© 2011 IBM Corporation

Innovation is Transforming Government

IBM North America

© 2011 IBM Corporation2

Rapid Change

2

Time

Co

mp

uta

tio

nal C

ap

ab

ilit

y “A digital computer will be the

world's chess champion” 1958,H. A. Simon and Allen Newell – Founders of AI

Information Technologies Extraordinary Capabilities

Abacus

(Circa 3500 BC)

Counting Machine

(Circa 1820)

ENIAC(Circa 1945)

Deep Blue (1997)

Antikythera

Astronomical

Computer (ca 87 BC)

Napier’s rods

(Circa 1600)

System/360 (1964)

Watson (2010)

The New Frontier:

Age of Analytics

© 2011 IBM Corporation3

Watson is a New Launching Point

© 2011 IBM Corporation4

University of Ontario Institute of Technology Research Project to monitor premature infants in the ICU

InfoSphere Streams

ODBC/JDBC/SA

Files, TCP Sockets

solidDB, DB2, IDS InfoSphereWarehouse

solidDB

Sources

Persist stream data

Persist/Enrich

On-the-fly stream computing

http://www.youtube.com/ibmhealthcare

Analytics:

Life-Changing When Applied in Medicine

Correlating blood oxygenation with

blood pressure to predict “Baby

crashing”

Nosocomial Infection Prediction

– Monitoring heart rate variability

with other information to predict

sepsis

– Alarms up to 24 hours earlier

than by experienced ICU

Nurses

© 2011 IBM Corporation5

Water

Municipalities lose as much as 20% of theirwater through leaks.

A blackout in the Northeast of the US

affected over 55 million people.

Transport Energy

Urban Infrastructure is Being Overwhelmed

A major traffic jam in China caused gridlock for

60 miles and lasted ten days

Source: Msn News

© 2011 IBM Corporation6

These Problems are a Result of a Lack of Information, or the Inability to Utilize Information Effectively

© 2011 IBM Corporation

Our Solution Focus:Transform to a Proactive World Where

“Failures” are Corrected BEFORE They Occur

Singapore, Stockholm, London,….

© 2011 IBM Corporation8

An Example: Innovation, Technology and Transportation

© 2011 IBM Corporation9

Clear

Measurable

Results

25% reduction in traffic entering cordon

15% reduction in CO2 emissions

$120M/yr in revenue to City of Stockholm; payback in 4 years

Congestion charges will fund transit improvements

Source: www.stockholmsforsoket.se

Case Study: Stockholm Road Charging

© 2011 IBM Corporation10

Predicting and Mitigating Traffic CongestionBEFORE it Occurs; Big Data In Action

10 minute-ahead volume forecast

(blue) vs. actual value (black)10 minute-ahead speed forecast

(blue) vs. actual value (black)

© 2011 IBM Corporation11

Leveraging

information to make

better decisions

Anticipating problems

to resolve them

proactively

Coordinating

resources to operate

effectively

DevelopmentServices

InfrastructureServices

HumanServices

GovernanceServices

Analytics Operating on Big Data is a Game-Changer

Transportation

Energy and

Water

City Strategy &

Administration

Healthcare

Education

Social Services Public Safety

High impact issues require integration across departments

© 2011 IBM Corporation12

Unemployment

Insurance

Tax & Revenue

(NY)

Worker’s Compensation

Medicaid and

Medicare (NC)

Food & Nutrition

Programs (NY)

Improper Payments

Statewide Fraud

Analysis System

Government Areas for Fraud/Improper Payments

© 2011 IBM Corporation13

A Single View of a Constituent

Social Services and Courts Savings in Alameda County and Puerto Rico

Chile Support Status

School Accounts

Juvenile conviction

Health Records

Social Services Rendered

Property

Lunch Account

123 456 789

$100

Courts Sentencing

ABC 123

Fines $5000

Tax Record

545-4656-343

Delinquent Support Data

333 44 6789

$5000

TANF Assistance

54980094

$7500

Sentencing Information

5441 1432 5671 1234

Status

123 Main Street

Joint Mortgage

John Smith Jenny Smith

Family Members

Secondary Residence

Jane Smith

© 2011 IBM Corporation14

© 2011 IBM Corporation15

Opportunity: New Ideas and Replication of What is Working…

DATA + ANALYTICS + NEW PROCESSES= SAVINGS and REVENUE

Smarter

Roads

Smarter

Water

Smarter GridsSmarter

Healthcare

Smarter FoodSmarter Oil &

Gas

Smarter

Transportation

Smarter

Weather

Smarter

Public Safety

Smarter

Supply Chains

Smarter Cities

Smarter Retail