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International Student BarometerSurvey in Finnish higher education institutions

Autumn 2014

1

International Student Barometer

Survey in Finnish higher education institutions, Autumn 2014

Contents

1 What is International Student Barometer? .............................................................................................. 2

2 Respondents in Finnish higher education institutions ............................................................................. 3

3 Overall satisfaction .................................................................................................................................... 6

4 Before coming to Finland ........................................................................................................................... 9

5 Decision making ....................................................................................................................................... 11

6 Application ............................................................................................................................................... 17

6 Arrival ....................................................................................................................................................... 20

7 Learning .................................................................................................................................................... 23

8 Living......................................................................................................................................................... 32

9 Housing ..................................................................................................................................................... 38

10 Support services ..................................................................................................................................... 39

11 Finland as a study destination ............................................................................................................... 44

12 After studies ........................................................................................................................................... 46

2

1 What is International Student Barometer?

International Student Barometer (ISB) is an online survey targeted to (international) students in higher

education institutions. It aims to provide feedback from students (both international and domestic) on their

study experience. The questionnaire contains questions about students’ satisfaction on application process,

arrival, learning experience, accommodation and living in the host city, and support services.

ISB is produced and run by I-graduate, an international benchmarking and research service specialized in

education.

Autumn 2014, over 200 universities in 18 countries participated in the ISB survey and almost 165 000

international students responded the questionnaire. The majority of participating institutions are from

Anglo-American countries. In Europe, the participating institutions are from UK (61 institutions), Finland

(22), Netherlands (8), Estonia (7), Sweden (6), Ireland (3), Germany (2), Italy (2), and Denmark (1). The other

participating institutions come from Australia (35), USA (30), Canada (13), Hong Kong (6), Malaysia (5),

Singapore (4) and New Zealand (1). These form the global ISB benchmark for Finnish universities.

In Finland, 11 universities and 11 universities of applied sciences participated in the ISB survey in autumn

2014 and sent the questionnaire to their international students. A total of 6 339 international students

responded from a Finnish university.

This paper summarises the responses given by the international students in Finnish institutions.

3

2 Respondents in Finnish higher education institutions

Frequency %

Full degree student 4401 69,4

Exchange student 1938 30,6

Total 6339 100,0

Study type

Full degree students Exchange students All students

Frequency % Frequency % Frequency %

Bachelor 1051 23,9 1121 57,8 2172 34,3

Master 2271 51,6 712 36,7 2983 47,1

Doctoral 1055 24,0 20 1,0 1075 17,0

Other 24 0,5 85 4,4 109 1,7

Total 4401 100,0 1938 100,0 6339 100,0

Level of study

Full degree students Exchange students All students

Frequency % Frequency % Frequency %

EU 1006 22,9 1398 72,1 2404 37,9

Non EU 3395 77,1 540 27,9 3935 62,1

Total 4401 100,0 1938 100,0 6339 100,0

Nationality

All students Full degree students Exchange students

China 583 China 480 Germany 381

Germany 537 Russian federation 458 France 211

Russian Federation 518 Vietnam 300 Spain 144

Vietnam 306 India 255 Italy 116

France 269 Nepal 214 China 103

India 265 Pakistan 181 Netherlands 91

Spain 250 Germany 156 Czech Republic 84

Iran 218 Bangladesh 116 Austria 65

Nepal 214 USA 111 Russian Federation 60

Italy 207 Nigeria 99 Poland 56

Top 10 nationalities

4

Full degree students Exchange students

Frequency % Frequency %

Under 18 8 0,2 1 0,1

18-20 220 6,3 261 16,2

21-24 904 25,9 1097 67,9

25-29 1390 39,8 222 13,7

30-39 847 24,2 30 1,9

40-49 104 3,0 4 0,2

50+ 23 0,7 0 0,0

Total 3496 100,0 1615 100,0

Age



Female 1539 43,4 924 57,0

Male 2009 56,6 698 43,0

Total 3548 100,0 1622 100,0

Gender

Frequency

Business and Administrative Studies 1214

Engineering 1127

Other 608

Technologies 409

Biological Sciences (including Psychology, Sports Science) 404

Mathematical and Computer Sciences 403

Social Studies (including Economics, Politics) 333

Creative Arts and Design (including Performing Arts, Music) 305

Education 266

Physical Sciences (including Geography) 223

Subjects allied to medicine (includes Pharmacy, Nursing, Optometry) 188

Law 164

Veterinary Sciences, Agriculture and related subjects 121

Medicine and Dentistry 119

European Languages, Literature and related subjects 84

Tourism and Hospitality 83

Mass Communications (including Media Studies, Journalism) 82

Architecture, Building and Planning 80

Linguistics, Classics and related subjects (including Latin Studies, Classical Greek Studies)

