International and EU First-Year 'Survival' Guide

Study 2015/16

www.hull.ac.uk/international

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First Year Survival Guide – International

ContentsWelcome 2

Arrival checklist 2

To do in the first two weeks 4

Studying at the University of Hull 8

Essential and useful information 10

Shopping for food 14

Getting around 16

Social life 18

Shopping 19

Sport and fitness 20

Useful external websites 21

Adjusting to living in the UK 22

Departmental contacts 24

Support if you need it 26

Maps 28

Emergency numbers 31

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First Year Survival Guide – International International Student Guide

Welcome We are delighted that you have decided to study at the University of Hull. You are joining a friendly and supportive learning community of approximately 17,000 UK students and 2,000 international students from 100 different countries. We will support you throughout your time with us. Your first contact will be with the International Office, which will help you during the arrival period and signpost you to the relevant student services for help with specific queries.

This guide contains essential information that will help you during your first few weeks with us, as you adjust to life in Hull.

Enjoy your time here and your studies at the University!

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Arrival checklist Follow this process to organise your first two weeks in Hull. ü

1 Let your family know that you have arrived safely

2 Move into your accommodation

3 Attend the formal Welcome programme

4 Passport and visa check

5 Police registration (if applicable)

6 Open a bank account

7 Register with the University

8 Register with a doctor

9 Go on a campus and city tour

10 Attend Erasmus/Exchange and Study Abroad briefing session (if applicable)

11 Attend pre-sessional English registration (if applicable)

12 Join Go Connect and the International Students Association

13 Make friends at various social events

14 Attend Welcome Week Fairs or Re-Freshers' Fair (January and September only)

15 Start of term

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First Year Survival Guide – International

Welcome programmeThe Welcome programme contains a schedule of activities such as induction and registration (which you must do), as well as information about the many social activities that you can take part in.

AccommodationIf you have arranged a place in University-managed accommodation, we will arrange for you to collect your keys and move in.

If you have arrived at the University without any prearranged accommodation or before your accommodation is available, the University has limited vacation residences and emergency accommodation available for students. Enquiries and bookings should be made by calling 01482 466042. If you are looking for private accommodation, a good place to start is www.huuhomes.com.

Visa and passport checkDuring the Welcome programme, you will be required to attend a visa check where your passport will be scanned.

Open a bank accountDuring your first two weeks, you will have the opportunity to open a bank account. It is a good idea to visit the different banks and choose one that you would like to use. If you are arriving in September, you will have the opportunity to meet different bank representatives on campus.

It is sometimes difficult for students who are studying for up to six months to open an account; however, some banks allow students to open basic or savings accounts.

To open a bank account, you will need to show the bank• your passport• your letter of offer to study at the University• an introductory letter from the International

Office – just tell us your chosen bank and we will provide your letter

Banks and cash machinesThere are three cash machines on campus at University House (the students’ union building). Two are outside the building, and you will find the other inside on the first floor.

Branches of Natwest and Barclays can be found close to campus on Cottingham Road (with HSBC nearby on Beverley Road), as well as in the city centre. While some banks open on Saturday mornings, most are closed at weekends and all are closed on Bank Holidays. Please see the map on page 29.

Get Connected After you have registered with the University you can log in to the wireless network with your user ID and password. Until then you can access the wireless network as a guest.

Guest WiFi – How to connect1. Select UOH-Guest from the list of wireless

networks on your laptop or mobile device2. Open your browser, and you will be redirected

to a login page3. Enter your email address and mobile number4. Tick the boxes to accept the terms and

conditions then press 'Get Online'5. After a few moments you will see the word

‘success’. You are now connected! 6. Close and re-open your browser to go online.

Please use the details below if you need any help or advice on using the UOH-Guest network.

Phone: 0300 103 0043 Email: support@keysurf.netTweet: @KeySurfSupport

To do in the first two weeks

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Police registrationIf you are required to register with the police, this should be stated on your visa. You will be expected to register with the local police within seven days of your arrival in the UK (between June and October).

If you have any questions about immigration or police registration, please visit the Information Point on the third floor of University House. Alternatively, you can contact the Immigration Team at immigration@hull.ac.uk or by telephone on 01482 462020.

Registering with a doctorYou should register with a doctor as soon as possible. Do not wait until you are ill before you register. To find a doctor near where you live, visit www.nhs.uk and enter your postcode in the ‘Services near you’ section, selecting the ‘GPs’ button. You can also look for dentists and hospitals using this method.

Attend Welcome Week FairsThe Welcome Week Fairs are held during the week before the start of term in September – they are a great way to see how the students’ union can help you make the most of your student experience.

There are lots of activities that you can get involved in during the day time, with parties and other social gatherings in the evening. The Welcome Week Events Guide has more information on the clubs and societies you can join, as well as the careers service and student welfare. You can collect yours at the International Office or from University House.

Registering with the UniversityYou will be contacted by email with instructions on what you must do before you can register with the University.

You will be asked to pre-register, which enables us to collect key information from you and allows you to upload a photo for your student card.

You will need to bring some ID and a copy of the registration email with you to complete the registration in person at the time and location specified.

Dates of registration events*Full time: 28 September to 2 October This will take place in Staff House – the exact time for your department will be confirmed in your email.

If you unable to attend your registration time slot, late registration events will be taking place. We will let you know where and when these will be happening. Please be aware that there is a time limit to register.

For any queries about visas, please contact immigration@hull.ac.uk or +44 (0)1482 462020. Online enquiries can be made at www.hull.ac.uk/immigrationquery.

*Please note that the above registration information may not be applicable to all departments.

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Approaches to teaching and learningAcademic departments at Hull use a variety of teaching and learning methods – including formal lectures, seminars, tutorials and group activities – to meet programme and module learning outcomes.

Some methods allow more student involvement than others; you will find detailed guidance in each departmental handbook.

iHull timetableFrom 21 September you will be able to access your teaching timetable via the iHull app. You can download this from the relevant app store for your device. Programme-level timetables will be available online from 10 August at sws.hull.ac.uk. Please note that timetables are always subject to change, and you should check yours on a regular basis.

Personal supervisorsEvery student at the University has a personal supervisor from their department. They will keep you up to date on your progress, and they may be able to give you a reference at a later stage of your University career.

AssessmentA variety of assessment methods are used to measure whether module learning outcomes have been achieved. Almost all modules include elements of assessed coursework, often in conjunction with a written examination. Further details are provided in the departmental handbooks.

PlagiarismPlagiarism means failing to reference the material of other people in your own work. You are, of course, expected to use the ideas of others in your work, but you will be required to acknowledge and reference them correctly. Guidelines can be found in your departmental handbook.

