Integrated Business Ecosystem using Liferay

Integrated Business Ecosystem

CIGNEX Datamatics UXP Solution Using

CIGNEX Datamatics Confidential

Agenda

• User eXperience Platforms (UXP)– Evolution of UXP– Integrated Business Ecosystem (IBE) using Liferay

• CIGNEX Datamatics’ UXP Solution

– IBE-UXP Success Stories

• CIGNEX Datamatics Overview

• Summary

2


UXP - User Experience Platform

Evolution

3


Evolution of Portals

4Source: Gartner, March 2011


What is UXP

An integrated set of technologies delivering a highly user centric interface

5


UXP – The Concept

6

UXP Portals

Mashups

CollaborationContent

Mobile

E-Commerce

RIAUX design & Mgmt

Social

APIs

Search

Analytics

Context

Source: Gartner, March 2011


Generation 7 – User eXperience Platform

• Deliver User Experience in context – Right functionality at the right place &

time• Deliver content within context

– Improve Partner & customer experience

– Improve Employee Productivity

• Portal-less Portals– Rich Integrated Architecture– Social Networking– Mash-up

• Analyze & Optimize– Constantly measure user satisfaction

& improve

• Portal Ubiquity and Portal Unbound– Portals act as virtual point of presence

accessible through any interface/system/device/application

7Source: Gartner, March 2011


Portal Ecosystem Vs UXP

Traditional Portal• User Experience is an

afterthought• Heaps of Functionality• Lack of usability

Portals on UX Platform• User Experience is prime• Pre-integrated suite that installs

mostly off-the-shelf• UX design & management

features are coupled with usability centered designs and usability testing

8

User Experience Platforms are ‘Consumer/User Driven IT’

Source: Gartner, March 2011


Portal mapping for UXP Offerings

9

Features

Nature of Portal

Context Architec

ture

Portal Framework

WCM, ECM/

DM

Collaboration Social Computing

Search Analytics Mobile Integration Capabilities

E-Commerce

Customers

Employees (Corp

intranet)

Citizen(Govt.)

Supplier

Collaboration

Community

BusinessApplication

Core Capabilities expected from a UXP Portal


Integrated Business Ecosystem (IBE) using Liferay

CIGNEX Datamatics UXP Solution

10


Integrated Business Ecosystem (IBE)

11

CIGNEX Datamatics’ UXP Solution

• Employees

• Clients

• Partners

• Suppliers

• Government

• Bank

Stake Holders

ECM

E-commerce

Learning Management

ERP

CRM

BI

BusinessPortals COTS/Legacy

Applications


Liferay Portal: IBE - UXP Platform

• Use of Open standards , Web services and integration tools

• Flexible Architecture & Lean Platform– Availability of standard tools and messaging

architecture– SOA architecture

• Connectivity built into core– Business logic built into Application layer and API

• Single database with modern data management tools

• Support – internal and through partners

• An Impressive Product Roadmap– Very approachable to collaborate on Product Roadmap

12

Big DataAlfresco (ECM)Salesforce (CRM)SAP (ERP)Documentum (ECM)Microsoft Office®JasperSoftMagnoliaTerracotta (scalability)Intalio (BPM)Mule (ESB)Pentaho (BI)Magento(e-commerce)ICE Faces (dynamic UI)OpenX integrationMoodle(E-learning)SugarCRM (CRM)SSO for SharePoint

