Integrated Data Center, India © 2008 Tata Communication Ltd, All Rights Reserved Integrated Data...


• Overview of Data Center

• Tata Communication in Data Center Business

• TCL Data Center – Colocation Capability

• TCL DC Colocation - Product Spectrum

Contents


“Data Center is a facility where an organization can outsource the

management and day-to-day operations of its IT and Telecom

Infrastructure and connected applications. Organizations get a

secure place to physically house their equipment - a secured cage,

cabinet or room with regulated & redundant power, dedicated

Internet connection, multi layer physical and electronic security and fire detection/suppression”

Data Center provides a solution for managing your IT Infrastructure


DC outsourcing decision is based on overall analysis of TCO, Time to build, Security and Flexibility in Expansion

Questions to be answered when deciding of building Vs outsourcing a Data Center:

Total cost to build and maintain a DC - Does your business model support this?

Comparison results on TCO* of building Vs. Leasing cost for DC.*

How much time your CIO would spend on handling issue of space, power and cooling?

Would your build DC facility be scalable to match business growth?

If you build DC to address future expansion, where to book cost of low utilization and wasted resource of power and cooling?

How would you answer aging, upgrading to new tech, DR/BC* parameters and security?

What are the connectivity options (with cost) for owned facility Vs leased space?

*DC : Data CenterDR : Disaster RecoveryBC : Business ContinuityTCO: Total Cost of Ownership


An outsourced facility offers scalability, better availability, economical TCO, dependable support and more options for connectivity

Build Vs Outsource

Scalability

Designing, owning and building a data center is complicated & time consuming. Business expansion not always as expected to give time window to expand Data Center

Outsourcing gives you flexibility to expand your DC requirements to meet your growing business needs.

Ensuring 100% availability for DC would require maintaining redundant resources which would increase cost.

Availability

You get guaranteed service levels at no extra upfront fixed investments.

Total Cost ofownership

Involves huge upfront capital investment and huge regular recurring variable cost for maintenance of space which would also include unused space blacked for expansion.

All your DC cost is converted into variable cost with a flexibility to expand as business grows. On Total Ownership Cost basis it costs 6 times more to build than to outsource.

Connectivity

Support

Expensive to maintain &retain trained professionals to managed DC facility

Trained experts to provide L1/L2 support. Resources shared across huge base hence cost of support is minimal.

All redundancy to be built for connectivity would comes as direct cost, borne in total by the company.

Get multiple cost-effective options for internet connectivity as most major service providers in region have presence at DC


India and China are emerging as new leaders in DC service with India all set to surpass China in market share by 2011

India6%

China6%

Others88%

India11% China

9%

Others80%

APAC Data Center Market Split by Country (%)

2006 2011

290

402

502

612

725

861

0

100

200

300

400

500

600

700

800

900

2006 2007 2008 2009 2010 2011

21% cagr

INDIA Data Center Outsourcing ($ million)

Source: Gartner

“As China and India increasingly redefine the future of technology and innovation, knowing how to map a course into that future will be a core competency of the most accomplished travelers” … Gartner


Outsourcing of IT and applications development demands infrastructure and managed services

Entry into new markets requires IT infrastructure and capabilities

Globalization, Business continuity planning, Time to Market and reduced IT budget are drivers for DC growth

Globalization & Outsourcing

Regulation & Business Continuity

Alternate IT infrastructure and services for business continuity and compliance, particularly for Banking and Financial Services companies

Time to Market Considerations

Serve customers quickly and locally with improved customer experience

Application and Services roll out to emerging markets such as India

Reduced IT Budgets

Rising costs of real estate and power

Technology obsolescence, manpower churn, management overheads


With data storage/processing requirements increasing, the DC spending is comparable across all industry segments

BFSI21%

Manufacturing15%

IT/ITeS11%

Media & Comms12%

Govt & Edcn12%

Consumer19%

Others10%

Data Center Spending by Segment, 2007 (%)


Tata Communications has Data Centers across continents

State-of-Art Data centers across the Globe: 11 Data Centers in US & Canada 08 Data Centers in Europe 07 Data Centers in India 03 Data Centers in Asia Pacific

United States• New York• North Alameda, LA• Santa Clara• Portland• Wall • Hillsboro • 7th Street West, LA • Guam

