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Artículo Revista de Economía
Junio 2014 Vol.1 No.1 41-64
Institutional and cultural implications on internationalization analysis of
multinational firms
J. Vargas*†´
´University of Guadalajara, Periférico Norte 799 Edif. G201-7 Núcleo Universitario Los Belenes,
Zapopan, Jalisco, 45100, México, Tel. +5233 37703340 ext. 25685
Recibido Enero 08, 2013; Aceptado Abril 13, 2014
___________________________________________________________________________________
This paper is aimed to analyze some of the institutional and cultural implications on
internationalization analysis of multinational firms. The analysis begins questioning what the main
institutional and cultural variables are considered in the involvement of internationalization of
multinational firms. To answer this question, firstly it is reviewed the literature on internationalization
of multinational firms based on institutional and cultural frameworks to find the main research
tendencies. Secondly, these institutional and cultural variables are analyzed to integrate findings.
Finally, it is discussed and concluded the need to design a better institutional and cultural balance
among the development of a glocal-regional transformation, convergence and governance.
Cadaverous Entomofauna, date of death, forense, arthropods, Valley Area.
___________________________________________________________________________________ Citación: Vargas J. Institutional and cultural implications on internationalization analysis of multinational firms.
Revista de Economía 2014, 1-1:41-64.
__________________________________________________________________________________
___________________________________________________________________________________
† Investigador que contribuye como primer autor.
© USFX-Bolivia www.usfx.bo
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
USFX® Derechos Reservados
Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Introduction
To take advantages of the global economy,
multinational firms must learn how to manage a
wide variety of institutional, organizational,
governmental, etc., relationships. Among other
institutional variables, some academics have
referred to poor infrastructure, lack of
institutional capacity from the government and a
sound enabling business environment as
challenges posed to multinational firms that may
become part of the solution contributing to the
prosperity of society in developing economies
(Peinado-Vara, 2005).
Regarding some cultural variables that
have some effects on the performance of
multinational firms, scholars have proposed some
static and dichotomous perspectives based on
some demographic variables and cultural
dimensions.
The market-centered approach, the
institutionalism and cultural approaches and the
resource-based theory are the theoretical
frameworks that can be used as an integrated
theoretical approach to explain the
internationalization processes of new
multinational firms and business groups. Here, in
this paper it is analyzed some institutional
variables such as the outflows of foreign direct
investment, influence of government policies,
governmental institutional arrangements, etc.
Considering some findings of the reviewed
literature on institutionalism and culture, this
paper centers the analysis on the implications of
intangible capital, learning and innovation on
multinational firms.
Later, this paper explores a more dynamic
and multivariable approach to organizational
culture to explain the complexities of
multicultural distributed teams and contextual
factors on performance of multinational firms.
While doing so, the paper reviews the
involvement of organizational culture in
internationalization processes of multinational
firms centered on strategic alliances and joint
ventures and the creation of a third culture of
management and leadership styles.
One of the most important orientations
that multinational firms have to face when
making decisions to compete in foreign
economies is based on the implications of local-
global culture of corporate social responsibility
strategy.
Finally, this paper also discusses and
advances some conclusions based on the
tendency towards a development of a glocal-
regional institutional and cultural transformation,
convergence and governance.
Institutional framework
Institutionalism and evolutionary economics
approaches consider firms as dynamic economic
agents of economic and social institutional
networks. Institutional models are used to explain
foreign direct investment (FDI) from emerging
economies.
In the post-globalization period
multinational firms face strong institutional
arrangements, lower costs of investing abroad,
and other inducements. These necessary measures
are proper institutional and legal arrangements
centered around foreign investment laws and to
guarantee a competitive and stable exchange rate
mechanism.
Modernization of the economic
institutional system of any country fuels foreign
direct investment inflows and also outward flows.
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
It has been assumed that foreign
investments should be highly responsive to local
differences in the investment climate, institutional
financial arrangements, rates of return, taxes and
other regulations and labor costs.
Influence of government policies and
other institutional factors such as academic and
research and financial institutions are important,
as well as supportive structures and network
linkages to facilitate trust, cooperation and
coordination among entrepreneurs.
Weak governmental institutional
arrangements and settings hardly can provide
stability in fragile environments but can be
compensated by other organizations such as
private firms. Prior experience of new
multinational firms in emerging economies with
weak institutional environment is crucial in the
development of capabilities to compete in foreign
markets.
New multinational firms emerge in less
developed economies where the institutional,
legal and political environments are weak. This
situation may be one of the reasons why the
institutional investors maintain a peso exposure
and diversify the credit risk of their portfolios
away from issuers, the Federal Government and
large Mexican corporations.
Intangible capital, learning and innovation
Multinational firms have some specific
advantages on ownership of intangible assets and
common governance of cross-border value-added
operations, internalizing firm’s managerial,
organizational and institutional dynamic
capabilities and locating in a particular foreign
market.
