InsightCloud Catalog

Learn. Shop. Manage.

INSIGHTCLOUDSOLUTIONS

2 | InsightCloud Solutions Center – www.insight.com/cloud – Learn. Shop. Manage.

CONSIDER THE CLOUDWhen Gartner asked world-leading CIOs to rank their top priorities, “Cloud” ranked second in 2010 and first in 2011 – an amazing statistic considering the cloud didn’t appear anywhere in their top 10 priorities in any previous year.

In fact, Forrester Research predicts that global cloud computing will grow from $40.7B in 2011 to $241B in 2020. Cloud technologies are clearly setting the standard for business technology strategies. Is your IT strategy firmly planted in the cloud?

EXPLORE THE CLOUDThe cloud is strategically meant to simplify business computing and shopping for cloud solutions should be just as simple. At www.insight.com/cloud, the InsightCloud Solutions Center provides unmatched cloud coverage. With new solutions, dynamic content and the ability to purchase and manage cloud solutions all in one place, the InsightCloud Solutions Center offers clients three key benefits:

LEARN all about cloud computing and the benefits of cloud-based strategies, even chat online with one of our Cloud Solutions Specialists.

SHOP through our cloud solutions catalog and purchase these solutions through a simple shopping cart experience.

MANAGE and provision cloud solutions from one place, and gain access to InsightCloud Client Care support and other cloud professional services.

The InsightCloud Solutions Center also includes the latest cloud news, complete product and service listings, best practices and more. You’ll only find this depth of cloud coverage with InsightCloud. The result is simple: more choice and more control of computing in the cloud.

INSIGHTCLOUDSOLUTIONS

| 3InsightCloud Solutions Center – www.insight.com/cloud – Learn. Shop. Manage.

EXCEL IN THE CLOUDCloud solutions are flexible, scalable, dependable and cost-effective, allowing you to better align your resources with your company’s specific needs.

•Cloud-basedtechnologiesareutility-based;youpayonly for what you consume.

•Cloudsolutionsareoperationalexpenses,ratherthancapital expenses

•Consumption-basedexpensesmakebudgetingeasy •On-demandtechnologiesmeansusersarealways

connected and always using the latest product versions

•Managementoccurs24x7fromanywhere,onvirtually any device

InsightCloud is poised and ready to help you move to the cloud today. Our teams of experts are at the forefront of the latest cloud-based solutions and services and can help you hand select the best suite of cloud technologies to help you achieve and exceed your goals.

ENTER THE CLOUD Whether you are a cloud novice or already have a strategy in place, InsightCloud provides all the expertise and support you need to succeed in the cloud. InsightCloud helps you stay abreast of emerging cloud technologies and makes finding the right solutions for your computing needs simple.

Moreimportantly,InsightCloudwillworkwithyoutoimplement the strategies you see in the solutions center. InsightCloud will help your business assess cloud readiness and plan a migration-to-cloud strategy that fits your needs, goals and budget, keeping you ahead of constantly evolving technology standards.

PARTNER FOR THE CLOUDMovingyourcurrentstrategiesandinfrastructurefromon-premise applications to the cloud can be complex. InsightCloud can pave the way.

•AsatrustedITpartner,wedelivertheservicesandsolutions our clients need, whether that’s onsite, in the field or in the cloud.

•InsightCloudhasbeenhelpinghundredsofclientsgain cloud IT advantage since 2005 – five years before the cloud was even a reported priority of top CIOs.

•Currently,InsightCloudmanagesmorethanthreemillion users in businesses across diverse industries around the globe.

There has never been a better time to move to the cloud - and InsightCloud can help. Whether it’s a fully hosted Exchange solution or an on-premise private cloud, InsightCloud can provide the resources you need to make your cloud solutions successful.

CONTACT US FOR THE CLOUD

To begin your cloud experience, please visit the InsightCloud Solutions Center at www.Insight.com/cloud. There you can learn about the latestcloudfacts,newsandtrends;shopourbest-in-classsolutions;directlypurchaseandmanageagrowingnumberofsolutions;orjustchatwithoneofourexperiencedcloudaccount executives. You can also reach us at 800.INSIGHT.


MESSAGINGHosted Email, Email Security, Mobile Access, Email Archiving, Email Continuity

InsightCloud Offerings

SOLUTION FEATURES BENEFITS

MS Hosted Solutions Suite provided by InsightAn InsightCloud-provided suite of hosted Microsoft solutions such as Hosted Exchange and Hosted SharePoint. Choose the entire suite or just one of the individual offerings; all include industry-leading network reliability and quality support that is ideal for any large or small organization.

– The industry-standard for corporate email, contacts, tasks and calendaring to support effective communication and productivity.

– A powerful collaboration platform to encourage teamwork through shared websites, discussion areas, document and data sharing, and creation of workflows.

– Our integrated cloud offering gives organizations of any size the power and convenience of enterprise-class functionality without the cost or headache involved with operating in-house infrastructure.

– Provided from our Tier IV, SAS 70 Type II compliant data centers, the Microsoft Hosted Solutions Suite solution conforms to the highest standards of physical and virtual security, so it is always available.

– Our dedicated team of on-boarding and migration specialists will guide you through a seamless transition to our cloud environment, with no loss of data or productivity.

– Expert customer service representatives are always available to answer your questions and handle your issues.

– We understand that in order to be productive, you must be connected. We guarantee the uptime of our services, with money back if there are any issues.

IBM SmartCloud for Social BusinessIBM SmartCloud for Social Business is an integrated suite of social collaboration tools that combine your business network with email, file storing and sharing, instant messaging, web conferencing and activity management.

– SmartCloud Engage – Collaborate via the web with this online meeting service, file store and share capabilities, instant messaging and more.

– SmartCloud Engage Advanced – SmartCloud Engage Advanced combines enterprise-class email, calendaring, instant messaging, web conferencing, file sharing and social business services in an easy to deploy, simplified package.

– SmartCloud Meetings – Host full-featured, online meetings with integrated web, voice and video conferencing.

– SmartCloud Connections – This collaboration environment includes profiles, activities, files, instant messaging and more.

– SmartCloud Notes – Time-tested and proven SmartCloud Notes email is hosted for your business by IBM, providing industry-leading online email solutions for your business.

– SmartCloud iNotes – This web mail, managed by IBM in a multi-tenant environment, is integrated with SmartCloud.

– SMB Sensitive – Get the essential, integrated business services you need in an easy-to-use environment while benefiting from the newest, emerging business technologies from IBM without the cost of an IT department or support team.

– Enterprise Ready – Drive innovation and increase employee productivity while managing costs and freeing up precious IT resources to focus on core business needs.

– Simplified Collaboration – It’s easier to do business with virtually anyone, anywhere, any time thanks to this convenient and cost effective delivery model.

– Online Delivery – The SmartCloud online delivery model reduces cost and start time, eliminates complicated installations and the need for onsite IT support.

McAfee SaaS Email ArchivingAdopt a reliable, cloud-based software-as-a-service (SaaS) model for email archiving with your choice of one or multiple years of message retention.

– Ease management burdens with a convenient SaaS model with competitive pricing and no setup or upgrade fees

– Emails are automatically and safely archived for future review and e-discovery.

– Powerful, precise and rapid search capabilities put emails at your fingertips in mere seconds without the need for IT assistance.

– McAfee SaaS Email Archiving is offered as a standalone service or bundled as part of the McAfee SaaS Email Security and Archiving Suite .

– Whether your company is a large enterprise with an extensive technical staff or a small business with just one employee, this SaaS archiving solution provides an intuitive user interface, fast and accurate search, and unlimited off-site email storage.

– Keep up with the ever-increasing demands retention and compliance with the ability to easily access one or thousands of messages in seconds using simple or advanced criteria.

– Get all the data control you need right at your fingertips with features like tamperproof read-only storage, dual data centers to eliminate a single point of failure, automatic quality verification, dual commit message capture, auditable message serialization and transport and storage encryption.

– Most organizations can take advantage of the free upload option, avoiding upfront import fees and paying only for storage of their historical and new archived emails.




McAfee Saas Email Protection & ContinuityMcAfee Saas Email Protection & and Continuity is a cloud solution for email that blocks more than 99% of spam, viruses and fraudulent messages before they reach your network.

– Proprietary WormTrag detection technology identifies and intercepts zero-hour mass mailing worms before they enter or leave your corporate network.

– In the case of a planned or unplanned outage, 60-day unlimited, rolling storage maintains email access.

– Stacked Classification Framework spam detection applies multiple layers of analysis to determine the probability that an e-mail is spam.

– Incoming spam, phishing scams and viruses are blocked in the cloud before they reach the network. Additionally, outbound emails containing inappropriate, unauthorized or otherwise volatile information are contained.

