INLAND REVENUE BOARD OF MALAYSIAlampiran2.hasil.gov.my/pdf/pdfam/AR2000_2.pdf · Inland Revenue...
Transcript of INLAND REVENUE BOARD OF MALAYSIAlampiran2.hasil.gov.my/pdf/pdfam/AR2000_2.pdf · Inland Revenue...
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I N L A N D R E V E N U E B O A R D O F M A L A Y S I A
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PLEDGE
We, the officers of the Inland Revenue Board,We, the officers of the Inland Revenue Board,We, the officers of the Inland Revenue Board,We, the officers of the Inland Revenue Board,We, the officers of the Inland Revenue Board,
pledge that we will ,pledge that we will ,pledge that we will ,pledge that we will ,pledge that we will ,
• focus our energy and efforts to achieve the
objectives of our organization;
• collect taxes according to the laws of the country;
• instill public trust in the fairness and excellence
of our tax administration;
• encourage the public to pay the correct amount
of taxes voluntarily.
And are determined toAnd are determined toAnd are determined toAnd are determined toAnd are determined to
• carry out our duties with efficiency, quality and
effectiveness;
• provide fast and friendly service;
• uphold the values of trustworthiness, honesty, full
responsibility and a positive outlook;
• forever strive to improve the image of the Inland
Revenue Board.
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VISION
• IRB is recognized as the foremost tax administration in the region and the best
government agency in the country;
• Creation of a just, transparent and respectable tax management system;
• IRB management is always sensitive to the welfare of its employees, provides career
advancement opportunities for each employee and recognizes individual excellence;
• Officers and staff members of IRB are committed towards achieving excellence in work
and efficiency in service to clients;
• The public has a high degree of confidence in the fairness of the country’s tax system.
MISSION
The IRB is committed towards collecting taxes with fairness, efficiency andThe IRB is committed towards collecting taxes with fairness, efficiency andThe IRB is committed towards collecting taxes with fairness, efficiency andThe IRB is committed towards collecting taxes with fairness, efficiency andThe IRB is committed towards collecting taxes with fairness, efficiency and
integrity, at a justifiable cost while providing excellent service to its clients.integrity, at a justifiable cost while providing excellent service to its clients.integrity, at a justifiable cost while providing excellent service to its clients.integrity, at a justifiable cost while providing excellent service to its clients.integrity, at a justifiable cost while providing excellent service to its clients.
This mission will be achieved by:-
• Developing a skilled, efficient workforce and striving constantly to enhance the level
of professionalism to face challenges in an ever-changing environment;
• Upgrading tax administration while simplifying tax laws;
• Offering friendly, fair and consistent service all the time;
• Nurturing public consciousness towards producing responsible taxpayers;
• Encourage voluntary tax compliance.
OPERATIONAL OBJECTIVES
• To collect taxes without imposing excessive burden on the public while incurring minimal
cost to the government;
• To instill public trust in the fairness and excellence of the present tax system;
• To encourage the public to voluntarily pay their taxes.
QUALITY POLICY
We are committed to providing service of quality professionally to our clients. We shall
ensure that our officers and staff work towards excellence. Based on these principles and
guided by the Pledge of the Inland Revenue Board, we shall make quality service our way
of life.
CORPORATECULTURE
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CORPORATEINFORMATION
ESTABLISHMENT March 1, 1996
Inland Revenue Board Malaysia was formed under the Inland Revenue
Board of Malaysia Act 1995 (ACT 533).
FUNCTIONS
SECTION 10 “…to act as agent of the Government and to provide services in
ACT 533 administering, assessing, collecting and enforcing payment of income
tax, real property gains tax, estate duty, stamp duties and such other
taxes as may be agreed between the Government and the Board;
to advise the Government on matters relating to taxation and to
liaise with the appropriate ministries and statutory bodies on such
matters;
to participate in or outside Malaysia in respect of matters relating to
taxation; and
to perform such other functions as are conferred on the Board by
any other written law.”
SECTION 10A “Notwithstanding section 10, the Board may act as a collection agent
ACT 533 for and on behalf of any body for the recovery of loans due for
repayment to that body under any written law.”
Aishah binti Abdul Manaf Administrative Director
Marina binti Abd Aziz Special Officer to the
Chief Executive
16th. Floor, Block 11, Government Office Complex, Jalan Duta,
50600 Kuala Lumpur.
The Inland Revenue Board has held 7 meetings during 2000.
The Government of Malaysia officially signed an Agency Agreement
with the Inland Revenue on December 31, 1998.
ESTABLISHMENT & FUNCTIONS
BOARD
SECRETARIAT
2000
OFFICIAL
ADDRESS
BOARD MEMBERS’
MEETINGS
AGENCY
AGREEMENT
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DATO’ ZAITUN ZAWIYAH BINTI PUTEHD.P.M.P., K.M.N.
Head of Advisory and International Division
Attorney General’s Department, Malaysia.
She is a lawyer by profession, graduated from the Lincoln’s Inn in
1972 and has served the public service since 1973. She has spent
most of her career as a legal advisor in the judicial and legal service.
Amongst her important senior legal posts held were Commissioner
for Law Revision, Parliamentary Legislator and Head of Civil Division
in the Attorney General’s Department.
MEMBERS OF THE BOARD
TAN SRI DR. SAMSUDIN BIN HITAMP.S.M., D.P.M.T., D.P.M.P., J.S.M., K.M.N., A.M.N.
Secretary General of Treasury
Ministry of Finance, Malaysia.
Tan Sri Dr. Samsudin bin Hitam joined the civil service as
an Administrative and Diplomatic Officer in 1970. He was
promoted to Director/Deputy Director General in the
Economic Planning Unit of the Prime Minister’s
Department. He is currently the Chairman/Member of the
Board of various agencies, amongst others are The Central
Bank, Majlis Kumpulan Wang Amanah Pencen and Ministry
of Finance Incorporated Companies such as Bintulu Port
Sdn. Bhd., Malaysian Airline System, Putrajaya Holdings,
Multimedia Development Corporation Sdn. Bhd, Petronas,
Syarikat Harta dan Tanah and Khazanah Nasional Bhd. Tan
Sri Dr. Samsudin bin Hitam succeeds Tan Sri Othman bin
Mohd. Rijal as Chairman of IRB on June 4, 2000.
TAN SRI SAMSUDIN BIN OSMAN P.M.N., S.I.M.P., D.P.M.S., P.G.D.K., J.S.M., P.M.P., A.M.N.
Director General of Public Services
Public Service Department, Malaysia.
Holds a Master’s Degree in public administration. He has served as
an Administrative and Diplomatic Officer in the Public Service
Department since 1969. He has held senior positions such as
Secretary General in the Ministry of Home Affairs and the Ministry
of Domestic Trade and Consumer Affairs and also as Secretary to
Sabah Federation.
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DATIN DR. UMI KALSUM BINTI MOHD. NOHK.M.N
Private Consultant
She has a Ph.D in Public Finance from the University of Malaya. She
was a senior government servant in the Ministry of Finance from 1974
to 1993, before retiring from the Public Service to join the Renong
Group of Companies, handling project management and construction.
Dr. Umi Kalsum was then appointed as Managing Director/Executive
Director of Kinta Kellas Public Ltd and currently as Executive
Chairperson of Dimensi Tuah Sdn. Bhd. She is also a director for EON
Bank Group and Kosijaya Didatic Sdn. Bhd.
DATUK SITI HADZAR BINTI MOHD. ISMAILP.J.N., J.S.M., K.M.N.
Deputy Secretary General of Treasury (Policy)
Ministry of Finance, Malaysia.
She holds a Master’s Degree in analytical and development economics.
She has served the public service as an Administrative and Diplomatic
Officer since 1971, later promoted to several senior posts in the
Economic Planning Unit. In addition to her senior posts in the public
service, she sits on the board of directors of a number of agencies
such as the Securities Commission, Employees’ Provident Fund,
Malaysian International Shipping Corporation Berhad and Kontena
Nasional Berhad.
SITI MASLAMAH BINTI OSMANJ.S.M., K.M.N.
Accountant General Malaysia
Accountant General’s Department, Malaysia.
She is a Chartered Accountant and a member of the Chartered Institute
of Management Accountants, United Kingdom. She has served the public
service since 1972. Amongst the many government departments and
agencies she had served are the Telecommunications Department, Bank
Simpanan Nasional and Accountant General’s Department. She is also
a member of the board of several agencies such as Universiti Kebangsaan
Malaysia, Kumpulan Wang Simpanan Guru, Yayasan Laporan Kewangan,
Lembaga Piawaian Perakaunan Malaysia and Sistem Transit Aliran
Ringan.
DR. MOHAMED ARIFF BIN ABDUL KAREEMExecutive Director
Malaysian Institute of Economic Research (MIER).
He completed his Ph.D program at the University of Lancaster, United
Kingdom. He is a specialist in International Economics and most of his
works deal with international trade, foreign direct investment and
regional economic integration. Dr. Mohamed Ariff has served as
consultant to many international organisations including World Bank
(Washingtan DC), UNIDO (Vienna), OECD Development Centre (Paris),
Commonwealth Secretariat (London), UNCTAD (Geneva), UNCRD
(Nagoya), ESCAP (Bangkok) and Islamic Development Bank (Jeddah).
He is also a board member in the National Productivity Centre (NPC)
and the Social Security Organisation (Socso).
