Information Technology - aircraft

8/12/2019 Information Technology - aircraft

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White Paper: Flatirons Solutions, 2MoRO Solutions, Holocentric Case Study: National Airways Corporation

Vendor Job Card: 2MoRO Solutions PLUSHow I see IT, News, Upcoming and Past Webinars, MRO Software Directory

V3.1 MARCH/APRIL 2014

HOW YOU USE YOUR DATAHowever collected, data improves

performance on all frontsDOCUMENT MANAGEMENTWho is adopting new standards and how are they fitting in

LEVERAGING CHANGEIf youre going to upgrade, upgrade everything


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Editors commentMRO IT is about the latest technologies and solutionsleveraging value from the whole fleet, all the time

The first flight of the Boeing 737 MAX in 2017 will mark a significant aviation milestone. Firstflown in 1967, this is no legacy aircraft: the 737 MAX will illustrate that new technology

efficiency and established reliable success are far from mutually exclusive ideas. I mention

this because ability to span several generations of technological enhancement matters in

commercial aviation as it is and as it is likely to become.

Given the high cost of development, it is likely that future new designs will need to adapt

to changing requirements and possibilities over a production cycle spanning many decades.

Also, given the purchase price of new aircraft, owners (airlines and lessors) will want to

apply whatever technologies and processes can best ensure a long and productive life for

their investment. Most of these technologies and processes will be Aircraft IT or use IT for

their effectiveness.

There is an article in this issue from an airline using an engineering upgrade requirement

to leverage a whole lot more IT capability which will serve for many years to come. Theres also an article on the latest

information exchange standards, making documentation more useful and easier to use and, at the same time, better

able to manage engineering, technology and IT changes emerging in future years. Efficient use of aircraft is a keyto business success for airlines; so the article on using data culled from experience to better plan maintenance and

forecast wear offers real value. Finally, an article on leveraging business value from an unavoidable process: compliance

generates lots of useful information; so use it profitably.

As always, youll learn what makes a key software vendor tick plus How Michael Denis sees IT. All wrapped with useful

news and information from your sector.

The Aircraft IT live demonstration webinars allow readers to research the software package most appropriate for their

needs and access past webinars with more focus than ever while, of course, future webinars are open for every reader

who registers.

Technology and IT solutions will continue to amaze us but they will have to be able to benefit existing as well as new

designs and processes to be economically acceptable to the market. At Aircraft IT MRO we aim to keep you up to date

on new ideas as well as the latest developments in established ideas and designs that work.

Aircraft IT MRO: what you need to know about what works in your world.

Ed Haskey

CLICK HERE: Send your feedback and

suggestions to AircraftIT MRO

CLICK HERE: Subscribe for freeAircraftIT MRO is published bi-monthly and is an affiliate of Aircraft Commerceand part of the AviationNextGen Ltd group. The entire contents within this

publication Copyright 2014 AviationNextGen Ltd an independent publication

and not affiliated with any of the IT vendors or suppliers. Content may not be

reproduced without the strict written agreement of the publisher.

The views and opinions expressed in this publication are the views of the

authors and do not necessarily reflect the views or policies of their companies

or of the publisher. The publisher does not guarantee the source, originality,

accuracy, completeness or reliability of any statement, information, data, finding,

interpretation, advice, opinion, or view presented.

AircraftIT MROPublisher/Editor: Ed Haskey

E-mail: [email protected]: +44 1273 454 235

Website: www.aircraftIT.com

Copy Editor/Contributor: John HancockE-mail: [email protected]

Magazine Production: Dean CookE-mail: [email protected]

04 NEWSTheres always a lot going on with Aircraft MRO IT which has to deliver ever more in the age of the connected aircraft.MRO IT managers can follow developments on www.aircraftit.com/MRO and here in the Aircraft IT MRO e-journal.

18 CASE STUDY: STEPPING UP WITH MRO SOFTWARERob Vogel, Senior Manager, National Airways CorporationWhen National Airways Corporation (NAC) decided on a system, it had to achieve much more than a simpleengineering upgrade: read how the change was managed.

