INSTALLATION IN STRUCTIONS & HOME OWNERS MANUAL … › wp-content › uploads › 2016 › 07 ›...
24
Rev – K 7/15/2016 INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL TANKBUDDY™ IMPORTANT SAFETY INFORMATION When installing or using any high voltage electrical appliance, basic safety precautions should always be followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or otherwise service this water heater, without first shutting off all power to the unit directly at the breaker box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING. WE RECOMMEND THAT THIS PRODUCT BE INSTALLED BY A QUALIFIED PERSON. IF FURTHER ASSISTANCE IS NEEDED, A LICENSED AND QUALIFIED PLUMBER AND ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL, STATE, PROVINCIAL, AND LOCAL PLUMBING AND ELECTRICAL CODES SHOULD BE HIRED. PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION & USE. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE, SERIOUS INJURY, OR DEATH. This manual should be shown to all members of the household who plan to use this unit, and be retained for future reference. Tested and certified by the Water Quality Association against NSF/ANSI 372 for lead free compliance.
Transcript of INSTALLATION IN STRUCTIONS & HOME OWNERS MANUAL … › wp-content › uploads › 2016 › 07 ›...
Rev–K7/15/2016
INSTALLATIONINSTRUCTIONS&HOMEOWNERSMANUAL
TANKBUDDY™
IMPORTANTSAFETYINFORMATIONWheninstallingorusinganyhighvoltageelectricalappliance,basicsafetyprecautionsshouldalwaysbefollowed.Undernocircumstanceshouldyouattempttoclean,install,inspect,repair,disassembleorotherwiseservicethiswaterheater,withoutfirstshuttingoffallpowertotheunitdirectlyatthebreakerbox.SERIOUSBODILYINJURYORDEATHCOULDOCCURIFYOUIGNORETHISWARNING.
WERECOMMENDTHATTHISPRODUCTBEINSTALLEDBYAQUALIFIEDPERSON.IFFURTHERASSISTANCEISNEEDED,ALICENSEDANDQUALIFIEDPLUMBERANDELECTRICIANINACCORDANCEWITHALLAPPLICABLENATIONAL,STATE,PROVINCIAL,ANDLOCALPLUMBINGANDELECTRICALCODESSHOULDBEHIRED.
PLEASEREADTHESEINSTRUCTIONSTHOROUGHLYANDCOMPLETELYPRIORTOINSTALLATION&USE.FAILURETODOSOCOULDCAUSEPROPERTYDAMAGE,SERIOUSINJURY,ORDEATH.
Thismanualshouldbeshowntoallmembersofthehouseholdwhoplantousethisunit,andberetainedforfuturereference.
TestedandcertifiedbytheWaterQualityAssociationagainstNSF/ANSI372forleadfreecompliance.
1
ABOUTYOURTANKBUDDY™
CongratulationsonthepurchaseofyourEemaxTankBuddy™!
TheTankBuddy™isadevicethatextendstheusablehotwaterfromyourexistinghotwaterstoragedevice,whilemaintainingtheexistingelectricalpowerinfrastructure.
TogetthebestperformanceandenergysavingsfromyourTankBuddy™,itisimportantthatitbeinstalledinaccordancewithourinstructionsandtheelectricalandplumbingcodesapplicabletoyourarea,andthatyoureadthismanualthoroughlyforimportantoperatinginstructionsandtips.
Ifyouhavequestionsatanytime,pleasecontactEemaxdirectlyat:
EemaxInc.
400CaptainNevilleDrive,Waterbury,CT06705
TollFree:1-800-543-6163,or203-267-7890Fax:203-267-7975
CONTENTS
1- BEFOREINSTALLATION...........................................................................................................2
2- SELECTINGALOCATIONTOINSTALL.......................................................................................3
3- SETTINGUPTOINSTALL..........................................................................................................4
4- PLUMBINGINSTALLATION......................................................................................................9
5- ELECTRICALINSTALLATION...................................................................................................13
6- GENERALOPERATINGINSTRUCTIONS...................................................................................17
7- MAINTENANCE.....................................................................................................................17
8- TROUBLESHOOTINGGUIDE..................................................................................................18
9- USERINTERFACE...................................................................................................................19
TECHNICALSPECIFICATIONS
Voltage 240VAC
MaxAmperage 30Amps
MaxPowerRating 7.2kW
MaxTankPowerRating 5.5kW
Pre-SetOutletTemperature 120°F
ActivationTempRange 80-130°F
OutletTemperatureRange 80-140°F
ActivationFlowRate 0.3GPM
2
1- BEFOREINSTALLATION
PLEASEREADTHESEINSTRUCTIONSTHOROUGHLYANDCOMPLETELYPRIORTOINSTALLATION&USE.FAILURETOFOLLOWINSTRUCTIONSCOULDCAUSEPROPERTYDAMAGE,SERIOUSPERSONALINJURY,ORDEATH.
