INOPERATIVE ACCOUNT HELPDESK SYSTEM - … · Attention Employers : Feature released tor UAN allo...
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USER MANUAL FOR FIRST TIME USERS FOR INOPERATIVE ACCOUNT HELPDESK SYSTEM
Transcript of INOPERATIVE ACCOUNT HELPDESK SYSTEM - … · Attention Employers : Feature released tor UAN allo...
USER MANUAL FOR FIRST TIME USERS
FOR
INOPERATIVE
ACCOUNT
HELPDESK
SYSTEM
STEPS 1: The facility is available at EPFO website Home Page >> Inoperative A/C Helpdesk.
STEP 2: On clicking the link the message of CPFC to all the members will appear. Click on the first time
user button to register the case.
STEP 3 : A member will provide the problem description in not more than 1000 characters
STEPS 4: Member will provide the known details of the employment.
Steps 5: Member will provide the personal details. None of the fields are mandatory except for Name,
Date of Birth and Mobile Number.
Steps 6: Mobile number of the Member will be verified through the PIN sent on his mobile. After mobile
verification an SMS would be sent to the member communicating his/her reference ID for his future
reference.
