Internal Control Finance Master 2

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    Contrôle interne Master 2 FINANCE

    I nternal Control

    2015/2016  

    1

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    Some examples

    Contrôle interne Master 2 CCA

    Textile industry

    An HR employee within a textile company diverted a sum of 500

    KMAD within 7 years by creating several fictitious accounts.

    This person had the access rights to the employees’ master file

    and no control was performed by an independent person on thisdatabase.

    Access right issueLack of control

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    Some examples

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    Food & beverage company

    The accountant managed his own fiduciary and charged regularly small

    amounts for diverse accounting works " analysis of account, inventory” .

    He approved himself these invoices on behalf of the company.

    Segregation of duties issue

    Lack of control

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    Some examples

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    Telecom company

    During the implementation of a new accounting system, the total of expense

    accounts moved from 10 MMDH to 11 MMDH just after the data transfer.

    Old software:

    Total of expenses

    10 MMDH

    New software:

    Total of expenses

    11 MMDH

    Over-booking of 1 MMDH

     No verification after the data transfer

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    Some examples

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    Oil companyGap between revenues booked & revenues in Sales Software

    Lack of reconciliation

    Transfer issue from sales software to accounting software

    Batchs not checked periodically.

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    Some Examples

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    Private Hospital

    Within the emergency departments of a private hospital, the same person

    was responsible for the invoicing and the payment collection.

    She was able to divert an amount of 76 KMAD within 18 months.

    Segregation of duties issue

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    Some examples

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    Building material company

    A storeman in a building material company was able to divert

    a sum of 350 KMAD by creating vouchers of fictitious

    returns.

    Lack of verification on returns

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    Some examples

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    Hardware distribution company

    In a hardware distribution company, the person in charge of stock "spare

    parts" diverted an amount of 590 KMAD within 3 years.

    This person was handling the stock in the system, performing the annualphysical inventory and entering the inventory adjustments in the system.

    Segregation of duties issue

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    Some examples

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    Pharmaceutical company

    Many employees involved in the fraud

    Payment of 552 KMAD related to a fictitious event

    - Creation of a fictitious purchase request by the brand manager

    - Creation of fictitious Purchase order bu Purchasing responsible.

    - Fictitious invoice sent by the event company.- Validation of the invoice & payment by the CFO.

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    Internal Control

    Internal Control is everywhere:

    - All kind of companies & activities (Industry, distribution,

    services...),

    - Financial & non-financial processes ,

    - Manual & automated processes,

    - All employees (Management, executives...),

    - Internal & external parts

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    Internal Control definition

    Internal control is a process, effected by an entity’s  board ofdirectors, management and other personnel, designed to provide

    reasonable assurance regarding the achievement of objectives in the

    following categories:

    reliability of financial reporting

    compliance with applicable laws and regulations

    Protection of assets

    effectiveness and efficiency of operations

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    Internal Control definition

    This definition reflects certain fundamental concepts:

    Internal control is the framework of systems, processes and

    controls established to mitigate risks

    Internal control is effected by people. It is not merely policy

    manuals and forms, but involves people at every level of an

    organization

    Internal control can be expected to provide only reasonableassurance, not absolute assurance, on the achievement of

    objectives

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    Internal Control definition

    compliance with applicable laws and regulations

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    Fiscal law

    (CGI)

    CNSS 

    Exchange law

    Labor law

    Customs

    Activity code

    Penal code

    Commercial

    law

    Personal data law

    Accounting law

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    Internal Control definition

    Reliability of financial information

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    Taking inventories as an examples

    Physical inventory

    Stock value

    Stock protection

    Destruction

    Assets Liabilities

    Tangible &

    intangible assets

    Equity

    Inventories

    Vendors (Suppliers)

    CustomersOther assets

    Other debts

    Treasury Treasury

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    Internal Control definition

    Reliability of financial information

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    Taking treasury as an example

    Management of collections

    Petty cash

    Signatory power

    Bank reconciliation

    Assets Liabilities

    Tangible &

    intangible assets

    Equity

    Inventories

    Vendors (Suppliers)Customers

    Other assets

    Other debts

    Treasury Treasury

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    Internal control components (COSO)