Byinstallingthisproduct,youacknowledgethetermsofthemanufacturer’swarranty.Oncetheheaterisinstalled,donotreturnproducttotheplaceofpurchase.Ifyouhaveanyquestionsregardingthewarrantyorproductreturnpolicies,pleasecontactusat1-800-543-6163.
Inspectallcomponents.Thecontentsofyourboxshouldincludethefollowingcomponents:
• TankBuddy™Unit• ½“Ferrule(2x)• ½“Nut(2x)• ⅝”Tubeto¾“NPTFemaleAdapter(1x)• Push-toConnectFitting(With½”CopperPipeSample)(2x)• CableClamp(2x)• WireNuts(1x)• PigtailCord(1x)
Whatyouwillneedtoinstall:
• PhillipsHeadScrewdriver• FlatHeadScrewdriver• PipeCutter• AdjustableWrench• TeflonTape• TapeMeasure/Ruler• Pencil(recommendedformarkingmeasurementswhencuttingpipe)• Needle-NosePliers(notrequiredbutmaybebeneficial)
3
2- SELECTINGALOCATIONTOINSTALL
Thisproductisdesignedtobeinstalledindoorsonly,inserieswithyourpre-existingtankwaterheater.
DONOTinstallthisproductinalocationwhereitmaybesubjecttofreezingtemperatures.Ifthewaterinsideyourunitfreezes,itcancausesevereandpermanentdamagethatisnotcoveredunderyourwarranty.
DONOTlocatethewaterheaterinalocationthatisdifficulttoaccess.
SCALDRISK:Makesurethatthewaterheaterandhotwateroutletpipeareoutofthereachofchildrensotheycannottamperwiththetemperaturecontrolsorinjurethemselvesbytouchingthehotwateroutletpipe.Theoutletwaterpipecangetveryhot.
ThisproductdoesNOTrequireventing.
Avoidinstallingyourunitinalocationpronetoexcessivehumidity,moisture,ordust,orinanareawhereitmaybesplashedwithwaterorotherliquids.DONOTinstallunderwaterpipesorairconditioninglinesthatmightleakorcondensemoisturethatcouldthendripontotheheater.DONOTinstallaboveelectricalboxesorjunctions.
Ifyouplantoinstallyourwaterheateronasecondfloororinaheatedatticspace,makesurethatyoufollowallcoderequirementsforsuchinstallationsasrequiredforyourarea.Youcaninstallanactivewaterleakdetectorandshutoffvalvedesignedtoturnoffyourwatersupplyintheeventthataleakiseverdetected.
4
3- SETTINGUPTOINSTALL
RecommendedClearances:
Atleast14inchesfromabovetheexistingtankheatertothenextobstruction
6 inchesinfrontofandtothesidesoftheTankBuddy™,forservice maintenance
Pre-MountingSteps
1. SHUTOFFELECTRICITYONYOURCIRCUITBREAKERBEFOREPROCEEDINGTOANYFURTHERINSTALLATIONSTEPS.
2. Makesurethereisatleast14inchesofstraightpipeclearanceabovethetankheater.Thisistherequiredroominorderfortheunittoeffectivelyconnectinserieswiththetankandoutletpipe.IFSPACIALISSUESARISE,ORIFTHECOPPERPIPEISNOTSTRAIGHT(ABNORMALPIPINGTHATISNOTSTRAIGHT),ANADDITIONALPLUMINGHOSEMAYNEEDTOBEUSED.
3. Closethesupplywatervalvetothetankheater,locatedinmostcasesabovethetankheateronthecoldwaterinletside.Youmustdothistodrainyoursystem.
4. Openthedrainvalveofthewatertanktoletthetankcompletelydepleteofwater.Thedrainvalveisusuallylocatednearthebottomofthetank.
5. Drainthewaterfromallexistinghotwaterpipesbyfirstopeningallhotwaterfaucetsofanykindinthehouse.Leavethefaucetsopenuntilplumbinginstallationiscomplete.Ifwaterdoesnotstopflowing,checktomakesuretheinletwatertothetankheaterhasbeencompletelyshutoff.
6. Assessyourplumbingsystembeforeyoucutthepipe–possibleplumbinglayoutsonthefollowingpage
7. CUTTINGTHEPIPEISACRITICALSTEP.ITISIMPERATIVEYOUREFERTOTHEGUIDEONTHEFOLLOWINGPAGESFORCLEARINSTRUCTIONSONHOWTOCUTTHEHOTCOPPERPIPE.
Note:Ifyoudonothaveanyofthefollowingplumbinglayouts,werecommendyouthenhirealicensedandqualifiedplumbertoperformthisportionoftheinstallation.
