© Infosys Technologies Limited 2003© Infosys Technologies Limited 2003

INFOSYS Pvt. Limited and N.R. INFOSYS Pvt. Limited and N.R. Narayana MurthyNarayana Murthy

INTRODUCTIONINTRODUCTION

Infosys is an information technology Infosys is an information technology services company headquartered in services company headquartered in Bengaluru, India.Bengaluru, India.

Its starting capital was US $250. today, it Its starting capital was US $250. today, it is a global leader with revenues of US is a global leader with revenues of US $5.4 billion.$5.4 billion.

It is one of the largest IT companies in It is one of the largest IT companies in India with 1,22,468 employees.India with 1,22,468 employees.

It has a global footprint with 63 offices in It has a global footprint with 63 offices in 33 countries and development centers 33 countries and development centers in India, China, Australia, the Czech in India, China, Australia, the Czech Republic, the UK, Canada & Japan.Republic, the UK, Canada & Japan.

© Infosys Technologies © Infosys Technologies Limited 2004Limited 2004

Vision And MissionVision And Mission

Vision “To be a globally Vision “To be a globally respected corporation that respected corporation that provides best-of-breed business provides best-of-breed business solutions, leveraging solutions, leveraging technology, delivered by best-in-technology, delivered by best-in-class people." class people."

Mission “"To achieve our Mission “"To achieve our objectives in an environment of objectives in an environment of fairness, honesty, and courtesy fairness, honesty, and courtesy towards our clients, employees, towards our clients, employees, vendors and society at large." vendors and society at large."

NARAYAN MURTHY AND INFOSYSNARAYAN MURTHY AND INFOSYS

Educational Milestone of MurthyEducational Milestone of Murthy• B. E. (Electrical) from the University of Mysore (1967) B. E. (Electrical) from the University of Mysore (1967) • M. Tech. (Electrical) from the IIT, Kanpur (1969).M. Tech. (Electrical) from the IIT, Kanpur (1969). Career.Career.• Started his career as head of computer system at IIM,Ahmedabad.Started his career as head of computer system at IIM,Ahmedabad.• Life at Paris.Life at Paris.• Headed Patni computer systems Pvt.Ltd., Mumbai.Headed Patni computer systems Pvt.Ltd., Mumbai.

He believed that the only way to pull India out of Poverty is was to create more He believed that the only way to pull India out of Poverty is was to create more jobs.jobs.

InfosysInfosys• Started in the year 1981 by seven professional entrepreneurs Started in the year 1981 by seven professional entrepreneurs

What Infosys offers??What Infosys offers??

Infosys defines, designs & delivers technology-Infosys defines, designs & delivers technology-enabled business solutions that help Global 2000 enabled business solutions that help Global 2000 companies win in a FLAT WORLDcompanies win in a FLAT WORLD

Infosys also provides a range of services by Infosys also provides a range of services by leveraging their domain & business expertise and leveraging their domain & business expertise and STRATEGIC ALLIANCES with leading technology STRATEGIC ALLIANCES with leading technology providers.providers.

INDUSTRIES SERVED BY INDUSTRIES SERVED BY INFOSYSINFOSYS

Infosys serves various industries through its Industrial Business Units (IBU), such as:

•Banking & Capital Markets (BCM) •Communications Media and Entertainment (CME) •Energy, Utilities and Services (EUS) •Insurance, Healthcare and Life Sciences (IHL) •Manufacturing (MFG) •Retail, Consumer Product Goods and Logistics (RETL) •New Growth Engines (NGE) •India Business Unit (IND)

In addition to these, there are Horizontal Business Units (HBUs) :

•Consulting (CS) •Enterprise Solutions (ES) (ESAP & ESX) •Infrastructure Management Services (IMS) •Product Engineering and Validation Services (PEVS) •Systems Integration (SI)

VALUESVALUES Infosys began its journey in India's business Infosys began its journey in India's business

environment in the 1980s, in an era when endless red environment in the 1980s, in an era when endless red tape was imposed on the private sector. In this tape was imposed on the private sector. In this environment, building a company whose long-term environment, building a company whose long-term objectives included operational longevity, high ethical objectives included operational longevity, high ethical standards and global respect demanded commitment standards and global respect demanded commitment to a core set of values. For Infosys, these values focus to a core set of values. For Infosys, these values focus on instilling trust in our relationships with all on instilling trust in our relationships with all stakeholders, including employees, investors, clients, stakeholders, including employees, investors, clients, society and the communities in which Infosys society and the communities in which Infosys operates.operates.

