Insights Overview 2012
Transcript of Insights Overview 2012
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IDC Insights’ Executive Overview
October 2011
Mar-12© IDC
Agenda
Corporate Overview
Vertical Market Capabilities at IDC
• Cross Industry Coverage (Vertical Markets)
• Industry-Specific Coverage (Insights)
IDC’s IT Executive Programs (IEP)
IT Professional Benchmarking Tools
IDC’s Community
2
Mar-12© IDC 3
IDG is the world's leading technology media, events and research
company. Since its founding in 1964, IDG has been committed to helping
people acquire and use technology successfully
IDG brands have become the trusted source for advice and insight into
technology news and trends around the world
IDG Enterprise brings together unique editorial brands (CIO,
Computerworld, CSO, DEMO, InfoWorld, ITworld and Network World) to
serve the information needs of our technology and security-focused
audiences.
In addition, the CIO Executive Council, a peer advisory service, brings
together the nation's top CIOs, as well as provides community and
leadership development tools for their staffs.
Over the past 48 years, IDG has grown into a multi-billion dollar company,
reaching technology audiences in more than 90 countries. Approximately
200 magazines and newspapers and 460 websites are in the IDG world
family, which together with events, serve about 270 million people with
information one or more times a month.
IDG Overview
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IDC is the premier independent global market intelligence, events, and
advisory firm for information technology, telecommunications, and
consumer technology markets
IDC is a subsidiary of IDG, the world's leading technology media, events
and research company
IDC has been delivering IT intelligence, industry analysis, market data, and
strategic guidance since its 1964 founding by Patrick McGovern
More than 1,060 IDC analysts, including in-house statisticians and
economists, provide global, regional, and local expertise on technology
and industry opportunities and trends in over 110 countries
Our multilingual, multicultural workforce surveys over 300,000 technology
users and decision makers annually, delivering unrivaled coverage
We advise IT professionals on making more effective technology decisions
by providing insightful fact-based research and consulting services
IDC Overview
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IDC’s Research Assets are Distributed Around the World
IDC’s 1,000+ analysts are located in all regions around
the world with coverage of 110 countries.
5
US/Canada
34%
EMEA / CEMA
29%
Latin America
8%
Asia / Pacific inc. Japan
29%
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IDC Vertical Market Research Programs
Two Lines of Industry Products: Cross Industry & Industry Specific
Worldwide & Regional Vertical Markets
Programs provide regional and country-level market opportunity analysis
for major Black Book technology category groupings by industry.
Vertical Views and Forecasters
Programs provide the most granular view of the market opportunities
for a specific technology.
IT Wallet and Budget Benchmarks
Programs assists IT vendors’ with their industry go-to-market
strategies by calculating “share of wallet” and IT budget benchmarks.
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Technology Expertise
Information technology
IT market dynamics
IT vendor strategies
Shipments (market size)
Outlook on technology advancements
Industry business environment
Industry business processes
IT vendors servingthat industry
IT investment priorities
Industry-specific technology
Industry ExpertiseVertical IntegrationIndustry segmentation
of IT markets
Cross industry view of investment priorities
IT vendors’ industry strategies
Provide definitive IT market size andassumptions about technology market adoption
Provide outlook about demand forand application of IT in that industry
An Industry View Integrated with a Technology View
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IDC’s Vertical Group Capabilities
We provide a granular, cross-industry view of IDC’s technology data
Cross-industry forecasts (109 technology markets), vendor share analysis (200+ companies) and company-specific spending data (2,500 global companies)
Qualitative analysis and insight of industry trends driving IT adoption
Custom mapping of data from IDC’s industry view to the client’s view
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Standard Region, Industry, Tech & Co. Size Coverage
Technology 15 BB Hardware Markets + Telco 80 Software Markets 14 Services Markets
Industry Banking
Insurance
Securities and Investment Services
Discrete Manufacturing
Process Manufacturing
Retail
Wholesale
Professional Services
Consumer and
Recreational Services
Government
Education
Healthcare Providers
Transportation
Communications and Media
Utilities
Construction
Resource Industries
Home Business and
Consumer
Company
Size
1-99 employees
100-249 employees
250-499 employees
500-999 employees
1,000-2,499 employees
2,500-4,999 employees
5,000+ employees
Region Worldwide
North America
Country U.S
50 States
MSA
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Forecast Analysis
50 Services
Vendors
IDC Published Forecasts by Verticals
• IT consulting
• Business consulting
• Systems integration
• Application development
• IT outsourcing
• Hardware and software support
• IT training and education
• Business process outsourcing
• HR BPO
• Customer management BPO
• Procurement BPO
• Finance and accounting BPO
High End Servers
Mid Range Servers
Volume Servers
PCs
Networking Equipment
Peripherals, Storage and Other
Storage by installation environment
Wireline voice
Wireline data
Wireless voice
Wireless data
15 Hardware and Teleco Markets 80 Software Markets
14 Services Markets
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Vendor share revenue analysis by technology market and vertical
Regional segmentation: Worldwide, Americas or U.S.