Europe• Stratford, London• Harbor Exchange, London• High bridge, UK • Hunmanby, UK • Lisbon, Portugal• Groningen, The Netherlands• Seixal, Spain• Dario, Spain

Canada• Montreal• Scarborough • Vancouver

Asia Pacific• Shinagawa, Tokyo• Toyohashi, Japan• Singapore

India• New Delhi• Mumbai• Hyderabad• Bangalore• Chennai


Mumbai(Prabhadevi)

(Andheri ) (Vashi)

(Bandra Kurla Complex)

New Delhi (Bangla Sahib) (Greater Kailash A) (Greater Kailash B)

Hyderabad (Madhapur A) (Madhapur B)

Chennai (Sivanand Salai) (Ambattor)

Bangalore (Sanjay Nagar) (KIADB)

Pune (Dighi A)

(Dighi B)

TCL Data Center Present footprint in India and planned Expansion

Existing Data CenterPlanned Expansion 2008-09


TCL offers products and services across the whole spectrum of products in Data Center

Vendor Management

System Administration

Database Administration

Managed Firewall Services

Customized DR solutions

Hot Site Services

Data Back up at DR site

Single Server space

Private Rack Space

Caged Rack Space

Internet Connectivity


Presence in all major cities in India and our domination as a Telecom service provider gives us the edge in Data Center Business

Presence in all major business hubs across India

Our data centers are present in major business centers in India. We are present in all metro cities to complement your business presence and providing you the services where you need them.

DC Collocated with TCL telecom network aggregation points

Our Data centers building are also our major sea cable landing stations and national/international telecom network aggregation points. Hence we can offer you the distinct advantage of hosting at our DC and be connected with the world on TCL seamless network with minimum point of failures.

TCL way ahead than competitors in learning curve

With TCL as your outsourcing partner for you would be exploiting our knowledge gained over the years of running data centers with 100% availability, remote hand support through our trained engineers and seamless integration of connectivity solutions at most cost effective prices.


TCL Data Centers have the advantage of state-of-art infrastructure, multiple connectivity options and reliable operations

Years of Expertise in running L3 Data Centers

Tata Communications (erstwhile VSNL) has years of experience of successfully building and maintaining L3 data centers facilities with 100% uptimes and technical standards matching the best in the industry. We are way ahead of our nearest competitors in the learning curve.

Secure, State-of-the-art Facilities

All the Tata communication data centers are in owned properties offering highest level of multiple layered physical and e-security. Our security norms are benchmarked against the highest industry standards. Restricted access, 24 X 7 physical and video surveillance, Biometric security devices, secure password protected racks and caged space are our standard offering.

Multiple options for connectivityTata communications (erstwhile VSNL) has for centuries been the international gateway for India’s connectivity to the rest of the world. Today the company leverages its Tata Global Network to provide you with one stop solution to your connectivity needs with the world or carrier neutral carrier environment (meet me rooms) if you prefer to interconnect with your preferred cost effective connectivity partner.

Reliable operational uptimes and support

We are proud to have enviable history of 100% network and power uptimes and reliable support 24X7. Hosting of your business critical IT systems and data at our secure data centers with redundant high capacity network, powerful cooling and controlled environment and redundant power supply from dual feed will make your business less vulnerable to physical loss or damage.


15

Average experience: 6+ years Wide Technology exposure Industry Certifications include:

MCP, MCSA, MCSE SCSA, SCNA, RHCE MCDBA, OCP CCNA, CCNP, CCSP NetApp NCDA, Brocade BCFP, EMC A+, CompTIA, HP accreditation Big IP, BEA Weblogic, VMWare CISA, CISM, ISSPCS, ISO 27001 Lead Auditor ITIL Foundation & ITIL Masters Six Sigma Green Belt & Black Belt PMP

TCL has a highly experienced and specialized workforce to offer the best services to our customers


• Data center infrastructure in key geographies; developed and emerging markets

Tata Communications Data Center Strategy

Global Footprint

Integrated with Network Services

Consistent Service Capabilities

Out-tasked Managed Services

Captive Data Centers

• Leverage extensive global network integrated with Data centers • Choice of network services: IP, MPLS, Ethernet WAN and

bandwidth services for DC and end sites • Carrier diversity to support redundancy requirements

• Data centers are based on consistent standards globally – Tier 3 specifications

