Information Technology Introdc FULL-1

8/8/2019 Information Technology Introdc FULL-1

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Introduction

Information Technology (IT) is defined as the design, development, implementation andmanagement of computer-based information systems, particularly software applicationsand computer hardware. Today, it has grown to cover most aspects of computing andtechnology. The reason why it has catapulted in importance is due to the improvingaccessibility, awareness and utility of technology. It is a common fact that a countrys ITpotential is paramount for its march towards global competitiveness, healthy GDP anddefense capabilities.

IT professionals perform a variety of duties ranging from data management, networking,engineering computer hardware, database and software design, to the management andadministration of entire systems. With the already high penetration of conventionalpersonal computer and network technology, coupled with the growing convergence ofinformation, communication and entertainment, the industry is now keenly focused onthe integration with other technologies such as mobile phones, automobiles and

televisions etc, thereby increasing the demand for such jobs. The largest firms globallyinclude IBM, HP, Dell and Microsoft.

In India, it is important to make the distinction between IT and ITES (IT enabledservices). We shall focus on the IT industry here by limiting the discussion to electronicshardware manufacturing and software development and services.

Despite the unprecedented global economic downturn, the Indian IT industry hasweathered the storm well, and will achieve sustainable growth going forward. India isexpected to witness an average 8% salary increase in 2010 and ~50% of companies havestrong hiring plans, according to a survey by global HR consultancy Mercer, giving yet

another indication of the high confidence levels among the countrys corporate housesafter the economy staged a faster-than-expected recovery from the slowdown.

While the larger players continue to lead growth, gradually increasing their share in theindustry aggregate, several high-performing small and medium enterprises have alsostood out.

Growth Potential

The strong demand for electronic hardware and software in India has been fuelled by avariety of drivers including the high growth rate of the economy, emergence of a vast

domestic market catering to the new generation of young consumers, a thrivingmiddleclass populace with increasing disposable incomes and a relatively low-cost workforce having advanced technical skills.

Indeed, the Government has also identified growth of this sector as a thrust area as thereremains great expectation for significant growth given the fairly low levels of penetrationof technology among the 1.1 billion population; There were only 60 million Internet usersin 2009, 7 million DVD players and personal computers were sold in 2008-09, and 11


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million new mobile subscribers were added every month in the same period. In thisscenario there is now a big opportunity to step up the production to gain higher globalshare besides meeting the domestic demands.

The Indian IT sector has also built a strong reputation for its high standards of software

development ability, service quality and information security in the foreign market-which has been acknowledged globally and has helped enhance buyer confidence. Theindustry continues its drive to set global benchmarks in quality and information securitythrough a combination of provider and industry-level initiatives and strengthening theoverall frameworks, creating greater awareness and facilitating wider adoption ofstandards and best practices.

Future Prospects

The industry is likely to continue growing from strength to strength, as local playersincorporate best in class practices from global counterparts whilst retaining their edge in

terms of lower cost of labor and focused governmental investments.

New graduates with degrees in related fields such as electrical engineering and computerscience can hope to achieve significant professional growth and a healthy remunerationfrom companies looking to hire the best talent available, given the high proportion forthose who leave to pursue jobs in this sector overseas.

Industry and organizations

A great variety of software companies and programmers in the world comprise thesoftware industry. Software can be quite a profitable industry: Bill Gates, the founder of

Microsoft was the richest person in the world in 2009 largely by selling the MicrosoftWindows and Microsoft Office software products. The same goes forLarry Ellison,largely through his Oracle database software. Through time the software industry hasbecome increasingly specialized.

Non-profit software organizations include the Free Software Foundation, GNU Projectand Mozilla Foundation. Software standard organizations like the W3C, IETF developsoftware standards so that most software can interoperate through standards such asXML, HTML, HTTP orFTP.

Other well-known large software companies include Novell,SAP,Symantec, Adobe

Systems, and Corel, while small companies often provide innovation

Microsoft
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Microsoft Corporation is a public multinational corporation headquartered in Redmond,Washington, USA that develops, manufactures, licenses, and supports a wide range ofproducts and services predominantly related to computing through its various productdivisions. Established on April 4, 1975 to develop and sell BASICinterpreters for theAltair 8800, Microsoft rose to dominate the home computeroperating system (OS)

market with MS-DOS in the mid-1980s, followed by the Microsoft Windows line of OSs.The ensuing rise of stock in the company's 1986 initial public offering (IPO) made anestimated four billionaires and 12,000 millionaires from Microsoft employees. Microsoftwould come to dominate other markets as well, notably the office suite market withMicrosoft Office.

Primarily in the 1990s, critics contend the company used monopolistic business practicesand anti-competitive strategies including refusal to deal and tying, put unreasonablerestrictions in the use of its software, and used misrepresentative marketing tactics; boththe U.S. Department of Justice and European Commission found the company inviolation ofantitrust laws. Known for its interviewing process with off-the-wall questions

such as "Why is a manhole coverround?", various studies and ratings were generallyfavorable to Microsoft's diversity within the company as well as its overall environmentalimpact with the exception of the electronics portion of the business.