Study skills and supportThe Skills Team offers free resources and guidance for all students. This includes a programme of interactive workshops throughout the year, as well as one-to-one support via email and Skype, by telephone or in person. The study skills website links to all of the team’s services, provides useful study advice and allows you to book appointments and register for the workshops you would like to take part in: www.hull.ac.uk/skills.

Language Learning CentreThe Language Learning Centre (LLC) allows you to• use a variety of language learning materials

(books, films, audio materials, etc)• work independently on your language learning• receive personal and individualised language

learning advice through a helpline• use a range of equipment to enhance your

language learning experience

You will also be able to practise your speaking skills through language drop-in sessions, weekly meetings at the LLC or language sessions with native speakers of other languages. Further information can be found at: www.hull.ac.uk/langadvising.

The Hull Employability AwardsIt is never too early to start thinking ahead to life after university, and as a University of Hull student you are eligible to start working towards a Hull Employability Award. The award complements your degree and helps you to get the most out of your university experience by encouraging you to reflect on the skills and attributes you will develop during your time as a Hull student.

From volunteering to part-time work, academic study to being part of a sports team, you will have plenty of experience to draw on, and the awards will help you to articulate the skills you develop on your journey towards becoming a distinctive Hull graduate. As an international student, you will even be able to demonstrate your global awareness skills. Once registered, students have access to additional development activities and support.

Studying at the University of HullFor more information or to register with the awards, visit www.hullawards.hull.ac.uk or email hullawards@hull.ac.uk.

eBridgeeBridge is the University’s Virtual Learning Environment (VLE). Here you will find information on your modules, including handbooks, presentations, past exam papers and lecture notes, as well as social tools including forums and private messaging. Module leaders will constantly update the information on eBridge. Please check regularly. Your passwords can be found in your registration pack: https://ebridge.hull.ac.uk/portal.

MyAdminOnce you receive a University username and password, you will be able to access MyAdmin (https://myadmin.hull.ac.uk) to complete a range of tasks. For example, you can

• access your email from home/off campus• check and amend personal and address

information held about you on the University’s core databases

• view your academic record including chosen modules and results; when appropriate, you can also make your module choices for the next academic session

• view exam schedules• apply for University accommodation• make an application for postgraduate study• register in advance for the next year of your

course• make an appointment with the Skills Team• choose a bursary/scholarship package (if you

are eligible for one)• change your password and maintain your

security questions/answers used in the forgotten password process

Brynmor Jones LibraryThe Brynmor Jones Library is at the heart of the campus. Following a £28-million redevelopment, it offers more than a million printed items and 40,000 digital resources, as well as high-speed WiFi for your mobile device. You can also access more than 350 PCs, printers and self-service facilities using RFID technology. When it’s time for a break, you can enjoy the popular café and exhibition space.

Computing facilities and servicesThere are almost 1,000 computers across the campus, all with internet access. Some of these are provided by departments exclusively for their students, but many are in open-access clusters available for any student to use 24 hours a day, 365 days a year.

Our wireless network is accessible throughout campus. All University-owned halls of residence and student houses have a wireless service as well as high-speed wired internet connections.

Student handbookThe Hull Student Handbook is available online and contains essential information about University regulations, services, academic and finance matters, along with specific guidelines for postgraduate students. Go to www.hull.ac.uk/handbook.

BookshopWaterstones bookshop, located on the first floor of University House, is open from 9 am to 5.30 pm Monday to Friday. At the beginning of each semester, the bookshop is also open on Saturdays and Sundays. There is also a larger branch of Waterstones in Hull city centre. Visit www.waterstones.com.

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Essential and useful information

Insuring your belongingsIf you are living in University accommodation, you are automatically provided with up to £5,000 worth of contents insurance and up to £50,000 of personal accident cover; details can be found at www.endsleigh.co.uk.

However, if you are living in private accommodation, you should insure your personal property against loss or theft as soon as possible after your arrival. A comparison site such as www.studentinsurancecover.co.uk is a good place to start. Most banks, some supermarkets and the Post Office also offer insurance.

Health and safetyDuring the Welcome programme you will be advised on what we expect from you to keep yourself and others safe during your studies. Key health and safety documents can be found on our website: www.hull.ac.uk/healthsafety/documents.

AccommodationWe advise that you follow these simple steps to help keep your living space safe:• when choosing where to stay, make sure that

you meet all of your prospective flatmates and trust your instincts when deciding whether or not to move in;

• always lock the doors and windows – even if you are only going out for a few minutes;

• think about the risks before inviting someone you have only just met into your room;

• never let anyone into your block by holding a door open, unless you know them or have checked their ID;

• if you see anything suspicious, report it to campus security.

Going out at nightThe best advice is to plan ahead. Let someone know where you are going, who you are meeting and when you expect to return. Book a taxi home or find out when and where to take a bus or train. Remember, the most common date-rape drug is alcohol: keep an eye on your drinks so that neither drugs nor extra alcohol can be added. Dates are safer and easier to leave quickly if they are in a public place.

Safety when out and aboutAlways carry the telephone number of a trusted licensed taxi or minicab company with you or have a suitable booking app available on your phone. You’ll find a list of taxi companies in this guide. Never take an unlicensed minicab as these are unchecked, uninsured and can potentially be very dangerous.

Think about getting a personal safety alarm. Keep it in an easily accessible place and carry it in your hand if you feel at risk. Ask if there are any areas near your halls that should be avoided. Some short-cuts may be great during the day but have a reputation among other students for being unsafe at night.

Text from www.suzylamplugh.org

SmokingSmoking is not allowed in enclosed public spaces like restaurants, lecture theatres, public transport and any University accommodation. It is also not permitted in some outdoor public spaces, such as bus stops and train stations. You may be fined if you smoke in these places or anywhere else displaying a ‘no smoking’ sign.

Drinking waterIn the UK our drinking water is of the highest standard, at a record level of quality and among the best in the world. You can turn on your taps with the certainty of a safe, clean and refreshing supply.

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Mobile phoneThere are many different mobile phone companies that you can sign up with, for example EE, T-Mobile, O2, Virgin, Vodaphone and 3. They will offer pay-monthly and pay-as-you-go options for you to choose from. Shop around to find the best deal.

NUS cardYou can become a member of the NUS (National Union of Students) and receive an NUS Extra card. This will entitle you to student offers and discounts from a variety of retailers. You can purchase an NUS card during Welcome Week or directly from the NUS website at www.nus.org.uk.

Looking for workA great place to look for work while at University is the Job Shop in University House. You can also visit the Careers and Employability Service website for the latest vacancies, which are regularly updated (www.hull.ac.uk/careers). Everyone who applies for work (even a temporary position) now needs to be able to prove that they are eligible to work in the UK before they can be employed. If you are from the EEA, you will be able to show your passport or national ID card as proof of your eligibility. If you are from outside the EEA, please visit www.gov.uk to see what other forms of identification you can use to prove your eligibility.

