Insurance Deadline Documents

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    LOUISIANA INSURANCE CLAIMPROTECTION INFORMATION

    JULY 2007

    PROVIDED BY: The Pro Bono Project, Common Ground LegalCollective, and the Loyola University College of Law KatrinaClinic, Southeast Louisiana Legal Services

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    INSURANCE INFORMATION

    PRESERVE YOUR RIGHTS PACKET

    Under most property and homeowners insurance contracts, people with open claimsrelating to Hurricanes Katrina and Rita are not allowed to file suit against their insurance

    company more than TWO YEARS after their damages occurred. For victims ofHurricane Katrina, this date is August 30, 2007, and for victims of Hurricane Rita, thisdate is October 1, 2007. IF YOU DO NOT FILE BY THESE DATES YOU WILLNEVER BE ABLE TO DO SO. THIS MEANS YOUR INSURANCE COMPANYWILL NOT HAVE TO NEGOTIATE WITH YOU ANY FURTHER. (The NationalFlood Insurance Program generally has different terms, and this packet may not apply tothe time line for flood insurance claims.)

    We suggest you file suit by August 30, 2007 at the latest. Without the possibility of alawsuit, your insurance company may have less motivation to deal with you fairly. Inorder to protect your rights, we strongly urge you to find an attorney to help you file a

    claim. If you need help finding an attorney, see the contact information given at the endof this packet.

    Protect yourself by doing these things:

    Hurricane Katrina Victims, you must: (1) settle or

    (2) file suit by August 30, 2007.

    Hurricane Rita Victims, you must: (1) settle or

    (2) file suit by October 1, 2007.

    PART A of this packet will provide you with information on how to settle your claim,primarily through the Louisiana State Hurricane Mediation Program. PART B of thispacket is an instruction sheet and pro se petition you can file in court, on your own,without an attorney.

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    Part A

    HOW TO SETTLE

    If you have not already signed up for the free Louisiana State HurricaneMediation Program, you should do so. Included are materials about theprogram and how to register and prepare for it. Read The Attached

    Mediation Materials Carefully.

    1. When registering, ask for a mediation date before August 30, 2007.

    2. If you get a date before August 30, 2007 (or October 1, 2007 forHurricane Rita victims):

    2a. Contact an attorney to prepare for filing a claim if mediation

    fails to result in settlement.

    2b. Go to the mediation and use the advice givento you in this packet.

    2c. If you do not settle at the mediation, you should file suit usingthe the advice of an attorneyby August 30, 2007 (or October1, 2007 for Hurricane Rita victims):

    .3. If you get a date afterAugust 31, 2007 (or October 1, 2007 for

    Hurricane Rita victims):

    3a. File suit using the instructions of an attorney by August 30,2007 (or October 1, 2007 for Hurricane Rita victims):

    3b. Go to the mediation and use the advice givento you in this packet.

    Whenever you are dealing with an insurance company, always keep a copy of theinformation you are providing them for your records

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    How to Prepare for Mediation with

    Your Insurance Company

    Mediation is an optional step afteryou receive a denial or a settlement offer that you areunsatisfied with. Only after you have sent your complete case in a detailed letter to yourinsurance company, and reviewed your claim with an attorney, should you requestmediation.How to Request Mediation through the Louisiana Hurricane Mediation Program

    Contact the Louisiana Department of Insurance at 1-800-259-5300 or 1-800-259-5301

    Contact the American Arbitration Association at 1-800-426-8792 or

    http://www.adr.org; Print out a copy of the mediation request form, available at

    http://www.ldi.state.la.us/whats_new/Mediation%20Request%20Form.pdfand mail itcertified to: American Arbitration Association, Center for Mediation, 1100 PoydrasStreet, Suite 2725, New Orleans, LA 70163 or Fax it to: 504-561-8041. It isrecommended that you call first or fax the form.