Microsoft Board of Directors

Steve Ballmer : Chief Executive Officer Dina Dublon : Former Chief Financial Officer, JPMorgan Chase

Bill Gates : Chairman

Raymond V. Gilmartin : Former Chairman, President and Chief ExecutiveOfficer, Merck & Co., Inc.

Reed Hastings : Founder, Chairman and CEO, Netflix, Inc.

Maria M. Klawe : President, Harvey Mudd College David F. Marquardt : General Partner, August Capital

Charles H. NoskiExecutive : Vice President and Chief Financial Officer, Bank ofAmerica Corporation

Dr. Helmut Panke : Former Chairman of the Board of Management, BMWAG

History

Paul Allen and Bill Gates (respectively) on October 19, 1981 in a sea of PCs after signinga pivotal contract. IBM called Microsoft in July 1980 inquiring about programminglanguages for its upcoming PC line; after failed negotiations with another company, IBMgave Microsoft a contract to develop the OS for the new line of PCs.
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Paul Allen and Bill Gates, childhood friends with a passion in computer programming,were seeking to make a successful business utilizing their shared skills. The January 1975issue ofPopular Electronics featured Micro Instrumentation and Telemetry Systems's(MITS) Altair 8800microcomputer. Allen noticed that they could program a BASICinterpreterfor the device; after a call from Gates claiming to have a working interpreter,

MITS requested a demonstration. Since they didn't actually have one, Allen worked on asimulatorfor the Altair while Gates developed the interpreter. Although they developedthe interpreter on a simulator and not the actual device, the interpreter worked flawlesslywhen they demonstrated the interpreter to MITS in Albuquerque, New Mexico in March1975; MITS agreed to distribute it, marketing it as Altair BASIC.[3] They officiallyestablished Microsoft on April 4, 1975 with Gates as the CEO.[4] In August 1977 thecompany formed an agreement with ASCII Magazine in Japan, resulting in its firstinternational office, "ASCII Microsoft".The company moved to a new home in Bellevue,Washington in January 1979.

Microsoft entered the OS business in 1980 with its own version ofUnix, called Xenix.[6]

However, it was DOS (Disk Operating System) that solidified the company's dominance.After negotiations with Digital Research failed, IBM awarded a contract to Microsoft toprovide a version of the CP/M OS, which was set to be used in the upcoming IBMPersonal Computer(IBM PC). For this deal, Microsoft purchased a CP/M clone called86-DOS from Seattle Computer Products, branding it as MS-DOS, which IBM rebrandedto PC-DOS. Following the release of the IBM PC in August 1981, Microsoft secured themarketing rights to MS-DOS. Since IBM copyrighted the IBM PC BIOS, othercompanies had to reverse engineerit in order for other OSes to run, resulting in IBM PCcompatibles. Due to various factors, such as MS-DOS's available software selection,Microsoft eventually became the leading PC OS vendor.The company expanded into newmarkets with the release of the Microsoft Mouse in 1983, as well as a publishing division

named Microsoft Press. Paul Allen resigned from Microsoft in February after developingHodgkin's disease.

Windows and Office

While jointly developing a new OS with IBM in 1985, OS/2, Microsoft releasedMicrosoft Windows, a graphical extension for MS-DOS, on November 20. Microsoftmoved its headquarters to Redmond on February 26, 1986, and on March 13 the companywent public; the ensuing rise in the stock would make an estimated four billionaires and12,000 millionaires from Microsoft employees. Due to the partnership with IBM, in 1990the Federal Trade Commission set its eye on Microsoft for possible collusion; it marked

the beginning of over a decade of legal clashes with the U.S. Government. Microsoftannounced the release of its version of OS/2 to original equipment manufacturers(OEMs) on April 2, 1987; meanwhile, the company was at work on a 32-bit operatingsystem, Microsoft Windows NT, using ideas from OS/2; it shipped on July 21, 1993 witha new modularkernel and the Win32application programming interface (API), makingporting from 16-bit (MS-DOS-based) Windows easier. Once Microsoft informed IBM ofNT, the OS/2 partnership deteriorated.
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Microsoft introduced its office suite, Microsoft Office, in 1990. The software bundledseparate office productivity applications, such as Microsoft Word and Microsoft Excel.On May 22 Microsoft launched Windows 3.0 with a streamlined user interface graphicsand improvedprotected mode capability for the Intel 386 processor. Both Office andWindows became dominant in their respective areas. Novell, a Word competitor from

19841986, filed a lawsuit years later claiming that Microsoft left part of its APIsundocumented in order to gain a competitive advantage.

Digital distribution and Vista

Bill Gates handed over the CEO position on January 13, 2000 to Steve Ballmer, an oldcollege friend of Gates and employee of the company since 1980, creating a new positionfor himself as ChiefSoftware Architect. In an interview about his management style in2005, he mentioned that his first priority was to get the people he delegates to in order.Ballmer also emphasized the need to continue pursue new technologies even if initialattempts fail, citing the original attempts with Windows as an example.

