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Transcript of International Society for Knowledge Organization Unless otherwise noted, this work is licensed under...
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International Society for Knowledge Organization
Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
19 March 2013
New Roles, New Skills for the New Roles, New Skills for the 21st Century Knowledge 21st Century Knowledge
ProfessionalProfessional
Steve DaleCollabor8now Ltd
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The Proposition•Social media is generating enormous amounts of unorganised content - how to find what’s relevant.
•New opportunities for collaboration are made possible by social media and social networks.
•There are a bewildering variety of methods and tools - how to choose the right ones.
Making sense, connecting, collaborating, and using technology throw up the need
for new skills: what are the new roles and the new skills?
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3
Part 1: the environment
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Venkatah Rao: http://enterprise2blog.com/2008/09/social-media-vs-knowledge-management-a-generational-war/
Some say.....
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Source: http://scoop.intel.com/what-happens-in-an-internet-minute/
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• 40 % of accounts and 8% of messages on social media sites are robots or spam
• 24% of people have missed witnessing important moments because they are too busy trying to write about them on social networks
• 40% of people spend more time socializing online than they do face-to-face (source: AllTwitter)
• The web contains more than 8 billion pages• There are more than 2.27 billion people online (doubled since 2007)• There will be more than 10 billion mobile Internet-connected devices
in 2016, exceeding the world's projected population at that time of 7.3 billion. (source: Cisco)
• Worldwide mobile data traffic will increase 18-fold between 2011 - 2016, reaching 10.8 exabytes per month (source: Cisco)
• 85% of the people who work in social media have been in the industry for less than 2 years.
Useful And Relevant Information?
Sources include: http://thesocialskinny.com/216-social-media-and-internet-statistics-september-2012/
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Part 2: new roles, new literacies
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Source: Dr Daniel Churchill, www.learnactivity.com
Today’s (new)
Literacy
Information Literacy•Ability to identify what information is needed and the ability to locate, evaluate and use information
Visual Literacy•Ability to understand and produce visual messages
Traditional Literacy•Reading, writing, speaking, listening,
Critical Literacy•Ability to question, challenge and evaluate the meanings and purposes of texts
Media Literacy•Ability to question, analyse, interpret, evaluate and create media messages
Tool Literacy•Ability to use tools to manage, consume and create information
Digital Literacy•Ability to use digital technology, communication tools and networks to locate, evaluate and create information
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•Digital literacy is not an option...it’s a matter of survival!
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There’s also “Network Literacy”
21st Century
•Pervasive Social Interaction•Value in Relationships•Business Flux•“Long Tail” business models•P2P Markets•Information Abundance•Resource Constraints
Communities & Networks
20th Century
•Limited Social Interaction•Value in Transactions•Business Stability•Well-defined Industries•One-way Markets•Limited Information•Resource Abundance
Institutions
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Two Emergent Roles for Knowledge Professionals
Community Management/Facilitation
Social/Digital Curation
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Community Management
Highly respected in their field, knowledgeable, team leader, curator
Communicator, coach, disseminator, curator,
evangelist
Communicator, disseminator, curator,
evangelist
Communicator, listener, brand promoter, soft
cheer-leader
CoP External CoPs
Open Internal Social Network
Brand & Marketing Communities
Intra-organisation External world
Fire
wall
Open a
ccess
Sele
ctio
n C
rite
ria
Adapted from an original by DominiqueTureq:
http://www.boostzone.fr
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Digital Curation
© http://dilbert.com
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What is “digital
curation”?
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Aggregation & Filtering
Finding
Relevance
Finding
Relevance
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Digital/Social Curation - some of the tools
“Curators” use their insight into a particular audience to determine
what might interest them
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21Take-aways• Social Media is ubiquitous. The numbers keep
getting bigger. But we’ve sacrificed quality for quantity and accuracy for timeliness
• Routine tasks are being outsourced. Repetitive tasks are being done by machines/robots.
• Community Management and Digital Curation roles are emergent: relying on skills that can’t easily be automated
• The most important skills for a 21st century knowledge worker are the ability to network and socialise.
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Sources/References• Venkatah Rao: http://enterprise2blog.com/2008/09/social-
mdia-vs-knowledge-management-a-generational-war/• Cara Pring - Social Media & Intranet Statistics:
http://thesocialskinny.com/216-social-media-and-internet-statistics-september-2012/
• Graphic - what happens in an Internet Minute: http://scoop.intel.com/what-happens-in-an-internet-minute/
• Today’s New Literacy: Dr Daniel Churchill, www.learnactivity.com
• Community Manager Quadrant: DominiqueTureq: http://www.boostzone.fr
Other photos and images sourced from Google images and iStock Photos.
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Email: [email protected]: @stephendale, @collabor8nowProfile: http://about.me/stephendale
Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
““ItIt’’s not the strongest of s not the strongest of the species that the species that survives, nor the most survives, nor the most intelligent, but the one intelligent, but the one most adaptable to most adaptable to change.change.”” Darwin Darwin