Infosys value system is best articulated by the Infosys value system is best articulated by the acronym C-LIFEacronym C-LIFE

C = customer delightC = customer delight L = leadership by exampleL = leadership by example I = integrity & transparencyI = integrity & transparency F = fairnessF = fairness E = pursuit of ExcellenceE = pursuit of Excellence

VALUESVALUES Customer delight – to surpass customer Customer delight – to surpass customer

expectations consistentlyexpectations consistently Leadership by example – to set standards in Leadership by example – to set standards in

their business & transactions; & be an their business & transactions; & be an exemplar for the industry & themselvesexemplar for the industry & themselves

Integrity & transparency – to be ethical, Integrity & transparency – to be ethical, sincere & open in all their transactionssincere & open in all their transactions

Fairness – to be objective & transaction-Fairness – to be objective & transaction-oriented, & thereby earn trust & respectoriented, & thereby earn trust & respect

Pursuit of Excellence – to strive relentlessly, Pursuit of Excellence – to strive relentlessly, constantly improve themselves, their teams, constantly improve themselves, their teams, their services & products to become the their services & products to become the bestbest

INCEPTIONINCEPTION

Infosys was founded in 1981 by 7 Infosys was founded in 1981 by 7 computer engineers.computer engineers.

Their vision for the co. – Their vision for the co. – MOST MOST RESPECTED CO. IN INDIARESPECTED CO. IN INDIA

For its customers – the co. would For its customers – the co. would deliver on promise & meet deliver on promise & meet expectations.expectations.

For its employees – would create an For its employees – would create an open, fair meritocracy.open, fair meritocracy.

For its investors – would provide For its investors – would provide consistent financial performance.consistent financial performance.

In 1987 Infosys got its first foreign client.

In 1993, Infosys became a public limited company and received ISO 9001/TickIT certification.

In 1999, Infosys crossed $100 Million and was listed on NASDAQ.

In 2006, Infosys completed 25 years of its existence and its revenues crossed $ 2 billion. Today Infosys has about 1,22,468 employees and has presence in 33 countries across the world. Its corporate headquarters is in Bangalore.

MilestonesMilestones

Infosys moved up to No. 14 on FinTech 100.

Infosys was awarded the National Outsourcing Association (NOA) award for Innovative Outsourcing Project of the Year 2007.

Infosys entered the Balanced Scorecard Hall of Fame for Executing Strategy on the strength of its innovative strategy planning and execution capabilities.

Infosys was honored with the Sharpening Brand and Competitive Differentiation Marketing Excellence Award from the Information Technology Services Marketing Association (ITSMA)

A leader in SAP implementation services.

Awards and AchievementsAwards and Achievements

In 1996, Infosys created the Infosys Foundation in the state of Karnataka, operating in the areas of health care, social rehabilitation and rural uplift, education, arts and culture.

In 1997 Infosys started the "Catch them Young Programme", to expose the urban youth to the world of Information Technology by conducting a summer vacation programme.

Beyond Business:

In 2002, the Wharton Business School and Infosys started the Wharton Infosys Business Transformation Award.

Infosys also has the largest training center for a private sector organization in Asia.

In 2009 a new training center was opened which will accommodate 10000 trainee software professionals.

Key Success FactorsKey Success Factors

Sound Management Skills

Nurturing Working Atmosphere

Commitment To Values, Speed ,Imagination and Excellence

Personnel Management

Infrastructure

Other Success FactorsOther Success FactorsInvest in well understood, proven Invest in well understood, proven product & not just R&D.product & not just R&D.

While dealing with investors, always While dealing with investors, always under-promise and over deliver.under-promise and over deliver.

Have a healthy sense of paranoia Have a healthy sense of paranoia and respect for the competition.and respect for the competition.

Leaders in the making.Leaders in the making.

ConclusionConclusion

Narayan Murthy is a visionary who applied his Narayan Murthy is a visionary who applied his leadership skills to build one of the biggest IT leadership skills to build one of the biggest IT companies in India.companies in India.

Stress on Building and maintaining relationships.Stress on Building and maintaining relationships.

Innovation is the only means to sustain customer Innovation is the only means to sustain customer loyalty in a flattening world.loyalty in a flattening world.

Acceleration of innovation is an imperative that Acceleration of innovation is an imperative that organisation should address through well defined organisation should address through well defined frameworkframework