Released in January 2007, the next version of Windows, Windows Vista, focused onfeatures, security, and a redesigned user interface dubbed Aero. Microsoft Office 2007,released at the same time, featured a "Ribbon" user interface which was a significantdeparture from its predecessors. Relatively strong sales of both titles helped to produce arecord profit in 2007. The European Union imposed another fine of 899 million($1.4 billion) for Microsoft's lack of compliance with the March 2004 judgment onFebruary 27, 2008, saying that the company charged rivals unreasonable prices for keyinformation about its workgroup andbackoffice servers. Microsoft stated that it was incompliance and that "these fines are about the past issues that have been resolved".

Bill Gates retired from his role as Chief Software Architect on June 27, 2008 while

retaining other positions related to the company in addition to being an advisor for thecompany on key projects. On February 12, 2009, Microsoft announced its intent to opena chain of Microsoft-branded retail stores, and on October 22, 2009 the first retailMicrosoft Store opened in Scottsdale, Arizona; the same day the first store openedWindows 7 was officially released to the public. Windows 7's focus was on refining Vistawith ease of use features and performance enhancements, rather than a large reworking ofWindows.

Product divisions

Windows & Windows Live Division, Server and Tools, Online Services Division

Business Division, Entertainment and Devices Division

Products

Bing Internet Explorer 8 Microsoft Advertising All Office Products
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All Windows Products Microsoft Security Essentials Windows Live Cloud Services

Business Software

Bing Maps Microsoft Amalga Microsoft Dynamics CRM Microsoft Dynamics ERP Microsoft Forefront Microsoft Office Live Microsoft Online Services Windows Small Business Server

Design & User Experience

Microsoft Expression Microsoft Silverlight

Developer Tools

.NET Framework ASP.NET MSDN Subscriptions Robotics Developer Studio Visual Basic Visual C Visual C# Visual Studio XNA Developer Centers

Entertainment

DirectX Microsoft Mediaroom MSN MSN Games MSNBC PC Gaming Windows Media Center Xbox Home Xbox Live Zune
http://www.microsoft.com/windows/productshttp://www.microsoft.com/security_essentials/?mkt=en-ushttp://explore.live.com/homehttp://www.microsoft.com/cloud/http://www.microsoft.com/maps/http://www.microsoft.com/amalgahttp://crm.dynamics.com/http://www.microsoft.com/dynamics/http://www.microsoft.com/forefront/default.mspxhttp://smallbusiness.officelive.com/http://www.microsoft.com/onlinehttp://www.microsoft.com/sbs/en/us/default.aspxhttp://www.microsoft.com/expression/default.aspxhttp://www.microsoft.com/silverlight/default.aspxhttp://msdn.microsoft.com/en-us/netframework/default.aspxhttp://msdn.microsoft.com/en-us/asp.net/default.aspxhttp://msdn.microsoft.com/en-us/subscriptions/default.aspxhttp://msdn.microsoft.com/roboticshttp://msdn.microsoft.com/en-us/vbasic/default.aspxhttp://msdn.microsoft.com/en-us/visualc/default.aspxhttp://msdn.microsoft.com/en-us/vcsharp/default.aspxhttp://go.microsoft.com/?linkid=9635967http://msdn.microsoft.com/en-us/xna/default.aspxhttp://msdn.microsoft.com/en-us/aa937802.aspxhttp://www.gamesforwindows.com/en-US/AboutGFW/Pages/DirectX10.aspxhttp://www.microsoft.com/mediaroomhttp://www.msn.com/http://zone.msn.com/en/root/default.htmhttp://www.msnbc.com/http://www.gamesforwindows.com/en-US/Pages/index.aspxhttp://www.microsoft.com/windows/products/winfamily/mediacenter/default.mspxhttp://www.xbox.com/http://www.xbox.com/en-US/live/http://www.zune.com/http://www.microsoft.com/windows/productshttp://www.microsoft.com/security_essentials/?mkt=en-ushttp://explore.live.com/homehttp://www.microsoft.com/cloud/http://www.microsoft.com/maps/http://www.microsoft.com/amalgahttp://crm.dynamics.com/http://www.microsoft.com/dynamics/http://www.microsoft.com/forefront/default.mspxhttp://smallbusiness.officelive.com/http://www.microsoft.com/onlinehttp://www.microsoft.com/sbs/en/us/default.aspxhttp://www.microsoft.com/expression/default.aspxhttp://www.microsoft.com/silverlight/default.aspxhttp://msdn.microsoft.com/en-us/netframework/default.aspxhttp://msdn.microsoft.com/en-us/asp.net/default.aspxhttp://msdn.microsoft.com/en-us/subscriptions/default.aspxhttp://msdn.microsoft.com/roboticshttp://msdn.microsoft.com/en-us/vbasic/default.aspxhttp://msdn.microsoft.com/en-us/visualc/default.aspxhttp://msdn.microsoft.com/en-us/vcsharp/default.aspxhttp://go.microsoft.com/?linkid=9635967http://msdn.microsoft.com/en-us/xna/default.aspxhttp://msdn.microsoft.com/en-us/aa937802.aspxhttp://www.gamesforwindows.com/en-US/AboutGFW/Pages/DirectX10.aspxhttp://www.microsoft.com/mediaroomhttp://www.msn.com/http://zone.msn.com/en/root/default.htmhttp://www.msnbc.com/http://www.gamesforwindows.com/en-US/Pages/index.aspxhttp://www.microsoft.com/windows/products/winfamily/mediacenter/default.mspxhttp://www.xbox.com/http://www.xbox.com/en-US/live/http://www.zune.com/


