Certified Performance ManagementReady

Aon HR Learning Center Start Date30 November, 2019

Course FeeINR 25,000

USD 450

Duration12 weeks

2

Certified Performance ManagementReady

Enable the performance management lifecycle - planning, review, and appraisals -by working effectively with managers and employees

Purpose

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LearningJourney

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RegisterNow

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OurImpact

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Uncover the need for

rewards readiness and key

success factor to enable role

effectiveness

Get familiar with our learning

journey, the course

curriculum and key

takeaways at each stage

View our course architect

profiles, understand the

certification process and next

steps to take the leap

Know more about AHLC, our

impact on the HR fraternity

and our approach to

developing HR capability

3

Get Acquainted

What does it

take to be a

successful

performance

management

role holder?With an increasing focus on people and people outcomes in organization’s, performance management has taken center stage in the list of key HR priorities.

Learning about the best practices in performance management that enable smooth and effective execution while learning to engage with stakeholders will allow you to maximize RoI from the investment in performance systems.

The Gap

100% firms have either made changes or are planning to make changes to their performance management systems

Effective technology implementation is the #1 challenge in PMS deployment

3/5th firms still believe that the ownership of performance management lies with HR rather than Business

Source: Aon Research

Targeted Learners

Purpose

PMS Professionals: Increase your effectiveness to

contribute to the performance lifecycle in your

organization

HR Generalists: Support managers in driving desired

performance in their teams through goal setting,

development and recognition

HR Shared Services: Explore the strategic intent and

talent outcomes to enable a seamless process and

system

HR Enthusiasts: Understand what performance

management is all about and how to drive it

objectively

Aon’s Perspective

HR and managers together, need to create a path that enables a high performance workforce

Accountability for right results through high achievement goals and performance coaching

Building trust in the organization through rewarding and recognizing winners and ensuring constant communication

Opportunity for growth and impact in every role with future skill vision

4

Key Success Factors Core Belief

Business Acumen• Quantify vision, mission to tangible performance metrics• Define role of all key stakeholders in performance management• Embed high performance into the organizational culture

Effective Partnership• Onboard employees to the performance management process • Enable talent reviews to ensure holistic performance evaluation• Build managers who can drive employee ability, agility, aspiration

Technical Expertise • Deploy and manage PMS process effectively• Drive key aspects of performance management process: goal setting, reviews, rating etc. • Leverage technology to redefine stakeholder experience

Purpose

Clarify the purposeMake tough design choicesLink performance to talent decisions

Cascade individual goals to organizational imperativesCreate accountability to deliver performanceWhat gets measured gets done

Provide feedback that mattersEnergize your high performers to achieve moreBuild employee strengths

Evaluate performance and potentialRecognize and reward performersEnable career transitions

Drive execution excellenceUse digital toolsPredict high performers

DesignPerformance

AlignPerformance

FuelPerformance

RecognizePerformance

SustainPerformance

5

Our Learning Model Journey Snapshot

Purpose

Webinars 12 hours

OnlineDiscussion BoardActive for one year

E-learnings6 hours

Certification Aon Certified Performance

Management Ready

Practical Activities6 hours

Reckoners: Interactive E-learnings focused on key concepts

Business-Ready: Webcasts by leaders on key success factors for role-readiness

Build and Assess: Quizzes to assess participant’s understanding of key conceptsLearn

Perspectives: Webinars led by Aon consultants to discuss best practices and insights

Case ware: Application through case study assignments followed by webinar debriefsEngage

DIY Kits: Comprehensive guides with a focus on application and implementation of concepts

Connect: Curated topical content and guided discussions with participants across industriesApply

6

Structured Approach to Alignment Capability

Purpose

Drive a high-performance organization: design, align, recognize, fuel and sustain

performance

Identify HR risks and liabilities, realize people related synergies,

and develop HR strategy for integration

Lead the people side of change to achieve a desired outcome, reduce

risk and accelerate impact

Enable the performance management lifecycle - planning,

review, and appraisals - by working effectively with managers and

employees

Certified Performance Management Expert

Certified HR M&A Professional

Certified Change Management Expert

Certified Performance Management Ready

7

On the Road

How do we

enable you to be

a successful

performance

management

professional?Our learning journeys are structured to enable working HR professionals to enhance their skills to increase role readiness.

With a healthy mix of theory and application we ensure that you are ready to create an impact at your workplace the day after your journey.

Module Highlights

Module 1: Introduction Understand the key success factors to being a successful Performance management professional and gauge your personal readiness

Module 2: Uncover Performance ManagementLearn about the performance management lifecycle and the role of each stakeholder across the process

Module 3: Align for ResultsTranslate business goals into team and individual goals and cascade them effectively

Learning Journey

Module 4: Provide FeedbackUnderstand how to enable continuous and planned feedback; empower managers to have effective conversations

Module 5: Plan for DevelopmentCreate effective IDPs to enable development and use performance data to enable effective people decisions

Module 6: Embed ObjectivityCreate an objective rating process through normalization and avoiding biases

Module 7: Review TalentGain insight into the best practices in talent review to ensure maximum RoI from PMS cycle

Module 8: Drive a High Performance CultureSustain performance in the organization using the systems, skills and spirit model

Introduction

• Key success factors

• Role requirements overview

• Role readiness assessment

• Individual development plan

8 Learning Journey

IDP 30 mins

Readiness assessment

20 mins

1 reckoner15 mins

Introductory webcast

20 mins

• Get a holistic overview of the role

• Understand the basics of the performance

management ecosystem

• Build a customized learning journey and

development plan

Learning Outcomes

Fundamentals

Uncover Performance Management

• Evolution of performance and it’s impact on business

• Performance management vs performance appraisal

• Performance management process

• Stakeholder expectations

Fundamentals

9 Learning Journey

Submission assignment

30 mins

Case ware Webinar

50 mins

2 reckoners45 mins

Perspectives webinar

75 mins

• Understand the purpose and importance of performance

management in enabling people decisions across the

lifecycle

• Master the performance management process

• Collaborate with different stakeholders effectively

Learning Outcomes

Align for Results

• Aon’s Improving Business Results Through People (IBR) model

• Fundamentals of business: balance sheet, profit and loss, cash flow

• Importance of goal setting

• Elements: KPI, KRA, goals, targets, measures

• Goal setting process

• Principles of cascading goals

10 Learning Journey

Submission assignment

30 mins

Case ware Webinar

50 mins

3 reckoners70 mins

Perspectives webinar

60 mins

• Understand the linkage between business strategy

and people outcomes

• Link goals with organizational imperatives to achieve

business results

• Gain in-depth understanding of goal setting process

• Ensure quality consciousness through the goal

setting process

Learning Outcomes

Fundamentals

Provide Feedback

• Continuous vs planned feedback

• Observation-Impact-Pause-Suggestion (OIPS) spontaneous feedback model

• Expectations-Results-Gaps-Opportunities (ERGO) planned feedback model

• Colleague and manager enablement

11 Learning Journey

• Learn to provide feedback effectively across the

performance lifecycle

• Balance advocacy and inquiry during the feedback dialog

• Develop ability to gauge reactions to feedback and

manage them

• Manage difficult conversations

Learning Outcomes

Submission and solution

45 mins

1 reckoner25 mins

Perspectives webinar

60 mins

Fundamentals

Plan for Development

• IDP: phases, best practices, forms of application, role of HR

• Career paths

• Continuous performance data application

Fundamentals

12

Learning Journey

• Enable IDP design and implementation

• Communicate drivers and build capability through

feedback

• Enable other HR functions to make people decisions with

performance data

Learning Outcomes

Submission assignment

30 mins

Case ware Webinar

50 mins

2 reckoners45 mins

Perspectives webinar

75 mins

Embed Objectivity

• Rating process

• Bell curve application

• Rating communication

Fundamentals

13

Learning Journey

• Understand rater biases and enable stakeholders to

overcome them

• Develop a holistic view on how to use the bell curve

effectively

• Cascade rating communication using the appropriate

tools and messaging

Learning Outcomes

Submission and solution

45 mins

1 reckoner25 mins

Perspectives webinar

60 mins

Review Talent

• Potential vs. Performance

• Talent review and application of 9 box

• Communication and career movements (horizontal and vertical)

Fundamentals

14 Learning Journey

Submission assignment

30 mins

Case ware Webinar

45 mins

2 reckoners30 mins

Perspectives webinar

60 mins

• Develop ability to identify, recognize and reward

potential

• Gain in-depth understanding of talent review process

and outcomes

• Recommend holistic HR decisions by employee

categories

Learning Outcomes

Drive a High Performance Culture

• High performance culture

• 3S Model: System, Skill, Spirit

• Performance analytics

15 Learning Journey

• Learn the key success factors that help build a high

performance culture

• Leverage systems and skills to build a high performance

spirit

• Communicate and collaborate effectively with multiple

stakeholders to enable sustained high performance

Learning Outcomes

Submission assignment

30 mins

Case ware Webinar

50 mins

2 reckoners45 mins

Perspectives webinar

75 mins

16

Take the Leap

Invest in your

learning

Each AHLC learning journey is designed using Aon’s global insights and consulting best practices. Our programs are facilitated by Senior Consultants at Aon with in-depth subject matter expertise.