• Based on global and industry standards – ISO 27K , SAS Type I/II

• Managed IT infrastructure services – servers security and network• Managed Hosting and Storage; Virtualization; AIX management on

roadmap with others• Standards based management and control plane for consistent service

capability across data centers

• Leverage in-house experience and expertise along with partners to build captive data centers


We are working at multiple fronts to further reduce IT infrastructure management cost

– Energy use and power and cooling management and optimization

– New IT systems and infrastructures; alternate sources of power – Cost reductions and savings; Environmental impact

– Logical server installed base growth 65 million versus 45 million of physical server install base by 2010;

– Virtual Data Center; from consolidation to dynamic flexible infrastructure; – Anywhere Enterprise; DC, Application, Network and Desktop virtualization

– Build Operate and Own models; for the enterprise, but operated, managed as a service– Issues of capacity management, infrastructure upgrades, aligned to business needs

– Anytime, anywhere information availability drives shift towards policy-based security management and administration;

– Networks make it a reality; network as a delivery platform; orchestration of virtual resources

Green IT

Virtualization

Captive Data Centers

Security

Application/ Content Delivery


Conclusion – Why choose TATA Communications

• Global: Data center infrastructure in Major international and emerging markets

• India leadership: Largest Geographical diversity of Data Center Facilities in India (Mumbai, Delhi, Chennai, Bangalore, Hyderabad, Pune, Kolkata)

Global Footprint

Emerging Market Depth

Integrated with Network Services

Consistent Service Capabilities Globally

Out-tasked Managed Services

• Leverage extensive global network integrated with Data centers. • Integrated Stack of network services: IP, MPLS, Ethernet

• Tier III Spec: Data centers are based on global standards – Tier 3 specifications • SOC: Global Managed Services and Security Services operating center in Chennai.• Based on global industry standards

• Only Indian Telco with Global capability in Managed Services.• Managed IT infrastructure services – servers, storage, security and Virtualization.• Standards based management and control plane for consistent service capability

across data centers

• Wave II Data Centers: In partnership with international consultants, we lead the market with new age design in our Wave II data centers like BKC.

• Key Aspects include: Tier III spec modular build, Dedicated Technical Alleys, Secure Mantraps, Multiple levels of security, Focus on energy efficiency

(Intelligent PDUs, False ceiling return air plenum.

Design Focus

Excellent Track Record

• People: With an average of 6+ years of experience in DC services, our manpower leads the industry.

• Uptime: We are proud to have enviable operational history of our Facility uptimes and reliable support 24X7.


Services •Collocation•Space•Power•Connectivity•RHS

Facility •HT / LT Panel•UPS•Battery Banks•Diesel Generators

Security •Physical Security•Access Control•CCTV

EnvironmentFactors

•HVAC•Fire Safety•BMS Facility

Tata Communications offers complete spectrum of Colocation services Globally


Tata Communication Data Centers have state-of-art infrastructure which matches the best in the industry

TCL DCs are built on owned properties at prime locations easily accessible for support

Includes:

1.HVAC2.Security3.Power4.Fire Safety

* Air conditioning and power are N+N redundant with UPS and DG Back up

* Multiple level of Physical and e-security with biometric access and password protection.

* State-of art fire protection measures benchmarked against the best in industry

* All Infra benchmarked against the best in industry with certification from ISO 20001/07 and Sun tone

24X7 DC operations with Remote Hand support and escorted / unescorted access to client rep.

Multiple options of cost-effective connectivity solutions from TCL or ready provision to continue with your existing connectivity provider via meet me rooms.


TCL Data center are built based on ‘TIA 942 Standard at TIER III Level’

TCL Data Centers


• 30 sqft area/rack• 1500 kg/sq m Floor loading capacity• 2 hrs fire rated wall, false ceiling and doors• 2000 kg/sq m UDL of False flooring• False flooring tile made of Calcium silicate• 600mm x 600mm tile with 30mm thickness• 3.1 m clear height (false floor to false ceiling)

• N+1 Transformer redundancy• N+1 Generator redundancy• N+1 UPS Redundancy, parallel redundant operation• 13 Minutes of battery backup @ 100% load• Rack with dual power feed• 6 KVA power/rack• 500 Lux lighting

• 18 to 20 degree Celsius temperatures• 45 to 50 % of humidity• Microprocessor based CRAC Unit• EC Motor for CRAC• N+2 Redundancy