Years covered: 2008, 2009, 2010
Company size segmentation
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Vendor Share Analysis
50 Services
Vendors
Accenture
Atos
Bain
BearingPoint
BT Group
CapGemini
Cognizant
Convergys
Deloitte
EDS
IBM
Infosys
Logica
McKinsey
Satyam
Tata
Wipro
Adobe
Autodesk
BEA
BMC
CA
Cerner
Cisco
EMC
IBM
McAfee
Microsoft
Oracle
SAP
Siemens
SunGard
Sybase
Teradata
VMWare
Region WW
Primary_Market (All)
Secondary_Market Content Applications
Sum of Revenue Year
Vendor Vertical 2006 2007
Adobe 01. Banking 89 108
02. Insurance 18 22
03. Securities and Investment Services 54 66
04. Discrete Manufacturing 89 110
05. Process Manufacturing 301 370
06. Retail 71 87
07. Wholesale 71 88
08. Professional Services 265 329
09. Consumer & Recreational Services 71 109
10. Healthcare 54 70
11. Transportation 53 66
12. Communications and Media 124 153
13. Utilities 36 44
14. Construction 18 17
15. Resource Industries 0 0
16. Government 283 331
17. Education 141 174
18. Home Business and Consumer 37 45
Apple 01. Banking 6 6
02. Insurance 3 3
03. Securities and Investment Services 1 1
04. Discrete Manufacturing 6 7
05. Process Manufacturing 5 6
06. Retail 3 3
07. Wholesale 2 2
08. Professional Services 7 7
09. Consumer & Recreational Services 1 1
10. Healthcare 4 5
11. Transportation 2 2
12. Communications and Media 9 10
13. Utilities 2 2
14. Construction 1 1
15. Resource Industries 1 1
16. Government 2 3
17. Education 46 50
18. Home Business and Consumer 72 79
150 + Software Vendors
50 + Services Vendors
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IDC Insights - Specific Advisory Services
IDC Insights lines of business assist businesses and IT
leaders, as well as the suppliers who serve them, in making more
effective technology decisions by providing accurate, timely, and
insightful fact-based research and consulting services. Our global
research and analysis is focused on mitigating technology
risks, maximizing the effectiveness of IT investments, identifying
new opportunities, and bringing forth technology solutions that are
aligned with the organization's business objectives.
Serving the energy, financial
services, government, healthcare, manufacturing and retail
industries, our research covers over 200 technology markets
including cloud computing, business
analytics, outsourcing, enterprise mobility, sustainability, IT
governance, data center, social media and many more.
“IDC has demonstrated a solid approach for concentrating on and carving out
the Insights product lines based on a core of best practices and
benchmarking metrics. Each of the verticals prodcuts has specific
deliverables that meet the needs of that vertical industry, underscoring IDC’s
philosophy that one size will not fit all.”