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Hardware

All PC Hardware Digital Communications Microsoft Surface

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SQL Server Windows Server

TypePublic

NYSE:ACN

Industry

Management consulting

Technology services

Outsourcing

Founded 1989 (asAndersen Consulting)

Headquarters Ireland

Area served Worldwide

Key peopleWilliam D. Green

(Chairman) & (CEO)

Revenue US$ 21.58 billion (2009)[1]

Operating income US$ 2.643 billion (2009)[2]

Net income US$ 1.589 billion (2009)[2]

Total assets US$ 12.255 billion (2009)[2]

Total equity US$ 2.886 billion (2009)[2]

Employees 190,000(2010)

Website Accenture.com

Accenture plc (NYSE: ACN) is a global management consulting, technology consultingand technology outsourcing company. Previously incorporated in Bermuda, since 1September 2009 the company has been incorporated in Ireland with its globalheadquarters located in Chicago.[3] It is said to be the largest consulting firm in the world,as well as being a global player within the technology consulting industry.[4] Accenture isa Fortune Global 500 company.[5] As of 2010, the company has over 190,000 employeesin 200 locations in over 120 countries.[4][6] Accenture's current clients include 96 of theFortune Global 100 and more than three quarters of the Fortune Global 500.

For the fiscal yearended 31 August 2009, the company generated net revenues of US$21.

Management Details.

William D. Green : Chairman & CEO
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Jo Deblaere : Chief Operating Officer

Pamela J. Craig : Chief Financial Officer

Kevin M. Campbell : Group Chief ExecutiveTechnology

Gianfranco Casati : Group Chief ExecutiveProducts

Martin I. Cole : Group Chief Executive Communications &HighTech

Shawn Collinson : Managing DirectorIndustries & Market Innovation

Karl-Heinz Floether : Chief Strategy & Corporate Development Officer

Mark Foster : Group Chief ExecutiveGlobal Markets and

Management Consulting

Harsh Manglik : Chairman & Geography Managing Director India

History

Formation and early years

Accenture originated as the business and technology consulting division of accountingfirm Arthur Andersen. The division's origins are in a 1953 feasibility study forGeneralElectric. GE asked Arthur Andersen to automate payroll processing and manufacturing atGE's Appliance Parkfacility near Louisville, Kentucky. Arthur Andersen recommendedinstallation of a UNIVAC I computer and printer, which resulted in the firstcommercially owned computer installation in the United States in 1954. Joe GlickaufwasArthur Andersen's project leader responsible for the payroll processing automationproject. Now considered to be the father of computer consulting, Glickauf headed ArthurAndersen's Administrative Services division for 12 years.

Splitting from Arthur Andersen

In 1989, that division split from Arthur Andersen and began using the name AndersenConsulting. Both Arthur Andersen and Andersen Consulting consisted of groups oflocally-owned independent partnerships and other entities around the world, each in acontractual agreement with Andersen Worldwide Socit Cooprative (AWSC), a Swissadministrative entity.
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By 2000, Andersen Consulting had achieved net revenues exceeding US$9.5 billion andhad more than 75,000 employees in 47 countries,[7] whereas Arthur Andersen hadrevenues of US$9.3 billion with over 85,000 employees worldwide in 2001.

Through the 1990s there was increasing tension between Andersen Consulting and

Arthur Andersen. Andersen Consulting was upset that it was paying Arthur Andersen upto 15% of its profits each year (a condition of the 1989 split was that the more profitableunit - AA or AC - paid the other this sum), while at the same time Arthur Andersen wascompeting with Andersen Consulting through its own newly established businessconsulting service line called Arthur Andersen Business Consulting. This dispute came toa head in 1998 when Andersen Consulting claimed breach of contract against AWSC andArthur Andersen. Andersen Consulting put the 15% transfer payment for that year andfuture years into escrow and issued a claim for breach of contract. In August 2000, as aresult of a conclusion of the International Chamber of Commerce, Andersen Consultingbroke all contractual ties with AWSC and Arthur Andersen. As part of the arbitrationsettlement, Andersen Consulting paid over the sum held in escrow (then $1.2 billion) to

Arthur Andersen, and was required to change its name, resulting in the entity beingrenamed Accenture.

Perhaps most telling about who had "won" the decision was that four hours after thearbitrator made his ruling, Arthur Andersen CEO Jim Wadia suddenly resigned. Industryanalysts and business school professors alike viewed the event as a complete victory forAndersen Consulting.[8] Jim Wadia would provide insight on his resignation years later ata Harvard Business school case activity about the split. It turned out that the ArthurAndersen board passed a resolution saying he had to resign if he didn't get at least anincremental $4 billion (either through negotiation or via the arbitrator decision) for theconsulting practice to split off; hence his quick resignation once the decision was

announced.

