INSTRUCTIONS FOR USE AND MAINTENANCE ... - …The instructions for use and maintenance are provided...

TRANSLATION OF ORIGINAL INSTRUCTIONS

INSTRUCTIONS FOR USE AND MAINTENANCE OF THE

8-28 KG WASHING MACHINE

WASHING MACHINE series GWM - GWN - GWHEdition 01.2015

via Masiere 211/c - 32037 - Sospirolo (BL) - ItalyTel. +39 (0) 437 848 711 Fax +39 (0) 437 879 108

e-mail: [email protected] web: www.grandimpianti.com

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WASHING MACHINE Series GWH / GWM / GWN

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PREFACEAll rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without the express written permission of the Manufacturer.The Manufacturer cannot be held liable for the consequences resulting from incorrect operations performed by the user.

GENERAL CONSIDERATIONSComply with all operating, maintenance instructions and recommendations described in this manual.For better results, The Manufacturer recommends performing cleaning and maintenance operations regularly to keep the machine in the best conditions.It is essential to train the personnel in charge of running, performing maintenance, and inspecting the machine in compliance with the operating procedures and safety standards indicated in these user manual.Remember that the Manufacturer, in any case, is always available to provide clarifications or further information.

COPYRIGHT© 2015 GRANDIMPIANTI S.p.A.

INDEX OF REVISIONS

Version Revision Date

1 0 01.2015

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TABLE OF CONTENTS

MACHINE IDENTIFICATION ........................................................................................................................5MANUFACTURER IDENTIFICATION ............................................................................................................5SUPPLIER IDENTIFICATION ........................................................................................................................6DISTRIBUTOR IDENTIFICATION ..................................................................................................................6MACHINE VERSIONS ..................................................................................................................................7IDENTIFICATION PLATE ..............................................................................................................................8DECLARATION OF CONFORMITY (copy).....................................................................................................9WARRANTY ..............................................................................................................................................10RECIPIENTS ..............................................................................................................................................11SUPPLY AND STORAGE .............................................................................................................................11UPDATES ..................................................................................................................................................11LANGUAGE ..............................................................................................................................................11SYMBOLS USED IN THE MANUAL ............................................................................................................12GLOSSARY OF THE TERMS USED ..............................................................................................................13RELEVANT DIRECTIVES ............................................................................................................................14DEFINING THE OPERATOR QUALIFICATIONS ............................................................................................15SAFETY GENERAL WARNINGS .................................................................................................................15OBLIGATIONS ...........................................................................................................................................20PROHIBITIONS .........................................................................................................................................20RESIDUAL RISKS .......................................................................................................................................21SYMBOLS APPLIED TO THE APPLIANCE ....................................................................................................23INTENDED USE .........................................................................................................................................26IMPROPER, REASONABLY PREDICTABLE USE ..........................................................................................26NOISE .......................................................................................................................................................27VIBRATIONS .............................................................................................................................................27GENERAL DESCRIPTION ...........................................................................................................................28

MAIN COMPONENTS ....................................................................................................................................................29

TECHNICAL DATA ..........................................................................................................................................................30

GWH DIMENSIONS ........................................................................................................................................................32

GWM / GWN DIMENSIONS ...........................................................................................................................................34

SAFETY DEVICES ......................................................................................................................................36SAFETY WARNINGS FOR TRANSPORT ......................................................................................................37TABLE OF DIMENSIONS AND WEIGHTS (FOR TRANSPORT) ......................................................................38

GWH .............................................................................................................................................................................38

GWM/ GWN ..................................................................................................................................................................38

TRANSPORT WITH TRANSPALLET .............................................................................................................39UNPACKING .............................................................................................................................................40

PACKAGING DISPOSAL .................................................................................................................................................40

STORAGE..................................................................................................................................................41

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INSTALLATION..........................................................................................................................................42PERMISSIBLE AMBIENT CONDITIONS ...........................................................................................................................42

INSTALLATION AND POSITIONING SITE ........................................................................................................................42

SECURING .....................................................................................................................................................................46

ADJUSTMENTS .........................................................................................................................................48IMBALANCE MICRO SWITCH ADJUSTMENT (GWH model only) ....................................................................................48

CONNECTIONS .........................................................................................................................................49WATER CONNECTION ...................................................................................................................................................49

DRAIN PIPE CONNECTION ............................................................................................................................................51

STEAM AND CONDENSATE CONNECTION (ONLY FOR APPLIANCES WITH STEAM HEATING) .......................................53

ELECTRICAL CONNECTION ............................................................................................................................................53

LIQUID DETERGENT INTRODUCTION PUMP CONNECTION (OPTIONAL) .....................................................................59

ELECTRICAL CONNECTION OF THE LIQUID DETERGENT AUTOMATIC DISPENSING SYSTEM ........................................60

TESTING ...................................................................................................................................................61SAFETY INSTRUCTIONS FOR MAINTENANCE...........................................................................................62ROUTINE MAINTENANCE ........................................................................................................................63

VERIFICATION TABLE .....................................................................................................................................................63

TIGHTENING MOMENTS ...............................................................................................................................................63

OPERATIONS TO BE PERFORMED EVERY 1000 CYCLES.................................................................................................64

TRANSMISSION BELT TENSIONING ...............................................................................................................................64

CLEANING .....................................................................................................................................................................65

EXTRAORDINARY MAINTENANCE ...........................................................................................................68REPLACING THE DOOR GASKET ....................................................................................................................................69

TRANSMISSION BELT REPLACEMENT ............................................................................................................................69

REPLACING FUSES ........................................................................................................................................................70

DECOMMISSIONING ................................................................................................................................71DISPOSAL .................................................................................................................................................72TROUBLESHOOTING .................................................................................................................................73

MALFUNCTIONS OR FAULT MESSAGES .........................................................................................................................73

POSSIBLE CAUSES .........................................................................................................................................................77

REMEDIES .....................................................................................................................................................................80

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INTRODUCTION

MACHINE IDENTIFICATION

Type of machine INDUSTRIAL WASHING MACHINE

Model GWH / GWM / GWN

Year of manufacture 2015

Serial number

MANUFACTURER IDENTIFICATION

Name GRANDIMPIANTI ILE ALI S.p.A.

Address

via Masiere 211/c32037 - Sospirolo (BL) - ItalyTel. +39 (0) 437 848 711Fax +39 (0) 437 879 108e-mail: [email protected]: www.grandimpianti.com

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SUPPLIER IDENTIFICATION

Supplier (importer)

Importer stamp

DISTRIBUTOR IDENTIFICATION

Distributor

Distributor stamp

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MACHINE VERSIONS

The machine version is specified in the model field in the identification plates. The following describes how to unambiguously identify the commercial names of the appliances.

Column 1Char. 1

Column 2Char. 2

Column 3Char. 3

Column 4Char. 4-5-6

Column 5Char. 7

Column 6Char. 8

Column 7Char. Extra

G W H 8 - E COIN

T D M 11 Z G PI N 14 S IB 18

2428

Key:

Column 1 = ManufacturerG = Grandimpianti

T = Technolaundry

Column 2 = Type of machine

W = Washing machine

D = Dryer

I = Ironer

B = Barrier

Column 3 =Spinning capacity (only for washing machines)

H = High spin Factor G400

M = Medium spin, factor G = 200

N = Normal spin, factor G = 100

Column 4 = Machine size (in kg)

Column 5 = ControlNOTHING = Guido control

Z = G4-Wiz control

Column 6 = Heating source

E = Electrical heating

G = Gas heating

S = Steam heating

Column 7 =Additional characters. They may reveal additional features of the machine.

COIN = Coin operation or Self set-up

P = Temperature probe

I = Inversion

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IDENTIFICATION PLATEThe CE plate bearing the identification data and CE mark is permanently attached on the rear side of the appliance.A plate bearing the identification data and the weight of the appliance is also applied to the packaging.

IMPORTANT!Check that the model of the appliance specified on the identification plate and on the packaging plate is the same as that stated on the transport document or invoice.

APPROVALWRAS ETL UL/CSA CE

ETAD .DORPLEDOM

SERIAL NR

THGIEWYTICAPAC

ESUF)wK( REWOP CIRTCELEEGATLOV DETAR

CE0694/15

EPYT ECNAILPPANIP

NATIONALITY ADJUSTED FOR: GAS-PRESSURE CATEGORY

NOMINAL HEAT INPUT Qn(Hi) MADE IN IP CODE

IP24D

A

B

C

D

E

F

G

S

U

H

NL PM

R

Q

OI

T

Pos. Element

A Company name

B Approval

C Model

D Serial number

E Rated voltage

F Voltage

G Nationality

H Incoming thermal power

I Flow rate

L Adjusted for

M Pin

N Manufactured in

O Electric power (kW)

P IP code

Q Category

R Type of conformity

S Fuse type

T Weight

U Date of production

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DECLARATION OF CONFORMITY (copy)

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WARRANTY

The warranty covers a period of twelve months, from the date of purchase of the appliance or of an integral part thereof. The warranty consists in replacing any failed parts for ascertained manufacturing causes and it is applied directly by your supplier. The workforce along with shipping and packaging costs as well as transport risks shall always be borne by the purchaser.

According to the warranty conditions, damaged parts must be returned carriage paid after communicating all data regarding the model, serial number and defect of the appliance on which the component was assembled. The warranty does not apply to appliances damaged due to negligence, incorrect connections, unsuitable installation, failure to comply with assembly or user instructions, and, in any case, altered by unauthorised personnel. Moreover, the warranty does not apply if the serial number has been changed, deleted, removed or is unknown.

The warranty does not cover the following material:

• Parts subject to normal wear such as belts, bearings, springs, shock absorbers.• Solenoid valve membranes, gaskets and rubber parts in general. • Electric and electronic components, such as motor, coils, contactors, resistors, circuit boards, inverters, etc.

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DESCRIPTION OF THE MANUAL

RECIPIENTS

The instructions for use and maintenance are designed for the people in charge of using and managing the appliance and the technician enabled to perform installation and maintenance procedures. Here, reference is made to a correct use of the appliance, with a veiw to maintaining the functional characteristics and quality thereof unchanged over time. All information and warnings on proper use and maintenance in total safety are also provided.

SUPPLY AND STORAGE

The instructions for use and maintenance are provided in hard copy, and attached to the packaging with an adhesive envelope.All additional documentation (e.g. pneumatic and electrical diagrams, sub-suppliers manuals) is attached to this instruction manual.

Keep this manual with the equipment, so that it can be easily consulted by the operator.

The instructions are crucial for safety, therefore:• They must be kept intact (in all their parts) If they are lost or damaged, a copy must be immediately requested• They must follow the appliance until disposal (even in case of transfer, sale, hire, rent, etc....).The attached manuals are an integral part of this documentation and the same recommendations/prescriptions as those contained in this manual apply.

IMPORTANT!Read these instructions for use and maintenance before proceeding with the installation and use of the appliance.

The instructions are also available on the website of the Manufacturer.

UPDATES

If the appliance needs any changes or functional replacements, the instructions review or update shall be borne by the Manufacturer. The Manufacturer is responsible for delivering the update instructions.The user also has the responsibility to make sure that if this document undergoes changes by the Manufacturer, only the updated versions of the instructions for use and maintenance are actually available at the points of use.