    The Committee of Sponsoring Organizations of the Treadway Commission (COSO) is a joint initiative of five private sector organizations, established in the United Sates ,

    dedicated to providing thought leadership to executive management and governance

    entities on critical aspects of organizational governance, business ethics, internal

    control, enterprise risk management, fraud, and financial reporting . COSO has

    established a common internal control model against which companies and organizations

    may assess their control systems. COSO is supported by five supporting organizations,including the Institute of Management Accountants (IMA), the Amercican Accounting

    Association (AAA), the American Institute of Certified Public Accountants (AICPA),

    the Institute of Internal Auditors, (IIA), and Financial Executives International (FEI)..

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    Internal control components (COSO)

    I- Control environment

    “Tone from the top”: senior management’s commitment to effective controls,

    Clarity of roles and responsibilities: associates should understand, and be

    committed to, their roles and responsibilities and these should be aligned to

     business objectives,

    Awareness: associates should be aware of the relevance and importance of

    their activities to enable them to contribute to the achievement of business

    objectives,

    Cooperation with internal and external auditors: full cooperation should be

    given to the auditors, providing them with access to all company records and

     personnel; adequate and secure workspace; and truthful and complete answers

    to their enquiries,

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    Internal control components (COSO)

    I- Control environment

    1- Integrity & ethics

    The efficiency of internal control procedures depends on the integrity and ethics shown by

    the employees:

    - There is a code of conduct ?

    - There is a conflict of interest policy ? (familial, personal or financial relationships

     between an employee and a third party...)

    - There is a punishment mechanism for deviations?

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    Internal control components (COSO)

    I- Control environment

    2- Existence of an audit committee

    There is an audit committee?

    The audit committee is it independent from the management?

    The audit committee is establishing a periodic reports?

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    Internal control components (COSO)

    I- Control environment

    3- Organizational structure

    Appropriateness of an entity’s organisational structure to its size and the nature of itsactivities’? 

    Bureaucratic organization?

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    Internal control components (COSO)

    I- Control environment

    4- Delegation of authority

    The larger a company’s  scale of operations, then the larger the size of the

    workforce and, inevitably, the larger the amount of assignment of authority and

    responsibility that is required.

    There is a delegation procedure within the company?

    The delegations are documented?

    People have enough knowledge & skills for delegated tasks?

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    Internal control components (COSO)

    I- Control environment

    5- Human resources policies and practices

    Recruitment policies and procedures,

    Remuneration & promotion procedures

    Disciplinary procedures,

    Performance appraisal procedures

    Employment termination procedures

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    Internal control components (COSO)

    II- Risk assessment

    Risk identification

    External factors

    - Competition,

    - Customer bankruptcy

    - Changes in the law

    - Disasters

    - ....

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    Internal control components (COSO)

    II- Risk assessment

    Risk identification

    Internal factors

    - Changes at management level,

    - Organizational changes,

    - Staff turnover

    - Volume of manual activities

    - ....

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    Internal control components (COSO)

    II- Risk assessment

    Risk Impact

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    Rating Description Definition

    1 Very low Financial loss less than $X million

    Local media attention quickly remedied

     No impact on the company image.

     No injuries to employees or third parties, such as customers or vendors

    2 Minor Financial loss of $X million up to $X million

    Local reputational damage

    Minor injuries to employees or third parties, such as customers or vendors

    General staff morale problems and increase in turnover

    3 Moderate Financial loss of $X million up to $X million

     National short-term negative media coverage

    4 High Financial loss of $X million up to $X million Significant loss of market share

    Significant impact on the company reputation.

    5 Critical Financial loss of $X million or more

    International long-term negative

    Impact on business continuity.