– With thousands of messages flowing through the typical company’s email servers every day, McAfee SaaS Email Protection and Continuity frees IT resources to focus on larger initiatives.

– Get complete, multilayered inbound and outbound email protection using proven spam filters, leading antivirus engines, fraud protection, content filtering and email attack protection.

– If your own email servers become unavailable, use McAfee’s secure, easy-to-use web interface to send and receive messages, access stored messages and manage quarantines.

– This complete solution shields your network and critical messaging gateways from email attack, instantly blocking denial of service and other SMTP-based attacks, including directory harvest attacks, email bombs and channel flooding.

Microsoft Office 365 combines the familiar Office desktop suite with cloud-based versions of Exchange Online, SharePoint Online and Lync Online.

– Microsoft Office 365 – Microsoft Office 365 takes the industry’s most recognized set of productivity and collaboration tools and delivers them as a subscription service

– Microsoft Exchange Online – Exchange Online offers email, calendar, and contacts designed to provide your business with the control you want and the security and reliability you need.

– Microsoft SharePoint Online – SharePoint gives youa central place to share documents and information with colleagues and customers.

– Lync Online – Lync Online is a next-generation cloud communications service that connects people in new ways from anywhere by using presence, instant messaging, audio/video calling, and rich online meetings with audio, video and web conferencing.

– Microsoft Office Web Apps – Office Web Apps are convenient online companions to Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote that offer you an easy way to acess, view, and edit documents directly from your web browser.

– Microsoft Office Professional Plus – A version of Microsoft Office delivered as a flexible service and supported by cloud connected Office 365 Services

– Microsoft Office 365 is licensed on a flexible, per-user per-month subscription plan with predictable annual costs - enabling you to scale the services when it makes sense.

– Microsoft manages the IT software and you control the user access rights.

– It’s familiar Microsoft Office collaboration and productivity tools delivered through the cloud.

– Everyone can work together easily with anywhere access to email, web conferencing, documents, and calendars.

– It includes business class security and is backed by Microsoft.

– Whether you are a small business or multinational enterprise, Office 365 offers plans designed to fit your organization’s unique needs.

Cloud Email SecurityMXSweep cloud email security, content control and business continuity combines industry-leading detection rates (100% antivirus and 99.92% anti-spam security), uniquely low false positives, outbound email compliance, 60 day email retention, requires no upfront investment and is easy to deploy.

– Enabled by the unique multi-layered combination of MXSweep filtering technology with the world’s leading detection engines with close to zero false positives.

– All-the-time virus and spam outbreak protection for both inbound and outbound email

– All email is filtered offsite, threats are quarantined and only clean email is relayed to the server

– Deploy rules and regulations around outbound email– Allows email to be always available

– No hardware or software – instantaneous customer setup– Monthly subscriptions available and lower cost of ownership– Always on email including 60 day inbound email archive, even

if your server is down– Address internal and regulatory data compliance

requirements for outbound email– Real time protection against spam, malware, phishing, and

virus threats

Symantec.cloud Email Protect Service helps organizations combat spam and virus threats through advanced perimeter defenses and our proprietary Skeptic™ technologies. Operating at the Internet level with automatic and continuous updates, Email protect delivers protection against both known and unknown threats.

– Multi-layered protection: Multi-layered defenses, ensuring long-term, always-on network protection.

– Skeptic technology: Predictive detection that learns from each message it sees, evolving and updating in real time to actively protect against the latest known and even unknown threats.

– Exceptional service level agreement package: 100% Service Level Agreement protecting against known and unknown viruses with no more than 0.0001% false positives

– Over 99% spam capture rate with no more than 0.0003% false positives

– Service availability guarantee of 100% uptime– Technical Support / Fault Response – guaranteed response times for

critical, major, and minor calls

– Save time: Save time and resources wasted dealing with unwanted email, and protect corporate bandwidth for web, VoIP and other critical systems.

– Evolving protection: Proprietary Skeptic technology delivers automatically updating, protection against established, emerging and converging (Web and Email) threats.

– Easy integration: This fully configurable solution provides users with a range of actions.

– Simplified management: Dashboard, summary and detailed, scheduled reporting provides visibility, accountability and confidence in the service’s performance.

– Allows administrators to set and enforce or devolve flexible, customized policies suited to your organization’s specific needs




Symantec.cloud Email Control (Content Control/Image Control) Service is an add-on to Email Protect. It uses the *Content Control module to identify and control confidential, malicious or inappropriate email content sent or received by your organization. The *Image Control module then identifies and blocks inappropriate images from entering or leaving your organization.





– Service availability guarantee of 100% uptime– Technical Support / Fault Response – guaranteed response

times for critical, major, and minor calls






Symantec Enterprise Vault.cloud An Email Archiving solution that addresses the challenges of email storage management, legal discovery, and regulatory compliance with the ease and efficiency of a cloud-based service.

New Paradigm of Mailbox Management– Improved server performance– Rapid email access and retrieval– No mailbox size limits for end users– Reduced backup windows

The Cloud Advantage – Little to no hardware, software, or plug-ins to install and maintain– Low upfront investment & total cost of ownership (TCO)– Flat fee per mailbox per month, including service upgradesHelps with eDiscovery for Litigation– Store and index every email, attachment, IM and BlackBerry® message

(SMS text, PIN-to-PIN, call log) in a searchable, online repository– Accelerate legal discovery and HR inquiries with real-time search and

retrieval and multiple export capabilities– Enforce email preservation for lawsuits/legal holds, and protect

attorney-client privileged communicationsEmail Continuity– Stay protected from on-premise disasters– Reduce the risk of losing data generated since your last backup was

performed– Achieve rapid recoverySecurity– Redundant, scalable, Tier 4 data centers– Data encrypted in transit & at rest– 24/7/365 support included in cost of service

Hosted Email SecurityWebsense Hosted Email Security integrates best-in-class web and data security technology with email security to provide protection from inbound and outbound email security risks.

– All email is filtered by Websense datacenters before it reaches the network. These datacenters are load balanced, redundant, highly available clusters located at 10 locations worldwide.

– This service provides SLA-backed availability of 99.999 percent and is certified to ISO27001 standards to provide the highest degree of global and localized security, privacy and confidentiality.

– Covering 20 topics in 12 languages, these dictionaries help organizations quickly identify spam and emails that violate company standards.

– This is the only solution that integrates Websense market-leading web security technology to protect against phishing and converged email and web threats.

– Websense encryption secures email communications without sacrificing the ability to inspect encrypted email for malware and content violations.

– This adaptive security technology uses more than 50 million real-time data collecting systems that continuously monitor internet content.

– Because email is filtered before it reaches your network, bandwidth and storage is freed for other uses.

– Reduce business costs with no on-site equipment to install or maintain, savings in bandwidth and storage, predictable costs and reduced administrative overhead.

– ThreatSeeker Network technology provides zero-hour protection from emerging threats, allowing you to adapt quickly to the rapidly changing internet at fast speeds.

– Retain control with 24/7 access and flexible customization of policies, configuration settings, quarantine management and reporting.




CA ARCserve D2D On Demand is a SaaS-model solution that provides businesses with subscription-based, comprehensive data protection service that secures full systems, applications and data both on premises and in the Window Azure cloud. Businesses attain the level of data protection they need, when and how they need it. The solution is ideal for small companies, as it addresses four major small business concerns: ease of use, security, affordability and flexibility.

– Hybrid Data Protection– Server and Workstation Protection– Bundled Cloud Storage– File Copy/Archive– CA ARCserve On Demand Web Portal– Block-Level, Infinite Incremental Backup Using I2 Technology– Six Easy Restore Options– Bare-Metal Restore (Bmr) to Dissimilar Hardware– Physical And Virtual Server Support– Encryption– Application-Consistent Snapshot Backups– Dynamic Documentation with a Web 2.0 Interface– Point-In-Time Backup View– High-Frequency Backups– Backup Throttling– Granular Mailbox Recovery– Auto Update– End-User Search And Restore

– Minimize IT spend by reducing storage purchase and maintenance costs and leveraging secure Microsoft Windows Azure cloud storage

– Comprehensive system and data recovery solution including Windows Azure cloud storage for secure off-site data protection, disaster recovery and archiving

– Flexible protection for virtual and physical servers with a single user interface saves training time and simplifies operations

– Block level Infinite Incremental (I2 Technology™) uses less storage space, performs backups faster, and reduces demand on production servers when compared to traditional backup solutions, and enables incremental backups up to every 15 minutes to enhance protection

– Flexible recovery options via five local restore types: files/folders, volumes, applications, Exchange emails and Bare Metal Restore as well as file/folder recovery from the cloud

– Onsite Bare Metal Restore offers very fast system recovery to the same or dissimilar hardware

TotalCloud Data CenterProvides Managed Hosting Services on a monthly subscription basis. Quickly spin up remotely hosted servers and storage in a secured data center. You can choose the processing power and RAM you want. Load balancing, dedicated VLANs and additional private firewalls can be added.