LANGUAGE

The original manual has been drawn up in Italian.Any translations into additional languages must be made from the original instructions.The Manufacturer shall be responsible for the information contained in the original instructions. Translations into different languages cannot be fully verified so, in case of inconsistencies, please follow the text in the original language, or contact the Manufacturer's Technical Documentation Office.

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SYMBOLS USED IN THE MANUAL

Below is a list of symbols used in this manual:

Symbol Description

Refer to the manual/instruction booklet.

Mandatory action general signal.

General warning signal.

Explosion hazard warning signal.

Electrical hazard warning signal.

Hot surface hazard warning signal.

Fire hazard warning signal.

Poisoning and intoxication hazard warning signal.

Biological hazard warning signal.

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GLOSSARY OF THE TERMS USED

To facilitate the understanding of the manual, the following are some definitions of the terms used.

Term Definition

SOAKING Phase of the washing cycle that helps loosen dirt or stains that are difficult to remove.

APPLIANCE Product covered by the manual.

SPIN Phase of the washing cycle required to remove water and detergent from the fabric.

DAMAGE Physical injury, damage to people's health, deterioration of assets or of the environment.

SAFETY DEVICES Protection device (different from a guard) which reduces risk (mechanical or electric devices).

WASHING Main phase of the washing cycle required to remove dirt from fabric.

DANGER Potential source of damage.

WEIGHING Phase of the washing programme used to detect the weight (Kg) of the load inside the drum.

PRE-WASHING Phase of the washing cycle that helps loosen and remove organic dirt.

GUARD Part of an appliance used to provide protection by means of a physical barrier.

RISK Combination of the probability of damage occurrance and damage severity.

RINSING Phase of the washing cycle required to remove the detergent and suspended dirt from fabric.

UNROLLINGFinal phase of the washing cycle required to detach the laundry from the drum after the final spin.

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RELEVANT DIRECTIVES

For the appliance design, construction and installation, the following directives and standards have been referred to:

2006/42/CE MACHINE DIRECTIVE

2004/108/EC ELECTRO MAGNETIC COMPATIBILITY DIRECTIVE

2006/95/EC LOW VOLTAGE DIRECTIVE

GENERAL INFORMATION

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NDEFINING THE OPERATOR QUALIFICATIONS

Operators are people responsible for the installation, operation, adjustment, and implementation of the appliance routine maintenance and cleaning (each within the limits of the tasks assigned).

They are classified as:

Term Definition

INFORMED PERSONPerson adequately advised or supervised by a trained person in such a way as to be able to perceive risks and prevent dangers potentially posed by the appliance operation or maintenance.

ENABLED TECHNICIANTrained, experienced person able to perceive risks and prevent dangers that may derive from interacting with the appliance.This person is trained to operate the machine with reduced safety devices or partial failure.

USER

A person who:• Is in charge of using the appliance• Has read and understood all the relevant parts of this manual• Is able to perform routine maintenance and clean the appliance

WARNING!Operators must always adhere to:• The limits of their duties• The warnings on the appliance safety plates• The service procedures provided for

SAFETY GENERAL WARNINGS

IMPORTANT!Read these instructions for use and maintenance before proceeding with the installation, use and maintenance of the appliance.

IMPORTANT!Keep this identification and warning manual near the appliance for future reference.

WARNING!Comply with the regulations in force in the appliance installation country.

WARNING!The appliance must only be used by trained persons.

WARNING!Read instructions before attempting to operate the appliance. Improper use of the appliance may cause a risk of fire, electric shock or serious body injuries and/or death, and serious damage to the appliance.

WARNING!Any other use that is not explicitly indicated in this manual must be considered dangerous. The Manufacturer cannot be held liable for damage deriving from any improper use, or in any case not taken into account in this manual.

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WARNING!The appliance can be used by children and people with reduced physical, sensory or mental capabilities, or lack of experience or necessary knowledge, provided they are supervised or have received instructions for the safe use of the appliance and understand the dangers associated with it. Children must not play with the appliance. Cleaning and maintenance meant to be performed by the user must not be performed by unsupervised children.

WARNING!The safety standards for operating personnel, contained in the instructions, must be printed and made available in a visible place near the appliance.

WARNING!The appliance has been designed for washing fabrics. Other objects can damage the appliance and cause damage or injury.

WARNING!The manufacturer is not responsible for damage to fabrics that are cleaned with an inadequate washing method.

WARNING!If the appliance is used for special applications, follow the instructions and warnings to avoid personal injury.

WARNING!The appliance must be installed according to instructions. Unloading, loading, and connections must be performed by the manufacturer's qualified employees and/or authorised personnel, following the instructions given in this instruction manual in accordance with local regulations.

WARNING!The existing rules for connection to the local electricity network (TT, TN, IT, ...) must be complied with.It may not always be possible to connect systems in the standard version to the IT electricity networks Contact the Manufacturer.

WARNING!All types of appliances are manufactured according to the Directive on Electromagnetic Compatibility (EMC). They can be used only in the spaces corresponding to the appliance class of electromagnetic compatibility (conform at least to Class A - industrial environment). For safety reasons, please comply with the minimum safe distance from electrical or sensitive electronic systems.

WARNING!Do not change the setting of the frequency inverter parameters. This can cause serious injury, fire, damage, etc.

WARNING!During transport and storage operations do not exert excessive pressure on the packaging as the machine components located along the packaging edges may be damaged.

WARNING!Do not start the appliance if the transport brackets applied to the drum have not been removed (only for "High Spin" washing machines).

WARNING!Use only copper conductors. The appliance must be connected to a power supply circuit to which no lighting units or general use equipment are not connected.

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NWARNING!Any installation changes must be approved by the Manufacturer. Otherwise, the manufacturer will not be responsible for any damage to the appliance and/or injury to operators.

WARNING!The drum of the washing machine may contain residues of products used during the production process. These residues may cause stains on the laundry. Therefore, at least 1 hot washing cycle with old rags must be performed before washing the regular laundry.

WARNING!During use, cleaning and maintenance, do not get close to the moving parts of the appliance (motor, belts, fans) with body parts or tools.

WARNING!The use of hypochlorite causes corrosion that may cause breakage of the appliance components.

WARNING!The appliance warranty does not cover damage caused by the use of chlorine.

IMPORTANT!Incorrect amounts of detergent or additives during the washing cycle may reduce the durability and performance of the appliance.

WARNING!Make sure that in the place of installation of the appliance there is no possibility that the latter is exposed to direct or indirect water jets.

WARNING!The appliance has not been designed for operation in in explosive atmospheres and/or with such products.

WARNING!Do not expose the appliance to the elements, excessively high or low temperatures and humidity.

WARNING!Mark the danger zone in the laundry room and hinder access when the appliance is in operation. Keep the surface of the appliance and the surrounding area clean. Keep the appliance away from flammable materials.

WARNING!The appliance has been designed for washing fabrics according to the directions on the labels thereof. Do not wash laundry already cleaned, washed, damp or stained with petrol, detergents for dry cleaning or other flammable or explosive substances, as they release vapours that may cause fires or explosions. These fabrics must first be hand washed and then left to dry.

WARNING!Do not add petrol, detergents for dry cleaning or other flammable and/or explosive substances in the washing bath. These substances release vapours that may cause fires or explosions.

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WARNING!If the appliance is not in use for two or more weeks, hydrogen may form inside it, i.e. in the hot water system. Hydrogen gas is explosive. Open the taps and let the hot water run for a few minutes before using the appliance. Do not smoke or use an open flame during this operation.

WARNING!Do not tamper with the controls of the appliance and do not ignore the safety warnings.

WARNING!In case of danger, turn off the main switch and/or other emergency disconnecting devices.

WARNING!Do not open the lid of the detergent dispenser when the machine is in operation. Liquid splashes can cause severe burns.

WARNING!Do not use the appliance in case of broken or missing parts, and/or with lids open. Do not use the appliance until the fixed guards have not been positioned correctly.

WARNING!The appliance must not be stored, installed or exposed to the elements, low or high temperature and humidity levels. Do not wet the washing machine.

WARNING!Regularly check the operation of the door locking mechanism.

WARNING!Disconnect the power supply, turn off the water and steam supply before performing cleaning and maintenance, as well as at the end of each working day.

WARNING!Steam or hot air can leak from the vent on the rear of the appliance. Do not obstruct the slot but protect it adequately.

WARNING!Do not repair, replace parts of the appliance or attempt any intervention unless specifically recommended in this manual and/or if you do not have the skills to perform them.Only qualified personnel may disassemble the appliance for maintenance.

WARNING!Assembly and adjustment must be carried out by qualified technicians, authorised by the Manufacturer. Incorrect installation and improper adjustment may create hazardous conditions.

WARNING!Any water or steam leak must be repaired immediately.

WARNING!Should problems or faults occur, contact the Manufacturer or the authorised Service Centre.

WARNING!The Manufacturer reserves the right to change the manuals without notice.

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NWARNING!In the case in which the appliance operates in self-service laundries, an emergency stop device must be installed inside the laundry room.The emergency stop device must be positioned in a visible place, accessible to all users.For installation, please refer to standard EN10472-1. According to it, the "Manufacturer/Installer" must ensure that there are enough devices so that at least one is visible from any location within the operator access area, 2 m away from the machine, and that each device must be located within 8 m from the operator workstations. If this device consists of an emergency stop button, it must be positioned at a height between 700 mm and 1700 mm above the ground or work platform.

WARNING!In case of replacement of parts of the appliance, use original spare parts or equivalent ones approved by the Manufacturer.

WARNING!To minimise the risk of fire, electric shock and injury, the appliance must be properly earthed.

WARNING!Even if the main switch of the appliance is set to "OFF", the power supply clamps of the switch are always live.

WARNING!Wait at least 10 minutes before performing maintenance on the device after disconnection from power. Before performing maintenance on the inverter, check that the residual voltage thereof is less than 30Vdc.

WARNING!In the case where the safety door lock does not work, do not use the appliance until the lock has been fixed.

WARNING!Do not remove the safety signs applied to the appliance.Observe the signs to avoid personal injury.Maintain the safety system signs legible.

WARNING!The connection of the appliance must be made using the supplied hose assemblies. Do not use old hose assemblies.

WARNING!Pay particular attention to use and maintenance operations, especially for appliances that routinely treat fabrics from facilities where there is a strong presence of bacteria (hospitals, nursing homes and similar).

IMPORTANT!Use original spare parts supplied by the Manufacturer.See the Technical Appendix for ordering.

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OBLIGATIONS

• Only allow properly trained personnel to operate on the appliance.• Do not use the appliance improperly, i.e. for uses other than those specified in the "Intended Use" paragraph.• Do not allow the appliance to be used by children, people with limited physical and mental abilities, and/or personnel not yet

trained, without proper supervision.• Do not remove or by-pass safety devices.• Never use water jets directly or indirectly on the appliance.• Do not run the appliance if it has defective or missing parts, or if the side panels have been removed.