Outsell Inc., “IDC Grows Vertically Through Insights Product Line”, Nov. 07
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Industry Analysts Depth and Experience
100+ Industry Analysts Located Around the World
Health / Life Science 11%
Government 11%
Financial Services 18%
Energy 16%
Manufacturing / Retail 16%
Cross Industry 28%
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Accountable Care
Connected Health
Healthcare Industry Reform
Life Sciences Industry Transformation
IDC Insights Competencies
Mobile Banking and Payment
Enterprise Risk Management
Customer Centricity
Infrastructure Consolidation
Smart Government
Smart Cities
Supply Chain Modernization
Next Generation Product Lifecycle Management
Operational Technology
Retail PLM and Sourcing Optimization
Customer Experience (Retail Omnichannel)
Merchandising Strategies
Smart Grid
Clean Energy
Intelligent Oil and Gas
Utility Analytics
Mar-12© IDC
IDC Insights Research Document Architecture
Understanding Where
Industry Is Going
Making the
Business Case
Selecting the Right
Technology
Selecting the Right
IT Supplier
Implementing
Technology
Business DecisionsInsights Research
Document Types
Best Practices
Top 10 Predictions
Vendor Assessment
Technology Selection
Methods and Practices
Developing Business
Strategy and ProcessesBusiness Strategy
We develop our research around IT decisions
% of WW/US2012
Insights Studies
13%
14%
15%
10%
20%
30%
Mar-12© IDC
2012 IDC Insights IDC MarketScapes
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Source: Energy Insights Document #EI227555
IDC Energy Insights
•IDC MarketScape: Smart Building Lighting Control Systems
•IDC MarketScape: Plug-In Electric Vehicle (PEV) Charging Stations
•IDC MarketScape: Residential Solar Inverters in EMEA
•IDC MarketScape: IT Service Providers in the EMEA Utility Industry
•IDC MarketScape: Work and Asset Management
•IDC MarketScape: Commercial Scale Solar Inverters
•IDC MarketScape: Work and Asset Management
•IDC MarketScape: Project Portfolio Management (PPM)
•IDC MarketScape: Environment, Health & Safety (EH&S)
IDC Financial Insights
•IDC MarketScape: Card Management Vendor Propositions
•IDC MarketScape: Commercial Transaction Gateway System Vendors
•IDC MarketScape: Mobile Banking & Payment
•IDC MarketScape: Online Financial Management Software
•IDC MarketScape: European Mobile Banking and Payments Software
•IDC Marketscape: Portfolio Management Systems
•IDC Marketscape: Market Data Providers
•IDC MarketScape: Enterprise Payments Software
•IDC MarketScape: Debit Processing Software and Services
•IDC MarketScape: Trade and Risk Management Solutions
Mar-12© IDC
2012 IDC Insights IDC MarketScapes
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Source: Energy Insights Document #EI227555
IDC Government Insights
•IDC MarketScape: Content Management Solution Providers
•IDC MarketScape: Cloud Providers Working with the Federal
Government
•IDC MarketScape: Electronic Content Management Solution Providers in
Western Europe
IDC Health Insights
•IDC MarketScape: Global Life Science CRO Vendor Assessment
•IDC MarketScape: U.S. Health Information Exchange Packaged
Solutions
•IDC MarketScape: U.S. Health Information Exchange Platform
Technologies
•IDC MarketScape: Electronic Health Record Solution Providers in
Western Europe
•IDC MarketScape: Health Plan Analytics MarketScape
•IDC MarketScape: Clinical Analytics Solutions for Providers
•IDC MarketScape: Manufacturing and Supply Chain IT Outsourcing in
the Life Sciences
•IDC MarketScape: Care Management Vendor(s)
IDC Manufacturing Insights
•IDC MarketScape: Fulfillment Excellence - Workforce Management
IDC Retail Insights
•IDC MarketScape: POS Software
•IDC MarketScape: eCommerce Platforms
Mar-12© IDC
Industry-Specific Spending Guides
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Energy Insights
•Worldwide Oil & Gas IT Spending Guide
•Worldwide Utility IT Spending Guide
Financial Insights
•Worldwide Banking IT Spending Guide
•Worldwide Capital Markets IT Spending Guide
•Worldwide Insurance IT Spending Guide
Government Insights
•U.S. Federal Government IT Spending Guide
•U.S. State and Local Government IT Spending Guide
•U.S. Line of Business Budget Guide
Health Insights
•Worldwide Healthcare IT Spending Guide
