Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director...

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Innovation in Exports Paris de l’Etraz , PhD Managing Director Venture Lab, IE Business School, Spain Chairman Applied Innovation Institute, Silicon Valley, Singapore @parisdeletraz Dec 5 th , Manila, The Philippines

Transcript of Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director...

Page 1: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Innovation in Exports

Paris de l’Etraz, PhD

Managing Director Venture Lab, IE Business School, Spain

Chairman Applied Innovation Institute, Silicon Valley, Singapore

@parisdeletraz

Dec 5th, Manila, The Philippines

Page 2: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

What is Innovation?

1. Creativity

2. Impact

3. Leonardo Da Vinci vs. Thomas Edison

Page 3: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

MRI for Kids

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MRI for Kids

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The GoPro

Story

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Where is the Innovation here?

Page 7: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
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What caused the Disruption here?

Business Model

or

Brand Strategy?

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What types of Business Models are

Disrupting across many industries?

1. Peer to Peer: AirBnb, Uber

2. Subscription: Netflix, Spotify

3. Revenue Sharing: Apple App Store

4. Open Source: Mozilla, Red Hat

5. Freemium: LinkedIn, Gmail

6. Experience Selling: Starbucks, Nespresso

7. Auction: Ebay, Winebid

8. Crowdsourcing: Threadless, Myfab

9. Ecommerce: Amazon, Zappos

The Business Model Navigator

Page 10: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Innovation Potential

1. Business Model Innovation

2. Process Innovation

3. Product Innovation

More Impact

The Business Model Navigator

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What forces are making Brand engagement

easier?

1. Social Media

2. Cloud computing

3. Video

4. Mobility

5. Big Data

6. Internet of Things

7. Location

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Whose Customers are more Loyal?

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Business Model Strategies

1. Brand

2. Products

3. Technology

4. Limited or controlled Distribution

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HOW DO YOU DEVELOPABRAND

MODEL?

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THE ROLE OF

EMOTIONS

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Emotions

Look at your watch

Did you spend more than $30 on it?

That was an emotional decision

Page 17: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Luxury & Emotional Decisions

1. Luxury sparks emotion

2. It Conveys passion

3. There is a terrific story behind every luxury brand

4. In the past, many companies spoke more about technology than emotions, fashion changed that

Page 18: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Internet PenetrationbyRegion

North America

Central America

South America

Western

Europe

Africa

Central/Eastern

Europe

Middle

East

Central Asia

South

Asia

East Asia

Southeast

Asia

Oceania

81

%

34

%

47

%

78

%

54

%

29

%

48

%

63

%

25

%

12%

37

%

18

%

Sources: US census bureau, Internet World Stats

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0

50

100

150

200

250

300

Mobile Devices Penetration by Country

Sources: US census bureau, Internet World Stats

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12.40%

8%

6.90%

5.60%

5.60%

5.30%

4.20%

4%

3.80%

3.70%

3.60%

3.50%

3.40%

3.30%

2.80%

2.50%

2.40%

2.30%

1.50%

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00%

UK

South Korea

China

India

Japan

US

Mexico

Germany

Saudi Arabia

Australia

Canada

Italy

France

Argentina

Russia

South Africa

Brazil

Turkey

Indonesia

Internet Economy as a Percentage of 2016 GDP

Sources: US census bureau, Internet World Stats

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69.80%

63.50%

58.70%

57.10%

49.20%

44.40%

28.60%

17.50%

12.70%

11.10%

9.50%

7.90%

6.30%

4.80%

1.60%

0

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

BioTech&Healthcare

Big Data/Analytics (including Al)

Internet of Things (loT)/Wearables

Virtual Reality/Augmented Reality

Security Software

FinTech (including Blockchain)

CleanTech

Infrastructure Apps

eCommerce

Other Enterprise Software Apps

New Media

Other Mobile or Web Consumer Apps

Social Media/Messaging

Gaming (including video games)

AdTech

Online Travel

Ranking of Disruptive Innovation Areas

Sources: Fifth Era LLC

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0

10

20

30

40

50

60

70

80

90

Social Technologies Penetration by Country

Sources: US census bureau, Internet World Stats

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11%

6.40%

6.30%

5.40%

5.20%

3.90%

3.40%

3%

3%

2.20%

2.10%

1.70%

0% 2% 4% 6% 8% 10% 12%

Real Estate

Financial Services

Healthcare

Construction

Discrete Manufacturing

Transportation

Internet

Education

Communication

Agriculture

Utilities

Mining

Contributionof Selected Sectors to GDP

Sources: US census bureau, Internet World Stats

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2016 Rank Company Geography Industry R&D Spend