Multinational firms from emerging
economies are adopting soft and intangible
capital such as managerial and organizational
techniques and skills as firm specific ownership
assets besides the institutional and home country
specific and internalized advantages to be used
across the borders.
Critical activities of knowledge and
innovation tend to be retained in home countries
despite the ongoing globalization processes.
Global brands promoted by multinational firms in
global markets can take advantage of affinities
with national brands by inducing positive images
based on national cultures.
Multinational firms identify global
knowledge relevant to management across
national borders despite the values embedded in
national cultures that push for knowledge and
expertise operationalized with local adaptation
(Sparrow et al., 2004: 110).
Management styles having different
background in terms of national cultures may
result in the emergence of a third culture and
redefine the exchange relationships (Pothukuchi
et al., 2002; Rodriguez and Wilson, 2002).
In the global and transnational context,
transnational learning structures are relevant for
the global learning outcomes related to the
assignment of tasks and collaborative generation
of organizational knowledge among formed
committees, project groups, development and
diffusion of global and national policies and
capabilities, capture and sharing of global
organizational culture and best practices.
Transnational learning structures through global
policy, global culture and best practices, may
contribute to global integration using mechanisms
based on person to person (Sparrow et al., 2004).
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
One form of tacit embedded
organizational knowledge is cultured knowledge
based on the assumptions, beliefs and norms of
organizational practices and determined by the
globalization priorities. Variations in cultured
knowledge in multinational firms are high across
the borders in different national settings. National
cultures affect knowledge sharing (Simonin,
1999; Yoo & Torrey, 2002).
As a mechanism, socialization of cultured
knowledge facilitates shared communication and
understandings through the surfacing of norms
and assumptions (Senge, 1990). As an example,
the embedded cultured knowledge can be
accessed through the connections of the social
network created by the relationships of the
expatriates (Nohria & Ghoshal, 1997: 158).
Institutional factors and forces explain
how multinational firms organize their knowledge
and innovation activities. The institutional
environment and organizational contingencies
influence the learning structures of multinational
firms operating across national boundaries.
Transnational learning structures are more
significantly to diffuse developing know-how,
best practices and core competencies,
development of a global organizational culture
and in a lesser extent in development and
adaptation of global policy (Tregaskis, Edwards,
Edwards, Ferner, and Marginson, 2010).
The institutional context plays an
important role in shaping organizational learning
behaviors of multinational firms. Organizational
learning as a dynamic process of the individual
knowledge moves through learning structures
with the knowledge from the individual, group
and organizational levels captured within the
organizational processes, competences and
culture (Huber, 1991).
The analysis of learning behavior in
multinational firms is embedded in national
institutional context and the organizational
contingencies framed by the institutional and
learning theories to explain learning structures
across national borders. Transnational social
learning structures are a set of cross-national
intra-organizational structures based on social
interaction that support learning associated with
the development and diffusion of global policies,
organizational competencies and culture, and best
practice and know-how (Tregaskis, Edwards,
Edwards, Ferner, and Marginson, 2010).
Institutional forces embeddedness play a
crucial role in the supporting learning structures
and interactions with learning processes
(Lundvall, 1999). Tregaskis, Edwards, Edwards,
Ferner, and Marginson (2010) found that the
interaction between the institutional and firm-
level contexts provide explanations of learning
structures used by subsidiaries of multinational
firms. Business capabilities at firm-level and
institutional arrangements are significant in the
transnational multi-level learning processes.
National knowledge and innovation
system structures provide continuous interactions
between multinational firms and institutional
environments. Multinational firms are more likely
to adopt national innovation systems for local
labor markets in host countries that share similar
institutional arrangements (Guerreri & Tylecote,
1997) and technological specialization (Pearce &
Papanasatassiou, 1999). The national business
and innovation systems are related with national
institutional forces shaping the skill systems and
technological specialization required by local
labor market which also have an impact on the
transnational learning systems of multinational
firms.
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Infrastructural and institutional support
structures and intermediary organizations
providing resources, technology transfers,
financing, etc., facilitate innovation processes
based on learning and knowledge processes
acquired in the spillovers occurrence (Doner,
2001; and Aoki, 2001). Spillovers have been
conceptualized narrowly and always related to
multinational firms disregarding the efforts of
local firms and supportive factors within the
national innovation systems, the systemic
infrastructure and the institutional support
systems. Spillovers occurrence also depend on
absorptive capacities, support institutional
structures, trade and interactions, ownership
structure, firm size, performance, etc., besides the
presence of multinational firms and foreign direct
investment.
The suggested alternative framework for
complex analysis of spillovers occurrence is an
endogenous, evolutionary and institutional model
that approaches firms as dynamically embedded
and changing economic-social and institutional
networks from the perspectives of cluster and
network dynamics and technological innovation
frameworks of reference.
