INTEGRATED SYSTEMSOEM Partner Manual

An integrated system brings together customized components

(operating system, applications) to one system for a defined

functionality. The integration can be in the form of fabric

infrastructures, software or virtual appliances, vertically integrated

solutions and cloud foundations.

An integrated system runs on general-purpose/industry-standard

hardware.

35%of total server shipment value will be integrated systems by 2015*

Integrated Systems

* Gartner: “Analyzing Fabric-Based Infrastructures and the User Experience,” Donna Scott, George Weiss, 2012

Integrated Systems

For over 20 years, Integrated Systems solutions from SUSE have

helped OEM partners bring efficient, scalable and highly customized

solutions to the market faster.

With long-standing partnerships and customers in various industry

segments (security, Big Data, database, middleware, HPC, retail, BI,

manufacturing, etc.) Integrated Systems is a strategic pillar of the

SUSE strategy.

Your Benefits

Integrated Systems

Benefits

Right system for faster time-to-market with the right workload technology innovation

Competitive advantageSmarter computing with a flexible and integrated operating system

Simplified user experience through customization

Integrated Systems

The Right System for the Right WorkloadThe world of IT is changing with tremendous speed. Trends like cloud

computing, the processing of large volumes of unstructured data (Big Data)

as well as the central provisioning of desktop environments (virtual desktop

infrastructure) are increasing the demands on the new data center. New

technical innovations (like the Internet of Things) and concepts have to be

evaluated.

Integrated Systems, an emerging class of data center systems, deliver a

combination of server and applications in a pre-configured, customized and

optimized hardware and/or software stack.

Integrated Systems include:

• Highly customized solutions for specific data center challenges (data-intensive

computing, data management, data analytics, storage, security devices)

• Specific-purpose systems for vertical markets (healthcare, high performance

computing, Big Data, security, manufacturing, etc.)

Optimization

TeradataFor example, Teradata turned

to SUSE for a bullet-proof,

enterprise-quality operating

system. Today, because of our

partnership in customizing

and optimizing SUSE® Linux

Enterprise Server performance,

SUSE is the exclusive operating

system offered in Teradata

products—and used internally.

Integrated Systems

https://www.suse.com/success/stories/teradata.htmlhttps://www.suse.com/success/stories/teradata.html

Competitive advantages through customizationThe concept of a customized and pre-configured systems is not new. Customization is commonplace

in the manufacturing of everything from cars to laptops. And the advances in technology have been

hitting the global market with blazing speed, placing pressure on enterprises of all sizes to adopt

systems that meet the rising level of customer demands.

Customized products compete directly with standard products, providing a competitive edge

through specialization. Benefits include:

• High-volume flexibility • Lower costs

• Higher quality • Better performance

• Market exploitation • Differentiation

The ability to customize, test and deploy a tailored operating system for a specific use or device

can be slow, expensive and complicated. Furthermore, you customize at your own risk because the

process often results in the loss of vendor support. Fortunately, this is changing. SUSE is addressing

this issue by improving the granularity of our packages to enable buyers to take existing Linux

building blocks and apply them in different combinations based on each user’s needs. Linux’s

modular architecture is ideal for creating customized operating system versions because it can easily

be stripped down and modified.

Customization

Integrated Systems

Faster time-to-market with technology innovationAccording to Gartner*, by year-end 2015, integrated systems will account for 35 percent of total server shipment value.

Driving this trend is users’ desire for lower cost, simplicity and more assured security. Driving the trend for vendors is the

ability to have more control of the solution stack, gain greater margin in the sale, achieve faster time-to-market and offer

a complete solution stack in a controlled environment.

SUSE provides a simpler, easier-to-consume model to create integrated systems. Pre-configured, ready-to-run images

that can be customized, with just some mouse-clicks greatly reduce the complexity of installing enterprise software.

Faster Time-to-Market

Integrated Systems

Go VirtualWhen you provide a virtual application image or

appliance to your customer, you are providing a

complete, fully integrated solution that can be deployed

in minutes. This not only saves time and expense in

your application deployments, but also increases the

efficiency of management and utilization. Deployment

of virtual applications for various virtual environments

becomes easier because you are not required to develop

for multiple operating systems, and physical packaging

or shipping is not required.