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    Internal control components (COSO)

    II- Risk assessment

    Likelihood

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    Rating Description Definition

    1 Up to once

    in 2 years

    or more

    Almost certain 90% or greater chance of occurrence over life of asset or

     project

    2 Once in 2years up to

    once in 25

    years

    Likely 65% up to 90% chance of occurrence over life of asset or project

    3 Once in 25

    years up to

    once in 50

    years

    Possible 35% up to 65% chance of occurrence over life of asset or

     project

    4 Once in 50

    years up to

    once in 100

    years

    Unlikely 10% up to 35% chance of occurrence over life of asset or

     project

    5 Once in

    100 years

    or less

    Rare < 10% chance of occurrence over life of asset or project

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    Internal control components (COSO)

    II- Risk assessment

    Vulnerability

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    Rating Description Definition

    1 Vey high Company not aware of the risk

     No control in place to mitigate the risk

    2 High

    Control not covering the risk adequatly Controls performed but not documented

    3 Medium Control activities are designed and in place

    Control activities have been documented and communicated to

    employees

    Controls can be better monitored

    4 Low Standardized controls with periodic testing for effective design and

    operation with reporting to management

    Automation and tools may be used in a limited way to support control

    activities

    5 Vey low Real time monitoring by management with continuous improvement

    Automation and tools are used to support controls activities and allowthe organization to make rapid changes to the control activities.

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    Internal control components (COSO)

    II- Risk assessment

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    Internal control components (COSO)

    II- Risk assessment

    Ways of managing risks:

    Risk avoidance (éviter le risque) : Completely avoiding an activity that poses a potential risk.

    Risk transfer (Transférer le risque) : The risk is transferred to a third-party entity (in most cases

    an insurance company).

    Risk reduction (Limiter/Réduire le risque) : This can be done by increasing precautions or

    limiting the amount of risky activity.

    Risk acceptance (Accepter le risque) : Retention is effective for small risks that do not pose any

    significant financial threat.

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    Internal control components (COSO)

    II- Risk assessment

    Audit Risks

    Inherent risk

    - Inherent risk is the risk posed by an error or omission in a financial statement due to a

    factor other than a failure of control

    Control Risk

    - Control risk is the risk of a material misstatement in the financial statements arising

    due to absence or failure in the operation of relevant controls of the entity.

    Detection risk

    - Detection risk is the risk that the auditors fail to detect a material misstatement in the

    financial statements.

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    Internal control components (COSO)

    III- Control activities

    Control activities are the policies and procedures that help ensure management directives

    are carried out. They help ensure that necessary actions are taken to address risks to

    achievement of the entity's objectives

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    Segregation of duties

    Procedures

    IT controls

    Approval&authorizations

    Reconciliations

    Protection & securities

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    Internal control components (COSO)

    III- Control activities

    Preventive Controls

    Preventive Controls are designed to discourage errors or irregularities from occurring. They are

     proactive controls that help to ensure departmental objectives are being met. Examples of preventive

    controls are:

    Segregation of Duties: Duties are segregated among different people to

    reduce the risk of error or inappropriate action. Normally, responsibilities for authorizing transactions

    (approval), recording transactions (accounting) and handling the related asset (custody) are divided.

    Approvals, Authorizations, and Verifications: Management authorizes employees to perform certain

    activities and to execute certain transactions within limited parameters. In addition, management

    specifies those activities or transactions that need supervisory approval before they are performed orexecuted by employees. A supervisor’s  approval (manual or electronic) implies that he or she has

    verified and validated that the activity or transaction conforms to established policies and procedures.

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    Internal control components (COSO)

    III- Control activities

    Detective controls

    Detective Controls are designed to find errors or irregularities after they have occurred. Examples of

    detective controls are:

    Reviews of Performance: Management compares information about current performance to budgets, forecasts, prior periods, or other benchmarks to measure the extent to which goals and

    objectives are being achieved and to identify unexpected results or unusual conditions that require

    follow-up.

    Reconciliations: An employee relates different sets of data to one another, identifies and

    investigates differences, and takes corrective action, when necessary.

    Physical Inventories

    Audits

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    Internal control components (COSO)

    III- Control activities 1- Implementation Of Standard Operating Processes (Procedures)

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    Updated

    Communicated /

    published

    Clear

    Verifiable

    Coherent with other

    SOPs

    Training if required

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    Internal control components (COSO)

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    III- Control activities

    2- Segreagation of duties (SOD)

    Segregation of duties is essential to minimize the potential for errors or even fraud arising from

    the same person having responsibility for custody, management and recording activities.