Integration with


Liferay - Integration & Deployment Options

13

Legacy Apps

Proprietary SW

.NET Systems

CMS Repositories Universal Enterprise Web Application Platform

16 Apps Servers included

13 Databasesincluding

Linux Mac Windows

e-learning Applications

Targeted Vertical Applications

Lotus Notes Integration

Performance Monitoring

Applications

Collaborative Suites

CRM Applications

Knowledge Management

ERP Applications

Shared Workplace

Enterprise Social

Networks

Consumer Web

Liferay Plug-in Repository

ESB

/ W

ebSe

rvic

e/

RES

T In

tegr

atio

n

SOA

Reporting, Workflow, XForms

apps

Google Web Toolkit,Ruby, Php integration

Content Management | Portal Framework | Collaboration

Web 2.0


OmnitureWebtrends

GSA

Liferay IBE Platform

E-Commerce

SAP SystemSalesforce.com

Platform

ECM LMS

ERPCRM

ESB/Web Service/ RESTful/CMIS Integrations

SAP JCO

SAP Netweaver PI

.Net Systems

Analytics

IBE – UXP Architecture(s) deployed

DAM

CASSAMLNTML

OpenSSO/OpenAM

SSO

MongoDBHadoopNeo4j

Akamai DAMOpenX Ads

Big Data


Big Data – Integral to CIGNEX Datamatics IBE - UXP solution

15

Shaping Languages

MetadataData IntegrationIndexing

Graph Database

EDW

MapReduce

Map/Reduce

Databasesincluding

Business Process

Management

Business Intelligence

Enterprise Resource Planning

Customer Relationship Management

Enterprise Content

Management

Portals E-commerce CMS

Legacy Solutions

Proprietary SW

.NET Systems

CMS Repositories

Inte

grat

ion

MobileSocialCloud Rich ExperienceBrowser friendlyReal timeContextual

UXP Components

Platform

Analytics


IBE – Best of breed UXP solution

16

Industry

Healthcare High Tech Telecom, Media,Entertainment

BFSI Education Government Travel & Hospitality

Integrations

Liferay

Intranet Extranet CMS SocialCollaboration

Product Website

Solutions

CorporateSites

Intranets & Marketplace

Portals - Collaboration, Marketing, Research, Idea, Travel, Knowledge Management

COTS


Successful IBE implementations

17

Client Liferay Portal + Integration UXP Features Posadas Hospitality Portal - Liferay + Alfresco DM & WCM Guest Experience, Personalization, sales

promotion in real-time, Widgets

US based Online University Online Learning Portal - Liferay + Alfresco + Moodle Ease of use for students & faculty, scalability

Leading Japanese Automaker

Vehicle Owners & Dealers Portal – Liferay + Adobe T&T + Omniture + Innovyx + Interwoven

Personalization, location based offers/promotions, email marketing

US based Pharmaceutical Company

Calendar Application – Liferay + SAP Professional & Personal meetings/calendar scheduling

US based Energy product manufacturer

Supplier Collaboration - Liferay + SAP Real-time exchange of inventory, invoices, payments , Message boards, Alerts

Japan based Pharmaceutical Company

Enterprise Portals - Liferay + SAP + Documentum + WebTrends

Portals for Knowledge Management, Healthcare professionals, Intranets, Corp. website, Analytics

Enterprise IT Solutions Community portal & Marketplace – Liferay + Magento + FusionForge + Limesurvey + MRBS

Collaboration & develop/buy/sell cloud products & services

UBMi Web Brands Portals – Liferay + Omniture SEO friendly, Theme Admin, Content management by marketing

Travel Business Services Company

Admin portal – Liferay + COTS Rich UI, Ease of use, Instantaneous search,

US based Confectionary Company

Research Collaboration Portal – Liferay + Alfresco + SAP

Collaboration among Research and Sales & Marketing teams


Leading Pharmaceutical Company

Success Story: Multiple Business Portals

IBE - UXP using Liferay + SAP + Documentum + WebTrends

18


Challenges

• Client Overview– 100+ year-old global pharmaceutical company

• Ranked amongst top 25• Employs more than 28,000 employees, annual revenues of over

¥800 Billion

• Challenges Faced – Using proprietary intranet solution based on Adobe's

ColdFusion technology• Lack of CMS capability

– Large turn around time for content updates– Affecting real time communication and collaboration– Lack of search capability leading to low productivity

• Non-flexible architecture– Integration with ECM, ERP and other applications– Multi Tenancy – allows to host multiple web portal on one portal stack

• Dull look & feel• Expensive proposition due to high

– License & AMC cost– Cost of developing custom interfaces

19

• Employee productivity

• Web Content Mgmt.• Mashups• Partner Experience• Analytics @ Portlet &

Content level

Missing UXP Elements


UXP Solution Architecture

Liferay - Enterprise Portal Content Management, Social Collaboration, Integration