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EXECUTIVE
MANAGEMENT
Dato’ Zainol Abidin bin Abd. Rashid*Chief Executive/Director General
Inland Revenue Board
Dato’ Haji Abu Hassan bin Md. AkhirDeputy Director General
Management and Support
Nujumudin bin MydinDeputy Director General
Technical and Legal
Lim Heng HowDeputy Director General
Compliance and Prevention
* Appointed to the present post on August 1, 2000
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SENIOR
MANAGEMENT
Sitt ing From Left :Sitt ing From Left :Sitt ing From Left :Sitt ing From Left :Sitt ing From Left :
Ab. Rahim bin Abdullah (Director of National Tax Academy)
Hasmah binti Abdullah (Head of Technical Division)
Mohd Saian bin Hj. Ridzuan (Head of Operations Division)
Standing From Left :Standing From Left :Standing From Left :Standing From Left :Standing From Left :
Dr. Siti Mariam binti Che Ayub (Head of Corporate Planning and Research Division)
Mohd. Ibrahim Merican bin Mohd Ismail Merican (Chief Accountant [Charging])
Md. Ghazali bin Md. Yusop (Manager of Information Technology Division)
Aishah binti Abdul Manaf (Director of Administrative Division)
Wan Noorsiah binti Wan Abdullah (Head of Investigation and Intelligence Division)
Lim Gaik Hwa (Head of Internal Audit and Quality Division)
Che Omar bin Abdul Rahaman (Head of Tax Audit Division)
Mohd. Zaid bin Ismail (Head of International and IOFC Division)
Salmah binti Kasim (Head of Legal Division)
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Chief Executive / Director GeneralChief Executive / Director GeneralChief Executive / Director GeneralChief Executive / Director GeneralChief Executive / Director GeneralInland Revenue BoardInland Revenue BoardInland Revenue BoardInland Revenue BoardInland Revenue Board
Deputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralTechnical and LegalTechnical and LegalTechnical and LegalTechnical and LegalTechnical and Legal
Deputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralManagement and SupportManagement and SupportManagement and SupportManagement and SupportManagement and Support
Deputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralDeputy Director GeneralCompliance and PreventionCompliance and PreventionCompliance and PreventionCompliance and PreventionCompliance and Prevention
TechnicalTechnicalTechnicalTechnicalTechnicalDivis ionDivis ionDivis ionDivis ionDivis ion
LegalLega lLega lLega lLega lDivis ionDivis ionDivis ionDivis ionDivis ion
International andInternational andInternational andInternational andInternational andIOFC DivisionIOFC DivisionIOFC DivisionIOFC DivisionIOFC Division
CorporateCorporateCorporateCorporateCorporatePlanning andPlanning andPlanning andPlanning andPlanning and
ResearchResearchResearchResearchResearchDivis ionDivis ionDivis ionDivis ionDivis ion
35 Assessment35 Assessment35 Assessment35 Assessment35 AssessmentBranchesBranchesBranchesBranchesBranches
AdministrativeAdministrativeAdministrativeAdministrativeAdministrativeDivis ionDivis ionDivis ionDivis ionDivis ion
InformationInformationInformationInformationInformationTechnologyTechnologyTechnologyTechnologyTechnology
Divis ionDivis ionDivis ionDivis ionDivis ion
FinanceFinanceFinanceFinanceFinanceDivis ionDivis ionDivis ionDivis ionDivis ion
National TaxNational TaxNational TaxNational TaxNational TaxAcademyAcademyAcademyAcademyAcademy
3 Collect ion3 Collect ion3 Collect ion3 Collect ion3 Collect ionBranchesBranchesBranchesBranchesBranches
Investigations andInvestigations andInvestigations andInvestigations andInvestigations andIntel l igenceIntel l igenceIntel l igenceIntel l igenceIntel l igence
Divis ionDivis ionDivis ionDivis ionDivis ion
Tax AuditTax AuditTax AuditTax AuditTax AuditDivis ionDivis ionDivis ionDivis ionDivis ion
OperationsOperationsOperationsOperationsOperationsDivis ionDivis ionDivis ionDivis ionDivis ion
ORGANISATION
STRUCTURE
14 Investigation14 Investigation14 Investigation14 Investigation14 Investigationand Intel l igenceand Intel l igenceand Intel l igenceand Intel l igenceand Intel l igence
CentresCentresCentresCentresCentres
Internal AuditInternal AuditInternal AuditInternal AuditInternal Auditand Qualityand Qualityand Qualityand Qualityand Quality
Divis ionDivis ionDivis ionDivis ionDivis ion
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It is with pleasure that I acknowledge the achievement of the Inland Revenue Board (IRB) in
discharging its responsibilities as proven by the tax collection, which exceeded the revised
target set by the Government. The attainment is indeed encouraging.
It is my hope that the IRB will continue to improve in its performance and collection of direct taxes
so as to attain an optimum level. In order to achieve this aspiration, the IRB will use all its capabilities
and available resources to:
n improve the services provided to taxpayers to facilitate and assist them in discharging their
responsibilities as taxpayers.
n enhance the efficiency and effectiveness in management and work processes with the use of
information technology.
n modernize and improve the competency level of officers through training and retraining to
meet the changing trends and work processes under the Current Year Assessment (CYA) and
Self-Assessment System (SAS) which took root this year.
The implementation of the CYA and the SAS in stages beginning this year is among the Government’s
moves in modernizing and streamlining the direct taxes administration and to enable tax collection
to be done more efficiently reflecting the current economic performance. It is IRB’s bounden duty
to improve the level of voluntary compliance to the tax laws amongst taxpayers, which is the
prerequisite to the success of the SAS. This would mean that the IRB must intensify the taxpayer
education programs, awareness and compliance levels through information dissemination, street
surveys and tax audits.
I wish to take this opportunity to record my appreciation to all IRB personnel on their efforts and
contribution and hope they will work even harder towards achieving greater heights in years to
come.
Tan Sri Dr. Samsudin bin HitamTan Sri Dr. Samsudin bin HitamTan Sri Dr. Samsudin bin HitamTan Sri Dr. Samsudin bin HitamTan Sri Dr. Samsudin bin Hitam
Chairman of the Board
CHAIRMAN’SMESSAGE
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The year 2000 has been a most meaningful and challenging year for me upon my appointment
as the Chief Executive/ Director General. It is a great honour to assume this post despite the
difficult challenges ahead. Firstly, is the challenge to maintain the good performance of the
Board as can be seen from the revenue collected, that makes up more than 45 percent of the Federal
Government’s annual revenue. In the year being reviewed, IRB has netted a collection of RM29.17
billion, which is an increase of 7.8 percent as compared to 1999. This has been in line with the
national economic growth, which attained 7.5 percent.
Performance of Collection and Assessment of TaxesOn the whole, direct taxes recorded an increase from RM27 billion in 1999 to RM29 billion in the
year 2000. Tax collection has increased in tandem with the recovery of the economy, which continues
to be resilient. The Malaysian economy
consolidated in the year 2000 after
recovering from the economic crisis that
began to contract in 1997. As in previous
years the company income tax component
remains the largest contributor, as it
comprised 47.93 percent of the total
collections.
In the Budget for the Year 1999, the
Government announced the decision to
waive tax on income earned in the year
1999 (year of assessment 2000 on a
preceding year basis) except for
dividend income, so as not to burden
taxpayers in the transition from the
Preceding Year Basis to the Current Year
Basis. This resulted in taxpayers having
to pay tax for income earned in the
current year, except in the case of
petroleum income tax. This move
ensures that the government’s cash flow
from direct tax collection reflects the
current economic performance. Apart
from continuing the core programs
relating to assessment, collection and
CHIEF EXECUTIVE’SREVIEW
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000
Percentage of Direct Taxes to Federal Government Revenue
Direct Taxes(RM million)
Percentage to Federal GovernmentRevenue
RM
Mill
ion
38.9
0%
39.2
0%40
.90%
41.0
0% 45.0
1%
45.6
7% 48.1
6%
46.7
1%
47.7
1%
45.9
3%
13,1
99
15,4
06
17,1
97
20,1
22
22,6
75
25,8
06
30,4
76
29,9
78
27,0
47
29,1
67
1998 1999 2000
Main Components of Direct Taxes
60%
50%
40%
30%
20%
10%
0
Com
pani
es
Indi
vidu
als
Pet
role
um
Sta
mp
Dut
y
RP
GT
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enforcement activities, the IRB reinforced activities in
relation to expanding the tax base via street surveys,
improving voluntary tax compliance via customer service
activities, tax audits and ensuring the effectiveness of
enforcement measures through investigations and
intelligence work.
Management and AdministrationThe total administrative expenditure of IRB for the year
2000 has increased by 4.14 percent as compared to the
previous year. The bulk of the expenditure comprises
payment of remuneration, staff medical benefits, office
space rental, printing, travelling and transport expenditure.
IRB has continued its austerity drive by prioritizing its core
business relating to increasing tax collections. Throughout
the year 2000, much emphasis was placed on the
implementation of the Self-Assessment System, improving
customer service and enhancing efficiency of administration of tax laws. On the whole, management
performance has been very encouraging as seen from the ratio of tax collection and administrative
cost figures, which has dropped from 1.14 percent in 1999 to 1.11 percent.
Customer ServiceEfforts to improve facilities and taxpayer convenience are given priority. The IRB has a range of
services consisting of enquiry counters, payment counters, payment through Bank Bumiputra
Commerce Berhad and other specific services to taxpayers and tax agents such as advisory services,
seminars and briefings. In the process of implementing the Self-Assessment
System, IRB has been conducting courses and training programs to create
better awareness to the laws governing this
new system. Amongst others, IRB has
conducted several seminars, talks and
briefings for taxpayers and tax agents
concerning the use of the new Tax Return
Form (Form C) for companies.
In our efforts to bridge the gap with taxpayers,
the 3M s l ogan “Mes ra , Membantu ,
Memuaskan” representing “Friendly, Helpful and Satisfaction” themes was
introduced as IRB’s commitment to provide efficient, effective and
professional service to taxpayers and the public in line with the policy on
“Quality”, i.e to continuously provide quality service to customers.
In order to provide taxpayers the convenience to manage their payment of
taxes, the IRB has decentralized collection activity and has opened 8
collection units in assessment branches throughout the country. To date
11 collection units have been opened apart from the main collection
branches in Jalan Duta, Kuching and Kota Kinabalu. In our effort to enhance
payment through banks, IRB plans to extend this service and is currently
negotiating with several other banks.
1994 1995 1996 1997 1998 1999 2000
Management Cost
Managementcost
Percentage of managemaetcost to direct taxes
0.72
%
0.70
%0.
81%
1.02
%
0.94
%
1.14
%
1.11
%
145,
176,
977
140,
629,
481
194,
513,
691
309,
468,
081
280,
678,
002
309,
618,
272
322,
466,
435
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Information and Communication Technology (ICT)In line with the development in information and communication technology on 1 November 2000,
IRB implemented the Integration of Assessment and Collection System (INTACT) to expedite the tax
assessment and collection processes. Whereas for Sabah and Sarawak the system will be introduced
in April 2001. This system is devised to integrate assessment, collection, withholding taxes and real
property gains tax, which were previously processed independently. As a result, preparing assessments,
accounting for payments, data entries, data migration and information gathering of taxpayers is
centralized and this will enable assessment and payment details to be retrieved on-line. IRB is also in
the process of introducing Return filing electronically by e-fi l l inge-fi l l inge-fi l l inge-fi l l inge-fi l l ing and e-fi l inge-fi l inge-fi l inge-fi l inge-fi l ing modes.
In enhancing IRB’s management efficiency and effectiveness, the use of ICT is intensified through
internet application systems and intranet (Office Automation). The use of both these systems is not
only expected to reduce paperwork but is also expected to improve internal communication of
branches, divisions and units which will help to promote better interaction among IRB staff.
Human ResourceIn order to fulfill the human resource needs under the restructuring of IRB and implementation of
the Self-Assessment System, 455 new posts of Executive Assessment Officers have been requested.
This new intake of finance related qualified personnel such as accounting and tax is expected to
further improve the administrative machinery in the future. As a continuous effort to enhance
professionalism amongst IRB officers, education programs, training and retraining in the audit,
accounting and revenue law aspects have been carried out throughout the year to improve the skill
levels and knowledge of officers.
Year 2001 ProspectWith the prospect of continued economic growth, revenue collection for 2001 is expected to increase
following the prospect of all sectors achieving positive growth. In view of the encouraging economic
indicators as envisaged in the 2000/2001 Economic Report, tax collection is expected to surpass the
RM33.8 billion figure. In relation to this target, IRB will continue its planning and execute existing
programs in line with the policies set by the Ministry of Finance.
