Integrated Telehealth Solution - Dhanush Kenya -Connected Kenya

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    Integrated TelehealthSolution

    Presentation to Customer Care

    April 2012

    Rama Kumble

    Caroline Parker

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    About Us

    o Largest provider of technology solutions and software in New

    Zealand primary healthcare and second largest in Australia

    o 85% of New Zealand General Practices use Medtechs practice

    management and electronic medical record solutions

    o Products widely used in several countries including Ireland,

    India, Singapore, Brunei, Unites States and the Pacific Islands

    o Products developed by working with healthcare professionals

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    Practice

    Patient

    Telehealth

    Doctor

    Clinical Notes

    Accounts

    Immunisation

    Drawing

    Screening

    Prescribing

    Advance Forms

    Third Party Apps

    Health Assessment

    Multi-location

    Online appointments

    Repeat prescriptions

    View lab results

    Secure

    communication with

    doctor

    Goal tracking

    Recalls

    Health assessment

    SMS reminder

    Demographics

    Screening Filters

    Medication Filter

    Disease Filter

    Immunisation Filter

    APCC Integration Data Export

    CPI Reporting

    Cross Tabulation

    Advance Filtering

    Recalls, alerts

    GP/Specialist

    Accurate diagnosis

    Record

    consultation Medical Data

    capture

    Portable

    MT 32

    Medtech Product Suite

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    About Customer

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    VitelMedRemote/Patient End

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    Simple User Interface

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    Call History

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    Patient Information Links

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    Rich list of Devices

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    VitelMed Ambulance Solution

    Robust

    All in one box

    No extra cabling needed

    Storage for medical

    peripheralsSense

    ReachCare

    Network connection

    UMTS/3G/GPRS/WLAN

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    Medical Devices

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    Nationwide Healthcare Delivery

    12

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    VitelMed

    Network Data Server

    Voice/Video

    Medical Data

    Services

    Ambulances

    Primary Health Center

    Community Health Center

    Hospital

    RelativesIP

    Network

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    14State Health Statistics

    Biomarker Database

    Emergency care

    Connected Care Telehealth Solutions

    Immunizations and Govt. Health Programs

    Health registry, Epidemiology and Surveillance

    Providing analytical tools CAT, MDA

    Creating Health Information Exchange

    Connect PHCs and Hospitals

    EMR Implementation, MTE, ManageMyHealth

    Paper records to Digital Records-Digitization

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    Patient & GP Patient & Allied Health

    Patient & Specialist Patient & Pharmacy

    Patient &Hospital

    Patient & After Hours

    and/or A&E

    Patient & Emergency Services

    ManageMyHealth Vision

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    Healthcare Delivery Model

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    Population Health

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    ManageMyHealthModules

    Clinical and Patient Portal SEHR - After Hours and ED Emergency and Ambulance

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    Clinical and Patient Portal

    Clinical and Patient Access

    o Online Appointments

    o Lab Results

    o Recalls

    o Secure Mail

    o

    Repeat Prescriptions

    o Health SummaryClinical and Patient Portal

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    SEHR - After Hours and ED Portal

    Health Provider Access

    Clinical, Nurse, and Reception roles

    o Access to Patient Health Summary

    o Conditions or Problems List

    o Allergies

    o Medications prescribed

    o Immunizations

    o

    Lab ResultsSEHR - After Hours and ED

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    National Emergency Portal

    o Ambulance Call Centre Access only

    o Access to Patient Vitals Record

    o Conditions or Problems List

    o Allergies

    o Medications

    o Patients Doctors

    o Next of Kin and/or Emergency Contact

    Emergency and Ambulance

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    National Emergency Access 24/7

    A look at the Patient Journey:

    o Patient is found unconscious

    o Ambulance is called

    o If you are a MedicAlert member, Paramedic is able to contact

    Call Centre with MedicAlert number on the patients bracelet

    o Call Centre is able to Access Patient Vitals and pass the right

    information to the Paramedic at Point of Care.

    di l l i ibl

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    Patient Checks

    Blood Pressure

    (or other medical

    devices) at Home

    or work

    Results transferred electronically or

    manually to Home PC and into Patient

    Personal Health Record (PHR) onManageMyHealth

    Clinician views patient record in

    Medtech32 or externally by

    secure web access

    Medical Results visible to

    Clinician

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    Emergency Access

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    Emergency Access

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    Benefits Practices

    ManageMyHealth is a secure online health solution that extends the

    capabilities of your practice management system to take advantage of

    the internet

    Enhance efficiency and productivity by having integrated care

    environment Reduce the cost of administration (Appointment booking, Lab Result

    Notification, Repeat Prescriptions, Recalls)

    Reduce the cost of communications (Recalls, Secure Email, SMS)

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    Benefits Clinicians

    Enhance efficiency and productivity of clinicians by having access to

    the right information at point of care

    Encourage Patient Self Service where possible to better utilise scarce

    health workforce

    Enable the safe and secure sharing of patient medical information withother care providers

    After Hours, ED, Community Health Workers

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    Benefits Patients

    Enhance Patient Journey and access to services

    Enhances patient experience and continuity of care

    Enhance patient safety by ensuring all clinicians have access to access to

    the right patient information at point of care

    Offer convenience online appointment booking, lab result notification

    and order repeat prescriptions

    Encourage participation in Health promotion activities

    Improve quality of health information available to patients

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    Technical Features

    o Patient Centric platform

    o Integrated with Medtech32 and Medtech Evolution PMS and

    Interoperable with any other PMS

    o Service Oriented Architecture (SOA)

    o Supports Web Services

    o Based on latest Microsoft .NET Technologies and Web 2.0 internet

    technologies

    o RSS Feeds, Forums, Blogs

    o Secure Site Uses VeriSign Extended Validation (EV) SSL Certificates

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    Privacy Considerations

    o Hosted in your Data Centre

    o Complies with Australian Privacy Laws

    o All data in Data Centre is encrypted for additional security

    o Detailed Audit Trail Audit Trail of Record Views

    o All personal and health data is browsed over a secure internet

    connection (e.g. https://)

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    Telehealth Solution Benefits

    Cost - $

    Independency

    Reduced Care and Medical Cost

    Improved Care Quality

    Aging at home

    100%

    0% 1 10 100 1000 10000

    ICU

    Healthy,

    Independent Living

    Assisted Living

    Community

    Hospital

    Specialty

    ClinicSkilled

    Nursing Facility

    Chronic

    Disease Management Doctors

    Practice

    Acute Care

    Elderly Care

    TeleHealth/Home Care

    i l d li i

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    VitelMed Applications

    Health Check up camps can now be conducted using VitelMed

    Rural primary health

    Reduces the cost of post operative care for the patient and is

    convenient for the doctor Insurance company health check ups made easy

    Workplace/Home health assessment

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    Integrated Solution

    o ManageMyHealth is the Patient Centric portal to manage

    Patient in a collaborative care

    o MT32 is the PMS for the Clinics and is tightly integrated withMMH

    o VitelMed provide the Telehealth capability

    o Clinical Audit Tool provides the clinical analytics