YOUR CHAPTER BY STATS AND NUMBERSJUN 13, 2016

Chapter metrics for "Applying Six Sigma Concepts, TechniquesandMethod for Service Management: Business and IT Service Management(BSM & ITSM)", published in the book:

Six Sigma Projects and Personal Experiences

Edited by: Abdurrahman Coskun

ISBN 978-953-307-370-5Publisher: InTechPublication date: July 2011

This document outlines some of the major factors influencing your paper statistics. Thefollowing are taken into consideration:

1. Cumulative downloads by countries/time frame2. Cumulative downloads by countries3. Cumulative downloads by time frame

The first graph shows the number of chapter downloads in the last six months by country. Thecountries represented in the graph are the TOP 5 countries from which your paper was accessed.

The pie chart above shows the download share by country. Again, the countries represented in thegraph are the TOP 5 countries from which your paper was accessed.

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Cumulative Downloads By Countries/Time Frame (Total: 25001)Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)

India United States of America Philippines United Kingdom South Africa

Jan 16 Feb 16 Mar 16 Apr 16 May 16 Jun 160

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Cumulative Downloads By Countries (Total: 25001)Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)

United States of AmericaUnited States of America: 4766: 4766

IndiaIndia: 4010: 4010

United KingdomUnited Kingdom: 805: 805

PhilippinesPhilippines: 506: 506

Asia/Pacific RegionAsia/Pacific Region : 498: 498

The last graph presents the accumulated download share in the last six months. T he time periodis defined from the publication date up to today.

For more information about your chapter statistics log in into your author's profile by followingthe link belowhttp://www.intechopen.com/account/login

Once logged in, you can choose one of the options in the Charts selection. By defining the timeframe, a summary of the total number of downloads by countries within the selected time periodwill be displayed. You can also view specific charts referring only to countries, or to a time frameof your choice.

Thank you for choosing InTech as your Open Access publisher.

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Cumulative Downloads By Time Frame (Total: 25001)Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)

Jan 16 Feb 16 Mar 16 Apr 16 May 16 Jun 160

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