INFORMATION TECHNOLOGY IMPROVEMENTS 2019-2023 … · 2019-2023 CAPITAL IMPROVEMENT PLAN ($...

X-680035 Application Development 43

X-680012 Application Performance Testing Tools 33

X-650011 ARA - 311 Upgrade or Replacement 30

X-650013 ARA - Permit and Inspection Software 31

X-680024 Citizen Engagement Software 39

X-680003 Data Center Refresh 32

X-680036 Desktop OS Upgrade 44

X-680037 EAS EGIS Infrastructure Refresh Phase II 45

X-680048 Enterprise Data Warehouse & Analytics 52

X-640018 FIN - Contract/Procurement Mgt System 28

X-640017 FIN - SAP Budgeting Software 27

X-640021 FIN - SAP Proj. Capitalization Workflow 29

X-250002 GSD - Real Estate Module 22

X-150018 HEC - Audio-Video Refresh 19

X-150005 HEC - Dispatch Server Refresh 17

X-150011 HEC - Firehouse Hardware 18

X-120007 HFD - EAS Upgrade 16

X-100032 HPD - Air Support Inventory Contl System 13

X-100025 HPD - Body Cameras 9

X-100028 HPD - City-County Software Interface 11

X-100031 HPD - Command Center Video Wall 12

X-100035 HPD - Crime Analysis Integrated System 14

X-100027 HPD - In-Car Video Cams and Storage 10

INFORMATION TECHNOLOGY IMPROVEMENTS 2019-2023 CAPITAL IMPROVEMENT PLAN

CIP No. Project Page

1



X-100023 HPD - IT Equipment 8

X-100050 HPD - Mobile Technology Refresh 15

X-100007 HPD - Operational Systems Refresh 4

X-100013 HPD - Smartphone App For Citizens 5

X-100014 HPD - Smartphone App Internal 6

X-100017 HPD - Video Operational Growth 7

X-340014 HPL - Public Facing Computers 24

X-340010 HPL - Radio Frequency ID Technology 23

X-800009 HR - SAP Death Benefit Form Automation 54

X-800003 HR - SAP Grievance Tracking & Filing 53

X-680038 IT Help Desk Software Upgrades 46

X-680039 Legacy Application Redesign 47

X-900001 LGL - Case Mgt System Replacement 55

X-680044 Managed Contract Services 51

X-680040 Master Data Management 48

X-160004 MCD - Courtroom Electronic Recording 20

X-160007 MCD - Online Class Registration 21

X-680032 Network Equipment Spares 42

X-680015 Network Refresh 35

X-680023 Network Security Tools 38

X-510002 OBO - MWBE Automation 25

X-680030 PC Replacement 41

X-680014 SAP Business Warehouse Implementation 34

2



X-680041 SAP Open Enrollment Server Storage 49

X-680042 SAP System to Monitor Interfaces 50

X-680026 SAP Tools Optimization 40

X-680017 SAP Training Tools 36

X-640001 SAP-CIP Enhancements 26

X-680022 Server/Storage Upgrades/Enhancements 37

3

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Operational Systems Refresh

Project No. X-100007

Project Description

Procure, install/configure hardware and/or software updates and/orupgrades required to meet operational needs and normal datastorage growth requirements for the department. This project isfor servers for data storage that includes 6 blades, SAN storage,professional services and other server related software.

City Council District

Location CITYWIDE Address Descr 2:

Served: CITYWIDE Zip Codes:

Key Map: Category:

Location Code: UA-00 Sub-Category:

Project Justification

Systems must be properly maintained to ensure optimal operation;storage capacity must keep pace with department's ever increasingdemand for data storage or pruning/purging will be required.

Units: 0

Start Year: 2018RCC Total $ RCA Total $

Fiscal Year Planned AppropriationsProject Allocation Previous

Appropriations 2019-2023 ProjectTotal2019 2020 2021 2022 2023

Initiating

Planning

Executing 587 600 300 300 200 1,400 1,987

Monitoring & Controlling

Closing

Total Allocation 587 600 300 300 200 1,400 1,987

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 587 600 300 300 200 1,400 1,987Total Funds 587 600 300 300 200 1,400 1,987

Adopted CIP Form A4

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Smartphone App For Citizens


Project Description

The app will be designed to integrate social media and HPD’sweb-based applications and provide critical information to thepublic regarding HPD’s services and functions.