– Scalable as You Grow – As your company changes over time, your networking and computing needs will change as well. The TotalCloud Data Center gives your company the flexibility to expand or redirect your computing resources as needed. When the time comes for these updates, Cbeyond will have skilled personnel ready to analyze your computing needs and recommend the changes needed to your TotalCloud Data Center.

– Customizable Solutions – You can create the perfect solution for your needs by selecting a Public or Private environment, then Virtual and/or Physical Computing Bundles. Both services offer enterprise firewalling, high-performance storage with managed backup, 24x7 monitoring of all common infrastructure, 24x7x365 phone and email support.

Reduces your IT costs by saving on:– Capital investment required to purchase and maintain hardware– Power and cooling costs, which represent 15-20% of total cost of

ownership– Server maintenance, which accounts for as much as 80% of IT

expenses

Hosting ServicesDatapipe Hosting Services supports your IT staff with a team of experienced, certified professionals with specific knowledge about your specific hosting solution.

– Dedicated team includes an account manager, project manager, security officer and multiple system and database administrators.

– Datapipe’s administration services include performance management, applications management, database management, hardware and operating system management, and load balancing across multiple data center locations.

– Guaranteed Safe Passage migration services assure the stability and accessibility of your data during a migration.

– Datapipe’s monitoring services have been specifically designed for use on managed servers.

– Clients rely on Datapipe database administration (DBA) services to provide expertise surrounding the intricacies of database tuning.

– Your dedicated team understands your applications as well as you do – sometimes better.

– Your dedicated team works with you on the implementation of your managed hosting solution and then supports you throughout the lifecycle with suggestions for optimized performance and security checks.

– Datapipe has the ability to fully manage your hosted environment from the network layer through application performance.

– Datapipe’s migration services focus on mitigating risk through extensive planning to ensure a seamless transition of your critical IT assets.

– As new platforms are introduced to our offerings, our software engineers continually develop and deploy enhancements to our monitoring services.

– Focus on core business requirements and rely on a Datapipe DBA to provide immediate access to expert support 24 hours a day, 7 days a week, 365 days a year.

INFRASTRUCTUREHosted Servers, Storage, Online/Remote Backup, Hosted VOIP & PBX, Desktop Management, Managed Co-Lo/Hosting



Hosted Virtual DesktopdinCloud’s Hosted Virtual Desktop is a co-managed, subscription based hosted desktop that is “move-in ready” with the full spectrum of what is needed to simplify PC fleet management.

dinCloud provides rapid migration to the cloud through business provisioning of cloud hosted virtual desktops (HVDs) and the associated data-center infrastructure to support them including servers, storage, applications and networking. Hosted virtual desktops (HVDs) eliminate the burden of running and managing your desktops in-house and let you focus on maximizing the growth and profits of your business. A HVD behaves like a traditional computer, but the operating system, applications, and data reside in the data center and not on the user’s device. There are many benefits to this approach including cost-reduction, data security, and a consistent Windows workspace available to multiple devices.Features include:

– Virtual Desktop Infrastructure (VDI) included (Servers, Storage, Networking)

– Accessible from multiple devices (iPad, android, PC, Mac)– Daily backups– Malware protection built-in

– Productivity – Same Windows workspace regardless of device means enhanced productivity (work from anywhere, any device, and don’t let a down device prevent you from continuing to work), support BYOD

– Security – Physical and virtual security, regular data backups, centralized data

– Control – Admin can add, remove, change configuration of desktops on the fly ; roll out applications faster

– Cash flow friendly – Flexible subscription based price model– Future-proof – Always on latest technology, no worries about

investing in technology

dinServer – Hosted Virtual ServersdinServer simplifies the hosting of servers and applications with complete data center capabilities including security, firewalls, and most importantly, control in your hands.

dinServer is a hosted virtual server, configurable to your requirements. dinServer is a part of your virtual private data center. This means that customers have an encapsulated environment with their own firewall, private virtual servers, private virtual network, and private storage (powered by NetApp).

Features include:– Physically housed in Tier 3+ data center– Virtual private data center includes firewall, networking, and

compute– Dedicated firewall with optional VPN configurations– Antivirus and malware protection available– Modify configurations including memory, storage, and compute

power

– Simplify server management and application deployment– Accelerates time to market and speed to business value– Flexible model based on resources and subscription pricing– Keep full control over your virtual private data center

dinStorage – NetApp Cloud ReplicationdinStorage simplifies the replication and data protection of your NetApp-based storage to the dinCloud NetApp-based infrastructure using familiar tools and processes.

dinCloud offers second-site replication for NetApp customers through a cloud storage service. For customers, dinCloud’s NetApp-based service makes implementing a comprehensive disaster recovery solution affordable and painless. As with all dinCloud services, the design and service is vetted by NetApp to ensure a robust data protection architecture.

Features include:– Disk-to-Disk Backup– Cloud Based Secondary Site Replication– Customer data is fully isolated and protected– NetApp solution with SnapVault and SnapMirror support

– Low cost method for data protection– Simplified and assisted management– Flexible, usage based price model

Information Protection ServicesIBM Information Protection Services keep your critical business data available in the event of an outage, ensures regulatory compliance and scales with your business.

– Coverage options include private or public cloud-based backup as well as on-site or off-site services, depending on the service option that best fits your business model.

– Our data centers are enabled by the latest technologies, including advanced encryption and data deduplication practices.

– Save time and expense through centralized visibility, reporting and analytics through our storage portal Web site for streamlined backup and restore routines.

– Targeted data protection solutions enable security-rich, automated protection of business data.

– Reliable, easily accessible reporting metrics allow your IT staff to focus on higher priority tasks while predictable monthly operating expenses and reduced upfront capital expense requirements ease budget strain.

– Rest easy knowing your critical business data is protected in accordance with ever-changing, industry-specific security compliance requirements.




LANDesk Antivirus Hosted LANDesk Antivirus Suite in the cloud, offered as self-service or fully managed, extends the power of LANDesk’s Management and Security Suites by unifying and simplifying security by delivering enterprise-ready malware and rootkit detection from the same console and vendor that you rely on for systems and security management.

– Antivirus Protection and Scanning: New scanning engine technology assesses the danger level, type and behavior of all kinds of viruses. Advanced malware detection identifies specific malware families and helps stop new threats.

– Centralized Configuration and Management: Locks down user agents to prevent unauthorized changes and aligns antivirus management with your corporate policies.

– Validation and Deployment of Virus Definition Files: Rolls out virus definition files in phases, minimizing the risk of false positives. Schedules automatic updates to virus definition files, and grants users the ability to launch antivirus updates, if needed.

– File Quarantine: Encrypts and quarantines suspicious files and known infections. Provides view-only access so users can identify viruses without risking infection, and automatically purges quarantined files after a designated time.

– Reporting, Alert and Dashboards: Sends alerts by email, pager or other preferred method. Identifies infected computers, unscanned computers and computers with outdated virus definition files.

– Antivirus Enforcement of Third-Party Solutions: Can manage antivirus solutions in tandem with ESET, Kaspersky Labs, McAfee, Norton, Sophos, Symantec and Trend Micro.

– World-Class, Up-to-Date Protection: Protects your network against viruses, Trojans, worms, spyware, adware, rootkits, bootkits, keyloggers, screen-capture malware, botnets, zero-day attacks, drive-by download infections and other malicious vectors.

– Advanced Heuristics: Allows you to detect significant numbers of new viruses and malware that the “big three” antivirus solutions miss.

– Virus Outbreak Protection: Helps you protect your enterprise data by identifying, reducing and mitigating virus outbreak risks in real time.

– Centralized Control: Gives your IT Department the ability to align your antivirus settings with your corporate policies and allows executives quick updates on virus protection status and progress across your network.

– Cost Reduction: Centralized control means less time and money spent on IT and security training, less complexity in the network and less time fixing what users break.

LANDesk Management SuiteHosted LANDesk Management Suite in the cloud, offered as self-service or fully managed, utilizes LANDesk’s Adaptive Cloud Environment architecture - encompassing dynamic services and intelligent endpoint - to deliver genuine cloud computing management to organizations worldwide.

– Usage, lifecycle analyses, reporting and analytics about users, machines and devices are readily available.

– Replicate and migrate a LANDesk management server from an on-premise instance to the internet.

