Presents

The Internal Champion Programme

What is the Internal Champion Programme all about?

The matrix Internal Champion Programme is an opportunity for organisations working with the matrix Standard to train one or more of their own employees to understand the Standard so that they can support the organisation in its journey towards re/accreditation. Internal Champions have an opportunity to gain a SFEDI Level 5 Certificate in Understanding and Participating in the matrix Standard Assessment Process and Practice. To gain the 5 qualification, Internal Champions need to demonstrate that they have been able to put their learning into practice by planning and undertaking a review/health-check assessment of their organisation’s information, advice and guidance service against the matrix Standard.

What is the role of emqc?

It is emqc's responsibility to manage and administer the assessment and accreditation process for the matrix Standard.

emqc is also a SFEDI centre with responsibility for the assessment and verification of the qualification process.

What development will Internal Champions receive?

The Internal Champion Development Programme has the purpose of equipping delegates with the knowledge, skills and confidence to undertake objective and credible review/health check assessments against the matrixStandard within their own organisation – and by doing so provide evidence to enable them to achieve a level 5 qualification. The programme delivers a mix of skills, knowledge, training and practical experience through:

• Pre-course review of a case study and self-assessment• A two-day workshop• Undertaking a review/health-check• Ongoing support of the Mentor Assessor as agreed with the host

organisation

Each delegate receives a workbook containing learning and reference materials to support their Internal Champion role and a selection of tools and templates to support their achievement of the qualification.

Who is the Mentoring Assessor?

The Mentoring Assessor is appointed by emqc to deliver the two-day workshop and support the Internal Champions to achieve their qualification.

They can also provide any additional training and support required to enable the Internal Champion to fulfil the role as defined by the host organisation.

Who can become an Internal Champion?

Anyone who is employed by the organisation can be trained to understand and carry out the Internal Champion role. Although not exclusively, it is likely that Internal Champions will be employed within large organisations and are trained together to form an Internal Champion team.

Consultants, contractors etc. are not eligible.

I am interested but what decisions does the organisation need to make before training anyone to

become an Internal Champion?

There are a number of key decisions for the organisation to make before embarking on the Internal Champion Programme. These include thinking through: • What specific organisational benefits can be gained from using Internal

Champions? • What role will the Internal Champions to play within the organisation? • Who would be suitable for the role of an Internal Champion and how will

Champions be selected? • How many Internal Champions will be trained? • Once trained, how much time will be available for the Internal Champions

to fulfil the role? • What support might be required from the emqc Mentoring Assessor to

support the Internal Champions?

What are the steps to accreditation?STEP 1

PRE-COURSE WORK

The purpose of this pre-work is to enable delegates to gain an understanding of the requirements of the matrix Standard by reviewing and commenting on a case study.

They are also required to complete a self-assessment exercise to identify their current strengths and development needs against the Internal Champion Development

Framework. Key development needs are recorded on a Personal Development Plan (PDP). Both the

PDP and case study responses are submitted to the Mentoring Assessor at least 48 hours before the workshop.

TIME COMMITMENT - AT LEAST 4 HOURS

STEP 2TWO-DAY WORKSHOP

During this workshop, delegates will develop an understanding of the matrix Standard, the assessment process and practice.

TIME COMMITMENT - AT LEAST 16 HOURS + AN HOUR OF EVENING WORK BETWEEN DAY 1 AND 2

What are the steps to accreditation? Continued…

STEP 3REVIEW / HEALTH-CHECK

Delegates who wish to gain the SFEDI Level 5 Certificate in Understanding and Participating in the matrix Standard Assessment Process and Practice need to demonstrate their competence by undertaking an objective and credible review/health-check assessment of their organisation’s

information, advice and guidance (IAG) service against the matrix Standard. This involves reviewing written evidence relating to the service provided, completing at least six interviews with managers

and staff delivering the IAG service, clients receiving the service and partner organisations and writing up their findings into a report. The ‘naturally occurring evidence’ (including a health-check

assessment plan, interview notes, written report etc) together with a written ‘storyboard’, a reflective evaluation of own practice, a learning log and an on-going PDP forms the primary

evidence submitted for assessment and verification.TIME COMMITMENT - AT LEAST 28 HOURS

STEP 4ONGOING DEVELOPMENT

Whist not mandatory, it is highly recommended that a minimum of 8 hours Continuing Professional Development is undertaken per year which is supportive and reflective of the Internal Champion

capabilities.

NB: Internal Champions have 6 months from attending the two-day workshop to submit their qualification evidence portfolio.

What does the development programme cost?

The cost of the two day development programme, and assessment, quality assurance and certification of the agreed qualification will be charged £1500 + vat per Internal Champion.

In-house programme costs are variable depending on the number of delegates.

If we only want to train just one or two Internal Champions are emqc running

open programmes during 2015?

Yes, we have four open programmes scheduled for 2015.

The next programme is scheduled for 19th/20th May 2015.

They will be hosted at;Unit 8 Business Centre Beeston,Technology Drive,Beeston, NottinghamshireNG9 2NDt. 0845 304 8600

I am interested in booking my place. What next?

If you would like to book onto the next programme please visit matrix Internal Champion to book your place.

It is on a first come first served basis so book now to avoid disappointment.

www.emqc.co.uk