5
PossiblePre-ExistingPlumbingLayouts
HotWaterCopperPipe
HotWaterOutletConnectionFitting
(Canbevarietyoffittings)
HotWaterCopperPipe
HotWaterOutletConnectionFitting
(Canbevarietyoffittings)
HotWaterCopperPipe
HotWaterOutletConnectionFitting
(Canbevarietyoffittings)
Irremovableoressentialunion
(Canbevarietyoffittings)
Atleast1½”
ofverticalpipemovement
Atleast1½”
ofverticalpipemovement
LayoutA
• Atleast14inchesofstraightpipeabovetank• Atleast1½”ofverticalpipemovement
(abilitytoraisepipe)• Turntopage6
LayoutB
• Atleast20inchesofstraightpipeabovetank• Atleast1½”ofverticalpipemovement(ability
toraisepipe)• Irremovableoressentialunionusedin
plumbing• Turntopage7
LayoutC
• Atleast14inchesofstraightpipeabovetank
• Noverticalmovementofpipe(Pipeiscompletelyrestrictedorbraced)
• Turntopage8
Noverticalmovement(Pipeiscompletelyrestrictedorbraced)
6
CuttingtheCopperHotWaterPipe–LayoutA
Pleasefollowallpre-installationinstructionscarefully.Werecommendthatthisproductbeinstalledbyaqualifiedperson.Iffurtherassistanceisneeded,alicensedandqualifiedplumberinaccordancewithallapplicablenational,state,provincial,andlocalplumbingcodesshouldbehired.
1. Locatethehotwateroutletconnectiononyourpre-existingwatertank.Onthecopperpipe,markwithapencil2inchesabovethetopmostpointofthehotwateroutletconnectionfitting.
2. Usingapipecutter,cutthehotwatercopperpipeatthis2-inchmark(CutA),beingasaccurateaspossible.RefertoFigureA.Onceaccomplished,unscrewtheoriginalconnectionfittingfromtheoutletthreadofthetank.
3. Onthenowexposedtankoutletthread,screwontheFemaleNPTAdapter(referencepg.10),tightlysecuringthisconnection.Wrapthethread2-3timeswithTeflonTapetosealtheconnectionandpreventleaks.
4. Nowfromthein-placeFemaleNPTadapter,measureupwardsEXACTLY11⅛inches.RefertoFigureB.Markthisonthecopperpipewithapencil.ITISIMPERATIVETHATACCURACYBEUSEDDURINGTHISSTEP.CUTTINGTHEPIPETOOMUCHWILLPREVENTASECURECONNECTIONFROMTAKINGPLACE.
5. Cutthepipeatthe11⅛inchmark(CutB),takingextremecareforaccuracy.Iftheinstallerislessexperiencedorunsure,itisadvisedtocutthepipeslightlybelowthe11⅛inchmark.Itissafertocuttoolittleandcorrectamistakethantocuttoomuch.
6. SecureaPush-to-Connectfittingontothehangingcopperpipe,makingsuretherearenostrayorjaggedpiecesofcopperstemmingfromthepipe.MakesurethePush-to-Connectfittingispushedasfarupaspossibleontothecopperpipe,fullysealingtheconnection.
7. ProceedtoPlumbingInstallationonpage9withreferenceguideonpage10.
HotWaterCopperPipe
HotWaterOutletConnectionFitting
(Canbevarietyoffittings)
2”
FigureA.
CutA.11⅛”
FigureB.
CutB.
¾”FemaleNPTto⅝”TubeAdapter
7
CuttingtheCopperHotWaterPipe–LayoutB
Pleasefollowallpre-installationinstructionscarefully.Iffurtherassistanceisneeded,alicensedandqualifiedplumberinaccordancewithallapplicablenational,state,provincial,andlocalplumbingcodesshouldbehired.
1. Locatetheirremovableoressentialuniononthehotwaterpipe.Onthecopperpipe,markwithapencil2inchesabovethetopmostpointoftheirremovable/essentialunion.RefertoFigureC.
2. Usingapipecutter,cutthehotwatercopperpipeatthis2-inchmark(CutC),beingasaccurateaspossible.RefertoFigureC.Donotremoveanypipeyet,simplyperformcutC.
3. NowmeasureupwardsEXACTLY12½inchesfromcutC.RefertoFigureD.Markthisonthecopperpipewithapencil.ITISIMPERATIVETHATACCURACYBEUSEDDURINGTHISSTEP.CUTTINGTHEPIPETOOMUCHWILLPREVENTASECURECONNECTIONFROMTAKINGPLACE.
4. Cutthepipeatthe12½inchmark(CutD),takingextremecareforaccuracy.Iftheinstallerislessexperiencedorunsure,itisadvisedtocutthepipeslightlybelowthe12½inchmark.Itissafertocuttoolittleandcorrectamistakethantocuttoomuch.
5. SecurethePush-to-ConnectfittingsontoBOTHexposedendsofthecopperpipe,makingsuretherearenostrayorjaggedpiecesofcopperstemmingfromthepipes.MakesurethePush-to-Connectfittingsarepushedasfaraspossibleontothecopperpipe,fullysealingtheconnection.