Culture has a significant effect on
knowledge transfer (Sarker, 2005). Firms with
diverse international experiential knowledge are
more likely to develop and institutionalize
dynamic capabilities such knowledge transfer
routines. Globally distributed teams share
organizational knowledge as the result of
individuals learning different cultures and
divergent norms and beliefs. Culture of teams has
a significant effect on knowledge transfer (Sarker,
2005).
Individuals centered on individualistic
cultural values are perceived as transferring more
knowledge than those individuals from the
collectivist culture.
Knowledge transfer routines require be
developing and institutionalizing for effective
knowledge transferring (Dyer & Kale, 2007).The
institutional entrepreneurial ability is related with
the skills or know-how needed to operate in the
peculiar institutional conditions of less developed
countries (Caves, 1996; Lall, 1983; Lecraw,
1993.
Also, it is important to analyze diverse
perspectives on dissemination and transference of
management practices (Rogers, 1995)
management discourse, (Barley and Kunda, 1992)
and national, organizational and management
culture (Hofstede, 2001; Trompenaars and
Hampden-Turner, 1997).
Cultural framework
Culture is defined from the point of view of
different perspectives (Jenks, 1993; Stohl, 2001;
Ting-Toomey, 1999). Culture is defined as a
“patterned ways of thinking, feeling, and
reacting,” which “Both national and professional
cultures come into play” (Gibson & Gibbs, 2006,
p. 114).
Culture is a set of values shared by a
group of people and frequently used to
distinguish one group from another (Gibson &
Gibbs, 2006, p. 284). “Culture is the set of deep
level values associated with societal
effectiveness, shared by an identifiable group of
people” (p. 474). Culture “includes systems of
values; and values are among the building blocks
of culture” (Hofstede, 1984, p. 21). “Culture is
associated with a unit in which members share a
common set of elements-assumptions and
worldviews, values, behavioral norms, patterns of
activities, and material artifacts” (Rousseau,
1990, p. 160).
Culture infuses meaning and identity into
the practices and activities governed by
organizations and institutions.
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Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Culture is “a history of experiences and
concomitant expectations that shape their
encounters” (Gibson & Gibbs, 2006, p. 37).
Culture is “broadly defined as characteristic ways
of thinking, feeling, and behaving shared among
members of an identifiable group” (Gibson &
Gibbs, 2006, p. 460).
Conceptualization of culture may include
multiple nationalities, demographic features,
multiple teams and organizational cultures.
Culture is a multilayered construct that includes
several markers such as nationality and
citizenship, national culture, ethnicity, religion,
language, etc. Conceptualization of culture is
related to salience and how consequential it is
(Brannen, 2003; Osland & Bird, 2000). Culture
has a complex multifaceted nature (Erez & Gati,
2004) modeled as a cultural mosaic (Chao and
Moon, 2005) suggesting a complex pattern of
geographic, demographic, ethnographic and
associative facets making up an individual’s
cultural identity.
Culture has been researched in terms of
one-dimensional and static views of nationality,
gender and race. It is necessary to explore beyond
this static and dichotomous perspectives and to
move towards a more dynamic and multivariable
approached to culture and distribution to explain
the complexities of the culture processes and
outcomes of multinational and multicultural
distributed teams.
Cross-cultural group development is
influenced by the multiple cultures and
subcultures in distributed team dynamics,
processes and outcomes. The model of cultural
dimensions presented by Hofstede (1980)
provides support for the study of cross-cultural
team cultural processes, particularly the
individualism-collectivism dimension (Sarker,
2005).
The GLOBE cultural project as a
theoretical framework on culture identifies the
national cultural dimensions of power distance,
in-group collectivism, uncertainty-avoidance,
performance-orientation and gender
egalitarianism. Uncertainty avoidance “the extent
to which the members of a culture feel threatened
by uncertain or unknown situations” (Hofstede,
1991, p. 113).
Triandis (1995) studied different cultural
dimensions and found that individualism-
collectivism is the key to understand values,
norms, behaviors, norms, etc. (Sarker, 2005, 19).
Hofstede (1980) found that individualist oriented
cultural dimension, the Mexican culture scored 30
while the US cultures scored 91, the higher in the
individualist dimension.
Organizational adaptability may be high
for new multinational firms because of their
meager international presence and low for more
traditional multinational firms because of their
ingrained organizational structure and culture
(Guillén and García-Canal, 2009). Contrary to
traditional multinational firms from developed
economies, new multinational firms originated
from emerging economies are more dynamic and
away from path dependence without deeply
ingrained organizational culture, values and
structure.
National culture has been depicted as the
software of the mind by Hofstede (1980) to
explain the different behaviors and logics of
people. National culture has an impact on work
values and other social factors that affect
organizational behavior (Rousseau and Schalk,
2000). National culture is “The collective
programming of the mind which distinguishes the
members of one human group or category of
people from another” (Hofstede, 1991, p. 5).
