Intelligent Use of

Prof. J. A. Bhavsar, CIOITM Business School

18 Nov 2011

Workplace Overview

How many of you need to send and receive emails for official work?

How many of you create text documents?

How many of you create spreadsheets?

How many of you scan and store documents?

How many of you need to use Internet for official work?

How many of you are involved in buying hardware and software?

IT as a Business Enabler

Bank Customer Internet Banking (Personal & Corporate) E-Business E-Procurement CRM IP based Communication

IT as a Business Enabler

Bank Management Speed and Accuracy Higher Productivity Better Compliance Better Monitoring & Control Improved Decision Making Enhanced Customer Reach Product Marketing Compact Data Storage & Backup

IT as a Business Enabler

Bank Management Improved QoS Reduces use of Paper Enables Continuous Improvement Optimal HR Deployment Quick Access to Desired Information Realtime Decision Making Requires Less Real Estate Higher Level of Security

IT Skills – Individual User

Application Use Data Management Virus Protection Data Backup Use of Peripherals

− Printer− Pendrive− Scanner− Data Card− Mobile Phone

IT Issues – Bank Management

Internet usage and control Machine Management Data Backup Backup Power Disaster Recovery Physical Security User Training

IT for Personal Productivity Email Management and Backup Passwords Management Data Organization and Backup Online Learning Scanned Documents for Record Keeping Storing Historical Data Information Gathering Intelligent Use of Social Sites

IT for Corporate Productivity

Internet based Banking

E-Procurement

Document Management Systems

CRM

HRIS

Remote Systems Management

Intelligent Use of IT at Corporate Level

Telecommuting – Work from home Video Conferencing among Offices Voice and Data Communication Strategic Upgradation of User Machines Restricted Internet Access for Security Document Management Use FOSS

Intelligent Use of IT at Personal Level

Internet Banking for Bill Payments Internet Banking for Personal Investments Computer Files for record keeping Scanning documents for record keeping Document Sharing using Google Docs Cloud Storage for global access Chat and video communication

Current IT Trends

Cloud Computing Cloud Storage Software as a service Virtual Servers E-Tendering Document Management Systems CRM, HRIS, etc.

T hank Y ou !