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Inglorious Threat Intelligence by Rick Holland
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Transcript of Inglorious Threat Intelligence by Rick Holland
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INGLORIOUS
THREAT
INTELLIGENCE
@rickhhollandRick Holland
VP Strategy, Digital Shadows
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“Now this is not the end.
It is not even the
beginning of the end. But
it is, perhaps, the end of
the beginning.”
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Chapter One
Wild Bill Donovan
@rickhholland
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US Intelligence - 1941
7
Primitive
Parochial
Underfunded
Undermanned
Dumping ground
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“Information is useless
unless it is intelligently
directed to the strategic
purpose.”
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Office of Strategic Services
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Behind enemy lines
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Chapter Two
Operation Torch
@rickhholland
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1. Inspire guerrilla warfare
campaign against French
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2. Ensure French forces wouldn’t
resist landing US troops
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3. Provide intel on French troop
strength and disposition
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4. Provide intel on landing
conditions at ports and beaches
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OSS enabled the path
to the “soft underbelly”
of Europe.
Align to the “strategic purpose”
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Chapter Three
Operation Barbarossa
@rickhholland
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Avoid winter warfare in Russia
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Also never get involved in a land war in Asia
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Admiral Wilhelm Canaris
Head of the Abwehr
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1. SOC analyst
2. Threat hunter
3. Chief Information Security Officer
4. Other C level executives
5. Business unit / Line of business leader
Use personas to better understand your intel
customers
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• Specific to the individual
• What are their triggers?
• What are they passionate about?
• Document!
Build dossiers on your intel customers
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5 ways to connect
with your intel
customers
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1. Use their terminology; not yours
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2. Focus on what they care about
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3. Create a personal story that resonates
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4. Be flexible, adjust your process
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5. Engage outside of work
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Chapter Four
Operation North Pole
@rickhholland
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Major Hermann Giskes of the Abwehr
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Huub Lauwers
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‣ 90 Royal Air Force sorties
flown
‣ 54 Dutch SOE agents died
‣ 83 RAF crew died
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500,000 Guilders
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53 SOE radio sets
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> 4,000 machine guns
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50,000 rounds of ammunition
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“Whenever you will come to pay a visit to
the Continent you may be assured that you
will be received with the same care and
result as all those who you sent us before.”
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Don’t let rivalries impact analysis
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Leave the drama at home
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Structured analytic techniques should be 2nd
nature
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1. Align to the “strategic purpose”
2. Use personas to better understand your intel
customer
3. Build dossiers on your intel customer
4. Connect with your intel customer
Summary
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5. Don’t let rivalries impact analysis
6. Leave the drama at home
7. Structured analytic techniques should be 2nd nature
Summary
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55
Thank you!
@rickhholland
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• Wild Bill Donovan: The Spymaster Who Created the OSS and Modern American Espionage
• Hitler's Spies: German Military Intelligence in World War II
• German Military Intelligence In World War II
• Volume 1 War Report Office of Strategic Services Washington Organization,
https://searchworks.stanford.edu/view/11645521
• Volume 2 War Report: Office of Strategic Services: Operations in the Field,
https://searchworks.stanford.edu/view/11645521
• Analysis of The Personality of Adolph Hitler http://lawcollections.library.cornell.edu/nuremberg/analysis
• A Timeline for Using Analytic Techniques Throughout an Analytic Project https://www.cia.gov/library/center-for-the-
study-of-intelligence/csi-publications/books-and-monographs/Tradecraft%20Primer-apr09.pdf
• The Science of Building Buyer Personas, https://www.singlegrain.com/blog-posts/content-marketing/science-
building-buyer-personas/
• Trump and intelligence: 6 ways to deal with challenging intelligence consumers
https://www.digitalshadows.com/blog-and-research/trump-and-intelligence-6-ways-to-deal-with-challenging-
intelligence-consumers/
• Two ways to effectively tailor your intelligence products https://www.digitalshadows.com/blog-and-research/two-
ways-to-more-effectively-tailor-your-intelligence-products/
References: