Institutional Score Card - Williston State College
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Last updated: Tuesday, October 2, 2018 2018 Institutional Score Card
Transcript of Institutional Score Card - Williston State College
Last updated: Tuesday, October 2, 2018
2018
Institutional Score Card
Table of Contents Statement of Purpose .................................................................................. 1
AQIP 1A-Helping Students Learn ................................................................. 2
AQIP 1B-Helping Students Learn ................................................................. 6
AQIP 2-Meeting Student and Other Key Stakeholder Needs ...................... 8
AQIP 3-Valuing Employees ........................................................................ 13
AQIP 4-Planning and Leading .................................................................... 14
AQIP 5-Knowledge Management and Resource Stewardship .................. 15
AQIP 6-Quality Overview Focuses on the Continuous Quality Improvement ............................................................................................. 19
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Statement of Purpose Williston State College’s Strategic Plan identifies where the organization envisions itself over the next five years and also identifies how it will achieve its goals. The Strategic Plan is reviewed and updated on an annual basis. Williston State College’s Institutional Scorecard assists the organization in continually monitoring the progress of measures vital to achieving strategic plan related goals as well as improving institutional processes and practices across all campus operations. Williston State College’s Institutional Scorecard approach monitors measures across the six AQIP related categories: AQIP 1: Helping Students Learn, AQIP 2: Meeting Student and Other Key Stakeholder Needs, AQIP 3: Valuing Employees, AQIP 4: Planning and Leading, AQIP 5: Knowledge Management and Resource Stewardship, and AQIP 6: Quality Overview focuses on the Continuous Quality Improvement. AQIP related measures are purposefully chosen by individual AQIP category teams and reviewed by the Institutional Effectiveness Team. The process of developing measures engages faculty, staff, and administration in a proactive approach that provides institutional-wide input for strategic initiatives. The Institutional Scorecard is updated by the Academic Records Office on a quarterly basis and updated to our website on an annual basis. For additional information: Research & Records Department [email protected] 701-774-4267
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AQIP 1A-Helping Students Learn Focuses on the design, deployment, and effectiveness of teaching-learning processes (and on the processes required to support them) that underlie the institution’s credit and non-credit programs and courses.
*Percentage is based on credits that received an F, U, or W grade as well as were dropped prior to the last day for dropping without record.
Fall2013
Spring2014
Sum2014
Fall2014
Spring2015
Sum2015
Fall2015
Spring2016
Sum2016
Fall2016
Spring2017
Sum2017
Fall2017
Spring2018
Sum2018
F, W, U* 31.93% 31.00% 34.22% 35.26% 27.33% 45.65% 41.40% 28.23% 41.50% 37.46% 30.95% 34.94% 39.34% 29.81% 47.62%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
Percentage of Dropped, Withdrawn, Unsatisfactory or Failed*(Data compiled from Peoplesoft)
2011 Cohort 2012 Cohort 2013 Cohort 2014 Cohort 2015 Cohort
Full Time 60% 50% 58% 47% 57%
Part Time 0% 40% 15% 10% 13%
0%
10%
20%
30%
40%
50%
60%
70%
Retention Rates of Full-Time, First-Time Degree/Certificate Seeking Students
(Information provided by IPEDS)
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*MATH 102 was changed to ASC 093 in the 2012 Fall. ** ASC 091 and ASC 092 are no longer offered as of Fall 2017 Grades earned of a C or higher divided by total number of students in course (enrolled, dropped, and withdrawn) were used to determine completion rate.
Fall 2013Spring2014
Fall 2014Spring2015
Fall 2015Spring2016
Fall 2016Spring2017
Fall 2017Spring2018
Fall 2018
Dev. Courses 14.30% 5.50% 13.59% 6.64% 17.53% 8.85% 20.60% 4.62% 16.48% 6.87% 17.08%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Percentage of Students enrolled in Developmental Coursework(Data complied from Peoplesoft)
Fall 2013Spring2014
Fall 2014Spring2015
Fall 2015Spring2016
Fall 2016Spring2017
Fall 2017Spring2018
ASC 087 40.59% 66.67% 53.62% 57.58% 40.50% 41.67% 54.11% 48.65% 36.99% 48.72%
ASC 091** 57.14% 53.85% 39.02% 37.50% 49.06% 42.11% 51.39% 44.44%
ASC 092** 48.25% 33.33% 61.04% 50.00% 56.93% 58.82% 58.54% 51.35%
ASC 093* 38.67% 43.24% 55.45% 53.75% 56.77% 64.41% 60.65% 55.14% 38.71% 48.91%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
Completion Rates: ASC 087-093(Data provided from Peoplesoft: NDU Grade Distribution Report)
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Data is categorized by the length of time students took to finish the degree program.
2006 Cohort 2007 Cohort 2008 Cohort 2009 Cohort 2010 Cohort 2011 Cohort 2012 Cohort
Completed within 2 years 32% 30% 31% 26% 33% 16% 34%
Completed within 3 years 38% 36% 40% 35% 37% 35% 41%
Completed within 4 years 40% 37% 43% 38% 43% 38% 42%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Graduation Rates of Full-Time, First Time Degree Seeking Students(Data compiled from IPEDS)
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
GED Graduates 45 24 47 45 51
0
10
20
30
40
50
60
Number of GED Graduates(Data provided by the Adult Learning Center)
5
Degree/Certificate Acronyms: Liberal Arts Transfer - Associate in Arts (AA) Liberal Arts Transfer - Associate in Science (AS) Associate in Applied Science (AAS) Program Certificate (PC) Certification of Completion (COC)
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
Other Faculty 101 63 60 14 48
Tenure Track Faculty 11 8 8 4 4
Tenured Faculty 12 15 13 14 15
0
20
40
60
80
100
120
140
Faculty Per Year(Data provided by the Vice President of Academic Affairs)
2013-2014Catalog
2014-2015Catalog
2015-2016Catalog
2016-2017Catalog
2017-2018Catalog
2018-2019Catalog
AA/AS 2 2 2 2 2 2
AAS 16 14 12 9 10 10
PC 9 13 8 7 6 6
COC 3 2 4 6 6 6
Diplomas 2 0 0 0 0 0
0
2
4
6
8
10
12
14
16
18
Number of Programs per Catalog
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AQIP 1B-Helping Students Learn Focuses on the design, deployment, and effectiveness of teaching-learning processes (and on the processes required to support them) that underlie the institution’s credit and non-credit programs and courses.
2013 2014 2015 2016 2017 2018
Training Sessions 1,132 1301 1462 1024 793 672
Contact Hours 109,495 171,516 120,402 45,372 59,067 69,377
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200
400
600
800
1,000
1,200
1,400
1,600
-
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
200,000
TrainND: Contact Hours & Training Sessions(Data provided by Operations Manager for TrainND)
2013 2014 2015 2016 2017 2018
Number of Businesses 386 381 369 347 282 209
Duplicated Headcount 11,120 16,205 16,660 8,647 8,071 6,880
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50
100
150
200
250
300
350
400
450
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2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
TrainND: Duplicated Headcount & Number of Businesses(Data provided by Operations Manager for TrainND)
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2013 2014 2015 2016 2017
Clients Served 333 151 120 137 188
Hours 2210 1241 1414 741 907
0
50
100
150
200
250
300
350
0
500
1000
1500
2000
2500
SBDC: Number of Clients Served & Number of Hours(Data provided by the Regional Director for SBDC)
2013 2014 2015 2016 2017
New Businesses 10 12 10 24 30
Jobs Created 57 116 134 95 133
0
5
10
15
20
25
30
35
0
20
40
60
80
100
120
140
160
SBDC: New Businesses & Jobs Created(Data provided by the Regional Director for SBDC)
2013 2014 2015 2016 2017
Awarded $64,623,506 $62,790,802 $44,765,859 $20,111,562 $25,230,000
$-
$10,000,000
$20,000,000
$30,000,000
$40,000,000
$50,000,000
$60,000,000
$70,000,000
Total Dollars Awarded(Data provided by the Regional Director for SBDC)
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AQIP 2-Meeting Student and Other Key Stakeholder Needs Addresses the key processes (separate from instructional programs and internal support services) through which the institution serves its external stakeholders in support of its mission.