PROHIBITIONS

• Do not touch the washing machine with wet or damp hands or feet.• Do not use the washing machine barefoot.• Do not leave the appliance exposed to weather agents (rain, sea salt, etc...).• Do not smoke close to the washing machine during use.• Do not touch the water or steam loading pipes even when the appliance is not running.• Do not wash garments that carry the "hand wash only" or relative symbol care label.• Do not use hypochlorite (bleach), as it may oxidise some parts of the appliance (electric, electronic, or metallic).• Do not expose the appliance to the elements, excessively high or low temperatures and humidity.• Do not store flammable materials near the appliance.• Do not add petrol, detergents for dry cleaning or other flammable or explosive substances in the washing bath. These substances

release vapours that may cause fires or explosions.

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NRESIDUAL RISKS

Safety has been integrated, as far as possible, in the appliance design and construction.Therefore, the operators must be protected against residual risks especially during maintenance, installation, and cleaning operations.

Residual risk Provision Picture

RISK OF SHEARING AND BURNING

Do not place hands or objects in the tube connecting the tank to the dispenser or in the inverter ventilation protection device.

Risk of shearing and burning

RISK OF SHEARING/CRUSHING

Do not insert hands or objects between the fixed part and the floating part of the appliance.

Risk of shearing

RISK OF BURNINGDo not touch the appliance porthole glass, as it may reach temperatures equal to 80/90 °C (depending on the selected washing cycle).

Risk of burning

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Residual risk Provision Picture

RISK OF BURNING/SCALDING

Do not open the appliance dispenser door nor position your hands near the air-break device, as steam or irritating sprays of hot liquid may come out of it.Pay attention to its temperature.

Risk of burning

RISK OF BURNING

Do not touch the steam intake pipe (A), the hot water intake pipe (B) and the discharge pipe (C), as they may reach high temperatures.The steam intake pipes must be suitably insulated and protected.

B

A C

RISK OF FIRE

Do not run a spin cycle with dry laundry.

RISK OF FIRE

Do not use the appliance to treat fibres soaked or contaminated with flammable substances, such as oil, grease, or fuels.

BIOHAZARD

If the appliance is not used for a few days, bacteria or micro-organisms harmful for your health may settle in the humid areas.Pay special attention to use and maintenance operations, especially for those appliances that usual treat fabrics coming from structures in which the presence of bacteria is strong (hospitals, nursing homes, and similar).

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RISK OFPOISONING

AND INTOXICATION

Pay special attention not to mix detergents, soaps, or other chemical substances used to remove dirt from the treated fabric in the same washing bath or in the intake pipes. In fact, chemical reactions may result from reagents capable of developing dangerous liquids or gases for human health or capable of affecting the appliance functional parts.

RISK OF EXPLOSION

Hydrogen or explosive gas may form inside water intake pipes if these are not used for a long time. Open the taps and let the water run for a few minutes before using the appliance.

RISK OF INHALING HARMFUL

SUBSTANCES

Risk of inhaling harmful substances upon opening the appliance dispenser door or near the air-break device. Pay attention.

Risk of inhaling of harmful substances

SYMBOLS APPLIED TO THE APPLIANCE

All the symbols that can be applied to the appliances are described below.

Symbol Description

Attention, entanglement and cutting hazard.Use original spare parts only. Once repairs and maintenance have been completed, restore all panels in their original positions.

COD. 999.999.000.005

Attention, read the instructions!

COD. 999.999.000.048

Appliance safety earth connection.

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Symbol Description

Attention, electric hazard.Disconnect the appliance from the mains before any intervention.

COD. 999.999.000.004 Equipotential connection.

Burn injury hazard.

Attention, dangerous voltage hazard.

Capacity of the fuses on the appliance.

Enabling the programming of no. tokens in the appliances required for self-service operation.

Steam supply input.

Condensation leakage from steam-powered appliances.

Do not force the appliance opening with rotating drum or water in the tank.

Water steam hazard.

Clamp voltage.

Porthole closing/opening movement.

Danger due to hot steam and inhalation of hazardous substances from the dispenser.

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Entanglement and cutting hazard due to rotating parts, and prohibition to operate with moving parts.

USB port.

Attention, electric hazard.Disconnect the appliance from the mains before any intervention.

Do not tread.

Crushing hazard.

Advice for the installation and the wire section of the power supply wires.

Power supply disconnector device on the machine.

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INTENDED USE

The appliance concerned is intended for industrial use:

Operation Allowed Forbidden Processing environment

WASHING of:Fabrics

(with limited weight and volume)

• Fabrics soaked with flammable substances, solvents, acids, grease.

• Any material other than fabric.

Industrial laundries,self-service laundries, condo

laundrieslaundries for hotels, nursing

homes, communities, hospitals, and the like.

It has been designed to:• Meet the specific requirements mentioned in the contract of sale;• Be used in accordance with the use instructions and limitations specified in this manual.

The appliance has been designed and manufactured to operate in safe conditions if:• it is used within the limits described in this manual;• procedures described in this manual are adhered to;• routine maintenance is carried out at intervals and with the methods indicated in this manual;• extraordinary maintenance is carried out promptly in case of necessity;• safety devices are not removed and/or bypassed.

WARNING!It is strictly forbidden to wash items of clothing soaked with flammable substances, solvents, acids and/or grease.

WARNING!Any other use that is not explicitly indicated must be considered dangerous.

WARNING!Remove all traces of stony and/or sandy material from fabrics before placing them into the washing machine.

WARNING!The Manufacturer cannot be held liable for damage deriving from any improper, incorrect use, or in any case not taken into account in this manual.

Should it be necessary to wash special fabrics, please contact the after-sales assistance of the Manufacturer in advance.

Please follow the washing instructions on the fabric labels. The manufacturer is not liable for damage to fabrics caused by washing procedures other than those described in this manual.

IMPROPER, REASONABLY PREDICTABLE USE

The following are reasonably improper uses:• Washing and/or spinning animals.• Washing and/or spinning materials other than those specified in the contract of sale.• Using fabrics containing traces of stony and/or sandy materials.

GENERAL DESCRIPTION

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N• Use in environments subject to atmospheric agents (and system exposure to lightning, and brackish or salty environments).• Use in environments with a high risk of fire and/or explosion.• Use in environments subject to electromagnetic disturbances.

WARNING!The use of the appliance for performance other than that specified, is considered "improper use".

Any other use needs prior authorisation in writing by the Manufacturer.

In the absence of such written consent, use is considered "improper"; therefore, the Manufacturer disclaims any liability with regard to possible damage to property or people, and considers invalid any kind of warranty.

WARNING!Do not install and use the appliance in an environment that can create an explosive atmosphere inside the machine.

NOISE

During operating cycles, the noise to which the personnel involved is exposed does not exceed 70 dB.

The actual noise level of the appliance installed at a site during operation in a production process is different from that detected, since noise is influenced by some factors such as:• Type and characteristics of the site• Duration of exposure• Other adjacent appliances in operation

IMPORTANT!It is the user's responsibility to take relevant preventive and protective measures, in accordance with the law governing the appliance installation and use country.

VIBRATIONS

The vibrations from the appliance are such that a strength check (carried out by a competent person) of the floor on which the appliance rests is recommended.

WARNING!Excessive vibration can be caused by or cause a mechanical failure. In order to avoid jeopardising the safety of the appliance and operators, promptly contact the Authorised After-Sales Centre.

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GENERAL DESCRIPTION

The appliance structure consists of:• A moving part, including the steel drum, mechanical transmission with pulley system, motor, springs, shock absorbers (springs

and shock absorbers are only available in the GWH version).• a fixed part, including a structural frame, insulating panels and locking, control panels and accessories.

In the front part there is a loading mouth that allows loading and unloading laundry from the washing drum, and the appliance control panel.

In the upper part there are four detergent dispensers, two for powder detergent and two for liquid detergent respectively.

At the rear there are the connections for the water and steam (if any) inlets, and the electrical connection.

The appliance tank is hydraulically sealed, so as to prevent liquid from escaping. It is equipped with an electrically driven drain through which the washing bath is conveyed to the mains or a recovery tank.

There is an overflow vent through which any liquid excess is conveyed to the drain.

A safety data sheet is available with the machine to safeguard for the operator's safety.

The appliance can be automated by installing an external liquid soap dispenser and a pump conveying liquid soap inside the appliance (the pump is an optional item).

The appliance work cycle (standard, without optional elements) can be divided as follows:

Phase Description

1 Introduction of the laundry to be washed into the steel drum.

2 Introduction into the soap dispenser of the detergents to be used in the washing cycle.

3 Selection of the programme to be used and starting of the washing cycle.

4 When the washing cycle is over, discharge of the washing bath into the seqwage system.

5 Cycle stop, signalled by the machine.

6 Laundry unloading.

7 Disconnection of water and power supplies.

The washing cycle can be summarised as follows:

Phase Description

1 Weighing: Used to detect the weight (Kg) of the load inside the drum.

2 Soaking: Required to loosen dirt that is particularly difficult to remove.

3 Pre-washing: Required to loosen and remove organic dirt.

4 Washing: Main phase of the washing cycle required to remove dirt from fabrics.

5 Rinse: Required to remove detergent and suspended dirt from fabrics.

6 Spin: Required to remove detergent and water from fabrics.

7 Unroll = Final phase of the washing cycle required to detach the laundry from the drum after the final spin.

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NMAIN COMPONENTS

The appliance consists of:

Pos. Element

1 Detergent dispenser

2 Control panel

3 Side panels

4 Laundry loading/unloading porthole

5 Mixer

6 Frame

7 Pulley

8 Drum unit and tank

9 Electric motor

10 Transmission belt

11 Emergency button

12 Drain

13 Disconnector

1

2

4

3

5

7

8

10

9

11

6

12

13

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TECHNICAL DATAGWH GENERAL DATA

Characteristics kg 8 kg 11 kg 14 kg 18 kg 24 kg 28

Load ratio 1:10 kg/dm3 4 ÷ 8 5.3 ÷ 10.5 6.75 ÷ 13.5 9 ÷ 18 12 ÷ 24 14 ÷ 28

DWS dynamic weighing YES

Electronic and mechanical imbalance

controlYES

Spin (rev/min)G Factor

1165/400 1075/400 1075/400 980/400 980/400 915/350

Noise level (dB) < 65

Control GUIDO®

Payment systemsSimple coin operation / Electronic coin operation / Central payment unit / Other systems available upon

request

Electrical heating power (kW)

6/9 6/9/12 9/12 12/18 18 22

Motor power (kW) 1.14 1.66 2.37 3.36 4.6 4.6

Power supply

220-240V 1~50/60 Hz230-240V 3~50/60 Hz

380-415V 3N~50/60 Hz440-480V 3~60 Hz

220-240V 1~50/60 Hz220-240V 3~50/60 Hz

380-415V 3N~50/60 Hz440-480V 3~60 Hz

Net/gross weight (kg) 190/205 215/240 260/280 385/400 435/455 475/520

Dynamic floor load (kN/Hz)

1.9 ± 0.5/19.4 2.2 ± 0.5/17.9 2.7 ± 0.5/17.9 4.0 ± 0.7/16.3 4.6 ± 1.1/16.35.0 ±

1.1/15.25

Porthole diameter (mm)

330 410 460

GWM - GWN GENERAL DATA

Characteristics kg 8 kg 11 kg 14 kg 18 kg 24 kg 28

Capacity ratio 1:10 kg 4 ÷ 8 5.3 ÷ 10.5 6.75 ÷ 13.5 9 ÷ 18 12 ÷ 24 14 ÷ 28

DWS dynamic weighing YES

Electronic and mechanical imbalance

controlYES

Spin (rev/min)G Factor

820/200 760/200 760/200 490/100 490/100 490/100

Noise level (dB) < 70

Control G4-Wiz®

Payment systemsSimple coin operation / Electronic coin operation / Central payment unit / Other systems available upon

request

Electric heating power (kW)

6/9 6/9/12 9/12 12/18 18 22

Motor power (kW) 0.5 0.8 1.0 1.10 1.6 2.30

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NCharacteristics kg 8 kg 11 kg 14 kg 18 kg 24 kg 28

Power supply

220-240V 1~50/60 Hz230-240V 3~50/60 Hz

380-415V 3N~50/60 Hz440-480V 3~60 Hz

Net/gross weight (kg) 135/145 170/185 190/200 255/270 275/290 290/305

Dynamic floor load (kN/Hz)

1.6± 2.4 1.9 ± 4.0 2.2 ± 5.10 2.7 ± 3.6 3.0 ± 4.8 3.22 ± 5.60

Porthole diameter (mm)

330 410 460

IP PROTECTION

Model IP degree of protection Description

kg 8

IP 24 DAppliance not protected against mechanical impacts.