Key Map: Category:



This process will enable HPD to provide users with real time newsalerts, information that is requested from the public such asweb-based links and contact numbers and on-line sites where they canreport crime.

Units: 0

Start Year:RCC Total $ RCA Total $



Initiating

Planning

Executing 107 107 107


Closing

Total Allocation 107 107 107

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 107 107 107Total Funds 107 107 107

Adopted CIP Form A5

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Smartphone App Internal


Project Description

Provide officers a smart phone app that will give them access to theTexas and National Criminal Information Centers, Texas DPS Driversrecords, warrant records, etc. It also provides tools to directlyrecord photos, videos and audio for documentation of witness orother statements.




Key Map: Category:



Officers have to forego law enforcement opportunities because oflack of readily available information. Officers currently have noaccess to Criminal Justice Information Services (CJIS) and otherpolice information outside their vehicle.

Units: 0




Initiating

Planning



Closing


Source of Funds


Adopted CIP Form A6

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Video Operational Growth


Project Description

Purchase, installation, and configuration of hardware and softwareto increase storage capacity for videos related to in-car cameras,interview rooms, and body cameras. Data storage and routine serverupdates are required to accommodate video operations and growth.




Key Map: Category:



Video systems must be properly maintained to ensure optimaloperation; storage capacity must keep pace with HPD's everincreasing demand for video storage.

Units: 0




Initiating

Planning

Executing 1 333 333 334


Closing

Total Allocation 1 333 333 334

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 1 333 333 334Total Funds 1 333 333 334

Adopted CIP Form A7

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - IT Equipment


Project Description

Procure network equipment, servers and software updates to meetCriminal Justice Info Services (CJIS) compliance.




Key Map: Category:



Various system and infrastructure components have reachedend-of-life support and must be updated or upgraded to comply withCJIS policy.

Units: 0




Initiating

Planning

Executing 1,032 1,951 1,951 2,983


Closing

Total Allocation 1,032 1,951 1,951 2,983

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 1,032 1,951 1,951 2,983Total Funds 1,032 1,951 1,951 2,983

Adopted CIP Form A8

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Body Cameras


Project Description

Purchase of body-worn cameras for patrol officers. City Council District



Key Map: Category:



Body cameras contemporaneously record environment, conditions andactivities of an event. Cameras will capture a video recording ofcritical incidents and encounters with the public, strengthen policeaccountability, and provide a valuable new type of evidence.

Units: 0




Initiating

Planning

Executing 3,912 539 539 4,451


Closing

Total Allocation 3,912 539 539 4,451

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 3,912 539 539 4,451Total Funds 3,912 539 539 4,451

Adopted CIP Form A9

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - In-Car Video Cams and Storage


Project Description

Replacement of the 225 aging in-car video recording systems andupdate/increase video storage capacity. In-car video is used bytraffic and DWI units to record public interactions, violations andevidence preservation.




Key Map: Category:



The current in-car video camera system is failing at a high rate. Inaddition, the application server is not Criminal Justice InformationServices (CJIS) compliant and the Video Management Software is notcompatible with HPD's new Video Evidence Management System.

Units: 0




Initiating

Planning



Closing 800 800

Total Allocation 800 400 400 1,200

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 800 400 400 1,200Total Funds 800 400 400 1,200

Adopted CIP Form A10

2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - City-County Software Interface


Project Description

The City has entered into an agreement with the County to jointlyfund a new processing center. This request reflects the fundingneeds of that agreement.




Key Map: Category:



City of Houston information technology can communicate with the newprocessing center. Units: 0




Initiating

Planning

Executing 600 300 300 900


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Command Center Video Wall


Project Description

Upgrades to the video wall system in the HPD Command Center to makethe system a high definition system. Upgrades include converting theinputs from low definition to HDMI as well as increasing thenumber of feeds for displaying on the video wall.