61

Historical and Philosophical Studies (including Archaeology, Theology) 39

Eastern, Asiatic, African, American and Australasian Languages, Literature and related subjects

16

Joint honours or multi - subject degree 10

Total 6339

Field of study

5

Funding of studies (All students, N=5157) % of students using the source of funding

2 %

2 %

1 %

7 %

24 %

45 %

9 %

69 %

41 %

2 %

3 %

6 %

6 %

11 %

21 %

26 %

41 %

41 %

0 10 20 30 40 50 60 70 80

Other financial assistance

Other

Employer

Loan

Government/State funding

Scholarship, bursary or grant

Employment while studying

Family

Own funds (e.g. savings)

full degree students exchange students

6

3 Overall satisfaction

How satisfied are you with all aspects of your institution experience? (All students, N=6339) %

Would you recommend the institutions to other students thinking of applying here? (Full degree students,

N=3656) %

3% 3%

8% 5%

64%

55%

25%

37%

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %


very satisfied

satisfied

dissatisfied

very dissatisfied

18 %

12 %14 %

42 %

38 %

44 %

35 %

46 %

37 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

I would actively encouragepeople to apply

If asked, I would encouragepeople to apply

I would neither encourage nordiscourage people to apply

If asked, I would discourargepeople from applying

I would actively discouragepeople from applying

7

Would you recommend the institutions to other students thinking of applying here? (Exchange students,

N=1573) %

Would you now take the same decision regarding your study destination/choice of institution? (Full degree

students, N=3603) %

7 % 6 %

44 % 44 %

47 % 48 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master






5 % 4 % 3 %

13 %9 % 10 %

47 %48 %

54 %

35 %39 %

32 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

agree strongly

agree

disagree

disagree strongly

8

Would you now take the same decision regarding your study destination/choice of institution? (Exchange

students, N=1557) %

8 % 6 %

44 %44 %

46 % 48 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master

agree strongly

agree

disagree

disagree strongly

9

4 Before coming to Finland



Another university or college 2334 66,3 986 61,5

State-funded (non-fee paying) secondary education

407 11,6 397 24,8

Previous study at this institution 265 7,5 34 2,1

Private (fee-paying) secondary education 242 6,9 105 6,5

Other 155 4,4 44 2,7

International School 115 3,3 37 2,3

Foundation preparatory program 3 0,1 1 0,1

Total 3521 100,0 1604 100,0

Before commencing your studies, where did you study previously (most recently)?

What is the highest educational/academic degree prior to your departure to Finland? (Full degree students,

N=3527) %

64 %

7 %2 %

20 %

68 %

20 %

5 %

10 %

60 %

3 %

11 % 14 % 15 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Masters PhD

Other

PhD/Doctoral degree

MA degree

BA degree

Completion of secondaryeducation

10

Where were you studying or working before you began this current course of study? (Full degree students,

N=1188) %

Before commencing your current course of study, how long were you in this country? (If “this country”

selected before, N=231), number of students

68 %73 %

48 %

24 % 15 %

32 %

9 % 12 %20 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

Another country

This country

My home country

2 6 2

14

8 6

7

19

20

7

19

136 24

4

21 3815

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

More than 4 years

Up to 4 years

Up to 3 years

Up to 2 years

Up to 1 year

Up to 6 months

11

5 Decision making

How important were the following factors when deciding where to study? (First year full degree and

exchange students, N=1207-1437) % of respondents with the factor important or very important

27 %

29 %

46 %

56 %

76 %

79 %

32 %

73 %

55 %

38 %

73 %

75 %

87 %

86 %

83 %

80 %

81 %

29 %

60 %

61 %

70 %

72 %

73 %

74 %

77 %

78 %

78 %

85 %

86 %

88 %

91 %

92 %

92 %

92 %

0 10 20 30 40 50 60 70 80 90 100

Proximity to my home country

Opportunity for permanent residence in this country

Ease of getting a visa to study in this country

Reputation of an individual academic supervisor orprofessor

City/Location

Social life

Opportunities to work while studying

Scholarship/bursary/fee waiver from this institution

Opportunities for further study in this country followingmy studies

Opportunities for full-time work in this country followingmy studies

Earning potential of my chosen degree from thisinstitution

Cost of living

Personal safety and security

Reputation of this institution

Specific course title

Quality of research

Cost of education (tuition fees)