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
The constructed TMT culture is assessed
using a simplified version of the Kilmann-Saxton
Culture Gap Survey (Kilmann and Saxton, 1983)
that measures behavioral and operating norms as
descriptions of what actually happens in the
group.
National culture is related to
communication, trust and context as it was found
on Hofstede’s dimensions. Culture may be
constructed as barriers that divide individuals.
Individuals from various nationalities have
different cultural orientations. French and
American culturally grounded beliefs about
business models and practices contradicted and
rejected certain aspects of knowledge held by the
‘other’ (Baba et al. 2004, p. 573).
The cultural dimensions depicted by
Hosftede (1980) can explain cultural differences
and subtleties of culture among individuals from
various nation-states, so nationality is an indicator
of culture. Rao (2009a, b) examines the
dimensions of national culture influencing the
staffing practices in México and analyzes national
cultural dimensions adopting normative
equivalences strategies to identify relationship-
building with survey-response strategies and their
significance. He also identifies the cultural
dimensions in the Mexican culture as predictors
for predominant staffing practices associated
with, and proposes a model for staffing practices
related to cultural dimensions.
Cultural distance presents two boundaries,
distance and culture that presents critical
discontinuities to manage for effectiveness of
global organizational contexts (Cogburn &
Levinson, 2003, Watson-Manheim, Chudoba, &
Crowston, 2002), and constraints to be overcome
(Yuan & Gay, 2006).
Distance to national cultures may result in
partners with longer duration relationships than
partners with close distance national cultures
(Park and Ungson, 1997 and Pangarkar and
Klein, 2001).
Distance is also a leadership and trust
building challenges for multinational
multicultural distributed teams (Oertig & Buegri,
2006) and complicates processes and outcomes
(Cogburn and Levinson, 2003) distributions in
learning environments (Zakaria and colleagues,
2004), temporal and spatial distribution of
knowledge sharing culture.
Temporality considering time as culture
bound and stages in multinational multicultural
distributed members are related. Time as culture
bound is defined on cultural background
(Saunders et al., 2004) by connecting time of an
individual is dependent on the interactions with
organizations and society.
This third new culture is more inclusive
that the two original cultures because it shares a
communality of values, mores, attitudes,
meanings and actions (Adler, 1980; Casmir,
1993; Starosta and Olorunnisola, 1992, Shuter,
1983, Broome, 1993; Kumar and Andersen,
2000).
The emerging third culture is the synthesis
of combined elements and components of the two
merging organizational cultures. The emerging
third culture may be hybrid since the cultural
elements and components to be converged,
merged assimilated or adapted can be negotiated.
Strategic issues is affected by cognitions,
motivations of decision makers and meanings are
conditioned on personality traits and
characteristic in centralized firms and
organizational culture in decentralized firms
(Dutton and Jackson, 1987, Kets de Vries and
Miller 1986).
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
The development of common grounds of
organizational culture is more based on individual
competencies than in differences of management
traditions and national cultures (Chi Cui et al.,
2002, Dollinger and Danis, 1998).
Corporate culture can be created or
reformed in a short period of time to transform
values and promote organizational change in
settings of multinational firms, as for example in
the case of TRW (Ashton, 2002, a b). To create
the corporate culture of TRW, it is used
compensation incentives and benefits, internal
communication, team working and employee
development. The emerging third culture is the
result of the managers input contributions.
Perez Chavarria (2001) analyzes the
creation of common meanings—culture—through
formal communication in a multinational
Mexican company Cementos mexicanos
(CEMEX). Perez Chavarria (2001) has studied
the way organizational culture is formally
communicated in a Multinational Mexican
company (CEMEX assuming that the
organizational culture is composed essentially of
cultural substance and forms (Trice and Beyer,
1993; Bantz, 1993) to reach the inference of
meanings that can be taken as the basis or support
of its culture.
Cultural intelligence is the capability that
a person has to adapt to new cultures and be
effective to bridge activities and issues between
two or more cultures. The findings reflect a
possible interpretation of the culture that sustains
the symbolic reality of the organization.
Davila, Pérez y Habermann (2005, 2001)
use organizational culture theory to analyze the
basic assumptions, shared values and the
behaviors of organizational members in a
subsidiary of a Mexican multinational
corporation. Culture affects the way “information
and knowledge is conveyed and learned” (Gibson
& Gibbs, 2006, p. 17).
Under the assumption that the economy
gains from labor division, differentiation and
collective efficiency on firms of one sector cluster
between each other developing specialized
knowledge reinforced through a common
organizational culture (Young, 1928).
Individuals form subcultures based on
membership dispersion and the interactions of
whom are collocated form norms and cultures.
Subcultures in cross-cultural organizations
emerge based on nationality and participative
decision making and develop on shared national
cultures (Sagie and Aycan, 2003). Thus, two
subcultures are identified as parts of the
multinational, each one with congruent systems
of assumptions and values, although opposite
cultural patterns.
