Inter communication tools for fast growing organisations
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Transcript of Inter communication tools for fast growing organisations
“The most important thing in communication ishearing what isn’t said”
Peter Drucker
Role Play
Communication between an HR and an Employee
Group 1
Abhishek Arya
Achintya P R
Aishwarya Mohan
Akanksha Mohanty
Ankit Uttam
Communication is the imparting or exchanging of information
Types• Upward Communication• Downward Communication• Mass/Horizontal Communication• External Communication
7 Cs that defines inter-communication• Clear• Concise• Concrete• Correct• Coherent• Complete• Courteous
• Medium of communication to reach the audience.
• Tactics of tools: The manner in which the tool is used.
Classification:• In-person
• Printed
• Information Technology based
• Advantages:
personal, direct & conducive in two-way communication.
Used for discussing of sensitive issues and getting feedback from the audience
Informal & more social.
• Disadvantage:
Physical presence
Time consuming
Honesty can be an issue
TYPES OF IN-PERSON COMMUNICATION
All staff meetings
Individual meetings
Recognition programs
Social events
• PRINTED COMMUNICATION
– Internal newsletter
– Staff handbook
– Notice board
• IT BASED COMMUNICATION
– Listserves
– Tele/Video conferencing
– Intranets
THE RIGHT MIX
• Written Vs. Oral
• Messenger Vs. Mail
• Video Conferencing Vs. Face to face interaction
Optimum use of communication tools is importantfor any fast growing organization.
Limitations of Tools
• Attitude and culture of staff and management.
• Management behavior and decisions.
• Conflicts
• Privacy Issues
• Expensive
• Safety Issues