Key Map: Category:



The existing video wall in the Command Center displays onlylow-quality images and has limited capabilities. Units: 0




Initiating

Planning

Executing 55 55 55


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Air Support Inventory Contl System


Project Description

Find a new aircraft maintenance and inventory system to replace theexisting system with yearly maintenance that can provide thefeatures required for inventory of the 10's of thousands of partsmaintained at the hangar, as well as tracking all of themaintenance activities on all aircraft.




Key Map: Category:



To be able to complete the replacement of the non-supported aircraftmaintenance & inventory and flight logging systems used at AirSupport division.

Units: 0




Initiating

Planning

Executing 43 57 57 100


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Crime Analysis Integrated System


Project Description

Replace the outdated system with an updated model with comprehensiveadvanced analytics that integrates automatically with the TiburonRMS, the data warehouse of old crime reports, City ESRI GIS, local,state and federal database sharing systems, and facilitates jointuse, input and analysis by regional agencies.




Key Map: Category:



Crime Analysis system is currently outdated and is a standalonesystem. This system will be automatically updated with allapplications as well as federal, local and state agencies.

Units: 0




Initiating

Planning

Executing 719 585 585 1,304


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPD - Mobile Technology Refresh


Project Description

Replace end-of-life devices. City Council District



Key Map: Category:



HPD has ruggedized laptops in the police vehicles that will beexceeding 6 years old and need replacement. In FY19 there areapproximately 2200 Getac rugged mobile laptops that will be 6years and older and will need to be replaced to stay current withtechnology and to provide reliable equipment to officers in thefield.

Units: 0

Start Year:

RCC Total $ RCA Total $



Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HFD - EAS Upgrade


Project Description

Replace Fire Station Alerting system with digital/network basedalerting system. The new system would make the Fire Station SMARTcontrolled by network components that interface the buildingslights, audio, paging, and alert modules with the city's Dispatchsystem at the HEC.




Key Map: Category:



The Fire Department's Emergency Alerting System to Fire Stations isbased on old analog technology and needs to be replaced with adigital/network based solution.

Units: 0




Initiating

Planning

Executing 2,000 2,000 2,000


Closing

Total Allocation 2,000 2,000 2,000

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 2,000 2,000 2,000Total Funds 2,000 2,000 2,000


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HEC - Dispatch Server Refresh


Project Description

Purchase/upgrade servers where Computer Aided Dispatch residesproviding a more stable environment for emergency dispatch.




Key Map: Category:



The current high availability titanium servers that Computer AidedDispatch uses are approximately 10 years old, posing a risk to bothHFD and HPD dispatch operations.

Units: 0




Initiating

Planning

Executing 75 287 287 362


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HEC - Firehouse Hardware


Project Description

Move/upgrade of the Firehouse records management system. Alldispatched calls for service and their associated information arestored in this system.




Key Map: Category:



The Departmental IT platform is in need of increased capability tosupport additional HFD applications moving into the HEC. Thisincludes the last phase of the emergency alerting project and themove/upgrade of the Firehouse records management system. This willcomplete the refresh of the HEC Departmental platform with theexception of CAD.

Units: 0

Start Year: 2016




Initiating

Planning

Executing 207 82 82 289


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HEC - Audio-Video Refresh


Project Description

AV system tailored to the Houston Emergency Center. City Council District



Key Map: Category:



The Houston Emergency Center currently has a critical need toreplace AV technology. Current system is antiquated for projecting911 priority calls.

Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: MCD - Courtroom Electronic Recording


Project Description

Prepare for the possible change in State Law that will allow for theelectronic recording of proceedings.




Key Map: Category:



Increase ability of the courthouse to maintain an accurate record ofcourtroom proceedings. Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: GSD - Real Estate Module


Project Description

Implementing the real estate management module that came with theproject management software purchased by GSD Design &Constructionwill enable GSD Real Estate (RE) to plan, manage, and communicatewith other GSD divisions and stakeholders more effectively.




Key Map: Category:



GSD RE needs a system which will track all elements of real estateplanning and management, a system that will result in increasedproductivity, accountability, and tighter control over costs andschedule, which ultimately will reduce expense, use time moreeffectively, and improve communication.