National culture relates to the
effectiveness of distributed team effectiveness,
but is less relevant in situations of swift trust
development (Jarvenpaa, et al. 1998). Cultural
differences among individuals from different
nationalities assessed by the cultural dimension
(Hofstede, 1980) may affect team effectiveness
processes and outcomes.
Cultural differences are conceived as
ideologies and attitudes influence trust of
multinational multicultural differenced teams
(Cogburn & Levinson, 2003). Baba et al. (2004)
uses this framework based on cultural differences
to sustain the ethno history of global virtual
teams.
Individual cultural differences configure
the development of a third culture to benefit
relationships as a mutual an interactive process
(Shuter, 1983, Casmir, 1993) of common
communicative (Cronen and Shuter, 1983)
actions and interactions.
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Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Cross-cultural capital of individual
members is essential of global virtual teams’
processes and outcomes (Paul et al., 2005).
Virtual teams studied by Kayworth and Leidner
(2001-2002), in France, United States and
Mexico based on nationality as a cultural index to
analyze multiple cultures. In an environment of
multiple cultures, nationality of culture is the base
of an index of members’ cultures (Oertig and
Buegri, 2006).
National cultures influence organizational
culture related to teams (Lee & Barnett, 1997;
Lindsley, 1999). Organizational culture and team
culture are two variables related. Top
management team culture is “cultural differences
reside mostly in practices, less in values”
(Hofstede, 1991, p. 182). The individualism
dimension can be used to explain a distributed
team context. The formation of team network ties,
socio contextual variables are more important
than race and sex (Yuan and Gay, 2006).
“In virtual teams, the individualism–
collectivism dimension is an important dimension
of culture as it reflects the extent to which
members are inclined toward teamwork and open
to accommodating others’ views” (Paul et al.
2005, p. 190). However, Ancona (1987) sustains
that the individualism-collectivism dimension
that team members from different nation states
are also influenced by the cultural context in
which they are engaged confirming that culture is
a dynamic and fluid dimension.
Rigid classification based on the nature of
national cultures does not explain movements and
relocations of populations. A collectivist
orientation enhances collaboration. The family,
community, governments and firms are
institutions in a collectivistic culture.
Collaborative cultural orientation is influenced by
a more collective oriented culture (Paul et al.,
2005). These cultural indicators can explain the
decisions of locational distributions of
multinational firms.
Multinational multicultural distributed
teams imply the consequentiality of culture
presenting some other additional challenges
(Kayworth & Leidner, 2002). The multifaceted
view of culture influence team processes and
outcomes in the complexity of distributed teams.
Multinational multicultural distributed teams
have two layers of complexity for potential
influences, the multinational and multicultural
and distribution that have on processes and
outcomes. The complexities of partial and full
distributed teams are related with the
complexities of national cultures and subcultures
depending of the locations (Orbe, 1996).
Multinational multicultural distributed
team focuses on the geographic facet to frame
national cultural differences to equate nationality
and culture. This approach neglects the dynamic
multiplicity of culture. The team composition is
an important factor for multinational multicultural
distributed teams. When the members of a
multinational multicultural distributed teams
understand other nationalities’ beliefs (Baba et
al., 2004) they are effective to share knowledge.
However, Goodwin and Halpin (2006) found
resistance in multinational and multicultural
distributed teams to the development of one
culture where there are several pre-existing
cultures.
The role of distribution and culture of
individuals have influence on team processes and
outcomes. Multinational multicultural distributed
teams influence organizational processes and
outcomes. Multiple cultures and subcultures
emerge on distributed teams. National culture and
subcultures have influence in the decisions of
multinational distributed teams (Oetzel, 1998).
Multiplicities of culture and variations in
distribution are related to multiple team cultures
and organizational cultures. Subcultures as part of
the larger organizational culture affect team
processes and outcomes when occurring at the
team level (Workman, 2005).
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Artículo Revista de Economía
Junio 2014 Vol.1 No1 41-64
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Despite that the subgroups form
subcultures they add to the larger culture of the
multinational multicultural distributed team, a
culture that it is beyond the face-to-face team.
Multinational multicultural diverse
distributed teams have become the norm
prevalence in organizational settings of business
and governments (Rasters, Vissers, & Dankbear,
2002, Wright and Drewery, 2006). Multinational
multicultural distributed teams may have different
purposes: to conduct future research (Maruping &
Agarwal, 2004), to advice practical
recommendations (Harvey et al., 2005). Team
members may work and perform effectively
“across major time zone differences, across
internal business units, and across cultures”
(Chudoba, Wynn, Lu, and Watson-Manheim,
2005, p. 280).
Culture encompasses broad national
differences to include ethnic, genetic, racial,
gender, religion, associations and collectivities,
and other demographic characteristics. Besides
national culture Paul et al. (2005) have focused
on markers of culture and examine cultural
diversity and cultural backgrounds and found that
more diverse teams develop a more collaborative
conflict management style.