Ramp onto the CloudRather than re-engineering a multi-tenant, single

instance application, you can use SUSE Studio™ and

SUSE Linux Enterprise Server to create virtual or cloud

applications within a couple of minutes. The SUSE

Studio update and configuration mechanisms are

cloud-enabled, and the same enterprise-level SUSE

Linux Enterprise Server is available in the cloud. It gives

you an on-ramp to the cloud with little or no added

investment required.

* Gartner: “Analyzing Fabric-Based Infrastructures and the User Experience,” Donna Scott, George Weiss, 2012

https://susestudio.com/https://susestudio.com/

Simplification

Integrated Systems

Provide a single, integrated platformSimplification is about removing complexity for the end user. The tight

integration of a customized operating system and the application stack provides

a consistent user experience that simplifies how people interact with content,

processes and business data. This tight integration, coupled with robust out-of-

the-box functionality, helps you to:

• Deploy faster

• Facilitate product adoption

• Decrease support demand

• Provide consistent branding

• Provide a better user experience

“Having SUSE Linux

Enterprise Server available

in support of SAP HANA

and our in-memory

computing initiative, our

customers can further

maximize the value

of implementing our

leading-edge technology

in Linux environments.”

INGO BRENCKMANNProgram Manager, Data and

Analytic Engines, SAP

https://www.suse.com/promo/sap-hana.html

Solutions from SUSE allow you to simplify application deployment,

reduce development and support costs, accelerate revenue growth

and enter new markets.

Partnering with SUSE

Integrated Systems

Our Offering

Integrated Systems

“Flexibility makes SUSE

the ideal provider

for our solution.”

AARON CONKLINProduct Manager, Rackspace

For enterprises that need to build integrated systems based on industry-

standard hardware, SUSE provides a unique combination of operating system,

award-winning tools, services and support and maintenance.

• SUSE Linux Enterprise Server for mission-critical applications

• Tools—easily create customized solution

• Advanced technologies —automated systems management, high availability

• A dedicated and experienced team of technical specialists

• Best Linux support in the world

• Training

The Foundation

Integrated Systems

“SUSE Linux Enterprise

delivered the maturity,

scalability, security and

flexibility that we needed.”

CHRIS TWOGOODVice President, Product and

Services Marketing, Teradata

SUSE Linux Enterprise ServerIntegrated Systems solutions from SUSE are based on SUSE Linux Enterprise

Server, the foundation for the most versatile, reliable and best supported

software infrastructure solutions available for delivering mission-critical IT

services efficiently and cost-effectively.

SUSE Linux Enterprise Server is right at home in today’s data centers, which

house a wide variety of systems and platforms. We have designed SUSE Linux

Enterprise Server to process all types of workloads, especially the mission-

critical ones, while also providing the highest availability in its class. It supports

productivity and reduces risk by helping your business to access critical systems,

applications, networks and data continuously and securely. Our flexible, reliable

and cost-effective operating systems meet the specific needs of integrated

systems.

The Tools

Integrated Systems

“With SUSE Studio, we

have a well controlled

set of base templates

with the tools to rapidly

customize, test and

deliver new appliances.

It’s like having jet engines

when we previously

just had propellers!”

ALLAN SWANEPOELSystems Developer, Pfortner

Award-winning technology and toolsSUSE Integrated Systems solutions provide both technical and business

capabilities to help OEMs, IHVs and ISVs to build, create, test and get to market

quickly with their software solutions. Our Integrated Systems offering provides a

suite of advanced, breakthrough technologies that enable you to:

• Build deployable images with just some clicks for physical, virtual and cloud

environments

• Manage authentication, entitlement and access control as required in order for

software vendors to distribute updates to their customers

• Provide customers a robust, web-based configuration management interface that

provides easy-to-use visibility into the configuration, health and performance of

your virtual, software or cloud applications.

• Use a central, web-based repository where you can publish and promote your

software application images or appliances for download

https://susestudio.com/

The Technology

Integrated Systems

“Tools like SUSE Manager

that allow us to reach

into other environments

are exactly what we need

in the coming years.”

