Internal Audit qa
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1. In ISO 9001:2008, your company must :- A . I d e n t i f y t h e p ro ce sse s a n d ca l i b rat e t h e m e a su r i n g d ev i ce s B.I de nt i f y t he pr oc es se s a nd ca l i br at et he m ea su r i ng eq ui pmen t C .Det er m ine t hepr oc esses and ca libr at e/ ver ify the m ea suringequi pmen t D .Det er m ine t hepr oce sses andverify them ea sur ing eq ui pmen t 2. In what clause is the requirement for conductin Internal !udit specified" A . Q ua l it yM an ag ement S yst em B . P r o d u ct R e a l i za t i o n C . B ot h o f the ab ove D. N on e of t he a bove 3. An authentic audit programme requires: A . A ll the au di t ors t o h avebeen no m i na tedby t he ir H O D s B . Q A pe r so nnel t o ca rr y o ut t he au di t s C . A u d i t in g b y a t h ir d p a r t y a t l e a st a n n u a l l y D . E nd or semen t / A pp r oval of t op m an ag emen t f or an i nd ep en de nt an d f or m al au di t 4. Regularly scheduled audits should be implemented when: A . S i gn i fi ca nt ch an ge s a re m ad e in f unction al areas o f t he qu al it y sys t em su ch asa m aj or reor ga nisati on B. It is su sp ected t h at se r vi ce t o cu st o m e r s i s in j e o pa r d y d u e t o q u alit y s yst e m n o n co nf o r m iti es C . R ev iewi n d i ca t es that p r ev i o u sl y u n su sp e ct e d a re a s of t h e o r ga n i sa t i o n may b e c on t rib u tin g t o p roble m s D. A nyo f t h e si tu a t io n s a bovearise s 5. To eliminate detected nonconformities and their causes, A . N ec es sa r y co rr ec t i on an d co rrec t i ve a ctions shall be t ake n b y M an ag emen t Repr es en t ati ve. B . N ec es sa r y co rrec t ion an d co rr ec t ive ac t ion s sh al l be t aken by M an ag ement R es po nsible f or the se ction C . N ec es sa r y a ctivit i es an d co rr ec ti ve ac ti on s are t ake n by M an ag emen t R es po ns i bl e f or t he se ct i on 6. In preparing for an audit, one of the key points in an audit team selection is: A . S e l e ct i n g a l l q u a l i fi e d L ea d A sse sso rs B .E ns uri ng on e of t he au di t ors i s i n a se ni or m an ag ement po si t i on C .S elec t i ng au di t or s w hoare ind ep en dent of thearea t o beaudit ed . D.H avi ng t he t ea ml ea der s ch oo se t hepeople the y l ike t o w ork w i t h 7. In deciding that non-compliance exists, list out three important issues an auditor must bear in mind 8. In a ood manufacturing company , while auditing the !uality Assurance "anager, it was disco#ered that the procedure for control of non conforming products is also being used for correcti#e action$ Indicate your opinion with reference to applicable clause%s& of the I'( )**+:** 'tandard$ 9. .usco /harmaceuticals 0imited, located in Agbara, (gun state, with its own "anagement team, is implementing !uality "anagement 'ystem$ The company is a subsidiary of .usco 1roup of 2ompanies$ The "anagement Representati#e is a member o f the .oard of 3 irectors for the 1roup and his main operations are in 0agos$ Is there a non conformity4 If so, structure a non conformity statement with reference to applicable clause%s& of the I'( )**+:** 'tandard 10. The 5$ R$ "anager of A.2 Transport 2ompany presented his training schedule for the year, drawn from the past year6s appraisal$ 5owe#er, not all personnel were listed on the schedule$ 2omment with reference to the I'( )**+:** requirements 11. In a drink manufacturing company, the control o#er the filling equipment co#ers onl y the Te mperature and /ressure 1auges$ 3iscuss with reference to applicable clause%s& of the I'( )**+:** 'tandard$ 12. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8 (R"IT9 'TAT"8T:3epartmental quality ob;ecti#e not measurable 13. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The distribution list not in page %iii& as indicated on the table of content 14. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:8o records of quarterly acti#ities reports as indicated in the ;ob description 15. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The report of stock reconciliation for the months of "arch and April, ** not a#ailable$ 16. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:There was no e#idence of management decision to phase out product <$ 17. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The non- conformities on the internal audit of +=*>=* %+a& were not closed out$ 18. .elow is a non-conformity statement taken at an audit$ Indicate the category 7 major or minor for the statement
Transcript of Internal Audit qa
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1. In ISO 9001:2008, your company must :-A.Identify the processes and calibrate the measuring devices
B.Identify the processes and calibrate the measuring equipment
C.Determine the processes and calibrate/verify the measuring equipment
D.Determine the processes and verify the measuring equipment
2. In what clause is the requirement for conductin Internal !udit specified"A. Quality Management System
B. Product Realization
C. Both of the above
D. None of the above
3. An authentic audit programme requires:
A. All the auditors to have been nominated by their HODs
B. Q A personnel to carry out the audits
C. Auditing by a third party at least annually
D.Endorsement/Approval of top management for an independent and formal audit
4. Regularly scheduled audits should be implemented when:
A.Significant changes are made in functional areas of the quality system such as a major reorganisation
B.It is suspected that service to customers is in jeopardy due to quality system nonconformities
C.Review indicates that previously unsuspected areas of the organisation may be contributing to problemsD. Any of the situations above arises
5. To eliminate detected nonconformities and their causes,
A.Necessary correction and corrective actions shall be taken by Management Representative.