Culture creates differences in group
behaviors and communication. Cultural diversity
is represented by differences in backgrounds, life,
philosophies, norms, social identity, language,
etc.
Culture may be looked at as the degree of
heterogeneity and diversity among team
members. Chao and Moon (2005) based on the
demographic tile approaches cultural diversity
and heterogeneity of team’s members. Cultural
diversity and cultural heterogeneity may
strengthen teams if the team members are capable
to respect other languages and cultures.
Diversity of team members involves the
composition of different cultural backgrounds,
unit affiliations, skills, etc. Individuals working in
multinational and multicultural diverse and
distributed teams have diverse national and
cultural backgrounds.
Cultural, institutional and individual
differences are related to risk and safety attitudes
and behaviors in organizations. The meaning of
risk and danger in organizational settings are
shaped by cultural and institutional differences
challenging the assumption that training programs
of safety can be applied to any organization
within a country and across the borders.
National cultures expressed in values,
beliefs and attitudes shape individual marketing
behavior and market orientations (Norburn et al.
(1989). International markets are highly
fragmented despite the economic globalization
processes due to control variables such as culture,
language and other intangible barriers, which in
turn may influence the location of Mexican
multinational firms.
The culture and language-specific
attributes of host countries benefit Mexican
multinational firms when competing with other
home countries that do not share these specific
characteristics in investing (Barrios, and Benito-
Ostolaza, 2008).
Human beings must be aware of their
capabilities to assimilate, contribute, share an
experience the new opportunities offered by the
exchange of cultures. Full development of human
potentialities requires participating actively in
experiencing other cultures and ideologies of
economic, political and social systems to become
more cosmopolitan citizen of the world.
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
Rabbino, H., Chávez, A. and García, R.
(s.f.) describe the transformations of Mexican
multinationals driven by systems thinking
approach to coordinate all the activities while
maintaining personal culture.
The enactment of the North American
Free Trade Agreement (NAFTA) and the lack of
policies focusing to support and encourage
entrepreneurship were two important causes that
triggered the development of a new
entrepreneurial culture. Business community
suffers from lacking business culture skills and
understanding others cultures. An initiative
focused on Mexican culture, the Business Culture
in Latin America (BUCLA) provides a solution
through e-learning.
This new entrepreneurial culture led to the
emergence of business more oriented to
international markets. Some medium businesses
are developing a transnational business culture,
such as the software industry. Hildebrando is the
largest software producer that started operations
in the 1980s opening the software factory in
México City and offices in the three largest cities
in México, in Miami and Madrid.
Female’s migrants confront greater risks
of international migration because of a culture of
domesticity (Kanaiaupuni, 2000) and the lack of a
more entrepreneurial culture oriented towards
transnational processes.
Involvement of organizational culture in
internationalization processes of multinational
firms
The new multinational firms from emerging
economies follow some patterns of development
and expansion consistent with the staged theories
of internationalization and product life cycle
theory besides the tendency to expand in foreign
markets that have similar culture.
Organizational culture has an impact on
the outcomes and the degree of organizational
involvement in strategic alliances and
international ventures (Meschi and Roger, 1994;
Pothukuchi et al., 2002).
The design of organizational cultures
incorporates the cognitive diversity of partners
and provides intercultural fits between and among
the firms structured in international strategic
alliances. The design of the strategic alliances
own corporative and organizational culture
considers the formation of more intercultural
oriented relationships cooperation and shared
leadership (Rodríguez, 2005).
National cultures are the anchors of
organizational cultural that may dilute with the
negations of the emerging third culture to define
relationships of the new management style,
behavioral mechanisms, trust development and
access to strategic knowledge (Brannen and Salk,
2000; Casmir, 1993,Salk, 1997, Barkema et al.,
1996, Rodriguez and Wilson, 1995, Inkpen,
2000).
The intercultural fit makes compatible the
involved national cultures in an organizational
culture as the determinant of relationship
performance (Rodriguez and Wilson, 2002,
Rodriguez and Wilson, 1995; Sarkar et al., 2001).
Similarity of national cultures may have
less impact on strategic alliances than
organizational cultures and compatibility of
organizational processes (Brown et al., 1988;
Inkpen and Birkenshaw, 1994; Kogut, 1989).
Congruence between national cultures and
managerial practices influences the strategic
alliance performance (Newman and Nollen, 1996;
Baird et al., 1990, Davis and Rasool, 1988).
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internationalization analysis of multinational firms.
Differences between individualist and
collectivist value oriented national and
organizational cultures as a mind frames may
affect the cross-cultural relationships and the
nature of managerial and attitudinal interactions
in strategic alliances (Chen et al., 1998, a, b.;
Hofstede,1980).