Units: 0

Start Year:




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPL - Radio Frequency ID Technology


Project Description

Provide library locations with Radio-frequency identification (RFID)equipment.




Key Map: Category:



RFID equipment will provide improvements to the customer experiencewhen checking out and returning materials by speeding up bothfunctions. The equipment will also increase the ability toinventory collections quickly and prevent thefts.

Units: 0




Initiating

Planning

Executing 703 417 417 1,120


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: MCD - Online Class Registration


Project Description

Add functionality for citizens to register and pay for their onlineAlcohol and Tobacco awareness classes managed by MCD. Currentlypayment must be done in-person, this capability will decreaseno-shows and decrease staff processing payments.




Key Map: Category:



Increase citizens access to Alcohol and Tobacco (A&T) classesthrough an efficient registration process. Units: 0




Initiating

Planning

Executing 28 28 28


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HPL - Public Facing Computers


Project Description

Replace aging Public Facing Personal Computers City Council District



Key Map: Category:



HPL has approximately 2,000 public facing PCs and laptops that arein need of replacement. Many of these PCs are more than 5-7 yearsold and are in need of replacement.

Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: OBO - MWBE Automation


Project Description

Create an application for department services which allows them toreceive requests from all departments. This new system should allowall departments citywide to submit requests for waivers, goalreductions and other forms to OBO Department Services withattachments.




Key Map: Category:



The current excel spreadsheet contains several years of information,and data is continuously added to this spreadsheet by multiple usersbut there is no backup storage in cases something happens to thisfile. When this file becomes too large it has the potential tobecome corrupt which means we will have no access to vitalinformation.

Units: 0

Start Year:




Initiating

Planning

Executing 78 78 78


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP-CIP Enhancements


Project Description

Improvements to the CIP transaction codes in SAP to includemulti-profile WBS numbers, tracking posted budget and businessobjects reporting.




Key Map: Category:



Improvement to Capital Improvement Plan reporting, accounting, andprocess enhancements. Units: 0




Initiating

Planning

Executing 130 51 53 25 129 259


Closing

Total Allocation 130 51 53 25 129 259

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 51 53 25 129 129Total Funds 130 51 53 25 129 259


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: FIN - SAP Budgeting Software


Project Description

To improve City's budget software to allow more linkage to other SAPmodules as well as automation to increase efficiency and accuracy.




Key Map: Category:



Current system still requires manual adjustments and Excelspreadsheet analysis to calculate financial projections. Units: 0




Initiating

Planning

Executing 2,125 2,125 2,125


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: FIN - Contract/Procurement Mgt System


Project Description

The proposed solution is to implement a Procurement and ContractManagement System to help minimize repetitive work, help staffmanage workload and priorities, and provide essential capabilitiesto support the procurement, contracting, and contract administrationprocesses.




Key Map: Category:



The current process is generally manually performed. This 90% of theprocess consists of the collaborative effort with end users andLegal associated with scope development, document development,scheduling, and other activities that comprise the contractformation stage.

Units: 0

Start Year: 2017




Initiating

Planning

Executing 625 2,300 2,300 2,925


Closing

Total Allocation 625 2,300 2,300 2,925

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 625 2,300 2,300 2,925Total Funds 625 2,300 2,300 2,925


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: FIN - SAP Proj. Capitalization Workflow


Project Description

SAP Project Module transaction code (CJ20N) needs to be upgraded toprovide update on project completions.




Key Map: Category:



Project Workflow Communication is needed between project managementand asset management for project status/completion. Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: ARA - 311 Upgrade or Replacement


Project Description

Upgrade 311's Lagan system. Upgrading or replacing will also providebetter reporting and analysis of service calls between departmentsand to City administration.




Key Map: Category:



The current version of 311 is aging and there is only minimal vendorsupport. Unable to make modification to the system to better supportthe 311 system.

Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: ARA - Permit and Inspection Software


Project Description

Implement new permit, license and inspection software. The legacysystem transportation module’s primary application focuses on themanagement and tracking of permits, licenses and registration forconsumer transportation services such as limos, taxis, etc.