($Bn)*

1 Apple United States Computing & Electronics 8.1

2 Alphabet United States Software & Internet 12.3

3 3M United States Industrials 1.8

4 Telsa Motors United States Automotive 0.7

5 Amazon United States Software & Internet 12.5

6 Samsung South Korea Computing &Electronics 12.7

7 Facebook United States Software & Internet 4.8

8 Microsoft United States Software & Internet 12.0

9 General Electric United States Industrials 4.2

10 IBM United States Computing & Electronics 5.2

2016: Top 10 Most Innovative Companies

Sources: PWC Strategy

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Symbol Company Cap Rank on

2/28/17

Market Cap on

2/28/17

AAPL Apple 1 718,7

GOOGL Alphabet 2 584,2

MSFT Microsoft 3 494,4

BRK-a Berkshire Hathaway 4 423,4

AMZN Amazon.com 5 403,2

FB Facebook 6 391,7

XOM Exxon Mobil 7 337,2

JNJ Johnson & Johnson 8 332,5

JPM JPMorgan Chase 9 323,6

WFC Wells Fargo 10 290,3

Largest Companies by Market Capitalization

Sources: PWC Strategy

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1. Internet, broadband, www2. PC/laptop computers3. Mobile phones4. E-mail5. DNA testing and sequecing/human genome mapping6. Magnetic Resonance Imaging (MRI)7. Microprocessors8. Fiber optics9. Office software (spreadsheets, Word processors)10. Non-invasive laser/robotic surgery (laparoscopy)11. Open-source software and services12. Light-emitting diodes13. Liquid crystal display (LCD)14. GPS systems15. Online shopping/e-commerce/auctions16. Media file compression (jpeg, mpeg, mp3)17. Microfinance18. Photovoltaic solar energy19. Large-scale wind turbines20. Social networking via the internet

Forbes List of the Top Innovations of the Prior 30 years - 2009

Page 27: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

So what is Corporate

Innovation Today?

Page 28: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Four Types of Innovation

1. Marketing Innovation : Better ways to market a product or service

2. Incremental Innovation: incrementally improve existing products

and services

3. Dis-Continuous Innovation: Find new business models

4. Disruptive Innovation: Change the rules

Page 29: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

What types of Business Models are

Disrupting across many industries?

1. Peer to Peer: AirBnb, Uber

2. Subscription: Netflix, Spotify

3. Revenue Sharing: Apple App Store

4. Open Source: Mozilla, Red Hat

5. Freemium: LinkedIn, Gmail

6. Experience Selling: Starbucks, Nespresso

7. Auction: Ebay, Winebid

8. Crowdsourcing: Threadless, Myfab

9. Ecommerce: Amazon, Zappos

The Business Model Navigator

Page 30: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Starbucks as a Business

$.50

Cost to Produce

Next Best Alternative:

Needs served: coffee,

quality, addiction,

convenience, social status…

$5.00?

Selling Price = $3.00

Value Captured = $2.50

Value Created

Value Proposition for a cappuccino:

And if this is the value proposition,

what is the business model?

Page 31: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

What is the role of Big

Data

in Innovation?

Page 32: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Case: How Does Target Know?Hypothesis-based model formation:

1. Noticed: that women on the baby registry were buying larger quantities of unscented lotion around the beginning of their second trimester.

2. First 20 weeks: supplements like calcium, magnesium and zinc. Also, soap and cotton balls.

3. Example signal of close to delivery: suddenly buying lots of scent-free soap, extra-big bags of cotton balls, hand sanitizers and washcloths, it

4. Pole found about 25 products, when analyzed together, allowed him to assign each shopper a “pregnancy prediction” score.

5. Take a fictional Target shopper named Jenny Ward, 23, Atlanta: I. In March bought cocoa-butter lotion, a purse large enough to double as a

diaper bag, zinc and magnesium supplements and a bright blue rug. II. There’s, say, an 87 percent chance that she’s pregnant and that her

delivery date is sometime in late August.

Target statistician

Andrew Pole

Page 33: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Case: How Target Figured Out A Teen Girl

Was Pregnant Before Her Father Did?

1. Father to Target Customer Service: “My daughter got this in the mail!” he said. “She’s still in high school, and you’re sending her coupons for baby clothes and cribs? Are you trying to encourage her to get pregnant?”