21 VENDOR JOB CARD: 2MoRO SOLUTIONSPierre Dagois reveals the principles and ethos which have made 2MoRO Solutions the success it is todayIn this Job Card, Pierre Dagois, Chief Executive Officer of 2MoRO Solutions explains the philosophy and practice onwhich 2MoRO has built its IT and business achievements

22 UPCOMING LIVE MRO SOFTWARE DEMONSTRATION WEBINARSA preview of live MRO software demonstration webinars featuring AD Software on 20th February 2014 and Volartecon 6th March 2014.

24 WHITE PAPER: EARLY ADOPTERSDavid Boyer, VP of Aerospace Operations, and Tim Larson, Global Product Manager at Flatirons SolutionsThis final article looks at how organizations in the civil aviation ecosystem are adopting best practices to supportiSpec 2200 and S1000D information exchange standards to accommodate both existing and new-generation fleets.

29 COLUMN: HOW I SEE ITMichael Denis looks at the predictions for 2014Who would have thought it? Michael Denis offers his as usually well-informed and succinct predictions for the yearahead and they include some interesting thought provokers for MRO IT executives.

30 WHITE PAPER: USING DATA TO IMPROVE MRO SCHEDULE MANAGEMENTA. Ben Zakour, Research and Development Engineer, 2MoRO SolutionsApplying intelligence and real in-service data to maintenance planning and wear/failure forecasting can make MROmore efficient and more effective.

34 PAST WEBINARS: KNOWLEDGE TRANSFER AND ACCESS FOR INDUSTRY EXPERTSView Video Recordings of our Past Live MRO Software Demonstration Webinars. See full information and view videorecordings of past Live MRO Software Demos, including: Lufthansa Technik AG, 2MoRO Solutions, AeroSoft Systems,

Aircraft Data Systems (ADS).

36 WHITE PAPER: STRONGER WHEN TACKLED TOGETHERGeoff Zuber, Director, HolocentricIts all too easy to see regulatory compliance as a burden on the business when, in fact it can be leveraged andarranged to deliver a range of real business benefits.

38 EVENT PREVIEW: AIRLINE & AEROSPACE MRO AND OPERATIONS IT CONFERENCE

43 MRO SOFTWARE DIRECTORYA detailed look at the worlds leading MRO IT systems.
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4 | NEWS| AIRCRAFT ITMRO | MARCH/APRIL 2014

New helicopter engineering clients for 2MoROs Aero One whileAero-Webb gains much sought-after SAP certificationAERO ONE BY 2MoRO SOLUTIONS HAS BEEN CHOSEN BYEUROCOPTER MALAYSIA FOR THE MANAGEMENT OF THE PART145 ACTIVITIES2MoRO was proud to announce that after a competition and proof ofconcept, in early December 2013 EUROCOPTER Malaysia signed for Aero Oneto complete its Information System and manage its Part 145 business. AeroOne will complete SAP Business One, the world proven ERP for small andmedium size companies so as to offer to EUROCOPTER Malaysia one uniqueinformation system to manage all its activities.This choice demonstrates once again the relevance of the solution SAP

Business One + Aero Oneto meet the needs of subsidiaries of large groupsor small and medium-sized aircraft operators or repair centers. Indeed, thesecompanies are looking for an easy-to-use information system to establish andmaintain. They want to avoid having to manage data consistency betweenfinancial systems, inventory system, maintenance system, billing system,flight operations system... all these features are now possible in a singlesystem based on a single database. This greatly facilitates the managementof the company that can rely on reports and dashboards based on reliable,comprehensive and accurate data.

Available today in five languages (English, Spanish, Russian, French andPortuguese) and already operated in more than 15 countries, Aero One isdelivered by a worldwide network of partners that leverage SAPs globalknowledge to provide local service and support.

AERO ONE BY 2MoRO HAS BEEN CHOSEN BY EUROCOPTERKAZAKHSTAN ENGINEERINGIN less than two months following the EUROCOPTER Malaysia deal (see above), atthe beginning of February 2014 a second AIRBUS HELICOPTER subsidiary selected2MoRO and its software Aero One to manage their Maintenance activities.EUROCOPTER KAZAKHSTAN ENGINEERING signed with Aero One to completetheir Information System and manage their Part 145 business.