UKVI complianceIf you have come to the UK on a Tier 4 visa, you will have to comply with the UKVI regulations. Familiarise yourself with what is required of you on our website: www.hull.ac.uk/visa/compliance.

Hotels, guest houses and visitorsIf you have friends or family coming to visit, you can book them into the University guest house or private hotel/bed and breakfast accommodation. You can book the guest house through AskHU Student Services Centre (see page 26). Have a look at the following websites to find private accommodation:

www.bedandbreakfasts.co.uk www.cityvisitor.co.uk/hull/hotels.html www.flipkey.com www.laterooms.com www.tripadvisor.com

Religion/places of worshipThe University chaplains engage with the religious and spiritual needs of the University community and serve a range of denominational groups. There are services in the University Chapel at different times during the week, which international students are welcome to attend. The Chaplaincy Office is currently at 57 Salmon Grove, which is available during the day for quiet reflection and prayer. Muslim Friday Prayers meet at the Newland Science Park.

For chaplaincy enquiries, contact john.cowan@hull.ac.uk.

Television licenceIn the UK, every student using a TV at university must have a valid TV Licence by law. If you live in shared accommodation, you may only need one licence to cover all the TVs in the house. You may be eligible for a refund for the summer months when you are not in the country. For more information, please visit the TV Licensing website: www.tvlicensing.co.uk.

Electricity and plugsThe electricity supply in the UK is 230 volts alternating at a frequency of 50 hertz. Check whether electrical goods you bring will work at this voltage. If not, you will need to buy a transformer. Try not to bring heavy electrical items, as you can usually buy these in the UK.

Plugs in the UK may be different from those in your country, so you may need to buy an adapter plug when you get here.

Council TaxFor students living in University accommodation (University-owned and head leasing), the University has already informed Hull City Council that these are student-only properties, therefore you do not have to pay Council Tax. If you are living in private accommodation, you will require a Council Tax Exemption Certificate. You can collect this form from the leaflet stand at the Customer Service Desk at University House. If you move to private accommodation in your second year, you will have to complete this form.

LaundryIf you are living in University-owned, managed or directed accommodation, you will have access to laundry facilities in your house or halls of residence. If you are living in private accommodation and do not have laundry facilities, you will be able to use launderettes near to the campus.

Post OfficeMail within the UK can be sent first class, which is delivered the next day, or second class, which can take longer. The cost varies according to the size and weight of the envelope.

The Post Office also cashes travellers’ cheques free of charge. Remember to take some identification.

The CampusThe nearest Post Office to the University is at 69 Newland Avenue and is open 9 am to 5.30 pm Monday to Friday and 9 am to 12.30 pm on Saturdays.

The Lawns/CottinghamThe nearest Post Office to The Lawns is at 3 Finkle Street and is open 9 am to 5.30 pm Monday to Friday and 9.30 am to 12.30 pm on Saturdays.

Pharmacy/chemist The CampusNewland Community Pharmacy: 59–61 Newland Avenue. Boots: 139 Newland Avenue.

The Lawns/CottinghamLloyds Chemist: Unit 1, Kings Parade. Boots: 42-44 King Street.

Hull city centreTesco: St Stephen’s Shopping Centre, 110 Ferensway Boots: Prospect Centre, Brook Street

For pharmacy opening hours, check www.hull.angle.uk.com/info/pharmacies.cgi.

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There is a wide range of places to eat on and off campus, offering a variety of cuisines.

Catering on campusDuring term time, there are many places on the University campus where you can eat (times may vary during vacations). These include…

The Café, Derwent Building: 8.30 am – 5 pm Monday and Thursday 8.30 am – 4.30 pm Friday

John McCarthy bar/restaurant, University House: 10 am – 2 pm Monday to Friday

Jubilee Restaurant, Staff house: Noon – 2 pm Monday to Friday

Myton Servery, Staff House: 8.30 am – 2 pm Monday to Friday

Sanctuary Bar, University House: 8.30 am – midnight Monday to Friday 11 am – midnight Saturday Noon – midnight Sunday

The Library Café, Brynmor Jones Library: 7.30 am – 9.30 pm Monday to Friday Open Saturday and Sunday

Eats, University House: Open daily

Wyke Coffee Bar, Staff House: 8.30 am – 4.30 pm Monday to Friday

Zucchini’s, Wilberforce Building: 8.30 am – 8.30 pm Monday to Thursday 8.30 am – 4.30 pm Friday

Union shopThe union shop is open from 8.30 am to 8 pm Monday to Friday and 8.30 am to 4 pm on Saturdays. The shop sells snacks, drinks and a selection of household items as well as stationery and branded University of Hull clothing.

Shopping for food

Location Opening hours

LIDL Cottingham Road 8 am – 8 pm Monday – Saturday10 am – 4 pm Sunday

Sainsbury's Beverley Road; Princes Avenue; Chanterlands Avenue; Newland Avenue 7 am – 11 pm daily

Tesco St Stephen's shopping centre

Open from midnight onwards on MondayOpen 24-hours Tuesday – Saturday11 am – 5 pm Sunday

Tesco Hall Road

Open from 6 am onwards on MondayOpen 24-hours Tuesday – Saturday10 am – 4 pm Sunday

Tesco Express

Newland Avenue; Beverley Road; Spring Bank 6 am – midnight

The Lawns/ CottinghamCo-op

Crescent Street 7 am – 10 pm Monday – Saturday10 am – 4 pm Sunday

Sainsbury's King Street 7 am – 11 pm daily

SupermarketsThere are numerous supermarkets in Hull. Those closest to the University include the following.

Specialist food shopsThere are lots of bakers, butchers, fishmongers and fruit and vegetable shops on Newland Avenue and in Cottingham which are open from 9 am to 5.30 pm Monday to Saturday.

Cottingham market on King Street is open every Thursday, and the food hall at Trinity Market (57 Market Place) in Hull opens Monday to Saturday.

There are also supermarkets and shops that specialise in food from different international cuisines such as African, Chinese, Indian, Islamic and Polish. Many of these are located on Newland Avenue, Princes Avenue, Story Street and Union Street.

Restaurants, cafés and takeawaysThere are many restaurants, cafés and takeaways near the campus. Newland Avenue and Princes Avenue are particularly popular with students and have something to suit a range of tastes. Beverley Road, Cottingham Road and Hallgate in Cottingham are also worth visiting for something to eat. Detailed information about individual outlets is available from the following websites.

www.thisishullandeastriding.co.uk/restaurants www.viewhull.co.uk/restaurants www.just-eat.co.uk/hull-takeaway

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BusesEast Yorkshire Motor Services (EYMS) and Stagecoach are the two bus companies operating in Hull. Please be aware that they run different services and that you cannot use tickets purchased from one company with the other. If you are going to be taking the bus regularly, you may be able to buy season tickets. Otherwise you can buy an individual ticket for each journey. A return ticket has to be used on the same day and with the same bus company.

