How you can harness internal social networking to achieve your goals
Internal Networking - UWA Staff · How Does Internal Networking Look Like? 1 Formal Organisation...
Transcript of Internal Networking - UWA Staff · How Does Internal Networking Look Like? 1 Formal Organisation...
17/09/2015
1
Internal NetworkingORANISATIONAL AND STAFF DEVELOPMENT SERVICES
Speed Networking Capability Register Next Steps…Internal Networking
Outcomes
1
Workshop: Expand your perspective on how networking internally can be a fruitful and mutually beneficial way of creating successful professional relationships!
UWA: Develop a mutually beneficial network in UWA that can provide support and help for managers to share tips and best practices.
17/09/2015
2
What is Networking?
1
Linking two computer
devices for the purpose of sharing
data
What is Networking?
17/09/2015
3
Why do people network?
1
No one knows everything
everyone knows something
Collectively…
What is NOTInternal
Networking?
What is NOT Networking?
17/09/2015
4
Myths and Barriers to Networking
1
Mindset – limiting beliefs / judgements
“I’m not good enough”
“I don’t fit in”
“They are higher status, better than me...”
“It’s superficial jibber, jabber”
“I can’t see the purpose of it.”
“I don’t know what to say...”
Time i.e. breakfast meetings – why?
Unstructured set up – how to navigate?
Use of status or hierarchies
Drinking
Not feeling confident
Money – to take time away from thebusiness, cost to get there, join
Lack of intention
Lack of clarity
Perceived or actual power trips“They are not interested in connecting”
External vs. Internal Networking
1
External InternalPerceived as highly desirable Mixed opinions
Usually perceived as creating value by building linkage to industry
Can be perceived as “sucking up” or “playing politics”
PERCEPTIONS
What’s my mindset on internal networking?
17/09/2015
5
Internal Networking - WIIFM
1
Shifting roles and changing organisations
No time to connect
Virtual project relationships
Project “silos” developing
Fearful “recession” attitudes
How Does Internal Networking Look Like?
1
Formal Organisation Informal Organisation
17/09/2015
6
How Does Internal Networking Look Like?
< 1 yr
1-5 yrs
5-10 yrs
10-15 yrs
> 15 yrs
Time at firm
Mattsson (2004)
Myths about Informal Networks
1
Myth 1: To build better networks, we have to communicate more.
17/09/2015
7
Myths about Informal Networks
1
Myth 1: To build better networks, we have to communicate more.
A) With whom do you routinely communicate?
B) To whom do you typically turn for information to do your work?
B – A = people who say they are communicating but
aren’t exchanging useful information
Myths about Informal Networks
1
Who knows what?
Fruitful connections that might be made
Result in a network that can leverage its members’ expertise in the face of new problems or opportunities
17/09/2015
8
Myths about Informal Networks
1
Myth 2: Everyone should be connected to everyone else.
Myth 3: We can’t do much to aid informal networks
Myths about Informal Networks
1
People should be connected when a strategic payoff is likely.
hot spots & lack of information flow
Promote strategic collaborations!
Myth 2: Everyone should be connected to everyone else.
Myth 3: We can’t do much to aid informal networks
17/09/2015
9
Myths about Informal Networks
1
Myth 4: How people fit into networks is a matter of personality (which can’t be changed)
< 1 yr1-5 yrs
5-10 yrs10-15 yrs> 15 yrs
Time at firm
Myths about Informal Networks
1
Myth 4: How people fit into networks is a matter of personality (which can’t be changed)
Reality Check: How people fit into networks is a matter of INTENTIONAL BEHAVIOURS (which can be influenced)
• Takes time to build their own networks
• Relationship building part of professional development plans
• Analyse network for biases (e.g. dept, gender, race, level)
17/09/2015
10
Key Ingredients for Successful Networking
1
Trust
Authenticity
Reciprocity
Give something of VALUE
Create Your Networking Spiel
1
Response to anyone asking who you are & what you do– At a conference, seminar, event, workshop
– Over lunch, coffee, drinks
It needs to be clear, concise and interesting
1. Who are you?
2. What do you do?
3. Why are you here? Why are you contacting me?
4. Why should the person you are speaking to care?
It’s about them, not about you!
17/09/2015
11
Create Your Internal Networking Spiel
1
Link
What is your link to the person you are calling?
