Institutional records - Sagar.V.Joshi - Fourth Yr Basic BSc Nsg - CHN Dept

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    NURSING

    DOCUMENTATION

    NURSING ADMINISTRATION

    J. J . COLLEGE OF NURSING

    Sagar. Joshi

    4th Yr Basic BSc Nursing.

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    Objectives

    At the end of this presentation, the

    participants should be able to;

    Define source oriented medical record Define problem oriented medical record

    List items to be included in the medical record

    Discuss reasons for keeping medical records

    Explain the PSOAP acronym for keeping records

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    It is always easier to find your way if you have a road map!

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    Which data are we recording in

    practice?

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    Why to keep records?

    Helps in medical decisions

    (is the size of a lymph node or nodule

    increasing with time?) Helps to share responsibility with thepatient

    Legal obligation. Protects the patient as well as doctor in

    front of the court

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    Has economic benefits

    Useful to produce health statistics Provides epidemiological data

    Assists practice management

    Useful in QI activities

    Is a communication tool

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    Types

    According to the method;

    Source oriented

    Problem oriented

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    Source oriented medical recordData taken from the source are recorded as they are

    (Source: patient, relative, laboratory etc.)

    Easy and fast to record Flexible

    Omitting information is highly possible

    Difficult to access the information

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    Problem oriented medical record Structure is defined in advance.

    The patient with problem is in the focus

    It is systematic Data is easily accessible

    Not flexible. Recording information is difficult

    and time consuming

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    Which data to record?

    Personal info: age, sex, occupation, training, family...

    Risk factors: tobacco, alcohol, life styles...

    Allergies and drug reactions

    Problem list

    Disease history: diseases, operations. . .

    The disease process: main problem, history, exam, lab.

    Management plan: advice, education, medication. . . Progress notes: in the P S O A P format

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    PSOAP

    ProblemEverything the patient reports and doctorsfindings which are regarded as problems

    Subjective

    History of the problem; what the patient feelsor thinks about the problem

    ObjectiveDoctors findings related with the problem

    AssessmentEvaluation of the problem; the diff. diagnosis

    PlanPrescription, consultation, advice, control

    visit...

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    Visits

    21 February 1996: dyspnea, coughing and fever. Dark defecation.

    PE: BP 150/90, pulse 95/min, Fever: 39.3o

    C.Ronchi +, no abdominal tenderness.

    Medications: 64 mg Aspirin/day.

    Possible acute bronchitis and cardiac decompensation.

    Possible bleeding due to Aspirin.

    Rx: Amoxicilline 500 mg 2x1, Aspirin 32 mg/day.

    4 March 1996: no cough, slight dyspnea, defecation normal.

    PE: light rhonchi, BP 160/95, pulse 82/min.

    Rx: Aspirin 32 mg/day.

    Lab21 February 1996: ESR 25 mm, Hb 7.8, Fecal occult blood +.

    4 March 1996: Hb 8.2, Fecal occult blood :-.X-ray

    21 February 1996: Chest x-ray: no atelectasis, light cardiac decompensation

    findings

    Patient -Source-Oriented Medical Record

    Source Oriented Medical Record

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    Problem 1: CoughingProblem 1: Coughing

    21 February 1996S:dyspnea, coughing, fever.

    O:pulse 95/min, Fever: 39.3 oC.

    Rhonchi+. ESR 25 mm.

    Chest x-ray: no atelectasis, light cardiac

    decompensation findings.A:Acute bronchitis.

    P:Amoxicilline 500 mg 2x1.

    4 March 1996

    S:no coughing, slight dyspnea.

    O:pulse 82/min. Slight rhonchi.A:minimal bronchitis findings.

    Problem Oriented Medical Record

    Problem 2: DyspneaProblem 2: Dyspnea

    21 February 1996S:Dyspnea.

    O:Rhonchi+, BP 150/90 mmHg.

    Chest x-ray: no atelectasis, slight

    cardiac decompensation findings.

    A:Slight decompensation findings.

    4 March 1996

    S:slight dyspnea.

    O:BP: 160/95, pulse 82/min.

    A:No decompensation.

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    Problem 3: Dark colored defecationProblem 3: Dark colored defecation

    21 February 1996

    S:Dark feces. Using Aspirin 64 mg/day.

    O:No abdominal tenderness, rectal exam revealed no blood, Hb 7.8

    mg/dl. Fecal occult blood +

    A:Possible intestinal bleeding due to Aspirin.P:Decrease Aspirin dose to 32 mg/day.