There are regular bus services to Hull city centre and Cottingham from the University (for example, the EYMS number 105 and 106 buses via Beverley Road and the number 15 Stagecoach bus via Newland Avenue). The EYMS number 103 bus service runs between Cottingham and the city centre via the University.

There are also regular bus services (number 105 and 115) from The Lawns in Cottingham to the University and the city centre (Hull Paragon Interchange).

EYMS offer special discounts for University of Hull students. You can purchase pre-paid student discount cards or a semester card from their website: www.eyms.co.uk/students/hull-university.

With Stagecoach you can purchase Dayrider, Flexirider and Megarider tickets, as well as monthly travel cards and the Unirider, which is valid for the whole semester. See www.stagecoachbus.com/hull-tic.aspx for up-to-date prices.

Megabus provide low-cost bus and train journeys between Hull and London, as well as several other destinations. See http://uk.megabus.com for further information.

TrainsHull Paragon Interchange in the city centre is Hull’s main train station. It provides easy access between rail, coach and local bus services, all under the same roof. A taxi rank is located outside the main entrance for cars to take you to the University or your halls of residence. You can purchase train tickets from a number of websites including www.hulltrains.co.uk and www.northernrail.org.

If you will be using the train while you are at university and are aged 16–25, or over 25 and in full-time education, a Railcard is a must. It costs £30 and gives a 33% discount on most rail fares throughout the UK for 12 months. You can easily buy the Railcard at the Hull train station, with a passport-style photo of yourself, or online. See www.16-25railcard.co.uk for more details.

TaxisFive Seven Cars/Adane cars – 01482 575757 Three Five Cars – 01482 353535Hull Cars – 01482 828282A1 – 01482 447777Ideal – 01482 440440Five O Limited – 01482 505050Cotta Cars (Cottingham) – 01482 844466East Riding Cars – 01482 849849

Getting aroundDriving in the UKYou must have a valid licence that allows you to drive in Great Britain. If you wish to drive, you must find out if you can use your existing licence, which will depend on where it was issued. Information can be found at www.gov.uk/driving-nongb-licence.

It is illegal to drive in the UK without proper car insurance, an MOT certificate and car tax. For more information about driving, read the information from the UKCISA website:

There is parking available at all halls of residence and other student accommodation. You cannot, however, park on any part of the campus without a parking permit between 7.30 am and 6 pm. Parking permits are limited and reserved primarily for staff, disabled students and students who live more than 25 miles away from campus during term time. For details about permits, please visit AskHU Student Services Centre.

CyclingBe safe – be seen! If you are riding at night, make sure that you have lights on your bicycle. It is illegal to ride a bicycle at night without lights or to cycle on pedestrian pavements. It is also advisable to wear a cycle helmet and reflective clothing at all times.

There are a number of shops close to the University selling used bicycles, which are generally cheaper than new ones.

Shops that sell new bikes:

• Halfords on Clough Road• Ken Ellerker Cycles: 275–277 Chanterlands

Avenue• Bob’s Bikes: 327a Beverley Road• Cliff Pratt: 84–86 Spring Bank

Bike Hub (bike hire)Good quality bikes are available to hire from the University for periods of time from a week up to a whole semester. All bikes come with locks, lights, mudguards, a rack and a helmet.

The hub also offers advice regarding bike routes and cycle training for those who need it. Further information can be found on the Bike Hub website: https://hullutravelactive.wordpress.com.

WalkingWalking from the University to Newland Avenue takes approximately five minutes. It takes approximately 40 minutes to walk into the city centre from the University. Walking from The Lawns to the University may take up to an hour.

www.ukcisa.org.uk/student/info_sheets/driving.php.

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Social lifeTheatresHull New Theatre: Kingston Square Hull Truck Theatre: Ferensway Hull City Hall: Victoria Square

BowlingHollywood Bowl: Kingswood Leisure Park Superbowl UK: Princes Quay

Sports arenasThe KC Stadium: The Circle, Anlaby Road Lightstream Stadium: Preston Road

Museums and galleries Arctic Corsair: High Street Dinostar: 28–29 Humber StreetFerens Art Gallery: Queen Victoria Square Hands on History Museum: South Church SideHull History Centre: Worship StreetHull and East Riding Museum: 36 High Street Maritime Museum: Queen Victoria Square Red Gallery: 19 Osborne StreetSpurn Lightship: Hull Marina, Castle Street Streetlife Museum: High StreetThe Deep: Tower StreetWilberforce House: 23–25 High Street

NightlifeYou can look at what is available in Hull on www.hullvibe.co.uk and www.fruitspace.co.uk.

Festivals and eventsHull and surrounding areas offer a diverse range of events and festivals throughout the year. For more details visit www.visithullandeastyorkshire.com.

Hull Tourist Information CentreFor more information about what you can do in your leisure time, visit the Tourist Information Centre located at 1 Paragon Street. It is open from 10 am – 5 pm Monday to Saturday and 11 am – 3 pm on Sunday.

Shopping centresPrinces Quay: Queen Victoria Square The Prospect Centre: Brook Street St Stephen’s: 110 Ferensway

ArcadesHepworth’s Arcade: Silver Street Paragon Arcade: Paragon Street

Shopping streetsThe main streets for shopping in Hull city centre are Whitefriargate, King Edward Street, Savile Street and George Street. Nearer to the campus, Newland Avenue has many different shops.

MarketsTrinity Market: indoor market, 57 Market Place Walton Street Market: outdoor market (traders and flea market), Wednesday and Sunday morning, Walton Street

Household goods and beddingThere are many different shops where you can purchase household goods and bedding. Close to campus there are Dunelm Mill and The Range on Clough Road. Shops such as Tesco, Asda and Argos also sell affordable household goods.

ShoppingThe students’ unionHull University Union (HUU) is the main body responsible for organising extra curricular activity for students at the University. There are more than 150 clubs, societies and schemes, which all students are welcome to join. You can also set up new sports clubs or societies for a particular area of interest if there is not one available already.

The union is run by elected student officers who campaign on issues that affect you. It has standing committees and representatives (such as course representatives) to make sure that your voice is heard. Get involved with union activities by looking out for their campaigns and taking part in student forums.

In addition, the union has a number of bars and its own award-winning nightclub, Asylum. It hosts regular club nights and live music nights, as well as other smaller events such as a weekly quiz and karaoke evenings. If you want to book tickets for any event, call the Box Office on 01482 466264 or go to www.hullstudent.com.