AppreciationThe Management of IRB wishes to record its appreciation to the Board Members for their support
and worthy advice throughout the year. I also wish to record my appreciation to the staff of IRB in
their genuine effort and contributions in attaining this remarkable performance year after year. It
is my fervent hope that the loyalty, dedication and commitment will continue in the forth-coming
years. Lastly, I take this opportunity to thank all taxpayers especially the conscientious ones who
diligently and voluntarily comply with tax laws.
Dato’ Zainol Abidin bin Abd. RashidDato’ Zainol Abidin bin Abd. RashidDato’ Zainol Abidin bin Abd. RashidDato’ Zainol Abidin bin Abd. RashidDato’ Zainol Abidin bin Abd. Rashid
Chief Executive / Director General of Inland Revenue
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ASSESSMENT
OPERATIONALPERFORMANCE
* Note: The activities of issuing, receiving and assessing of Income Tax Returns relate to income of 1999 (the year
for which income tax is waived).
1,962,749
2,103,042
2,249,318
2,363,711
2,451,896
2,628,000
2,629,933
2,969,146
2,879,501
2,984,988
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000*
Income Tax Returns Issued
1,52
8,68
5
1,64
5,35
2
1,72
1,07
6
1,79
4,71
5
1,76
9,98
1
1,86
6,98
2
1,82
8,12
6
2,00
0,32
6
2,01
3,96
8
2,08
0,78
7
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
*
Income Tax Returns Received
1,42
4,29
619
91
1,50
0,67
719
92
1,64
2,42
819
93
1,59
0,65
019
94
1,61
4,37
319
95
2,09
8,69
719
96
2,15
1,29
719
97
2,19
8,13
019
98
1,84
9,73
819
99
1,83
4,39
520
00*
Income Tax Returns Assessed
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1999 2000
ASSESSMENT Number of assessments 1,849,738 1,913,064
Amount assessed RM28,079,640,802 RM11,122,685,752
COLLECTION Tax collected RM25,194,816,412 RM27,119,237,275
Add collection of withholding tax on interestand royalty payments :- On non residents (S109) RM333,023,938 RM335,610,087 On special classes of income (S109B) RM433,212,836 RM455,346,625 On residents (S109C) RM24,857,544 RM18,177,599 Compounds (S124) RM9,409,957 RM11,116,505
TOTAL COLLECTION OF INCOME TAX RM25,995,320,687 RM27,939,488,091
Less repayment RM1,500,609,113 RM2,181,015,217
NET COLLECTION OF INCOME TAX RM24,494,711,574 RM25,758,472,874
COLLECTION
Assessment Raised and Income Tax Collected
Collection of Direct Taxes Compared to Reviewed Estimate
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000
Revenue collection(RM million)
Reviewed estimate(RM million)
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
RM
mill
ion
12,3
11
14,0
97
17,7
81
18,5
33
21,9
85 24,8
53 29,6
00
30,0
16
26,9
10
29,8
08
13,1
99
15,4
06
17,1
97
20,1
22
22,6
75
25,8
06
30,4
76
29,9
78
27,0
47
29,1
67
Components of Direct Taxes for Year 2000
Individual 24.14%
Companies 47.93%
Petroleum 20.61%Stamp duty 6.13%
RPGT 0.85%
Cooperatives 0.30%
Miscellaneous 0.04%
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COMPLIANCE
Tax Audit
Number of Cases Cases Finalised Back Taxes &Penalties (RM)
811
694
1,04
5
706
2,10
8
1,14
8
3,82
7
1,33
7
1997 1998 1999 2000
41,414,516
20,418,861
100,400,324
35,126,704
Street Survey
0 5 10 15 20 25 30
32,515
13,811
5,382
2,095
7,845
2,944
3,078
924
369
410
661
291
Numbers
Str
eet
Su
rvey F
ind
ings
No. ofPremises
Newly RegisteredFiles
IncompleteRecord
Failure to SubmitReturn Form
Failure to SubmitForm E
Non-complianceof STD
35 Thousands
1999 2000
207,
100,
000
267,
783,
005
210,
274,
985
261,
471,
780
302,
241,
190
426,
065,
819
509,
785,
103
362,
063,
106
407,
362,
869
428,
137,
788
429
341
454485
504 514
609
549
688 672
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000
Back taxes charge (RM million) Number of cases
Investigation
76 A N N U A L R E P O R T 2 0 0 0
POLICY
In its effort to promote long term investment, strengthen the resilience and competitivenessof the economy, Malaysia has to identify investors and trading partners of the rightpotential.
In this context, IRB as the government’s tax adviser has created an attractive trading andinvestment climate in its negotiations to conclude Double Taxation Treaties for theAvoidance of Double Taxation (DTAs) with countries that have trading ties with Malaysia.These DTAs are continuously reviewed to safeguard Malaysia’s interest.
INTERNATIONALRELATIONS
United Statesof America(Limited Agreement)
Ireland
Saudi Arabia(Limited Agreement)
Italy
People’sRepublic ofChina
Australia Japan(New Agreement)
Romania
Austria Germany Russia
DTAs IN FORCE
Czech Republic
In summary, 44 DTAs are in force, 9 signed and gazetted, 12 concluded and 6 are still inthe midst of negotiation.
DOUBLE TAXATION AGREEMENT (DTA)
DTA negotiationsDTA negotiationsDTA negotiationsDTA negotiationsDTA negotiations
in 2000in 2000in 2000in 2000in 2000
• Chile
• Croatia
• Iran
• Luxembourg
• Oman
DTA signed andDTA signed andDTA signed andDTA signed andDTA signed and
official ly concludedofficial ly concludedofficial ly concludedofficial ly concludedofficial ly concluded
in 2000in 2000in 2000in 2000in 2000
• Kyrgzstan
DTA ratif iedDTA ratif iedDTA ratif iedDTA ratif iedDTA ratif ied
in 2000in 2000in 2000in 2000in 2000
• Jordan
• Malta
• Australia(protocol)
A N N U A L R E P O R T 2 0 0 0
77
Bangladesh Jordan Singapore
Netherlands Canada Sri Lanka(New Agreement)
Belgium South Korea Sweden
Denmark Mauritius Switzerland
United ArabEmirates
Mongolia Taiwan(Tax Exemption Order)
Philippines New Zealand Thailand
Fiji
FinlandUnitedKingdom(New Agreement)
HungaryPapua NewGuinea
India France Vietnam
Indonesia Poland
Norway Turkey
Pakistan
Uzbekistan
78 A N N U A L R E P O R T 2 0 0 0
DTAs SIGNED AND GAZETTED
Albania Malta Namibia
Argentina(Limited Agreement)
Egypt Sudan
Bahrain Myanmar Zimbabwe
South Africa Kazakstan Morocco
Brunei Kuwait Oman
India(New Agreement)
Kyrgyzstan Singapore(New Agreement)
Iran LuxembourgSweden(New Agreement)
ChileFinland(New Agreement)
Spain
Croatia Mexico Uruguay
DTAs CONCLUDED
DTAs IN NEGOTIATIONS
A N N U A L R E P O R T 2 0 0 0
79
TopicTopicTopicTopicTopic P laceP laceP laceP laceP lace DateDateDateDateDate
Transfer Pricing Chonan, South Korea 12 - 17 April 2000
The Working Level Seminar for
SGATAR Members Bangkok, Thailand 15 - 16 June 2000
Tax Treaties and Transfer Pricing Paris, France 20 - 22 September 2000
Auditing Multinational Enterprises Chonan, South Korea 9 - 13 October 2000
Tax Modelling Vienna, Austria 10 - 14 October 2000
TopicTopicTopicTopicTopic P laceP laceP laceP laceP lace DateDateDateDateDate
Executive Development Program for
Malaysian Government Officials South Korea 8 - 28 May 2000
Government at Risk - How to Manage Washington,
Contingent Liabilities USA 30 May - 2 June 2000
Tax Analysis and Revenue Forecasting Harvard University,
USA 19 June - 21 July 2000
Commonwealth Tax Inspectors Course United Kingdom 14 Aug - 22 September 2000
Principles of International and
Comparative Taxation Netherlands 21 Aug - 1 September 2000
General Tax Course Japan 21 Aug - 18 November 2000
SEMINAR
COURSE
Malaysia has been given the honour to host the 31st Study Group on Asian Tax
Administration and Research (SGATAR) conference, to be held in Kuala Lumpur from 4
November to 9 November 2001. There are two major activities i.e. the SGATAR annualmeeting and the SGATAR research project.
In order to expose IRB officers to international tax issues and administration, severalofficers have been sent overseas to take part in conferences, seminars, meetings, workshopsand courses in addition to being hosts to visiting study groups and delegations fromoverseas.
INTERNATIONAL CONFERENCES
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TopicTopicTopicTopicTopic P laceP laceP laceP laceP lace DateDateDateDateDate
Budgeting Processes and Public
Expenditure Management Washington, USA 18 - 26 May 2000
30th SGATAR Conference Kyoto, Japan 13 - 16 November 2000
8th General Meeting - CATA’S 21st
Technical Conference/ Workshop New Delhi, India 27 November - 1 December 2000
TopicTopicTopicTopicTopic P laceP laceP laceP laceP lace DateDateDateDateDate
TAG’s Proposal Physical Meeting Paris, France 6 - 7 April 2000
CATA Management Committee London,
Meeting United Kingdom 9 -10 May 2000
Trade and Investment Mission to Denver, Portland and
the United States of America San Jose, USA 18 - 25 May 2000
TopicTopicTopicTopicTopic P laceP laceP laceP laceP lace DateDateDateDateDate
CATA/OECD/APN Workshop National Tax Academy (NTA)
Bangi, Malaysia 2 - 20 October 2000
DelegatesDelegatesDelegatesDelegatesDelegates DateDateDateDateDate
Delegates from Indonesia 18 January 2000
Professor Ann Harding from the University of Canberra -
“Tax Forecasting” 26 January 2000
Delegates from the Ministry of Finance, Indonesia -
Study Banding 23 March 2000
Delegates from Ministry of Finance, Vietnam 19 - 21 July 2000
Delegates from Egypt 14 August 2000
Delegates from Russia 24 August 2000
Mr. Yoshiyasu Okada, Deputy Commissioner,
National Tax Administration, Japan 18 October 2000
CONFERENCE
MEETING
WORKSHOP
FOREIGN DELEGATE VISITS
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81
MANPOWER
In the year 2000, 69 new officers were recruited to fill vacant posts. This consists of
different categories of staff which are the Executive Assessment Officer (Grade 7), Assistant
Executive Assessment Officer (Grade 9) and Supporting Staff (Grades 11 and 15) posts.
This new recruitment programme is in line with the implementation of SAS and the
upgrading of the main activities in branches especially assessment and collection functions.
Human resource management planning also includes the promotion exercise of 39 officers.