12

How important were the following factors when deciding where to study? (First year full degree and

exchange students in Finland and students in the global survey) % of respondents with the factor important

or very important

37 %

57 %

66 %

68 %

79 %

73 %

80 %

76 %

78 %

73 %

89 %

86 %

89 %

90 %

93 %

91 %

85 %

28 %

53 %

57 %

65 %

68 %

69 %

73 %

73 %

74 %

76 %

82 %

83 %

88 %

89 %

90 %

90 %

90 %

0 10 20 30 40 50 60 70 80 90 100

Proximity to my home country

Opportunity for permanent residence in this country

Ease of getting a visa to study in this country

Opportunities to work while studying

Reputation of an individual academic supervisor orprofessor

Opportunities for full-time work in this country followingmy studies

City/Location

Opportunities for further study in this country following mystudies

Social life

Scholarship/bursary/fee waiver from this institution

Earning potential of my chosen degree from this institution

Cost of living

Personal safety and security

Quality of research

Reputation of this institution

Specific course title

Cost of education (tuition fees)

Finland Global ISB

13

Which of the following helped you decision to choose this institution? (First year full degree and exchange

students, N=1890) %

12 %

1 %

2 %

4 %

8 %

2 %

16 %

8 %

3 %

8 %

11 %

2 %

2 %

31 %

14 %

25 %

16 %

17 %

33 %

42 %

1 %

2 %

2 %

4 %

4 %

5 %

7 %

9 %

10 %

11 %

11 %

13 %

13 %

14 %

16 %

17 %

18 %

21 %

40 %

51 %

0 10 20 30 40 50 60

Home country government advisory service

Education exhibition/fair

An advert for this institution (TV, radio, poster)

Other media or press

Careers adviser where you studied previously

Your employer

Education agent/consultant (a recruitment company orspecialist professional)

Host country government advisory service (e.g. Study inFinland website)

League tables or rankings

Staff of this institution

Prospectus from this institution

A visit to the institution

Independent website

Teacher/tutor/lecturer where you studied previously

Social Networking site (e.g. Orkut, Facebook etc.)

Alumni of the institution (someone who has alreadystudied here)

Current student(s) studying at this institution

Family

Friend(s)

The institution website


14

Which was more important in your decision of where to study? (First year full degree students, N=1184) %

Which was more important in your decision of where to study? (Exchange students, N=319) %

44 %35 %

23 %

45 %59 %

66 %

10 %6 %

10 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

Don't know

The institution

The country

60 %

44 %

30 %

45 %

9 % 11 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master

Don't know

The institution

The country

15

Was Finland your first choice for your international study? (First year full degree students, N=1181) %

Was Finland your first choice for your international study? (Exchange students, N=320) %

26 % 29 %38 %

74 % 71 %62 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD

Yes

No

35 31

65 % 69 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master

Yes

No

16

Full degree students % Exchange students %

USA 40,4 USA 38,4

Germany 38,9 United Kingdom 38,2

United Kingdom 30,7 Sweden 37,0

Sweden 29,0 Norway 25,3

Canada 27,7 Canada 22,3

Australia 24,6 Germany 21,7

Norway 21,6 Australia 16,7

Denmark 16,5 Japan 11,4

Netherlands 16,4 Netherlands 11,4

Switzerland 13,5 New Zealand 11,4

No other countries considered 12,6 Switzerland 10

France 9,9 No other countries considered 9,7

New Zealand 9,8 Ireland 9,5

Japan 8,3 China 8,9

Austria 7,5 Denmark 8,9

Singapore 7,4 Spain 8,6

Belgium 6,7 Belgium 8,1

Spain 5,4 France 7,8

Ireland 4,9 Hong Kong 7,5

Italy 4,6 Italy 7,5

China 3,1 Austria 6,7

Hong Kong 3,1 Singapore 6,1

Other EU 2,3 Estonia 3,1

South Korea 2,2 Other EU 3,1

South Africa 1,9 South Africa 2,8

Estonia 1,7 South Korea 2,8

UAE (incl. Dubai) 1,5 UAE (incl. Dubai) 0,6

If you considered other countries, which countries did you consider? % of students considering the country

17

6 Application

How long did you wait between applying and receiving your offer from this institution? (First year full

degree students, N=1396) %

How satisfied were you with this response time? (First year full degree students, N=1443) %