The International Students Association The International Students Association (ISA) is a social forum for you to meet new people and broaden your knowledge of different countries and cultures. It runs events throughout the year such as

national and international trips, regular parties and social events, workshops on different topics, coffee forums and drop-in sessions.

The ISA is also a standing committee of Hull University Union. It is there to make sure that the interests and needs of international students are catered for and that support is given to all campaigns and issues relevant to international students.

Go ConnectGo Connect is based in the International Office. By registering with Go Connect you will be able to meet lots of new people from around the world and take part in a variety of free events and trips, as well as employability workshops. In your second or third year, you may want to progress to take on the role of a mentor or leader to support new students and play a more active role in the management of Go Connect events. You can register to join online at www.hull.ac.uk/goconnect.

CinemasCineworld: Kingswood Retail Park Odeon: Kingston Retail Park Reel: St Stephen’s, Ferensway Vue: Princes Quay

Visit www.facebook.com/groups/hulluniversityunionisa.

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The University's Sports and Fitness CentreThe centre is located on campus and has a fully equipped fitness suite with a full complement of cardiovascular and resistance machines, along with free weights and stretch areas. It offers exercise classes and has a wide range of outdoor sports facilities such as football, hockey and cricket pitches and tennis and netball courts. For further information, visit www.hull.ac.uk/sportscentre.

Student sport societiesYou’ll find out about many sports and leisure societies that you can join during Freshers’ Week. Before joining a society it is recommended that you try it out for a couple of weeks to find out if it is something you will enjoy. The joining fee is £30 (of which £5 is for insurance). Some of the 45 teams compete in the national university league (BUCS: British Universities and Colleges Sport) and others in more local competitions. You do not have to compete – you can just join to train with the teams. More information is available at www.hullstudent.com.

Hull City Council Leisure facilitiesHull City Council operates sport and leisure facilities such as swimming pools, an ice-skating arena and leisure centres. For further information, visit www.hullcc.gov.uk, click on ‘Culture and leisure’ and select ‘Sports’.

Private gyms and fitness clubsThere are a number of private health and fitness clubs in Hull. To find out what is available, have a look at www.yell.com. Membership charges will vary and some clubs will have student prices.

ParksPearson Park is the closest park to the campus. Its main entrance can be accessed from the end of Pearson Avenue on Beverley Road. East Park is the largest public park in Hull and is situated on Holderness Road.

Sport and fitnessUK Council for International Student Affairs (UKCISA): www.ukcisa.org.uk/student

British Council: www.educationuk.org

Visit Hull and East Yorkshire: www.visithullandeastyorkshire.com

Welcome to Yorkshire: www.yorkshire.com

Hull city guide: www.viewhull.co.uk

Hull city centre map: http://mappery.com/map-of/Hull-City-Centre-Map

Hull tourism brochures: www.visithullandeastyorkshire.com/brochure-requests.aspx

Useful external websites

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Leaving homeThe term ‘culture shock’ describes the impact of moving from a familiar culture to an unfamiliar one. Being in a new environment, meeting lots of new people and learning the ways of a different country on your own can be stressful. If you are tired and jet-lagged when you arrive, even the small things can be upsetting. Don’t worry – this is perfectly normal.

ClimateThe British climate has been known to affect international students to varying degrees. You may be used to a much warmer climate or you may just find the wind and rain difficult to acclimatise to (especially during the winter months).

FoodYou may find British food strange. It may taste different, be cooked differently or seem bland or heavy compared to what you are used to. This can also be an opportunity to try food from different cultures.

LanguageConstantly listening and speaking in a foreign language is tiring. If English is not your first language, you may find that you miss your familiar language, which would have been part of your everyday environment at home. As you settle into living in the UK, it will become easier to understand regional accents and follow what people are saying.

DressClothes that are quite normal to wear in England may not be considered acceptable in your country; this may shock you at first sight. If you come from a warm climate, you may find it uncomfortable to wear heavy winter clothing.

Social rolesSocial behaviour may confuse, surprise or offend you, for example, couples holding hands and kissing in public. You may find the relationships between men and women more or less formal than you are used to, as well as noticing differences in same-sex social contact and relationships.

TimeEnglish people generally have a reputation for being on time. In business and academic life in the UK, keeping to time is important. You should always be on time for lectures, classes and meetings with academics and other University staff. If you are going to be late for a meeting, try to let whoever you are meeting know. Social engagements are a lot more relaxed, and it is quite acceptable to turn up a little late for dinner or a party.

Physical and mental healthYou may find that you get headaches or stomach aches, or you may start worrying about your health more. You may find it difficult to concentrate and as a result find it harder to focus on your coursework.

Some people find that they become easily annoyed or tearful and generally their emotions seem more changeable. People react in different ways to living in a new country or culture, so don’t worry if you are reacting differently from your friends. Remember, these experiences are quite normal and will not last a long time.

Things you can doCulture shock is a temporary phase that most students go through at one point or another. There are some things you can do to help alleviate any concerns:

• understand that what you are experiencing is normal, and give yourself time to settle;

• take regular exercise as well as being good for your health, this also enables you to meet new people;

• make friends with other international students, whether from your own culture or from others, as they will understand what you are going through;

• make friends with local students so that you can learn more about each other’s culture;

• take advantage of the help offered by the University’s International Office and Support Services.

The University of Hull Support Services are available to help you with any issues or concerns you may be experiencing. The Student Wellbeing Service provides a friendly, listening ear – offering assistance wherever possible. If you are having problems, let your personal tutor know as well. They may be able to help, particularly with adjusting to a different academic system.

Discover the students’ union and its societies. Societies bring together students from different courses and countries who have a shared interest, many of whom may be going through experiences similar to yours. There are also national societies that will celebrate significant occasions such as Chinese New Year or Thanksgiving. The societies also offer a great opportunity to practise your language skills.

Ultimately, you will find the experience of being a student in the UK rewarding as you learn to be more aware of aspects of your own culture and the new culture you have entered. It will give you valuable skills which will serve you in many ways now and in the future. This is a great benefit of an international education. Also, when you have settled, you will be able to help other new students coming to study in the UK from abroad.

Adjusting to living in the UK

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If you have any course-related questions, please contact your department directly.