IRB is alway perceptive to staff career development at all levels and continues to develop
and upgrade their performance through various internal and external courses.
In an effort to develop knowledgeable officers in taxation as well as relevant fields, the
National Tax Academy (NTA) has been continuously improvising its training programmes
and courses conducted during the year 2000. In the course of developing capable tax
officers, a new evaluation and meritocracy system was introduced in the year 2000. This
is to ensure that IRB officers show better commitment to the training programmes.
Besides the inhouse programmes, the NTA is also conducting courses under the Tax
Education Programme especially for the general public, representatives from companies
and new tax agents. This training programme is focussed on legislation and the changes
in the work processes towards the Self-Assessment System.
HUMAN RESOURCE
MANAGEMENT & DEVELOPMENT
Distribution of Manpower According to Activities
3,874
1,221
3 81
172
133
207
4,237
1,356
37 8
197
15 0
211
4,088
1,326
481
216
138
22 0
Estate Duty
Stamp Duty
Information Technology
Investigation
Headquarters
Collection
Assessment
- 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500
232656
1998 20001999
82 A N N U A L R E P O R T 2 0 0 0
Promotions According to Grades
Grade 10(Clerical)
42%
Grade 10(Assessment)
52%
Grade 86%
Recruitment According to Grades
Grade 96%
Grade 773%
Grade 1112%
Grade159%
Establishment and Post Filled by Categories
Accountants
Administration
Information Technology
Legal
Technical
Executive Management
- 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000
3141
24012512
614711
1720
34573573
55
Establishment Post Filled
A N N U A L R E P O R T 2 0 0 0
83
General and Specific Induction CourseSupport Group Grades 11, 12, 13 and 14
Preliminary TrainingExecutive Officer (Assessment) Grade 7 andTax Assistant (Assessment) Grade 11
Workshop Law I & II and Accounts I & IIExecutive Officer (Assessment) Grade 7
Workshop Law I & IITax Assistant (Assessment) Grade 11
Advance Law Course 1 & 11Executive Officer (Assessment) Grade 7
Skills Improvement CourseExecutive Officer (Assessment) Grades 6 and 7and Support Group Grades 11, 13 and 14
Audit CourseExecutive Officer (Assessment) Grade 7
Training Of Trainers - Branch Coordinatorsand Tax AgentsExecutive Officer (Assessment) Grade 7and Tax Agents
Self-Assessment CourseGeneral Public
The General Tax Administration Course (GTAC)This course was attended by participants fromtax administrations of various developingcountries including Malaysia, under theauspices of the Malaysian TechnicalCooperation Programme. The objective of thecourse is to provide a forum for the exchangeof ideas, concepts and modern managementtechniques relating to tax administration.
Workshop On Taxation of InternationalTransactionsThis course was participated by taxadministrators from the Commonwealthcountries, including Malaysia, with thecooperation from The CommonwealthAssociation of Tax Administrators and TheOrganization for Economic Cooperation andDevelopment. This course focuses mainly onthe rules and regulations of internationaltaxation with emphasis on tax agreements.
In Service Training
Skills Training
Specialization andSelf Advancement
Tax EducationProgramme
International Course
No. ofparticipants
408
197
247
42
392
1,262
518
120
2,006
25
20
TRAINING PROGRAMMES
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UPGRADING OF SAS AND CYS SYSTEMS
The overall development commenced when IRB appointed a consultant i.e. XYBASE
Technologies (M) Sdn. Bhd. at the end of March 2000. In the preliminary stage the
consultant generated the user requirements after a study. Up to end of year 2000, about
60 percent of the design and construction of the system has been implemented. Pilot and
CYS application changes is expected to be implemented in the year 2001.
PLANNING FOR THE YEAR 2001
• Implementation of INTACTSG in Sabah and Sarawak.
• Upgrading of COINSCOINSCOINSCOINSCOINS network lines from 64kbs to 128kbs and back-up ISDN lines in
the Peninsular branches.
• Implementation of Phase I and II of the SAS system.
• Preparation for data recovery centre in Jalan Duta.
• Implementationof e-payment, payment of tax via internet.
• Upgrading of INTACTSG system and OA application.
• Preparation for e-stamping application.
• Preparation for specifications of the SAS system development for non-company tax
payers.
STATUS
INTACT SG, OG and C system was implemented in
the Peninsular on 1st of November 2000 involving
1,500 users. In Sabah/Sarawak, the implementation
of this system was scheduled in April 2001.
The Office Automation facility was extended to
branches in Sabah and Sarawak in April 2001.
In the upgrading of the application of Office
Automation, a number of user systems were prepared
such as:-
• Human Resource Management System
• Real Property Transaction System
• Technical Reference System
Other systems were also developed for users
especially Leave Application System, Help Desk
System, Distribution Information System, MPPC
Statistics System and Manual User INTACTSG and OA.
For branches in Sabah and Sarawak, preparation for
infrastructure such as installation of communication
lines and equipments were completed in the month
of April. The availability of this infrastructure has
enabled the OA application in these branches.
PROJECT
Preparation for Application of INTACT
System
Preparation for Application of Office
Automation (OA)
Preparation for Branch Infrastructure
and Communication Lines
UPGRADING OF INFRASTRUCTURE SYSTEM
MODERNISATION OF REVENUE SYSTEM
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LEGISLATION
The following amendments and new provisions to the Income Tax Act 1967, was broughtabout by the Income Tax (Amendment) Act 2000 for the purpose of implementing SAS.
PUBLIC RULINGS ISSUED IN 2000
Number Title
1/2000 Basis Period For A Non-Business Source2/2000 Basis Period For A Business Source (Companies and Co-operatives)3/2000 Basis Period For A Business Source (Individuals and other than Companies/Co-operatives)4/2000 Keeping Sufficient Records (Companies and Co-operatives)5/2000 Keeping Sufficient Records (Individuals and Partnerships)6/2000 Keeping Sufficient Records (Individuals and other than Companies/Co-operatives)7/2000 Providing Reasonable Facilities And Assistance8/2000 Wilful Evasion of Tax and Related Offences
SECTION EXPLANATION
21A • A new section for companies only (section 21 will no longerbe applicable to companies).
• The basis of assessment for companies with non-businessincome has been changed from basis year to basis period.
• As a consequence of the amendment to section 21, sections26, 44 and 92 are amended accordingly.
90 • A new subsection (2A) is introduced in order to allow theDirector General to raise an assessment when a companydoes not furnish a return.
107C • Subsection (9) was amended to provide that the total sumconsisting of any unpaid instalment amount which is dueand payable and the ten percent increase is recoverable asif it were tax due and payable.
108 • A new section 108 is introduced to substitute section 108of Act 53 so that the requirement under section 108 are inaccordance with the basis period and the Self-AssessmentSystem.
• The concept of available credit for purposes of distributingdividend is changed from tax on chargeable income to taxpaid.
• Consequential amendment was also made to section 110 toallow the Director General to make an assessment oradditional assessment on the shareholder where thecompany fails to pay the tax payable under section 103Aor the excess credit under section 108.
• Consequential amendments were also made to sections 111and 120.
119A • A new section is introduced to provide that any personwho contravenes or fails to comply with an order or noticeunder section 82 (relating to keeping of records) commitsan offence punishable under this section.
SELF-ASSESSMENT SYSTEM (SAS)
86 A N N U A L R E P O R T 2 0 0 0
Amendments to the SAS concerns the
scope of section 108 and the basis
period for the year of assessment while the
amendment to the Income Tax Act is in
relation to the implementation of the SAS
which was gazetted on the 23rd of December
2000. To consolidate the legislative process,
a new committee, i.e. SAS Consultative SAS Consultative SAS Consultative SAS Consultative SAS Consultative
Counci l Counci l Counci l Counci l Counci l was set up.
Besides contributing to the legislation and
rulings relating to the implementation of
SAS, the committee also endeavoured to
prepare the new Income Return Forms for
the Year of Assessment 2001 for companies
together with the explanatory book
pertaining to filling of the returns.
To better equip officers in the transition of
SAS work process, the Tax Audit Manual was
distributed to all assessors who conduct the
audit process, while giving them intensive
audit courses and training. In line with this,
a tax audit guide book which will be a
reference guide to the work process is being
prepared.
From the information technology
standpoint, the design and testing for the
data module and systems development is
extensively pursued. It includes tax
collection modules, form processing, audit,
customer management and technical
support. A consultant was appointed for
the integrated software development,
documentation identification and
technology transfer relating to the
implementation of SAS. The objective
is to overcome issues with respect to
improving tax compliance, to facilitate the
assessment process and to expedite
collection, analysis and data query.
A clear understanding is important in the
implementation of SAS. Besides source
references and literature such as SAS
guide book and brochures to explain and
publicise to the public, IRB conducts
training for tax agents, trainers and courses
for the taxpayers at the national level. Via
IRB internet portal www.hasilnet.org.my,
current information is made available
to aid users. It also provides an avenue for
e-mail queries to assist users to obtain
further clarifications of doubts on the SAS.
IMPLEMENTATION
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87
AMENDMENTS TO THETAX LAW 2001
INCOME TAX ACT 1967
• The treatment of both man and
woman taxpayers is standardised, by
allowing the husband to elect to be
assessed together on the wife and the wife
be given husband deduction of RM3,000
as well.
• Tax rebate is increased from RM110 to
RM350 (for individual), and from RM60
to RM350 (for wife), and the chargeable
income entitlement is increased to
RM35,000.
• New deduction for medical check-up
(RM500 maximum) and purchase of
books, journals, magazines, for the
enhancement of knowledge (RM500
maximum).
• Scope of deductible expenses is extended
to include expenses relating to
communication technology and
information; expenses on scholarship;
and for the purpose of acquiring grants
for quality system and standards and
“halal” certification.
• Cash donation by companies to approved
institutions is restricted to 5% of the
aggregate income.
• The restriction for qualifying plant
expenditure on vehicles is increased to
RM100,000 (cost of vehicle not more
than RM150,000).
PETROLEUM (INCOME TAX)ACT 1967
Amendments are in consistent with the
changes made to the provisions of the
Income Tax Act, such as:
Scope of deduction is extended to include
expenses incurred relating to provision
for scholarship for students; and for the
purpose of acquiring grants for quality
system and standards and “halal”
certification.
The restriction for qualifying plant
expenditure on vehicles is increased to
RM100,000 (cost of vehicle not more
than RM150,000).
STAMP ACT 1949
• The definition of the words “banker”,
“contract note”, “dealer”, and “insurer”
were amended/introduced.
• Bankers, businessmen or insurance
underwriters are authorised to impose
compound on payment of duty on cheque,
contract note or insurance policy not
stamped.
• The maximum penalty is reduced to twice
the amount of duty not paid and the
Collector is allowed to remit or reduce
the penalty where it is not more than
RM5,000.
• The amount of duty on a number of items
in Schedule One of the Act is fixed at
RM10.