6. ProceedtoPlumbingInstallationonpage9,withreferenceguideonpage11.
HotWaterCopperPipe
HotWaterOutletConnectionFitting
(Canbevarietyoffittings)
Irremovableoressentialunion
(Canbevarietyoffittings)
FigureC.
2”
CutC.
Irremovableoressentialunion
FigureD.
2”
12½“
CutD.
CutC.
8
CuttingtheCopperHotWaterPipe–LayoutC
Pleasefollowallpre-installationinstructionscarefully.Werecommendthatthisproductbeinstalledbyaqualifiedperson.Iffurtherassistanceisneeded,alicensedandqualifiedplumberinaccordancewithallapplicablenational,state,provincial,andlocalplumbingcodesshouldbehired.
Thisset-upaddressestheissueofnothavingfreespacetoverticallymovethehotwaterpipeupinordertomakeasecureconnection.Thistypicallyoccursifthereisverylowceilingheightorthecopperpipeisbracedorrestricted.
Inordertoinstallyourunit,youwillneedtopurchaseanintermediatehose.
Werecommendusinga¾”RepairHosePushFitting.ThistypeofhosehasPush-to-Connectfittingsoneitherside,andcanbeusedefficientlyforthisapplication.Hosessuchastheoneshowncanbepurchasedatalowcostatmosthomecenterstores.
Analternativerecommendationistopurchaseawaterheaterinstallationkit.ThiscouldalsohelpwiththeinstallationprocesssuchasLayoutC.Akitsuchastheoneshowncanbepurchasedatalowcostatmosthomecenterstores.
Thismethodofinstallationrequiresmoreexperienceandjudgment,becauseeachhouseholdmayhaveamoderatelydifferentlayoutinthissituation.
Forfurtherinstallationassistance,pleasecalloremailourcustomerserviceandtechnicalsupportteamforanyhelpyoumayneed.
TollFree:[email protected]
9
4- PLUMBINGINSTALLATION
Pleasefollowallplumbinginstructionscarefully.Werecommendthatthisproductbeinstalledbyaqualifiedperson.Iffurtherassistanceisneeded,alicensedandqualifiedplumberinaccordancewithallapplicablenational,state,provincial,andlocalplumbingcodesshouldbehired.
PlumbingInstallationInstructions
Pleaseseeinstallationdiagramsonthefollowingpagesforvisualguidance.
STEP1:Usingthecorrespondingfittingsforwhichlayoutwasused,connecttheHOTWATERoutletfromyourwatertanktotheINLETthreadlocatedonthebottomsideoftheTankBuddy™whenfacingtheunit.Usethenut(B)andferrule(C)tosecuretheconnection.Donotovertightenthecompressionnuts,whichmaycausetheferrulestocrackandleadtoaleak.
STEP2:UsingthePUSH-TO-CONNECTfitting(F),connecttheHOTWATERcopperpipelinetoOUTLETthreadlocatedonthetopsideoftheunit.Usethenut(E)andferrule(D)tosecuretheconnection.
STEP3:
• Closethetankdrainvalve.• Makesureatleastonewarmwaterfaucetisopeninthehouse.• Re-openthewatersupplyvalveonthecoldwatercopperpipe.• Youknowthetankisfullwhenwaterisrunningoutofanyopenfaucetinthehouse.
FAILURETOFOLLOWTHESESTEPSWILLCAUSEWATERTANKDAMAGE.
STEP4:Aftertighteningallfittings,openseveralhotwaterfaucetsandallowun-heatedwatertorunthoughthewaterheaterforatleast2to3minutes.ThisprocesspurgesalltheairfromthewaterlinesandMUSTbeperformedpriortoturningonthepowerattheunit.
FAILURETOFOLLOWTHISSTEPCANCAUSEPERMANENTDAMAGETOTHEHEATINGELEMENTS.
Ifanymaintenanceisperformedonthewaterheaterorthehome’splumbingsystemthatmayintroduceairintotheplumbingpipes,itisimportanttoturnthepowerofftothewaterheaterandpurgetheairoutofthelinesbeforeallowingtheunittopowerup.
STEP5:Carefullyinspectallconnections,unions,andthepressurereliefvalve(ifinstalled)forleaks.
STEP6:TURNOFFALLFAUCETSBEFOREPROCEEDINGTOELECTRICALINSTALLATION.
10
PlumbingInstallationVisualGuidance–LayoutA
A.
F.
ExistingHouseholdPlumbing
.875”/¾CopperTube
Push-to-ConnectFitting
½“Nut
½”Ferrule
½“Nut
½”Ferrule
¾”FemaleNPTto⅝”TubeAdapter
Existing¾”MaleNPTFromTank
(OUTLETSIDEOFTANK)
D.
B.
E.
C.
Step2
Step1
11
PlumbingInstallationVisualGuidance–LayoutB
F.
ExistingHouseholdPlumbing
.875”/¾CopperTube
Push-to-ConnectFitting
ExistingHouseholdPlumbing
.875”/¾CopperTube
F. Push-to-ConnectFitting
Step2
Step1
½“Nut
½”Ferrule
E.