    You should receive notice at least ten days prior to the date your mediation is scheduled.If you absolutely cannot attend, call the administrator listed on your notice right awayand change your appointment. If the date for mediation falls after your deadline for filingsuit, make sure to send you insurance company the enclosed letter asking them to put in

    writing that they will extend your time to file suit 30 days after the mediation.

    YOU MUST BE ON TIME AND PRESENT FOR YOUR MEDIATION! IF NOT

    YOU LOSE YOUR RIGHT TO A FREE MEDIATION, AND WILL HAVE TO

    PAY!

    Mediations are scheduled for two hours, but may go longer if both parties agree Either party can request that the mediator be replaced if there is good cause. Mediation is paid for by the insurance company unless you fail to appear or cancel

    without cause. Failure to arrive within 30 minutes of the starting time will beconsidered failure to appear.

    How to Prepare for Your Mediation

    Many insurance companies are attempting to deny claims they classify as flooddamage. However, your damage may be the result of wind and wind-driven rain, whichis covered under homeowners policies. Rain entering the structure due to wind damage

    http://www.adr.org/http://www.ldi.state.la.us/whats_new/Mediation%20Request%20Form.pdfhttp://www.ldi.state.la.us/whats_new/Mediation%20Request%20Form.pdfhttp://www.adr.org/
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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    can cause interior and structural water damage. Roof, window and exterior wall damageare likely wind damage.

    Collect statements about wind damage from neighbors who stayed during the hurricane.Be sure to include a time-line (when the wind and rain occurred, when the flooding

    occurred) and note if the water rose slowly or gently. Its best if they have witnessed the pre-flooding wind damage to your home, but

    statements witnessing similar wind damage to their own homes are helpful too. Ifyour homes are nearby, include the distance.

    Have them sign and date a written statement saying what they saw. If possible, havethis statement signed in front of a notary. Free notary services are available at LoyolaLaw Clinic, 526 Pine Street, New Orleans, Louisiana. Phone: 861-5590, and usuallyavailable Saturday, 12-3 at 1417 Franklin Ave, Common Ground Legal Clinic.

    Ask your neighbors, who have similar damages and the same insurance carrier, howtheir company treated them. If they got more money than you did, you should bringevidence of that into the mediation with you.

    Collect weather data about wind speeds and rainfall to support your claim. If you can get an architect, public adjuster, engineer or contractor to justify your

    claim, ask them to attend or provide you with written information to use.

    Proving Your Damage and Costs

    Gather as much evidence of the damage and costs as possible. Make copies ofeverything. Also, write a detailed estimate of damages above the flood line.

    Take photos of all the damage you think should be covered by your policy. Get a detailed estimate for permanent repairs to your home from a reliable contractor.

    The estimate should contain the proposed repairs, repair costs and replacement prices(and/or records of completed repair costs).

    Get estimates for exterior damage, such as trees, fences or sheds (and their contents). Prepare a detailed inventory of all damaged or destroyed personal property. Your list

    should be as complete as possible including a description of the items, dates ofpurchase or approximate age, cost at time of purchase and estimated replacementcost. (Collect canceled checks, invoices, or receipts to help to determine the value.)

    Your living expenses due to displacement may be covered. Collect canceled checks,invoices, receipts or credit card statements for evidence.

    Whenever you are dealing with an insurance company, always keep a copy of theinformation you are providing them for your records!!!!

    The Mediation

    Review your policy carefully and make certain the named insured. can attend. Ifnot, someone with power of attorney to act on behalf of the named insured' mustattend.

    Insurance companies will have skilled adjusters to argue their case: you may want anattorney with you. If so, you must provide the name of the attorney to youradministrator at least 6 days before the date of the mediation.

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    Make a complete Claim File, including all the evidence you collected to support yourclaim. Keep things orderly and easy to follow.

    Bring two copies of your Claim File to the mediation, one for you and one for theinsurance representative. Bring a summary letter of your dispute for the mediator.

    After Your Mediation You are not legally obligated to accept the outcome. You can accept a partial settlement. If your insurance company agrees to pay you for

    some claims, but not all, you can ask the insurance company to agree in writing topay you that amount as apartial settlement. Include in writing, in the agreement thatits only a partial settlement and other claims remain open. Then find an attorney tofile suit for you on the other claims.