Appliance protected against sprays of water inclined up to 15°.

kg 11

kg 14

kg 18

kg 24

kg 28

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GWH DIMENSIONS

kg 8 kg 11 kg 14 kg 18 kg 24 kg 28

A (mm) 1140 1250 1250 1455 1455 1455

B (mm) 695 695 845 945 945 1090

C (mm) 710 795 795 970 970 970

D (mm) 24 24 24 24 24 24

E (mm) 460 545 545 585 590 590

F (mm) 320 320 320 430 430 460

G (mm) 380 365 370 500 500 500

J (mm) 50 50 50 50 100 50

K (mm) 115 115 115 130 130 130

L (mm) 230 230 230 270 270 270

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Nkg 8 kg 11 kg 14 kg 18 kg 24 kg 28

N (mm) 530 618 618 785 785 785

P (mm) 182 295 295 307 308 308

R (mm) 995 1100 1100 1270 1270 1270

S (mm) 1060 1155 1155 1310 1310 1320

T (mm) 1060 1170 1170 1350 1360 1360

U (mm) 444 444 564 560 695 770

V (mm) 40 35 60 55 55 55

W (mm) 130 130 160 277 141 211

X (mm) 118 118 118 105 105 105

Y (mm) 168 170 89 150 150 150

Z (mm) 375 455 515 670 670 670

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GWM / GWN DIMENSIONS

D E

F

G

C

A

B I J K

LMN

OP

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S

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V

U

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Nkg 8 kg 11 kg 14 kg 18 kg 24 kg 28

A (mm) Width 710 795 795 970 970 970

B (mm) Height 1120 1230 1230 1440 1440 1440

C (mm) 330 410 410 460 460 460

D (mm) 691 691 841 941 941 1086

E (mm) 490 570 570 610 610 610

F (mm) 350 350 350 465 465 465

G (mm) 29 29 29 0 101 0

H (mm) - - - - - -

I (mm) 1035 1148 1148 1336 1336 1336

J (mm) 1035 1132 1132 1293 1293 1293

K (mm) 960 1090 1090 1250 1250 1250

L (mm) 98 98 98 98 98 98

M (mm) 203 203 203 203 203 203

N (mm) 183 293 293 308 308 308

O (mm) 88 100 100 125 125 125

P (mm) 190 250 250 320 320 320

Q (mm) - - - - - -

R (mm) - - - - - -

S (mm) 474 474 574 569 714 789

T (mm) 522 615 615 751 751 751

U (mm) 94 90 90 110 110 110

V (mm) 47 47 47 54 54 54

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SAFETY DEVICES

The appliance has been designed and provided with a safety data sheet to minimise risks for the user. The safety data sheet installed on the appliance allows you to make checks on:

Element

Pressure switch water level

Emergency stop

Power-on state of the motor driver

Tachometer sensor

Lock state

WARNING!If there is no safety data sheet, the appliance does not work.

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SAFETY WARNINGS FOR TRANSPORT

IMPORTANT!After receiving the appliance, check the condition of the packaging. In case of visible damage, remove the packaging in the presence of the carrier and sign the transport document with reservation.

WARNING!The manufacturer is not liable for any material damage or personal injury due to accidents caused by failure to comply with the instructions in this manual.

WARNING!The area where the appliance is transported and handled shall be transited only by the personnel involved in these operations.

WARNING!The transit areas to the installation site must at least withstand the static load of the appliance and transport system.

WARNING!During transport operations do not exert any pressure on the packaging as the machine components located along the packaging edges may be damaged.

TRANSPORT

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TABLE OF DIMENSIONS AND WEIGHTS (FOR TRANSPORT)

GWH

Model Gross weight Width * Depth * Height * Min. fork length

kg 8 205 kg 810 mm 880 mm 1280 mm 1100 mm

kg 11 240 kg 895 mm 880 mm 1395 mm 1100 mm

kg 14 280 kg 895 mm 1035 mm 1395 mm 1100 mm

kg 18 400 kg 1070 mm 1100 mm 1610 mm 1500 mm

kg 24 455 kg 1070 mm 1205 mm 1610 mm 1500 mm

kg 28 520 kg 1070 mm 1347 mm 1610 mm 1500 mm

* = dimensions referred to a packaged appliance

GWM/ GWN

Model Gross weight Width * Depth * Height * Min. fork length

kg 8 145 kg 810 mm 880 mm 1270 mm 1100 mm

kg 11 185 kg 895 mm 880 mm 1380 mm 1100 mm

kg 14 200 kg 895 mm 930 mm 1380 mm 1100 mm

kg 18 270 kg 1070 mm 1160 mm 1590 mm 1500 mm

kg 24 290 kg 1070 mm 1160 mm 1590 mm 1500 mm

kg 28 305 kg 1070 mm 1310 mm 1590 mm 1500 mm

* = dimensions referred to a packaged appliance

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TTRANSPORT WITH TRANSPALLET

WARNING!The transport and handling activities described in this section must be performed by qualified personnel with specific skills for such operations.

WARNING!Refer to the "Technical data" section for the weight of the appliance.

The appliance is transported to the point closest to the installation lsite on a pallet by means of a transpallet.

Observe the minimum fork length specified in the section "TABLE OF DIMENSIONS AND WEIGHT FOR TRANSPORT".

To handle the machine by transpallet, proceed as follows:

Step Action

1 Place the transpallet forks under the pallet to which the appliance is fastened.

2 Slowly lift by a few inches and check the grip stability.

3 Proceed slowly until near the place of installation and lower the load again.

Once at the site chosen for installation, proceed as follows:

Step Action

1 Unscrew the pallet fixing screws on the base of the appliance.

2 Gently slide the appliance off the pallet.

3 Manually push it to the point chosen for installation.

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WARNING!Do not lift the appliance without first anchoring it to a pallet.

WARNING!Any damage caused by handling the machine in a different way from that described in this manual shall not be attributed to the Manufacturer.

UNPACKING

IMPORTANT!After delivering the appliance, check the condition of the packaging.

If damage is ascertained:

Pos. Element

1 Leave the packaging concerned as it is found.

2 Immediately require a damage assessment by the company responsible for forwarding.

3 Report the damage detected to the relevant transport insurance.

Should no damage be ascertained, proceed to unpack the machine after placing the packaged appliance in the area designated for it.

Pos. Element

1 Cut the straps that secure the cardboard box.

2 Lift the cardboard box upwards.

3 Remove the protective packaging.

IMPORTANT!Put the materials used for packaging in a safe place, not accessible to unauthorised people, so as to keep them for any future movements.

After providing for the removal of the packaging, check that:• The various parts of the appliance do not show any physical damage due to shocks, tears or abrasions.• There are no marks or dents on the side panels indicative of shocks during transport.

PACKAGING DISPOSAL

IMPORTANT!If you proceed to dispose of the materials used for packaging, comply with the regulations applied in the country of installation.

The following materials are used for packaging:• Cellophane• Cardboard for the box• Wood for the pallet• Polystyrene for the angles

The packaging is an integral part of delivery and is not collected, so the purchaser is reponsible for its disposal.

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TSTORAGE

The product must be stored in a closed environment, protected from the elements.

The minimum and maximum conditions for the appliance storage are listed below.

Model Room temperature (°C) Room relative humidity (%)

All modelsMin Max Min Max

0 550

without condensation90

without condensation

If the appliance is not used for a period exceeding one month, please observe the following:

Step Element

1 Disconnect the power plug.

2 Close all water taps and the steam gate valve (if the appliance is steam-heated).

3Disconnect the condensate drain/recovery pipe.Note: After this operation, reconnect the pipe.

4 Dry the drum, the porthole gasket, and the dispenser compartment.

5 Remove any residual detergent.

6 Leave the door open and protect the appliance from dust and moisture.

7 Keep the appliance in a closed place under the expected environmental conditions.

IMPORTANT!In the event of long periods in storage, leave the appliance inside its original packaging, which guarantees excellent protection.

WARNING!Any damage caused by improper storage is not to be attributed to the Manufacturer.

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INSTALLATION

WARNING!Installation must be carried out by a qualified installer trained by the Manufacturer, in the presence of an electrical technician able to make the electrical connections required.

WARNING!Any installation changes must be approved by the Manufacturer.Otherwise, the Manufacturer assumes no liability for injury or damage.

INSTALLATION, CONNECTIONS, AND ADJUSTMENTS

PERMISSIBLE AMBIENT CONDITIONS

The minimum and maximum conditions for the appliance operation are listed below.

Model Power supplyWater pressure

(KPa)Steam pressure*

(KPa)Room temperature

(°C)Room relative humidity (%)

All models

V Hz Min Max Min Max Min Max Min Max

- 10 < V

< +10 of

the value

stated on

the label.

± 1

compared

to the

value

stated on

the label.

50 800 50 600 5 3530

without

condensation

90

without

condensation

* only for appliances with this type of heating.

INSTALLATION AND POSITIONING SITE

The installation site must meet the following requirements:• Be on the ground floor of a building• have a floor capable of supporting the weight (and the ground efforts indicated in the installation diagrams) of the appliance and

in which a cement screed has been laid• Have mains connections made in accordance with the applicable regulations of the country of installation.

Holes for the anchor screws of the appliance must be drilled in the installation site (only for GWM / GWN models).