•Worldwide Life Sciences IT Spending Guide
Manufacturing Insights
•Worldwide Manufacturing and Operations Management Spending Guide
•Worldwide Manufacturing IT Spending Guide: PLM Spending Guide
•Worldwide Manufacturing IT Spending Guide: Asset Intensive
•Worldwide Manufacturing IT Spending Guide:
Automotive, Aerospace, Discrete
•Worldwide Manufacturing IT Spending Guide: Consumer Goods
•Worldwide Manufacturing IT Spending Guide: High Tech and Electronics
Retail Insights
•Worldwide Retail IT Spending Guide
Mar-12© IDC
2012 Industry-Specific Primary Research
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Energy Insights*
•American Solar Energy Society (ASES) solar PV installer panel (n=250)
•Smart Building Decision Makers (n=250)
•Utility Industry Survey (n=169)
•Oil & Gas Industry Survey (n=174)
Financial Insights*
•Banking Industry: Retail Mobile Vendor Survey (n = 15)
•Banking Industry: Core Banking 2012 Deals (n = 15)
•Banking Industry: 2012 Vertical Group Survey, Banking (n = 375)
•Securities Industry IT Buying Intentions for 2012 (n= 180)
•Consumer Survey: US Consumer Channel Preference Survey (n = 2,500)
•Chief Risk Officer Survey:
o Risk Technology global Buying Intentions (n = 200)
o 2012 Leading Initiatives (n = 50)
o Big Data Assessment (n = 25)
•Chief Risk and Security Officer – End-User Strategies for Compliance Clouds (n = 200)
•Financial Services Industry: FinTech 100 (n = 400)
•Insurance Industry: 2012 Vertical Group Survey, Insurance (n = 300)
Government Insights*
•Government IT Buying Intentions for 2012 (n = 400)
Health Insights*
•Health IT Buying Intentions for 2012 (n =200)
•Healthcare Payer Business and Technology (n = 50)
Manufacturing Insights*
•Manufacturing Supply Chain Survey (N= 400+)
Retail Insights*
•Second Annual Outlook for Mobile and Social eCommerce in the Holiday 2011 Shopping
Season (n = 1000)
•Retail Industry IT Buying Intentions for 2012 (n = 200)*subject to change
Mar-12© IDC
2012 Insights Top 10 Predictions
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Energy Insights
•2012 Top 10 North America Utilities Predictions
•2012 Top 10 Worldwide Oil & Gas Predictions
•2012 Top 10 EMEA Utilities Predictions
•2012 Top 10 Asia Pacific Utility Predictions
•2012 Top 10 Central and Eastern Europe Utility Predictions
•2012 Top 10 Middle East and Africa Oil & Gas Predictions
Financial Insights
•2012 Top 10 Worldwide Financial Services Predictions
•2012 Top 10 North America Financial Services Predictions
•2012 Top 10 Global Risk Management Predictions
•2012 Top 10 EMEA Banking Predictions
•2012 Top 10 Asia/Pacific Banking Predictions
•2012 Top 10 Asia/Pacific Insurance Predictions
Government Insights
•2012 Top 10 Predictions for Government
•2012 Top 10 EMEA Predictions for Government
•2012 Top 10 Asia/Pacific Predictions for Government
•2012 Top 10 Canadian Predictions for Government
•2012 Top 10 MEA Predictions for Government
Health Insights
•2012 Top 10 Healthcare Predictions
•2012 Top 10 Healthcare Payers Predictions
•2012 Top 10 Healthcare Provider Predictions
•2012 Top 10 U.S. Health Industry Connected Health Predictions
•2012 Top 10 Life Science Predictions
•2012 Top 10 EMEA Healthcare Predictions
•2012 Top 10 CEMA Healthcare Predictions
Manufacturing Insights
•2012 Top 10 Manufacturing Industry Predictions
•2012 Top 10 Asset Oriented Value Chains (AOVC) Predictions
•2012 Top 10 Brand Oriented Value Chains (BOVC) Predictions
•2012 Top 10 Engineering Oriented Value Chains (EOVC) Predictions
•2012 Top 10 Supply Chain Predictions
•2012 Top 10 Operations Technology Predictions
•2012 Top 10 PLM Predictions
•2012 Top 10 for the Four Value Chains
•2012 Top 10 EMEA Manufacturing Industry Predictions
•2012 Top 10 Asia/Pacific Manufacturing Predictions
•2012 Top 10 CEMA Manufacturing Predictions
Retail Insights
•2012 Top 10 Retail Industry Predictions
•2012 Top 10 EMEA Retail Predictions
•2012 Top 10 Asia Pacific (excluding Japan) Retail Predictions
•2012 Top 10 Merchandising Strategy Predictions
CIO Agenda
•2012 Top 10 CIO Priorities Predictions
Mar-12© IDC
IDC’s IT Executive Programs
Our IT Executive Programs unique offering brings together the strength of IDC and our parent
company, IDG, the world’s leading technology media, events and research company.
