) to alert you when it is time to do so.
Students who fail to renew their student pass on time will have a risk in overstaying in the country.
Overstaying is a federal offence and therefore prosecutable by Malaysian court. Punishment imposed will vary
from prison sentence to caning followed by immediate deportation back to country of origin depending on the
severity of the case. It is strongly encouraged for all international students to be alert and cautious of their
student pass expiry date to avoid this.
7.1.2 PAYMENT FOR STUDENT PASS AND VISA
EMGS charges students a fee for processing student pass application - for both new application and renewal of
student pass. In addition to this, there may be other charges that you need to pay for instances when you
need to apply directly at the Immigration Department of Malaysia for other types of pass or visa.
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7.1.3 PERSONAL BOND
All international students (except Diplomatic Pass, Permanent Resident and Malaysia My Second Home
(MM2H) holders) are required to pay for a personal bond. The amount you need to pay is determined by the
Immigration Department of Malaysia and varies from country to country.
Personal bond is refundable upon the receipt of exit stamp copy on the passport with proper
shorten/cancellation check out processes, and students must not violate any Immigration rules and
regulations.
If you do not request for a refund, your personal bond will be forfeited 3 months after the date that you exited
Malaysia or withdrawn from your programme, whichever comes first.
7.1.4 IF YOU ARE A DEPENDANT PASS HOLDER
If you are a dependant pass holder, you will need to convert it to a student pass in order to study full-time in
Malaysia unless if you are under 18 years old.
7.1.5 WORKING PART-TIME
The Immigration Department of Malaysia has set very strict rules on allowing international students to work
part-time in the country.
A student is permitted to do part-time work for 20 hours per week during semester breaks or any holiday
exceeding 7 days.
A student is permitted to work part-time in Restaurants, Petrol Kiosks, Mini Markets and Hotels only
(excluding cashier singer, masseur, musician, GRO and other activities deemed immoral by the Malaysian
government) as long as the student pass remains valid.
Permission to work part-time is extendable by the Immigration Department depending on the student’s
attendance and academic reports.
Application from students studying in Private Higher Educational Institutions must be submitted by the
respective institutions to the Immigration headquarters in Putrajaya; while for students from Public Higher
Educational Institutions to the nearest Immigration Office.
Approval from the Immigration Department of Malaysia is required before any students are allowed to
start work.
The University recommends that you have sufficient funds to support your study and living costs in Malaysia,
and do not rely on part-time employment whilst you are in Malaysia.
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7.1.6 WITHDRAWING FROM THE UNIVERSITY OR COMPLETING/DEFERRING YOUR STUDY
A cancellation of your current student pass must be made before you leave the University. You should ensure
that:
You have obtained the necessary approvals from the University and/or successfully met all the academic
requirements for completion of study.
You report to ISAO at least one (1) month prior to the date of joining the new institution or return to your
home country.
You must bring along an offer letter from your new institution or a confirmed flight ticket.
Upon cancellation of your student pass, you would normally require to apply for a special pass to allow
time for you to transfer to another institution. The number of special pass depends on how long it takes to
get your new student pass approved. You will be required to pay for your special pass (es).
A release letter will be issued by the University in order for the new institution to apply for your new
student pass.
Important:
Failure to comply with this procedure will necessitate the University to notify the Immigration Department of
Malaysia and the Ministry of Education (Malaysia) that you have left the University without prior notice.
Thereafter, the University will cancel your student pass without your original passport. This may affect your
future application for a new student pass or visa with Immigration Department of Malaysia.
7.1.7 WHAT SHOULD BE DONE WHEN YOU HAVE A NEW PASSPORT?
If you renew or change your passport for any reason, you need to apply for a transfer of your student pass
from your old passport to the new passport as soon as possible. When you have a new passport, your student
pass (in your old passport) is no longer valid.
You should bring your old and new passports to ISAO for transfer of student pass. You will be advised on the
charges.
The duration for transferring student pass will normally take fourteen (14) working days upon submission to
the Immigration Department of Malaysia.
7.1.8 WHAT CAN YOU DO WHEN YOU LOSE YOUR PASSPORT?
In the event that you lose your passport, you must:
Lodge a police report immediately.
Apply for a new passport at your embassy or high commission office by bringing along the police report.
Upon obtaining a new passport, submit a copy of the police report and a letter from your embassy or high
commission to ISAO as the supporting documents to obtain a replacement for your student pass. Your
new student pass will be placed in the new passport.
You are required to carry your passport at all times when travelling in Malaysia.
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7.1.9 RETURNING HOME DURING SEMESTER BREAKS
During semester breaks or holidays, if you plan to return to your home country you should inform ISAO and
obtain advice on your next Student Pass renewal.
7.1.10 DEPENDANT PASS FOR FAMILY MEMBERS
If you are a postgraduate student and has a valid student pass, your immediate family members may apply for
a dependant pass to stay in Malaysia. The approval is sole at the discretion of the Immigration Department of
Malaysia.