• The imposition of stamp duty under the
conventional principle on security letter
of notes is made uniform with the
‘syariah’ principle.
• The rate of duty for property transactions
is fixed at a flat rate of RM3.00 for
every RM100 for any amount exceeding
RM500,000.
INCOME TAX(AMENDMENT) ACT 2000
• Section 21A
A new section was introduced to enable
all companies, including investment
holding companies to comply with the
Self-Assessment System. The basis of
assessment for companies having non
business income is changed from “basis
year” to “basis period”. The concept of
‘operation’ was also introduced, (section
21 was also amended making it no longer
applicable to companies).
• Section 26
Arising from the amendment to section
21, it is further provided in cases where
there is any overlapping of basis periods,
dividend income is to be taxed once and
so is the deduction for section 110 set
off (section 44 and 99 were also amended
accordingly).
•
•
88 A N N U A L R E P O R T 2 0 0 0
• Section 82
The period to retain records of business
is 7 years from the end of the year to
which any income from the business
relates to. If there is a delay in the
furnishing of the Return Form for the
related year of assessment, the period for
retaining records is 7 years after the end
of the year in which the return is
furnished.
Provisions were also introduced to
elaborate on:
• Requirement for record keeping where
it is in electronic form/converted to
electronic form,
• All records related to any business in
Malaysia is to be kept in Malaysia,
• The meaning of the word ‘record’.
• Section 90
A new provision was added to enable the
Director General to make an assessment
where a company fails to furnish its
return within the prescribed period.
• Section 99
Amended to enable appeals to be made
in the following year against an advance
assessment made in the current year.
• Section 107C
Amended to enable the total amount of
unpaid instalment as a debt due and the
increase of 10 percent to be claimed as a
debt due and payable.
• Section 108
Amended by substituting with new
TAXATION ORDERS ISSUED IN THE YEAR 2000Reference Title
P.U.(A) 49 INCOME TAX RULES (DEDUCTION FOR EXPENSES INCURRED IN THE
RESTRUCTURING OF CORPORATE ASSET) 2000
P.U. (A) 50 INCOME TAX RULES (DEDUCTION FOR PAYMENT MADE ON TRANSPORT
FROM SABAH OR SARAWAK TO PENINSULAR MALAYSIA)
P.U. (A) 51 INCOME TAX RULES (DEDUCTION FOR THE EXPENSES INCURRED RELATED
TO INFORMATION TECHNOLOGY) 2000
P.U. (A) 52 INCOME TAX RULE (ANNUAL ALLOWANCE FOR QUALIFIED PLANT) 2000
provisions so that the requirement is in
accordance with the basis period in Self
Assessment System. The concept of tax
credits for the purpose of distribution of
dividend is changed from tax on
chargeable income payable to tax paid.
As a result of the changes made to
this concept, special provisions,
exemption provisions and transition
provisions were introduced to
accommodate the changes.
(Section 120 was also amended to
provide for penalties for failure to furnish
returns or information under section
108(5)).
• Section 110
A new provision was added to enable the
Director General to make an assessment
or an additional assessment on the
shareholder if the company fails to pay
the tax payable under section 103A or
any excess under section 108 to counter
the benefit to shareholders.
• Section 119A
A new section was introduced to provide
for penalties where any person who fails
to comply with the orders or contravenes
notices under section 82 commits a
punishable offence.
• Section 152A
A new provision was added to enable the
Director General to allow any forms
prescribed under the Income Tax Act to
be furnished electronically.
A N N U A L R E P O R T 2 0 0 0
8989
90 A N N U A L R E P O R T 2 0 0 0
EVENTS OF
The Strategic Management Seminar was officiated byY. Bhg. Tan Sri Othman bin Mohd. Rijal. Talk was presented by Dr.
Hamzah Kassim.
Launching ceremony of the Schedular Tax Deduction (STD)payment scheme via Bumiputra Commerce Bank.
The signing of the agreement between IRB andXYBASE Technologies (M) Sdn. Bhd. at the Mandarin Oriental
for the development of a computer system under theSelf Assessment System (SAS).
The Menara Jati lobby, Johor Bahru on the last day ofsubmission of Return Form.
Tax Payers’ Service Week (MPPC) was launched byY.B. Dato’ Chan Kong Choy at the Sungei Besi Toll Plaza.
Y.A.B. Dato’ Syed Razak Syed Zain, the Kedah Menteri Besarvisited the IRB stall in conjunction with the Kuala Muda District
People Friendly Program 2000.
EVENTS OF
1 1 J A N U A R Y
9 M A Y
2 8 M A R C H
3 1 M A Y
2 8 J U N E
2 4 A P R I L
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91
THE YEAR
IRB Ipoh Branch was awarded the Malaysian Public Services MS ISO 9000Quality System Registration Certificate in the assessment of real property
gains tax and stamp duty. The certificate was presented by the ChiefSecretary To The Government, Y. Bhg. Tan Sri Abdul Halim bin Ali.
Deputy Prime Minister of Malaysia, Y.A.B. Dato’ Seri AbdullahAhmad Badawi launched the 2000 Women’s Exhibition and
visited the IRB service counter.
A goodwill get together between the Chief Executive and theMedia at the PJ Hilton Hotel. A good rapport between IRB and
the Media is mutually beneficial.
Special service line for 2001 budget at the IRB Headquarters atthe 15th floor of Block 11, immediately after the budget speech
announced by the Finance Minister.
An IRB service counter was set up at a Shopping Carnival inBukit Jalil from 1 December to 23 December. A total of
633 taxpayers visited the counter for tax services includingthat of confirming tax position on-line.
Launching of Budget 2001 and Excellence Service CertificateAward of IRB by YB Tun Daim bin Zainuddin,
Minister of Finance Malaysia.
THE YEAR
2 5 N O V E M B E R
2 5 A U G U S T
2 7 N O V E M B E R
2 7 O C T O B E R
2 8 O C T O B E R
1 D E C E M B E R
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Forever Remembered
26 August 1969 to 31 July 2000
Y. Bhg. Datuk Najirah Binti Mohd Tassaduk Khan, the first woman to hold
the post of Chief Executive and Director General of Inland Revenue,
clocking out for the last time on the eve of her retirement.
“I have sentimental feelings for my officers who
have been with me for 31 years”
~ Translated from Utusan Malaysia, August 1, 2000
“She hoped her officers would continue to keep up with the
good work to bring more success for the IRB”
~ The Sun, August 1, 2000
“Her retirement was greeted with sadness as many said they
would miss her firm but fair leadership”
~ New Straits Times, August 1, 2000
92 L A P O R A N T A H U N A N 2 0 0 0
93
A N N U A L R E P O R T 2 0 0 0
93
94 A N N U A L R E P O R T 2 0 0 0
CERTIFICATE OF THE AUDITOR GENERALON THE ACCOUNTS OF THE INLAND REVENUE BOARD MALAYSIA
FOR THE YEAR ENDED 31 DECEMBER 2000
I have audited the Balance Sheet of the Inland Revenue Board as at 31 December2000, Income and Expenditure Statement and Cash Flow Statement for the year thenended. These financial statements are the responsibility of the management of theInland Revenue Board. My responsibility is to express an opinion of these financialstatements based on the audit carried out.
2. The audit was conducted in accordance with the Audit Act 1957 and theInternational Standards on Auditing. These standards require that the audit be plannedand performed so as to provide reasonable assurance that the financial statements ofthe Inland Revenue Board are free of material misstatements. An audit includesexamining records, on a test basis, evidence supporting the amounts and ensuringsufficient disclosures in the financial statements. Assessment is also conducted onthe accounting principles used and the overall presentation of the financial statements.
FIXED ASSETS RM122.44 million
3. Included in the total above are assets which the Board acquired between theyears 1956 until 1990 valued at RM3.49 million. The acquisition and the position ofthe Board’s assets could not be verified due to the fact that the life of some of theseassets exceeded 11 years and may no longer be of use especially for computers. TheBoard has taken actions to dispose of these assets.
4. Net book value of assets includes work-in-progress amounting to RM28.73million, which also includes payments for office equipment and furniture. It issuggested that the amount be shown separately in the financial statements.
5. Notwithstanding what has been mentioned in paragraph 3 and 4, in my opinion,the financial statements are properly drawn up to give a true and fair view of the stateof the financial affairs of Inland Revenue Board as at 31 December 2000 and of theresults of the operations and cash flows for the year then ended.
(DATUK DR. HADENAN BIN ABDUL JALIL)AUDITOR GENERAL MALAYSIAPUTRAJAYA3 SEPTEMBER 2001
(the original certificate was issued in Bahasa Malaysia)
95
A N N U A L R E P O R T 2 0 0 0
STATEMENT BY THE CHAIRMAN
AND A MEMBER OF THE
INLAND REVENUE BOARD
We, DATO’ DR. SAMSUDIN BIN HITAM and SITI MASLAMAH BINTI
OSMAN being the Chairman and one of the Members of the INLAND
REVENUE BOARD OF MALAYSIA, do hereby state that, in the opinion
of the Members, the accompanying Balance Sheet, Income and Expenditure
Statement and Cash Flow Statement, together with the enclosed notes are drawn
up so as to give a true and fair view of the state of affairs of the INLAND
REVENUE BOARD OF MALAYSIA as at December 31, 2000 and of their
results and changes in financial position for the year ended on that date.
On behalf of the board,
Name : DATO’ DR. SAMSUDIN BIN HITAM SITI MASLAMAH BINTI OSMAN
Title : CHAIRMAN MEMBER OF
INLAND REVENUE BOARD THE INLAND REVENUE BOARD
Date : APRIL 27, 2001 APRIL 27, 2001
Place : KUALA LUMPUR. KUALA LUMPUR
(the original certificate was issued in Bahasa Malaysia)
96 A N N U A L R E P O R T 2 0 0 0
DECLARATION
BY THE OFFICER PRIMARILY RESPONSIBLE FOR THE
FINANCIAL MANAGEMENT OF THE STATUTORY BODY
CONCERNED
I, MOHD. IBRAHIM MERICAN, the officer primarily responsible for the
accounts of the INLAND REVENUE BOARD MALAYSIA, do solemnly
and sincerely declare that the accompanying Balance Sheet, Income and
Expenditure Statement and Cash Flow Statement, together with the enclosed
notes, to the best of my knowledge and belief, are correct and I make this
solemn declaration conscientiously believing the same to be true and by virtue
of the provisions of the Statutory Declaration Act, 1960.