5 %

7 %

20 %

29 %

22 %

17 %

0 5 10 15 20 25 30 35

more than 5 months

4-5 months

3-4 months

2-3 months

1-2 months

1 month or less

4 %

11 %

63 %

22 %

0 10 20 30 40 50 60 70

very dissatisfied

dissatisfied

satisfied

very satisfied

18

How did you apply to your current course at this institution? (First year full degree students, N=1442) %

Please rate the service you received from the education agent/consultant. (If applied via education agent

OR if education agent/consultant helped to choose institution, N=113) %

4 %

2 %

2 %

7 %

23 %

23 %

39 %

0 5 10 15 20 25 30 35 40 45

Other

Via another institution

Via an education agent

Via a supervisor/tutor

Direct paper application

Application via www.universityadmissions.fi

Direct online application www.admissions.fi

3 %

5 %

66 %

26 %

0 10 20 30 40 50 60 70

very poor

poor

good

very good

19

To what extent do you agree or disagree with the following statements? (Full degree students who applied

via education agent or agent helped, N=69-81) % of students agreeing or strongly agreeing

During the visa application process, how satisfied were you with the following? (First year full degree and

exchange students, N=751-892) % of satisfied or very satisfied

46 %

62 %

71 %

77 %

78 %

82 %

84 %

86 %

0 10 20 30 40 50 60 70 80 90 100

The agent reduced my overall costs (application feewaivers, money exchange discounts, etc.)

The agent provided helpful pre-departureorientation services

The agent described the institution accurately

The agent provided helpful services for my visaapplication

The agent was well informed about highereducation in this country

The agent was knowledgeable about theinstitution's application processes

The agent was not pushy or forceful with meduring the application/enrolment process

The agent reduced time and effort needed tocomplete my application

77 %

88 %

87 %

90 %

75 %

78 %

84 %

93 %

0 10 20 30 40 50 60 70 80 90 100

Time taken to process your visa

Service levels from visa office staff in your homecountry

Support from the institution with your visaapplication process

Immigration service on arrival at the border


20

6 Arrival

How satisfied were you with the overall arrival experience? (First year full degree and exchange students,

N=1810) %

4 %

7 %

51 %

38 %

4 %

7 %

65 %

24 %

0 10 20 30 40 50 60 70

very dissatisfied

dissatisfied

satisfied

very satisfied


21

How satisfied were you with the following regarding when you first arrived at the institution. (First year full

degree and exchange students, N=110-1760) % of satisfied or very satisfied

65 %

72 %

84 %

81 %

86 %

84 %

91 %

89 %

93 %

92 %

94 %

75 %

91 %

94 %

92 %

92 %

100 %

63 %

65 %

75 %

77 %

79 %

82 %

83 %

83 %

85 %

87 %

87 %

88 %

88 %

90 %

91 %

93 %

95 %

0 10 20 30 40 50 60 70 80 90 100

Making friends from this country

Setting up a bank account

Welcome/pickup at airport, railway, coach station

Condition of accommodation on arrival

First night - getting to where I would stay

Understanding how my course of study would work

The social activities (organised events)

Accommodation Office

Orientation (finding my way around the local area)

Institution orientation

Formal welcome at the institution

Internet access at my accommodation

Making friends from my home country

Making friends from other countries

Meeting academic staff

Academic registration

University accounts/finance department


22

How satisfied were you with the following regarding when you first arrived at the institution. (First year full

degree and exchange students, N=110-1760) % of satisfied or very satisfied

71 %

81 %

80 %

82 %

84 %

84 %

80 %

84 %

85 %

84 %

88 %

87 %

89 %

86 %

90 %

88 %

91 %

63 %

66 %

78 %

78 %

81 %

83 %

85 %

85 %

85 %

87 %

88 %

89 %

90 %

91 %

91 %

93 %

95 %

0 10 20 30 40 50 60 70 80 90 100


Setting up a bank account

Welcome/pickup at airport, railway, coach station

Condition of accommodation on arrival

First night - getting to where I would stay

Understanding how my course of study would work



Accommodation Office

Orientation (finding my way around the local area)

Institution orientation


Formal welcome at the institution


Meeting academic staff

Academic registration


Finland ISB global

23

7 Learning

How satisfied are you with the learning experience at this stage of the year? (All students, N=6130) %