    4 March 1996

    S:Defecation normal.

    O:Fecal occult blood -A:No intestinal bleeding symptoms.

    P:Continue Aspirin dosage 32 mg/day

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    DOCUMENTATION

    Any printed or written record of activities.

    Recording and reporting are the major wayshealth care providers communicate.

    The clients medical record is a legal

    document of all activities regarding client

    care.

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    COMMUNICATION

    Documentation confirms the care provided to

    the client and clearly outlines all important

    information regarding the client.

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    PRACTICE AND

    LEGAL STANDARDS

    The legal aspects of documentation

    require:

    Writing legible and neat

    Spelling and grammar properly used

    Authorized abbreviations used Time-sequenced factual and descriptive

    entries

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    PRACTICE

    STANDARDS INCLUDE:

    State Nursing Practice Acts

    Joint Commission on Accreditation of

    Healthcare Organizations (JCAHO)

    Confidentiality

    Informed consent

    Advance Directives

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    REIMBURSEMENT

    The federal government requires monitoring

    and evaluation of quality, appropriateness of

    care provided.

    Documentation of intensity of services and

    severity of illness reviewed.

    Failure to document can result in

    reimbursement denied.

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    EDUCATION

    Health care students use medical record as

    tool to learn about disease processes, nursing

    diagnoses, complications and interventions.

    Students can enhance critical-thinking skills

    by examining the records and following

    health care teams plan of care.

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    RESEARCH

    The clients medical record is used by

    researchers to determine whether a client

    meets the research criteria for a study.

    Documentation can also indicate a need for

    research.

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    NURSING AUDIT

    Method of evaluating the quality of care

    Includes:

    Safety measures

    Treatment interventions and responses

    Expected outcomes

    Client teaching Discharge planning

    Adequate staffing

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    PRINCIPLES OF EFFECTIVE

    DOCUMENTATION

    1. Document accurately, completely, and

    objectively, including any errors.

    2. Note date and time.

    3. Use appropriate forms.

    4. Identify the client.

    5. Write in ink.

    6. Use standard abbreviations.

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    PRINCIPLES OF EFFECTIVE

    DOCUMENTATION (continued)

    7. Spell correctly.

    8. Write legibly.

    9. Correct errors properly.

    10. Write on every line.

    11. Chart omissions.12. Sign each entry.

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    SYSTEMS OF DOCUMENTATION

    Narrative charting

    Source-oriented

    charting Problem-oriented

    charting

    PIE charting

    Focus charting

    Charting by exception

    Computerized

    documentation

    Critical pathways

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    NARRATIVE CHARTING

    Traditional method of nursing documentation.

    Chronologic account in paragraphs describing

    client status, interventions and treatments, and

    clients response.

    The most flexible system.

    Usable in any clinical setting.

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    SOURCE-ORIENTED CHARTING

    Narrative recording by each member of the

    health care team on separate documents.

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    PROBLEM-ORIENTED CHARTING

    SOAP, SOAPI, AND SOAPIER S: subjective data

    O: objective data

    A: assessment data

    P: plan

    I: implementation E: evaluation

    R: revision

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    PIE CHARTING

    P: problem

    I: intervention

    E: evaluation

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    FOCUS CHARTING

    System using a column format to chart Data,

    Action, and Response (DAR).

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    CHARTING BY EXCEPTION

    Only significant findings (exceptions) are

    documented in a narrative form.

    Presumes that unless documented

    otherwise, all standardized protocols have

    been met and no further documentation is

    needed.

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    COMPUTERIZED

    DOCUMENTATION

    Reduces time taken, increases accuracy.

    Increases legibility.

    Stores, retrieves information quickly.

    Improves communication among health care

    departments.

    Confidentiality and costs can be problems.

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    CRITICAL PATHWAY

    Also known as Care Maps.

    Comprehensive pre-printed standard plan

    reflecting ideal course of treatment for

    diagnosis or procedure, especially with

    relatively predictable outcomes.

    Additional forms are needed to complementthe pathway.

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    NURSES PROGRESS NOTES

    Document clients condition, problems,

    complaints, interventions, and clients

    response to interventions.

    Include MAR, vital signs records, flow

    sheets, and intake and output forms.

