Integrating Content Strategy into Your User Experience (UX) Design Process
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Transcript of Integrating Content Strategy into Your User Experience (UX) Design Process
a presentation by
October 2, 2014
Kate Eyler-Werve
Integrating Content Strategy and UX
About Mightybytes
We solve problems by:
• UX research and strategy
• Responsive web design and development
• Content strategy
• Digital marketing and SEO
• Motion graphics
• Product development
• Drupal, Wordpress, Expression Engine
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Who We Work WithMightybytes has over a decade of experience helping both for-profit and nonprofit organizations meet their goals.
Is your content strategy Princess Peach?
People Process
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How to do “Content First” web design
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Phase
The People
• Project Manager • Developer
• Content Strategist • UX Designer
The Process
Sketch
Audience Goals MetricsBusiness Goals
The Project Phase: Concepting
Documentation and Deliverables
Annotated Wireframes
Site Maps
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Example 1: Building a new site
SmartPowerIllinois.org
SmartPowerIllinois.org: Wireframes
Learn about the smart grid
Rank high in SEO
Page 1, Google Search
SmartPowerIllinois.org: Wireframes
Process: Joint wireframe sketch session
Deliverable: Annotated Wireframes
SmartPowerIllinois.org: Site Map
When do I get the smart meter?
Rank high in SEO
Page 1, Google Search
SmartPowerIllinois.org: Site Map
Process: Joint site mapping
Deliverable: Landing page
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Example 2: Iterating an existing site
Mightybytes.com: Homepage Design
Can Mightybytes solve my problem?
Showcase our expertise without a slider
Clicks throughs
Plan A: The Grid
Approach: Grid Result: 6% click through rate
Plan B: Single Call to Action
Approach: Single CTA
Result: 21% click through rate
Mightybytes.com: Reduce Pages
Can Mightybytes solve my problem?
Minimize number of website pages
Eliminate low click pages
404 Page Not Found
Plan A: Remove “Services” Page
Approach: Cut page w/ 2% views
Result: Moz rank crash
Plan B: Add “Capabilities” Section
Approach: Add capabilities
Result: Moz rank recovery
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The Thrilling Conclusion!
People Process
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It’s dangerous to go alone. Take this!
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Phase
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Presentation by Kate Eyler-Werve