3,2 % 3,6 %

12,6 % 11,9 %

64,2 % 61,8 %

20,0 % 22,7 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %


very satisfied

satisfied

dissatisfied

very dissatisfied

24

How satisfied are you with the following – teaching? (All students, N=4526-5475) % of satisfied or very

satisfied

83 %

85 %

84 %

85 %

83 %

85 %

83 %

93 %

90 %

91 %

92 %

80 %

82 %

82 %

83 %

84 %

84 %

84 %

89 %

89 %

91 %

92 %

0 10 20 30 40 50 60 70 80 90 100

The teaching ability of lecturers/supervisors

The quality of lectures

Feedback on coursework/formal written submissions

The organisation and smooth running of the course

Explanation of marking/assessment criteria

The level of research activity

The academic content of my course/studies

Getting time from academic staff when I need it/personalsupport with learning

Fair and transparent assessment of my work

The subject area expertise of lecturers/supervisors

Understanding the English of academics


25

How satisfied are you with the following – teaching? (All students) % of satisfied or very satisfied

88 %

89 %

85 %

86 %

84 %

88 %

89 %

89 %

89 %

93 %

92 %

81 %

83 %

83 %

84 %

84 %

84 %

84 %

89 %

90 %

91 %

92 %

0 10 20 30 40 50 60 70 80 90 100

The teaching ability of lecturers/supervisors

The quality of lectures

Feedback on coursework/formal written submissions

The organisation and smooth running of the course

Explanation of marking/assessment criteria

The level of research activity

The academic content of my course/studies

Fair and transparent assessment of my work

Getting time from academic staff when I need it/personalsupport with learning

The subject area expertise of lecturers/supervisors

Understanding the English of academics

Finland Global ISB

26

How satisfied are you with the following – studies? (All students, N=792-5396) % of satisfied or

very satisfied

72 %

67 %

76 %

67 %

90 %

88 %

93 %

96 %

95 %

54 %

55 %

64 %

66 %

83 %

87 %

88 %

92 %

93 %

0 10 20 30 40 50 60 70 80 90 100

Advice and guidance on long-term job opportunities andcareers from academic staff

Opportunities for work experience/work placements as apart of my studies

Learning that will help me to get a good job

Opportunities to teach (post graduate)

Guidance in topic selection and refinement by mysupervisor

Confidence about managing a research project as aresult of my experience so far (post graduate)

Help to improve my English language skills

Studying with people from other cultures

The size of the classes


27

How satisfied are you with the following – studies? (All students) % of satisfied or very satisfied

72 %

69 %

79 %

73 %

88 %

89 %

89 %

90 %

88 %

58 %

58 %

68 %

66 %

84 %

87 %

90 %

93 %

94 %

0 10 20 30 40 50 60 70 80 90 100

Advice and guidance on long-term job opportunities andcareers from academic staff

Opportunities for work experience/work placements as apart of my studies

Learning that will help me to get a good job

Opportunities to teach (post graduate)

Guidance in topic selection and refinement by mysupervisor

Confidence about managing a research project as a result ofmy experience so far (post graduate)

Help to improve my English language skills

Studying with people from other cultures

The size of the classes

Finland Global ISB

28

How satisfied are you with the following – facilities? (All students, N=3119-5446) % of satisfied or very

satisfied

How satisfied you are with the following – facilities? (All students) % of satisfied or very satisfied

91 %

91 %

90 %

94 %

93 %

94 %

91 %

91 %

92 %

93 %

93 %

94 %

0 10 20 30 40 50 60 70 80 90 100

Virtual Learning Environment(Blackboard/WebCT/WebLearn/Stream/Moodle)

The physical library facilities

The online library facilities (access to journals,etc.)

The quality of laboratories (if applicable)

The learning technology (PCs, networking, etc.)

The quality of the lecture theatres andclassrooms


91 %

90 %

91%

91 %

90 %

89 %

91 %

91 %

91%

93 %

93 %

94 %

0 10 20 30 40 50 60 70 80 90 100

Virtual Learning Environment(Blackboard/WebCT/WebLearn/Stream/Moodle)

The physical library facilities

The online library facilities (access to journals,etc.)

The quality of laboratories (if applicable)

The learning technology (PCs, networking, etc.)