AARON CONKLINProduct Manager, Rackspace

Advanced technologies—automated systems management, high availabilityBusinesses increasingly operate in mission-critical modes. The fear of failure is

the driving force behind automated systems management and the development

of high availability computing.

Our OEM offering includes the following technologies to lay the foundation for

running your mission-critical workloads:

• SUSE Manager delivers best-in-class Linux server management capabilities, including automated software management, system provisioning and monitoring. It

decreases total cost of ownership while improving compliance and service quality.

• SUSE Linux Enterprise High Availability Extension provides the most modern and complete open source solution for ensuring services availability. It is an affordable,

integrated suite of robust open source clustering technologies that enable highly

available physical and virtual Linux clusters.

https://www.suse.com/products/highavailability/https://www.suse.com/products/suse-manager/

The Support

Integrated Systems

Best Linux support in the worldWhen you purchase SUSE Linux Enterprise, the most interoperable platform

for mission-critical computing, you also tap into the world’s best Linux support

organization. You can be confident we will solve your problems better than

anyone else.

Integrated Systems solutions from SUSE provide four kinds of support:

• Support for SUSE Linux Enterprise Server and our tools for customizing and

provisioning application images. You’ll receive operational support through SUSE

Technical Services via PartnerNet Support packs or our TPS program.

• All customers have self-service access to SUSE Technical Services as well as to the

online Support Knowledgebase for SUSE Linux Enterprise Server.

• Support for developing your integrated solution. Your developer support is handled

through the SUSE developer support teams.

• Pre-sales support

Read the independent

marketing research survey

by Lighthouse Research. This

confirmed that SUSE continues

to lead both Oracle and Red

Hat in providing high-quality,

Linux-based support.

https://www.suse.com/support/survey.html

The Technical Experts

Integrated Systems

A dedicated and experienced team of technical specialistsLeverage the deep technical knowledge and broad industry experience of

SUSE IT Consulting. Our team, along with our partners, can help you design

and implement a- cost-effective, reliable and secure solution that meets your

business needs. With our help, you can reap the benefits of your SUSE Linux

Enterprise investment—faster and smarter.

• Proven consulting methodologies backed by a global services organization.

• Developer services —for pre and post sales

SUSE offers strategy road-mapping and implementation services to help

identify and implement solutions that enable you to increase business-critical

capabilities, achieve tangible results, create competitive advantage and realize a

return on your investment within realistic time frames.

“The number of

organizations with plans

to increase the use

of Linux for mission-

critical workloads has

grown consistently

year-over-year to reach

73 percent in 2013.”

LINUX FOUNDATION

https://www.suse.com/consulting/

The Training

Integrated Systems

TrainingSUSE, along with our training partners, provides the training and certification

you need to be successful. Our training includes everything from introductory

courses to the most advanced engineering-level classes. And to make your

training convenient and affordable, we provide a variety of training methods to

choose from.

All SUSE Integrated Systems customers will receive access to training courses

through PartnerNet.

Membership in PartnerNet is key to a profitable relationship with SUSE. As a

member of PartnerNet, you receive the resources you need to design, deliver and

support the SUSE solutions most suited to your business needs.

“This is the most

comprehensive training

in the industry, from

the basics to the very

advanced. And there are

many different types of

training options, from

on-demand training to

custom training, matching

any learning style.”

CHRIS CLARKPresident and CEO, SwitchDesk

https://www.partnernetprogram.com/https://www.suse.com/training/

Steps to Become a Partner

Integrated Systems

Contact us1

Go-to-market and post-sales support6

2 3We learn about your solution and assign an account manager

5 Finalize business terms

You get access to PartnerNet and our software

4 Evaluate with our support

SUSE OEM Partners

Integrated Systems

SUSE Leadership

Integrated Systems

of all Linux running on mainframe computers is SUSE Linux Enterprise Server

Nearly 80% of the US Fortune 500 aerospace and defense companies use SUSE Linux Enterprise Server

Over 10,000 applications are certified and supported on SUSE Linux Enterprise Server, more than any other Linux distribution

SUSE Linux Enterprise Server is the most widely used commercial enterprise Linux distribution in China - more popular than Red Hat