Certified Performance Management Ready provides over 30 hours of learning content with nearly 12 hours of learning with consultants.

Evaluation Philosophy

Continuous EvaluationWith evaluation across different elements and each module our final certification is extremely robust and ensures that learners are equipped with holistic knowledge on each element

Blended ApproachOur evaluation process tests both practical and theoretical knowledge through different assignments, pop-quizzes and modular assessments

DistinctionCandidates scoring over 80% in their overall assessment will be awarded a distinction in their certification

Register Now

Experienced ConsultantsAll our webinars are facilitated by senior consultants from Aon with over 10 years of experience at the median level

Subject Matter ExpertiseEach of our consultants are specialists in Performance and advise multiple clients on different Rewards related interventions

Cross-Industry ExposureAs full time consultants our facilitators draw on their their real life experience with several clients across industries enabling participants to further understand real life organizational challenges

Facilitator Pool Certification

Course FeeThe course is priced at INR 25,000 (incl. taxes); USD 450 (incl. taxes)

Standard CertificationAll participants scoring over 50% will be provided an e-certificate from Aon. This certificate will hold life-time validity

Hard Copy CertificationEvery participant can choose to avail of a hard copy of the certificate at any time at an additional cost of INR 2,000

Our Architects

17 Register Now

Sangeet is a Senior Consultant with Aon and is a part of the Performance, Rewards and Organization

practice. Kamakshi specializes in Capability Development, Large Scale Skill Building, Learning &

Development, Manpower Planning & Optimization, Organization Design, Performance Management,

HR Transformation, Org. Capability Building

Prior to joining Aon, Sangeet worked with EY for their People Advisory Services. He has also worked

with Tata Motors Ltd. as Senior Manager (HR) as part of their Corporate HR and Sales HR teams and

other leading organizations

Sangeet SaurabhSenior Consultant

Performance, Rewards and Organization

Our Architects

17 Register Now

Pritish manages the Aon HR Learning Center (AHLC) portfolio. In his role, he directly leads the business

operations, sales and go-to market strategy for AHLC. He also supports content creation initiatives for

various priority modules in HR and manager capability. He enjoys facilitation and often leads public

programs for AHLC, apart from facilitator capability building initiatives. In his new role. Pritish has

actively contributed to Aon’s flagship research: Top Companies for Leaders and Best Employers. In his

earlier role, he was a part of a regional team which designed the Best Employers 2.0 framework.

Pritish GandhiPractice Leader

Aon HR Learning Center

Evaluation

19 Register Now

40% Assignments

20%Reckoner

Completion

40%Modular

Assessment

• A minimum of 50% is required in the final assessment

• An aggregate score of at least 50% aggregate score is required to complete the certification

Registration

Key Details• Course start date: 30 November, 2019• Course fee: INR 25,000 (incl. tax); USD 450 (incl. tax)• T&Cs

How to Register?• Reach out to AHLC team at +91 11 43145500• Write to us at aonahlc@aon.com

20

JourneySo Far

AHLC’s

milestones and

impact on HR

Aon HR Learning Center is on a mission to provide real learning to help HR impact

business outcomes. We bring together our consulting insights and capability

building expertise to create highly-specialized learning journeys for HR

professionals. To know more visit our website

Our Impact

8,000AHLC alumni impact business results

19 learning journeys for specific roles and career stages

40%alumni refer someone for an AHLC course

1,600learners through bespoke projects in 2017

Our Impact

Effective PartnershipGain leaders’ trust to sharpen the human capital agenda

Business AcumenUnderstand business imperatives, connect people initiatives

Technical ExpertiseNavigate across contexts to create tangible impact

Expert Series Tailor your expertise across CoE roles, next generation skills and niche areas of HR to be a catalyst who helps actualize the full potential of your organization’s overall people agenda

Professional Series Ensure role-readiness to redouble your strategic impact across the functional value chain to translate business needs into HR priorities and deliver business results

Ready Series Learn at your convenience through curatedonline journeys to develop essential skills and support your HR function throughcomprehensive knowledge

AHLC PortfolioDesign Principles

To know more about our learning journeys and to identify the right learning intervention for you, please contact us at +91 11 43145500 or at aonahlc@aon.com

Visit our website here

Contact UsPooja Chitkara+91 971 730 0621pooja.chitkara@aon.com

AHLC Inquiry+91 11 43145500aonahlc@aon.com