Integrated Telehealth Solution - Dhanush Kenya -Connected Kenya
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Transcript of Integrated Telehealth Solution - Dhanush Kenya -Connected Kenya
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Integrated TelehealthSolution
Presentation to Customer Care
April 2012
Rama Kumble
Caroline Parker
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About Us
o Largest provider of technology solutions and software in New
Zealand primary healthcare and second largest in Australia
o 85% of New Zealand General Practices use Medtechs practice
management and electronic medical record solutions
o Products widely used in several countries including Ireland,
India, Singapore, Brunei, Unites States and the Pacific Islands
o Products developed by working with healthcare professionals
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Practice
Patient
Telehealth
Doctor
Clinical Notes
Accounts
Immunisation
Drawing
Screening
Prescribing
Advance Forms
Third Party Apps
Health Assessment
Multi-location
Online appointments
Repeat prescriptions
View lab results
Secure
communication with
doctor
Goal tracking
Recalls
Health assessment
SMS reminder
Demographics
Screening Filters
Medication Filter
Disease Filter
Immunisation Filter
APCC Integration Data Export
CPI Reporting
Cross Tabulation
Advance Filtering
Recalls, alerts
GP/Specialist
Accurate diagnosis
Record
consultation Medical Data
capture
Portable
MT 32
Medtech Product Suite
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About Customer
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VitelMedRemote/Patient End
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Simple User Interface
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Call History
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Patient Information Links
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Rich list of Devices
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VitelMed Ambulance Solution
Robust
All in one box
No extra cabling needed
Storage for medical
peripheralsSense
ReachCare
Network connection
UMTS/3G/GPRS/WLAN
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Medical Devices
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Nationwide Healthcare Delivery
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VitelMed
Network Data Server
Voice/Video
Medical Data
Services
Ambulances
Primary Health Center
Community Health Center
Hospital
RelativesIP
Network
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14State Health Statistics
Biomarker Database
Emergency care
Connected Care Telehealth Solutions
Immunizations and Govt. Health Programs
Health registry, Epidemiology and Surveillance
Providing analytical tools CAT, MDA
Creating Health Information Exchange
Connect PHCs and Hospitals
EMR Implementation, MTE, ManageMyHealth
Paper records to Digital Records-Digitization
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Patient & GP Patient & Allied Health
Patient & Specialist Patient & Pharmacy
Patient &Hospital
Patient & After Hours
and/or A&E
Patient & Emergency Services
ManageMyHealth Vision
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Healthcare Delivery Model
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Population Health
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ManageMyHealthModules
Clinical and Patient Portal SEHR - After Hours and ED Emergency and Ambulance
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Clinical and Patient Portal
Clinical and Patient Access
o Online Appointments
o Lab Results
o Recalls
o Secure Mail
o
Repeat Prescriptions
o Health SummaryClinical and Patient Portal
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SEHR - After Hours and ED Portal
Health Provider Access
Clinical, Nurse, and Reception roles
o Access to Patient Health Summary
o Conditions or Problems List
o Allergies
o Medications prescribed
o Immunizations
o
Lab ResultsSEHR - After Hours and ED
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National Emergency Portal
o Ambulance Call Centre Access only
o Access to Patient Vitals Record
o Conditions or Problems List
o Allergies
o Medications
o Patients Doctors
o Next of Kin and/or Emergency Contact
Emergency and Ambulance
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National Emergency Access 24/7
A look at the Patient Journey:
o Patient is found unconscious
o Ambulance is called
o If you are a MedicAlert member, Paramedic is able to contact
Call Centre with MedicAlert number on the patients bracelet
o Call Centre is able to Access Patient Vitals and pass the right
information to the Paramedic at Point of Care.
di l l i ibl
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Patient Checks
Blood Pressure
(or other medical
devices) at Home
or work
Results transferred electronically or
manually to Home PC and into Patient
Personal Health Record (PHR) onManageMyHealth
Clinician views patient record in
Medtech32 or externally by
secure web access
Medical Results visible to
Clinician
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Emergency Access
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Emergency Access
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Benefits Practices
ManageMyHealth is a secure online health solution that extends the
capabilities of your practice management system to take advantage of
the internet
Enhance efficiency and productivity by having integrated care
environment Reduce the cost of administration (Appointment booking, Lab Result
Notification, Repeat Prescriptions, Recalls)
Reduce the cost of communications (Recalls, Secure Email, SMS)
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Benefits Clinicians
Enhance efficiency and productivity of clinicians by having access to
the right information at point of care
Encourage Patient Self Service where possible to better utilise scarce
health workforce
Enable the safe and secure sharing of patient medical information withother care providers
After Hours, ED, Community Health Workers
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Benefits Patients
Enhance Patient Journey and access to services
Enhances patient experience and continuity of care
Enhance patient safety by ensuring all clinicians have access to access to
the right patient information at point of care
Offer convenience online appointment booking, lab result notification
and order repeat prescriptions
Encourage participation in Health promotion activities
Improve quality of health information available to patients
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Technical Features
o Patient Centric platform
o Integrated with Medtech32 and Medtech Evolution PMS and
Interoperable with any other PMS
o Service Oriented Architecture (SOA)
o Supports Web Services
o Based on latest Microsoft .NET Technologies and Web 2.0 internet
technologies
o RSS Feeds, Forums, Blogs
o Secure Site Uses VeriSign Extended Validation (EV) SSL Certificates
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Privacy Considerations
o Hosted in your Data Centre
o Complies with Australian Privacy Laws
o All data in Data Centre is encrypted for additional security
o Detailed Audit Trail Audit Trail of Record Views
o All personal and health data is browsed over a secure internet
connection (e.g. https://)
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Telehealth Solution Benefits
Cost - $
Independency
Reduced Care and Medical Cost
Improved Care Quality
Aging at home
100%
0% 1 10 100 1000 10000
ICU
Healthy,
Independent Living
Assisted Living
Community
Hospital
Specialty
ClinicSkilled
Nursing Facility
Chronic
Disease Management Doctors
Practice
Acute Care
Elderly Care
TeleHealth/Home Care
i l d li i
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VitelMed Applications
Health Check up camps can now be conducted using VitelMed
Rural primary health
Reduces the cost of post operative care for the patient and is
convenient for the doctor Insurance company health check ups made easy
Workplace/Home health assessment
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Integrated Solution
o ManageMyHealth is the Patient Centric portal to manage
Patient in a collaborative care
o MT32 is the PMS for the Clinics and is tightly integrated withMMH
o VitelMed provide the Telehealth capability
o Clinical Audit Tool provides the clinical analytics