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
Volleyball 77.78% 66.00% 80.00% 80.00% 41.67%
Women’s Basketball 100.00% 85.00% 71.43% 100.00% 0.00%
Men’s Basketball 87.50% 70.00% 91.67% 90.00% 74.42%
Softball 90.00% 60.00% 60.00% 88.90% 100.00%
Baseball 85.71% 66.00% 66.67% 62.50% 62.50%
Hockey 94.74% 71.00% 69.23% 80.00%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
WSC Sophomore Athlete Transfers to 4-year Institution (Data provided by the Athletic Director)
2014-2015 2015-2016 2016-2017
Volleyball 225 150 180
Basketball 450 520 485
Hockey 350 620 417
0
100
200
300
400
500
600
700
Average Attendance at Paid Game Events(Data provided by the Athletic Director)
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Additional information regarding student perspective of the online registration process and Campus Connection can be found in the Graduate Opinion Poll, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents.html
Fall2013
Spring2014
Fall2014
Spring2015
Fall2015
Spring2016
Fall2016
Spring2017
Fall2017
Spring2018
Fall2018
% Enrolled/Applicants 59.33% 46.82% 48.94% 52.45% 59.19% 45.55% 58.41% 60.71% 55.10% 56.38% 54.47%
% Enrolled/Matriculated 85.92% 79.17% 78.26% 81.52% 89.22% 79.56% 87.03% 85.60% 82.76% 84.00% 82.71%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Percentage of New Student Enrollment(Data compiled from PeopleSoft)
Fall 2013Spring2014
Fall 2014Spring2015
Fall 2015Spring2016
Fall 2016Spring2017
Fall 2017Spring2018
Fall 2018
Applied 895 487 993 673 1105 641 1022 509 1176 596 1186
Admitted 780 381 849 549 1008 532 927 444 1046 502 1045
Matriculated 618 288 621 433 733 367 686 361 783 400 781
Enrolled 531 228 486 353 654 292 597 309 648 336 646
0
200
400
600
800
1000
1200
1400
New Students: Applied, Admitted, Matriculated, Enrolled(Data compiled from Peoplesoft)
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*Available beds are based on double occupancy. Frontier Hall has capacity to increase to triple or quadruple occupancy
Fall 2013 Spring 2014 Fall 2014 Spring 2015 Fall 2015 Spring 2016 Fall 2016
Capacity 216 216 191 179 192 192 193
Occupancy 181 193 161 157 166 119 130
0
50
100
150
200
250
Housing Capacity and Occupancy - Historical Data Through Fall 2016(Data provided by the Director for Residence Life)
Spring 2017 Fall 2017 Spring 2018 Fall 2018
Available Beds* 188 188 188 188
Beds Occupied 112 153 123 182
Student Headcount 100 137 99 162
RA Headcount 6 7 6 7
020406080100120140160180200
020406080
100120140160180200
Residency Hall Occupancy & Headcount (Frontier & Nelson)(Data provided by the Director for Residence Life)
Spring 2017 Fall 2017 Spring 2018 Fall 2018
Available Units 8 8 8 8
Units Occupied 3 6 7 8
RA Headcount 1 1 1 1
Student Headcount 2 8 9 12
02468101214
0123456789
Apartment Occupancy & Headcount (Manger & Abramson)(Data provided by the Director for Residence Life)
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*Non-Resident includes students from other states and countries
Fall 2013Spring2014
Fall 2014Spring2015
Fall 2015Spring2016
Fall 2016Spring2017
Fall 2017Spring2018
Fall 2018
ND Resident 88 102 75 77 77 58 48 31 53 42 59
Non-Resident* 70 65 66 71 112 59 71 73 95 69 118
0
20
40
60
80
100
120
140
Housing Students by Residency (Data provided by the Director for Residence Life)
Fall2013
Spring2014
Fall2014
Spring2015
Fall2015
Spring2016
Fall2016
Spring2017
Fall2017
Spring2018
Fall2018
Males 96 98 94 91 97 75 80 66 74 60 102
Females 71 77 67 66 69 44 50 38 74 52 75
Over 25 years old 17 20 17 19 20 14 6 3 3 2 2
0
5
10
15
20
25
020406080
100120140160180200
Housing Students by Gender & Students over 25(Data provided by the Director for Residence Life)
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