MAINFRAME LINUX

LINUX AEROSPACE AND DEFENSE MOST CERTIFIED APPLICATIONS

SAP ON LINUX LINUX IN CHINA

Over 80%of all SAP applications running on Linux run on SUSE Linux Enterprise

Over 70%

NEARLY 70% of the US Fortune 100 general merchandisers, specialty retailers, and food and drug stores use SUSE Linux Enterprise Server

LINUX IN RETAIL

SUSE Linux Enterprise Server is used by nearly all of the world’s major automobile manufacturers

LINUX IN AUTOMOTIVE

SUSE offers better Linux support than Red Hat or Oracle.

BEST LINUX SUPPORT

Over two-thirds of the Fortune Global 100 use SUSE Linux Enterprise Server

LINUX IN GLOBAL FORTUNE 100

Why SUSE Does the Job Better

Integrated Systems

Reliable, scalable and secure

infrastructure platform for physical,

virtual and cloud environments

Most certified ISV applications

Best interoperability and

connectivity in the market

Guaranteed product lifecycle and

roadmap

Highest security requirements

Covered by the SUSE Technology

Assurance Program

Leading customer support

Best Interoperability and Connectivity to the Market

Integrated Systems

Recommended by MicrosoftMicrosoft recommends SUSE Linux Enterprise Server to customers who run Windows and Linux together. They work closely with SUSE to ensure that joint customers have optimized, fully supported Linux and Windows solutions. This Linux/Windows interoperability is key to a more efficient data center. More

information on www.moreinterop.com

Identity FederationBusinesses with mixed Linux and Windows environments often require that users on the Windows side have access to resources on the Linux side and vice versa. SUSE Linux Enterprise Server includes Samba, an open source implementation of the Server Message Block (SMB) networking protocol that supports commonly used directory and domain infrastructures. This includes eDirectory™, Microsoft Active Directory and Domains and openLDAP.

Interoperability with UNIX systemsSUSE Linux Enterprise Server also works well with traditional UNIX environments. POSIX is a family of specifications and standards for user and software interfaces to an operating system. As a POSIX-compliant OS, SUSE Linux Enterprise Server is compatible with other POSIX-compliant UNIX variants, such as Solaris, AIX and HP-UX.

Manageable from a Microsoft EnvironmentWith the SUSE Linux Enterprise Management Pack for System Center, you gain the ability to monitor Microsoft Windows Servers and SUSE Linux Enterprise Servers from a single console, giving you the best Linux management experience in a Windows environment.

http://www.moreinterop.com

Covered by the Technology Assurance Program

Integrated Systems

Indemnification ProgramThis program makes SUSE products safe, viable options for your business. Indemnification is offered for copyright, patent, trade secret or trademark-infringement claims made by third parties against SUSE customers.

Agreement with MicrosoftUnder the SUSE and Microsoft patent cooperation agreement, when you buy any SUSE products—whether Linux-based or proprietary—you receive a patent covenant not to sue from Microsoft. Microsoft’s covenant not to sue a SUSE customer applies to a SUSE offering independent of the channel of distribution and licensing terms and whether any code is covered by GPLv2 or GPLv3.

“Our collaboration with

SUSE not only helps

customers to achieve

success today, but also

seeks to provide them

with a solid foundation for

tomorrow. Through our

continued engagement

on the technical side,

an outstanding support

offering from SUSE and

our ability to provide

mutual IP assurance, we

feel confident that we

will be able to deliver

core value to those

running mixed-source

IT environments well

into the future—and

into the cloud.”

SANDY GUPTAGeneral Manager of the Open

Solutions Group at Microsoft

https://www.suse.com/company/press/2011/7/microsoft-and-suse-renew-successful-interoperability-agreement.html

Contact us

Integrated Systems

Contact us today

IntegratedSystems@suse.com

or learn more about Integrated Systems

www.suse.com/partners/integrated-systems

mailto:IntegratedSystems%40suse.com?subject=Integrated%20Systems%20Inquiryhttps://www.suse.com/partners/integrated-systems/

What are Integrated SystemsYour BenefitsBenefitsOptimizationCustomizationFaster Time-to-MarketSimplification

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