Company Website

ERP:SAP & HR RosterEmployee Information

ECM:Documentum® Research docs, Drugs information

IntranetKnowledge

ManagementPortals

Healthcare Professional

Portal

20


Solution Highlights

• Key Features– Easy to use

• Wider employee acceptance• Single Sign On (SSO) authentication

across multiple LDAPs• Web Trends to capture traffic at portlet

level & content level

– Easy navigation with minimum clicks to obtain critical information

– Content Management provided directly to each Business Unit

• BU-specific function, guidelines and integrated authentication verification

– 20 BU specific applications & data migrated without interruption of service

• 3,000+ web pages• 100+ applications• 2,000+ documents & web content

– Web 2.0 features• Wiki, Blogs, Forums, Document Sharing,

Tags, Searching, RSS etc.

– Integration with EMC Documentum & SAP

21

Before

After


Benefits achieved using IBE - UXP

• An integrated Enterprise Platform – Easier to support Web Content Management , Document Management & Enterprise

Collaboration

• Business in control– As opposed to IT– Fast turn around time

– Rich end-user experience • Streamlined & Simplified content management with personalization• Extensive search capabilities through Apache SOLR

– Cost Reduction• Over 50% more economical than alternative solutions• Over 70% reduction in infrastructure costs for roll-out– Reusable 150 – 160 components/portlets• Low maintenance & integration cost

22


Leading Enterprise IT Product Company

Success Story: Community Portal with Marketplace

IBE - UXP using Liferay + Magento + FusionForge

23


Collaborative Community Portal & Marketplace

24

• Marketplace to Learn, Collaborate, Develop, Buy/Sell , Cloud based Products/Services

• Online community for developers, users and vendors to collaborate, learn, share 'Cloud‘

Representative image


Marketplace Components

25

Marketplace

System Integration

InfrastructureBuild

Security

Administration

MemberCollaboration

Developer - Build

Vendor - Deploy

Vendor – Sell, Invoice

Vendor - Promotion

Customer - Buy

Customer - Use

Customer – Payment

Infrastructure UXP Elements


Benefits achieved using IBE - UXP

26

MarketplaceFeatures

User ProvisioningLiferay, Magento, MRBS, Forge(Web services integration)

Multi-tenancyVendors with their own catalogue

SSOUsing CAS

Recurring SubscriptionsFor Marketplace products

Usage based Metering System on GridsTo invoice customers

Payment GatewayWith multiple licensingmodelCyberSource

SearchSolr Search


About CIGNEX Datamatics

A subsidiary of Datamatics Group Services Limited

27


What Does CIGNEX Datamatics Do?

28

Saving

Tim

e

In the last 10 years, CIGNEX Datamatics helped clients save over US$ 500 Million by adopting Commercial Open Source Software across 200+ implementations

CIGNEX Datamatics Confidential29

portals

intranets

e-commerce

social collaboration

integration & ESB

mobile apps

SAP/ ERP apps

big analytics...more

web content management

document management

records management

digital asset management

big data

business intelligence

business process

enterprise search

Open Source Center of Excellence (CoE)

DAM

DM

Maint. &

Support

Where We Can Help You


Liferay @ CIGNEX Datamatics

• Global Platinum Partner– Close working relationship since 2006– Conduct Liferay trainings worldwide– Over 150 Liferay consultants– Over 3500 posts in Liferay Community

• Achievements– Deployed over 100 enterprise solutions– Authored 5 Liferay Books– Liferay Partner of the Year Award – 2011, 2010– Community Excellence Award - 2011

30

Liferay Partner of the Year, 2010

Liferay Partner of the Year, 2011

Community Excellence Award,

2011


Summary

Integrated Business System – UXP Solution

31


Key Benefits of Adopting IBE – UXP using Liferay

• Use of Open standards , Web services and integration tools

• Flexible & Scalable SOA– Ease of development, integration, deployment and maintenance– Standardization of IT infrastructure

• Significant reduction in TCO (License, Integration, Maintenance)– Over 70% cost savings compare to alternative proprietary

solutions

32


Ready to migrate to Open Source

33

CIGNEX Datamatics makingOpen Source work for the

Enterprise

For more queries: [email protected]

Integrated Business Ecosystem using Liferay

Documents

Transcript of Integrated Business Ecosystem using Liferay