Anchor holes

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Model A B C D E F G

kg 8522 mm

20.55 inch474 mm

18.66 inch69 mm

2.71 inch139 mm5.47 inch

57.5 mm2.26 inch

660 mm25.98 inch

670.5 mm26.39 inch

kg 11615 mm

24.21 inch474 mm

18.66 inch67.5 mm2.65 inch

139 mm5.47 inch

57.5 mm2.26 inch

750 mm29.52 inch

670.5 mm26.39 inch

kg 14615 mm

24.21 inch574 mm

22.59 inch67.5 mm2.65 inch

154 mm6.06 inch

57.5 mm2.26 inch

750 mm29.52 inch

785.5 mm30.92 inch

kg 18751 mm

29.57 inch569 mm

22.40 inch69.5 mm2.74 inch

220.5 mm8.68 inch

50 mm1.97 inch

890 mm35.04 inch

838.5 mm33.01 inch

kg 24751 mm

29.57 inch714 mm

28.11 inch69.5 mm2.74 inch

220.5 mm8.68 inch

50 mm1.97 inch

890 mm35.04 inch

984.5 mm38.76 inch

kg 28751 mm

29.57 inch789 mm

31.06 inch69.5 mm2.74 inch

220.5 mm8.68 inch

50 mm1.97 inch

890 mm35.04 inch

1059.5 mm41.71 inch

The floor of the place where the appliance is to be installed must have a thickness of 120 mm.

If the floor of the place where the appliance is to be installed has a thickness of less than 120 mm, proceed as follows:

Step Action

1 Break the existing floor up to a depth equal to 75 mm/ 2.95”.

2 Dampen the hole and spread the cement.

3 Insert the steel scaffold in the base to increase the flow-rate and reduce concrete deformations (reinforced concrete).

4 Insert the reinforced bars and secure them to the original floor using suitable chemical products, for example.

5 Fill the base with concrete and smooth the surface horizontally.

6 Leave it harden at least one week before assembling the appliance.

During the hardening phase, it is possible to make a reinforced concrete baseboard joined to the floor by 150-200 mm to raise the appliances.

The appliance must be positioned in such a way to avoid jets of steam, water, or other liquids.

WARNING!In the event the appliance is not installed on the ground floor of a building, the Manufacturer provides the weight and forces applied by the appliances in order to make structural calculations. Refer to the specific table.

WARNING!Installing the appliance on wooden floors is not allowed.

WARNING!Check that the appliance has sufficient space according to the installation layouts.

WARNING!Do not install and use the appliance with explosive atmosphere inside the machine.

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D E

F15

55 142288

G

C

A

B I J K

LMN

O

P

Q

R

S

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V

U

min

500

min 50min 50

D E

F15

55 142288

G

C

A

B I J K

LMN

O

P

Q

R

S

T

V

U

min

500

min 50min 50

Note: For the reference points in the figures, refer to paragraph “DIMENSIONS”.

Place the appliance near the discharge on the floor or near the discharge channel.

To allow installation and support interventions, comply with the recommended distances:

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• at least 500 mm of free space between the appliance and the rear wall;• at least 50 mm of free space between appliance side and side wall or other appliance.

Moreover, check that:• the electric absorption of the appliance is lower than that supplied by the electric company;• the steam and water pressure available (for appliances provided with this type of heating) are within the accepted values.

Below we indicate the accepted values for models GWM/ GWN:

ModelMax. floor static

load (kN)Dynamic floor load

(kN)Dynamic loadfrequency (Hz)

Max. water pressure (KPa)

Max. steam pressure (KPa)

kg 8 1.9 1.6 ± 2.4 13.7

800 600

kg 11 2.2 1.9 ± 4.0 12.7

kg 14 2.7 2.2 ± 5.1 12.7

kg 18 3.4 2.7 ± 3.6 8.2

Kg 24 3.9 3 ± 4.8 8.2

Kg 28 4.2 3.22 ± 5.6 8.2

Allowed values for the GWH models:

ModelMax. floor static

load (kN)Dynamic floor load

(kN)Dynamic loadfrequency (Hz)

Max. water pressure (KPa)

Max. steam pressure (KPa)

kg 8 2.3 1.9 ± 0.5 19.4

800 600

kg 11 2.6 2.2 ± 0.5 17.9

kg 14 3.2 2.7 ± 0.5 17.9

kg 18 4.9 4.0 ± 0.7 16.3

Kg 24 5.3 4.6 ± 1.1 16.3

Kg 28 5.8 5.0 ± 1.1 15.25

Prepare some wall taps at a distance that must not exceed the length of the supplied pipes.

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SECURING

To secure the appliance, perform the operations described below.

After locating the appliance in the place of installation, proceed to remove the appliance upper, front, rear, central and lower panels (the latter only in some models where fixings are less accessible):

Step Action

1 Unscrew the two M6 Torx head rear screws to remove the top panel.

2Remove the front service panel (secured with two M6 torx head screws on the bottom and 2 M4 torx head screws on the top).Note: Pay attention to the electrical connection of the emergency stop button.

3Unscrew the M6 Torx head screws to remove the central rear panel and the lower rear panel (the latter in models where fixing holes are less accessible).

4 Remove the rear panel of the switchboard where electrical connections will be made;

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Then proceed to secure the device to the floor (or metal base, only for GWM/GWN) models, as described below:

Step Action

1 Place the appliance on the drilled holes.

2Make sure the appliance has a steady, horizontal position in all corners. If this is not the case, balance the appliance by inserting stainless steel supports or “A” galvanised spacers (not supplied) between the appliance frame and the floor.Note: The support size must match the size of the appliance frame in correspondence of the fastening bolts (80x80mm)

3Secure the appliance to the floor using M16 (mechanical or chemical) anchor bolts with a minimum length of 150 mm (not supplied). Tighten the nuts with a torque of at least 100 Nm.

A

WARNING!Tighten the bolts only after checking the appliance for actual stability and proper levelling.

IMPORTANT!If the appliance is not secured to the floor, it may move and cause damage to people and/or things.

WARNING!Always make sure that the appliance is properly levelled.In case of subsequent movements, levelling and securing operations must always be performed.

Proceed to remove the brackets securing the drum during transport(2 brackets at the front and two at the rear) (only for GWH models).

After removing the transport brackets:

Step Action

1 Reattach the front, central rear, lower rear and upper panels.

2 Make connections to the mains connections required.

WARNING!Do not operate the appliance without having first removed the brackets.

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ADJUSTMENTS

WARNING!Adjustment operations must be performed by a certified technician who has been trained by the Manufacturer.

IMBALANCE MICRO SWITCH ADJUSTMENT (GWH model only)

Adjust the imbalance micro switch to prevent excessive imbalances of the tank drum unit during spinning, and ensure proper operation of the appliance.

WARNING!The adjustment operation of the imbalance micro switch must be performed after removing the transport brackets.

WARNING!Adjust after installing the appliance in its final position with an empty drum.

Proceed as described:

Step Action

1 Place the elastic rod (A) in the middle and at the bottom with respect to the slot determining the maximum excursion.

A

WARNING!Adjust this device whenever the appliance must be moved.

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CONNECTIONS

WARNING!The connections to the appliance must be carried out by a qualified installer trained by the manufacturer, in the presence of an electrical technician able to make the electrical connections required.

WARNING!The Manufacturer will not be responsible for any damage to the appliance caused by faulty connections, or use of connection materials other than those described.

WARNING!After carrying out the connections, make sure there are no bottlenecks in the pipes used.

WATER CONNECTION

WARNING!When drinking water is connected to the appliance, a double check valve (or another equally effective device), providing at least third class protection to prevent the onset of backflow, must be mounted at the junction point between the water connection and the appliance.

The appliance requires:• A connection for "C" hot water input (maximum 90°C);• Two connections for cold water input (“B” hard and “A” fresh water respectively).

A B C

ModelCold fresh (A)

water inlet Cold hard (B) water inlet

Hot (C) water inlet

Flow rateIncoming water

pressure

kg 8

3/4” 3/4” 3/4” 13 l/min

Recommended:100 ÷ 400 KPa

(extendable: 50 ÷ 800 KPa)

kg 11

kg 14

kg 18

Kg 24

Kg 28

WARNING!All appliance water connections must be connected. Must be equipped with stop valves and filters to allow installation and maintenance.

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Water hardness can be determined using the table below:

Classification mmol/dm3 °dH (German degrees)°fH (French

degrees)English degrees

Soft 0 → 1.25 0 → 7 0 → 12 0 → 8.75

Average 1.25 → 2.5 7 → 14 12 → 25 8.75 → 17.55

Hard 2.5 → 3.75 14 → 21 25 → 37 17.5 → 26.3

Very hard > 3.75 > 21 > 37 > 26.3

If fresh hot or cold water is not available, prepare an offtake or "T-shaped" connectors so as to always supply all appliance inputs.

Step Action

1 Connect the hoses to the appliance connectors and to the wall ones.

2 Interpose sealing gaskets.

2 Manually close the nut of the hose ring nut up to the lock.

3 Make a quarter turn with a monkey wrench.

WARNING!Do not connect the water inlets with rigid pipes. Use the pipes supplied with the appliance. Rigid pipes can cause problems due to the vibrations generated by the appliance during normal operation.

WARNING!Do not connect with used hoses.

WARNING!At the end of connection, make sure that there are no bottlenecks or crushed parts in the used pipes.

Check the ring nuts of the loading pipes and filters (where present) for tightness, slowly opening the water tap and checking for water leaks.

WARNING!If the incoming water pressure is lower than the minimum value, the outcome of the washing programme is not guaranteed.

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DRAIN PIPE CONNECTION

The appliance is equipped with a connector for the drain pipe (A) of the water used during the washing process.

For the drain pipe connection, the Manufacturer provides the following:• A 3” rubber elbow• two metal strips to connect the drain.

A

Model Drain pipe

kg 8

3”

kg 11

kg 14

kg 18

Kg 24

Kg 28

For the drain pipe (B) connection:

Step Action Picture

1Connect the rubber elbow to the drain connector (A).

BA

2Tighten the elbow to the connector using metal strips.

Water is drained via a motorised valve which remains open if no voltage is available.

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Some special versions are equipped with a drain to recover the water of some washing phases.

WARNING!Make sure that the distance between the appliance drain connector and the floor drain is not greater than the supplied elbow-joint length.

WARNING!The drain duct must always be lower than the appliance outlet and its diameter must not be lower than that of the supply pipe.

WARNING!The drain duct must withstand temperatures of 90° and have such a capacity as to collect the water drained.

WARNING!Make sure there are no bottlenecks.

If several washing machines have been parallelly installed in the room, the main drain channel must have such a capacity as to simultaneously collect the water drained by all connected machines.Every 12 metres of drain pipe, a bad odour elimination device must be installed.For each connection of the appliance to the drain pipe, the diameter or width of the pipe increases. The recommended diameters for the drain pipe are:• d1 = 75 mm/ 3” for a machine• d2 = 100 mm/ 4” for two machines• d3 = 125 mm/ 5” for three machines

FLOW

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ELECTRICAL CONNECTION

WARNING!The connections to the equipment must be carried out by a qualified installer trained by the manufacturer, in the presence of an electrical technician able to make the electrical connections required.

WARNING!For appliances with steam supply, make sure that the electrical connection cable cannot come into contact with the steam supply pipe or condensation collection/recovery pipe.

WARNING!For each appliance, an independent circuit must be used. The electrical installation of the laundry facility must include a differential switch (RCD) type B and an automatic disconnection device (laundry distribution unit).

IMPORTANT!The electrical connection must be carried out in compliance with the rules in force in the country of installation.

