Insurance Institute for Business & Home Safety Even if the worst happens, be prepared to stay.
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Transcript of Insurance Institute for Business & Home Safety Even if the worst happens, be prepared to stay.
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Insurance Institute for Business & Home Safety
Even if the worst happens,
be prepared to stay
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What If . . .?
Natural, human-caused, technological or
building-specific disaster Could you contact employees / vendors /
customers? What if your equipment or machinery were
damaged? What if you lost valuable information/data? Would you lose market share or reputation?
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WHY PLAN?
Disaster Resilience
“Preparedness is an essentialelement of a resilient and secure Nation.”
Presidential Proclamation, September 4, 2009
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Protect Your Business www.DisasterSafety.org/business_protection
• Open for Business® was designed to provide small to mid-sized businesses with the tools needed to start creating a comprehensive business continuity plan.
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Protect people and property Resume critical business operations Minimize downtime Remain competitive Preserve reputation Meet obligations
Objectives of Business Continuity Planning
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Before You Begin… Senior-level support is critical
BudgetingMake planning a company-
wide priority Engage employees
Planning is more manageable
Employee cooperation and awareness: The plan is only as good as its execution
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Planning Process1. Identify potential threats and impacts
2. Establish controls to minimize risk
3. Create procedures for effective response and incident management
4. Recover your business a. Plan for recovery of IT systems & data
b. Develop a business continuity plan (operations)
c. Implement employee awareness/education, training & exercises
d. Maintain & update the plan
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Natural hazard events Intentional or
unintentional human-caused incidents
Technological failure High absenteeism Building-specific
problems
Identify Your Risks
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What Could Happen - Impacts
Look beyond natural disasters… Geographic location Building structure Building infrastructure Vendor/Supplier continuity Data storage & critical system
recovery Standard company procedures
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Put Controls In Place
What can you do to prevent the identified risks from causing a business interruption?
You can’t stop the event, but you can:Mitigate property loss & impacts to businessPrevent loss of data Plan for a recovery locationSet up back-up telecommunications strategiesEncourage employees to return to work, including
supporting family disaster planningTransfer risk
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Incident Management and Crisis Communication
Life safety Incident stabilization Damage assessment Property conservation Crisis Communications (employees,
customers, vendors, media)
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Recover Your Business www.DisasterSafety.org/business_protection
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Recover Your BusinessContacts
Employees Key Suppliers/Vendors Key Contacts/Customers
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Recover Your BusinessMaintain Operations
Critical Business Functions Vital Records Critical Telephone Numbers Critical Supplies Equipment/Machinery/Vehicles
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Recover Your BusinessOffice Setup
Recovery Location Computer Equipment & Software Voice/Data Communications Miscellaneous Resources
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Recover Your BusinessMake It Stick!
Implement company-wide changes:Make BC plan education part of new-hire
trainingAdd BC plan policies and procedures to
employee handbook
Maintain, test and train:Update the plan regularlyTest the plan at least once per yearConduct periodic “reminder” training
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Recover Your Business Update
At least once per year (every 6 months is better)
Employee turnover Major policy change
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Recover Your Business Test & Refine
Hold regular drillsFire/Tornado
Table top exercises Simulated exercises Full exercises
Is your plan on target?
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Open for Business®
www.DisasterSafety.org
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Workshop & Online Training
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Thank you.Any questions?
Presenter NameTitle/Organization
Phone| E-mailWebsite
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DISCLAIMER
IBHS SHALL HAVE NO LIABILITY, IN NEGLIGENCE, TORT OR
OTHERWISE WITH RESPECT TO THE USE OF ANY OF THE
INFORMATION AND/OR PRACTICES DESCRIBED IN THIS
SLIDESHOW. ALTERATIONS OR MODIFICATIONS TO ANY OF
THE CONTENT OF THIS SLIDESHOW ARE THE SOLE
RESPONSIBILITY OF THE PERSON AND/OR BUSINESS MAKING
SUCH ALTERATIONS OR MODIFICATIONS. NOTHING
CONTAINED IN THIS SLIDESHOW IS INTENDED OR WRITTEN TO
BE USED, NOR MAY IT BE RELIED UPON OR USED, BY ANY
PERSON AND/OR BUSINESS AS LEGAL ADVICE.