Accounts vary on why the split occurred executives on both sides of the split citegreed and arrogance on the part of the other side, and executives on the AndersenConsulting side maintained breach of contract when Arthur Andersen created a secondconsulting group, AABC (Arthur Andersen Business Consulting) which began tocompete directly with Andersen Consulting in the marketplace. Many of the AABC firmswere bought out by other consulting companies in 2002, most notably, HitachiConsulting and KPMG Consulting, which later changed its name to BearingPoint.

Andersen Consulting's change of name proved to be fortunate as it avoided the taint whenArthur Andersen was effectively dissolved as a result of its role in the Enron scandal.

Emergence of Accenture

On January 1, 2001 Andersen Consulting adopted its current name, "Accenture". Theword "Accenture" is supposedly derived from "Accent on the future". Although amarketing consultancy was tasked with finding a new name for the company, the name"Accenture" was submitted by Kim Petersen, a Danish employee from the company's
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Oslo, Norway office, as a result of an internal competition. Accenture felt that the nameshould represent its will to be a global consulting leader and high performer, and alsointended that the name should not be offensive in any country in which Accentureoperates.

Place of Incorporation Change

Accenture announced on May 26, 2009 that its Board of Directors unanimously approvedchanging the companys place of incorporation to Ireland from Bermuda and wouldbecome Accenture plc.

The company cited several reasons for the change:

Ireland's sophisticated, well-developed corporate, legal and regulatoryenvironment

Ireland's long history of international investment and long-established commercial

relationships, trade agreements and tax treaties with European Union memberstates, the United States and other countries where Accenture does business

Ireland's stable political and economic environment with the financial and legalinfrastructure to meet Accenture's needs

The change was approved and became effective on September 1, 2009, the beginning ofthe company's 2010 fiscal year.

While Ireland is the company's headquarters for tax and legal purposes, much of theadministration actually occurs inNew York City and Chicago, two of its largest officesworldwide.

Former Bermuda incorporation

In October 2002, the Congressional General Accounting Office (GAO) identifiedAccenture as one of four publicly-traded federal contractors that were incorporated in atax haven country.[11] The other three, unlike Accenture, were incorporated in the UnitedStates before they re-incorporated in a tax haven country, thereby lowering their U.S.taxes. Still, critics[who?] have panned Accenture's incorporation in Bermuda, generallybecause they viewed Accenture as having been a U.S.-based company trying to avoidU.S. taxes.[12] The GAO itself did not characterize Accenture as having been a U.S.-basedcompany; it stated that "prior to incorporating in Bermuda, Accenture was operating as a

series of related partnerships and corporations under the control of its partners throughthe mechanism of contracts with a Swiss coordinating entity."

Subsidiaries

An Accenture building at Reston Town Center
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Coritel BPM is the Spanish subsidiary of Accenture forsoftware development andoutsourcing. It was founded in 1984 and currently has 6,500 workers.

Avanade began as a joint venture between Microsoft and Accenture, but is nowwell over 80% owned by Accenture. It provides IT consulting services and

solutions for the Microsoft software platform.

Navitaire is a subsidiary of Accenture, providing specialized solutions to airlines.

Accenture National Security Services is a subsidiary of Accenture that providesservices directly to United States government in the national-security space. Itscustomers include the Department of Defense, the Department of HomelandSecurity, the Department of Justice (DOJ), and other agencies that focus onnational defense and law enforcement. This Accenture subsidiary was specificallyincorporated as a US subsidiary to meet a congressional mandate that defensecontractorsbe based in the US.

Accenture Defense Group is a subsidiary of Accenture, providing documentmanagement services, information technology software systems and businessprocess improvement strategies. Clients are multinational governments,government suppliers of "WarFighter" goods and services, corporations, and alsoinclude transnational organisations such as the European Space Agency.[13][14]

Accenture Technology Solutions is a subsidiary of Accenture, providingtechnology solutions to the client. The solutions work is mainly offshored to low-wage developing countries like India, The Philippines and Romania - AccentureIndia Delivery Centre, Accenture Delivery Centers in the Philippines and

Accenture Bucharest Delivery Center.

Accenture SAP Solutions is a subsidiary of Accenture, providing SAP computersoftware to clients. It has taken Coritel BPM SAP resources and turned it into anew unit called: ASAPS.

Digiplug is a subsidiary of Accenture, providing digital supply chain solutions tothe entertainment industry. Based in France and founded in 1998, Digiplugsupplies music and video manufacturing and delivery services to major musiclabels as well as wireless carriers and mobile terminal device manufacturersaround the world.