2. Later:

3. Father on phone: On the phone, though, the father was somewhat abashed. “I had a talk with my daughter,” he said. “It turns out there’s been some activities in my house I haven’t been completely aware of. She’s due in August. I owe you an apology.”

Page 34: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Top Business Models for Using Data1. Knowing your customer, leading to better targeting and

relationship. E.g. Target, Disney, Netflix

2. Information based better services. E.g. UPS, FedEx

3. Data driven reliability. E.g. GE and Siemens

4. Information Brokers, Arbitrage, and Trading Opportunities: Investment funds.

5. Improving the customer journey/experience.. E.g. Harrah’s

6. Risk Management, regulation, and compliance

7. Efficiency or Better Performance per dollar cost

8. Functional Applications: HR/Hiring, Operations etc..

Page 35: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Top Business Models for Using Data

1. Knowing your customer, leading to better targeting and relationship. E.g. Target, Disney

2. Information based better services. E.g. UPS, FedEx

3. Data driven reliability. E.g. GE and Siemens

4. Information Brokers, Arbitrage, and Trading Opportunities: Investment funds.

5. Improving the customer journey/experience.. E.g. Harrahs

6. Risk Management, regulation, and compliance

7. Efficiency or Better Performance per dollar cost

8. Functional Applications: HR/Hiring, Operations etc..

Usage Models• Efficiency

(save money)

• Wallet Share

(top customers spend

more time and money

with you)

• Brand alignment

(It reinforces how

people think positively

about the company)

Value to Business Customers

More

Value

Ikhlaq, de l’Etraz

Page 36: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

In 2013, 90% of the world’s data

had been created in the last 2 years

Do you have a data strategy?

Page 37: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Customers are seeking Outcomes and

Experiences

Most companies are selling products and

services

Page 38: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

New Ideas can only be found outside of current

concepts

but

90% of successful business model innovations

recombine existing business model elements

Page 39: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Decision making needs to move

from gut & instinct

to data-driven decisions

Page 40: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Decision making needs to move

from gut & instinct

to data-driven decisions

Page 41: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Boston Whaler: An example of Lean Innovation

to Increase Sales & Exports

Page 42: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

An Innovation Case in Agriculture:

Philippine Coconut Sugar

Page 43: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
Page 44: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
Page 45: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
Page 46: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
Page 47: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

CHINA

15.8 Million Metric Tons

EU

18.7 Million Metric Tons

INDIA

25.7 Million Metric Tons1

2

3

1

Sugar Consumption Worldwide

2

3

Page 48: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

85

3

1

EuropeHow much sugar the average person consumes each day

2

3

GERMANY

102.9 grams

UNITED KINGDOM

93.2 grams

SPAIN

70.1 grams

ITALY

57.6 grams4

1

2

4

Page 49: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso
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el mejor azúcar de la naturaleza…

Azúcar de Coco

Page 51: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Harvested from the

sap of the flower of the

Cocos Nucifera

Premium Quality

100% Traceability

Azúcar de Coco

Page 52: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Azúcarde

CocoNO Pesticides

NO Fertilizers

NO Chemical process

Glycemic Index 35

Contains Minerals

Potassium, Magnesium,

Zinc, Amino Acids

Page 53: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

SUBSTITUTE PRODUCTS

Page 54: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

COMPETITORS

Page 55: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Box of 40 Sachets: 5 grams each & 150 grams total

Box: 250 grams total

Glass Bottle: 150 grams total

el mejor azucar de la

naturaleza…

100% Organic

Azúcar de Coco

Page 56: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

We are the

growers &

producers of the

finest sugar on

the planet

We have full quality and ethical

control from

seed to sugar

Page 57: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

The Team

Philippines

Sugar Producer

Spain

Marketing Startup

United States

Marketing Startup

Page 58: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

el mejor azúcar de la naturaleza

Page 59: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Some Advice on Exports1. Move from Commodities to “Value Added” products, the Companies that are exporting

the most have done this well.

2. Customers today are moving from buying products to buying experiences and outcomes, B2B as well as B2C, we need to apply more EQ…

3. Think Globally as a Firm and as a Country, and take your story abroad.

4. Train your people to deliver value added work.

5. Collaborate with your peers to make Grown in the The Philippines or

Made in the The Philippines a value added reference.

Page 60: Innovation in Exports - EDC · Innovation in Exports Paris de l’Etraz, PhD Managing Director Venture Lab, IE Business School, Spain ... Experience Selling: Starbucks, Nespresso

Paris de létraz, PhD

[email protected]

+34 677 986 695

Thank You