Subscribed and solemnly declared )
by the abovenamed at )
Kuala Lumpur )
on 27 April, 2001. )
(the original certificate was issued in Bahasa Malaysia)
COMMISSIONER FOR OATHS
Before me,
MOHD. IBRAHIM MERICAN
97
A N N U A L R E P O R T 2 0 0 0
Notes 2000 1999RM RM
Current AssetsCash And Bank Balances 3 19,230,976 13,227,211Fixed Deposits And Short Term Investment 4 51,987,999 84,708,000Advances And Loans to Employees 5 16,986,141 12,158,909Deposit And Prepaid 91,374 610,137Sundry Debtors 6 239,342 78,469
Total Current Assets 88,535,832 110,782,726
Less:
Current Liabilities
Provision For EPF Contribution 7 -0000 -Provision for Audit Fee 58,235 58,235Sundry Creditors 8 12,918,107 17,785,605International Courses Account 9 253,973 269,939
Total Current Liabilities 13,230,315 18,113,779
Net Current Assets 75,305,517 92,668,947
Fixed Assets 10 122,443,371 114,087,153
Total Net Assets 197,748,888 206,756,100
Funded By:
Development Fund 11 99,108,289 89,021,742Accumulated Surplus / (Loss) 62,243,314 81,481,885Other Funds 12 36,000,000 36,000,000Trust Funds 13 397,285 252,473
197,748,888 206,756,100
The accompanying notes to the accounts on pages 100 to 108 are an integral part of these accounts.
Balance SheetAS AT 31 DECEMBER 2000
98 A N N U A L R E P O R T 2 0 0 0
Notes 2000 1999RM RM
Income 14 302,620,418 288,475,375
Less:
Expenditure 15 322,446,434 320,812,258
Surplus / Deficit of Income Over Expenditure (19,826,016) (32,336,883)
Add:Accumulated Surplus From Previous Year 81,481,885 106,191,475Prior Year Adjustment 587,445 7,627,293
Accumulated Surplus Carried Forward 62,243,314 81,481,885
The accompanying notes to the accounts on pages 100 to 108 are an integral part of these accounts.
Income And Expenditure StatementFOR THE YEAR ENDED 31 DECEMBER 2000
99
A N N U A L R E P O R T 2 0 0 0
Cash Flow StatementFOR THE YEAR ENDED 31 DECEMBER 2000
Notes 2000 1999RM RM
Cash Flow From Operating Activities
Receivable And Other Income 16 299,157,400 282,764,771Cash Paid To Suppliers And Employees 17 (309,289,276) (298,719,483)
Net cash flow from Operating Activities (10,131,876) (15,954,712)
Cash Flow From Investing Activities
Investment In Fixed Asset (25,793,429) (34,018,991)Interest And Dividend Received 3,820,908 5,187,073
Net cash flow from Investing Activities (21,972,521) (28,831,918)
Cash Flow From Financing Activities
Grant For Development Fund 10,086,547 48,579,362Provision For EPF Contribution -0000 -International Courses Account (15,966) 224,910Trust Fund 144,812 67,097Advances And Loans to Employees (4,827,232) (3,026,775)
Net cash flow from Financing Activities 5,388,161 45,844,594
Net (Decrease) / Increase in Cash (26,716,236) 1,057,964
Cash And Cash Equivalents At Beginning Of Period 97,935,211 96,877,247
Cash And Cash Equivalents At End Of Period 71,218,975 97,935,211
The accompanying notes to the accounts on pages 100 to 108 are an integral part of these accounts.
100 A N N U A L R E P O R T 2 0 0 0
Notes to the accountsFOR THE YEAR ENDED 31 DECEMBER 2000
1. PRINCIPAL ACTIVITIES
Inland Revenue Board (IRB) was incorporated on 1st. March, 1996 under Act 533
Lembaga Hasil Dalam Negeri Malaysia, 1995.
The Board acts as an agent to the Government in providing services related to the
administration, assessment, collection of and enforcement on the payment of income
tax, real property gains tax, estate duty and stamp duty.
2. SIGNIFICANT ACCOUNTING POLICIES
(a) Basis of Accounting
The accounts have been prepared under the historical cost convention and in
accordance to the approved accounting standards.
(b) Fixed Assets and Depreciation
All fixed assets are accounted for at cost. Freehold Land and Work In Progress are
not depreciated. Depreciation is calculated on a straight line basis from the time
they are available for use so as to write off their costs over the estimated useful
lives.
Rates of depreciation for fixed assets are as follows:-
Type of Fixed Asset Depreciation Rate
Land - Leasehold Period of Lease
Building 2%
Office Equipment 20%
Furniture and Fittings 20%
Vehicles 20%
Facilities 20%
Other Fixed Assets 20%
101
A N N U A L R E P O R T 2 0 0 0
2000 1999
RM RM
CASH
Branch Offices
Headquarters 42,611 41,761
SUB-TOTAL 42,611 41,761
BANK BALANCES
Branch Offices
Headquarters 18,872,742 10,927,086
Penang 32,928 244,866
Ipoh 4,373 376,228
Malacca 56,751 286,666
Johore 6,321 168,964
Kuala Terengganu 89,692 275,170
Kota Kinabalu 42,560 493,654
Kuching 82,998 412,816
SUB - TOTAL 19,188,365 13,185,450
TOTAL 19,230,976 13,227,211
(c) Recognition On Interest Income
Interest income from Conventional Banking Scheme is recognised on the accrual
basis while profit from Al-Mudharabah is included in the Profit and Loss Account
on the receipt basis.
(d) Work In Progress
Work In Progress represents the cost of assets under development and payments
made in more than one instalment or where the period of completion extends to
more than one accounting period.
3. CASH AND BANK BALANCE
102 A N N U A L R E P O R T 2 0 0 0
4. FIXED DEPOSIT AND SHORT TERM INVESTMENT
5. ADVANCES AND LOANS TO EMPLOYEES
6. SUNDRY DEBTORS2000 1999
RM RM
Accrued Interest & Profit 239,342 78,469
239,342 78,469
2000 1999
RM RM
Conveyance Loan 11,227,940 10,095,797
Computer Loan 2,572,865 1,973,116
Personal Advances 3,185,336 89,996
16,986,141 12,158,909
2000 1999
RM RM
Licensed Finance Institutions 45,000,000 20,000,000
Licensed Banks 6,987,999 64,708,000
51,987,999 84,708,000
103
A N N U A L R E P O R T 2 0 0 0
7. PROVISION FOR EPF CONTRIBUTION
A total amount of RM100,000,000, which has been received in 1997 from Finance
Ministry has been set aside for EPF contribution for employees who have been placed
under the pensionable scheme to the date of joining the Board. Balances at close of
2000 account:-
8. SUNDRY CREDITORS
9. INTERNATIONAL COURSES ACCOUNT
International Courses Account of RM253,973 (1999 - RM269,939) consist accounts
managed by Akademi Percukaian Negara Malaysia and ASEAN-Cooperation Unit. Total
amount of RM129,109 is the balance from International Courses Account which is
managed by Akademi Percukaian Negara Malaysia whereas a total amount of RM124,864
is the balance from ASEAN-Cooperation Unit budget.
2000 1999
RM RM
Balance as at 1 January - 71,262,182
Contribution - -
Set off against 1998 annual fee - (57,287,202)
Adjusted to revenue - (13,974,980)
Balance as at 31 December - -
2000 1999
RM RM
EPF 3,724,221 7,008,001
SOCSO 151,081 146,332
Amount due to Staff 12,813 75,310
Deposits, Advances and Loans 70 (37,530)
Supply / Services 9,029,922 10,593,492
12,918,107 17,785,605
104 A N N U A L R E P O R T 2 0 0 0
Land
Build
ing
Offi
ceFu
rnitu
reVe
hicle
sFa
ciliti
esO
ther
Fix
edW
ork
InTo
tal
Equi
pmen
tAn
d Fi
ttin
gsAs
sets
Prog
ress
(RM
)(R
M)
(RM
)(R
M)
(RM
)(R
M)
(RM
)(R
M)
(RM
)
Cost
:
1 Jan
uary
200
06,4
00,00
038
,201,9
3472
,042,2
5410
,596,3
256,6
89,91
293
0,151
1,491
,277
31,48
6,709
167,8
38,56
2
Add:
Reca
tego
rize
--
2,951
,281
(195
,000)
--
-(2
,756,2
81)
-
Add:
Purc
hase
s9,1
28,82
269
1,503
11,85
7,422
2,047
,242
1,636
,897
307,7
1612
9,560
-25
,799,1
62
Less:
Disp
osals
--
(5,90
0)*
-(1
02,23
0)-
--
(108
,130)
31 D
ecem
ber 2
000
15,5
28,8
2238
,893
,437
86,8
45,0
5712
,448
,567
8,22
4,57
91,
237,
867
1,62
0,83
728
,730
,428
193,
529,
594
Dep
recia
tion
:
1 Jan
uary
200
07,3
612,8
35,33
037
,533,7
378,1
45,36
03,9
83,52
731
5,103
930,9
91-
53,75
1,409
Add:
Reca
tego
rize
--
--
--
--
-
Add:
Curre
nt C
harg
es1,9
202,6
40,16
710
,980,0
062,0
48,93
71,3
00,72
118
0,500
284,9
60-
17,43
7,211
Less:
Disp
osals
--
(168
)*-
(102
,229)
--
-(1
02,39
7)
31 D
ecem
ber 2
000
9,28
15,
475,
497
48,5
13,5
7510
,194
,297
5,18
2,01
949
5,60
31,
215,
951
-71
,086
,223
NBV
at 3
1 D
ecem
ber 2
000
15,5
19,5
4133
,417
,940
38,3
31,4
822,
254,
270
3,04
2,56
074
2,26
440
4,88
628
,730
,428
122,
443,
371
Not
es :
NBV
Net B
ook V
alue
*Ex
pend
iture
and A
ccumu
lated
Dep
reciat
ion w
hich d
oes n
ot for
m Fix
ed As
set
10. F
IXED
ASS
ET
10.1
Fix
ed A
sset
200
0
105
A N N U A L R E P O R T 2 0 0 0La
ndBu
ildin
gPl
ant &
Offi
ceFu
rnitu
reVe
hicle
sFa
ciliti
esO
ther
Fix
edW
ork
InTo
tal
Mac
hine
ryEq
uipm
ent
And
Fitt
ings
Asse
tsPr
ogre
ss(R
M)
(RM
)(R
M)
(RM
)(R
M)
(RM
)(R
M)
(RM
)(R
M)
(RM
)
Cost
:
1 Jan
uary
199
96,4
00,00
029
,430,9
1812
0,394
62,43
3,063
8,203
,795
5,507
,116
526,0
271,7
55,09
519
,443,1
6313
3,819
,571
Add:
Reca
tego
rize
-7,6
07,30
5(1
18,19
4)2,3
17,58
529
3,696
29,15
5(7
8,222
)(3
83,15
0)(9
,668,1
75)
-
Add:
Purc
hase
-1,1
63,71
1(2
,200)
*7,2
91,60
62,0
98,83
41,1
53,64
148
2,346
119,3
3221
,711,7
2134
,018,9
91
Less:
Disp
osals
--
--
--
--
--
31 D
ecem
ber 1
999
6,40
0,00
038
,201
,934
-72
,042
,254
10,5
96,3
256,
689,
912
930,
151
1,49
1,27
731
,486
,709
167,
838,
562
Dep
recia
tion
:
1 Jan
uary
199
95,4
401,7
78,53
075
,346
28,61
8,846
5,371
,380
2,689
,117
272,7
1380
6,007
-39
,617,3
79
Add:
Reca
tego
rize
-37
,643
(74,4
30)
91,17
588
,799
29,15
4(4
6,560
)(1
25,78
1)-
-
Add:
Curre
nt C
harg
es1,9
211,0
19,15
7(9
16)*
8,823
,716
2,685
,181
1,265
,256
88,95
025
0,765
-14
,134,0
30
Less:
Disp
osals
--
--
--
--
--
31 D
ecem
ber 1
999
7,36
12,
835,
330
-37
,533
,737
8,14
5,36
03,
983,
527
315,
103
930,
991
-53
,751
,409
NBV
at 3
1 D
ecem
ber 1
999
6,39
2,63
935
,366
,604
-34
,508
,517
2,45
0,96
52,
706,
385
615,
048
560,
286
31,4
86,7
0911
4,08
7,15
3
Notes
:
NBV
Net B
ook V
alue
*Ex
pend
iture
and A
ccumu
lated
Dep
reciat
ion w
hich d
oes n
ot for
m Fix
ed As
set
10.2
Fix
ed A
sset
199
9
106 A N N U A L R E P O R T 2 0 0 0
11. DEVELOPMENT FUND
12. OTHER FUND
13. TRUST FUND
The trust fund of RM397,285 (1999 - RM252,473) consists only of the Akademi
Percukaian Negara Malaysia Trust Account. It has been set up to account for all receipts
and payments related to the welfare of courses participants, training activities, research
and publications of the Akademi Percukaian Negara Malaysia.