    If you attend mediation without an attorney, you have a 3-day grace period to changeyour mind about accepting the mediation decision. Inform your insurance company ifyou change your mind.

    Nothing you say in mediation can be used against you in any other proceedings.

    If you are not satisfied you can still sue your insurance company. IF YOU CASH A CHECK GIVEN AT MEDIATION, YOU ARE ACCEPTING

    FINAL PAYMENT, AND CANNOT DISPUTE THOSE CLAIMS FURTHER.

    Additional Information.

    - American Arbitration Association

    1-800-426-8792- Louisiana Department of Insurance

    1-800-259-5300 or 1-800-259-5301

    - Want the state brochure on Mediation?

    http://www.ldi.state.la.us/whats_new/Hurricane_Mediation_Program_brochure_Revised.pdf- Want to hire a public adjuster?

    http://www.napia.com/docs/PA_firms_hurricane_claims_gulf_states.pdf- Need more tips for mediation?

    http://www.adr.org/si.asp?id=2090- Need free legal advice?

    NOLAC 504-529-1000Loyola Law Clinic 504 861-5590SE LA Legal Service 1-800-521-6242Fair Housing Center 877-445-2100Common Ground Free Legal Clinic, 504-717-7324- Need help finding an attorney?LA Bar Referral and Information Service can help. Call 1-888-503-5747 or atwww.lsba.org (click on Public Services).

    PART B

    http://www.ldi.state.la.us/whats_new/Hurricane_Mediation_Program_brochure_Revised.pdfhttp://www.ldi.state.la.us/whats_new/Hurricane_Mediation_Program_brochure_Revised.pdfhttp://www.napia.com/docs/PA_firms_hurricane_claims_gulf_states.pdfhttp://www.adr.org/si.asp?id=2090http://www.adr.org/si.asp?id=2090http://www.napia.com/docs/PA_firms_hurricane_claims_gulf_states.pdfhttp://www.ldi.state.la.us/whats_new/Hurricane_Mediation_Program_brochure_Revised.pdfhttp://www.ldi.state.la.us/whats_new/Hurricane_Mediation_Program_brochure_Revised.pdf
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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    Instructions for Filing Pro Se Complaint Form

    PLEASE NOTE:

    IN ORDER TO PRESERVE YOUR CLAIM, YOU MUST DO THE

    FOLLOWING!

    1) FILE IN THE CORRECT COURT

    2) PAY COURT FEES ( or are able to get In Forma Pauperis status)

    3) PAY FOR SERVICE OF PROCESS

    4) GIVE THE CORRECT ADDRESS FOR SERVICE

    5) FILL YOUR FORMS OUT COMPLETELY

    If, after reading the instructions you have questions about the requirements above, pleasecontact one of the four organizations listed in the back of your packet.

    The following instructions will help you complete the attachedPro Se Complaint form ifyour homeowner or automobile insurance provider has wrongfully refused to pay theamount due under your insurance policy (Pro Se translated from Latin literally meaning foryourself - Lawyers like to use Latin words to make themselves feel important). We stronglyrecommend that you engage an attorney to represent you before commencing an actionand that you file your lawsuit before August 28, 2007. If you need to file suit, do notwait until the last minute to file.

    Complete the template in blue or black ink. Do not use pencil. Write clearly. If you arefiling a claim under a flood insurance policy, you must file your complaint in federalcourt. You should revise the form accordingly if filing a flood insurance lawsuit. Whenfiling your claim, you must include the requisite filing fee, which varies from parish toparish and depends upon whether you request a jury trial. (More about jury trials isdiscussed below)

    You may ask the court to waive the filing fees by filing an In Forma Pauperis form,which can be obtained from the clerk of court. The court may not make you pay the feesif you file this form showing that you cannot afford the fees. You should go the courtwhere you will be filing your petition and ask for a copy of the In Forma Pauperis

    form at least one week before you will be filing your suit. (The form is different for eachcourt, so be sure you are at the correct one)! The form will tell you what information youneed to try and prove your eligibility for In forma Pauperis standing. File the InForma Pauperis form with the attached materials at the same time you file the suit andDO THIS BEFORE AUGUST 28, 2007. (Note that filing the form does not automaticallymean you will not have to pay the fees. The court has to look at your paper-work youturn in to determine if you are qualified).