How are you connected?
Tip: Use UWA Staff Directory or LinkedIn to research their background so you know who you are talking to
“I believe you know Alice Smith. Alice and I were talking the other day and she suggested I give you a call...”
“We first met at the OSDS workshop a few months ago”
FIND COMMONALITY.
Lift Pitch
This is the one line or 5 second sound‐bite that summarises who you are.
Tip: Tell an anecdote and tell a short story to explain your motivation for doing what you do.
For example, if you work in marketing or communications, you can say: “I enjoy bringing news and stories to life!”
If you work in Human Resources you can say: “I help other staff members better understand the benefits they are entitled to… ”
If you work in Financial Services or accounting you can say: “I help other staff members take the dread out of a complex process…”
Your story does not need to be scripted. It will be a little different each time depending on who you speak to. KEEP IT SHORT. Context of internal networking can help shorten our introduction.
Call to Action
You know what you’re objective is, so ask for it.
“I will be really grateful if you might be able to spare 30 minutes sometime in the next week to explore how/what…?”
‘I’d value hearing your insights on Project ABC and your thoughts on my proposed plans. I was wondering if you have 30 minutes in the next week or two to spare? I can come to you?
BE SPECIFIC
Speed Networking - Activity
1. Split ourselves into two groupsA. Just joined UWA recentlyB. Been here for a long time
< 1 yr
1-5 yrs
5-10 yrs
10-15 yrs
> 15 yrs
Time at UWA
2. Pair up
3. Group A – start the conversation (5 minutes)Then Group B will move on to a new person from Group A
4. Group B – start the conversation (5 minutes)
17/09/2015
12
Capability Register
1
Capability: Skill or ability to do something that may be valued by another
• Knowledge of specific UWA policy or processes
• Experience with a specific University system (Alesco, Callista, Trobexis, PeopleSoft, etc.)
• Experience with formulating budgets, working with spreadsheets, completing research grant applications, org change processes, project management skills, faculty specific processes, etc
Capability Register Brainstorm
1. What are the advantages of having a capability register?
2. How would I get value out of the capability register?
How would I use it?
3. What are the guiding principles (boundaries) around the capability register?
Let’s get into three big groups!
17/09/2015
13
Summary
1
• What is and what is not networking?
• What does internal networking look like?
• Why engage in internal networking?
• Internal Networking vs. External Networking
• Myths around informal networks
• How to create a networking spiel
Expand your perspective on how networking internally can be a fruitful and mutually beneficial way of creating successful professional relationships!
Develop a mutually beneficial network in UWA that can provide support and help for managers to share tips and best practices.
Reflection
1
“The successful networkers I know continually put the other person’s needs ahead of their own.”
Bob Burg(Co-author of The Go-Giver)
Cre
ate
Yo
ur
Inte
rnal
Net
wo
rkin
g S
pie
l
1
Link
What is your link to the person
you are calling?
How are you connected?
Tip: Use UWAStaff Directory or
LinkedIn to research their
background so you know who
you are talking to
“I believe you know Alice Smith. A
lice and I were talking the other day and she suggested I give you a call...”
“We first m
et at the OSD
S workshop a few
months ago”
FIND COMMONALITY.
Lift Pitch
This is the one lineor 5 second
sound‐bite that summarises who
you are.
Tip: Tell an
anecdote and tella
short story to explain your
motivation for doing what you
do.
For exam
ple,if you work in
marketing or communications, you can
say:
“I enjoy bringing new
s and stories to life!”
If you work in
Human
Resources you can
say:
“I help other staff m
embers better understand the ben
efits they are entitled
to… ”
If you work in
Financial Services or accounting you can
say:
“I help other staff m
embers take the dread
out of a complex process…”
Yourstory does not need to be scripted. It will be a little different each tim
e dep
ending on who you speak to.
KEEP IT SH
ORT. Context of internal netw
orkingcan help shorten our introduction.
Call to Action
You know what you’re objective
is, so ask for it.
“Iwill be really grateful if you m
ight be able to spare 30 m
inutes sometim
e in the next week to explore
how/w
hat…?”
‘I’d value hearing your insights on Project ABC and your thoughtson my proposed plans. I was wondering if
you have 30 m
inutes in the next week or tw
o to spare? I can come to you?
BE SPECIFIC