IDG, a multi-billion dollar company that has been operating for over 48 years, produces
approximately 200 publications and 460 websites. Together, with more than 700 branded
conferences in 55 countries (including CIO Executive Council and CIO magazine events), IDG
serves over 270 million people with information one or more times a month.
Bringing Together the Resources of IDC and IDGThe Leading Source for IT Information
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Mar-12© IDC
IDC’s IT Executive Programs (IEP)
IDC’s IT Executive Programs consists of a family of research programs intended to help today’s time-
constrained IT executives make more effective technology decisions. The goal of the program is to offer
accurate and timely research that will assist IT executives in mitigating technology risks, maximizing
the effectiveness of IT investments, identifying and capitalizing on new opportunities, and bringing forth
solutions that are aligned with the organization’s business objectives.
IDC’s IT Executive Programs offers a range of services that align with the requirements for your IT
organization - from very personalized guidance with a CIO advisor to general research to assist with critical
decision making.
Executive Technology Advantage Program - Your high touch executive decision making service
Industry Technology Advantage Program – Technology insights put into the context of your organization
Global Technology Advantage Program – Technology insights for critical decision making
Driving Business Strategy through Technology
Mar-12© IDC
IDC’s IT Executive Programs (IEP)
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IDC’s IT Executive Programs help IT executives mitigate risk and maximize technology investments by
providing global access to IDC’s technology and industry specific research and analysts
IDC gives executives the flexibility to create the program that will help achieve outlined corporate goals –
from high touch executive decision making services to technology insight for critical decision making
Program Features
IT Executive AdvisorProfessional
Guidance
CIO Executive
Council
IDC Industry
Specific Research
IDC Global Research
IT Community
Network / Leadership
Business Insight
Technology Insight
CIO Benefits
Mar-12© IDC 24
IDC IT Advisory Tools - “SmartTools”
“IDC has helped us to save over $1M per year.
We gave the vendor a 3 year deal because they
agreed to adhere to IDC’s SmartIndex.”
- IDC SmartIndex User
SmartIndex:Third-party, objective, price benchmarking service
designed to ensure that buyers will maintain
competitive pricing at the beginning and over the
course of their IT contracts.
SmartBuy:Online resource, provides a benchmark to chart
buyer price position. Strengthens user bargaining
power on all desktop PC, laptop, server, and
workstation products.
Smart Fair Market Value:Saves time and money when establishing financial
terms for used IT hardware acquisitions, end-of-lease
purchases, liquidation of IT assets, or analysis related
to fair market values.
IDC sets the standard for advisory solutions with a rigorous, fact-based approach
designed to optimize your technology purchasing and deployment decisions.
SmartAnalysis:Assists senior sourcing, procurement, and asset
management professionals with competitive
intelligence and market analysis by providing exacting
peer pricing benchmarks and cost management
insights.
“IDC has been a great help and we have already
saved on our PC pricing.”
- IDC SmartIndex User
Mar-12© IDC
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IDC Community - Six Industry Groups…
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…and One Cross-Industry Group
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More Information
For more news please visit www.idc.com or
the specific Insights Websites
Mar-12© IDC 28
Questions and Future Requests…
Al Wilcox
Sales Manager, IDC Health Insights
219-363-3650