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    To fill out the attached pro se petition:

    Step 1: Clearly print the name of the proper court where you are filing your claim(for example: CIVIL DISTRICT COURT FOR ORLEANS PARISH) inthe blank space at the top of the first page, just above State of Louisiana.Just below, clearly print your full legal name in the blank space over the

    word "Plaintiff". Similarly, find the full legal name of your insurancecompany, and print this clearly in the blank space over the word"Defendant".

    Step 2: Complete the sentence "NOW INTO COURT comes Plaintiff ..." byprinting your full legal name in the blank space provided.

    Step 3: Complete Paragraph 1 by again printing your full legal name in the firstspace provided. Clearly print the name of the Parish in which you residein the second blank.

    Step 4: Complete Paragraph 2 by clearly printing the full legal name of yourinsurance carrier in the blank.

    Step 5: To complete Paragraph 4, you will need your insurance policyinformation. Your policy is numbered; locate this number and print it inthe first blank space provided. Finally, if your automobile is the propertythat sustained damages, clearly print the word "automobile" in the finalblank space and include a description. The description should include theyear, maker, model, and license plate number. For example: Automobile,1998 Ford Taurus LA Lic. LAM 000. If instead your house or businesswas damaged, print the word "residence" or business, followed by theaddress in the final blank space.

    Step 6: In Paragraph 5, circle the appropriate name of the hurricane that affected

    you, then the appropriate date of the hurricane that affected you.

    Step 7: Clearly print the date that youfirstnotified your insurer of the damagessuffered by the insured property in the first blank space in Paragraph 6.An exact date is NOT necessary; an estimate of the month and year, suchas In November 2005 or Before June 2006 would be acceptableresponses.

    Step 8: Circle does or does not request a jury trial. Realize that by requestinga jury trial, you will be required to pay additional filing fees, and mayhave to post a bond, which can be up to $2,500. By filing the In FormaPauperis form with your pleading, you may be able to avoid these

    charges.Requesting a jury trial will not necessarily get you a better judgment. It isalways best to consult with an attorney. If you do not ask for a jury trial,you have ten days after your filing, or the defendants answer to ask forone.

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    Step 9: Turn to the final page of thePro Se Complaint. Write the date on theblank space provided, and sign the document on the space below.

    Step 10: In the blank space on that last page, under the words "Please serve",clearly print the full legal name of your insurance company. Then, givethe proper address of your insurance company on the next line. You must

    give the court the proper address for service of process. The properaddress of the most common carriers is included in this packet, followingthe form. If your insurance company is not listed, contact the LouisianaSecretary of state at (225) 925-4704 or the Louisiana Department ofInsurance at 1-800-259-5300 for the correct address of your insurancecompany for purposes of service of process.

    Step 11: Attach a copy of your insurance policy to thePro Se Complaint.

    Step 12: File this complaint with a copy of your insurance policy with the Clerk ofCourt for the appropriate court in your parish. THE APPROPRIATECOURT IS THE CIVIL COURT IN THE PARISH WHERE YOUR

    PROPERTY IS LOCATED. (If it is a filing against flood insurance, file inthe appropriate Federal court). Here is a listing of courts and addresses:

    Orleans Parish Civil District Court: 421 Loyola Ave, New Orleans, LA70112 (504) 592-9100- file at the clerks office on the 4

    thfloor!

