Intercultural conflict Style Inventory: We don’t all smile in the same language.
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Transcript of Intercultural conflict Style Inventory: We don’t all smile in the same language.
Intercultural conflict Style Inventory:
We don’t all smile in the same language.
Jordi Roman RomanoACS Retreat
June 23, 2010
NC Teacher Evaluation Process Standard II:Demonstrating knowledge of culture and addressing stereotypes
“How rigidly do we adhere to stereotypes?”
GoalsDetermine participant’s own intercultural conflict resolution style
identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities.This is only the introduction piece.
Conflict
“Conflict is culturally grounded-the way we attempt to resolve conflict is learned from the groups we grew up in during our formative years”
What is the intercultural conflict style – Individual Profile?Describes your preferred approach Comprehensive scientifically based validated assessment of different cultural approaches used to resolve conflict ( ICS, page 7).
What is your intercultural conflict style – Individual Profile?Take out your inventory surveyKey point : think about your preferred approach for resolving conflict situations.Read the instructions 10 -15 min.
What is your intercultural conflict style – Individual Profile? Part II
Turn to page 5 and graph your D/I and your E/R scores. For example
Discussion Engagement
Accommodation Dynamic
45
23
22 23 45
So, what does “it” mean?
Direct/ Indirect Conflict StyleP. 8-9
Emotional Expressiveness/Restraint Conflict Style
10-11
Share your style with the other members of the group. . .
Think, Pair and SharePage 14 and 15
1. Is your own conflict style similar to the cultural conflict style of your cultural community?
2.Discuss one situation you found challenging because of different intercultural conflict resolution styles. How did it go?
Intercultural Conflict Style Model (Hammer)
DiscussionDirectEmotionally Restrained
EngagementDirectEmotionally Expressive
AccommodationIndirectEmotionally Restrained
DynamicIndirectEmotionally Expressive
StereotypesPage 13Strengths and Weaknesses
Implication for educators?
How do we bridge to the other styles?
Golden Key to Understanding the Other
What in your experience make you say that? Feel that? Interpret the situation that way?
Intercultural Conflict Management Skills
Mindful listeningMindful reframingFace-management skillsTrust building skills
and:
Collaborative dialogueCommunication adaptability
GoalsDetermine participant’s own intercultural conflict resolution style
identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities.This is only the introduction piece.
We don’t all smile in the same language. . . But we all love a good laugh.
Questions and comments?
Resources
ESL departmenthttp://www.icsinventory.com/What’s Up with Culture? http://www.pacific.edu/sis/culture/
fulbrightonline.org/documents/Conflict_Resolution_Styles.ppt
Thank you!
Thank you