Culture influences traits, perceptions and
responses of followers to managers and leaders in
power positions in strategic alliances. Different
national cultures influence the requirements of
values in management and leadership styles and
practices (Newman and Nollen, 1996, Brodbeck
et al., 2000). Culture of the top management
members may influence management and
leadership style and contribute to the performance
of the strategic alliance as a whole (Bettis et al.,
1978; Das, 1981).
The interaction and interdependence of
national cultures are part of strategic alliances
which may combine elements and create a more
coherent third culture (Cartwright and Cooper,
1993).
An organizational culture functioning as
the result of negotiations between values and
attitudes to develop a compatible third culture in
the organizational context is the critical factor in
cross-cultural strategic alliances and joint
ventures (Lane and Beamish, 1990; Perlmutter
and Heenan, 1986; Teagarden and Von Glinow,
1990).
Differences in national cultural values
influence the implementation of management and
leadership skills in strategic alliances. National
culture influences top organizational leadership
which in turn permeates the design of
organizational cultures and define managerial and
leadership styles in the strategic alliance
(Hollander and Offermann, 1990; Likert, 1961;
Pothukuchi et al., 2002).
Managerial values of complex cultural
organizations involved in strategic alliances
through social interactions and negotiations
between each other shape the nature and shared
content of a hybrid new culture (Brannen and
Salk, 2000). Management in international
alliances face the challenge of reconciles
managerial practices based on cultural
backgrounds and the corporative and
organizational culture.
The management of a multiplicity of
meanings in different national cultures may
determine the success of strategic alliances in the
international global market (Kumar and
Andersen, 2000). When selecting partners of
strategic alliances, managerial capabilities (Hitt et
al., 2000) and management practices which are
congruent with their national cultures,
organizations improve performance (Newman
and Nollen, 1996).
However, management practices are more
congruent with national culture dimensions such
as individualism orientation of innovation in US
managers, task support and social relationships in
Mexican management practices (Rodríguez,
2005, Newman and Nollen, 1996; Parkhe, 1993
and Very et al, 1993).
Managers from different cultural
backgrounds developing relational assets in
partnerships with international strategic alliances
maybe instrumental to develop a new common
third culture (Rodriguez and Wilson, 2002) based
on individual and structural ties (Inkpen and
Beamish, 1997).
Support from the state and
implementation of strategies to enter into
institutional strategic alliances between different
stakeholders and business groups may be only to
steps in the right direction for
internationalization.
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internationalization analysis of multinational firms.
Management culture cognition, values and
interpersonal relationships dynamics affect the
strategic leadership styles in organizations,
management decisions and thus, organizational
performance (Hambrick, 1989).
The culture of the top management team
has effects on organizational performance (Bantel
and Jackson, 1989; Finkelstein, 1988; Hage and
Dewar, 1973; Tushman et al., 1985).
Organizational culture dimensions of Mexican
and US strategic alliances are determinants of
management rules and social norms. US
management style is shaped task innovation in
management team culture and manager’s
personality in emotional stability focusing on
long-term planning and emotional responsibility,
innovation, personal change and individualist
orientation (Rodríguez, 2005).
For example, Mexican-US strategic
alliances are shaped by an intercultural fit through
a predominant management style framed by
national culture and management team culture
(Rodríguez, 2005). Rodríguez (2005) found that
the organizational culture existing in the Mexican
and American alliance is bounded by the values
and norms that construct the social reality by
management to converge into a third culture
characterized by being more participative and
consultative style.
Management styles in international
strategic alliances with different national cultural
dimensions coexist; negotiations for a new
organizational culture blend the styles of adaptor
and innovator in one common management style.
The predominant management styles in strategic
alliances are strongly influenced by the
organizational culture and are not shaped by
national cultures (Rodríguez, 2005).
National cultures of managers are
positively related to their management styles in
US-Mexican strategic alliances. The US-Mexican
strategic alliances are supported by two different
national cultures; one belongs to a developed
market and the other one to an emerging market.
Each one of these two cultures has different
approaches to management styles and
relationships (Dorfman and Howell, 1988;
Hellweg et al., 1994; Pavett and Morris, 1995).
Managerial culture in US-Mexican strategic
alliances is influenced by top management and
leadership styles of both national cultures.
Predominant management styles of
Mexican and US managers are converging in
strategic alliances where Mexican is trying to be
more consultative and US more authoritative. US
management is shaped by task innovation in top
management culture and emotional stability in
manager’s personality.
Predominant Mexican management style
is a function of task support and social
relationships as part of management culture
focused on short term planning a close working
relationships, although not linked to manager’s
personality and national culture (Rodríguez,
2005).
Mexican management style is not linked
to manager’s personality and national culture but
determined by task support and social
relationships in management team culture
focusing on short term planning, efficiency
oriented supported by group cooperation and
friendship, intrinsic collectivist nature shared
decision making and work fair assignment
(Rodríguez, 2005, Chen et al. 1998a, b and
Hofstede, 1980).