Products and services offered by the company:

o Aerospace & Defense

o Airline

o Automotive

o Banking
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o Border Management

o Building Materials

o Capital Markets

o Chemicals

o Communications

o Consumer Goods and Services

o Customs

o Defense

o Education

o Electronics and High Tech

o Energy

o Financial Services

o Forest Products

o Freight and Logistics

o Health & Public Serviceo Human Services

o Industrial Equipment

o Insurance

o Life Sciences

o Media and Entertainment

o Metals

o Mining

o Nonprofit

o

Postalo Public Safety

o Public Transportation

o Retail

o Revenue

o Travel

o Utilities

WIPROManagement Details

Chairperson - Azim PremjiMD - Azim H PremjiDirectors - Anurag Behar, Ashok Ganguly, Azim H Premji, Azim Premji, B CPrabhakar, Bill Owens, Girish S Paranjpe, Henning Kagermann, Jagdish N Seth,Jagdish N Sheth, N Vaghul, Narayanan Vaghul, P M Sinha, Pratik Kumar, Priya Mohan
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Sinha, Suresh C Senapaty, Suresh Senpaty, Suresh Vaswani, V Ramachandran, VineetAgrawal

Girish S. ParanjpeJt. CEO, IT Business

Member of the BoardWipro Limited

Suresh VaswaniJt. CEO, IT BusinessMember of the BoardWipro Limited

Vertical Business Units

Service Lines

Anand Padmanabhan, Bhanumurthy B. M., G. K. Prasanna, Mark Fleming, N. S.Bala, Rajiv Shah, Soumitro Ghosh

Ashutosh Vaidya, Ayan Mukerji, Deepak Jain, Gangadharaiah C. P., KirkStrawser, K. R. Sanjiv, Sangita Singh, Srinivas Pallia

HISTORY

Wipro Ltd., the flagship company of the Azim H Premji group was incorporated in the year1945. The company started off originally as a manufacturer of vegetable ghee/vanaspati,refined edible oils etc. Gradually the company has diversified into various other businesses.

Today Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified ITServices Company globally. Wipro provides comprehensive IT solutions and services,including systems integration, Information Systems outsourcing, package implementation,

software application development and maintenance, and research and development servicesto corporations globally.

In the Indian market, Wipro is a leader in providing IT solutions and services for thecorporate segment in India offering system integration, network integration, softwaresolutions and IT services. Wipro also has profitable presence in niche market segments ofconsumer products and lighting. In the Asia Pacific and Middle East markets, Wiproprovides IT solutions and services for global corporations.

Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed inIndia on the Stock Exchange - Mumbai, and the National Stock Exchange, among others.

Wipro is the leading strategic IT partner for companies across India, the Middle East andAsia-Pacific - offering integrated IT solutions. They plan, deploy, sustain and maintain yourIT lifecycle through their total outsourcing, consulting services, business solutions andprofessional services. Wipro InfoTech helps you drive momentum in your organisation - nomatter what domain you are in.

Backed by their strong quality processes and rich experience managing global clients across
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various business verticals, they align IT strategies to your business goals. Along with theirbest of breed technology partners, Wipro InfoTech also helps you with your hardware andIT infrastructure needs.

The various accreditations that they have achieved for every service they offer reflect theircommitment towards quality assurance. Wipro InfoTech was the first global softwarecompany to achieve Level 5 SEI-CMM, the world's first IT Company to achieve Six Sigma,as well as the world's first company to attain Level 5 PCMM.

Their continuing success in executing projects is a result of their stringent implementation ofquality processes. Deploying quality frameworks to align with your business will give youthe benefit of a smooth and transparent transition while providing complete IT lifecyclemanagement. Reliability and perfection are a result of their adherence to these qualitybenchmarks and this has been their key differentiator while helping drive your businessmomentum.

The companys experience and expertise are measured against globally recognized standardsto ensure their commitment in delivering competitive solutions to their customers. WiproInfoTech epitomises quality by maintaining high standards in service offerings and products,as well as internal processes and people management. They believe in constantly scalingquality standards by expanding our efficiency in all areas beyond their basic IT offerings.

Different people perceive innovation in various ways. At Wipro InfoTech, their innovativethinking helps them adopt newer business lines and offerings based on your businessexpectations. They have adapted to the changes brought about by technology and businessand this has helped us improve customer experience through service delivery and process

optimisation.

Different divisions of the company:

Wipro Technologies - Wipro Technologies is the global IT services business division ofWipro Limited. With over 20 offices around the world, Wipro Technologies is the No.1provider of integrated business, technology and process solutions on a global deliveryplatform.

Wipro Infotech- Wipro Infotech is the leading strategic IT partner for companies acrossIndia, the Middle East and Asia-Pacific - offering integrated IT solutions. We plan, deploy,

sustain and maintain your IT lifecycle through our total outsourcing, consulting services,business solutions and professional services.

Wipro Consumer Care and Lighting- Wipro Consumer Care and Lighting, a business unitof Wipro Limited, has a profitable presence in the branded retail market of toilet soaps, haircare soaps, baby care products and lighting products. It is also a leader in institutionallighting in specified segments like software, pharma and retail.


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Wipro Infrastructure Engineering - Wipro Infrastructure Engineering was WiproLimiteds first diversification in 1975, which addressed the hydraulic equipmentrequirements of mobile original equipment manufacturers in India. Over the past 25 years,the Wipro Infrastructure Engineering business unit has become a leader in the Hydraulic

Cylinders and Truck Tipping Systems markets in India, and intends growing its business toserve the global manufacturing requirements of Hydraulic Cylinders and Truck Tippers.

Wipro GE Medical Systems - Wipro GE Medical Systems is a joint venture betweenWipro and General Electric Company. As a part of GE Medical Systems South Asia, itcaters to customer and patient needs with a commitment to uncompromising quality. WiproGE is Indias largest exporter of medical systems, with unmatched distribution and servicereach in South Asia. Wipro GE pioneered the manufacture of Ultrasound and ComputedTomography systems in India and is a supplier for all GE Medical Systems products andservices in South Asia.

