Intelligence Quotient) TEAM PROFILER: EIQ 360 - R...

TEAM PROFILER: EIQ 360 - R (EmotionalIntelligence Quotient)

Company: Company_Name Team: EIQ - R 360 Testing 2018 Date: August 14, 2018 at 4:48 pm

Table Of Contents

1Table Of Contents ......................................................................................................................................... 2Introduction ................................................................................................................................................... 3Result Details ...............................................................................................................................................

31Advice and Tips .......................................................................................................................................... 32Additional Materials .....................................................................................................................................

Table Of Contents 1/33Table Of Contents Confidential report for EIQ - R 360 Testing 2018

© 2018 PsychTests AIM Inc. Page 1 of 33

Introduction

The 360 feedback system for functions as a performance compass – it details how a group of workers with similarfunctions and skills (e.g. management team, sales team, marketing team) are currently performing as a unit. In orderto create a successful team, all members must be at their best. If there are gaps between various members' skills orknowledge, it affects the success of the whole team.

The objective of the 360 feedback system is to reveal the strengths and deficiencies of the group as whole. If there arecompetencies and traits that can be developed further, the team can work together to create an action plan thatbenefits everyone. Remember, your objective isn't to single out weaker members – it is to strengthen the entire team.

Make sure to review your team's results in detail, paying close attention to skills/traits in which areas have beenidentified as needing for improvement. The Advice and Tips section offers helpful exercises that can be used, bothindividually and as a team, to nurture your strengths and develop any areas where you are lacking.

Introduction 2/33Introduction Confidential report for EIQ - R 360 Testing 2018


Aggregated Feedback

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Result Details

Each trait/skill assessed in EIQ 360 will be show on a scale from 0 to 100. Your group's overall performance rating willappear first, followed by a breakdown of each competency.

Overall

Overall emotional intelligence competency level.

While there still some areas that can be improved, your emotional intelligence as a group is reasonably good. This isimportant, as the competencies that make up this form of intelligence are necessary for healthy, productiveinteractions with others, and the management of your own behavior. Review your results below for more details abouthow your group performed, and which areas need further development.

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Result Details 3/33Result Details Confidential report for EIQ - R 360 Testing 2018


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Communication Skills

Ability to express oneself clearly and effectively.

This team has excellent communication skills. You express yourselves clearly and effectively, and have a firm graspon how to convey a message so that others get the intending meaning, reducing the likelihood of misunderstandings.This is an essential skill because being in contact with others requires the ability to communicate productively.

88

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88



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Listening Skills

Ability to actively pay attention to others.

This group's listening skills are excellent. There is very little information, if any, that gets by you. Most importantly,your willingness to listen makes a person feel valued and respected. In turn, a person will feel more comfortableopening up to you. This team is willing and able to offer others their undivided attention.

84

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Conflict-Resolution Skills

Ability to handle conflict situations with poise and professionalism; ability to resolve conflict effectively.

This group shows a great deal of skill at resolving conflict. You are able to remain objective, and concentrate on findingthe ideal solution, rather than focusing on being right. You likely do not enjoy dealing with conflict situations, but areable to approach them in a professional and productive manner.

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Adaptable Social Skills

Ability to adjust one's communication style and social behavior to best fit audience or social situation.

Different people and different social situations will often require a change in approach - a change in speech, behavior,or body language. Your group seems to understand this need to be adaptable, and while there is still room forimprovement in this area, you are generally able to adjust your skills to fit the circumstances, at least on mostoccasions.

75

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75



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Problem-Solving Skills

Assesses whether a person solves problems effectively and in a timely manner.

Some problems will sidetrack this group at first, but as a whole, you are usually able to get back on track, keep thingsin perspective and work on finding a solution. They key to problem-solving is to approach it in a step-by-step,systematic way, and to always keep the goal of resolution in mind, rather than focusing on the breadth of the problem.This is the approach that your group needs to focus on maintaining.

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Mentoring Skills

Ability to develop and guide others to help them reach their full potential.

The members of this group often provide guidance and coaching in order to help nurture and develop other people. Youhave the potential to be excellent mentors if you expand your skills further. Mentoring requires strong people skills anda willingness to set the right example for others, and this group seems to be able to do this. You clearly have someknowledge on how to bring out the best someone; you just need to put it into practice it more often.