The quality of the lecture theatres and classrooms

Finland Global ISB

29

Attending formal lectures or classroom teaching

Supervised small groups, practical work or tutorials

Individual time with a member of academic staff

Unsupervised / personal study alone or with friends / colleagues

Full degree

Exchange Full degree



Exchange

0 hours 10,0 2,7 30,0 28,6 45,6 68,8 6,7 5,4

1-10 hours 45,1 48,7 61,7 64,2 50,8 28,1 31,3 45,6

11-20 hours 29,9 41,4 5,6 5,3 2,1 1,9 24,0 30,2

21-30 hours 11,7 6,0 1,6 1,1 0,7 0,5 19,0 12,9

31-40 hours 2,6 0,8 0,8 0,5 0,6 0,2 11,7 4,1

over 40 hours 0,8 0,4 0,3 0,2 0,2 0,2 7,1 1,8

Total 100,0 100,0 100,0 100,0 100,0 100,0 100,0 100,0

In a normal 7 day week, how many hours do you spend on the following? Please give an approximate

estimate. (All students) %

To what extent has your course challenged you to? (Full degree students, N=2822) %

3 % 2 % 3 % 3 % 4 % 4 %

39 %

28 %31 % 29 % 27 % 22 %

37 %

37 %

39 %38 % 38 %

39 %

21 %

33 %26 % 30 % 32 % 35 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master's Bachelor Master's Bachelor Master's

Analyse ideas or concepts ingreater depth

Use information, ideas orconcepts from differenttopics to solve problems

Do your best work

very often

often

sometimes

never

30

To what extent has your course challenged you to? (Exchange students, N=1600) %

To what extent do you agree or disagree with the following statements? (Full degree students, N=2780) %

3 % 2 % 3 % 4 % 3 % 3 %

33 % 33 % 27 % 26 % 23 % 20 %

44 %40 % 47 % 47 %

42 %42 %

21 %25 % 23 % 24 %

32 % 35 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master's Bachelor Master's Bachelor Master's

Analyse ideas or concepts ingreater depth

Use information, ideas orconcepts from differenttopics to solve problems

Do your best work

very often

often

sometimes

never

4 % 2 %8 %

3 %

15 %12 %

22 %

18 %

59 %59 %

54 %61 %

21 %26 %

16 % 18 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master's Bachelor Master's

I feel part of a student communitycommitted to learning

Student feedback on my course is takenseriously and acted upon

agree strongly

agree

disagree

disagree strongly

31

To what extent do you agree or disagree with the following statements? (Exchange students, N=1588) %

2 % 2 % 1 % 1 %

12 % 10 % 9 % 9 %

65 % 64 % 69 % 67 %

21 % 24 % 21 % 22 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master's Bachelor Master's

I feel part of a student communitycommitted to learning

Student feedback on my course istaken seriously and acted upon

agree strongly

agree

disagree

disagree strongly

32

8 Living

How satisfied are you with the living experience? (All students, N=5564) %

How satisfied are you with the following – accommodation and living costs? (All students, N=2327-5321) %

% of satisfied or very satisfied

4 % 5 %

11 % 7 %

65 %

54 %

20 %

34 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %


very satisfied

satisfied

dissatisfied

very dissatisfied

24 %

60 %

41 %

61 %

84 %

86 %

76 %

38 %

45 %

52 %

66 %

72 %

88 %

90 %

0 10 20 30 40 50 60 70 80 90 100

The opportunity to earn money while studying

The availability of financial support/bursaries, etc.

The cost of living (food, drink, transport and social)

The cost of accommodation

The process of finding accommodation upon arrival tothe country

The quality of accommodation



33

How satisfied are you with the following – accommodation and living costs? (All students) % of satisfied

or very satisfied

51 %

54 %

62 %

57 %

80 %

84 %

35 %

49 %

49 %

64 %

76 %

85 %

87 %

0 10 20 30 40 50 60 70 80 90 100

The opportunity to earn money while studying

The availability of financial support/bursaries, etc.

The cost of living (food, drink, transport and social)

The cost of accommodation

The process of finding accommodation upon arrival tothe country


The quality of accommodation

Finland Global ISB

34

How satisfied are you with the following – social? (All students, N=4614-5278) % of satisfied or very

satisfied

64 %

86 %

90 %

91 %

81 %

90 %

88 %

91 %

96 %

61 %

70 %

78 %

78 %

79 %

82 %

82 %

87 %

90 %

0 10 20 30 40 50 60 70 80 90 100


Making good contacts for the future

Opportunities to experience the culture of this country


The social facilities (common room, etc.)

The opportunity to experience the different cultures ofthe international students in your class

The sports facilities




35

How satisfied are you with the following – social? (All students) % of satisfied or very satisfied

71 %

78 %

83 %

84 %

83 %

83 %

87 %

86 %

62 %

75 %

80 %

82 %

83 %

84 %

85 %

88 %

92 %

0 10 20 30 40 50 60 70 80 90 100


Making good contacts for the future

The social facilities (common room, etc.)