Products and services offered by the company:

Wipro is having its presence across various verticals viz;

Wipro Personal Computing Products Enterprise Products Software Products and Licenses

Business Technology ServicesBridge between IT applications and business transformation.

Enterprise Application ServicesTransform your business with the right process enablers.

Infrastructure Management ServicesStep up the pace in your technology innovation.

Business Process OutsourcingBring flexibility and cost effectiveness into your business.

ConsultingThink ahead with the right strategic insights.

Testing ServicesEnsure that your ultimate output remains final.

Product Engineering ServicesDefine, manage, study and execute ideas that matter.

Enterprise Technology IntegrationAdapt to the evolving technology landscape.
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Total OutsourcingAchieve maximum value through managed requirements.

What Wipro Does: transforming your business Wipro Technologies, a division of WiproLimited (NYSE:WIT), is amongst the largest global IT services, BPO and ProductEngineering companies. In addition to the IT business, Wipro also has leadershipposition in niche market segments of consumer products and lighting solutions. Thecompany has been listed since 1945 and started its technology business in 1980. Today,Wipro generates USD 6 billion (India GAAP figure 2009-10) of annual revenues. Itsequity shares are listed in India on the Mumbai Stock Exchange and the National StockExchange; as well as on the New York Stock Exchange in the US.

Wipro makes an ideal partner for organizations looking at transformational IT solutionsbecause of its core capabilities, great human resources, commitment to quality and theglobal infrastructure to deliver a wide range of technology and business consultingsolutions and services, 24/7. Wipro enables business results by being a transformationcatalyst. It offers integrated portfolio of services to its clients in the areas of Consulting,System Integration and Outsourcing for key-industry verticals.

Leadership at Wipro: building trust With more than 100,000 associates from over 70nationalities and 72 plus global delivery centers in over 55 countries, Wipros servicesspan financial services, retail, transportation, manufacturing, healthcare services, energyand utilities, technology, telecom and media.

Wipros unwavering focus has been on business transformation with matchlessinnovation in service delivery and business models. More than 800 active clients thatinclude governments, educational institutes, utility services, and over 150 GlobalFortune 500 enterprises have benefited from this approach.

Innovation at Wipro: delivering enhanced business performance Wipro is at theforefront of technological and business co-innovation with 136 patents and inventiondisclosures. With enhanced business performance at the core of its deliveries due to itsstrong R&D and Innovation focus, Wipro gets an enviable 95 percent repeat business.

We make our clients business more efficient through a combination of processtransformation, outsourcing, consulting and technology products and services. As the

worlds first SEI CMM Level 5 Company, Wipro endeavors to deliver reliability andeffectiveness to its customers by maintaining high standards in service offerings throughrobust internal processes and people management systems.

One of the worlds largest third party R&D services provider, Wipro caters to productengineering requirements in multiple domains. Most of the technology that you comeacross in daily life - airplanes, automobile navigation systems, cell phones, computingservers, drug delivery devices, microwaves, printers, refrigerators, set top boxes, TVs -
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will find a Wipro component in them. Our service portfolio includes product strategyand architecture, application and embedded software, electronic and mechanicalhardware, system testing, compliance and certification and product sustenance andsupport.

Wipro believes that certain core technologies have a significant impact on businesscompetitiveness going forward. Towards that direction, Wipros Research andDevelopment activity is currently focused on Cloud Computing, Collaboration, GreenTechnologies, Mobility Applications, Social Computing, Information Management andSecurity.

World over, businesses are transforming constantly, in order to get better and better.Wipro provides the right insight, technology and support to help businesses transform,making business functions simpler, faster and better. In other words, Wipro transformsbusinesses that help transform lives.

Type

Public

BSE: 500209

NASDAQ: INFY

IndustryIT services

IT consulting

Founded 2 July 1981

Founder(s)

N R Narayana Murthy

Nandan Nilekani

N. S. Raghavan

Kris Gopalakrishnan

S. D. Shibulal

K. Dinesh

Ashok Arora

Headquarters Bangalore, Karnataka, India

Key people

N R Narayana Murthy(Chairman)

Kris Gopalakrishnan

(CEO & MD)

S. D. Shibulal

(COO & Director)
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Products Finacle

ServicesInformation technology consulting

services, solutions and outsourcing.