Events 33 33 34 77 143
0
20
40
60
80
100
120
140
160
Number of Student-Offered Events(Data provided by the Student Life Coordinator)
12
*Students counted received at least $1.00 of scholarships, loans, grants, waivers, or work study dollars
*Aid year similar to Fiscal Year Additional information regarding student perspective of Housing, Student Services, and Student Life can be found in the Graduate Opinion Poll, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents.html
Average Aid Awarded by Aid Year* (Data provided by the Director for Student Financial Aid)
2013-2014 2014-2015 2015-2016 2017-2018
Average Loan $2,743 $1,302 $2,208 $2,154
Average Internal Scholarship $2,312 $2501 $3,818 $1,165
Average Grant $2,521 $3,502 $3,724 $1,724
Average Athletic Scholarship $3,277 $3,825 $4,198 $2,232
Financial Aid Awarded by Aid Year* (Data provided by the Director for Student Financial Aid)
2016-2017 2017-2018
State and Federal Grants $881,451 $1,348,343
Federal & Private Loans $1,417,147 $1,635,210 Scholarships $2,711,497 $1,758,902 Williams County Graduate Scholarship $1,461,366 $857,418 Regional County Scholarship $63,197 $347,321
Fall2013
Spring2014
Fall2014
Spring2015
Fall2015
Spring2016
Fall2016
Spring2017
Fall2017
Spring2018
Degree-seeking 558 530 575 534 738 615 751 680 747 645
Receiving Assistance* 440 429 449 418 623 527 659 598 640 518
% 79% 81% 78% 78% 84% 86% 88% 88% 86% 80%
72%
74%
76%
78%
80%
82%
84%
86%
88%
90%
0
100
200
300
400
500
600
700
800
Degree-Seeking Students Receiving Financial Assistance(Data provided by the Director for Student Financial Aid)
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AQIP 3-Valuing Employees Explores the institution’s commitment to the hiring, development, and evaluation of faculty, staff, and administrators
Additional information regarding employee workplace perception can be found in the Campus Quality Survey, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents/Campus-Quality-Survey.html
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
Overall Turnover 39.00% 36.00% 39.32% 21.00% 19.09%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
Employee Turnover(Data provided by the Director for Human Resources)
2008 2010 2012 2014 2016
How it Should Be 4.652 4.537 4.469 4.485 4.492
How it is now 2.837 3.026 3.212 3.054 3.566
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Overall Staff Perception: Employee Training and Recognition(Data compiled from Campus Quality Survey)
14
AQIP 4-Planning and Leading Focuses on how the institution achieves its mission and lives its vision through direction setting, goal development, strategic actions, threat mitigation, and capitalizing on opportunities.
Information regarding employee perception of planning and leading can be found in the Campus Quality Survey, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents/Campus-Quality-Survey.html
2002 2004 2006 2008 2010 2012 2014 2016
How it Should Be 4.356 4.457 4.414 4.586 4.472 4.451 4.458 4.506
How it is now 3.53 3.586 3.529 3.129 3.226 3.61 3.373 3.826
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Overall Staff Perception: Strategic Quality Planning(Data compiled from Campus Quality Survey)
2002 2004 2006 2008 2010 2012 2014 2016
How it Should Be 4.511 4.501 4.531 4.644 4.584 4.529 4.525 4.562
How it is now 3.325 3.433 3.187 2.845 3.315 3.47 3.428 3.879
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Overall Staff Perception: Top Managment Leadership and Support(Data compiled from Campus Quality Survey)
15
AQIP 5-Knowledge Management and Resource Stewardship
Addresses management of the fiscal, physical, technological, and information infrastructures designed to provide an environment in which learning can thrive.