D.
½“Nut
½”Ferrule
B.
C.
12
IMPORTANTNOTES:
1. Thisunitshouldnotrequiresolderinganypipesforinstallation.Heatfromsolderingmaydamagetheflowsensorintheunit.
2. Thisunitisequippedwithbothcomputer-controlledandelectro-mechanicalautoresettingthermostatswitchesforhigh-limitedtemperatureprotection.Sincethisproductdoesnotuseastoragetank,theuseofatemperaturepressurereliefvalve(T&P)isnotrequiredformostinstallations.ULStandard499doesNOTrequirethatapressurereliefvalvebeused.However,aT&Pvalvemayberequiredtomeetinstallationcodesinyourarea.Ifoneisrequired,installthepressurereliefvalveinaccordancewithlocalcodesandensurethatitoperatescorrectlyandthatairispurgedfromthevalvepriortoinstallingthewaterheater.WhenconnectingtoFlexorHighTemperatureCPVCpipe,werecommendthataT&Pvalvebeusedforaddedsafety.Pleasenote:InstallationsintheCommonwealthofMassachusettsandStateofKentuckyrequireapressurereliefvalve.Pleasecheckyourlocalinstallationcodesforanyspecialrequirements.
3. Themaximumoperatingwaterpressureis150PSI.Ifthewaterpressureishigher,apressurereducingvalvemustbeinstalledonthemainincomingwatersupplylinepriortoinstallingtheunit.
4. Whenconnectingtheinletwaterpipetotheunit,makesuretouseawrenchtoholdtheunit’sconnection,andanotherwrenchtotighten,sotheflowsensorontheunitisnotloosenedordamaged.Seriousinternaldamagetothewaterheatercanoccuriftheinletoroutletconnectionsareovertightenedorifsolderconnectionsweremade.
5. Werecommendthatamanualshut-offvalve(ballvalve)beinstalledontheinletandoutletofthewaterheatersothereisaconvenientshut-offpointavailableintheeventthatfuturemaintenanceorservicingisrequired.Beforeconnectingpipestothewaterheater,itisextremelyimportanttoflushthelinestoeliminateallplumbingpasteorresidueinthelinescausedbyanybrazingorsoldering.
Werecommendthatallthewaterpipesorhoseswithin3feetoftheinletandoutletconnectionsberatedforhightemperatureapplicationswitha150°Fminimum.
13
5- ELECTRICALINSTALLATION
Werecommendthatthisproductbeinstalledbyaqualifiedperson.Iffurtherassistanceisneeded,alicensedandqualifiedelectricianinaccordancewithallapplicablenational,state,provincial,andlocalelectricalcodesshouldbehired.Aswithallelectricalappliances,undernocircumstancesshouldyouattempttoinstall,repairordisassemblethiswaterheaterwithoutfirstshuttingoffallpowertotheunitdirectlyatthefuseorbreakerbox.Makesuretoshutoffallbreakers.SERIOUSBODILYINJURYORDEATHCANOCCURIFYOUIGNORETHISWARNING.
Allwiring(wiregauge)andcircuitprotection(breakers)mustcomplywiththeU.S.NationalElectricalCode(NEC)intheUSA,ortheCanadianElectricalCode(CEC)inCanada.Failuretodosocouldresultinpropertydamageand/orpersonalinjury,andvoidyourwarranty.
Beforeinstallingthisproduct,ensurethatthehomehassufficientelectricalpoweravailabletohandlethemaximumamperageloadoftheapplicablemodel.TURNOFFTHEELECTRICALPOWERBEFOREPROCEEDING.
ElectricalInstallationInstructions
STEP1:Makingsureallelectricalpowerisshutoff,removethered,black(possiblywhiteinsomeapplications),andgroundwiresfromtheexistingtankheatercomingfromthecircuitbreaker.ThesewireswillnowgointotheTankBuddy™throughtheholeintheunit’sbackplate(seewiringdiagramandConnectionReference1onthesubsequentpages).
STEP2:Usingtheexistingwiresremovedfromthetankinstep1,runLine1(redwire),Line2(blackwire-possiblywhiteinsomeapplications),andground(greenwire)fromthehome’smainbreakerpaneltotheTankBuddy™waterheater,throughthebackplatehole.Thisisconnectionreference1,specifiedonpage15.
Note:Ifyouareinstallinganewcircuit,selectasuitablewiregaugethatmeetsallapplicableelectricalcodesforthesizeofthebreakersused.
Note:Aseparategroundconductorforeachincomingcircuitisrequired.
STEP3:ConnectthesuppliedpigtailcordtotheTankBuddy™.SeeConnectionReference2onpage16.
STEP4:NowconnectthewiresincludedwiththeTankBuddy™(pigtailcordstemmingfromtheunit)totheexistingtankheater.Thered,black,andgreen/yellow(ground)wiresshouldallhavesecureconnections.