Revenue $ 4.804 billion (31st March, 2010)[1]

Operating

income $1.46 billion (2010)[1]

Profit $1.313 billion (2010)[1]

Total assets $6.150 billion (2010)[1]

Total equity $5.361 billion (2010)[1]

Employees 114,822 (2010)[2][3]

Divisions

Infosys BPO

Infosys Consulting

Infosys Public Services

Infosys Australia

Infosys Brazil

Infosys China

Infosys Mexico

Infosys Sweden

Website Infosys.com

Infosys (BSE: 500209,NASDAQ: INFY) is an information technology servicescompany headquartered in Bangalore, India. Infosys is one of the largest IT companies inIndia with 113,796 employees (including subsidiaries) as of 2010.[3] It has offices in 22countries and development centres in India, China, Australia, UK,Canada and Japan.[4]

Management Details

Chairperson - N R Narayana MurthyMD - S GopalakrishnanDirectors - Claude Smadja, David L Boyles, Deepak M Satwalekar, Jeffrey SLehman, K Dinesh, K Parvatheesam, K V Kamath, Marti G Subrahmanyam, N RNarayana Murthy, Nandan M Nilekani, Omkar Goswami, Parvatheesam K, RamaBijapurkar, S D Shibulal, S Gopalakrishnan, Sridar A Iyengar, Srinath Batni, T VMohandas Pai, V Balakrishnan

FinancialsTotal Income
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Rs. 220620 Million ( year ending Mar 2010)Net Profit - Rs. 57550 Million ( year ending Mar 2010) Company SecretaryKParvatheesamBankersAndhra Bank, Axis Bank , Bank of America, Bank of Baroda,Bank of India , Bank of Maharashtra, Bank of Nova Scotia, Barclays Bank, CanaraBank , Citi Bank, Corporation Bank, DBS Bank, Deutsche Bank, HDFC Bank, HSBC

Bank, ICICI Bank, IDBI Bank, ING Vysya Bank, Punjab National Bank, State Bank ofHyderabad, State Bank of India, State Bank of Mysore, Syndicate Bank, Union Bank ofIndia, Vijaya BankAuditorsBSR & Co

History

Infosys was founded on 2 July 1981 by seven entrepreneurs, N R Narayana Murthy,Nandan Nilekani, Kris Gopalakrishnan,S. D. Shibulal, K Dinesh and Ashok Arora withN. S. Raghavan officially being the first employee of the company. Founders started thecompany with an initial investment ofINR10,000.[5] The company was incorporated as"Infosys Consultants Pvt Ltd." in Model Colony, Pune as the registered office

Infosys headquarters in Bangalore,India

Infosys went public in 1993. Interestingly, Infosys IPO was under subscribed but it wasbailed outby US investment bankerMorgan Stanley which picked up 13% of equity atthe offer price of Rs. 95 per share. The share price surged to Rs. 8,100 by 1999. By theyear 2000 Infosys's shares touched Rs. 15,600 before the catastrophic incident of 9/11,changed all that.

According to Forbes magazine, since listing on the Bombay Stock Exchange till the year2000, Infosys' sales and earnings compounded at more than 70% a year. In the year 2000,

President of the United StatesBill Clinton complimented India on its achievements inhigh technology areas citing the example of Infosys.

In 2001, it was ratedBest Employer in India by Business Today. Infosys was rated bestemployer to work for in 2000, 2001, and 2002 by Hewitt Associates. In 2007, Infosysreceived over 1.3 million applications and hired fewer than 3% of applicants.

Infosys won the Global MAKE (Most Admired Knowledge Enterprises) award, for theyears 2003, 2004 and 2005, being the only Indian company to win this award and isinducted into the Global Hall of Fame for the same.

BusinessWeekreported that Infosys, along with Wipro and TCS accounted for nearly80% of the [H-1B] visa petitions approved in 2007 for the top 10 participants in theprogram.

In 2010, reports were published on the growing resentment among Infosys employees onthe internal company policies.

Initiatives
http://en.wikipedia.org/wiki/N_R_Narayana_Murthyhttp://en.wikipedia.org/wiki/Nandan_Nilekanihttp://en.wikipedia.org/wiki/Kris_Gopalakrishnanhttp://en.wikipedia.org/wiki/S._D._Shibulalhttp://en.wikipedia.org/wiki/N._S._Raghavanhttp://en.wikipedia.org/wiki/Indian_Rupeehttp://en.wikipedia.org/wiki/Infosys#cite_note-4http://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Initial_public_offeringhttp://en.wikipedia.org/wiki/Morgan_Stanleyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/President_of_the_United_Stateshttp://en.wikipedia.org/wiki/Bill_Clintonhttp://en.wikipedia.org/wiki/Business_Todayhttp://en.wikipedia.org/wiki/BusinessWeekhttp://en.wikipedia.org/wiki/Wiprohttp://en.wikipedia.org/wiki/TCShttp://en.wikipedia.org/wiki/H-1B_visahttp://en.wikipedia.org/wiki/N_R_Narayana_Murthyhttp://en.wikipedia.org/wiki/Nandan_Nilekanihttp://en.wikipedia.org/wiki/Kris_Gopalakrishnanhttp://en.wikipedia.org/wiki/S._D._Shibulalhttp://en.wikipedia.org/wiki/N._S._Raghavanhttp://en.wikipedia.org/wiki/Indian_Rupeehttp://en.wikipedia.org/wiki/Infosys#cite_note-4http://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Initial_public_offeringhttp://en.wikipedia.org/wiki/Morgan_Stanleyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/President_of_the_United_Stateshttp://en.wikipedia.org/wiki/Bill_Clintonhttp://en.wikipedia.org/wiki/Business_Todayhttp://en.wikipedia.org/wiki/BusinessWeekhttp

Information Technology Introdc FULL-1

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