2013 FiscalYear
2014 FiscalYear
2015 FiscalYear
2016 FiscalYear
2017 FiscalYear
2018 FiscalYear
Administrative Services 36.78% 38.76% 41.86% 41.03% 37.22% 39.46%
Student Services 13.05% 12.79% 12.04% 19.59% 20.78% 17.90%
Instruction 50.17% 48.45% 46.11% 39.38% 42.00% 42.64%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Percentage of Appropriated Dollars Spent on Services(Data provided by the Chief Financial Officer)
Fall2011
Spring2012
Fall2012
Spring2013
Fall2013
Spring2014
Fall2014
Spring2015
Fall2015
Spring2016
Fall2016
Spring2016
Fall2017
HC w/ Meal Plans 16.41% 19.05% 20.92% 19.46% 17.16% 16.16% 16.19% 14.27% 13.78% 10.21% 11.93% 9.42% 14.11%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Percentage of Total Headcount with Meal Plans(Data provided by Business Services)
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*Data represents tickets submitted through ServiceNow. This data does not include completion information for tickets not submitted through ServiceNOW.
*Data represents tickets submitted through SchoolDude. This data does not include completion information for tickets not submitted through SchoolDude. Additional information regarding student perspective of computer and campus facilities can be found in the Graduate Opinion Poll, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents.html
2016 2017 2018 YTD
Service Tickets 1870 1898 1197
0
0.2
0.4
0.6
0.8
1
1.2
0
200
400
600
800
1000
1200
1400
1600
1800
2000
IT Department Help Desk Tickets*(Data provided by the Director of IT)
Fall2013
Spring2014
Summer2014
Fall2014
Spring2015
Summer2015
Fall2015
Spring2016
Summer2016
Fall2016
Spring2017
% of Tickets Completed 87.04% 76.47% 91.94% 73.33% 96.44% 85.59% 69.15% 88.89% 84.95% 88.89% 88.56%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Campus Services Help Desk Tickets*(Data provied by the Director of Facilities)
17
Fall 2013Spring2014
Fall 2014Spring2015
Fall 2015Spring2016
Fall 2016Spring2017
Fall 2017Spring2018
Class 0 8 38 21 0 0 0 0 0 0
Meeting 8 17 40 10 36 39 34 7 4 8
Special Event 10 14 31 10 7 11 4 2 10 3
0
20
40
60
80
100
120
Number of Conference Services Events(Data provided by the Coordinator of Conference Services)
2016-2017 2017-2018
Scholarships $300,000.00 $253,000.00
Operations $444,800.00 $653,454.00
Salaries $415,304.50 $412,804.00
Total Revenue Generated $1,944,000.00 $2,138,000.00
$-
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
2017-2018 Teton Athletics Revenue & Expenses(Data provided by the Athletic Director)
18
*The 15/16 year was the first year of the Williams County scholarship for local grads. WSC did not receive a budget that year as in future years.
2013-2014 2014-2015 2015-2016* 2016-2017 2017-2018 2018-2019
WSCF Allocated $889,300 $1,233,750 $719,850 $1,950,150 $3,951,005 $3,909,550
WSC Spent $649,924 $822,186 $2,508,863 $2,180,881 $1,601,880 $980,098
$-
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
$4,500,000
Dollars Awarded from the WSC Foundation(Data provided by the Director for Student Financial Aid)
19
AQIP 6-Quality Overview Focuses on the Continuous Quality Improvement Culture and infrastructure of the institution. This category gives the institution a chance to reflect on all its quality improvement initiatives, how they are integrated, and how they contribute to improvement of the institution.
Information regarding strategic quality planning, quality/productivity improvements, and measurement/analysis can be found in the Campus Quality Survey, posted on the WSC website: http://willistonstate.edu/About-Us/Institutional-Effectiveness/Instituitional-Effectiveness/Documents/Results-Documents/Campus-Quality-Survey.html
2002 2004 2006 2008 2010 2012 2014 2016
How it Should Be 4.291 4.4 4.404 4.56 4.455 4.432 4.479 4.496
How it is now 3.428 3.461 3.349 3.153 3.234 3.453 3.253 3.758
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Overall Staff Perception: Quality Assurance(Data compiled from Campus Quality Survey)
2002 2004 2006 2008 2010 2012 2014 2016
How it Should Be 4.325 4.4 4.427 4.593 4.489 4.485 4.493 4.498
How it is now 3.37 3.419 3.252 2.964 3.128 3.471 3.287 3.754
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Overall Staff Perception: Quality and Productivity Improvement(Data compiled from Campus Quality Survey)
