Internal Communications: Introducing and Managing Change France Mondoloni Communications and...
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Internal Communications: Introducing and Managing Change France Mondoloni Communications and Information Services Branch June 2011
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Transcript of Internal Communications: Introducing and Managing Change France Mondoloni Communications and...
Internal Communications: Introducing and Managing Change
France MondoloniCommunications and Information Services Branch
June 2011
Overview of the presentation
Introduction Communications in the Government of Canada How does Statistics Canada introduce and
manage changes?• New initiatives • Internal communications• Key considerations
Conclusion
Introduction
Purpose of internal communications Allow an organization to share its vision, goals and
priorities with employees Facilitate day-to-day operations Enable the implementation of changes within an
organization
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Communications in the Government of Canada
Communications Policy of the Government of Canada (GOC) Allows the coordination of communications across the
GOC Applies to many organizations of the GOC Requires internal communication to be open, frequent
and collaborative among managers and employees
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How does Statistics Canada introduce and manage changes?
What do we have to do? Carrying out our mandate while responding to new
priorities and improving efficiency of our program delivery.
How to achieve this? By examining our business processes, computer
systems and business rules to develop a strategy for improving efficiency.
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New initiatives at Statistics Canada
Three strategic proposals Corporate Business Architecture Information Management Project Management
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Introducing and managing change
What do we have to do? Engage our employees Receive support from senior management Share our success stories within the organization
How can we achieve this? Strong corporate-level committees Internal communications mechanisms Collaboration with stakeholders
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Strong corporate-level committees
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Internal communications mechanisms
Intranet Newsletter Chief Statistician’s Annual Address Learning activities Conflict resolution Employee Opinion Survey
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Implementing initiatives
How will we be successful? Getting the support from senior management Defining and communicating expected outcomes Offering support and training Collecting feedback
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Key considerations
Create an overarching internal communications plan Consistent messaging Reaching target audiences
Continue to strengthen relationships within the organization
Ensuring coordination and consistency of messaging
Develop online collaborative tools Wikis Other tools
Conclusion
Several internal communications channels Statistics Canada can quickly disseminate
information Various internal channels are used to share
information and gather feedback Tradition of open dialogue will be effective for
current and future initiatives
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Statistics Canada • Statistique Canada
Questions?
Thank you!