– Enjoy the same service management solutions as always plus additional features, all delivered in your preferred method

– Promises delivery which is customer managed; hosted delivery which is typically customer or partner managed; or a fully partner-managed service.

– Intelligent LANDesk agents perform lifecycle, security and IT service policy management and enforcement services at the endpoint.

– Establish a better business presence with intelligence about location, device and user intent.

– Customers and partners are able to obtain comprehensive predictions and analyses based on usage.

– Cloud-to-cloud management extends the productivity and intelligence of your infrastructure.

– Enable your IT department to extend systems lifecycle, endpoint security and service desk offerings to customers via the cloud.

– Select your preferred delivery method and enjoy additional LANDesk capabilities including inventory, asset and patch management; endpoint intrusion prevention; and incident, change and knowledge management.

– Workload management services encompass the lightweight infrastructure capabilities LANDesk has delivered for a dozen years such as targeted multicast, bandwidth throttling, peer to peer download, and checkpoint restart, and is very applicable in this larger cloud vision.

LANDesk Security SuiteHosted LANDesk Security Suite in the cloud, offered as self-service or fully managed, helps clients address everyday concerns - like enforcing policies on computers anywhere in the world and making dynamic changes based on whether those machines are connected to trusted or untrustworthy networks.

– NEW LANDesk® Personal Firewall – Limits access to authorized networks or IP addresses to ensure increased system protection and dramatically reduce the potential for effective system attacks

– NEW Location-aware policies – Preserve productivity and reduce the chance of data loss and infection with dynamic policies that adjust security settings—including application control, anti-malware configuration and removable storage restrictions – based on the environment a selected machine is in

– NEW Application and device control – Uses a single, integrated agent that monitors, protects and controls application and device usage on the endpoint

– Custom settings – Let you control which vulnerabilities and newly available definitions you receive alerts on; also lets you build custom patch packages to address any detected vulnerability and bring systems into compliance with company or industry standards

– Group and user-level restrictions – Offer greater control of who can access specific applications

– Microsoft Windows firewall management – Identifies unprotected wired and wireless machines, and enables and configures Windows Vista® and Windows XP firewalls

– Comprehensive assessments – Helps you enforce alignment with compliance standards such as Payment Card Industry, SANS, NIST, NSA and others to support PCI DSS, FDCC, SCAP, HIPAA and Sarbanes-Oxley

– Robust reporting capabilities – Include trend graphs and security policy and spyware reports

– USB encryption policies – Control use of mass storage devices by making them read-only, blocking them entirely, or forcing encryption

– Advanced device management – Oversees access to drives, modems, USB and communications ports, bridging networks and wireless channels such as 802.11x and Bluetooth

– Host-based intrusion prevention (HIPS) functionality – Adds zero-day and stealth-root-kit threat protection with behavior-based execution control and blocking that prevents malicious attacks on the host




McAfee SaaS Endpoint ProtectionProtect against endpoint, email and web threats with the industry’s first truly integrated Security-as-a-Service solution.

– Continuous updates – Enjoy endpoint protection that’s never obsolete with daily, automated updates and services upgrades through the McAfee Security SaaS platform. Systems are automatically updated at regular intervals throughout the day.

– McAfee Global Threat Intelligence – This file reputation technology is always-on protection that uses signature and behavioral-based scanning to reduce exposure from unknown threats.

– McAfee ePolicy Orchestrator software – Customers using hybrid security deployments can get comprehensive reporting and analytics of SaaS and on-premises security information.

– McAfee SiteAdvisor – This technology warns users before they visit a potentially dangerous website and helps avoid online threats in real time. You can extend protection and customize web policies to filter out unwanted, unproductive or malicious websites through the McAfee SecurityCenter

– Lower TCO – Reduce your software licensing costs and management hardware investment by subscribing to this managed infrastructure.

– Comprehensive coverage – McAfee SaaS Endpoint Protection Suites are designed for businesses of all sizes, helping you put an end to point products with single integrated solutions.

– Quick deployment – Regardless of user location, simply email them the installation link for quick deployment over your entire network.

Nirvanix Offers global enterprise class cloud storage in up to 10 different worldwide data centers that is purpose built to support all levels of availability, scalability and redundancy, featuring one global namespace; unlimited capacity for millions of users and billions of objects; military-grade security; all managed as a service with consumption-based monthly billing to address use cases such as: back up to the cloud, archive, and worldwide file sharing/collaboration.

SOFTWARE:– Self-Healing Cloud – continuous active/active data integrity– Global Namespace – upload once, access anywhere– Data Consistency – change once, available everywhere– Highly Granular Multi-Tenancy – millions of sub-domains within a

single storage pool– Self-Provisioning – customers can provision their own data pools

and select features from an intuitive management console– End-to-End Network Visibility & Management – from gateway to

cloud– Military-Grade Security – data de-identification, multi factor

authentication, and security provisions at the user, data storage and physical data center levels

SERVICES:– Flexible Storage Locations – you choose where & when– Enterprise SLAs – 5 nines not 3 or 4 nines or best efforts– Data Center Inspections – third party audits are encouraged

– Helps organizations move from IT as a Cost Center into IT as a Value/Profit Center

– Shifts from a Cap Ex Model to an Op Ex Model and helps drive cost out of the infrastructure

– Addresses the challenge of how to better manage/tier unstructured data

– Great fit for organizations that have resource constraints: headcount, floor/tilespace, power, cooling, etc.

– Helps organizations execute on a “get to the cloud strategy”– Lower cost TCO for limitless fixed content and archival storage

needs– Storage consumption-based pricing with no access charges for

retrieval of data (unlike other providers that charge for upload and download)

– 10 different storage node data center locations with built-in global replication for lower latency access and disaster recovery purposes




Rackspace Managed Hosting Provides a wide portfolio of hosted solutions. We can help you mix-and-match to create the optimal cloud computing solution for your business needs.

– Managed Hosting – Managed Hosting provides more value than colocation and dedicated hosting because it frees more of your IT personnel from mundane infrastructure related tasks that can now be reallocated to understanding and supporting your business more effectively.

– Managed Private Clouds – Private Cloud: Virtualized by VMware® eliminates the headaches and personnel requirements associated with running a data center, managing hypervisors, supporting virtualization, provisioning and maintaining virtual servers.

– Managed Colocation – We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.

– Dedicated SharePoint® – Dedicated SharePoint at Rackspace® is a fully managed service that provides dependable, secure, and customizable Enterprise-class SharePoint hosting.

– RackConnect™ – A unique solution designed for customers who require the flexibility and elasticity of the cloud, as well as the enhanced security and performance characteristics of traditional hosting—the best of both worlds.

– Rackspace Cloud Servers™ – Servers on demand. Our scalable, affordable, and cloud-driven platform of virtualized servers. Customize and spin up or take down new instances in minutes.

– Rackspace Cloud Files™ – Unlimited File Storage & Hosting. Our simple, scalable, and cost-effective online storage solution that leverages the power of the Cloud.

– Rackspace Cloud Load Balancers – Automatically deploy and scale an on-demand load balancing solution in minutes. You’ll enjoy better throughput, ease of management, and cost savings.

– Public, private, and hybrid clouds– Based on OpenStack® for no lock-in– Pay-as-you-go pricing– Fully API-accessible– Customized server configurations– Fully managed enterprise technologies– Advanced server monitoring– Monthly billing, predictable costs

Symantec Endpoint Protection.cloud Safeguards endpoint systems (desktops, laptops and servers) with one easy to use solution that includes advanced technologies for antivirus, antispyware, firewall and host intrusion prevention all managed from a single Web-based console.

– Advanced Technologies: Antivirus, antispyware, firewall security, Web security and host intrusion prevention protect your endpoints

– Automated Updates: Automated updates occur transparently over an Internet connection.

– Web-based Management Portal: Administrators can access administration portal over a supported Web-browser.

– Web Security Capabilities: Identifies unsafe web sites in search results.

– Security Audit & Customizable Reporting: Service records data about administrative activities such as login times, policies created, and computers added.

– Defend Against Attacks: Advanced technologies stop malware such as viruses, worms, Trojans, spyware, bots, zero-day threats and rootkits to protect desktops, laptops and servers. Additionally, Web security features protect against suspicious URLs in search results.

– Hassle-free Updates: Automatic updates keep systems current and consistent with policies whether they are in the office or on the road – even when they’re not logged into the VPN.

– Easy Management: Web-based portal and real time alerts via SMS or email make it easy for administrators to perform functions such as Live Updates, view history on systems, and change local policy settings.

– Accountability and Metrics Capabilities: Administrative activities such as login times, policies created, and computers added are tracked and reportable. Administrators can build graphical reports that are exportable to .PDF or .HTML.

