Innovative Procurement How to Support Social Enterprises Support/EM resources... · 2012-09-11 ·...
Transcript of Innovative Procurement How to Support Social Enterprises Support/EM resources... · 2012-09-11 ·...
Innovative Procurement – How to
Support Social Enterprises
Rachael James – Senior Procurement Manager,
Midland Heart Ltd
iCon Environmental Innovation Centre
4th September 2012
Agenda
Midland Heart – Background
Midland Heart – Approach to Social Enterprise
Case Study: Environmental Services Procurement
Questions
Background
• Total properties ca. 32,000
• Ca. 27 local authorities
• The stock is unevenly distributed
• Around 50% in Birmingham
Distribution of Stock across Local Authorities
“Community Benefit”
What is a Social Enterprise
“...businesses with primarily social or
environmental objectives whose surpluses are
principally reinvested for that purpose in the
business or community”
What does that mean?
Trade for social and/or environmental purposes
Reinvest profit back into the business or
community of benefit
Ownership and governance structures based on
participation and not for personal gain
Compete in the market like any other business
“Housing, Care and More…
“And More” Procurement
The Options! •Don’t Procure – In House “Social Enterprise”
•Work Existing Social Enterprise Partners
•Find new Social Enterprises to work with
In House – e.g. Frost and Snow Volunteers who are
homeless or have
experienced homelessness
All proceeds to supporting
people out of
homelessness
Working with SE Partners
“Riots Response”
Working with Social
Enterprise Partners
Back On Track Programme
Targeting 20 young people
vulnerable to ASB, offending,
gang-related activity
Addressing: Lack of training and opportunities
Poor educational outcomes
Lack of family support
Alienation leading to harmful
behaviours and affiliations
Partners include ENTA CIC (www.entapeople.com)
MAC-UK (www.mac-uk.org)
Case Study - Environmental Services
Grounds Maintenance/ Cleaning & Window Cleaning
Approx £2.5m per annum
Contract end 30th November 12
1 Current Contractor
1 Contract
What Customers wanted….
Quality
Price
Contractors based locally
Employ local people
Contractors take on local apprentices
Good staff training levels i.e. communication
“Environmentally Friendly”
Social Enterprise West Midlands
(SEWM)
Consultancy Role
Understanding the barriers
Reaching the market place
Opening up the Market Place
turnover required
trading history
Insurance Liability
Insurance Liability - Start Date not now
“Meet the Buyer Day”
Meet the Buyer Day
Approx 60 Contractors
Presentation
Networking
Questions and Answers
TUPE
PQQ
Submissions
50% “Big” Contractors
50%
Smaller Local Business’s
Pure Social Enterprise
Submission Quality
Outstanding Very Very Poor
ITT
Invited 11 to tender
10 tender submissions
Mix of
Large enterprises
Small Family Firm
Pure Social Enterprise
Joint Bid Large Contractor Partner with SE
selected area’s
Contract Award
1 contract awarded to a family run large
business and a social enterprise.
2nd contract is currently in the Alcatel standstill
process
3rd & 4th contract in final stages of selection
Feedback
Debriefing
Next time? Yes – we would do again and are!
Focus – How do we improve the quality of tender
submissions of SE’s
Understanding; why some SE’s at Meet the Buyer didn’t
apply
Ensure Independent Procurement Support accessible
Improve Communication Post SE Questions
Questions From You???