•Addressable Fire detection system•FM200 Fire protection system•CCTV ( Colour camera + digital recording)•Five layer security system•Biometric reader + Man trap•Water leak detection•BMS•Rodent repellent system

Civil

Electrical

Mechanical

Control

A Snapshot of TCL Data Centers Specifications






Single ServerColo

Rack Space Caged ColoArea

InternetConnectivity


Single ServerColo



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1U Rack Space

2U Rack Space

3U Rack Space

4U Rack Space

5U Rack Space

Standard Rack Space offering IncludeMultiple Level of Physical & e-Security100% Network & Power Uptime Guarantee

• Leased space as opted in TCL standard telecom racks on sharing basis.

• Controlled environment and precision AC.• Multiple levels of physical and e-security at IDC

facility.• Single phase AC power to a maximum of 400VA is

included in list price.

What we guarantee with all Data Center Products …

100% Network & Power Uptime

Multiple Level of Security Basic Troubleshooting

24X7 Unescorted/Escorted Access Multiple options for connectivity

On-Site Work Area

All TCL data centers have a enviable record of 100% network and power uptime

24X7 physical security, Video surveillance, restricted access and biometric access

All TCL data centers are manned 24X7 with access options for client representative.

On Tata communication domestic and global network and presence of all other connectivity providers

L1/L2 support on demand. Support staff is available 24X7 through the year

Customer representative can avail the facility of work area at Data centers on demand.


Single ServerColo



Half Rack (20U)Standard Half Rack offering IncludeMultiple Level of Physical & e-Security100% Network & Power Uptime Guarantee

• 20U rack space in standard rack provided by TCL ( Rack: 42Uof 600 x 1000mm dimension)

• Opted space would be provided in TCL rack in sharing basis.

• 2KVA AC power on single phase.• 1 nos of IEC type single phase power sockets of

230V/32A• 2 nos of 6 x 5/15Amp vertical power strip in each rack• Controlled Environment and Precision AC


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On-Site Work Area








Single ServerColo



Full Rack (42U) with 3KVA

Full Rack (42U) with 6KVA

Standard Full Rack offering IncludeMultiple Level of Physical & e-Security100% Network & Power Uptime Guarantee

• 42U rack space in standard rack provided by TCL ( Rack: 42U of 600 x 1000mm dimension)• Rated AC power on single phase• 2 nos of IEC type single phase power sockets of 230V/32A• 2 nos of 12 x 5/15Amp vertical power strip in each

rack• Controlled Environment and Precision AC


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On-Site Work Area








Single ServerColo



Caged ColoStandard Caged Colo A offering IncludeMultiple Level of Physical & e-Security100% Network & Power Uptime Guarantee


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On-Site Work Area







• 10 nos of 42 U rack of 600 x 1000 mm dimension• Rated AC power on single phase• 2 nos of 12 x 5/15Amp vertical power strip in each rack• 2 nos of IEC type single phase power sockets of 230V/32A• Controlled Environment and Precision AC• Cage construction with mechanical lock & restricted access• Power Distribution Design and Material Charges for Implementation• Project Management support to client for making caged colo area operational.


Single ServerColo



Caged Colo PlusStandard Caged Colo A offering Include

Multiple Level of Physical & e-Security100% Network & Power Uptime Guarantee

• 10 nos of 42 U rack of 600 x 1000 mm dimension• Rated AC power on single phase• 2 nos of 12 x 5/15Amp vertical power strip in each rack• 2 nos of IEC type single phase power sockets of 230V/32A• Controlled Environment and Precision AC• Cage construction with mechanical lock and restricted access• Power Distribution Design and Material Charges for Implementation• Project Management support to client for making caged colo area operational.


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On-Site Work Area








Single ServerColo



Capped Bandwidth

Burstable Bandwidth

• For Customers with Fixed Bandwidth Requirement• Predictable bandwidth usage over time• For charges please refer Detailed Price List


Customized Connectivity

• For Customers with varying Bandwidth usage over time• Charged on 95th Percentile model.• For Charges please refer detailed Price List

• Point to Point dedicated link• Gigabit port for customer with high bandwidth req.• For Charges please refer detailed Price List

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* For charges please refer detailed price list




On-Site Work Area







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