American StudiesPhone: 01482 465900 Where: Larkin Building East, first floor, Room 123

Biological, Biomedical and Environmental SciencesPhone: 01482 465198 Where: Hardy Building, ground floor, Room 036

Business SchoolPhone: 01482 347500 Where: Nidd Building, Main Reception

ChemistryPhone: 01482 465475 Where: Chemistry Building, ground floor

Computer SciencePhone: 01482 465951 or 01482 465067 Where: Robert Blackburn Building, third floor, Room 308

Criminology Phone: 01482 466456 (postgraduate enquiries); 01482 466090 (postgraduate enquiries) Where: Wilberforce Building (East), second floor, Room 255

DramaPhone: 01482 466210 Where: Gulbenkian Centre, top floor, Room 228

Education and Childhood StudiesPhone: 01482 465988 Where: Wilberforce Building, third floor, Room 361

EngineeringPhone: 01482 465141 Where: Robert Blackburn Building, first floor, Room 125

English and Creative WritingPhone: 01482 466604 (undergraduate enquiries); 01482 465315 (postgraduate enquiries) Where: until December 2015 – Larkin Building (West), Room 113; after December 2015 – Larkin Building (East), Room 250

Film StudiesPhone: 01482 465148 Where: Larkin Building (East), second floor, Room 229

Gender Studies Phone: 01482 466456 (undergraduate enquiries); 01482 466090 (postgraduate enquiries) Where: Wilberforce Building (East), second floor, Room 255

GeographyPhone: 01482 465385 Where: Cohen Building, ground floor, Rooms 056 and 057

Health and Social CarePhone: 01482 463342 Where: Calder Building, Main Reception

HistoryPhone: 01482 465335 Where: Larkin Building (West), ground floor, Room LO32

Hull York Medical SchoolPhone: 01482 463074 Where: Hertford Building, ground floor, Main Reception

Institute of Estuarine and Coastal StudiesPhone: 01482 466771 Where: Cohen Building, ground floor, Room 037

International StudiesPhone: 01482 465995 Where: Wilberforce Building, second floor, Room 284

Law SchoolPhone: 01482 465857 and 01482 466055 Where: Wilberforce Building, fourth floor, Room 410

MathematicsPhone: 01482 465501 Where: Robert Blackburn Building, ground floor, Room 067

Media, Culture and SocietyPhone: 01482 466907 Where: Larkin Building (East), second floor, Room 232

MusicPhone: 01482 465155 and 01482 465148 Where: Larkin Building (East), second floor, Room 299

PhilosophyPhone: 01482 465995 Where: Wilberforce Building, second floor, Room 284

PhysicsPhone: 01482 465501 Where: Robert Blackburn Building, ground floor, Room 067

Politics Phone: 01482 465995 Where: Wilberforce Building, second floor, Room 284

PsychologyPhone: 01482 465397 Where: Applied Science Building, first floor, Room 126

ReligionPhone: 01482 466456 (undergraduate enquiries); 01482 466090 (postgraduate enquiries) Where: Wilberforce Building (East), second floor, Room 255

Social Work Phone: 01482 465803 Where: Wilberforce Building (East), second floor, Room 255

Sociology Phone: 01482 466456 (undergraduate enquiries); 01482 466090 (postgraduate enquiries) Where: Wilberforce Building (East), second floor, Room 255

Sport, Health and Exercise SciencePhone: 01482 464717 Where: Don Building, ground floor, Room 004

Departmental contacts

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Support if you need itInternational OfficeGeneral help and advice for international students.Where: Dennison CentreOpen: 10 am – 4 pm, Monday to Friday (extended opening hours are provided during Welcome Week and the first two weeks of term)

T: 01482 466904 E: international@hull.ac.uk W: www.hull.ac.uk/international

AskHU Student Services Centre Located in University House, AskHU is your main point of contact for student services, where you will receive advice on all aspects of student life.

Student services is made up of the following areas.

Second floor • AskHU Helpdesk• Student Administrative

Services• Student Financial Services• The Accommodation Office• Visa Support Team

Third floor• Student Services: Disability

Advisers• Mature Student/Care Leavers

Advice• Financial Support Team• Mentor Coordination• Student Health and

Wellbeing Team• Careers and Employability

Service• Immigration Advice• The Learning Support Team

(SpLD Tutors)

Open: 9 am – 5 pm, Monday and Thursday, 9 am – 6.30 pm on Tuesday, 10 am – 5 pm on Wednesday and 9 am – 4 pm on Friday

T: 01482 462020

If you are unsure of where to go, who to see or what to do, please come along and AskHU.

The Advice CentreRun by the students’ union (HUU), the Advice Centre provides free, confidential and impartial advice to students and handles enquiries on all subjects, from funding and debt management to academic matters and health issues.Where: third floor, University HouseOpen: The drop-in service is available during term time between 9.30 am – 3 pm Monday, Thursday and Friday; 9.30 am – 6.30 pm Tuesday; Wednesday closed. There is an appointment service outside of these hours and during vacations.

T: 01482 466263 E: huu-advice-centre@hull.ac.uk W: www.hullstudent.com

Immigration adviceFree advice relating to the UK immigration law on issues including student visas and what you should do if you need to leave the UK for a variety of reasons. We have regular drop-in sessions, where you can meet an adviser to discuss your immigration issues (usually up to 15 minutes).

Where: AskHU Student Services Centre, Third floor, University HouseOpen: 9 am – 5 pm, Monday to Thursday and 9 am – 4 pm Friday

T: 01482 462020 E: immigration@hull.ac.uk W enquiry form:

Chaplains, faith and religionThe Chaplaincy office is currently at 57 Salmon Grove and is available during the day for quiet reflection and prayer.

Christian Activities: Tuesday Prayer Group 12.30 pm; Wednesday Communion 12.30 pm; Thursday Crossways – a Christian discussion group (with pizza), 5.30 pm; and Friday lunchtime discussion group 12.30 pm. These activities are run in term time only.

Muslim Friday Prayers meets at Newland Science Park.

Chaplaincy Enquiries: john.cowan@hull.ac.uk

Martin Batstone, who is one of our Wellbeing Advisers, has a particular interest and role in developing faith provision and can be contacted on 01482 466816 or via email m.batstone@hull.ac.uk

Facebook: Look for us on Facebook under Hull University Chaplaincy.

W: www.hull.ac.uk/askhu

www.hull.ac.uk/immigrationquery

Student Health and Wellbeing ServiceFree, confidential advice and support service for all students who want to discuss any feelings, issues, or problems that are causing them difficulty. Where: AskHU Student Services Centre, third floor, University HouseOpen: Drop in Monday, Wednesday* and Thursday 8.30 am – 4.30 pm; Tuesday 8.30 am – 6 pm; Friday 8.30 am – 3.30 pm (20–30 minute appointments).

*(There will be no appointments on the last Wednesday of each month between 9.30 and 11 am due to staff training.)

Further appointments of up to 50 minutes can be made as appropriate.