The following documents are required for a dependant pass application:
Two (2) certified photocopies of passport (inclusive of the front page, hard cover and all used pages)
For spouse, your original marriage certificate and translated (if not in English) & endorsed (by Embassy)
copy of marriage certificate
For children, original birth certificate and translated (if not in English) & endorsed (by Embassy) copy of
birth certificate
A passport-size photographs of yourself and each dependent application(s)
A valid medical insurance for dependent application(s) throughout the stay in Malaysia
Your dependants can apply from your home country or after they have entered Malaysia. The Immigration
Department of Malaysia charges a Journey Performed fee of RM500, if your dependant applies from within
Malaysia.
7.1.11 RENEWING YOUR STUDENT PASS AND/OR DEPENDANT PASS
All international students and/or dependants are responsible to renew their pass on time. An application for
the renewal of a student pass or dependant pass must be made at least twelve (12) weeks before the expiry
date of your current pass.
Your application must include
Full set of recent copy of passport (all pages)
Renewal fee depending on how long you extend your pass.
Attendance and academic record from Academic Affairs Department
You will be notified to submit your original passport after receiving the supporting letter from EMGS.
It is a must to ensure that your CGPA is above 2.0 for you to renew your visa.
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7.2 IMMIGRATION VITAL REGULATIONS
As an international student, you must be aware of and adhere to the following requirements:
It is a compulsory to maintain a minimum CGPA of 2.0 and 80% attendance in all scheduled classes and
achieve satisfactory academic performance. Failing to meet this requirement may result in your student
pass being revoked pass may not be renewed accordance with Malaysian Government requirements.
International students who are absent from classes for three (3) consecutive days will be reported to the
Immigration Department of Malaysia.
You are responsible in monitoring the expiry dates of your passport and student pass.
Penalties may be imposed by the Immigration Department of Malaysia in the event of late submission for
renewal or your student pass has expired. All costs will be borne by you.
Upon completion of study, you are required to inform ISAO four (4) weeks before you leave the country or
University. This is to ensure that your current student pass with the University is cancelled and for the
return of your personal bond.
7.3 DO'S AND DON’TS FOR INTERNATIONAL STUDENTS
The following rules and regulations are listed based on information from Ministry of Higher Education (refer to
MOHE website for more details). International students who intend to study in Malaysia need adhere to the
rules and regulations as stated below:
7.3.1 GENERAL RULES AND REGULATIONS
A student must abide by Malaysian law at all times.
A student has committed a case of misconduct when:
He is found guilty of criminal charges by the court;
He is involved in any jobs, trades or the like, on part-time or full time basis, which are deemed illegal in the
Immigration Ordinance 1959 and the Immigration Rules and Regulations 1963 or other laws or that which
could affect his studies.
A student is to abide by all the rules and regulations that are enforced by the institution.
A student must at all times respect the culture, norms and beliefs of the locals.
7.3.2 ACADEMIC INTEGRITY
A student is not allowed any form of falsification and plagiarism i.e copying or allowing people to copy,
plagiarize during exams, lab assignments, preparation of coursework or thesis and the like.
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7.3.3 DRUGS AND POISON
It is considered a serious offence if a student:
is found to be in possession of any kind of drugs or poisons. The term ‘drug’ is as defined in the Dangerous
Drug Act 1952;
is found to provide, to supply, to distribute, to offer or to prepare any of the above drugs or poisons to
other parties;
is involved in drug abuse of any kind.
7.3.4 WEAPONS AND DANGEROUS MATERIALS
It is considered a serious offence if a student:
is found to be in possession or in supervision of any dangerous weapons or explosive materials. ‘Weapon’
is as defined in the Weapons Act 1971.
7.3.5 TRAFFIC RULES AND REGULATIONS
A student who owns or uses any type of vehicle must fulfill the requirements under the Road Transportation
Act 1987 and all subsections under the Act, on campus and public roads.
7.3.6 USE OF FORCE
It is considered an offence if a student:
partakes in any kind of activities that involve force, extortion, molestation, harassment or any form of
disturbance among themselves or towards others;
involves directly in any form of ragging or bullying, or abuse or the like inside or outside of campus;
uses force, aggression or threat to cause hurt to others;
engages in any physical aggression such as riots or fights, or commits an assault on any parties;
exhibits verbal and/or physical behaviour of a racist or prejudiced nature towards any other member of
the community inside or outside the campus.
7.3.7 ASSEMBLY
It is considered a severe offence if any groups of students or organizations of student’s plan, organize, attend or
take part in any assembly or meeting at any given places without permission from the relevant authorities. A
student is to abide by all the rules and regulations that are enforced in his institution.
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CONTACT DETAILS
Caroline Philip
International Student Support Office,
Office: 03-88006838
Mobile: 012 2557417
Email: [email protected]
Shaifulnizam Sulaiman
International Student Support Office,
Mobile: 012 6982567
Email: [email protected]
