.

Integration of Safety, Health and

Environment into all Aspects of

the AZC Business

Anne Contala, M.H.Sc., CIH, ROH

Senior Consultant, OHSAstraZeneca Canada Inc.Mississauga, Ontario

anne.contala@astrazeneca.com

Presenter

120 Operations staff

600 Head office staff

650 Field force staff

Background

Operations

• Very strong focus on compliance in pharma industry

• “GMP” (good manufacturing practices) essential in ensuring:• S (strength)• I (identity)• S (safety)• P (purity)• Q (quality) for all drug products being

produced

.

SHE

• SHE considerations integrated into all Operations processes

• SHE precautions statements in all SOPs

• Customized SHE training curricula set for all Ops employees (core job-specific and “special” training)

• Proactive SHE review as part of Change Control

• SHE risk assessment for all new projects, processes

• SHE on agenda of all Operations Review Meetings

Operations Training Curricula

HRIS Integration

.

Manager and Employee Views

Enrollment

Non-Operations

• ? of Relevance of SHE in Sales/Marketing activities

• SHE advice often sought at “11th hour”

• But accidents also experienced within S/M :• #1 motor vehicle accidents• Slips/falls• Accidents related to off-site team-building activities

Impetus for Change

• October 2005 Global CR/SHE Integrated Audit

• Profiled integration of SHE throughout Operations

• Profiled SHE training courses and curriculum development

• Auditors rated training curriculum development, “best in class”

• Direction to expand SHE focus throughout non-Operations with same level of rigour

AstraZeneca Global SHE Policy• “AstraZeneca to be amongst the industry leaders in SHE”…• Audit finding: SHE is a line management responsibility that requires

greater people manager engagement (particularly outside Operations)

AstraZeneca Canada• Provision of a safe work environment directly aligned with AZC

“mission and values”• People managers expected to demonstrate “leadership” in all

business aspects including those related to SHE• Code of Conduct compliance, including SHE aspects for all

employees

Due diligence• Specific responsibilities apply to people managers for ensuring a

safe workplace for their employees regardless of where they work

Other Drivers

• Designed to assist people managers and all employees to better understand and execute their SHE responsibilities

• Clear articulation of required actions

SHE4U2 Campaign

• Campaign vetted and supported by:• SHE/Wellness Steering Committee

• Executive Team

• Phased Approach• Head Office

• Field Force & Montreal Sales Office

Roll-out

The Key To Helping Unlock

A Better Understanding of

[Your] SHE Responsibilities

SHE4U2SHE4U2

Our success depends on

you…as SHE is truly 4U2!

• SHE Accountability Outlines• People Managers

• Non-Supervisory Employees

• SHE Training Curriculum• 3 core courses for HO staff

• SHE 101

• Risk assessment level 1

• Office ergonomics

• + Health and Safety for Office Managers

(for all people managers)

• Setting of SHE Targets by SLT Directors

Key Components

• Rollout information kit– Including voicemail and e-mail message from President

• Key messages document

• Q&A document

• Promotional key chain

• Suggested SHE targets for SLT members

• Training Curricula

Support Materials

SHE-6 D

river

Saf

ety

Trai

ning

SHE-8 F

ire E

vacu

atio

n Pro

cedure

SHE-28

Risk

Asses

smen

t Lev

el 1

SHE-29

SHE 101

:Intro

ductio

n to S

HE

SHE-30

SHE Orie

ntatio

n

SHE-31

SHE Res

ponsibilit

ies

for M

anag

ers

&

Supervi

sors

SHE-43

Execu

tive

Overv

iew -

Ontario

Occ

upatio

nal

Health

& S

afet

y Act

SHE-48

Accid

ent I

nvest

igat

ion

SHE-70

Office

Erg

onomic

s

SHE-73

SHE Ove

rvie

w for D

irect

ors

Non-Operations OP3505 OP3507 OP3524 OP3525 OP3526 OP3527 OP3540 OP3543

Executive Team X X X XHead Office Based

Office Based Directors X* X X XOffice Based Sr. Managers / Managers / Supervisors (People Managers) X X X X*** X X****Office Based Sr. Managers / Managers / Supervisors (Non-People Managers) X X X X X****Office Based Employees X X X X X****

Field Force Based

Field Force Based Employees X X***

Notes:

*those leasing a company vehicle

**e-learning course

***modified version of SHE Orientation

****e-learning course by subscription; requires password to be obtained from SHE

Non-Operations Curriculum

• Review campaign materials

• Complete “Health and Safety for Office Managers” e-learning course by end Q2 – (1-1.5 hour time commitment)

• Ensure SHE training requirements integrated within employees’ Individual Development Plans (End Q1)

• Encourage and monitor staff participation in SHE training as per curriculum requirements (training to be complete by end Q4); set targets by end February

Actions for HO People Managers

Screen Shots from Courses

for

Head Office Staff

.

.

Challenges of Field Force Launch

SHE4U2 “bundled” package for FF:

1. Driver Safety– New vehicle policy– Web-based e-learning modules

2. Health Risk Appraisal

3. Environmental principles

4. E-learning course, H & S for FF Managers

.

Mixed Success to Date

• Uptake of core and manager SHE training within Non-Operations dependent on engagement of line manager/director

• Driver Safety Training: excellent uptake by Sales, >85% complete

• Increase in proactive calls for risk assessments/advice

• Several requests for “dedicated” SHE training sessions

• Upcoming “Integrated SHE/Security Audit” of Commercial side of business in September 2008 may help to garner additional interest and uptake in SHE training over balance of year

Thank You!