T: 01482 462020 or visit in person at the AskHU desk E: askhu@hull.ac.uk W: www.hull.ac.uk/askhu

Disability AdvisersAdvice and guidance to students who are blind or partially sighted; are deaf or have hearing impairment; have a long-standing illness or health condition such as epilepsy, chronic fatigue syndrome, colitis or cancer; have a physical impairment or mobility difficulty. Where: AskHU Student Services Centre, third floor, University HouseOpen: 9 am – 5 pm, Monday to Thursday and 9 am – 4 pm on Friday

T: 01482 462020 E: disabilityenquiry@hull.ac.uk W: www.hull.ac.uk/disability

The Learning Support TeamThe Learning Support Team works with students who have Specific Learning Differences (SpLDs) such as dyslexia, dyspraxia, dyscalculia, dysgraphia and AD(H)D. We provide one to one (face-to-face support), Skype, email or telephone appointments, group workshops and online learning resources.Where: AskHU Student Services Centre, third floor, University HouseOpen: 9 am – 5 pm, Monday to Thursday and 9 am – 4 pm Friday

T: 01482 462020 E: learningsupport@hull.ac.uk

Language Learning CentreAdvice and support for all language learners. You can make an appointment in person at the centre or get in touch using the following details.

Where: First floor, Ferens Building

T: 01482 466368E: langadvising@hull.ac.ukW: www.hull.ac.uk/langadvising

Financial Support TeamFree and confidential advice to students who may find themselves in financial hardship.

Where: AskHU Student Services Centre, third floor, University HouseOpen: 9 am – 5 pm, Monday to Thursday and 9 am – 4 pm Friday

T: 01482 462020 E: alf@hull.ac.uk W:

Mature Student/Care Leavers AdviserSpecialised advice and support for full-time undergraduate and postgraduate mature students and care leavers. Where: AskHU Student Services Centre, third floor, University HouseOpen: 9 am – 5 pm, Monday to Thursday and 9 am – 4 pm Friday

T: 01482 465033E: k.smales@hull.ac.ukW: www.hull.ac.uk/maturestudent

Skills Team (Library and Learning Innovation)Support and guidance in the form of one-to-one appointments and workshops on all the skills that you need to complete your academic work.Where: Brynmor Jones Library

T: 01482 466199E: skills@hull.ac.ukW: www.hull.ac.uk/skills

VP WelfareOffers advice on LGBT, cultural diversity and disability issues and c0ordinates HUU campaigns on crime prevention, health and equality.Where: First floor, University HouseOpen: Standard office hours, and by appointment

T: 01482 466259E: huu-welfare@hull.ac.ukW: www.hullstudent.com/welfare

www.hull.ac.uk/loansandhardship

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International Student Guide

Maps Hull City Centre

FREETOWNWAY

FERENSWAY

QUEENS GARDENS

WRIGHT ST

BAKER ST

ALBION ST

WEST ST

ProspectSt

GEORGE ST

JamesonSt

PARAGON ST

CARR LNWhitefriargate

Posterngate

King StPrincesDock

St

OSBORNE ST

SOU

TH ST

Scale Ln

Chapel Ln

BISHOP LN

LIBERTY LN

MAR

KETP

LACE

ALFRED GELDER ST

KingEdward

St

BOND ST

DOCK ST

WILBERFO

RCE DRIVE

GUILDHALL RDSA

VILE

ST

TOW

ER S

T

ROPER ST

MYTON ST

KINGSTON ST

WellingtonSt West

BLANKET ROW

WELLINGTON ST

HUMBER ST

Humber Dock St QU

EEN ST

Railway StCOM

MERCIAL RD

ANLABY RD

PARAGO

N SQ

ANN

E ST

HIGH ST

BLACKFRIARGATE

NELSON ST

HumberPlace

QUEENS DOCK AV

WO

RSHIP ST

PERCY ST

CHARLES ST

BrookSt

GEORGE ST

JARRETT ST

ST STEPHEN’SSHOPPING

CENTRE

PARAGONTRANSPORT

INTERCHANGE

PRINCESQUAY

SHOPPINGCENTRE

PROSPECTSHOPPING

CENTRE

HULLMARINA

RIVER HUMBER

RIVE

R HU

LL

DRYPOOL BRIDGE

SOUTH BRIDGE RD

CAM

ILLA

CL

THEDEEP

QUEENVICTORIA

SQ

MUSEUMSQTR

MYTON BRIDGE

HESSLE RD

CASTLE ST

GARRISON RD

KINGSTONRETAILPARK

HULL ARENA

DRYDOCK

FISH

ST

DAG

GER

LN

CASTLE ST

High St

STH CHURCH SIDE

Land of Green Ginger

Open 2010

NTH CHURCH SIDE

IndoorMarket

TrinityHouse

CityHall

VueCinema

OdeonCinema

ReelCinema

Hull TruckTheatre

Holiday InnExpress

QualityRoyalHotel

IbisHotel

Portland Hotel

Hull NewTheatre

OwnerHotel

PremierInn

HolidayInn

HumberQuays

Victoria Pier

HepworthArcade

Train & BusStation

PRINCE ST

Lowgate

HIGH

ST

WAT

ERHO

USE

LN

SPRINGBANK

NORTH BRIDGE

WITHAM

STO

RY S

T

CHARLOTTE ST MEWS

CHARLOTTE ST

GEORGE ST

FREETOWNWAY

Scale: 5 minutes walking time

1

3

54

6

9

10

2

7

11

12

15

14

13

CP

CP

CPCP

17

7

8

16

RoutesCentral Line

Discovery Line

Waterfront Line

Parking

Coach Parking

Hotel

Entertainment Venue

Visitor Attraction

Point of Interest

Route Junction

Tourist Information

Key

1 The Deep

Maister House

Hull & East Riding Museum

Streetlife Museum of Transport

Arctic Corsair

Wilberforce House

Blaydes House

Bounty Dry Dock

Wilberforce Monument

Visitor Attractions & Points of Interest

St Mary’s Church

Holy Trinity Church

Hands on HistoryMuseum

Maritime Museum

Ferens Art Gallery

Spurn Light Ship

Dinostar

Victoria Pier

2

3

4

5

6

9

10

11

12

13

14

15

CP

Brook Street Line

Boardwalk (closed part 2009)

Bridge (opening 2010)

7

8

16

17

Sainsbury’s Supermarkets LtdDuffill’s GreengrocersThe Co-operative FoodPetrol Station/Shop

Lloyds Bank PLCNatWest Bank PLCBarclays Bank PLCHSBC Bank PLC

COTTINGHAM

COTTINGHAM SPORTS

NORTHGATE

B1233 W END RO

AD

KING

STREETKING

STREET

HALLGATEHALLGATE

FINKLE STREET

B1233 SOUTH STREET

B1233 BAYNARD AVENUE NEWGATE STREET

HARLAND WAY

KING GEORGE VPLAYING FIELDS

GEO

RGE STREET

Tesco Express Newland AvenueSainsbury’s Supermarkets LtdFruitopiaGrain WholefoodHeron Frozen FoodsLidlSainsbury’s Supermarkets LtdTesco Express Beverley RoadAsda SupermarketTesco Extra St Stephens Centre