MAKESURETHESECONNECTIONSAREINANENCLOSEDAREA.EXPOSEDCONNECTIONSCANLEADTOSERIOUSINJURYORDEATH.
STEP5:DOUBLECHECKtheelectricalconnectionstomakesuretheyarecorrectandthatallwireconnectionsaretightandsecure.Alsoconfirmthatthecorrectbreakersizeandwiregaugehasbeenusedandconfirmthattheunithasbeenconnectedtoagroundinaccordancewithapplicablecodes.
STEP6:Confirmthatalltheairhasbeenpurgedfromthewaterlinespriortoturningonpowertotheunit.RefertoSTEP4intheplumbinginstallationsection.
CAUTION:Ensurethatyouhavemadethecorrectconnections.Youmustfollowthewiringconnectionasshowntoensuretheproperoperationoftheunit.Ifyoumixuponesetofwireswithanother,theunitwillnotoperatecorrectlyeventhoughitturnsonandotherwiseappearstofunctionproperly.
14
ElectricalWiringDiagram
NormalTankConfiguration:
TankBuddy™andElectricTankConfiguration:
ConnectionReference1,shownonpage15.
ConnectionReference2,shownonpage16.
15
ConnectionReference1
ConnectingLines1&2fromthecircuitbreaker(existingservice)totheTankBuddy™:
1. Removethecontrolknobfromtheunit,thenremovethecoveroftheunit.Twoscrews(locatedonthesideoftheunit)mustberemovedinordertodothis.
2. Forthisstep,iftheleadsfromthebreakerarewrappedinacommonhouseholdcablejacket,makesuretheendsoftheleadsareexposedfromtheexternaljacketforatleast10inches.Stripback3/8”tobarecopperonL1&L2.
• L1,L2andground(fromthecircuitbreaker)willbeconnectedtotheTankBuddy™’sinnerterminalblock.Makesuretothreadtheselinesintotheheaterfromthebacksideviathebackplatehole,usingthesuppliedcordgrommet.
• ConnectLine1(red)tothe“L1”labelledwireterminal,andLine2(black)tothe“L2”labelledwireterminal,usingaflatheadscrewdrivertosecuretheterminal.
• Usingasuppliedwirenut,connectthecircuitbreakergroundwiretothegreen/yellowgroundwirestemalreadyinsidetheunit,whichwillbeexposed.Twistwirestogether,thentwistthewirenutwithbothwiresinsidetosecuretheconnection.
L1/L2Terminals
BackPlateHole
(Installermustsecurecableclamphere)
3. Tightentheconnectionsontheterminalblockwithaflatheadscrewdriver.MAKESUREWIRESAREINSERTEDALLTHEWAYINTHETERMINAL,ANDTHATTHESCREWSSECURINGTHECONNECTIONARETIGHTANDSECURE.FAILURETODOTHISWILLCAUSEHEATERMALFUNCTION.Also,makesurethatthewireinsulationisnotinsertedintotheterminalblockasthiswillinhibitgoodelectricalconnection.
4. ProceedtoConnectionReference2onfollowingpage.
CableClamp
WireNut
L1L2T1T2
16
ConnectionReference2
ConnectingthepigtailcordfromtheTankBuddyTMtothetankheater:
1. Thepigtailcordshouldbepartiallyattachedtotheunitthroughthegroundconnection.Withthecoveroff,youshouldseeanexposedredwireandblackwirecomingfromthepigtail,ontheendthat’sinsidetheunit.Connecttheredwiretothe“T1”labeledwireterminal,andtheblackwiretothe“T2”labeledterminal.
2. Tightentheconnectionsontheterminalblockwithaflatheadscrewdriver.MAKESUREWIRESAREINSERTEDALLTHEWAYINTHETERMINAL,ANDTHATTHESCREWSSECURINGTHECONNECTIONARETIGHTANDSECURE.FAILURETODOTHISWILLCAUSEHEATERMALFUNCTION.Also,makesurethatthewireinsulationisnotinsertedintotheterminalblockasthiswillinhibitgoodelectricalconnection.
3. Takethegreen/yellowwirefromtheendofthepigtail,outsideoftheTankBuddyTM,andconnectittotheexistinggroundconnectiononthetankheater’sterminal.Ifadditionalhelpisrequired,referenceyourtankheatersmanualand/orcontactourcustomerserviceandtechnicalsupportteam
4. Replacetheunitcover,screws,andcontrolknob.
L1L2T1T2
17
6- GENERALOPERATINGINSTRUCTIONS
Operatingyournewunitisverysimilartousinganytraditionalwaterheatingsystem.However,itisveryimportantthatyoucarefullyreadalloftheset-upproceduresandoperatinginstructionsandtipstoensurethemaximumperformanceandenergysavingsfromyournewwaterheater.WerecommendthatallmembersofthehouseholdreadtheseGeneralOperatingInstructions.
