Innovation Tour 2019 · 2019-11-26 · MANAGEMENT PROCESSES II oT RPA/RPD Process Mining...

November 14 | Kista Science Tower

Innovation Tour 2019Stockholm

Caspar Jans

Director Business Transformation EMEA

Nov 14, 2019

Enterprise

Management System

Develop a holistic view on your

organization and business

3 | © 2019 Software AG. All rights reserved. Innovation Tour 2019 Stockholm

QUESTIONS TO BE ANSWERED

1. WHY WOULD YOU NEED AN ENTERPRISE MANAGEMENT SYSTEM?

2. WHAT DOES IT CONSIST OF?

3. WHAT VALUE CAN IT BRING?

4 | © 2019 Software AG. All rights reserved. For internal use only

BUSINESS CHALLENGES

IN MODERN INDUSTRY

STRATEGY EXECUTION: HIGH FAILURE RATES ARE

ACCEPTED, BUT THEY ARE NOT NORMAL

CORPORATE PERFORMANCE: LIMITS TO FIREFIGHTER

APPROACH HAVE BEEN REACHED

SAFETY AND QUALITY: HIGHER LEVELS OF CONTROL

NEEDED TO RETAIN LICENSE TO OPERATE

Improving Operating

Efficiencies is Key

Of CFO survey respondents

believe that their Finance

Systems are a barrier to

Partnering with the Business1

57%

Of CFO survey respondents

say that standardizing and

automating processes and

building agility and quality into

processes will be a significant

priority2

65%


Tweet: 24-9-2019

By Boston Consulting Group

ARIS EMS

6 |

1990s : PROCESS DOCUMENTATION

2000s : REDESIGN PROJECTS

2010s : ENTERPRISE MANAGEMENT SYSTEMS

TRANSFORM

Cross-

functional

alignment

Discovery,

design,

simulation

Adoption

tracking

OPTIMIZE

Standardization

and automation

Drift detection

Continuous

improvement

Performance

monitoring

CONTROL

Integrated

management

systems

Active tracking

of execution

conformance

Closed loop

governance

EVOLVING PROCESS MANAGEMENT PRACTICE

QUALITY MANAGEMENT

DATA PROTECTION

STRATEGY EXECUTION

SHARED SERVICES

CONTINUOUS IMPROVEMENT


1. THE EMS CONCEPT

WHY?

Alignment across 3 axes Management Layers

Subject Matter Experts

Functions

Governance

Mandate

Consistency

Content

Connections

SynchronizationEnd to End

Process

Breaking down functional silo’s

8 |

ONE WAY OF WORKING

ALIGNMENT ACROSS MANAGEMENT LAYERS

EXECUTIVE MANAGEMENT

SENIOR MANAGEMENT

MIDDLE MANAGEMENT

WORKFORCE

OPERATING VISION

END-TO-END PROCESS

OPERATING PROCEDURES

WORK INSTRUCTIONS

MBOS

OBJECTIVES

TARGETS

KPIS

STRATEGY


2. PLAYING FIELD

SUPPORT PROCESSES

MANAGEMENT PROCESSES

IIoT

RPA/RPDProcess

Mining

Score-

Cards

CORE OPERATIONAL PROCESSESProcess

Mining

Steering information Performance feedback

Productivity Centre


2. PLAYING FIELD

SUPPORT PROCESSES


IIoT

RPA/RPDProcess

Mining

Score-

Cards


Mining


Productivity Centre

ARIS Repository


2. PLAYING FIELD

SUPPORT PROCESSES


IIoT

RPA/RPDProcess

Mining

Dash-

boards


Mining


Productivity Centre

ARIS Repository


2. PLAYING FIELD

SUPPORT PROCESSES


IIoT

RPA/RPDProcess

Mining

Dash-

boards


Mining


Productivity Centre

ARIS Repository

System of Records

ARIS PPM

Transactional execution

of processes via ERP

Analyses of execution

via PPM

ARIS

Designed business

processes in ARIS

Simulate improvement

based on actual

execution data

ARIS

Simulation

Implement business processes via

ERP or other platforms

Share log data for process

discovery & performance

analysis

Use analyzed data as input for

simulation execution


2. PLAYING FIELD

SUPPORT PROCESSES


IIoT

RPA/RPDProcess

Mining

Dash-

boards


Mining


Productivity Centre

ARIS Repository

System of Records

ARIS PPM

Transactional execution

of processes via ERP

Analyses of execution

via PPM

ARIS

Designed business

processes in ARIS

Simulate improvement

based on actual

execution data

ARIS

Simulation

Implement business processes via

ERP or other platforms

Share log data for process

discovery & performance

analysis

Use analyzed data as input for

simulation execution

ENTERPRISE

MANAGEMENT

SYSTEM


3. WHAT VALUE CAN AN EMS BRING?

ALIGNMENT

ROLES

APPLICATIONS

RISKS &

CONTROLS

STRATEGY

EXECUTION

PROCESSES

WORK

INSTRUCTIONS

MANAGEMENT

OF CHANGE

17 |

Caspar Jans MSc CSCPDirector Transformation Solutions EMEA

Products: ARIS Business Process AnalysisARIS Process MiningARIS Simulation Alfabet +31 6 51611193

linkedin.com/in/casparjans

twitter.com/nl_cj

[email protected]

Innovation Tour 2019 · 2019-11-26 · MANAGEMENT PROCESSES II oT RPA/RPD Process Mining...

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Transcript of Innovation Tour 2019 · 2019-11-26 · MANAGEMENT PROCESSES II oT RPA/RPD Process Mining...