2000 1999
RM RM
Balance as at 1 January 89,021,742 40,442,380
Annual Fee from Federal Government 14,235,000 50,906,535
Expenditure which does not form Fixed Asset (4,148,453) (2,327,173)
Balance as at 31 December 99,108,289 89,021,742
2000 1999
RM RM
(a) Conveyance Loan 15,000,000 15,000,000
(b) Computer Loan 3,000,000 3,000,000
(c) Investment 18,000,000 18,000,000
36,000,000 36,000,000
107
A N N U A L R E P O R T 2 0 0 0
14. INCOME
15. EXPENDITURE
2000 1999RM RM
Services and Services Payments 160,110 530
Sales of Stores 30,286 2,593
Sales of Others 32,940 32,481
Rental Received -0000 74,862
Interest and Interest on Loans 3,981,781 5,107,967
Penalties -0000 12,102
Refund of Expenditure 495,248 661,291
Refund of EPF -0000 294
Refund of Other Expenditure 2,411 4,573
Annual Fee 297,864,600 282,336,100
Government Grant -0000 241,786
Profit / (Loss) on Disposals of Assets 45,397 -
Other Income 7,645 796
Total 302,620,418 288,475,375
2000 1999RM RM
Emolument 158,862,846 150,869,396
Fixed Allowance 5,858,463 5,660,793
Statutory Contribution 33,927,166 33,316,997
Overtime Allowance 1,522,951 1,557,258
Other Allowances 7,008,560 24,042,133
Transport and Travelling 4,151,044 3,117,650
Transportation of Goods 888,413 602,258
Communication and Utilities 9,941,712 10,385,390
Rental 52,538,118 51,728,642
Supply of Materials for Maintenance and Repairs 651,622 522,806
Other Supplies 5,006,579 4,551,272
Maintenance and Minor Repairs 5,179,521 4,361,694
Professional Services and Hospitality 19,417,934 15,923,122
Internal Grant 49,748 37,000
Depreciation 17,437,211 14,134,030
Other Expenditure 4,546 1,817
322,446,434 320,812,258
108 A N N U A L R E P O R T 2 0 0 0
16. RECEIVABLE AND OTHER INCOME
17. CASH PAID TO SUPPLIERS AND EMPLOYEES
18. INCOME TAX
All the revenues raised from the operation are exempted from tax.
19. COMPARISON FIGURES
The comparison figures have been rearranged to suit the account presentation for the
current year.
2000 1999
RM RM
Total Income (Note 14) 302,620,418 288,475,375
Interest and Interest on Loans (3,981,781) (5,107,967)
Deposits and Prepaid 518,763 (602,637)
299,157,400 282,764,771
2000 1999
RM RM
Total Expenditure (Note 15) 322,446,434 320,812,258
Other Fund -0000 (6,000,000)
Depreciation Expenses (17,437,211) (14,134,030)
Sundry Creditors 4,867,498 (8,308,197)
Provision for Audit Fee -0000 1,765
Prior Year Adjustment (587,445) 6,347,687
309,289,276 298,719,483
109
A N N U A L R E P O R T 2 0 0 0
DIRECTORY
NETWORK OF DIVISIONS, BRANCHES AND CENTRES
HEADQUARTERS DIVISIONS
NATIONAL TAX ACADEMY
Persiaran Wawasan,
43650 Bandar Baru Bangi,
Selangor.
No. Tel. : 03-89255611, 89258551
No. Fax : 03-89257299, 89257005
TAX AUDIT
Tingkat 15, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Fax : 03-62015697
INTERNATIONAL TAX & IOFC
Tingkat 12, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62003237
No. Fax : 03-62019884
FINANCE
Tingkat 11 (Kanan), Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055, 62010022
No. Fax : 03-62013894
INTERNAL QUALITY & AUDIT
Tingkat 21, Wisma KWSG,
Jalan Kg. Attap,
50460 Kuala Lumpur.
No.Tel. : 03-22731037, 22740066
No. Fax : 03-22746736
OPERATIONS
Tingkat 8 & 15, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055
Fax : 03-62018891
Unit For Public Relations
Tingkat 8, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833, 50758 Kuala Lumpur.
No. Tel. : 03-62012344
No. Fax : 03-62012434
CORPORATE PLANNING & RESEARCH
Tingkat 12, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833, 50758 Kuala Lumpur.
No. Tel. : 03-62003254
No. Fax : 03-62031381
ADMINISTRATION
Tingkat 16, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055, 62010022
No. Fax : 03-62011330
INVESTIGATION & INTELLIGENCE
Tingkat 15, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055
No. Fax : 03-62013170
INFORMATION TECHNOLOGY
Tingkat 12 & 13, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62003175
No. Fax : 03-62010705
TECHNICAL
Tingkat 14, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055, 62010022
No. Fax : 03-62010905
Unit For Estate Duty
Tingkat 21, Wisma KWSG,
Lot 999, Jln. Kg. Attap,
50460 Kuala Lumpur.
No. Tel. : 03-22731037, 22740066
No. Fax : 03-22743556
Unit For Stamp Duty
Tingkat 20, Wisma KWSG,
Jln. Kg. Attap,
50460 Kuala Lumpur.
No. Tel. : 03-22731037, 22740066
No. Fax : 03-22737961
Unit For Self Assessment System
Tingkat 15, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62003529
No. Fax : 03-62015923
Unit For Petroleum
Tingkat 20, Wisma KWSG,
Jalan Kg. Attap,
50460 Kuala Lumpur,
No. Tel. : 03-22731037, 22740022
22749440
No. Fax : 03-22737961
LEGAL
Tingkat 14, Blok 11,
Kompleks Bangunan Kerajaan,
Peti Surat 11833,
50758 Kuala Lumpur.
No. Tel. : 03-62017055,62010022
No. Fax : 03-62013202
110 A N N U A L R E P O R T 2 0 0 0
BRANCHES / CENTRES
PERLIS
KangarTingkat 3, Bangunan KWSP,Jalan Bukit Lagi,Peti Surat 47,01700 Kangar,Perlis Indera Kayangan.Tel: 04-9764811, 04-9764812,
04-9764816Fax: 04-9765798
KEDAH
Sungai PetaniKompleks S. P. Plaza,Tingkat 4 - 10,Jalan Ibrahim,08000 Sg. Petani,Kedah Darul Aman.Tel: 04-4235198, 04-4234684,
04-4235929, 04-4235677,04-4237260
Fax: 04-4231095
Alor SetarTingkat 7, 8 & 9,Wisma Persekutuan,Jalan Kampung Baru,Peti Surat 88,05710 Alor Setar,Kedah Darul Aman.Tel: 04-7322060, 04-7322118,
04-7322400, 04-7312518Fax: 04-7329481
Investigation & Intelligence CentreTingkat 7, Wisma Persekutuan,Jalan Kampung Baru,05710 Alor Setar,Kedah Darul Aman.Tel: 04-7322060, 04-7322118,
04-7322400, 04-7312518,04-7322591
Fax: 04-73222303.
PULAU PINANG
Bukit MertajamKompleks Sri Mertajam,No. 1765 Jalan Ciku,14000 Bukit Mertajam,Pulau Pinang.Tel: 04-5380061, 04-5378561,
04-5380401, 04-5305975,04-5305995, 04-5303540
Fax: 04-5305811
Collection UnitNo.27 & 29, Lorong Perda Selatan 2,Bandar Perda,14000 Bukit Mertajam,Pulau Pinang.Tel: 04-6212020, 04-6212007,
04-6211444Fax: 04-6211445
Pulau PinangTingkat 3 - 11,
Bangunan Dewan Perniagaan dan
Perusahaan Melayu,
Lebuh Pantai, Peti Surat 660,
10910 Pulau Pinang.
Tel: 04-2612255, 04-2612744,
04-2612366, 04-2612422,
04-2612544
Fax: 04-2628406
Investigation & Intelligence CentreTingkat 11 - 12,
Wisma MTT 26,
Pengkalan Weld,
10300 Pulau Pinang.
Tel: 04-2633255, 04-2633201,
04-2633244
Fax: 04-2620701
PERAK
TaipingWisma Kota, Lot 360 dan 2051,
Jalan Kota, Peti surat 91,
34008 Taiping,
Perak Darul Ridzuan.
Tel: 05-8077280, 05-8072828,
05-8072685, 05-8072666,
05-8077280
Fax: 05-8086118
Investigation & Intelligence CentreLot 360, & 2051,
Tingkat 4,
Wisma Kota, Jalan Kota,
34000 Taiping.
Tel: 05-8077727, 05-8077737,
05-8072685, 05-8072666
Fax: 05-8064304
IpohAntap Plaza,
No. 128, Jalan Tambun,
Peti Surat 250,
30906 Ipoh,
Perak Darul Ridzuan.