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    DISCHARGE SUMMARY

    Client status on admission and discharge

    Brief summary of the clients care

    Intervention and education outcomes

    Resolved and unresolved problems

    Client instructions about medications, diet,food-drug interactions, activity, treatments,

    follow-up, and other needs

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    DOCUMENTATION TRENDS

    Nursing Minimum Data Set (NMDS)

    Nursing Diagnoses

    Nursing Interventions Classification (NIC)

    Nursing Outcomes Classification (NOC)

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    INFORMATION

    FOR SHIFT REPORT Name, room and bed,

    age, gender

    Physician, admissiondate, and diagnosis

    Diagnostic tests or

    treatments performed in

    past 24 hours (results if

    ready)

    General status, any

    significant change

    New or changedphysicians orders

    IV fluid amounts, last

    PRN medication

    Concerns about client

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    WALKING ROUNDS

    Members of the

    care team walk

    to each clientsroom and

    discuss progress

    and care witheach other and

    with the client.

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    TELEPHONE ORDERS

    Date and time

    Order as given by the physician

    Signature beginning with t.o. (telephone

    order)

    Physicians name

    Nurses signature

    Physician must countersign

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    INCIDENT REPORT

    May also be called a variance.

    Informs administration of incident, allows risk

    management personnel to consider ways to

    prevent future similar occurrences.

    Alerts insurance company to potential claim

    and possible need to investigate.

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    Follow-up Charts

    It is practical to use follow-up charts for

    chronic diseases

    DM,

    Hypertension

    Obesity

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    Rules in keeping medical records (NCQA)

    1. Each page in the record contains the patients name or ID number.2. Personal biographical data include the address, employer, home and

    work telephone numbers and marital status.

    3. All entries in the medical record contain the authors identification.

    Author identification may be a handwritten signature, unique

    electronic identifier or initials.

    4. All entries are dated.

    5. The record is legible to someone other than the writer.

    6. *Significant illnesses and medical conditions are indicated on the

    problem list.

    7. *Medication allergies and adverse reactions are prominently noted

    in the record. If the patient has no known allergies or history of

    adverse reactions, this is appropriately noted in the record.

    http://www.ncqa.org/LinkClick.aspx?fileticket=dmQOrIgyvMQ%3D&tabid=125&mid=766&forcedownload=true

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    National Committee for Quality Assurance

    (NCQA)

    8. * Past medical history (for patients seen three or more times) is easilyidentified and includes serious accidents, operations and illnesses.For children and adolescents (18 years and younger), past medicalhistory relates to prenatal care, birth, operations and childhoodillnesses.

    9. For patients 12 years and older, there is appropriate notationconcerning the use of cigarettes, alcohol and substances (for patientsseen three or more times, query substance abuse history).

    10. The history and physical examination identifies appropriatesubjective and objective information pertinent to the patients

    presenting complaints.

    11. Laboratory and other studies are ordered, as appropriate.12. * Working diagnoses are consistent with findings.

    13. * Treatment plans are consistent with diagnoses.

    14. Encounter forms or notes have a notation, regarding follow-up care,calls or visits, when indicated. The specific time of return is noted in

    weeks, months or as needed.

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    NCQA15.Unresolved problems from previous office visits are addressed in

    subsequent visits.

    16.There is review for under - or over utilization of consultants.17.If a consultation is requested, there a note from the consultant in the

    record.

    18.Consultation, laboratory and imaging reports filed in the chart areinitialed by the practitioner who ordered them, to signify review.

    (Review and signature by professionals other than the orderingpractitioner do not meet this requirement.) If the reports are presentedelectronically or by some other method, there is also representation ofreview by the ordering practitioner. Consultation and abnormallaboratory and imaging study results have an explicit notation in therecord of follow-up plans.

    19.* There is no evidence that the patient is placed at inappropriate riskby a diagnostic or therapeutic procedure.

    20.An immunization record (for children) is up to date or an appropriatehistory has been made in the medical record (for adults).

    21.There is evidence that preventive screening and services are offered inaccordance with the organizations practice guidelines.

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    Legal Problems

    Not recorded = Not done !

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    Record everything you do (including phone

    consultations)

    Apply guidelines (e.g.: NCQA)

    Don't use erasable pencils

    Dont use humiliating expressions

    In order to prevent legal

    problems:

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    Do not use vague expressions such as the patientfeels well

    If you need to make changes just strike through andrecord also the date of change

    If you stated that the patient is not cooperative givethe reason

    If patient rejects a procedure or test, mention it andgive the reason why you requested it

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    -: Bibliography :-

    1. B.T.Basvanthappa.

    2. Wikipedia.org/Institutional Records.

    3. Encyclopedia Encarta.

    4. Britannica.

    5. Google search.

    6. Amazon.com

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    THANK

    YOU

    :)