GLOBAL GLOBAL SUSTAINABLE SUSTAINABLE TOURISMTOURISM INSTRUCTOR’S INSTRUCTOR’S MANUALMANUAL

How to save and retrieve How to save and retrieve submissionssubmissions

For both module 1 and module 2, For both module 1 and module 2, students should click on the link and students should click on the link and go to the response form. A prompt go to the response form. A prompt will appear that suggests that they will appear that suggests that they should view the document as read-should view the document as read-only. They should select yes. Once only. They should select yes. Once inside the document, they should inside the document, they should immediately save the form under immediately save the form under their name. This will prevent them their name. This will prevent them from altering the original form.from altering the original form.

ExampleExample

At the beginning of Exercise 1, the student is At the beginning of Exercise 1, the student is instructed to immediately save the form to an instructed to immediately save the form to an accessible drive or desk top in the following accessible drive or desk top in the following manner:manner:

Jones_Mod1_/Ex1Jones_Mod1_/Ex1

They are then advised to enter their answers and They are then advised to enter their answers and save again before exiting. For students who are save again before exiting. For students who are not able to save or are uncomfortable with not able to save or are uncomfortable with navigating through these steps, the answer form navigating through these steps, the answer form may be printed and the answers hand written on may be printed and the answers hand written on the hard copy. This is necessary to protect the the hard copy. This is necessary to protect the master forms from being altered unintentionally master forms from being altered unintentionally by any one student.by any one student.

Answer to Exercise 1 Module 1 and Answer to Exercise 1 Module 1 and Module 2Module 2

“In order to be credible, criteria have been included that help to ensure that a standard reflects… the

priorities of interested parties, that it addresses all material issues, and that it is effective in achieving its stated social and environmental objectives.”

Exercise 1 Essay ResponseExercise 1 Essay ResponseModule 1 & Module 2Module 1 & Module 2

This response is open ended. This response is open ended.

At this point, the instructor should be At this point, the instructor should be looking for a sincere effort on the looking for a sincere effort on the student’s part to integrate the subject student’s part to integrate the subject matter with their own personal matter with their own personal experience/situation. Expect the answers experience/situation. Expect the answers to be brief, perhaps a little shallow and not to be brief, perhaps a little shallow and not entirely on track. That is alright, and will entirely on track. That is alright, and will help the instructor and the student to help the instructor and the student to track the student’s progress through the track the student’s progress through the information. This exercise forms a information. This exercise forms a baseline for comparison of the final baseline for comparison of the final responses in the last exercise.responses in the last exercise.

Answers to Exercise 2 Module 1Answers to Exercise 2 Module 1

1. Sustainable Management1. Sustainable Management

2. Socio-Economic2. Socio-Economic

3. Cultural3. Cultural

4. Environment4. Environment

It is not important which order these answers are It is not important which order these answers are presented, or that the spelling is exactly like that presented, or that the spelling is exactly like that seen above. What matters is that the student has seen above. What matters is that the student has successfully navigated to the website and begun successfully navigated to the website and begun the process of acquainting themselves with the the process of acquainting themselves with the structure of the site and its links.structure of the site and its links.

Exercise 2Exercise 2Module 2 – Part 1Module 2 – Part 1

Self-test. The answers are immediately available Self-test. The answers are immediately available to the student and are essentially designed to to the student and are essentially designed to determined whether or not the student is reading determined whether or not the student is reading the criteria with comprehension of their intent. the criteria with comprehension of their intent.

This self-check is intended to get students out of This self-check is intended to get students out of reading mode and into interaction with the reading mode and into interaction with the module to increase interest and alertness, as well module to increase interest and alertness, as well as to cue them for the level of mastery needed to as to cue them for the level of mastery needed to complete part two of this exercise. The instructor complete part two of this exercise. The instructor should access this self test and become familiar should access this self test and become familiar with the content, in case students are struggling with the content, in case students are struggling with some aspect of the test.with some aspect of the test.

