International Business Ethics
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Transcript of International Business Ethics
Cultural Guide to Mexico,Cultural Guide to Mexico, Latin America and the C Latin America and the Caribbeanaribbean
Courtney Allen Courtney Allen
Lucas AzevedoLucas Azevedo
Trevor Beckes Trevor Beckes
Mary Schaeffer Mary Schaeffer
Steven SmadjaSteven Smadja
AgendaAgenda Introduction History of Mexico Political Leadership Mexican Culture
Music, Sports, Arts, Religion, Food Greengates School Managerial Implications for Region Family Profile
Tom, Carole, Ashley, Scott Manager and Family Training Conclusion
Brief History of MexicoBrief History of Mexico
OlmecsOlmecs The Ball GameThe Ball Game
MayansMayans Written language, mathematics, Written language, mathematics,
astronomyastronomy AztecsAztecs
Largest empire Largest empire Spanish Colonization Spanish Colonization
Political LeadershipPolitical Leadership
The (Institutional Revolutionary Party) PRI The (Institutional Revolutionary Party) PRI had a representative in power for the had a representative in power for the greater half of the 20greater half of the 20thth century, until century, until Vincente Fox of the National Action Party Vincente Fox of the National Action Party (PAN) was elected president in 2000.(PAN) was elected president in 2000.
He was succeeded by Felipe Calderon in He was succeeded by Felipe Calderon in 2006.2006.
Culture - MusicCulture - Music
Strong American and Spanish Strong American and Spanish influenceinfluence
Common misconception Common misconception between modern and traditional between modern and traditional music (music (mariachimariachi))
ManáManá, modern rock band, modern rock band
Culture - SportsCulture - Sports
FutbolFutbol Pumas, Cruz Azul, TigresPumas, Cruz Azul, Tigres
Lucha LibreLucha Libre BaseballBaseball
Rafael Marquez
Culture - Arts, ArchitectureCulture - Arts, Architecture
Luis Barragán – ArchitectureLuis Barragán – Architecture Minimalist, religiousMinimalist, religious
Frida Kahlo – PainterFrida Kahlo – Painter Revolutionary PainterRevolutionary Painter
Diego Rivera – MuralistDiego Rivera – Muralist Married to FridaMarried to Frida
Culture - ReligionCulture - Religion
Predominantly Predominantly Roman CatholicRoman Catholic
Strong emphasis on Strong emphasis on ReligionReligion
Family OrientedFamily Oriented Abundance of Abundance of
religious holidaysreligious holidays
Roman Catholic
Protestant
Other
No Comment
None
Roman Catholic 76.5%
Protestant 6.3%
Other 0.3%
No Comment 13.8%
None 3.1%
Culture - FoodCulture - Food
CevicheCeviche
ChilesChiles
RenellosRenellos
EnchiladasEnchiladas
HuachinangoHuachinango
QuesadillasQuesadillas
Mole sauceMole sauce
Pipían saucePipían saucePoc ChucPoc Chuc Pollo PibilPollo Pibil TacosTacos TamalesTamales TortasTortas TostadasTostadas
Greengate School:Greengate School: An International British SchoolAn International British School
Private, co-educational schoolPrivate, co-educational school 1150 students, ages 3-191150 students, ages 3-19 Diverse students and organizationsDiverse students and organizations Extracurricular activitiesExtracurricular activities
Rafting, Art Exhibition, Concert Choir Rafting, Art Exhibition, Concert Choir
Managerial Implications - Managerial Implications - Mexico, Latin America and the CaribbeanMexico, Latin America and the Caribbean
Cultural DimensionsCultural Dimensions Leadership styleLeadership style Organizational structureOrganizational structure CommunicationCommunication NegotiationNegotiation
Cultural DimensionsCultural Dimensions
Power distance- HighPower distance- High Strict hierarchyStrict hierarchy PaternalisticPaternalistic
Uncertainty avoidance- HighUncertainty avoidance- High Lack of tolerance for ambiguityLack of tolerance for ambiguity Resistant to changeResistant to change Less risk takingLess risk taking
Cultural Dimensions ContinuedCultural Dimensions Continued
Individualism- LowIndividualism- Low CollectivistCollectivist Group over selfGroup over self Sense of membership/familySense of membership/family Mixture of work and lifeMixture of work and life