75

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75



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Ability to read body language

Ability to interpret other people's body language, facial expressions, gestures, etc.

As a team you are very skilled at reading body language. When you are interacting with someone, you likely make it apoint to pay attention to what they say verbally as well as their non-verbal communications. This provides you with amore well-rounded understanding of a person's feelings, and allows you to adjust your own approaches in turn. Thisskill is an asset in any position that requires you to work with people.

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Empathy

Ability to see situations from another person's perspective - to identify with others

Empathy is an important aspect of this group's social interaction. You are able to understand the feelings of others,and step beyond your own perspective and to things from different points of view. This will help improve your socialinteraction and conflict resolution.

88

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Social Insight

Ability to read a social situation, understand social cues, and respond according to what is most appropriate for thecircumstances.

As a group, you possess strong social insight. You are perceptive in social situations, and are able to pick up onsocial cues, both in other people’s behavior and in the social context, and use them to carefully and tactfully guideyour own responses. As a result, you are less likely to make awkward social missteps, and are able to gain a greaterunderstanding of one another.

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Diplomacy

Ability to interact with others in a tactful manner.

Your team interacts with others in a tactful and respectful manner at all times. It is highly unlikely for any of you to beinsensitive. This is likely due to the fact that you make it a point to be mindful of your words and actions when youconverse with people, and using both empathy and insight. You are skilled at dealing with sensitive situations thatrequire a delicate and diplomatic approach.

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Coping Skills

Ability to work well under pressure through use of healthy coping techniques.

Stress can sometimes throw this team off, but as a group you try your best to overcome it. Being under pressure isnot your ideal setting, but you try to adapt and find ways to cope. It would be a good idea to take a look at the type ofcoping mechanisms you use to deal with stress, and find better, more practical ways to channel the stress, bothindividually and as a group.

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Emotional Selectivity

Ability to let go of little annoyances and move on; to pick one's battles.

For the most part, this group is able to keep bothersome annoyances in perspective and let them go. There are likelystill some occasions when an issue will get a rise out of you, even if may be considered minor, but you generally don'twaste too much thought, energy or worry on inconsequential issues.

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Comfort with Emotions

Degree of comfort in social situations that require expression of emotion as well as the need to deal with other people'semotional expressions.

Your group doesn't shy away too easily from emotional situations. The vulnerability that comes with emotionalexpression may not always be easy to deal with, but members of this team are willing to share and accept theirfeelings.

88

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Compassion

Degree to which a person feels sympathy for others and desires to help them.

You are a compassionate and caring team, and are likely quite altruistic as well. You go out of your way to show goodwill toward others. The well-being of the people around you is extremely important to all of you, and you will dowhatever you can to ensure that people's lives are made better by your efforts and involvement. You give selflesslyand strive to make a positive impact on the world and the people you come in contact with.

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Self-Control

Ability to regulate and control one's emotions; to show poise in stressful situations.

While there can be a few occasions when your emotions will get the best of you, as a group you are generally fairlygood at controlling any emotional ups and downs. Each member of the group needs to be able to maintain his or hercomposure at all times, especially when things get stressful - and they will. As a group, there is room for you tocontinue to improve in this area, and learn better ways to regulate your emotions before they get out of hand.

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Self-Monitoring

Degree to which a person is able to engage in healthy self-censorship.

This group's impulses may get the best of them occasionally, but for the most part, you try to self-monitor yourthoughts and behaviors as much as possible. This means that more often than not, you will take the time to thinkthrough your words or actions. You recognize that there are consequences to your behavior and want to avoid doingsomething that you will regret. It can be a challenge not to get caught up in the moment, but you have the ability to beself-aware and thoughtful.

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Authenticity

Determines whether an individual is up-front and sincere.

As a team you are generally frank and sincere, and will show your true selves, at least with people you arecomfortable with. You may sometimes hold back from being completely straightforward, perhaps if you think someonewouldn't be able to handle the truth or if you really believed it would do more harm than good. Overall, you think beingauthentic is important, and likely won't intentionally put on an act unless you felt it was absolutely necessary.