    St. Bernard Parish Courthouse: 1101 W. St. Bernard Hwy., Chalmette,LA 70043 (504) 278-4420

    Jefferson Parish Courthouse: 200 Derbigny St., Gretna, LA 70053(504) 731-4688

    St. Tammany Parish Courthouse: 701 N. Columbia St., Covington, LA

    70434 (985) 809-8700Washington Parish Courthouse: 908 Washington St, Franklin, LA 70438(985) 839-4663

    U.S. District Court, Eastern District of Louisiana (Federal Court): 500Poydras St., New Orleans, LA 7013 (504) 589-7650

    PLEASE NOTE:

    IN ORDER TO PRESERVE YOUR CLAIM, YOU MUST DO THE

    FOLLOWING!

    1) FILE IN THE CORRECT COURT

    2) PAY COURT FEES ( or are able to get In Forma Pauperis status)

    3) PAY FOR SERVICE OF PROCESS

    4) GIVE THE CORRECT ADDRESS FOR SERVICE

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    PLEASE NOTE: The information provided in this packet is intended to provide personswith information and does not constitute legal advice. You are encouraged to contact anattorney to help you make legal decisions that are best for your particular case.

    5) FILL YOUR FORMS OUT COMPLETELY

    The pro se form is designed to be a minimal protection of your rights. It isstrongly recommended that you make every effort to hire a private attorney.

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    _______________________________

    STATE OF LOUISIANA

    Case No. Division

    ____________________________________,

    Plaintiff,

    versus

    _____________________________________,

    Defendant,

    PRO SE COMPLAINT

    NOW INTO COURT comes Plaintiff, _________________________,

    who with respect avers as follows:

    1.

    Plaintiff _________________________ now is, and at all times relevant

    to this actionwas, a resident of the Parish of _________________, State ofLouisiana.

    2.

    Defendant ____________________________now is, and at all timesrelevant to this action was, conducting business in Louisiana and may be

    served though the Louisiana Secretary of State.

    3.

    Defendant is and was engaged in the business of writing and selling

    insurance throughout the United States and the State of Louisiana.

    4

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    Defendant agreed to insure Plaintiff against loss arising from damages

    sustained to Plaintiffs __________________________________________

    _______________________________________________________.

    5.

    Hurricane Katrina / Rita [circle one or both] made landfall in

    southeast Louisiana on August 29 / September 24th, 2005 [circle one or

    both], causing extensive damage to property insured under the policy.

    6.

    ______________________, Plaintiff submitted a claim and demand

    under the policy to recover for losses sustained to insured property as aresult of Hurricane Katrina / Rita. Plaintiff further satisfied all other terms

    and conditions of the policy.

    7.

    Plaintiff's proof of loss fully advised Defendants of the facts of the

    claim and was more than sufficient to enable the insurer to act on the claim.

    8.

    Defendant has wrongfully failed to act on the claim submitted by

    Plaintiff, or, alternatively, has wrongfully denied the claim within the time

    provisions established by La. R.S. 22:658 and La. R.S. 22:1220. In so

    doing, Defendant has breached the express terms and conditions of the

    policy and has otherwise denied Plaintiff the insurance coverage promised

    by the Defendant in a manner that has been arbitrary, capricious, and

    without probable cause.

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    9.

    Further, the Defendant has acted without reasonable basis or

    justification and in contravention of its duty of good faith and fair dealing in

    handling the Plaintiff's claim, namely:

    (a) the Defendant has unreasonably and intentionally refused to

    pay benefits to which the Plaintiff is entitled under the

    terms of the insurance policy;

    (b) the Defendant has unreasonably and intentionally delayed

    payments to which the Plaintiff is entitled under the terms

    of the insurance policy;

    (c) the Defendant has intentionally failed to conduct a

    reasonable investigation into the claim reasonably based on

    all available information, to reasonably evaluate and review

    the information, and to make reasonable and timely efforts

    to settle the claim; and

    (d) the Defendant has no reliable knowledge or information

    upon which to substantiate the denial of Plaintiffs claim.

    10.

    The Defendant has acted with actual knowledge or with reckless

    disregard of the lack of a reasonable basis in denying the claim, delaying

    payment of the claim, failing to make reasonable attempts to settle the

    claim, and failing to conduct a reasonable investigation into the claim and

    failing to reasonably evaluate the available information.