MS Windows InTuneWindows InTune is an all-in-one solution that brings together Microsoft cloud services for PC management and malware protection with a Windows 7 Enterprise upgrade subscription.

– Give users the best Windows experience with Windows 7 Enterprise or standardize them on the Windows version of your choice.

– Manage and secure PCs anywhere using Windows cloud services and Windows 7, enabling peak performance from virtually anywhere.

– InTune fits your business with simple setup, maintenance and billing.

– Extend the reach of your IT resources and resolve PC issues regardless of location.

– Track hardware and software assets used in your business to efficiently manage your assets, licenses and compliance.

– Free your IT staff from routine management tasks with centrally managed deployment of Microsoft updates and service packs from the Windows InTune console.

– Safeguard PCs from the latest threats using the same trusted technologies as Microsoft Forefront Endpoint Protection and Microsoft Security Essentials.

– Receive alerts on updates and threats so that you can proactively identify and resolve problems with your PCs before they impact users.




Computrace CompleteIdentify computers that have gone missing, enforce software policies and maintain a fleet of optimally running devices with Computrace Complete offering central IT management of assets in a single cloud computing console.

– The Computrace Agent is incredibly persistent and allows your computers to maintain a connection with our Monitoring Center, even if the hard drive is completely reformatted or replaced.

– Manage your entire deployment using the Absolute Customer Center cloud-based interface, regardless if a device is on or off your network.

– Available for ultraportable devices such as netbooks, tablets and smart phones, Computrace Mobile extends protection to all tools in your mobile workforce’s arsenal.

– Remotely delete sensitive data on missing computers and produce an audit log of the deleted files to prove compliance with government and corporate regulations.

– Remotely freeze a computer and once frozen, display a custom message to the user encouraging them to comply with specific requests for action.

– Obtain files from a device even if it is not within your control.– Use GPS or Wi-Fi technology to track assets on an internet map

including current and historical locations.

– Regardless of if a device in or out of network, you’ll be able to collect accurate, comprehensive information from each device then create customized policies and alerts to notify you as soon as an unauthorized change is detected.

– Use thorough asset information including user identification, physical address and the installation of software/hardware to recover lost or stolen hardware.

– If a computer is stolen, the Absolute Theft Recovery Team will work with local police to locate the hardware.

– Receive up to $1,000 if your computer is unable to be recovered or perform the data delete service. Some conditions apply.

Cisco ScanSafe Web SecurityCisco ScanSafe Web SecurityScanSafe Web Security analyzes every web request to determine if content is malicious, providing intelligent protection for in-network and remote users.

– Build a granular but global policy—based on categories, content, file types, schedules and quotas to suit your organization—for all Web traffic, including SSL encrypted communications.

– Confidential data, such as customer details or credit card numbers, does not leave the network.

– Analyze all elements of a web request including HTML, JavaScript, Flash and active scripts, among others. The results are compared to intelligence from over 1 billion web requests a day, in real-time.

– This global web security policy can be created and enforced across the organization, even down to the group or user level and any edits to the policy are rolled out in real time. Users receive reporting with overview data, ongoing trending and forensic audits.

– Remote users are protected with the same security that in-network users receive using Anywhere+ which automatically redirects users to the closest datacenter, ensuring the performance is always optimized.

– By comparing requests to intelligence scans of over 1 billion web requests a day, in real-time, malware instances are more likely to be stopped.

– High visibility into the internet and web usage enables ScanSafe to offer benefits of scale to organizations.

– Built using globally distributed datacenters, highly parallel processing, multiple high speed network providers and extensive redundancy, the ScanSafe SaaS platform is backed by the most comprehensive SLA in the industry with 99.999 percent uptime assurance.

SECURITYWeb Security, Managed Firewall, Theft/Recovery, Intrusion Detection/ Prevention, Vulnerability Management




LANDesk Security SuiteHosted LANDesk Security Suite in the cloud, offered as self-service or fully managed, helps clients address everyday concerns - like enforcing policies on computers anywhere in the world and making dynamic changes based on whether those machines are connected to trusted or untrustworthy networks.

– NEW LANDesk® Personal Firewall – Limits access to authorized networks or IP addresses to ensure increased system protection and dramatically reduce the potential for effective system attacks

– NEW Location-aware policies – Preserve productivity and reduce the chance of data loss and infection with dynamic policies that adjust security settings—including application control, anti-malware configuration and removable storage restrictions – based on the environment a selected machine is in

– NEW Application and device control – Uses a single, integrated agent that monitors, protects and controls application and device usage on the endpoint

– Custom settings – Let you control which vulnerabilities and newly available definitions you receive alerts on; also lets you build custom patch packages to address any detected vulnerability and bring systems into compliance with company or industry standards

– Group and user-level restrictions – Offer greater control of who can access specific applications

– Microsoft Windows firewall management – Identifies unprotected wired and wireless machines, and enables and configures Windows Vista® and Windows XP firewalls

– Comprehensive assessments – Helps you enforce alignment with compliance standards such as Payment Card Industry, SANS, NIST, NSA and others to support PCI DSS, FDCC, SCAP, HIPAA and Sarbanes-Oxley

– Robust reporting capabilities – Include trend graphs and security policy and spyware reports

– USB encryption policies – Control use of mass storage devices by making them read-only, blocking them entirely, or forcing encryption

– Advanced device management – Oversees access to drives, modems, USB and communications ports, bridging networks and wireless channels such as 802.11x and Bluetooth

– Host-based intrusion prevention (HIPS) functionality – Adds zero-day and stealth-root-kit threat protection with behavior-based execution control and blocking that prevents malicious attacks on the host

McAfee Saas Email Protection & ContinuityMcAfee SaaS Email Protection and Continuity is a solution for cloud computing that blocks more than 99% of spam, viruses and fraudulent messages before they reach your network.

– Proprietary WormTrag detection technology identifies and intercepts zero-hour mass mailing worms before they enter or leave your corporate network.

– In the case of a planned or unplanned outage, 60-day unlimited, rolling storage maintains email access.

– Stacked Classification Framework spam detection applies multiple layers of analysis to determine the probability that an e-mail is spam.

– Incoming spam, phishing scams and viruses are blocked in the cloud before they reach the network. Additionally, outbound emails containing inappropriate, unauthorized or otherwise volatile information are contained.

– With thousands of messages flowing through the typical company’s email servers every day, McAfee SaaS Email Protection and Continuity frees IT resources to focus on larger initiatives.

– Get complete, multilayered inbound and outbound email protection using proven spam filters, leading antivirus engines, fraud protection, content filtering and email attack protection.

– If your own email servers become unavailable, use McAfee’s secure, easy-to-use web interface to send and receive messages, access stored messages and manage quarantines.

– This complete solution shields your network and critical messaging gateways from email attack, instantly blocking denial of service and other SMTP-based attacks, including directory harvest attacks, email bombs and channel flooding.

McAfee SaaS Endpoint ProtectionProtect against endpoint, email and web threats with the industry’s first truly integrated Security-as-a-Service solution.

– Enjoy endpoint protection that’s never obsolete with daily, automated updates and services upgrades through the McAfee Security SaaS platform. Systems are automatically updated at regular intervals throughout the day.

– This file reputation technology is always-on protection that uses signature and behavioral-based scanning to reduce exposure from unknown threats.

– Customers using hybrid security deployments can get comprehensive reporting and analytics of SaaS and on-premises security information.

– This technology warns users before they visit a potentially dangerous website and helps avoid online threats in real time. You can extend protection and customize web policies to filter out unwanted, unproductive or malicious websites through the McAfee SecurityCenter.

– Reduce your software licensing costs and management hardware investment by subscribing to this managed infrastructure.

– McAfee SaaS Endpoint Protection Suites are designed for businesses of all sizes, helping you put an end to point products with single integrated solutions.

– Regardless of user location, simply email them the installation link for quick deployment over your entire network.




McAfee Web ProtectionMcAfee SaaS Web Protection delivers simple, feature-rich perimeter protection to defend against unauthorized, unproductive workplace Internet access and protect against emerging web-based malware attacks.

– This integrated feature works in real time, 24 hours a day, to protect customers against cyberthreats across all vectors—file, web, message and network.

– Choose from 100 categories, pair these categories with your unique user communities and set polices against offensive, undesired and unproductive web use.

– Get flexible control with 24/7 protection and free real-time updates.

– Selectively filter employee web activity to maximize productivity and ensure continual access to work-related sites and portals.

– McAfee Saas Web Protection allows greater management control over unauthorized, unproductive workplace internet usage with group policies and content control.

– Save time and money, while also saving your company from the debilitating effects of malware.

