Integrating Web Frontend and Publishing Back...

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Image Source: http://www.everystockphoto.com/photo.php?imageId=457781&searchId=75d0e151d51da802b3799d4dc5140c11&npos=18 by „eye of einstein“; License terms: CC BY 2.5 Integrating Web Frontend and Publishing Back office Publishers’ Forum 2012 23./24. April 2012, Berlin Christian Kohl, Director Information & Publishing Technology, De Gruyter Gregor Wolf, Chief Technology Officer, Klopotek

Transcript of Integrating Web Frontend and Publishing Back...

Page 1: Integrating Web Frontend and Publishing Back officepublishersforum.de/wp-content/uploads/2012/04/Kohl-Wolf_meta-co… · 60% of Klopotek software and services is international 14.000

Image Source: http://www.everystockphoto.com/photo.php?imageId=457781&searchId=75d0e151d51da802b3799d4dc5140c11&npos=18 by „eye of einstein“; License terms: CC BY 2.5

Integrating Web Frontend and

Publishing Back office

Publishers’ Forum 2012

23./24. April 2012, Berlin

Christian Kohl, Director Information & Publishing Technology, De Gruyter

Gregor Wolf, Chief Technology Officer, Klopotek

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Integrating the deGruyter.com catalog with the back office

software

(First of two presentations, Today)

Christian Kohl, Director Information & Publishing Technology, De Gruyter

Gregor Wolf, Chief Technology Officer, Klopotek

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Integrating deGruyter.com e-commerce with the back office

software

(Second of two presentations, Tomorrow)

Christian Kohl, Director Information & Publishing Technology, De Gruyter

Gregor Wolf, Chief Technology Officer, Klopotek

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Before we start

move to the front rows, please!

4 Source: http://www.freedigitalphotos.net/images/view_photog.php?photogid=1499

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Before we start

Apologies for German hardcopies in the English presentation!

(deGruyter is German and runs Klopotek in German)

5 Source : http://www.freedigitalphotos.net/images/view_photog.php?photogid=2365

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De Gruyter Summary

Source: http://www.flickr.com/photos/44254071@N00/138345484/ by baronsquirrel (http://www.flickr.com/photos/baronsquirrel/); license: CC BY 2.0

Innovative, agile responses to the challenges of tomorrow

De Gruyter -

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De Gruyter Quick Intro

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We are the leading supplier of international standardized software

and consulting services for publishers of digital products, books

and journals.

For 350 publishers and information providers specializing

in all areas Klopotek is the first choice.

Klopotek. The partner publishers rely on.

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in 140 locations in Europe, North America, and Asia

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Klopotek. The partner publishers rely on.

350+ publishing customers using Klopotek software

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10 of the top 20 publishers worldwide rely on the

Klopotek solution

60% of Klopotek software and services is international

14.000 publishing staff worldwide use the Klopotek solution

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The world is increasingly using online search

Mobile access accelerates

Discovery relies on indexing and linking

Indexing and linking relies on metadata

With hundreds of thousands of books being published each year,

how will yours be found?

Why metadata? There’s no alternative to Discoverability.

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Metadata make your content visible

Metadata tie your authors, content, products and your customers

together. If you don’t do it, online search, e-shops, and social sites

will do it. They already do.

Challenges of product metadata in the digital age

Edition linking (Versions of a product in differing formats)

Sets of e- and print

Bundles of subscriptions and one.offs

Discoverability is Metadata

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If you don‘t do it, they do it.

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Metadata structures, formats, standards evolve everywhere – a real

challenge for publishers to follow

Ineffective meta data integration / replication causes

high cost of data manipulation

gradient duplication errors and mismatches

Ingram, VLB, Publishers’ catalog exports… most sources require

significant clean-up … and still do not match

All causing non discovery

Integration is key

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“Obscurity is a far greater threat to authors and creative artists than

piracy.”

Tim O’Reilly, 2002

“In a digital world, if your content cannot be found, it has no value.

Metadata is the key to success”

Mark Majurey, Digital Strategies Director, Taylor & Fancis Group, 2010

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De Gruyter Online PROJECT WHERE WE COME FROM

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The Challenge: 2010 situation

Source: http://www.flickr.com/photos/adc/411821495/ by alexdecarvalho (http://www.flickr.com/photos/adc/) ;

license: CC by 2.0

The Challenge (2010)

3 content platforms

1 marketing website

2 ½ e-commerce websites

4 customer databases

7 different content/assets „pipelines“

26 Sales models, most of those new or

re-defined, or re-modeled

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De Gruyter Online PROJECT GOALs

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Project Goals:_Systems Integration and Consolidation Increase Flexibility

Reduce Cost

Increase Automation

Source: http://www.vizeer.com/search/pearl+river+bridge+architecture; retrieved: 27.12.2010; credits and copyright: NL Architects,

http://www.nlarchitects.nl/

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The Challenge: Starting Point

Source: http://www.flickr.com/photos/42742849@N00/3150620989/ by „Pawns“ (http://www.flickr.com/photos/42742849@N00/),

license: CC by 2.0

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Mid-/Long-term opportunities: The Future

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Photographer: „eye of einstein“, http://www.everystockphoto.com/photographer.php?photographer_id=13630; License terms:

http://creativecommons.org/licenses/by/2.5/

Fully automatic real-time integration

of all systems

ERP

CRM

Storage

Production

Content Capturing

Dissemination

BI Logistics

Analytics

AdServer

Manuscript Submission

Online

Mobile

Aggregators

Trade Partners

Production Tacking

CMS

Fulfilment

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26 print/digital/bundled business models / product types

Synchronization between back office and web catalog

Visualization of complex product structures in the web catalog

In a catalog, everything looks fairly easy, but

everything can also be ordered online, so product and

ordering models must 100% match

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Challenges of the catalog

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Synchronising classification

and navigation

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Print

Set

eBook

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Print, Set, eBook

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Print

Set

eBook

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How does the website know?

Print

Set

eBook

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Print in a Set not in stock -> System pre-delivers eBook

Print in a Set is POD -> System triggers POD

Print or eBook in a Set is EoD -> System triggers manufacturing

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The PoD and EoD Challenge

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Automated POD and EoD resolution

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Print

Set

eBook

From One-Offs, now to Subscriptions

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Print

P/O

Online

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Full data load asap

Focus on products with most revenue

Don‘t waste time solving the last 5% …

Accept that data is faulty/inconsistent

Chose redundancy over dependency

Edit data in one source place only – no compromise

Never replicate functionality between systems

Define the business models first, derive system models

Specify model matching between integrated systems

Summary

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Thank You

Christian Kohl, [email protected]

Gregor Wolf, [email protected]

Focus on the Customer