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    has and will continue to suffer damages, including, but not limited to stress,

    mental anguish, extended loss of use of the insured property and the costs

    and attorney's fees that may be incurred in maintaining this action, any costs

    and attorney's fees that may be incurred in maintaining this action.

    12.

    Plaintiff is entitled to recover from the Defendant all losses,

    including damages costs and attorney's fees, caused by the Defendant's

    breach of contract and state law, in accordance with La. R.S. 22:658 as

    amended by Louisiana Act no. 813, effective August 15, 2006.

    13.

    Defendant's intentional breach of its duty of good faith towards the

    Plaintiff has been accompanied by oppression, fraud, or malice.

    14.

    Pursuant to La. R.S. 22:658, Defendant is obligated to pay Plaintiff

    proper coverage under the policy, plus a penalty of 50% on the amount to

    be due from the insured, or one thousand dollars, whichever is greater, or,

    in the event a partial payment or tender has been made, 50% of the

    difference between the amount paid or tendered and the amount found to be

    due as well as reasonable attorney fees and costs of the amount due in

    accordance with La. R.S. 22:658 as amended by Louisiana Act no. 813,

    effective August 15, 2006.

    15.

    La. R.S. 22:1220 provides that an insurer owes to his insured a duty of good faith

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    16.

    La. R.S. 22:1220 specifically provides among the actions breaching

    the insurers duties set forth above are:

    a) Misrepresenting pertinent facts or insurance policy

    provisions relating to any coverages at issue, or

    b) Failing to pay the amount of any claim due any person

    insured by the contract within sixty days after receipt of

    satisfactory proof of loss from the claimant when such

    failure is arbitrary, capricious, or without probable

    cause.

    La. R.S. 22:1220(B)(1) & (5)

    17.

    The statute further provides that an insurer who breaches this duty is

    liable for, in addition to any general or special damages, a penalty equal to

    the greater of two times the damages sustained or $5,000.00.

    18.

    Pursuant to La. R.S. 22:1220, Defendant is obligated to pay Plaintiff

    the amount of actual damages sustained, plus a penalty of two times the

    actual damages sustained by Plaintiff.

    19.

    Should an amendment to La.R.S. 22:1220 be enacted allowing for

    attorneys fees and court costs to be collected in light of defendants actions,

    defendant is obligated to pay the amount of those fees and costs to the

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    20.

    Plaintiff is entitled to prejudgment and postjudgment interest on

    Plaintiff's claims.

    21.

    The policy of insurance issue by Defendant to Plaintiff is a valued

    policy as defined by Louisiana Law.

    22.

    In the event that it is determined that the insured property is a total

    loss and that the insured property sustained some loss covered by the policy

    of insurance, then, in that event, Defendant owes to Plaintiff the policy

    limits of said policy of insurance, less and except any sums already

    tendered to Plaintiff by Defendant.

    23.

    Plaintiff does / does not [circle one] request a trial by jury.

    WHEREFORE, Plaintiff demands judgment against Defendant,

    including payment for compensatory damages, statutory penalties, costs,

    attorney's fees, and for such further relief as the Court deems just and

    equitable.

    Dated: ______________________

    Please serve:

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    PLEASE NOTE: The information provided in this packet is intended to providepersons with information and does not constitute legal advice. You are encouraged tocontact an attorney to help you make legal decisions that are best for your particularcase.

    Insurance Company Addresses

    Insurance Company Phone Number Registered Agent

    LA Citizens PropertyIns. Corp.

    800-931-9548LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    ACE USA 800-433-0385LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    AIG InsuranceCompanies

    800-242-2418LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Allmerica 800-628-0250LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Allstate 800-547-8676LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    800-551-5100America FirstInsurance 877-263-7890

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    American General800-321-2452

    ext.2701LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    American Reliable 800-245-1505LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    800-817-3252Arch

    archinsurance.com

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    800-664-9331Armed ForcesInsurance Co. 913-727-5500

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Automobile ClubFamily InsuranceCo.