Opportunities to experience the culture of this country


The sports facilities

The opportunity to experience the different cultures of theinternational students in your class



Finland Global ISB

36

How satisfied are you with the following – day to day life? (All students, N=) % of satisfied or very satisfied

90 %

87 %

83 %

84 %

93 %

95 %

93 %

97 %

98 %

74 %

77 %

86 %

86 %

89 %

91 %

94 %

94 %

97 %

0 10 20 30 40 50 60 70 80 90 100

Immigration and visa advice from the institution

The facilities for religious worship (quiet room/prayerroom, etc.)

The transport links to other places

Transport between institution locations

The design and quality of the campus buildings (what theylook like, internal quality, functionality and beauty)

The quality of the external campus environment(landscaping, street furniture, litter, trees, bicycle parking,

signposting)

The institution's eco-friendly attitude to the environment(e.g. recycling/energy, etc.)

The surroundings outside the institution

Feeling safe and secure


37

How satisfied are you with the following – day to day life? (All students) % of satisfied or very satisfied

84 %

87 %

82 %

84 %

89 %

92 %

90 %

91 %

91 %

78 %

80 %

85 %

86 %

90 %

93 %

94 %

95 %

97 %

0 10 20 30 40 50 60 70 80 90 100

Immigration and visa advice from the institution

The facilities for religious worship (quiet room/prayerroom, etc.)

The transport links to other places

Transport between institution locations

The design and quality of the campus buildings (what theylook like, internal quality, functionality and beauty)

The quality of the external campus environment(landscaping, street furniture, litter, trees, bicycle parking,

signposting)

The institution's eco-friendly attitude to the environment(e.g. recycling/energy, etc.)

The surroundings outside the institution

Feeling safe and secure

Finland Global ISB

38

9 Housing

Type of accommodation Frequency %

Student house rented from / controlled by the institution

388 6,1

Private housing 964 15,2

Other 4978 78,6

Total 6330 100,0

Where are you living now?

Frequency %

Shared flat 3583 57,2

Shared room 559 8,9

Studio 1022 16,3

Other 1102 17,6

Total 6266 100,0

What kind of apartment do you live in?

Frequency %

Under €200 411 7,0

€200-€299 2822 47,8

€300-€399 1096 18,6

€400-€499 643 10,9

Over €500 934 15,8

Total 5906 100,0

How much do you pay for your accommodation monthly?

39

10 Support services

How satisfied are you with the support services? (All students, N=5151) %

3 % 3 %

10 %3 %

75 %

75 %

13 %19 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %


very satisfied

satisfied

dissatisfied

very dissatisfied

40

Please indicate your use/knowledge of the following. (All students, N=4809-5286) %

16

21

73

71

13

10

1

2

14

9

17

17

63

51

42

9

39

13

19

6

14

4

5

7

57

35

12

22

9

12

12

19

2

2

15

13

14

22

19

28

31

38

25

36

19

20

10

7

8

18

21

34

14

19

15

15

30

35

5

5

51

34

24

18

16

18

23

36

31

40

34

28

33

22

22

30

14

15

59

38

3

2

45

36

92

91

20

43

45

44

2

3

4

17

5

11

28

46

43

66

66

45

7

16

0 % 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 100 %

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degree

exchange

full degreeTu

tors

Dis

abili

tySu

pp

ort

Stu

de

nt

Ass

oci

atio

ns

&so

ciet

ies

Cam

pu

sC

afet

eri

as

Stu

de

nt

Hea

lth

Serv

ices

(YTH

S)H

ou

sin

gSe

rvic

es

Ch

apla

incy

or

mu

lti-

fait

hp

rovi

sio

nC

aree

rsSe

rvic

eC

ou

nse

llin

gSe

rvic

eSt

ud

en

tSe

rvic

esIT

ser

vice

s

Inte

rnat

ion

al S

tud

ent

Serv

ices

Un

iver

sity

acco

un

ts /

fin

ance

de

par

tme

nt

not relevant may be useful, don't know where to find aware of it, haven't used have used

41

How satisfied are you with the following? (All students, N=92-4764) % of satisfied or very satisfied