B.Necessary correction and corrective actions shall be taken by Management Responsible for the section
C.Necessary activities and corrective actions are taken by Management Responsible for the section
6. In preparing for an audit, one of the key points in an audit team selection is:
A. Selecting all qualified Lead Assessors
B.Ensuring one of the auditors is in a senior management position
C.Selecting auditors who are independent of the area to be audited.
D.Having the team leaders choose the people they like to work with
7.In deciding that non-compliance exists, list out three important issues an auditor must bear in mind
8. In a ood manufacturing company, while auditing the !uality Assurance "anager, it was disco#ered that theprocedure for control of non conforming products is also being used for correcti#e action$ Indicate your opinionwith reference to applicable clause%s& of the I'( )**+:** 'tandard$
9. .usco /harmaceuticals 0imited, located in Agbara, (gun state, with its own "anagement team, is implementing!uality "anagement 'ystem$ The company is a subsidiary of .usco 1roup of 2ompanies$ The "anagementRepresentati#e is a member of the .oard of 3irectors for the 1roup and his main operations are in 0agos$ Isthere a non conformity4 If so, structure a non conformity statement with reference to applicable clause%s& of theI'( )**+:** 'tandard
10. The 5$ R$ "anager of A.2 Transport 2ompany presented his training schedule for the year, drawn from the pastyear6s appraisal$ 5owe#er, not all personnel were listed on the schedule$ 2omment with reference to the I'()**+:** requirements
11. In a drink manufacturing company, the control o#er the filling equipment co#ers only the Temperature and/ressure 1auges$ 3iscuss with reference to applicable clause%s& of the I'( )**+:** 'tandard$
12. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9'TAT"8T:3epartmental quality ob;ecti#e not measurable
13. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:Thedistribution list not in page %iii& as indicated on the table of content
14. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:8o recordsof quarterly acti#ities reports as indicated in the ;ob description
15. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The reportof stock reconciliation for the months of "arch and April, ** not a#ailable$
16. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:There wasno e#idence of management decision to phase out product <$
17. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The non-conformities on the internal audit of +=*>=* %+a& were not closed out$
18. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statement
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and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:Theorganogram did not include the 2redit 2ontrol "anager as direct report to the inance 3irectoras in actualpractice
19. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:There is nodocumented e#idence that letters are sent to clients who exceeded their facility limit of thirty days as stated onthe credit procedure
20. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statement
and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:The needfor the input of site managers in the preparation of sales budget was not co#ered in the departmental manual
21. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9'TAT"8T:Awareness=training records not easily retrie#able
22. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:There wasno e#idence that the "arket testing exercise proposed for ?uly was postponed
23. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:There wasno e#idence that daily sales report was collected from Area sales offices on ++th ?uly, **$
24. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:Internalaudit was not carried out this year in the office of 8'"
25. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statement
and the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:Theobsolete #endors list not marked or remo#ed from the registered #endors file$
26. .elow is a non-conformity statement taken at an audit$ Indicate the category 7major or minor for the statementand the clause of the 8I' I'( )**+:** that was contra#ened$ 8(8-2(8(R"IT9 'TAT"8T:0oladson2onsultant used by the quality control laboratory as an external analyst not on the appro#ed #endors list$
