Innovate Faster on AWS with Heroku

Chris Anderton

Heroku Specialist, Salesforce

Forward-Looking Statements

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What to expect from this webinar

Why What How

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Precision Media

Customer Connections Continue to EvolveCustomers Expect Smart and Engaging Experiences

A Lot Goes Into Building Smart Experiences

ServiceMarketingMobile

SalesIoTApps

Messaging

Trust & Security

Integrated Customer Data

Developer Skills

User Experience

Identity

Complex Integrations

Open APIs

The Geology of IT

Artificial Intelligence

From idea to impact..

Deploy Manage

Scale

What to expect from this webinar

Why What How

Complete Platform To Build Smart Experiences People LoveEverything you need to move faster, trusted and together

Analytics

Mobile

Low Code

IoT

User Experience

Community

Identity

Data

Logic

Ecosystem

Journeys

No Code Code

Open Frameworks

Customer Success Platform

Drag n Drop Multiple LanguagesClicks + Code

Homogenous Data Stores Multiple Data Services

AnalyticsCommunityMarketingServiceSales

Enables choice based on the use-case

Admin ProgrammerAnalyst Developer

Out of Box OOB + Custom Built from scratch

Functional Apps Model-driven Apps Web-scale Apps

Application Development Continuum

What is Heroku

Best-in-class Developer Experience

Allows developers to focus on code, not infrastructure

Open and extensible

Build apps in any modern language and leverage an ecosystem of over 150 add-ons

Connected to Salesforce

Easy connectivity to Salesforce data creates a single view of the customer

A cloud application platform to build modern apps

Heroku Is Proven and Trusted

5 BillionRequests per day

5+ MillionApps Created

150+Partner Add-ons

“We rely on Heroku as the platform for mission-critical apps, and it is helping us transform how we connect and engage with our customers.”- Pierre Masai , CIO, Toyota Motor Europe

What is HerokuHeroku is a PaaS; built on top of AWS

Hardware

Network

Operating Systems & VMs

Plug & Play Add-on Ecosystem (search,

logging, analytics, SMS …) with

Centralized Billing

Scale up, load balance, failover

Scale up, Scale down

Iterative Upgrades & Patch Management

Failover & Redundancy

Software Stack (e.g. Java, Ruby, PHP)

Heroku provides

• Predictability and insight into the cost of application maintenance and support elements

• Clear accountability and SLA’s

• Decreased risk

• Ability to focus on innovation, not operations

Application Logic

You don’t need to manage the AWS environment – it’s all done transparently as part of the Heroku experience

Heroku Application DevelopmentApp Centric Development

What to expect from this webinar

Why What How

From idea to impact..

Deploy Manage

Scale

"We needed a platform that would allow for rapid development in our language of choice, simplified operations, and provided infinite scalability. Heroku delivered in spades.”

GetFeedback transforms their survey business into a beautiful, feature-rich customer experience

Increased developer productivity by 30% using the Heroku platform

GetFeedback benefits from the trust, reliability, and scalability demonstrated by the Salesforce brand, and the developer productivity that Heroku affords

Creating Rich Mobile Surveys with the Power of Heroku

Gopal Patel, CTO at GetFeedback

“We rely on Heroku for 40+ mission-critical apps, and it is helping us transform how we connect and engage with our customers.”

Toyota Motor Corporation’s European operations with 31 sales/marketing orgs in 56 countries

Complex trans-continental portfolio of 40+ mission critical customer portals (www.toyota.de)

Unified all 40+ customer portals onto Heroku, with roadmap to extend customer engagement

Toyota Motor Europe Drives Customers Experience on Heroku

Pierre Masai, CIO, Toyota Motor Europe

Heroku Advantage – The Developer Experience

• Easy to integrate a rich set of data services and add-ons

• Everything ‘as-a-Service’

• Remove friction from the development cycle

• New projects can be started with no ‘spool up’ time

• A powerful dashboard and CLI

• App-centric approach allows for simple management of applications and teams

• Easily manage application lifecycle and permissions

• Integrates with familiar developer workflows – enhances productivity

• Productivity tools such as Heroku Flow for Continuous Delivery

• Integrates with Continuous Integration tools and Heroku CI*

30-50% faster time to market

Heroku Advantage – Increase Operational Efficiency

• Let Salesforce manage, patch, and maintain the uptime of your platform

• You only need to manage your code and data – we manage the underlying platform

• Reduces operational burden

• Manage your development processes, resources, and users from a unified dashboard

• Enterprise view of apps and resources

• SSO for simple management of users and teams

• Monitor and fine tune performance through rich application monitoring

Reduce cloud operations management

Heroku Advantage – Reduce Operational Risk

• Salesforce takes on critical updates and patches for security vulnerabilities like glibc

• The Heroku Enterprise architecture supports minimal or no downtime during updates

• Automatic, distributed backups make it simple for the platform to recover from any disruptions

Lower your costs on potential outages and security incidents

https://player.vimeo.com/video/153569901

“ If you’re in charge of IT or application development for a startup or an enterprise, you have to be great at container virtualization and deployment. You have to be great at CI/CD; you have to be great at application performance management, monitoring, and logging. You have to be great at security and trust management.

Next week, you’re going to have to be great at big data stores like Kafka and Cassandra. Your requirements are accelerating. If you do not adopt a PaaSperspective — that you need to consume as much of this as possible as-a-service — you are not going to be able to keep up.”

Adam Gross – CEO, Heroku

Developer friendly, easily scalable app development and management; running on powerful AWS infrastructure

Robust infrastructure service that can be added to applications, for enhanced data, media and compatibility options

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Heroku Private SpacesControl your own trusted network in the cloud; connect to AWS services

Private Spaces Selectable Regions

Configurable NetworksRun apps inside trusted,

private network boundaries

Global Deployment Options

Easily deploy your app to the geography of your choice

Thank Y u