    System access rights should be granted on a "need only" basis and the change process should be

    controlled and user profiles monitored

    In a perfect system, no one person should handle more than one type of following functions:

    Authorization

    Recording

    Custody of assets

    Control

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    Internal control components (COSO)

    III- Control activities

    3- IT Controls 

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    IT controls

    General controls

    Applicationcontrols

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    Internal control components (COSO)

    III- Control activities

    3- IT Controls General controls 

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    Back-up & recovery: procedures, to enable continued processing

    despite adverse conditions

    Software development: standards - controls designed to ensure IT

    projects are effectively managed.

    Logical access: policies, standards and processes - controls designed to

    manage access based on business need.

    Incident management policies and procedures - controls designed to

    address operational processing errors.

    Physical security: controls to ensure the physical security of

    information technology from individuals and from environmental

    risks

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    Internal control components (COSO)

    III- Control activities

    3- IT Controls applications controls 

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    Validity checks - controls that ensure only valid data is input or

    processed.

    Authorization - controls that ensure only approved business users

    have access to the application system

    Work flow controls are used to notify application users that a

    transaction or process is awaiting their action

    Completeness checks - controls that ensure all records were processed

    from initiation to completion.

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    Internal control components (COSO)

    III- Control activities

    4- Reconciliation controls:

    All reconciling items (differences, exceptions etc.) should be properly identified,

     justified and documented. Formal sign off by an independent supervisor should

    ensure adequate completion of the work.

    Bank reconciliation

    Stock reconciliation

    Sales reconciliation (Sales application vs accounting system)

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    Internal control components (COSO)

    III- Control activities

    5- Approvals & authorizations

    All transactions should be approved in accordance with Management

    Authorization Levels. Approvals should be documented and traceable

    Approvals should be obtained for all type of transactions:

    Validation of purchase requests

    Releasing of blocked sales orders

    Validation of payment term changes

    Validation of customer credit limit change

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    Internal control components (COSO)

    IV- Information & communication

    Appropriate management information: should be identified, captured and

    communicated in a form and timeframe that supports all other control components to

    enable effective measurement and monitoring of performance e.g. analysis of variances

    with root causes explained; profitability analysis; and review and documented actions as aresult of exception reports

    Escalation of non-compliance: any non-compliance with applicable laws and regulations

    should be reported to management and a remediation plan implemented immediately.

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    Internal control components (COSO)

    V- Monitoring controls

    There should be effective procedures to review and check the accuracy and completeness

    of input, processing and output from processes.

    This is accomplished through ongoing monitoring activities and compliance metrics as

    well as separate evaluations and reviews. Ongoing monitoring includes regularmanagement and supervisory activities. The scope and frequency depends on the

    assessment of risks and effectiveness of controls

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    I l l & f d

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    Internal control & fraud

    Fraud classification

    Accounting fraud

    - 1- overstating the revenues (Sur-estimation des revenues):

    - Recognition of revenues on the wrong period (cut-off issue)

    - Booking of fictitious products

    - Overstating the inventory value

    2- Underestimating the costs (Sous-estimation des charges):

    - Expenses booked as assets

    - Underestimating accruals & provisions.

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    Rôl d ôl i d l dé i d l f d

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    Rôle du contrôle interne dans la détection de la fraude

    Fraud classification

    Divesrion of collections (détournement des encaissements)

    1. Lapping fraud (Diverting a payment from a customer account to an other)

    2. Sales not booked in revenue account (non-enregistrement d’une vente)

    3. Fraudulent change of selling prices (changement frauduleux des prix de vente)

    Diversion of payments (détournement des décaissements)

    1. Fictitious purchases (achats fictifs)

    2. Fictitous expense reports (Oversated, already reimbursed...)

    1. Payroll fraud (Fictitous salaries, overstating working hours, overstating remunerations...)