IMPORTANT!Power the appliance in accordance with its rating plate data, and check the distribution system for correctness.

EARTHING CONNECTION

WARNING!The appliance must be connected to the protective earthing system of the room where it is installed, using an independent conductor.

The appliance described in this manual is set up for a “TT” earthing system.

To perform a protective earthing connection, follow this procedure:

STEAM AND CONDENSATE CONNECTION (ONLY FOR APPLIANCES WITH STEAM HEATING)

Model Inlet size Steam typeIncoming steam

pressure

All models with steam heating

M 3/4" threaded dry saturated 50 KPa ÷ 600 KPa

Provide for a valve to disconnect the appliance in case of maintenance or failure.Insert the supplied filter with F/F 3/4” thread between the steam valve and the appliance inlet.

IMPORTANT!The recommended pressure for the appliance optimal performance ranges from 400KPa to 600KPa.

WARNING!If the system pressure values are different from those specified, please contact the Manufacturer.

WARNING!Coat the steam inlet and/or condensate outlet hose with the insulating sheath supplied to prevent the operator from getting burnt.

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Step Action

1Connect to the clamp on the side of the disconnector switch protected by the rear cover of the electrical panel.

Note: Use the cable gland mounted on the rear panel.

WARNING!Should multiple appliances be installed in the same room, ensure that a protective equipotential connection is made between all appliances, using the outer protective clamp on the rear of the washing machine. Then connect to the earthing connection through an earthing protective circuit alternative to the earth wire provided with the socket.

Pos. Element

1 Laundry protective earthing

2 Washing machine outer protective clamp

3 Protective conductor - connection of the machines

4 Equipotential earthing symbol

1

1

2

2 2 2

2

2 2 2 2 2

3 3

3 3

3 3 3

4

If in the installation room multiple single-phase appliances are parallelly connected, these appliances must be connected as shown in the picture below.

The frequency inverter and motor power supply phase, which is connected to the clamp inside the appliance, must be alternately connected to the mains L1 phase for the first appliance, and to the L2 second phase for the second appliance, etc. The fourth appliance must be connected to the L1 first phase. This ensures a uniform load of the electrical mains.

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POWER SUPPLY CONNECTION

Below is the connection diagram of the appliance to the electrical mains (with differential switch):

Pos. Element Description

1 Differential switch (RCD)

• Operating current = 100mA (if it is not allowed in the installation site, use 30mA current, and choose the minimum delay type).

• Install max. 2 appliances for each RCD (for 30mA just 1 appliance).

• Type B.

2 Laundry power distribution board

3 Power protection

Protects the equipment and the electrical installation against overload and short circuit. Fuses or circuit breakers can be used as power protection devices.

Note: Protection must be "slow", curve D. If this is not possible, use the 1st protective device exceeding rated current so as to prevent the connection from being cut off during the machine start-up.

4 Washing machine

5 Phase conductors

6 Protective conductor

7 Master switch power supply clamp

8 Neutral conductor

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1

2

3

4

5

6

7

8

WARNING!The power supply cable is not part of the supply.

The power supply cable must be:

• Conducting with copper nuclei• Flexible• Short and straight from the power protection device to the appliance, without deviation• For the section (see the "minimum section" table below)• Without plugs or extension cords (the appliance is intended to be permanently connected to the electrical mains).

MINIMUM SECTIONS OF POWER SUPPLY CONDUCTORS

Power protection (US) Phase conductor minimum section (mm2) AWG

Protective conductor minimum section (mm2) AWGInt. protection Fuses

20A (20A) 16A (15A) 2.5 mm2 (AWG 13) 2.5 mm2 (AWG 13)

25A (-) 20A (20A) 4 mm2 (AWG 11) 4 mm2 (AWG 11)

40A (40A) 32A (30A) 6 mm2 (AWG 9) 6 mm2 (AWG 9)

63A (-) 50A (50A) 10 mm2 (AWG 7) 10 mm2 (AWG 7)

80A 63A 16 mm2 16 mm2

100A 80A 25 mm2 16 mm2

125A 100A 35 mm2 25 mm2

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POWER SUPPLY CABLE CONDUCTOR ENDS

Pos. Element

1 Protective conductor

2 Phase conductor

3 Phase conductor

4 Phase conductor

5 Neutral conductor

6 Tube terminal

7 Stripped conductor length

1

2

3

4

5

6

7

MAIN SUPPLY CONNECTION

Pos. Element

1 Master switch

2 Loop

3 Power supply cable loosening

1

2

3

To make the power supply connection, follow this procedure:

Step Action

1 Insert the cable into the hole on the rear panel.

2 Strip the individual wires.

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Step Action

3Leave the (PE) protective earth conductor slightly longer.Note: So that it disconnects last in case of accidental detachment of the cable.

4For stripped conductor ends, use isolated pins for L1/U, L2/V, L3/W, N.Note: Make sure no accidental contact is possible as the power supply cable remains live even if the master switch is turned off.

5 Insert the protective conductor into the eyelet of the cable to ensure proper connection to the PE clamp.

6Connect the conductors of the power supply cable to the terminals (L1/U, L2/V, L3/W, N) and the clamp (copper screw) marked PE.

7Loosen the cable before running it into the loop.Note:This prevents condensation water from penetrating into the appliance.

WARNING!Check that the cable has a bend that is lower than the appliance inlet or terminal board, in a way that any drops of condensation on the cable do not come into contact with the electrical connections.

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LIQUID DETERGENT INTRODUCTION PUMP CONNECTION (OPTIONAL)

WARNING!The appliance connections must be carried out by a qualified installer, trained by the Manufacturer.

In the back of the device there are 13 inputs (1) for the hydraulic connection of the liquid detergent automatic dispensing system. Three different diameters are available to allow the connection of the different sections of pipes that can be provided with the automatic dispensing systems.

IMPORTANT!Use pumps for liquid detergents with sufficient flow velocity, so that the required amount is conveyed in a short time (less than 30 seconds).

WARNING!Before connecting, remove with a tool the inner membrane plugging the hole to be used.

On the rear panel is a plastic tube connector for liquid detergent hoses. Depending on the number of pumps used for liquid detergents, drill 8 mm Ø holes (max. 8) in the connecting section for each pump.

IMPORTANT!Use the openings on the left for connecting the pumps.

The pumps resommended flow is 10-60 l/h.

In the connecting section there are three connecting pipes with an internal diameter of 12 mm. These connecting pipes are to be used only for conveying liquid detergent mixed with water. Drill 11.5 mm Ø holes in the pipes. These connecting pipes are normally closed. Drill holes only in the pipes to be used.

WARNING!Before using the appliance, remove the particles produced by drilling as they may clog hoses and holes.

WARNING!Check that the hose connection is sufficiently tightened. Any leaks of chemical substances may cause serious injury, and severe damage to the appliance. If one of the connecting pipes is open, close it and cover the hole with the cap provided.

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ELECTRICAL CONNECTION OF THE LIQUID DETERGENT AUTOMATIC DISPENSING SYSTEM

WARNING!The appliance electrical connections must be performed by a qualified, enabled technician.

Refer to the wiring diagram for connection modes.For the electrical connection of the signals controlling the dispensing system, a terminal block for the corresponding pump connection is provided on the back of the appliance.The electrical connection plate is located close to the terminal block.

The soap pumps can be powered at 24Vac or 230Vac. The maximum current for the pump control circuit must be powered at 4A.

Proceed as described:

Step Action

1 Run the signal electrical connection cable through the plastic loop.

2 Connect the wires to the respective positions of the connector (screw clamps).

3 Secure the cable by tightening the loop to prevent detachment.

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TESTING

Functional testing, designed to check the appliance for proper operation, is carried out at the factory.

On-site, during installation, a technician must check that the machine is properly installed. This means checking: • Floor anchors • Transport damage • Levelling • Alignment • Distances from other equipment • Suitability of the premises • Functionality of the installed machine

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SAFETY INSTRUCTIONS FOR MAINTENANCE

The appliances must undergo regular technical maintenance, and any detected defect which can jeopardise the workers' health and safety must be eliminated immediately.

WARNING!Maintenance operations must be performed by qualified, authorised personnel.

From an operational point of view, maintenance operations can be divided in two main categories:

Routinemaintenance

All those preventive operations that the operator must carry out to ensure the smooth operation of the appliance over time.

Extraordinary maintenance

All those operations that the operator must perform on the appliance when required (breakage, malfunctions, ...).

WARNING!Before performing any maintenance work:• Disconnect the appliance from the power source• Disconnect all other supply sources such as steam/condensate drain or gas• Make sure the drum is at a standstill• Make sure internal temperature is below 40°C• make sure there is no water in the tank before opening the porthole.

If the person performing maintenance work is not visible during power disconection, or if people who are not aware of maintenance work being performed can start a cycle without realising the presence of people working on the appliance, it is necessary to affix warning signs indicating "Appliance under maintenance" .

Each procedure described in this manual must be accompanied by the required PPE.

After performing maintenance work and prior to re-commissioning the appliance, it is necessary to:• Make sure that any replaced part and/or the tools used for maintenance have been removed from the appliance• Check the emergency devices• Carefully inspect the appliance before operating it again, and make sure all panels have been reassembled and returned to their

seat.

IMPORTANT!The machine parts must only be replaced with original parts supplied by the Manufacturer.

MAINTENANCE

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EROUTINE MAINTENANCE

To ensure the appliance proper operation, regular and preventive checks and maintenance work must be carried out according to the tables provided and the maintenance schedule indicated therein.

Failure to observe the above exempts the Manufacturer from any liability to the effects of the warranty.

The intervals indicated refer to normal operating conditions, i.e. in line with the expected and contractually established operating conditions.

WARNING!The personnel in charge of maintenance activities must be authorised and especially trained on the safety and operational standards to be complied with in the danger situations that may arise, and the correct methods for avoiding them.

VERIFICATION TABLE

OperationFrequency

Weekly Monthly Quarterly Yearly

Make sure that the washing cycle does not start with the porthole open and that the latter cannot be opened when the washing cycle is in progress.

•

Make sure that the fastening bolts of the device are fixed to the floor. •

Make sure that nothing has been left (clothes or other objects) inside the drum or rubber gasket.

•

Check the transmission belt tension. •

Check the seal of the water and steam valves. •

Make sure that water does not leak from the coupling hub of the washing machine drum.

•

Check the seal of the discharge valve. •

Make sure that the contacts on the contactor terminals and on the other live terminals are tightened correctly.

•

Check the tightening moments of the screws. •

Check the seal of all the hoses and connections inside the appliance. •

TIGHTENING MOMENTS

Tightening torques are used on the appliance, except standard torques and the torques specified in the specific points:

Door lock fastening screw. M5 - 2.5 Nm

Door handle central screw. M6 - 8.8 Nm

Handle swivel mechanism. M6 - 3.5/3.8 Nm

Suspension screws of the door, front panel M6 - 8.8 Nm

Anchoring bolts. M16 - 100 Nm

External drum belt screws. M8 - 26 Nm

Motor support screws. M12 - 5 Nm

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OPERATIONS TO BE PERFORMED EVERY 1000 CYCLES

Required IPD Operator qualification Required equipment

USER

• Key kit• Screwdriver• Torx

The appliance electronic control counts its cycles and operating hours. Every 1000 cycles (or manually), it indicates the request for maintenance. Proceed as follows as soon as the message is displayed:

Pos. Element

1 Write the number of cycles performed on the maintenance form.

2 Check the operation of the differential switch by pressing the "test" button (if available).

3 Clean the inverter cooling fan.

4 Make sure that the floor fastening nuts (if available) are closed.

5 Check tightness of the electric power connection screws on the heating remote control switch and disconnecting switch.

6Disassemble the discharge valve and remove any internal thread. Make sure that water leaking from the drain during the washing cycle is irrelevant.