Tel: 05-5475576, 05-5475522,
05-5475536, 05-5475543
Fax: 05-5475668
Investigation & Intelligence CentreAntap Plaza,
No. 128, Jalan Tambun,
Peti Surat 250,
30906 Ipoh, Perak Darul Ridzuan.
Tel: 05-5475522, 05-5472103,
05-5472102
Fax: 05-5475730
Teluk IntanBlok B & C,Kompleks Perniagaan SKOMK,Lot 956 & 957,Jalan Mahkamah,Peti Surat No. 82,36008 Teluk Intan,Perak Darul Ridzuan.Tel: 05-6221876, 05-6221229,
05-6221238, 05-6221322,05-6221323, 05-6221324,05-6221328
Fax: 05-6213482
WILAYAH PERSEKUTUAN
CherasTingkat 8 - 12,Menara PGRM,No. 8, Jalan Pudu Ulu,Cheras,56100 Kuala Lumpur.Tel: 03-92848022Fax: 03-92875466
Wangsa MajuTingkat 6-10,Menara Kausar,Jalan 3/27 A,Seksyen 1,Bandar Baru Wangsa Maju,53300 Kuala Lumpur.Tel: 03-41426022, 03-41439486,
03-41435833Fax: 03-41427022
Non ResidentTingkat 15 & 16, Blok 8A,Kompleks Bangunan Kerajaan,Jalan Duta,50600 Kuala Lumpur.Tel: 03-62010022, 03-62019066,
03-62019077, 03-62017055Fax: 03-62019745
CompaniesAras 5, 6 & 7, Blok A,Pusat Bandar Damansara,Jalan Damanlela,50490 Kuala Lumpur.Tel: 03-2533299, 03-2533259,
03-2533282, 03-2533277Fax: 03-2542542
Investigation & Intelligence CentreAras 2,Blok I (Selatan),Pusat Bandar Damansara,Jalan Damansutra,50490 Kuala Lumpur.Tel: 03-2547540, 03-2540944,
03-2534046, 03- 2542722,03-2540514, 03-2542599
Fax: 03-2548251
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A N N U A L R E P O R T 2 0 0 0
Jalan Duta (Assessment)Tingkat 2 - 8 , Blok 8A,Kompleks Bangunan Kerajaan,Jalan Duta,50600 Kuala Lumpur.Tel: 03-62017837, 03-62017055,
03-62010637Fax: 03-62013823
CollectionBahagian Pentadbiran,Tingkat 10, Blok 8A,Kompleks Bangunan Kerajaan,Jalan Duta,50600 Kuala Lumpur.Tel: 03-62019076, 03-62010022,
03-62019066, 03-62019077,03-62017055
Fax: 03-62012024
Kg. Attap (W.P)Tingkat 8, 9, 11 dan 20,Wisma KWSG,Jalan Kg. Attap,50460 Kuala Lumpur.Tel: 03-22731533, 03-22740066,
03-22731037Fax: 03-22722051
SELANGOR
KlangMenara Acmar,Tingkat Bawah & Satu (Sayap B),Tingkat 2-7, Jalan Gelugor,41400 Klang.Tel: 03-33449770Fax: 03-33449541
Shah AlamTingkat 9 - 13,Plaza Perangsang,Persiaran Perbandaran,40000 Shah Alam,Selangor Darul Ehsan.Tel: 03-55103324, 03-55103276,
03-55103202Fax: 03-55102328
Investigation & Intelligence CentreTingkat 2,Plaza Perangsang,Persiaran Perbandaran,40000 Shah Alam,Selangor Darul Ehsan.Tel: 03-55103202Fax: 03-55121477
Petaling JayaAras 2, 3 & 4,Uptown 5 Tower A, B, C & D,No.5, Jln. SS 21/39,Damansara Utama,47400 Petaling Jaya,Selangor Darul Ehsan.Tel: 03-77251450, 03-77251481Fax: 03-77251457
NEGERI SEMBILAN
SerembanWisma Hasil, Lot 461 - 465,Jalan Tuanku Munawir,70000 Seremban,Negeri Sembilan Darul Khusus.Tel: 06-7638850, 06-7636172,
06-7671103Fax: 06-7625339
Investigation & Intelligence CentreWisma Hasil, Lot 461 - 465,Jalan Tuanku Munawir,70600 Seremban,Negeri Sembilan Darul Khusus.Tel: 06-7638850Fax: 06-7646842
MELAKA
MelakaTingkat 5-9, Graha Maju,Jalan Graha Maju, 75990 Melaka.Tel: 06-2821925, 06-2821926,
06-2821099Fax: 06-2841181
Investigation & Intelligence CentreTingkat 8, Graha Maju,Jalan Graha Maju,Peti Surat 45,75990 Melaka.Tel: 06-2821099Fax: 06-2812026
JOHOR
KluangTingkat 2-6,Wisma Bunga, No.11,Jalan Lambak,Karung Berkunci 523,86009 Kluang,Johor Darul Takzim.Tel: 07-7723099, 07-7723130,
07-7723098, 07-7724644,07-7724645
Fax: 07-7723131
Investigation & Intelligence CentreTingkat 2, Bangunan Kerajaan,Peti Surat 104,86007 Kluang,Johor Darul Takzim.Tel: 07-7724404Fax: 07-7714404
MuarWisma Tiam Lock,No. 19-4,Jalan Sungai Abong,84000 Muar,Johor Darul Takzim.Tel: 06-9527000, 06-9523880,
06-9516524, 06-9528166Fax: 06-9536814
Johor BahruTingkat 1-7,Menara Jati,No. 1, Jalan Padi Emas 1,Bandar Baru Uda,81200 Tampoi,Johor Bharu, Johor Darul Takzim.Tel: 07-2359510, 07-2359516,
07-2359518Fax: 07-2359524
Investigation & Intelligence CentreTingkat 7, Menara Jati,Jalan Padi Emas 1,Bandar Baru Uda,81200 Tampoi,Johor Darul Takzim.Tel: 07-2387792, 07-2381462,
07-2381930Fax: 07-2359557
PAHANG
RaubN0.5-9,Taman Permai,Jalan Tras,27600 Raub,Pahang Darul Makmur.Tel: 09-3558502, 09-3558503,
09-3558504, 09-3558505Fax: 09-3558501
KuantanTingkat 4-7,Bangunan Kuantan Centre Point,Jalan Haji Abdul Rahman,25600 Kuantan,Pahang Darul Makmur.Tel: 09-5163000, 09-5162184,
09-5162185, 09-5162186Fax: 09-5142067
Investigation & Intelligence CentreTingkat 7,Bangunan Kuantan Centre Point,Haji Abdul Rahman,25600 Kuantan,Pahang Darul Makmur.Tel: 09-5145971, 09-5145923,
09-5133669, 09-5132782Fax: 09-5145516
TERENGGANU
Kuala TerengganuTingkat 1 - 8,Wisma Permint,Jalan Sultan Ismail,Peti Surat 65,20916 Kuala Terengganu,Terengganu Darul Iman.Tel: 09-6203225, 09-6203220,
09-6203221Fax: 09-6227829
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SandakanTingkat 3, Wisma Persekutuan,KM 11, Jalan Labuk,Peti Surat 1350,90714 Sandakan, Sabah.Tel: 089-668436, 089-668555,
089-668375, 089-668511,089-668554
Fax: 089-669616
TawauWisma Mercu Wawasan,Batu 1 1/2, Jalan Kuhara,Beg Berkunci No. 44,91009 Tawau, Sabah.Tel: 089-777177, 089-777141,
089-777142, 089-772713,089-770877
Fax: 089-776390
KeningauBlok H, Lot 68-72,Jalan Masak,Kompleks Perniagaan Adika,89007 Keningau, Sabah.Tel: 087-339448, 087-339452,
087-339414, 087-339412,087-339442
Fax: 087-339451
LabuanLevel 15 (A2), Main Office Tower,Financial Park Labuan,Jalan Merdeka,87000 Wilayah Persekutuan Labuan.Tel: 087-415331, 087-415417,
087-415321, 087-415101,087-415636
Fax: 087-415385
Assessment LabuanTingkat 2 & 3,Bangunan Tabung Haji,Jalan Bunga Kesuma,Peti surat 80464,87014 Wilayah Persekutuan Labuan.Tel: 087-417292, 087-417293,
087-417294Fax: 087-415385
SARAWAK
KuchingAras 3-4, 6-8, 10-12A,Wisma Ting Pek Khiing,No. 1, Jalan Pandungan,93100 Kuching, Sarawak.Tel: 082-243211Fax: 082-244475
AssessmentAras 3-4, 6-8, 10-12A,Wisma Ting Pek Khiing,No.1, Jalan Pandungan,93100 Kuching, Sarawak.Tel: 082-414318Fax: 082-414862
CompaniesTingkat 4,Wisma Bukit Mata Kuching,Jalan Tuanku Abd. Rahman,93100 Kuching, Sarawak.Tel: 082-253267, 082-259099Fax: 082-427581
Investigation & Intelligence CentreTingkat 6,Wisma Bukit Mata Kuching,Jalan Tuanku Abdul Rahman,93100 Kuching, Sarawak.Tel: 082-253129, 082-253267,
082-259099Fax: 082-233475
CollectionAras 6-8,Wisma Ting Pek Khiing,No. 1, Jalan Pandungan,93100 KuchingTel: 082-243211, 082-414318Fax 082-244475
BintuluLot 3730-3733,Medan Jaya, Batu 3 1/2,Jalan Bintulu Miri,97000 Bintulu, SarawakTel: 086-316601, 086-316602,
086-337975, 086-316603,086-316604
Fax: 086-316608
SibuTingkat 2 dan 3, Blok 1,Wisma Persekutuan,Jalan Awang Ramli Amit,96000 Sibu, Sarawak.Tel: 084-332292Fax: 084-320894
MiriWisma Hasil,Lot 2996, Jalan Adenium,Taman MDL,98000 Miri, Sarawak.Tel: 085-433000, 085-434000,
085-432000Fax: 085-413824
Investigation & Intelligence CentreTingkat 6,Wisma Permint,Jalan Sultan Ismail,Peti Surat 65,20916 Kuala Terengganu.Terengganu Darul Iman.Tel: 09-6203220, 09-6503221,
09-6203666Fax: 09-6241770
KELANTAN
Kota BahruWisma Hasil, Jalan Sultanah Zainab,15600 Kota Bharu,Kelantan Darul Naim.Tel: 09-7482955, 09-7487106,
09-7487109, 09-7487112Fax: 09-7487131
Investigation & Intelligence CentreWisma Hasil, Jalan Sultanah Zainab,15600 Kota Bharu,Kelantan Darul Naim.Tel: 09-7487201Fax: 09-7477205
SABAH
Kota KinabaluTingkat 1, Blok C, D & E,Bangunan KWSP,Jalan Karamunsing,88600 Kota Kinabalu,Sabah.Tel: 088-238511, 088-238609,
088-233203Fax: 088-245062
AssessmentTingkat Bawah, 1-6,Wisma Bandaraya,Jalan Masjid Lama,88000 Kota Kinabalu, Sabah.Tel: 088-254097, 088-240291Fax: 088-245091
CollectionTingkat 1 & 3,Blok D & E,Bangunan KWSP,88600 Kota Kinabalu, Sabah.Tel: 088-234820, 088-238511,
088-238609, 088-238729Fax: 088-241207
Investigation & Intelligence CentreTingkat 7, Blok B,Bangunan KWSP,88600 Kota Kinabalu, Sabah.Tel: 088-238162, 088-237011,
088-237005, 088-237006Fax: 088-268712