Key Map: Category:



Currently, the legacy system is very cumbersome and it struggles toprovide timely and reliable processing of transportation requests.Due to high demand for these permits, ARA requires a reliableautomated system to manage these requests in a timely anduser-friendly fashion.

Units: 0

Start Year:




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Data Center Refresh


Project Description

These funds will be used to ensure adequate technologyinfrastructure is in place to support and provide service to alldepartments supported by the Data Center. Examples of infrastructureincludes large core network devices, server systems, racks, securitydevices and power infrastructure.




Key Map: Category:



Hardware/Software will eventually be end of life and require arefresh in order to remain manageable and supportable. Growth canalso be covered through this initiative to support new systems.

Units: 0




Initiating

Planning

Executing 2,855 1,000 500 1,500 4,355


Closing

Total Allocation 2,855 1,000 500 1,500 4,355

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 2,855 1,000 500 1,500 4,355Total Funds 2,855 1,000 500 1,500 4,355


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Application Performance Testing Tools


Project Description

Application testing automation tool to increase delivery confidenceand minimize risk of incomplete testing due to limited resources.Increased accuracy and productivity with new automation tool.




Key Map: Category:



Each application upgrade implementation is unique and requiresextensive testing. Manual testing of upgrades represent asignificant share of testing effort and can often be a bottleneck.This process requires a lot of resources and time but isn'tsustainable and suffers from declining ROI.

Units: 0

Start Year: 2018




Initiating

Planning

Executing 165 200 200 365


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP Business Warehouse Implementation


Project Description

This project will replace Rapid Marts with SAP Business Warehouse.Business Warehouse is a combination of databases and databasemanagement tools that are used to support management decisionmaking.




Key Map: Category:



SAP Rapid Marts (RMs) is no longer supported by SAP, thus posingsupport issues and lack of scalability to expand beyondimplementation.

Units: 0




Initiating

Planning

Executing 100 525 525 625


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Network Refresh


Project Description

HITS will deploy new switches to replace the oldest network switchesin the environment to move towards a maintainable 7-year refreshcycle for network equipment. Include CJIS Remediation of HPDnetwork.




Key Map: Category:



Address the aging network infrastructure. Maintain or increasenetwork performance and security updates that can be hamperedbecause of out of date software/hardware.

Units: 0




Initiating

Planning

Executing 7,176 2,850 850 2,517 6,217 13,393


Closing

Total Allocation 7,176 2,850 850 2,517 6,217 13,393

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 7,176 2,850 850 2,517 6,217 13,393Total Funds 7,176 2,850 850 2,517 6,217 13,393


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP Training Tools


Project Description

Create documentation, context-sensitive online help, and transactionsimulations for SAP environment (uPerform).




Key Map: Category:



SAP Training materials are essential for any changes or modificationbeing made in the system. The training is developed using InfoPakwhich reached the end of its life cycle in May 2015. The support wasnot extended beyond May 2017.

Units: 0




Initiating

Planning

Executing 1,050 1,050 1,050


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Server/Storage Upgrades/Enhancements


Project Description

Allow for the replacement of servers and server related hardware. City Council District



Key Map: Category:



Replace aging infrastructure as it comes end of life or fails andprovide additional storage or capacity for new projects. Units: 0




Initiating

Planning

Executing 2,383 300 300 300 1,708 2,608 4,991


Closing

Total Allocation 2,383 300 300 300 1,708 2,608 4,991

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 2,383 300 300 300 1,708 2,608 4,991Total Funds 2,383 300 300 300 1,708 2,608 4,991


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Network Security Tools


Project Description

Provide secure management of the City's network. Network managementand security software will resolve access problems to wired andwireless networks.




Key Map: Category:



These tools are needed to allow the network team to securely supportthe City's network infrastructure. Units: 0




Initiating

Planning

Executing 100 50 50 100 200


Closing

Total Allocation 100 50 50 100 200

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 100 50 50 100 200Total Funds 100 50 50 100 200


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Citizen Engagement Software


Project Description

HITS department can provide innovative technology solutions thatwill engage citizens and potentially generate revenue.




Key Map: Category:



Currently, HITS is not engaged with citizens. There is theopportunity to build day-to-day interactions and mutual technologyconversations of benefit with the educational community and citizensof Houston.