    800-222-7623ext.5000

    Autonmobile ClubIntl. Ins. Exchange

    800-222-7623ext.5000

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Balboa InsuranceGroup/Meritplan Ins.

    888-768-2096 LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Non-Flood: 800-765-9700

    Bankers Ins. Co.Flood:866-397-

    6347

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Bituminous 800-605-0311LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Chubb 800-252-4670LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    CAN 877-262-2727

    Farmers Ins. Group 800-435-7764

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Federated Mutual 800-237-8292LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    FEMA 800-638-6620

    FEMA Federal Aid 800-462-9029

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    PLEASE NOTE: The information provided in this packet is intended to providepersons with information and does not constitute legal advice. You are encouraged tocontact an attorney to help you make legal decisions that are best for your particularcase.

    Fireman's Fund 800-347-3428LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    800-252-4633First Floridian

    800-238-6225

    FM Global 877-639-5677

    Foremost 800-527-3901 LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Encompass 800-588-7400LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    225-769-6829The Gray Ins. Co.

    800-866-4061

    John A. Sanchez, Jr. & Denver F. Gray, 2612 Severn AvenMetairie, LA 700

    800-241-2541Great American

    800-252-1363

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Hanover 800-628-0250LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Hartford Companies 800-243-5860LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Hartford Steam 800-472-5677LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    LA Farm Bureau 866-275-7322Bob Warner, Jr., ann M. Metrailer and Wynne Jacobs, 95

    Airline Highway, Baton Rouge, LA 708

    Liberty Mutual 800-225-2467LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Louisiana MedicalMutual Ins. Co.

    225-295-4913John E. Lemoine, M.D. and Joan Winters Burmaster, One Galle

    Boulevard, Suite 700 Metairie, LA 700

    Metropolitan 800-854-6011

    National AutomotiveIns. Co.

    800-577-9471Stephen C. Schrempp, 2121 Airline Highway - Suite 602 Metai

    LA 700

    National InsuranceFlood Program 800-638-6620

    One Beacon 877-248-4968

    Progressive Ins. 800-274-4499LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Republic Ins. 800-451-0286LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Royal 800-847-6925LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    SAFECO 800-332-3226LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Safeway 800-252-3251Richard Emick Soileau, 200 West Congress Street, Suite 8

    Lafayette, LA 705

    Selective 866-455-9969LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Shelter 800-743-5837LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    Sompo Japan 800-444-6870LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

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    800-787-2851St. Paul

    800-252-4633

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    St. Paul Travelers 800-238-6225

    State Farm Fire &Casualty

    800-732-5246LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    State Farm General 800-732-5246LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    800-252-4633Travelers

    800-238-6225

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Trinity 888-252-2799LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    866-264-2533Underwriters ofLloyds 212-382-4086

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    United Fire Group 800-343-9131LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

    USAA 800-531-8222LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708USAgencies 225-928-9000

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    203-964-5200XL

    800-688-1840

    LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge, 708

    Zurich 847-605-6000LA Secretary of State, 8549 United Plaza Blvd., Baton Rouge,

    708

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    PLEASE NOTE: The information provided in this packet is intended to providepersons with information and does not constitute legal advice. You are encouraged tocontact an attorney to help you make legal decisions that are best for your particularcase.

    CONTACTS

    Loyola University College of Law, Law Clinic

    7214 St. Charles Ave., Campus Box 902

    New Orleans, Louisiana 70118Phone: (504) 861-5590Fax: (504) 861-5660

    New Orleans Legal Assistance Center

    1010 Common, Suite 1400ANew Orleans, Louisiana 70112Phone: (504) 529-1000

    The New Orleans Pro Bono Project615 Baronne St., Suite 201New Orleans, Louisiana 70113Phone: (504) 581-4043

    Common Ground Legal Collective

    1415 Franklin Ave.New Orleans, Louisiana 70116Phone: (504) 717-7324

    Southeast Louisiana Legal Services