Managers of joint ventures (JV) may
introduce some variations to management control
systems of a global multinational firm to
institutionalize a global management control
system.
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
The global management control system
may match technical and institutional criteria to
satisfy the logics of JV´s managers. This may
facilitates post-acquisition strategy to facilitate
integration of new firms to the organizational and
work culture.
Local-global culture of corporate social
responsibility strategy
Global corporate social responsibility is equally
common among all types of multinational firms
(Husted, and Allen, D., 2006). Actions of
corporate social responsibility may depend upon
the processes of institutional isomorphism that
are linked to the organizational strategies in the
multinational firms conceived as a response to
different pressures in their product markets
(Prahalad and Doz, 1987).
The UN Global Compact provides an
institutional structure for global corporate social
responsibility issues of multinational firms in
partnership with nongovernmental and
governmental organizations. Husted, and Allen,
D. (2006) conclude that multinational firms are
more likely to manage corporate social
responsibility according to some institutional
pressures rather than an organizational strategic
logic.
Multinational corporations have to foster a
culture of corporate social responsibility strategy
involving all stakeholders to improve the
effectiveness of strategic alliances (Weyzig,
2006). Multinational firms from emerging
economies are challenged by their firm and
country specific institutional distance to face the
obstacles presented by foreign emerging markets
and economies such as the issues such as social
and environmental corporate responsibility
(Dunning 2006).
Husted, and Allen, D. (2006) conclude
that corporate social responsibility conforms to
the multinational organization strategy
established for marketing activities suggesting
that this multinational organizational strategy
influences the design of other strategies through
institutional processes.
CSR strategy in Mexico as in any
developing economy is driven and molded by
specific national and institutional factors but
private investor initiatives are effectively
disempowered (Jamali and Mirshak, 2007).
Stakeholders of Mexican multinational firms lack
engagement in a strategy of CSR due to a no ideal
chaotic environment framed by historical
confrontational attitudes and the lack of alliance
culture, although sometimes firms may be
inclined to make some philanthropic actions.
Advancement of CSR in Mexican
multinationals requires a commitment on a strong
regulatory culture capacity building instead of
taking a voluntary approach, more involvement
with civil society actors and more public pressure
to address specific barriers.
The strategy CSR followed by Grupo
Bimbo is part of the natural activities immersed
in its culture with internal and external,
economic, social and environmental aims. The
environmental internal purpose is to create a more
environmental friendly awareness culture among
its associates and use resources in the most
efficient way (Grupo Bimbo, 2009, pp. 1).
Grupo Vitro the Mexican glass
multinational firm has implemented the CSR
strategy in community service activities such as
recycling, environmental protection and the
promotion of art and culture, supporting schools,
development programs and the glass museum in
its founding city Monterrey (Paul et al., 2006).
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Vargas J. Institutional and cultural implications on
internationalization analysis of multinational firms.
The international organizational strategy
followed by multinational firms operating in
Mexico in relation to local-global corporate social
responsibility (CSR) that guides decision making
is to respond to institutional pressures for
responsiveness rather than to replicate strategic
analysis of social and environmental issues.
Discussion: Glocal-regional institutional and
cultural transformation, convergence and
governance
The term glocal is a short designation mixing the
terms global and local and meaning the
inextricable interrelationships between both
levels of the same scale.
Without glocal-regional institutional and
cultural convergence, economic globalization
processes are complicating glocal-regional
governance for the achievement of a more fair
and equitable global economy.
However, in an era of economic
globalization processes, manufacturing and
marketing activities are becoming more
transnationals and internationals in irreversible
tendency while retiring from the nation-states as
the dominant institutional frame of reference.
Consumers and workers are important
stakeholders in multinational firms who can get a
position of bargaining over institutional and
cultural transformation.
The internationalization of operations and
activities of multinational firms are supported by
the cultural and institutional geo-centralization
affecting the nation-state and the national
systems. The tendency to institutional and
cultural geo-centralization is not limited to
operations of multinational firms but also to other
institutions such as operations of labor unions and
national governments, education, etc.
An example of this argument is sustained
by Teague (2003) who examines a tri-national
institutional arrangement the Labor Side Accord
of NAFTA called North American Agreement on
Labor Cooperation (NAALC). The institutional
design of NAALC arrangement for the labor
market in a regional trading agreement is
horizontal and decentralized but still is required
that the three participating economies in NAFTA
should adopt a more proactive approach to labor
relationships transnational collaboration.
To find a balance among the interests of
multinational, regional and local actors involved
in internationalization economic processes, it is
required new institutional and cultural
arrangements in order to develop new forms of
governance capable to manage economic growth
and development. The new institutional and
cultural arrangements should be able to facilitate
the integration of investments, financial,
technological, manufacturing and marketing
activities without ignoring the interdependence
with environmental, social, political and cultural
variables.
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