Units: 0




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP Tools Optimization


Project Description

Combined SAP Transport and Change Management System, Network LoadBalancers, and SAP Business Objects Service Pack Upgrades to ensurethe delivery of highly available applications to the City'scitizens, customers, and employees.




Key Map: Category:



There are several efficiencies that can be gained by implementingthe Transport management system (automates a paper based process,and provides reports requested by auditor), CHARM (manages changesto the system) and Early Watch Reports (delivers system performanceand risk alerts).

Units: 0

Start Year:




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: PC Replacement


Project Description

Replace PCs that have reached their useful life. City Council District



Key Map: Category:



Refreshing PCs is necessary in order to comply with security policyand procedure and to ensure that applications that employees needaccess to can be used without issue.

Units: 0




Initiating

Planning

Executing 1,865 1,000 1,000 1,000 2,055 5,055 6,920


Closing

Total Allocation 1,865 1,000 1,000 1,000 2,055 5,055 6,920

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 1,865 1,000 1,000 1,000 2,055 5,055 6,920Total Funds 1,865 1,000 1,000 1,000 2,055 5,055 6,920


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Network Equipment Spares


Project Description

Provide network equipment spares (switches). City Council District



Key Map: Category:



There is currently a lack of on-hand equipment for unschedulednetwork events/failures. Units: 0




Initiating

Planning

Executing 120 40 40 40 120 240


Closing

Total Allocation 120 40 40 40 120 240

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 120 40 40 40 120 240Total Funds 120 40 40 40 120 240


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Application Development


Project Description

Throughout the year, HITS is requested to assist withapplication/website development in support of City initiatives. Thisrequest will allow for a faster response time and will provide fordedicated staff to respond and implement technology solutionsefficiently.




Key Map: Category:



This request will support the development of applications andwebsite that are requested for different projects that come upthroughout the year. HITS is not always able to do specific andtimely app/web development due to other priorities and sometimesdue to lack of a particular skill.

Units: 0

Start Year:




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Desktop OS Upgrade


Project Description

Migrate to a newer (supported) version of Microsoft Windows 10. Thiseffort will also require validation that currently used applicationsrun properly on the Windows 10 version of the operating system.Additionally, there may be scenarios where additional hardwareand/or software is needed in order to complete the upgrade.




Key Map: Category:



Keep all Desktop Operating Systems (OS) supported and secure bymigrating to the Windows 10 OS. The Windows 7 Operating System (OS)went into extended support 1/15/2015. Microsoft will no longerprovide security patches once extended support is exhausted whichis why COH must upgrade to keep the environment secure and reliable.

Units: 0

Start Year: 2018




Initiating

Planning

Executing 250 536 268 804 1,054


Closing

Total Allocation 250 536 268 804 1,054

Source of Funds

1800 - Equipment Acquisition Consolidated Fund 250 536 268 804 1,054Total Funds 250 536 268 804 1,054


2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: EAS EGIS Infrastructure Refresh Phase II


Project Description

Complete Geospatial Information Systems (GIS) infrastructureupgrade.




Key Map: Category:



Aging GIS infrastructure possesses risk for GIS operationsenterprise-wide. Existing servers are out of warranty. Units: 0




Initiating

Planning

Executing 268 268 536 536


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: IT Help Desk Software Upgrades


Project Description

Add the Project Module, Governance Risk and Compliance Modules andAsset Management modules to ServiceNow (current Help Desk Softwareapplication).




Key Map: Category:



Service Now can provide an enormous depth of functionality that isnot currently available within any existing toolset offered withinthe City's application portfolio.

Units: 0




Initiating

Planning

Executing 107 107 214 214


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Legacy Application Redesign


Project Description

Update several legacy applications that are end of life or needupdate to meet current/future departmental/city needs.




Key Map: Category:



Several legacy COH Applications require immediate improvement toensure they can continue to properly function and deliver the neededsoftware services. Most of the applications identified are wellbeyond industry standard for operations.

