InterChez 2014 Annual Report

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YEAR IN REVIEW Committed to Continuous Improvement Continuous improvement is in our DNA. 2014 was a year of accelerated advancements. Take a look at how our improved processes, solutions, and results continue to add value to our clients every day.

Transcript of InterChez 2014 Annual Report

Page 1: InterChez 2014 Annual Report

Y E A R I N R E V I E W

Committed to Continuous Improvement

Continuous improvement is in our DNA. 2014 was a year of accelerated advancements. Take a look at how our improved processes, solutions, and results continue to add value to our clients every day.

Page 2: InterChez 2014 Annual Report

Dear Valued Clients, Partners, and Employees,

HAPPY NEW YEAR! INTERCHEZ IS EXCITED TO WELCOME 2015 AFTER A TREMENDOUSLY SUCCESSFUL 2014. Our success simply could not have been possible without you as our loyal client. Last year we experienced growth in every meaningful metric:

∙ Total number of clients;∙ Total number of shipments;∙ Total number of shipments crossing

international borders;∙ Number of new carriers with specialized

equipment;∙ Improved on-time shipment percentages;∙ Number of employees; and,∙ Next-generation technological

advancements in InterView TMS, our proprietary transportation management system.

We were able to successfully manage our growth by embracing change. Change at InterChez meant saying good-bye to some familiar faces while welcoming new members to our talented team. 2014 also meant new positions and promotions for our employees. In short, your trusted team

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members continue to support you from their new positions.

While we embraced change in many areas, a few important values remain the same:

∙ Our commitment to our proprietary dSEC process of continuous improvement;

∙ Advocacy for our clients to improve efficiencies and profitability;

∙ Complete shipment visibility with customized reports; and,

∙ Comprehensive monthly reviews. We welcome you to explore our 2014 Year In Review and have a look at what’s in store in 2015. We want to hear from you and know how we can serve you better in 2015. Sincerely,

Sharlene ChesnesChief Executive Officer

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InterChez Grows Stronger

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11%increase in shipments

36% increase in miles shipped

3rdAdded 3rd Shift to our staffing model

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2 4 R

3 5

46%growth in sales

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Next Generation Technology

IN 2014, INTERCHEZ INVESTED HEAVILY IN OUR TECHNOLOGY INFRASTRUCTURE. That investment lead to an improved client experience with the launch of our third generation of InterView TMS, our proprietary transportation management system. InterView TMS allows clients to track shipments, view customized shipment reports, and quickly find all the information needed for complex global supply chains.

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InterView TMS is now enabled to share large data files more easily. Our platform accepts multiple file formats including EDI and XML. Overall, our cloud-based technology gives users a more dynamic functionality that improves the efficiencies and visibility of our clients’ supply chain. Moreover, InterView TMS is optimized for mobile viewing so you can track your shipments on any web-enabled device 24/7.

A B

D

C

APin shipments to the dashboard for quick access.

BQuickly see the number of active shipments.

CRead the latest InterView announcements and news available.

DQuickly search for shipments with basic information.

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Where We See Our Clients & Partners

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NATIONAL MINORITY SUPPLIER DEVELOPMENT COUNCIL BUSINESS OPPORTUNITY FAIR