Sustainable Management and Sustainable Management and Socio-Economic Essays Module 2Socio-Economic Essays Module 2

Short answers using the first two themes of the Short answers using the first two themes of the criteria are required here. Again, this is an open-criteria are required here. Again, this is an open-ended exercise intended to test the students ended exercise intended to test the students ability to utilize the information in a practical ability to utilize the information in a practical application. application.

Some students may need additional input from Some students may need additional input from the instructor, such as a suggested destinations the instructor, such as a suggested destinations that help them to visualize a scenario. Others will that help them to visualize a scenario. Others will not need any assistance or prompting with this not need any assistance or prompting with this exercise, depending upon their experience, exercise, depending upon their experience, creativity, imagination and grasp of the creativity, imagination and grasp of the information presented.information presented.

Exercise 3, Part 2, Module 2Exercise 3, Part 2, Module 2

Again, the essay portion of this exercise Again, the essay portion of this exercise follows a self-test exam that explores the follows a self-test exam that explores the student’s knowledge of the Cultural student’s knowledge of the Cultural Heritage and Environment criteria. Refer Heritage and Environment criteria. Refer to the instructor guidance for the Exercise to the instructor guidance for the Exercise 2, part 2, for Module 2, above. 2, part 2, for Module 2, above.

The instructor should take this second self-The instructor should take this second self-test themselves, just as in Exercise two, to test themselves, just as in Exercise two, to gain a feeling for the level of proficiency gain a feeling for the level of proficiency and understanding asked of the student at and understanding asked of the student at this point in the module.this point in the module.

Exercise 3, Module 1 Exercise 3, Module 1 Exercise 4 Module 2Exercise 4 Module 2

This short answer exercise should be more This short answer exercise should be more concrete and well articulated than Exercise 1 concrete and well articulated than Exercise 1 answers. answers.

Responses should include clearly articulated Responses should include clearly articulated statements indicating the student’s ability to statements indicating the student’s ability to analyze and criticize real world situations to analyze and criticize real world situations to which they are applying the criteria. The which they are applying the criteria. The instructor should look for complete and factual instructor should look for complete and factual responses that include details and examples that responses that include details and examples that are generally devoid of personal hyperbole (ex. “I are generally devoid of personal hyperbole (ex. “I really hate it when my company does….”) really hate it when my company does….”) Considered objectivity in applying the criteria to Considered objectivity in applying the criteria to real world situations is what this exercise is real world situations is what this exercise is attempting to get at and what the instructor attempting to get at and what the instructor should be looking for.should be looking for.

Exercise 4 Module 1Exercise 4 Module 1Final Exam Module 2Final Exam Module 2

This is essentially the final exam for both This is essentially the final exam for both modules.modules.

These tourism offerings are both These tourism offerings are both considered ‘green’. Ratings and responses considered ‘green’. Ratings and responses by students may be similar between the by students may be similar between the two for certain parameters. However, if two for certain parameters. However, if the student has truly grasped the intent of the student has truly grasped the intent of the criteria, overall ratings of the Three the criteria, overall ratings of the Three Camel Lodge should exceed those of the Camel Lodge should exceed those of the other offering. other offering.

Instructors may find it useful to advise students Instructors may find it useful to advise students that in reality either of these offerings may be that in reality either of these offerings may be more or less ‘green’ than the impressions given more or less ‘green’ than the impressions given on their websites. By understanding that this is a on their websites. By understanding that this is a limitation of this exercise, they can also limitation of this exercise, they can also understand some of the challenges that certifiers understand some of the challenges that certifiers using the criteria might face, i.e. the using the criteria might face, i.e. the completeness of the information discovered or completeness of the information discovered or offered by the establishment. They can also see offered by the establishment. They can also see a real world instance of the need for a real world instance of the need for standardization of the standards. The language standardization of the standards. The language used in the websites should cue the student as to used in the websites should cue the student as to what the overall mandate of the operation is…what the overall mandate of the operation is…conventional business attempting green-washing conventional business attempting green-washing or sustainable business practices that are truly or sustainable business practices that are truly ‘green’.‘green’.