Howyournewunitworks:TheTankBuddy™combineswiththetraditionalhotwatertanktoprovideanextremelyeffectiveandefficientwayofheatingyourhome.Theunitreadsthetemperaturecomingoutofthetank,andwillturnonifthewaterdropsbelowasettemperature,whichyoucanset.Theboosterwillkeepthewateratthedesiredtemperature,anotherlimitwhichyoucanset.
7- MAINTENANCE
Toensuremaximumperformanceofyourunitandtoreducetheriskofawaterleak,werecommendthefollowingmaintenance:
Youshouldinspecttheconnectionsontheinletandoutletoftheunitatleastonanannualbasisforanysignsofdamageorfailure.Anysignsofdamage,cracks,leakageorweaknessshouldbeaddressed.Takecarenottoover-tightentheconnections.Seriousinternaldamagetoyourwaterheatercanoccurifyouover-tightenthewaterheaterconnectionsattheunit.
IMPORTANTNOTES:
Aswithallelectricalappliances,undernocircumstancesshouldyouattempttoinstall,repairordisassemblethiswaterheaterwithoutfirstshuttingoffallpowertotheunitdirectlyatthefuseorbreakerbox.SERIOUSBODILYINJURYORDEATHCOULDOCCURIFYOUIGNORETHISWARNING.
Whenanymaintenanceisperformedontheunitorthehome’splumbingsystemthatmayintroduceairintotheplumbingpipes,itisimportanttoturnthepowerofftothewaterheaterandpurgetheairoutofthelinesbeforeallowingtheunittopowerup.FAILURETODOSOCOULDCAUSEPERMANENTDAMAGETOTHEHEATINGELEMENTANDVOIDYOURWARRANTY.
Ifyouhaveawatersupplywithahighlevelofmineralization(hardwater),youshouldincreasethefrequencyofyourmaintenance.Removeelementandinspectforscalebuildup–soakinvinegarorde-limingsolutionuntilscaleisremoved,typicallywithinafewhours.
18
8- TROUBLESHOOTINGGUIDE
Areyouhavingproblemswithyourwaterheater?
Pleasecalloremailourcustomerserviceandtechnicalsupportteamforanyhelpyoumayneed.
TOLLFREE1-800-543-6163
info@eemaxinc.comThefollowingtablerepresentssomeofthemostcommontechnicalsupportquestionswereceive.Beforecallingus,pleasereadthoroughlytoseeifyourquestionorproblemisaddressed.
PROBLEM POSSIBLECAUSE SOLUTIONUnitisnotheatingatall(waterisflowingbuttheunitisnotheatingatall—theoutgoingwatertemperatureisthesameasmycoldwatersupply)and/orthedigitaldisplaydoesNOTlightup.
Nopowerorincorrectwiring.
MakesurethebreakersatmainelectricalpanelareON.Youmayhaveafaultybreakerorunitmaybewiredincorrect.Refertopage14forproperwiringlayout.
Internalpartfailure. Pleasecallusfortechnicalassistance.
Unitisnotheatingatall(waterisflowingbuttheunitisnotheatingatall-theoutgoingwatertemperatureisthesameasmycoldwatersupply)ThedigitaldisplayDOESlightup.
Internalpartfailure. Pleasecallusfortechnicalassistance.Flowrateistoolow/waterpressureistoolow*
Yourwaterheaterhasanactivationflowrateofapproximately0.3GPM.Ifyourwaterflowrateislessthanthislevel,yourunitwillnotactivate.Increasetheflowrate.
Activationtemperaturetoolow
ThewaterheaterwillturnonwhenthetemperatureofthewaterattheinletoftheTankBuddy™fallsbelowtheactivationtemperature(whenthetankisnotprovidinghotwater).Increaseactivationtemperature.
Unitisheatingbutthewatertemperatureisnothotenough.
Usertemperaturesettingtoolow.
Turnupthetemperaturesettingontheunit.
Voltagelessthan240volts.
Theheatingelementsonyourunitaredesignedfor240volts.Whenusewithalowervoltage,theyproducelessheatingpower.
Mixingtoomuchcoldwater
Youmayhaveananti-scaldfeatureonyourfaucetthatismixingcoldwater.Thesetypesoffaucetscanusuallybeadjustedtoreducetheamountofcoldwatermixed.Also,yourtankmaybecompletelyoutofhotwaterandismixingcoldwater.Givethetanktimetorecoverorreducetheamountofwateryouareusing.
Thewatertemperatureatmyfaucetislessthanthetemperaturesettingofmywaterheater.
Voltagelessthan240volts.
Thecomputerchipsinyourunitareprogrammedwiththeexpectationthatyourincominglinevoltageis240volts.Ifyouhavelessthan240volts,itmayaffectthereadingonyourunit’sdigitaldisplayandcauseittoreadslightlyhigherthantheactualoutputtemperature.Tocompensateforthis,increasethesettingonyourunitifyouneed/wanthotterwater.
Anti-Scaldpressure/balancingvalveortemperingvalve.