91 %

95 %

84 %

86 %

90 %

89 %

91 %

95 %

98 %

92 %

96 %

98 %

98 %

76 %

84 %

89 %

84 %

89 %

91 %

91 %

91 %

92 %

92 %

94 %

95 %

95%

0 10 20 30 40 50 60 70 80 90 100

Careers Service

Campus Cafeterias

Disability Support

Housing Services

Chaplaincy or multi-faith provision

Student Health Services (YTHS)

Counselling Service

Student Associations&societies


Tutors

IT services

Student Services

International Student Services


42

How satisfied are you with the following? (All students) % of satisfied or very satisfied

88 %

85 %

81 %

93 %

93 %

91 %

91 %

90 %

93 %

93 %

95 %

92 %

93 %

78 %

85 %

87 %

87 %

89 %

91 %

91 %

92 %

92 %

94 %

94 %

96 %

96 %

0 10 20 30 40 50 60 70 80 90 100

Careers Service

Housing Services

Campus Cafeterias

Disability Support

Chaplaincy or multi-faith provision

Counselling Service

Student Health Services (YTHS)


Tutors

IT services

Student Associations&societies

International Student Services

Student Services

Finland Global ISB

43

How satisfied you are with the following? (All students, N=5038-5139) % of satisfied or very satisfied

What employment/careers support do you expect from the institutions? (All students, N=5162) %

96 %

97 %

92 %

95 %

0 10 20 30 40 50 60 70 80 90 100

English of support staff

Helpfulness of support staff


39 %

9 %

12 %

18 %

28 %

21 %

32 %

38 %

30 %

35 %

9 %

24 %

32 %

43 %

52 %

54 %

56 %

57 %

59 %

64 %

0 10 20 30 40 50 60 70 80 90 100

Nothing (no expectation of support)

Representation (contacting employers on my behalf)

Employment (securing a job for me)

Opportunities to network with alumni

Support (helping to produce CV, helping to decidewhich employers to approach)

Placement (finding relevant work experience/workplacement opportunities)

Training (interview training, skills workshops, etc.)

Information (directories, address lists, career guides)

Opportunities to meet employers through careersfairs/networking events

Advice (guidance on career paths and careerchoices)


44

11 Finland as a study destination

To what extent do you agree or disagree with the following statements? (All students, N=4940-5129) % of

agreeing or agreeing strongly

Would you recommend Finland to other students thinking of applying here? (Full degree students, N=3601)

%

75 %

95 %

91 %

87 %

74 %

88 %

89 %

90 %

0 10 20 30 40 50 60 70 80 90 100

The teaching methods used are innovative

Nature in Finland enhances your experience in thecountry

Finland is an innovative country

The Finnish higher education system is of a highquality


15 % 13 %17 %

45 %

38 %

42 %

37 %46 %

37 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master PhD






45

Would you recommend Finland to other students thinking of applying here? (Exchange students, N=1560)

%

7 % 6 %

43 % 42 %

49 % 51 %

0 %

10 %

20 %

30 %

40 %

50 %

60 %

70 %

80 %

90 %

100 %

Bachelor Master






46

12 After studies

What do you plan to do after your current course of study? (All students, N=5160) %

50 %

3 %

0 %

1 %

6 %

7 %

1 %

9 %

4 %

2 %

5 %

11 %

1 %

2 %

3 %

4 %

3 %

4 %

5 %

5 %

6 %

7 %

9 %

14 %

18 %

19 %

0 10 20 30 40 50 60

Further study in my home country

Other

Migration/Permanent residence

Start a business/Self-employment

Travel/time off for more than three months

Employment in my home country

Further study at another institution in this country

Further study at another institution in a different country

Employment in a different country

Short term employment in this country (up to two years)

Further study at this university

Undecided

Long term employment in this country


47

What would make you leave your host country after graduation? (Please select all that apply) (All students,

N=5242) %

7 %

10 %

11 %

16 %

33 %

17 %

13 %

39 %

21 %

21 %

23 %

33 %

27 %

21 %

6 %

7 %

12 %

15 %

18 %

22 %

22 %

24 %

26 %

29 %

32 %

42 %

45 %

46 %

0 5 10 15 20 25 30 35 40 45 50

Lack of information regarding Master or Doctoral studies

Other

Earning potential

Lack of suitable Master or Doctoral courses available

Family commitments in my home country

Work permit restrictions

Visa restrictions

Cost of living

Lack of job opportunities for your partner

Lack of information on the job market

Feeling unwelcome as a foreigner

Language barrier

No suitable jobs available in my chosen career

Employers are not interested in foreign candidates


International Student Barometer - CIMO · International Student Barometer ... Germany 537 Russian...

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