– With limited administration and effort, gain peace of mind knowing that your employees and corporate assets are protected.

– Enjoy increased network bandwidth, less data bottlenecks and advanced protection.

Cloud Email SecurityMXSweep cloud email security, content control and business continuity combines industry-leading detection rates (100% antivirus and 99.92% anti-spam security), uniquely low false positives, outbound email compliance, 60 day email retention, requires no upfront investment and is easy to deploy.

– Enabled by the unique multi-layered combination of MXSweep filtering technology with the world’s leading detection engines with close to zero false positives.

– All-the-time virus and spam outbreak protection for both inbound and outbound email

– All email is filtered offsite, threats are quarantined and only clean email is relayed to the server

– Deploy rules and regulations around outbound email– Allows email to be always available

– No hardware or software – instantaneous customer setup– Monthly subscriptions available and lower cost of ownership– Always on email including 60 day inbound email archive, even if your

server is down– Address internal and regulatory data compliance requirements for

outbound email– Real time protection against spam, malware, phishing, and virus

threats

Symantec Endpoint Protection.cloud Safeguards endpoint systems (desktops, laptops and servers) with one easy to use solution that includes advanced technologies for antivirus, antispyware, firewall and host intrusion prevention all managed from a single Web-based console.

– Advanced Technologies: Antivirus, antispyware, firewall security, Web security and host intrusion prevention protect your endpoints

– Automated Updates: Automated updates occur transparently over an Internet connection.

– Web-based Management Portal: Administrators can access administration portal over a supported Web-browser.

– Web Security Capabilities: Identifies unsafe web sites in search results.

– Security Audit & Customizable Reporting: Service records data about administrative activities such as login times, policies created, and computers added.

– Defend Against Attacks: Advanced technologies stop malware such as viruses, worms, Trojans, spyware, bots, zero-day threats and rootkits to protect desktops, laptops and servers. Additionally, Web security features protect against suspicious URLs in search results.

– Hassle-free Updates: Automatic updates keep systems current and consistent with policies whether they are in the office or on the road – even when they’re not logged into the VPN.

– Easy Management: Web-based portal and real time alerts via SMS or email make it easy for administrators to perform functions such as Live Updates, view history on systems, and change local policy settings.

– Accountability and Metrics Capabilities: Administrative activities such as login times, policies created, and computers added are tracked and reportable. Administrators can build graphical reports that are exportable to .PDF or .HTML.

Symantec.cloud Email Protect Service helps organizations combat spam and virus threats through advanced perimeter defenses and our proprietary Skeptic™ technologies. Operating at the Internet level with automatic and continuous updates, Email protect delivers protection against both known and unknown threats.





– Service availability guarantee of 100% uptime– Technical Support / Fault Response – guaranteed response

times for critical, major, and minor calls









Hosted Email SecurityWebsense Hosted Email Security integrates best-in-class web and data security technology with email security to provide protection from inbound and outbound email security risks.

– All email is filtered by Websense datacenters before it reaches the network. These datacenters are load balanced, redundant, highly available clusters located at 10 locations worldwide.

– This service provides SLA-backed availability of 99.999 percent and is certified to ISO27001 standards to provide the highest degree of global and localized security, privacy and confidentiality.

– Covering 20 topics in 12 languages, these dictionaries help organizations quickly identify spam and emails that violate company standards.

– This is the only solution that integrates Websense market-leading web security technology to protect against phishing and converged email and web threats.

– Websense encryption secures email communications without sacrificing the ability to inspect encrypted email for malware and content violations.

– This adaptive security technology uses more than 50 million real-time data collecting systems that continuously monitor internet content.

– Because email is filtered before it reaches your network, bandwidth and storage is freed for other uses.

– Reduce business costs with no on-site equipment to install or maintain, savings in bandwidth and storage, predictable costs and reduced administrative overhead.

– ThreatSeeker Network technology provides zero-hour protection from emerging threats, allowing you to adapt quickly to the rapidly changing internet at fast speeds.

– Retain control with 24/7 access and flexible customization of policies, configuration settings, quarantine management and reporting.




Microsoft Hosted Solutions Suite Provided by InsightAn InsightCloud-provided suite of hosted Microsoft solutions such as Hosted Exchange and Hosted SharePoint. Choose the entire suite or just one of the individual offerings; all include industry-leading network reliability and quality support that is ideal for any large or small organization.

– Microsoft Hosted Exchange Email – The industry-standard for corporate email, contacts, tasks and calendaring to support effective communication and productivity.

– Microsoft Hosted SharePoint – A powerful collaboration platform to encourage teamwork through shared websites, discussion areas, document and data sharing, and creation of workflows.

– Cost-effective Cloud Services – Our integrated cloud offering gives organizations of any size the power and convenience of enterprise-class functionality without the cost or headache involved with operating in-house infrastructure.

– Secure and Reliable Network – Provided from our Tier IV, SAS 70 Type II compliant data centers, the Microsoft Hosted Solutions Suite solution conforms to the highest standards of physical and virtual security, so it is always available.

– Experienced On-boarding Personnel – Our dedicated team of on-boarding and migration specialists will guide you through a seamless transition to our cloud environment, with no loss of data or productivity.

– Award-winning 24x7 Client Support – Expert customer service representatives are always available to answer your questions and handle your issues.

– Financially-backed Service Level Agreement – We understand that in order to be productive, you must be connected. We guarantee the uptime of our services, with money back if there are any issues.

8x8 Virtual Contact CenterVirtual Contact Center is a hosted call center solution that delivers greater agent productivity and flexible call center management at a fraction of the cost of traditional call center solutions; no hardware required.

– Cloud based; no hardware required.– Advanced call center features – skills-based routing, multimedia

queuing, real-time monitoring and reporting– Unite local and remote agents – agents anywhere under one

virtual call center; all information is routed through our hosted call center application, so you can establish routing rules and agent groups without limiting you to a single physical location

– Get started quickly – deploy a call center fast and easy; our jumpstart program gets you up and running fast

– Simple call center management – configure call center or make changes on the fly, without assistance from your IT department

– Cloud-based eliminates hardware (Capex) onsite and allows agents to work from any location – One flat monthly fee allowing Finance to focus solely on operational expenditures (Opex).

– Easily route callers to the right agent with the right skills at the right time – customize and use 8x8’s multi-media queue to quickly route customers to the most appropriately skilled agents, reducing the number of times customers are transferred.

– Improve your customer service – customizable reporting functions as well as call monitoring and SLA management allow you to set and consistently meet your service levels for your customers.

– CRM Integration – integrates with SalesForce.com and Netsuite. Also integrates with other CRM solutions via open APIs enabling call center agents to easily manage customer records and document customer feedback.

– Jumpstart training program gets your contact center up and running quickly – 8x8 Virtual Contact Center requires no hardware, software, or technical team to run the call center.

– Simplify operations – changes are simple and easy so can you spend time on customer service, not on call center configuration.

– Use a distributed workforce – employ at-home agents. Use multiple locations. No matter how spread out your workforce is, your 8x8 contact center functions as seamlessly as a single entity.

– Security – through the use of professional data center facilities, encryption protocols, and world-class security procedures, 8x8 provides higher security levels than most traditional on-premise solutions.

COLLABORATIONInstant Messaging, SharePoint Online, Web Conferencing, Hosted CRM




8x8 Virtual OfficeVirtual Office is a cloud based voice and unified communications (UC) solution featuring hosted pbx functionality, unlimited local & long distance calling, presence management, chat/instant messaging, point-to-point video calls and mobility. The service is extremely reliable delivering superior quality based on 8x8’s redundant architecture.

– Unlimited local & long distance calling – to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom

– Full suite of PBX features – auto attendant, music on hold, extension dialing, ring/hunt groups and the like

– Voice mail to email – delivers an email message and/or file with the voicemail to the users email box

– Point-to-point video calling – use a Polycom videophone or the 8x8 softphone for video calls anytime

– Audio conference bridge – unlimited audio conferencing and the ability to create unique access codes with customizable end dates

– UC Features – integrated presence management, chat/messaging, soft-phone and mobile application

– Redundant cloud architecture – provides 99.996% availability and uptime

– One monthly flat fee – unlimited calling eliminates local and long distance usage charges and provides the ability to better manage expenses

– Hosted suite of PBX features – enables companies to gain or retain enterprise class business features without the significant investment and associated maintenance costs of a premise based system.

– Capital expenditures (Capex) are drastically reduced and companies pay as they go and grow focusing primarily on operating expenditures (Opex). This allows companies to conserve more cash and invest in other business growth initiatives.