Yourfaucetmayhaveananti-scaldfeatureoratemperingvalvethatautomaticallymixescoldwaterevenwhenyouturnyourcontrolleverorhandletofullhot.Thesedevicesareusuallyadjustablesoyoucanturnoffthecoldmixcompletely.Youcancompensateforthisbyincreasingthesettingonyourunitifyouneed/wanthotterwater.
Thermallossduetolongpiperun
Asthehotwaterfromtheunitrunsthroughthehotwaterdeliverysystemtoyourfaucet,someheatwillbelostespeciallyifithaslongdistancetotravelorthepipesarecold.Thisisnormal.Youcancompensateforthisbyincreasingthesettingonyourunitifyouneed/wanthotterwater.
Pre-existingwatertankisnotheating.
Incorrectwiring. Theunitmaybewiredincorrectly.Refertopage14forproperwiringlayout.
Relayswitchisdefective.Pleasecallusfortechnicalassistance.Unitdisplays999asinletand/oroutlettemperature
Thermistoroncorrespondingchannelisdefective
Theunitmaybewiredincorrectly.Refertopage14forproperwiringlayout.
19
9- USERINTERFACE
TankBuddy™Features
ListofMenuOptionsProvidedbytheSoftware(ClarifiedBelowandonFollowingPage):
• Inlet/OutletTemperatureReading• ActiveUnitinOperation• ActivationTemperature• MaxTemperature• SoftwareVersion
PrimaryMenuCycleScreens
Turnthecontrolknobineitherdirectiontocyclethroughmenuoptions.
Inlet/OutletTemperatureReading
ThetemperatureofthewatergoinginandoutoftheTankBuddy™canbeobservedfromthisdisplay.
ActiveUnitinOperation
Thisscreenwilltelltheuserwhichheatingunitisoperatingatthatgivenpointintime.Itwilleitherbethepre-existingwatertank(“TANK”)ortheTankBuddy™(“UNIT”).
Flow
Theflowscreenwilltelltheusertheamountofwaterthatisflowingthroughtheunitingallonsperminute.
LoadFactor
HereyoucanseehowhardyourTankBuddy™isworking.
Clock
Setthetimehere(HOURS:MINUTES:SECONDS).Presstheknobtocyclethroughhours,minutes,secondsandturntheknobtoadjustthenumber.
ActiveTime
Theactivetimescreenwilldisplayhowlongtheunithasbeenactivelyheatingwater.ThetimeisdisplayedinHOURS:MINUTES
IN 71 F
OUT 69
TANK OFF UNIT
FLOW 0.00 GPM
PWM 88%
CLOCK 01:23:57
ACTIVE 1:12
20
TotalTime
Thisscreentellstheuserthetotalamountoftimetheunithasbeenoninitslifespan
Setup
Iftheknobispressedonceonthisscreen,theuserwillbetakentoalltheboosterheatingsetupinterface.ALLOFTHEFOLLOWINGSETUPCYCLESCREENSWILLORIGINATEFROMPRESSINGTHEKNOBONCEONTHISDISPLAY.
TankBuddy™Built-InFreezeProtectFeature(SelectModelsOnly)
WhiletheTankBuddy™isinVacationMode,ifthetemperaturereadattheinletoftheTankBuddy™unitdropsbelow60°F,thetankwillautomaticallypowerontopreventthenearbypipesfromfreezingandpotentiallybursting.OncethetemperatureattheinletoftheTankBuddy™exceeds60°Fagain,thetankwillpowerbackoff.
TankBuddy™SetUpMenuCycleScreens
Turnthecontrolknobineitherdirectiontocyclethroughmenuoptions.
ActivationTemperature
Thefirstheatersettingistheactivationtemperature.Iftheunitreadsaninlettemperaturethatbelowtheactivationtemperature,theunitwillturnon.Forinstance,iftheactivationtemperatureis115°,andwatercomingintotheunitisbelow115°,theunitwillturnon.Tochangethissetting,presstheknobonce,anda“*”willappearonscreen.Turntheknobtoadjusttemp,andthenpresstheknobagaintosavethesetting.
MaxTemperature
HereyoucansetthemaximumtemperatureyouwanttheTankBuddy™toheatthewaterupto.Tochangethesettemperature,presstheknobonce,anda“*”willappearonscreen.Turntheknobtoadjusttemperature,andthenpresstheknobagaintolockinthesetting.
SoftwareVersion
Hereyoucanviewtheheatersoftwareversion(usefulfortroubleshooting).
TOTAL 12345:12
SETUP ENTER
ACTIVATE
115
ACTIVATE
* 115
MAX TEMP
MAX TEMP
* 120
VERSION 210
21
Exit
Ifknobispressedonceonthisscreen,theuserwillbetakenbacktotheprimarymenuscreencycle.
SETUP EXIT
EemaxInc.400CaptainNevilleDrive,Waterbury,CT06705
TollFree:1-800-543-6163,or203-267-7890Fax:[email protected]