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Awareness of Strengths and Limitations

Assesses whether a person has a clear understanding of his/her faults and his/her assets.

Recognizing one's strengths and limitations allows for more informed choices - you will know what you have to offer,and what you need to work on. At this point, while your group has some awareness, you need to continue to learnabout yourselves.

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Ambition

Assesses a person's level of desire to achieve something great.

This is a very ambitious group that sets the bar really high. You refuse to accept the status quo and likely believe thatany situation or skill can always be improved. It should be noted, however, that if any of you find yourselves regularlyfalling short of your expectations, your ambitions could be somewhat unreasonable. Enjoy challenging themselves butbe sensible as well.

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Self-Motivation

Degree to which a person is motivated to succeed and shows perseverance in the face of obstacles.

This group is motivated to get things done. For you, there is no such thing as an unproductive rut, and very little, ifanything, will sidetrack you when you have your mind set on accomplishing something. You have a sense of purposeand the incentive to do and be more - and you do not need outside sources to push you.

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Positive Mindset

Degree to which a person possesses an upbeat, optimistic, and hopeful attitude.

You are a very optimistic and upbeat group. You are more likely to anticipate and assume the best from situations andfrom the people around you. Optimism has been shown to enhance creativity, resilience, goal orientation, and successlikelihood. As long as your optimism is balanced out with common sense and forethought (before taking a risk, forexample), you are on the right track.

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Resilience/Hardiness

Degree to which a person shows determination and mental toughness in the face of hardship; ability to bounce backfrom difficulties.

Your group is incredibly resilient. This doesn't mean that dealing with hardship is easy for you, but you do have themental hardiness and self-belief needed to get through and bounce back. When life gets tough, this group simply getstougher

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Deliberation

Tendency to plan ahead, to be prudent, and to carefully consider options before taking actions.

This team is more systematic than free-flowing, preferring to deliberate and plan ahead before tackling tasks or makingdecisions. While you need to make sure to do this on a consistent basis, it is rare for you to jump into a new situationor project without having at least a basic strategy. When you do take the time to reflect, you are better able to handlecomplex projects and are more likely to make smarter decisions and take calculated risks.

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Rumination

Tendency to over-think issues.

This group seldom ruminates about negative situations, at least not for too long. You will give a problem the attentionthat it deserves, but are generally able to stop yourselves from over-thinking it. This makes it easier for you to takerisks or make decisions without too much foreboding, and allows you to go about your work day despite the presenceof difficulties. When absolutely necessary, your team is able to separate yourselves from an issue that bothers you, orat least temporarily prevent it from distracting you.

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Question 25:

In your opinion, does this person need to improve his/her approach to conflict? If so, what would you recommend?(Enter your comments in the box below. If you do not wish to add any comments, you can skip this question).

Self:

My conflict-resolution skills are the competencies I would like to improve the most. I recognize that I do notdeal with conflict well.

Manager:

No comments receivedNo comments received

Peer:

It is my impression that this person tends to avoid most conflict situations. It would be my recommendation thatshe obtain some training on how to be more assertive and how to resolve conflict better.I think she should be less afraid to confront people.No comments receivedI would like to see more initiative in conflict situations, rather than waiting for a situation to boil over.No comments receivedNo comments received



Question 26:

In what ways can this person better demonstrate emotional intelligence? (Enter your comments in the box below. Ifyou do not wish to add any comments, you can skip this question).

Self:

I possess empathy and insight, but I do not express my feelings very often, or to many people. I would like tobe more at ease with emotional expression.

Manager:

No comments receivedI think she should be more comfortable saying what she feels, within reason.

Peer:

I would suggest that she strive to be more team-oriented, and display a great initiative to help.By showing more poise in stressful situations.No comments receivedI think emotional control and poise are the area where this person would benefit from the most help.No comments receivedNo comments received



Question 27:

In which other areas, if any, do you feel this person can improve? (Enter your comments in the box below. If you donot wish to add any comments, you can skip this question).

Self:

There are certain areas I would like to obtain guidance on with a coach: Assertiveness, self-confidence, self-esteem.