7 Check resistors operation and remove any lime scale deposit and threads.

8 Reset the maintenance message following the procedure contained in the annex concerning control.

TRANSMISSION BELT TENSIONING


ENABLED TECHNICIAN

Proceed as follows to check the belt tensioning:

Pos. Element

1 Apply a force of 60N to the central point between motor and belt (perpendicularly and only to one belt at a time).

2Measure the belt displacement.

Note: correct displacement ranges between 15 and 20 mm. Reduce tension if displacement is <15 mm or increase tension if displacement is >20.

3 Use the screw and the motor support adjustment and locking nut to obtain the indicated value.

WARNING!If the belt is too tight, wear is more likely to occur. On the other hand, if it is too loose, the belt tends to skid.

Replace the belt if worn. Contact the Authorised After-Sales Centre for replacement.

Should an “electric belt tensioning meter” be available, the reference frequency of the single appliances are indicated in the following table.

Freestanding machines:

8 kg /15 - 18 lb 67 - 70 Hz

11 kg / 25 lb 65 - 68 Hz

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CLEANING

The appliance must be kept well cleaned. Regular cleaning reduces the risk of breakdowns and accidents.

Following are the main cleaning operations to be performed on the appliance:

OperationFrequency

Daily Weekly Monthly Quarterly

Clean the porthole gasket. •

Remove any product residues from the detergent drawer. •

Clean detergent stains from the outer surface of the machine. •

Clean the cladding panels. •

Clean the forced cooling openings (cooling fans). •

Clean the filters of the water load solenoid valves. •

Clean the filters of the steam solenoid valve (only for appliances with this type of heating).

•

Clean the syphon of the softener C compartment (for kg 8,11,18,22) •

Clean the drain of the discharge valve. •

Clean the display visual surface. •

WARNING!Do not use acid solvents or grease to clean the gaskets!

WARNING!Do not use flammable or abrasive products.

WARNING!Never use direct jets of water to clean the appliance.

WARNING!Keep the space around the appliance clean. Keep the appliance away from flammable materials.

Freestanding machines:

14 kg / 30 lb 79 - 83 Hz

18 kg / 40 lb 64 - 69 Hz

24 - 28 kg / 55 - 65 lb 72 - 75 Hz

Rigid-mount machines:

8 kg / 18 lb 88 - 98 Hz

11 kg / 25 lb 62 - 67 Hz

14 kg / 30 lb 73 - 78 Hz

18 kg / 40 lb 56-61 Hz

24 kg / 55 lb 63 - 73 Hz

28 kg / 65 lb 80 - 86 Hz

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DISPLAY CLEANING.


USER • Damp cloth

To clean the display, use a slightly damp cloth without exerting too much pressure. Part of the display consists of a fluid.

WARNING!Breaking the display can cause fluid leakage.

WARNING!Should body parts come into contact with the display fluid, wash with plenty of water and soap. Seek medical help in the event of accidental ingestion of the fluid.

Condensation may form on the glass of the display, thereby damaging the latter irreparably.Immediately wipe up the water droplets.

FILTER CLEANING

WARNING!Before cleaning filters, make sure all the water intake pipes connected to the appliance are closed.


USER

• Key set• Pliers• Screwdriver

To clean the filters, proceed as described:

Pos. Element

1 Close the water taps.

2 Unscrew the hose attached to the appliance.

3 Remove the filter, clean it and replace it.

WARNING!Filter cleaning intervals depend on water quality.

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ESOFTENER SYPHON CLEANING


USER • Screwdriver

To clean the softener syphon, proceed as described:

Pos. Element Picture

1 Open the dispenser lid.

2 Remove the water nozzle deflector (pulling upwards).

3 Remove the softener pan.

4 Remove the softener syphon and rinse it with running water.

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EXTRAORDINARY MAINTENANCE

WARNING!Extraordinary maintenance operations are reserved for qualified, technical employees, trained and authorised by the Manufacturer or the Authorised After-Sales Centre.These interventions require in-depth, specific knowledge of the appliance as well as the operations required, associated risks and correct procedures for safe operation.

If exceptional events requiring extraordinary maintenance operations occur, the user must follow these procedures:• Check the status of damaged or out-of-phase components• If the operations to be carried out are not covered in this manual, send the Manufacturer a report with the events occurred, the

inspection result and any comments.• Send the report with the events occurred, the inspection result and any comments to the address specified in the appropriate form.

The Manufacturer or the Authorised After-Sales Centre will assess the situation case by case.They will then agree on the type of action to be taken jointly with the user, choosing the most suitable solution among those listed below:• The Manufacturer or the Authorised After-Sales Centre will send another qualified technical employee, trained and authorised to

perform the necessary operationsOr• The Manufacturer will authorise the user to take the required actions, sending additional instructions

WARNING!The spare parts to be replaced shall be ordered from the Manufacturer.If the customer does not use original spare parts or parts authorised in writing by the Manufacturer, the latter shall be deemed free of any liability on the operation of the appliance and the safety of the operators.Permissions and/or instructions must always be given in writing. Without a written permission, it is forbidden to operate the appliance, and the Manufacturer declines all responsibility.

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EREPLACING THE DOOR GASKET


ENABLED TECHNICIAN

• Rope• Silicone

To replace the door gasket, proceed as follows:

Step Action

1 Open the door.

2 Remove the glass of the door with the gasket, pulling the gasket of the door steel frame in the drum direction.

3 Tear off the gasket from the glass.

4 Insert the new gasket into the glass wider recess, with the edge upwards.

5 Lubricate the recess of the door gasket with soap and water.

6

• Run a smooth rope into the recess. • Wrap the entire edging with the rope and fit it into the door frame.• Grasp one end of the rope with your hand and press it against the door. • Pull the other end towards the centre of the glass to properly lay the gasket edging.

7 Apply some silicone on the frame top and bottom.

8 Leave the door closed until the silicone is hardened.

TRANSMISSION BELT REPLACEMENT


ENABLED TECHNICIAN

WARNING!Make sure the appliance is not connected to the power supply and cannot be accidentally turned on.

WARNING!To remove belts from the pulley, never use levers, screwdrivers or similar tools.

Belts are accessible from the rear of the appliances. If belts are too tight or too loose, their life cycle is reduced. Moreover, if they are too loose, they can come out of the seat of the pulley and cause damage and noise.

WARNING!Pay attention during the course of operations. A risk of shearing/crushing persists.

To replace the transmission belt, proceed as follows:

Step Action

1 Remove the rear panel of the machine.

2 Slide out the belt transmission rotating the pulley of the drum by a quarter turn.

3Place the new belt on the motor pulley first and then on the pulley of the drum by rotating it slightly. The belt is self-centring.

Refer to the "Tensioning transmission belts" section.

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REPLACING FUSES


ENABLED TECHNICIAN

WARNING!Make sure the appliance is not connected to the power supply and cannot be accidentally turned on.

The fuse precise values can be found close to the fuse casings and in the circuit diagram supplied with the appliance.If a fuse blows, it can be replaced with a fuse with the same value, but never with a fuse having a higher value. If a fuse blows again, do not replace it, but find the cause of the fault using the wiring diagram attached.

In case of need, please contact the Manufacturer.

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DECOMMISSIONING

To decommission the appliance, proceed as described:

Pos. Element

1 Disconnect the appliance external power supply.

2 Disconnect the appliance main switch.

3 Close the water and steam supply (if any) and disconnect the pipes.

4 Unscrew the floor fixing screws.

5 Remove the machine following the transport procedures described in this manual.

6 Remove the appliance door to prevent the appliance from being re-commissioned.

WARNING!When the appliance is decommissioned, dismantle the door!

DECOMMISSIONING

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DISPOSAL

IMPORTANT!In compliance with the standards for waste disposal in force in the installation country, and with a view to safeguarding the environment in which the appliance is installed, all appliance parts must be divided so as to be properly disposed of and recovered.

The appliance disposal follows the WEEE - Waste Electrical and Electronic Equipment - Directive (2002/96/EC). The purpose of this directive is the prevention of waste electrical and electronic equipment and, in addition, the reuse, recycling and other forms of recovery of such waste so as to reduce disposal.

Illegal disposal of the product by the user involves the application of the administrative sanctions provided by law.

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RICERCA GUASTI

TROUBLESHOOTING

The following information is intended to assist you in identifying faults and restore the appliance functionality and efficiency.

MALFUNCTIONS OR FAULT MESSAGES

IMPORTANT!To search for "possible causes" and "remedies", refer to the tables contained in the following paragraphs.

Malfunction or fault message Possible causes Remedy

Guido board malfunctions

1A The appliance does not turn on. 1,2,3,4,5,6,7,8,9,10 1 - 2 - 3

2 The display remains blank. 1,2,3,4,5,6,7,8,9,10,11,12

3 Backlighting missing keys (Guido) 9,12,13

4 The appliance does not upgrade. 11.12

5 The appliance does not start and “switch ON/OFF the machine” is displayed. 9,12,14,18

6 The upgrade installed does not work. 11,14,51

7 The cycle selection icon is red. 12,13,26,27

8 No washing programme is displayed on the monitor. 9,26,27,28

9 The board does not recognise the USB / SD memory. 12,13,29

10 The usual cycles are not displayed. 26,27,28

11

13 SIC board malfunction

14 No green LEDs are on. 1,2,3,4,5,6,7,8,9,10,15

15 The red LEDs allowing rotation do not light up. 4,11,18,24,25,30,52

16 The digital input LEDs do not activate correctly. 8,15,25,42,53

17 Release relays do not activate. 7,8,10,11,24,34,36,53

18 Shutdown/release relays activate, but the lock does not operate. 7,33,37,38,142

19

22 Power board malfunction

23 No green LEDs are on. 1,2,3,4,5,6,7,8,9,10,15,50

24 Relay outputs do not activate. 8,10,15,16,17,18

25 Two relay boards trigger outputs simultaneously. 18.19

26

28 Fault warning

30 A 001 "Emergency Stop 1 pressed" 4,24,36,67

31 A 002 "Emergency Stop 2 pressed" 4,24,36,67

32 A 101 "Presence of water in the tank" 7,14,33,40,42,67,74,75,87

33 A 102 "No water" 4,8,16,19,33,36,41,42,50,56,57,64,65,67,78

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34 A 103 "Water drain too slow" 7,33,40,42,67,74,75,85,87,139