– Disaster recovery – enables an 8x8 user to access voice & UC services through natural disasters (earthquake, hurricanes, tornados)

– Mobility and flexibility – Virtual Office online, softphone and the mobile application give customers the ability to access all their communications from anywhere

– Unified communications – allows for a more integrated workforce and increased efficiency and productivity

8x8 Virtual Office ProVirtual Office Pro is a cloud based voice and unified communications (UC) solution featuring hosted pbx functionality, unlimited local & long distance calling, presence management, chat/instant messaging, point to point video calls and mobility PLUS virtual meeting (online meeting & collaboration), call recording and internet fax. The service is extremely reliable delivering superior quality based on 8x8’s redundant architecture.

– Virtual Meeting – online meeting & collaboration tool, providing the ability to hold unlimited web meetings, content sharing sessions and remote desktop control sessions

– Call Recording – allows user to record all calls or calls on demand; includes 1GB of audio storage for up to 35 hours of recorded calls

– Internet Fax – send and receive faxes from any computer; email notifications can alert an incoming fax

– Unlimited local & long distance calling – to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom

– Full suite of PBX features – auto attendant, music on hold, extension dialing, ring/hunt groups and the like

– Voice mail to email – delivers an email message and/or file with the voicemail to the users email box

– Point-to-point video calling – use a Polycom videophone or webcam for video calls anytime

– Audio conference bridge – unlimited audio conferencing and the ability to create unique access codes with customizable end dates

– UC Features – integrated presence management, chat/messaging, soft-phone and mobile application

– Redundant cloud architecture – provides 99.996% availability and uptime

– Online meetings – enhance collaboration, reduce travel costs and accelerate decision making by instantly sharing content for training, demos, and sales presentations

– Call recording – Improve employee focus and customer service by documenting customer calls and training employees

– Internet fax – Leverage the internet to fax rather than a fax machine

– One monthly flat fee – unlimited calling eliminates local and long distance usage charges and provides the ability to better manage expenses

– Hosted suite of PBX features – enables companies to gain or retain enterprise class business features without the significant investment and associated maintenance costs of a premise based system.

– Capital expenditures (Capex) are drastically reduced and companies pay as they go and grow focusing primarily on operating expenditures (Opex). This allows companies to conserve more cash and invest in other business growth initiatives.

– Disaster recovery – enables an 8x8 user to access voice & UC services through natural disasters (earthquake, hurricanes, tornados)

– Mobility and flexibility – Virtual Office online, softphone and the mobile application give customers the ability to access all their communications from anywhere

8x8 Virtual RoomVirtual Room is a multi-point cloud video solution that does not require any on premise hardware. It is also device agnostic so one can use a web cam, videophone or tablet. Virtual Room does support corporate video conferencing using a Polycom HDX.

– Device agnostic – Virtual Room works with any type of webcam, Polycom videophone or Polycom HDX equipment

– Video bridge architecture – provides private conference rooms in the 8x8 cloud

– Easy scheduling – instantly schedule video conferences online and participants join by dialing in or clicking a link in their email invitation; no need to download an application

– Video resolution options – choose from low definition, standard definition or high definition video

– Redundant network architecture – the 8x8 network has built in redundant systems to help ensure reliable, always-on performance. Your Virtual Room is waiting for you 24/7 in the 8x8 cloud

– One monthly fee – provide unlimited video conferences up to 15 participants each conference for one monthly fee without the need to purchase costly video infrastructure or worry about per minute or per user fees.

– Accessibility – ability to access video conferences from a variety of devices by simply clicking on a link or dialing a phone number; so everyone can be included

– Leverage existing video investments – if you already own Polycom VVX or HDX equipment, they can be configured to be used with Virtual Room

– Flexibility – works in low, medium and high bandwidth environments

– Reliable and available – the 8x8 network has built in redundant systems to help ensure reliable service with superior quality and 99.996% uptime




Adobe EchoSign allows your people to legally sign a contract from any device, in any language, from any location on earth.

– Ease of use – Documents are electronically loaded (or hard copies can be faxed) and sent to the recipient who e-signs or prints and signs. The signed contract is then sent to all parties.

– Online document management – Archive and manage historical documents in the EchoSign online management portal.

– Security – All documents are encrypted with full 128-bit SSL security and all account data is encrypted with RSA keys.

– Shorter close cycle – Electronic signatures deliver a proven ROI of 200-400% decrease in close cycles allowing businesses to sell smarter, sell more and sell faster.

– Contract overview – Easily track and sort all contracts by date, signee, salesperson, etc.

– Instant access – Signed contracts are sent to all recipients and stored online so anyone who needs access, regardless of department or location, can quickly confirm contract execution.

– Customer experience – EchoSign improves the customer signing experience with ease of use and convenience. Customers simply sign contracts remotely with a Blackberry, iPhone or iPad.

AirWatch Mobile Device Management is a comprehensive mobile security, device, application and content management solution designed to simplify the mobile device lifecycle through a single, web-based console

– Mobile Security – Ensure deployment is secure with advanced features providing end-to-end security that extends to the user, device, application, content, data and network levels.

– Mobile Device Management – Quickly enroll devices in enterprise environment, configure and update device settings over-the-air, enforce security policies and compliance, secure mobile access to corporate resources, and remotely lock and wipe managed devices.

– Mobile Application Management – Manage internal, public and purchased apps across employee, corporate or shared devices in your organization.

– Mobile Content Management – Secure document distribution and mobile access to corporate documents through a native mobile app, Secure Content Locker.

– Mobile Email Management – Control mobile devices accessing email, prevent data loss, encrypt sensitive data and enforce advanced compliance policies.

– Increase scale of mobile deployments– Enable BYOD and shared device programs– Centralize management of mobile platforms– Gain real-time visibility into mobile environment– Administer consistent policies across devices– Enforce enterprise security and compliance– Secure data transmitted to and from devices– Complete enterprise Data Loss Prevention (DLP)– Securely distribute and update sensitive corporate content– Automate processes and issue resolution– Analyze and report critical device information

Cisco WebEx Cisco WebEx solutions help minimize costs and optimize IT resources. WebEx solutions are delivered through the Cisco WebEx Cloud and are easy to implement and scale throughout your organization. Take advantage of industry-leading web conferencing capabilities to facilitate compelling, productive team meeting experiences.

– Quickly schedule and launch WebEx web conferences right from the WebEx Connect Web IM client.

– Add, update, deactivate, or reactivate users and their profiles easily from a single console, and determine which users have access to specific features using organizational policies IT can control.

– Create custom presence notifications, or set up a “Do Not Disturb” presence message.

– Chat securely with encrypted one-to-one IM or with a group. – Add contacts directly from your corporate address book and

manage your contact lists by creating groups. View detailed contact information and photos for anyone on your contact list using the business cards feature.

– Opt to keep logs of all instant messaging traffic throughout your organization and send those messages to your existing email archives or to other third-party archiving endpoints

– Find, connect and collaborate with colleagues quickly and easily.– Enhance productivity using streamlined, multifaceted

communication from a single user interface.– Realize significant cost savings using a secure, hosted and

scalable collaboration solution.

Cisco WebEx Telepresence Cloud-based video conferencing and Telepresence without the need for video infrastructure equipment on-site with Cisco WebEx Telepresence for Small and Medium Businesses.

– High definition – Cisco WebEx Telepresence video quality is high definition (HD), up to 720p, 30 frames per second (fps) or 1080p, 30 fps.

– Intelligent cloud service – Firewall traversal technology helps you register and use your endpoints over your existing broadband Internet connection.

– Security – Signaling and media encryption technology helps create a secure connection.

– Mobile user support – Video calls can include those using Cisco Jabber video software on a compatible computer.

– Flexible communication – Communicate via high definition video with WebEx Telepresence subscribers as well as compatible endpoints over the internet. You can also add the WebEx Telepresence bridge and conference up to 12 participants at the same time.

– Predictable pricing – Unlimited anytime video calling and desktop sharing means you don’t have to worry about unpredictable usage charges.

– Simple interface – SIP-style, address-based video calling makes video calling simple. Your WebEx Telepresence directory syncs every time a colleague activates an endpoint.




IBM SmartCloud for Social Business is an integrated suite of social collaboration tools that combine your business network with email, file storing and sharing, instant messaging, web conferencing and activity management.

– SmartCloud Engage – Collaborate via the web with this online meeting service, file store and share capabilities, instant messaging and more.

– SmartCloud Engage Advanced – SmartCloud Engage Advanced combines enterprise-class email, calendaring, instant messaging, web conferencing, file sharing and social business services in an easy to deploy, simplified package.

– Easy-to-use interface – Essential business services are provided in a simple, online environment, designed with security in mind.

– SmartCloud Meetings – Host full-featured, online meetings with integrated web, voice and video conferencing.