Masculinity- HighMasculinity- High Degree of separation between Degree of separation between
gender rolesgender roles Very similar to the U.S in terms of Very similar to the U.S in terms of
gender rolesgender roles
Leadership StyleLeadership Style
Paternal/father figurePaternal/father figure CharismaCharisma Value basedValue based Team orientedTeam oriented CollectivistCollectivist Being loyalBeing loyal RespectfulRespectful
Organizational StructureOrganizational Structure
Strict hierarchyStrict hierarchy High power distanceHigh power distance
SenioritySeniority Lower salariesLower salaries Higher expected job securityHigher expected job security
CommunicationCommunication
Father Figure, PaternalismFather Figure, Paternalism celebrate employees’ birthday, celebrate employees’ birthday,
national holidaysnational holidays Work should be a second priority Work should be a second priority
to home and familyto home and family Avoid “heartless” or cold Avoid “heartless” or cold
relationships with employee...relationships with employee... ...yet remain authoritative...yet remain authoritative
Face-to-Face in BusinessFace-to-Face in Business
Different notion of personal Different notion of personal spacespace
At first, use family nameAt first, use family name More tactileMore tactile Avoid public reprimand, Avoid public reprimand,
correction or rejectioncorrection or rejection
NegotiationNegotiation
Emotion-basedEmotion-based SensitivitySensitivity One opinion, One World One opinion, One World
(social vs. professional)(social vs. professional) LoyaltyLoyalty ReciprocalReciprocal Word choiceWord choice Note things that receptor will want Note things that receptor will want
(group benefits)(group benefits)
Family ProfileFamily Profile
Specific cultural guides to Tom Carole Ashley Scott
TomTom
Strong emphasis on:• Family values• Security• Relationships• Group benefits• Father figure
CaroleCarole
Cooking for family and guestsCooking for family and guests ShoppingShopping School and PTASchool and PTA VolunteeringVolunteering
AshleyAshley
Embrace the language barrierEmbrace the language barrier College Counseling College Counseling School involvementSchool involvement
Chemistry club, computer club, Chemistry club, computer club, concert band, music and danceconcert band, music and dance
ScottScott
Meeting and GreetingMeeting and Greeting Personal SpacePersonal Space SportsSports Social NetworkingSocial Networking ActivitiesActivities
Managerial and Family Managerial and Family TrainingTraining
Managerial TrainingManagerial Training A week long simulation of a business A week long simulation of a business
transactiontransaction Includes communication, scheduling Includes communication, scheduling
meetings, business etiquette, etc.meetings, business etiquette, etc. Give feedback after the first simulation is Give feedback after the first simulation is
overover Participate in a second simulation to see Participate in a second simulation to see
the progression and see the improvements the progression and see the improvements from one simulation to the nextfrom one simulation to the next
Managerial and Family Managerial and Family Training ContinuedTraining Continued
Family TrainingFamily Training Show an initial video and have the family Show an initial video and have the family
write down all cultural differences from the write down all cultural differences from the U.S.U.S.
Give the family feedbackGive the family feedback Culture 101- history, daily life, food, art, Culture 101- history, daily life, food, art,
etc.etc. Show the family a new video and evaluate Show the family a new video and evaluate
how their awareness of cultural differences how their awareness of cultural differences have improvedhave improved
ConclusionConclusion
We hope this guide helps you adjustWe hope this guide helps you adjustto the Mexican culture and theto the Mexican culture and thebusiness environment in the Latinbusiness environment in the LatinAmerican region. We feel you will beAmerican region. We feel you will bevery prepared for this excitingvery prepared for this excitingadventure. adventure.
Thank you! Thank you!