BMW SUPPLIER DIVERSITY MATCHMAKER CONFERENCE

NATIONAL MINORITY ENTERPRISE DEVELOPMENT WEEK

WOMEN’S BUSINESS ENTERPRISE NATIONAL COUNCIL NATIONAL CONFERENCE

MINORITY BUSINESS DEVELOPMENT AGENCY BUSINESS CENTER EVENTS

CHRYSLER MATCHMAKER EVENT

GENERAL MOTORS SUPPLIERS CONNECTION

VOLKSWAGEN PARTNERING FOR SUCCESS MINORITY BUSINESS TRADE SHOW

TOYOTA OPPORTUNITY EXCHANGE

OHIO MICHIGAN MINORITY SUPPLIER DEVELOPMENT COUNCIL BUSINESS OPPORTUNITY FAIR

MINORITY BUSINESS DEVELOPMENT AGENCY BUSINESS CENTER EVENTS

CHICAGO MINORITY SUPPLIER DEVELOPMENT COUNCIL BUSINESS OPPORTUNITY FAIR

MICHIGAN MINORITY SUPPLIER DEVELOPMENT COUNCIL BUSINESS OPPORTUNITY FAIR

MICHIGAN HISPANIC CHAMBER OF COMMERCE EVENTS

ASIAN PACIFIC AMERICAN CHAMBER OF COMMERCE EVENTS

TENNESSEE MICHIGAN MINORITY SUPPLIER DEVELOPMENT COUNCIL BUSINESS OPPORTUNITY FAIR

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Healthcare

Automotive

High Tech Electro

nics

Retail Branding

Hospitality & Gaming

Biomedical Manufactu

ring

Key Industries Served

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Serving healthcare organizations and their patients

We execute the strategies that increase customer visits & spend

Tier 1 & tier 2 partner to the largest OEMs in the world

We move the high tech products found in your home & office

Bringing the retail customer experience to life around the world

Safely delivering implantable medical devices before your doctor does

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Refreshed Brand Reflects Our Dynamic Solutions

WE REFRESHED OUR SALES AND MARKETING MATERIALS by including several new – and some traditional - strategies to differentiate ourselves in the marketplace. We continuously update InterChez.com and we leverage social media platforms such as Twitter and Facebook. We have

also introduced more innovative strategies including a series of motion graphic videos for our email marketing campaigns; interactive video games for our trade shows; and improved our client review portfolios. To view our motion graphic videos please visit www.interchez.com/videos.

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Twitter.com/InterChez

Vimeo.com/InterChez

interchez.com/videos

Facebook.com/InterChez

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Employee News

INTERCHEZ ALSO ADDED THREE NEW MEMBERS to the junior associate ranks in 2014. Three new babies were born to InterChez parents: Cassie and William McClellan as well as Rick and Aron Erwin welcomed their first child, while Amy and Brian Tyla welcomed their second child. We are proud to introduce Adeline McClellan, Luke Erwin and Zoey Tyla as the youngest members of the InterChez family.

Economic Development

Adeline McClellan Luke Erwin Zoey Tyla

Education

Minority & Women Business Issues

Healthcare

INTERCHEZ EMPLOYEES GIVE BACK TO THE COMMUNITIES WE LIVE, WORK AND SERVE. In 2014, our employees contributed tens of thousands of dollars and volunteered thousands of hours to several charitable organizations. Our employees also sit on several board of directors of leading organizations across the country. We focus our civic engagement on four key areas of philanthropy: Healthcare, Education, Economic Development, and Minority & Women Business Issues.

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Looking Ahead To 2015

INTERCHEZ BEGINS 2015 WITH AN ACCELERATED MOMENTUM coming off a very strong 2014. While the New Year has just begun we have already been awarded a large, multi-year contract with an OEM in the automotive industry. Additionally, several long-term clients have informed us their businesses are ramping up quickly beginning in February. We are ready to continue providing our clients better products, services and solutions that our clients have come to expect. 2015 will also bring continued investment in our technology infrastructure. The enhancements we launch will expand our customized data reports to include dynamic and actionable business intelligence. Our business intelligence will offer real-time shipment analytics

TODAY. TOMORROW. ALWAYS.

that will graph historical trends and future projections. Our investments will continue to drive down operational costs while increasing overall productivity. In closing, our clients demand world-class solutions for their complex global supply chains. At InterChez, we always look to exceed those expectations. Our talented team, combined with our industry-leading technology, is available 24/7 so you have the peace of mind that your supply chain is running smoothly. Every shipment. Every day. 2015 is going to be a great year at InterChez and we are looking forward to another year as your valued partner!

Your Trusted Global Supply Chain Partner

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