– SmartCloud Connections – This collaboration environment includes profiles, activities, files, instant messaging and more.

– SmartCloud Notes – Time-tested and proven SmartCloud Notes email is hosted for your business by IBM, providing industry-leading online email solutions for your business.

– SmartCloud iNotes – This web mail, managed by IBM in a multi-tenant environment, is integrated with SmartCloud.

– SMB sensitive – Get the essential, integrated business services you need in an easy-to-use environment while benefiting from the newest, emerging business technologies from IBM without the cost of an IT department or support team.

– Enterprise ready – Drive innovation and increase employee productivity while managing costs and freeing up precious IT resources to focus on core business needs.

– Simplified collaboration – It’s easier to do business with virtually anyone, anywhere, any time thanks to this convenient and cost effective delivery model.

– Online delivery – The SmartCloud online delivery model reduces cost and start time, eliminates complicated installations and the need for onsite IT support.

Microsoft Dynamics CRMMicrosoft Dynamics CRM provides sales professionals a single view of their customer both online and offline, so they can close more sales and maximize productivity.

– Flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking and insightful analytics.

– Full lead to cash visibility, lead and opportunity tracking, streamlined approvals and real-time sales forecasts.

– Tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management.

– A flexible framework that helps organizations create custom business applications and industry solutions.

– Microsoft Dynamics CRM is recognized as a market leader by many third-party experts and industry analyst firms.

– Deploy solutions quickly and add users at a moment’s notice.

– Guaranteed uptime backed by a 99.9 percent service level agreement and online and phone support.

– Pay-as-you-go pricing that allows you to change capital expenditures into predictable operating expenses.

– Ongoing application monitoring and maintenance and software upgrades.

– Scale the number of users up or down, based on your business requirements.

Microsoft Office 365 combines the familiar Office desktop suite with cloud-based versions of Exchange Online, SharePoint Online and Lync Online.

– Microsoft Office 365 – Microsoft Office 365 takes the industry’s most recognized set of productivity and collaboration tools and delivers them as a subscription service

– Microsoft Exchange Online – Exchange Online offers email, calendar, and contacts designed to provide your business with the control you want and the security and reliability you need.

– Microsoft SharePoint Online – SharePoint gives youa central place to share documents and information with colleagues and customers.

– Lync Online – Lync Online is a next-generation cloud communications service that connects people in new ways from anywhere by using presence, instant messaging, audio/video calling, and rich online meetings with audio, video and web conferencing.

– Microsoft Office Web Apps – Office Web Apps are convenient online companions to Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote that offer you an easy way to acess, view, and edit documents directly from your web browser.

– Microsoft Office Professional Plus – A version of Microsoft Office delivered as a flexible service and supported by cloud connected Office 365 Services

– Microsoft Office 365 is licensed on a flexible, per-user per-month subscription plan with predictable annual costs - enabling you to scale the services when it makes sense.

– Microsoft manages the IT software and you control the user access rights.

– It’s familiar Microsoft Office collaboration and productivity tools delivered through the cloud.

– Everyone can work together easily with anywhere access to email, web conferencing, documents, and calendars.

– It includes business class security and is backed by Microsoft.

– Whether you are a small business or multinational enterprise, Office 365 offers plans designed to fit your organization’s unique needs.

Online Project ManagementWrike is web-based project management software that gives your business full visibility and control over projects in an online environment that simplifies collaboration.

– Schedule and update plans in one click with dependencies and drag-and-drop support.

– Wrike’s online editing of tasks and version tracking work perfectly for distributed teams and minimize the need for calls, emails and comparing document versions.

– Receive support for unlimited projects, regardless of subscription level.

– Wrike merges email communications into the planning process.

– Team members can easily see where projects stand and what each member is working on.

– Changes in plans are instantly visible to all team members. – Wrike saves managers up to 25 hours a month and doubles

team productivity.



Transitioning to or implementing a cloud solution or strategy can seem daunting. Clients are asking: Which cloud solution or solutions are right for my organization? What are the best practices for security? Are we equipped technically to accommodate the solution and do we have the domain knowledge to implement and manage the cloud computing solutions we implement?

The reality is, there are likely departments within your organization that have already adopted one or more software-as-a-service solutions. So how do you reign in and leverage cloud computing solutions to create and adopt an effective strategy? Effective methodologies that incorporate best practices in planning, deployment and operation can help lay the foundation for your cloud solution deployment and management.

SIMPLIFY MIGRATION TO CLOUD COMPUTING

PLANInsightCloud works with your organizations Reference Architecture model, providing our customers with a best practices based roadmap for the design and deployment of dynamic IT solutions across many additional workloads.

TheInsightCloudteamhasdevelopedCloudMessagingStrategyand Assessments to organize the decision points, financial models and features of available cloud messaging solutions into a concise set of reports, matrices and migration plans that enable our customers to make the most fiscally responsible and technically sound planning decisions for their business.

Our specialists have the experience to help you navigate through these solutions to find the right fit for your needs and requirements. You can choose from two separate pricing Tiers which provide a full infrastructure and requirements assessment along with an option for a complete financial model and TCO analysis of the data.


DEPLOYLeveraging the outcome of the assessment and strategy document from your planning services, the InsightCloud team of implementation experts will work with your staff to setup, and prepare your IT environment for deployment and migration to ensure successful completion of the transition.

Insight’s custom services can assist you with your Microsoft® Office 365 or Insight Hosted Exchange implementation with two options: Quickstart or Premium, depending upon whether you need to migrate existing mailboxes to your new environment.

Hosted Exchange QuickStart ImplementationWith Quickstart, Insight provides: the implementation of Office 365 Exchange, Active Directory synchronization and setup, as well as user setup, plus administrative console training and two weeks of support.

Migrationimplementationservicesinclude:Quickstartservices plus data migration from the existing on-premise Exchange environment into Office 365 for the required number of mailboxes, with an optional Active Directory Federated Services Setup component.

Each option delivers a fully-functional production Exchange Onlineemailenvironment,runningontheMicrosoftOffice365 or Insight-hosted platforms.

Insight Hosted SharePoint Quickstart ImplementationWith the Quickstart version, Insight provides the implementation of SharePoint Online with the creation of a single SharePoint Online site and a basic set of functionality to enable an organization to quickly begin to leverage the SharePoint Online environment for enhanced collaboration activities.

The Premium offering adds a Taxonomy and Governance Workshop, designed to help you effectively manage your SharePoint environment and maximize its benefit to your business.

OPERATEInsight provides live-agent Level 1 and Level 2 support to your IT department for Insight hosted applications and othermessagingproducts,includingMcAfee(MXLogic),MXSweepandSymantec(MessageLabs).UsingprovenSupportDeskandManagedServicescapabilities,Insight’scustomer service experts will answer your questions and help you manage your issues to resolution.

Insight’sU.S.-based,on-shoresupportcentersareavailable24x7.You’llreceivereliablesupportquicklysoyoucanfocusyourresources on your business.

Other benefits of Insight Enhanced and Premier Customer Support include: 1. Experienced, live agents on call, qualified to answer your most complex questions and issues with Insight Hosted

Microsoftsuiteandothercloudmessagingproducts 2. A technical support 800 number for all cloud products purchased through Insight 3. Improved problem resolution times, reducing downtime and improving your productivity 4.Reliable,consistentcall-handlingthatfollowsITIL/ITSMbestpractices

While offering very competitively priced services, Insight makes no compromises on customer support. •Insightagentshavethelatestproductandsupportinformationfromvendortrainingandknowledgebases–whichare

regularly updated by each cloud vendor. •Insightagentsusestate-of-the-artservicedeskinfrastructureandoperatebyITILbest-practices. •Ourmulti-tieredsupportdrawsuponInsight’sextensivemanagedservicesexpertiseandthevendor.

Point of contact for support of all cloud products pruchased from Insight 3 3 3

Self Service Portal – Support Reference, FAQs 3 3 3

Coverage Hours Local Business Hours 7x24 7x24

Support Access Email Only Phone Phone

Response Time Next Business Day Same Business Day < 4 Hours

Best Practices Guidance 3

Administrative Support 3

Call Reporting 3

• Up to 4 hours per month; Additional time available for purcahse

Copyright © 2012 Insight Direct USA, Inc. All rights reserved. Insight and the Insight logo are registered trademarks of Insight Direct USA, Inc. All other company and product names are trademarks or service marks of their respective owners. Edition 1. Updated 11.12. 12-14281

6820 South Harl AvenueTempe, AZ 852831.800.INSIGHT t WWW.INSIGHT.COM/CLOUD INSIGHT | INSIGHT ENTERPRISES INC | @INSIGHTENT

InsightCloud Catalog

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