Units: 0




Initiating

Planning

Executing 300 120 420 420


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Master Data Management


Project Description

There is a need for the city to develop enterprise data governanceand master data. This is to establish an Master Data Managementstrategy and roadmap; and design, implement MDM in Enterprise DataWarehouse platform that will work with all enterprise applicationsin the city to create single version of truth aboutdimensional/subjects data.




Key Map: Category:



Lack of master data in city applications causes fragmentedinformation which impairs precise decision making in analytics.There are no common identifiers for many dimensional data across thecity. The objective is to streamline and create single version ofthat data so that the data can be used consistently citywide.

Units: 0

Start Year:




Initiating

Planning

Executing 259 259 518 518


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP Open Enrollment Server Storage


Project Description

Purchase additional equipment to support implementation and supportrequirements.




Key Map: Category:



Additional server and storage hardware is need for SAP OpenEnrollment. Units: 0




Initiating

Planning

Executing 268 134 402 402


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: SAP System to Monitor Interfaces


Project Description

Install a batch and interface monitoring system. This system willencrypt and transfer files as well as generate alerts wheninterfaces or applications fail.




Key Map: Category:



Each day we have to manually run interfaces that fail. Theimplementation of this system will reduce this overhead. The systemwill help the City keep up with the latest requirements ofencryption as well as file transfer protocol.

Units: 0




Initiating

Planning

Executing 375 321 696 696


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Managed Contract Services


Project Description

Source highly skilled hard to hire resources that will help toensure that systems are configured with a high availability approach(both physical and virtual).




Key Map: Category:



The network voice team and some areas of operations/servicemanagement does not have adequate support resources to activelysupport and manage the technology services for the City of HoustonHITS departments. This leads to degradation in service delivery forcritical public service areas that require 24/7 support.

Units: 0

Start Year: 2018




Initiating

Planning

Executing 550 350 350 900


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: Enterprise Data Warehouse & Analytics


Project Description

Creation of a centralized Enterprise Data and Analytical Center(EDAC). Support strategy, planning, implementation and maintenanceof the data warehouse and analytical environment as well asHOUSTAT, Procurement Data Marts, HR Analytics and otherdepartmental initiatives. EDAC will maintain, upgrade and improveOpen Data Portal.




Key Map: Category:



There are multiple data initiatives that are disparate,decentralized and not accurate. This creates duplicationand prevents data driven decision making for process improvements,improvement in quality of services, savings initiatives andimprovements to transparency.

Units: 0

Start Year:




Initiating

Planning



Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HR - SAP Grievance Tracking & Filing


Project Description

Use the grievance tracking system currently available in SAP. Asystem for filing grievances electronically could be set up bymaking forms and instructions available through ESS. Forms wouldthen be sent to the appropriate person for filing. The forms andinstruction formats would be similar to those currently used in hardcopy format.




Key Map: Category:



The SAP system would allow for the data to be entered in one systemfor all steps of the grievance process. One system would cut down onduplication of data entry. Electronic filing of grievances saves ontravel time away from work for employees. It also saves on recordretention expenses.

Units: 0

Start Year:




Initiating

Planning

Executing 50 50 50


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: HR - SAP Death Benefit Form Automation


Project Description

Death Benefit form will be created in Employee Self-Service (ESS)portal and already scanned documents in OnBase will be madeavailable via links to the ESS Portal.




Key Map: Category:



The Death Benefit Form today is a paper based and is not trackedelectronically. The request is to automate and make the formsavailable on ESS Portal. The future plan is to validate these formselectronically and employees can change information on the formsbased on the life event.

Units: 0

Start Year:




Initiating

Planning

Executing 75 75 75


Closing


Source of Funds



2019-2023 CAPITAL IMPROVEMENT PLAN ($ Thousands) CITY OF HOUSTON - INFORMATION TECHNOLOGY IMPROVEMENTSProject: LGL - Case Mgt System Replacement


Project Description

Obtain and implement a legal industry standard case managementsystem.




Key Map: Category:



The Legal Department's current case management system is outmodedand not compatible with the workflow of the Legal Department. Units: 0




Initiating

Planning



Closing


Source of Funds



FISCAL YEAR 2019 - 2023 CAPITAL IMPROVEMENT PLAN

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