35 A 104 "Load Timeout" 4,8,16,19,33,36,41,42,50,56,57,64,65,67,78

36 A 105 "Recirculation pump thermal protection" 53.135

37 A 106 ""Recirculation pump overtemperature protection" 53,135,136

38 A 107 "Empty recovery tank" 125.126

39 A 108 "Full recovery tank" 125.126

40 A 109 "Empty soap jerrycan" 126.127

41 A 201 "Heating too slow" 33,39,40,41,82

42 A 202 "Heating 1 malfunction" 33.128

43 A 203 "Heating 2 malfunction" 33.128

44 A 204 "Heating timeout" 33,39,40,41,82

45 A 205 "Overtemperature or probe disconnected" 17,82,83,137

46 A 301 "Failure to lock/unlock the door" 33,140,142

47 A 302 "Door fault"7,11,15,24,25,30,32,33,36,38,52,55

48 A 303 "Close the door" 30,36,123

49 A 304 "Close the dispenser door" 137

50 A 305 "Anomalous drum rotation" 129

51 A 306 "Block 1 fault" 30.37

52 A 307 "Block 2 fault" 30.37

53 A 401 "Activation not detected" 3,10,17,35,47,49,67

54 A 402 "Board 1 not present" 8,15,16,18



57 A 501 "Drum excessive imbalance" 14,35,60,61,85,86

58 A 502 "Motor protection" 14,53,130,131,132

59 A 503 "No drum rotation" 4,14,53,130,131,133

60 A 504 "Actuators unpowered" 4.17

61 A 601 "Overcurrent protection tilting"

62 A 602 "Tilting thermal protection intervention"

64 A 702 "Scheduled maintenance due"

68 AA 901 "Error during file download" 12

69 A 902 "Power failure" 134

71 E0 "Motor error" 3,10,17,35,47,49,67

72 E1 "Presence of water in the tank" 14,71,75,85,86,139

73 E2 "No water"4,8,16,19,33,36,41,42,50,56,57,64,65,66,67,78

74 E3 "Failure to drain water" 7,33,40,42,67,74,75,85,87,139

75 E4 "Slow heating" 22,33,39,40,41,82,95

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76 E5 "Overtemperature or disconnected probe" 17,82,83,137

77 E6 "Failure to lock/unlock"7,15,24,25,30,32,33,36,38,52,140,142

78 E7 "Door fault"7,11,15,24,25,30,32,33,36,38,52,55

79 E8 "Level fault" 14,67,71,72,81,88,90,96,141

80 E9 "Imbalance" 14,35,60,61,85,86,114

81

82 Machine malfunctions

83 The cycle does not start12,13,14,16,17,24,26,27,28,30,48,55

84 The cycle is not performed properly 12,13,14,35,52,53,56

85 The door is locked, but unlocked immediately shortly afterward12,13,24,26,27,28,29,41,44,46,47,49,50,52,53,57,58

86 The cycle is interrupted during spinning 3,5,10,24,33,36,45,46,53

87

90 The door does not close 30,31,32

91 The door is closed but the lock does not work7,11,15,24,25,30,32,33,36,38,52,55,142

92 The machine does not unlock the door at the end of the cycle 24,25,30,33,34,36,37,38,45,50

93 The door unlocks during the cycle 30.59

94

98 The drum does not rotate3,6,9,12,13,14,16,24,35,43,44,45,46,47,48,49,53

99 The drum rotates abnormally and unsteadily 14,43,53

100 The drum does not stop 9,14,16,35,46,54

101 The drum rubs the door glass 11,12,13,14,47,60,61

102 The drum does not rotate at the speed set 14,35,43

103 The drum is whitish 21.62

104 The drum is ovalised/rotates eccentrically 14,59,60,61,63

105 The drum shows signs of burns 14,59,60,61,63

106

109 The machine does not fill with water4,8,16,19,33,36,41,42,50,56,57,64,65,67,78

110 The machine fills with water very slowly 65,66,67,68,69,70

111 Water exceeds the set level in the machine and overflows 70,71,81,96

112 No water can be seen in the drum 56,68,73,96

113 Water is not loaded in the machine to the level set 68,73,96

114 Water is not loaded in the machine from the valves set 67.69

115 Water is loaded in the machine but the level does not rise 68,71,72,74,75,76

116 The inlet valves are noisy 70,75,77,78

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117 The machine produces splashes from the soap dispenser 70,79,80

118 Powder is not loaded in the machine from the dispenser 70.78

119 The water level drops during the cycle and the machine tops it up 68,71,72

120 Inconsistency between displayed value and real level in the tank 71,72,96

121 The balanced load is not working and the water temperature is abnormal 67,69,82,83,84

122 The machine does not empty 75,85,139

123 The machine drains water very slowly 85,86,139

124 The discharge valve does not cloese - does not move 7,33,40,42,67,74,75,87

125 The discharge valve does not open 75

126 The machine produces an excessive amount of foam 88,89,90,91,92,93

127

130 The machine does not heat 33,39,40,41,82

131 The machine heats slowly 22,39,95

132 The machine frequently blows resistors 21,22,96

133 The machine does not reach the set temperature 22,39,82,95

134 The machine continues to heat 82.97

135

144 Water leaks from the machine porthole and gaskets 30.31

145 There is a water leak in the machine 98,99,100

146

148 At startup, the differential protection is actuated 3,6,47,101,102

149 The overcurrent protections are actuated 47,67,103,104

150 The power supply cable overheats 105,106,107

151 The voltage across the disconnecting switch is insufficient 105,106,108

152 Contactors, relays and other components switch improperly or are noisy 23.109

153 There is voltage between the masses of two adjacent machines 110.111

154

155 The machine performs no spin cycle, although empty 14,35,43,60,112

156 The machine does not perform all spin cycles 14,35,60,61,85,86

157 After spinning, the stopping time is high 54.113

158 The protection against imbalance is frequently actuated 14,35,60,61,85,86

159 The machine vibrates and is excessively imbalanced during spinning 60,61,115

160

163 When washing, the machine emits metallic noises 43.116

164 During the spin cycle, the machine emits a continuous dull thud 63

165 During the spin cycle, the machine emits rhythmic, metallic noises 117,118,119

166 During the spin cycle, the machine emits clicking sounds 43.117

167

169 Laundry is ruined when it comes out of the washing cycle 62

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170 Burnt motor 6,14,54,67,130

171 Burnt transformer 54.120

172 24V - 10A fuse burnt 120

173

174 "ESAF" flashes on the inverter 121

175 "SA" flashes on the inverter 4,45,67,122,123,124

POSSIBLE CAUSES

Possible causes

1 No power supply / plug disconnected or faulty

2 Disconnector in the OFF position or faulty

3 Appliance fuses actuated or not present

4 Board connectors disconnected

5 Thermal protections/system differentials actuated

6 Lack of one or more power supply phases

7 Power supply transformer burnt

8 Board fuses actuated

9 Faulty logic board

10 Disconnected/discontinued power supply wires

11 No firmware in the board

12 USB memory damaged

13 SD memory damaged

14 Preset not performed correctly

15 No power supply to the board

16 Serial communication cable not connected or on wrong connector

17 Wrong relay board serial address (dip switch)

18 Wrong software version

19 Two relay cards have the same serial address

20 Scale deposits on the resistors

21 Hard water

22 Resistor wrong connection or rated voltage

23 Fluctuating, unstable voltages

24 Emergency stop pressed or disconnected contacts

25 Micro switch or contact signal uncertain

26 USB memory absence /disconnection

27 SD absence /disconnection

28 Deleted cycles

29 Incorrect formatting

30 Mechanically broken lock

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31 Misalignment

32 Broken handle spring

33 Burnt power supply 24V fuse

34 Lack of all necessary signals

35 Failed/incomplete inverter programming

36 Disconnected flat cable

37 Damaged lock cable

38 Burnt lock coil

39 Discontinued resistors

40 Faulty contactor

41 Relay board fault

42 Faulty cable

43 Loose belt

44 Belt is broken or out of the pulley

45 No safety conditions during cycle

46 Inverter error

47 Inverter fault

48 SC-S1-S2 safety clamps wiring error

49 Inverter off

50 Transformer outlet fuses actuated

51 Programme incompatibility with firmware

52 Wrong board (DIP switch…) settings

53 Burnt/faulty/2-phase motor

54 Persisting overvoltage

55 Capacitive keyboard not connected to logic board

56 Incorrect programming of washing cycles

57 Empty cycle

58 Zero credit (self)

59 Excessive vibration/overload

60 Damaged shock absorbers

61 Damaged suspension springs

62 Aggressive detergent

63 Damaged bearings

64 Shut-off valves closed

65 Clogged filters

66 Crushed or bent pipes

67 Wrong wiring

68 Water leaking from drain

69 Wrong valve pipes-dispenser connection

70 Wrong flow reducer

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71 Damaged/perforated pressure switch

72 Air loss in the pressure switch circuit

73 Correct weighing level

74 Burnt discharge valve

75 Jammed/dirty discharge valve

76 Water leak

77 Faulty valves

78 Low water pressure

79 Excessively high water pressure

80 No secondary flow limiter

81 Jammed inlet valves

82 Faulty temperature probe

83 Wrong hot and cold water connection to the water mains

84 Still drum during water loading

85 Clogged drain

86 Too small or slightly sloping drain duct

87 Open inverter contactor

88 Too much detergent

89 Incompatible detergent quality

90 Steam injection

91 Air-absorbing duvets or garments

92 Wrong mechanical action

93 Reaction between detergents

94 No water

95 Insufficient steam pressure

96 Pressure calibration not performed or incorrect

97 Steam valve jamming/leakage

98 Drain bellows breakage

99 Drum sealing gasket breakage

100 Loose or damaged pipes

101 Faulty inverter filter

102 Unsuitable differential protection

103 Internal short circuit

104 Unsustainable machine power

105 Inadequate supply power cable section

106 Excessive supply power cable length

107 Closeness to hot parts

108 Too many machines on the same line

109 Wrong transformer voltage input setting

110 Failed equipotential connection

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111 Wrong TT-TNC-TNS configuration

112 Faulty or disconnected imbalance micro switch

113 Drum left in neutral from programming to final spin

114 Odd or imbalanced load

115 Breakage of tie rods fixing weights

116 Noisy belt

117 Resistors and their fixings loose

118 Loose panels

119 Collision between cables/pipes with the moving part

120 24V utility (valves, contactors, coils) in cc or overload

121 A channel of the safety circuit does not work

122 Safety circuit actuated

123 Open door

124 Unlocked lock

125 Empty water recovery tanks

126 Sensors and their connection faulty

127 Detergent low level

128 Signal actuator failed feedback

129 The drum rotates when not required

130 Wrong motor model

131 Wrong inverter model

132 Overbraking

133 Faulty or badly adjusted proximity sensor

134 Power failure during cycle

135 Blocked pump and/or motor

136 Insufficient motor cooling

137 Jammed/stuck heating contactor

138 Open door

139 Another machine on the same line. Water is fed back from the drain

140 Porthole handle closing incorrect or not in correct position

141 Excessive foam

142 Excessive tightening of the lock fixing screws

REMEDIES

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INSTRUCTIONS FOR USE AND MAINTENANCE ... - …The instructions for use and maintenance are provided...

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Transcript of INSTRUCTIONS FOR USE AND MAINTENANCE ... - …The instructions for use and maintenance are provided...