Manager:

No comments receivedSelf-confidence, emotional control

Peer:

Other than the suggestion above, I would recommend coaching in emotional intelligence to improve her existingskills.Improvement: Assertiveness, conflict, stress managementNo comments receivedNo comments receivedNo comments receivedNo comments received



Advice and Tips

[Tips shown here] [Link to full advice provided here]

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Additional Materials

To enhance your team's emotional intelligence, feel free to review the materials suggested below.

Books:

Title: Title: Don't Sweat the Small Stuff...and it's all small stuff: Simple Ways to Keep the Little Things From Taking OverYour Life.

Author: Richard Carlson, Ph.D.

Publication year: 1997

Publisher: Hyperion: New York (NY)

URL: https://www.amazon.com/Sweat-Small-Stuff---small-Series/dp/0786881852/ref=sr_sp-atf_image_1_1?ie=UTF8&qid=1368547460&sr=8-1

Title: The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership.

Author: David R. Caruso & Peter Salovey


Publisher: Jossey-Bass: San Francisco (CA)

URL: : https://www.amazon.com/Emotionally-Intelligent-Manager-Emotional-Leadership/dp/0787970719/ref=sr_spatf_title_1_1?s=books&ie=UTF8&qid=1368547514&sr=1-1

Title: Emotional Intelligence: Why it can matter more than IQ

Author: Daniel Goleman


Publisher: Bantam: New York (NY)

URL: https://www.amazon.com/Emotional-Intelligence-10th-Anniversary-Matter/dp/055380491X/ref=sr_sp-atf_title_1_1?s=books&ie=UTF8&qid=1368547577&sr=1-1

Title: Working with Emotional Intelligence

Author: Daniel Goleman


Publisher: Bantom: New York (NY)

URL: https://www.amazon.com/Working-Emotional-Intelligence-Daniel-Goleman/dp/0553378589/ref=sr_sp-atf_title_1_1?%20s=books&ie=UTF8&qid=1368547603&sr=1-1

Title: Emotional Intelligence In Action: Training and Coaching Activities for Leaders, Managers, and Teams

Author: Marcia Hughes & James Bradford Terrell


Publisher: San Francisco (CA)

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URL: https://www.amazon.com/Emotional-Intelligence-Action-Training-Activities/dp/1118128044/ref=sr_sp-atf_title_1_1?s=books&ie=UTF8&qid=1368547627&sr=1-1

Title: The Emotional Intelligence Activity Book: 50 Activities for Promoting EQ at Work

Author: Adele B. Lynn


Publisher: AMACOM: New York (NY)

URL: https://www.amazon.com/Emotional-Intelligence-Activity-Book-Activities/dp/0814471234/ref=sr_sp-btf_title_1_6?s=books&ie=UTF8&qid=1368547627&sr=1-6

Title: Quick Emotional Intelligence Activities for Busy Managers: 50 Team Exercises That Get Results in Just 15 Minutes

Author: Adele B. Lynn


Publisher: AMACOM: New York (NY)

URL: https://www.amazon.com/Quick-Emotional-Intelligence-Activities-Managers/dp/0814408958/ref=sr_sp-atf_title_1_1?s=books&ie=UTF8&qid=1368547780&sr=1-1

Title: Character Strengths and Virtues

Author: Christopher Peterson & Martin Seligman


Publisher: Oxford University Press, Inc.: New York (NY)

URL: https://www.amazon.com/Character-Strengths-Virtues-Handbook-Classification/dp/0195167015

Title: Lifescripts: What to say to get what you want in life's toughest situations (Revised Ed.)

Author: Stephen M. Pollan & Mark Levine


Publisher: John Wiley & Sons, Inc.: Hoboken (NJ)

URL: https://www.amazon.com/Lifescripts-What-Lifes-Toughest-Situations/dp/0471643769/ref=sr_sp-btf_title_1_1?s=books&ie=UTF8&qid=1368547824&sr=1-1-fkmr1

Title: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationship

Author: Jeanne Segal


Publisher: McGraw-Hill: (USA)

URL: https://www.amazon.com/Language-Emotional-Intelligence-Essential-Relationships/dp/0071544550/ref=sr_spatf_title_1_1?s=books&ie=UTF8&qid=1368547860&sr=1-1

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