Intelligence and social media
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Transcript of Intelligence and social media
Intelligence and Social MediaLt Col Jason M. Brown, USAF
Disclaimer
This briefing will discuss how the Intelligence Community uses social media for collaboration
These views are my own and may not represent those of the USAF, DoD, the Intelligence Community (IC), or my chain of command
This briefing is UNCLASSIFIED
The Flat, Networked, New World
“We are living in the middle of a remarkable increase in our ability to share, to cooperate with one another, and to take collective action, all outside the framework of traditional institutions and organizations.”
- Clay Shirky, Here Comes Everybody
Background
The direct connection between stateside analysts and forward-deployed troops has made significant contributions to battlefield successes in the last several years
Social media has played a big role in removing obstacles for analysts to share ideas and collaborate directly with others outside their organization
Warfighting is no longer a matter of geography…it’s a mentality.
“Military Taps Social Networking Skills”- NYT 7 June 2010
Socially-Networked Warfighters
Intelligence analysts and consumers are developing meaningful relationships using social media and other IT
Enables analysts to become problem-centric rather than source-centric
The “network” has become as valuable, if not more, than the sources
"This flag was flown over Khan Neshin Castle, Rig District, Helmand Province, Afghanistan on 5 May 2010 in honor of the DGS-2 crew by the Marines of 4th Light Armored Reconnaissance Battalion."
Young Marines thanking young Airmen, whom they’ve never met (but are all Facebook friends by now)
IC Social Media Programs
A-Space (Analytic Space) “Facebook for Spies” - CNN Virtual work environment that
allows IC analysts to connect and collaborate
eChirp Microblogging platform similar
to Twitter Situational awareness, alerts
to breaking events, and time dominant collaboration
Intellipedia Wiki used by the Intelligence,
Defense, Homeland Security, Law Enforcement, and Diplomatic Communities
eChirp
A-Space
Intelligence Transformation
From To
Finished Intelligence Living Intelligence
Coordinating Collaborating
Need to Know Need to Share
Requirements-focus Mission-focus
Production Problem-Solving
Single-sourced Crowd-sourced
Social Media and associated IT are critical enablers to the IC transformation
Challenges
Analyst, operator, and consumer communities of interest are still primarily using social media 1.0 (IRC) to interact Multiple networks with different
classification levels are roadblocks
Many analysts using SM regard themselves as isolated adventurers in hostile terrain SM use challenges linear
processes and established business practices
Organizational “branding” is still pervasive
mIRC – First Gen Social Media
Social Networking and Disaster Relief
Conversation with my all-source analysts after receiving word we would execute the first RQ-4 Global Hawk mission over Haiti… Me: “You all need to reach out directly to the folks who will
need support from this first Global Hawk mission.” SrA Cherry: “We’ve already done that, Sir. We have over
700 ad hoc imagery requests lined up.” (50 is normal for a mission)
Me: “Where did you find 700 ad hocs????” SrA Cherry: “Well, Sir, we chatted with some folks at AMC,
the MEU, the Embassy, State Dept, the Navy, the airborne unit who’s heading there, the Coast Guard, AFSOC, my dad who works at USAID…oh and all the analysts here, of course.”
All Partners Access Network
DoD Web 2.0 tool that integrates interagency, NGO & partner nation HA/DR efforts
Began as Asia- Pacific Access Network; SOUTHCOM adopted for Haiti
Supports HA/DR efforts and exercises world-wide
APAN: Situation Updates
APAN: Imagery Haiti HA/DR showed
unprecedented amount of declassified imagery including first unclass UAV video
APAN: Collaboration
Sacre Coeur hospital, fully staffed and waiting for patients, posted it had additional capacity. JTF Haiti immediately sent 250 patients and medivac flights
Allowed NGOs to coordinate movement of supplies and personnel into Haiti
Informed U.S. forces of food/water needs at relief camps and surrounding areas
Guided search and rescue efforts to Caribbean Market based on SMS messages from trapped citizens to users who posted request for help
Crisis Mapping
Uses crowdsourcing of social activism/citizen journalism and geospatial information to develop interactive maps
A citizen-derived “common operational picture”
Ushahidi mapping platform used in Haiti, Australia, Japan HA/DR and Egypt, Libya protests
Crowdmaps
The downside – denial of service, unreliable sources & infiltrators
The upside – great resource for IC to contribute & receive HA/DR intel
Lessons from Disaster Relief 2.0
Recent crises have demonstrated how mobile technology and social media enable private citizens and organizations to effectively collect, analyze, and fuse open-source intelligence
“Every Soldier a Sensor” to “Every Citizen a Sensor”
Data that is unreliable, especially in life-and-death situations, is often worse than no data at all
How will intelligence organizations learn from and/or integrate into this new reality?
It Takes a Network: The New Frontline of Modern Warfare
“As we learned to build an effective network, we also learned that leading that network -- a diverse collection of organizations, personalities, and cultures -- is a daunting challenge in itself. That struggle remains a vital, untold chapter of the history of a global conflict that is still under way. “
- General Stanley McChrystal(Foreign Policy March/April 2011)
The Challenge: Leading the Network
Sources
NYT article - http://goo.gl/wxiMO APAN - http://community.apan.org www.Ushahidi.com, http://libyacrisismap.net Facebook for Spies - http://goo.gl/jHJuk McChrystal FP article - http://goo.gl/5Nsyk C4ISR Journal - http://goo.gl/T9gyv Air and Space Power Journal - http://goo.gl/4Kg4z Intelink – www.intelink.gov
20UNCLASSIFIED
UNCLASSIFIED
Intelligence and Social Media
Lt Col Jason M. Brown, USAF
703-695-4246
Twitter: @collabsource