Barclays Bank PLCHSBC Bank PLCNatWest Bank PLCLloyds PLC

TAYLOR COURT FLATS

PEARSONPARK

HULL

CLOUGH ROADRETAIL PARK

HULL AND EAST RIDING SQUASH

CLUB

HULL ROYALINFIRMARY

KC STADIUM

UNIVERSITY OF HULL

B1233 COTTINGHAM ROAD

CHANTERLAN

DS AVENU

E

NEW

LAND AVEN

UE

PRINCES AVENUE

A1079 BEVERLEY ROAD

FERENSWAY

A1079 BEVERLEY ROAD

A1165 CLOUGH ROAD

FREETOWN WAY

SPRING BANK W SPRING BANK

UNIVERSITY OF HULL

THE LAWNS

10

2

3

1

4

5

6

7

8

9

1

2

34

5

6

7

8

9

10

2

3

1

4

2

3

1

4

a

b

c

d

a

b

c

d

ab

c

d

a

b

c

d

Supermarkets and banks – Hull

Supermarkets and banks – Cottingham

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The University of Hull 2015 | 31

3a

GUES

T HO

USES

Acco

mm

odat

ion

Offi

ce (E

2)

Aire

(C3)

Alla

m B

uild

ing

(E2)

Appl

ied

Scie

nce

3 (D

2)

Asyl

um N

ight

club

(E2)

Bain

(C3)

Bryn

mor

Jone

s Li

brar

y (D

2)

Cald

er (B

3)

Facu

lty o

f Edu

catio

n (F

3)

Cent

ral P

rint S

ervi

ces

(D1)

Chem

istr

y (E

2)

Cohe

n (F

3)

Coln

e (C

3)

Com

pute

r Ser

vice

s (D

2)

Day

Nur

sery

(F1)

Dear

ne (C

3)

Den

niso

n Ce

ntre

(F4)

Derw

ent (

D3)

Dis

abili

ty S

ervi

ces

(E2)

Don

(C3)

Engi

neer

ing

Inno

vatio

n (E

2)

Ente

rpris

e Ce

ntre

(C3)

Esk

(C3)

Fenn

er (D

2)

Fere

ns (E

3)

Foss

(C3)

Gra

duat

e Sc

hool

(F3)

Gul

benk

ian

Cent

re (

E2)

Har

dy (E

2)

Her

tfor

d (H

YMS)

(B3)

Hol

me

(D3)

Hul

l Uni

vers

ity B

usin

ess

Scho

ol (C

4)

Kyle

(B3)

Lark

in (E

3)

Leve

n (C

3)

Lote

n (E

2)

Lote

n W

orks

hops

(D2)

Loxl

ey (H

YMS)

(B3)

Mid

dlet

on H

all (

E3)

New

land

s H

ouse

(F2)

New

land

s Sc

ienc

e Pa

rk (E

1)

Nid

d (C

4)

Rain

es H

ouse

(F4)

Robe

rt B

lack

burn

(D2)

Roth

er (C

3)

Rye

Hou

se (D

4)

Ryto

n Le

ctur

e Th

eatr

e (D

3)

Shea

f (C2

)

Skel

l (C4

)

Spor

ts a

nd F

itnes

s Ce

ntre

(C1)

Staff

Hou

se (D

2)

Uni

vers

ity H

ouse

(Stu

dent

s’ U

nion

) (E2

)

Swal

e H

ouse

(C4)

Tayl

or C

ourt

(G2)

Venn

(Rec

eptio

n) (E

3)

Was

hbur

n (C

2)

Wha

rfe

(D3)

Wilb

erfo

rce

(F2)

Wis

ke (C

3)

Wol

fson

(E2)

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20 21

22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43

44 45 46 47 48 49 50 51 52 53 54

55 56 57 58 59 60 61 62

3a

Acou

stic

s Re

sear

ch C

entr

e (C

2)

Rese

arch

Cen

tre in

Sur

face

Eng

inee

ring

(E2)

Spor

ts, H

ealth

& E

xerc

ise

Scie

nce

Lab

(C1)

Emergency numbers

24-Hour Security / Report CentreTo report security incidents: 01482 466868Emergency line: 01482 465555

DoctorsNHS non-emergency medical advice: 111

Emergency servicesPolice, fire and ambulance: 999

Humberside PoliceNon-emergency: 101

HospitalHull Royal Infirmary, Anlaby Road: 01482 875875

Campus map

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IndexWelcome 2

Arrival checklist 2

To do in the first two weeks 4Welcome programme 4Accommodation 4Visa and passport check 4Open a bank account 4Banks and cash machines 4Get connected 4Police registration 6Registering with a doctor 6Attend Welcome Week Fairs 6Registering with the University 6

Studying at the University of Hull 8Approaches to teaching and learning 8iHull timetable 8Personal supervisors 8Assessment 8Plagiarism 8Study skills and support 8Language Learning Centre 8The Hull Employability Awards 8eBridge 9MyAdmin 9Brynmor Jones Library 9Computing facilities and services 9Student Handbook 9Bookshop 9

Essential and useful information 10Insuring your belongings 10Health and safety 10Accommodation 10Going out at night 10Safety when out and about 10Smoking 10Drinking water 10Religion/places of worship 12Television licence 12Electricity and plugs 12Council tax 12Laundry 12Post Office 12Pharmacy/chemist 12Mobile phone 13NUS card 13Looking for work 13UKVI compliance 13Hotels, guest houses and visitors 13

Shopping for food 14Catering on campus 14Union shop 14Supermarkets 15Specialist food shops 15Restaurants, cafés and takeaways 15

Getting around 16Buses 16Trains 16Taxis 16Driving in the UK 17Cycling 17 Bike Hub 17Walking 17

Social life 18The students’ union 18The International Students Association 18Go Connect 18Cinemas 18Theatres 19Bowling 19Sports arenas 19Museums and galleries 19Nightlife 19Festivals/events 19Hull Tourist Information Centre 19

Shopping 19Shopping centres 19Arcades 19Shopping streets 19Markets 19Household goods and bedding 19

Sport and fitness 20The University's Sports and Fitness Centre 20Student sports societies 20Hull City Council leisure facilities 20Private gyms and fitness clubs 20Parks 20

Useful external websites 21

Adjusting to living in the UK 22Leaving home 22Climate 22Food 22Language 22Dress 22Social roles 22Time 22Physical and mental health 22Things you can do 23

Departmental contacts 24Support if you need it 26Maps 28Campus map 30Emergency numbers 31

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University of Hull,Cottingham Road,Hull, HU6 7RX,United Kingdom

T: +44 (0)1482 466904 E: international@hull.ac.uk

www.hull.ac.uk/international

© University of HullPublished September 20153446~CB