Aero One will enhance SAP Business One and also 1C, Russian businesssoftware. EUROCOPTER KAZAKHSTAN ENGINEERING will take advantage of anintegrated information system to manage all its activities (assembly and MRO)with a solution available both in English and in Russian.

Our Aero One Customers are very satisfied with working with our localpartners in their own language. It is easier for all the team to implement thesolution and manage the legal and fiscal concerns in the future informationsystem. Our Aero One consultants are in charge of the MRO expertise andthey help our partners to perform the best implementation for our customers.This collaboration between local consultants and our aviation softwareexperts is one of the key success factors for an efficient and optimizedimplementation of the new information system of our customers. In thesmall and medium sized companies, there are very few people dedicated toinformation systems, they are mainly focused on their main business and theycant spend too much time to implement new software said Mr. David Ferrier,Business Development Director at 2MoRO.

AEROWEBB BY 2MoRO NEW RELEASE 6.0 CERTIFIED BY SAPIT was at the end of December 2013 that 2MoRO proudly announcedthat its Aero-Webb web software suite 6.0, dedicated to the optimizationof maintenance activities (fleet tracking, configuration control, inspectionand decision making, planning, and execution of maintenance tasks) hassuccessfully passed the certification test JAVA-EE-NW 7.3 provided by SAPand, therefore, received the SAP Certified - Powered by SAP NetWeaver logo.

SAP is the leading ERP (Entreprise Resource Planning) software providerand thousands of Aviation companies in the world are using its standardfunctionalities. This certification confirms that all the rules and gooddevelopment practices established by SAP were followed to ensure both astandardized integration of Aero-Webb with SAP and an optimum use ofthe SAP NetWeaver Web server.

Aero-Webb was designed to complete this ERP with standard and user-oriented MRO functionalities. This new certification illustrates 2MoROscommitments to the SAP Aviation community. SAP users can now takeadvantage of the latest Aero-Webb off-the-shelf modules rather thanspending time and money to complete SAP by developing specific additionalfunctionalities or complex interfaces with other MRO software. The Aero-Webb connectivity cockpit also enables the connection with numerous otherInformation Systems (MIS, Flight Schedules, ERP, PLM) and is helpful for datamigration phases. For all these reasons, certain customers have chosen Aero-Webb even if they are not using the SAP ERP.

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MARCH/APRIL 2014| AIRCRAFT ITMRO | NEWS | 5

AIR TRANSPORT SERVICES GROUP INC.SELECTS FLEETCYCLE LINE MANAGERAND ELOGBOOK SOLUTIONSEMPOWERMX announced, in early September 2013, a cloud based software-subscriptionagreement with Air Transport Services Group, Inc. (ATSG), a leading provider of aircraft leasing,air cargo transportation, and related services. With the signing of this agreement, ATSGssubsidiary airlines, ABX Air, Inc (ABX), and Air transport International, Inc (ATI) will separatelyemploy FleetCycle Execution Suite - Line Manager (FCXL) and Electronic LogBook (FCELB)products as complementary aircraft-maintenance tools to enhance their extensive domestic andforeign aviation services.

Having both of ATSGs airline subsidiaries join the FleetCycle customer family is a momentousevent for our business, commented EmpowerMX President and CEO Dinakara Nagalla. We lookforward to supporting the ATSG airlines and their leadership teams quest to optimize productionefficiencies, minimize operating costs, and increase the on-time reliability of its Boeing 757 and767 aircraft fleets.

Air Transport Services Group, Inc. is a leading provider of air cargo transportation and relatedservices to domestic and foreign air carriers and other companies that outsource their air cargolift requirements. Through its principal subsidiaries, including two airlines with separate anddistinct U.S. FAA Part 121 Air Carrier certificates, ATSG provides air cargo lift, aircraft leasing,aircraft maintenance services, and airport ground services.

We fully expect our decision to partner with EmpowerMX will help us solidify our industry-leading position,said Joe Hete, ATSG President and Chief Executive Officer. We also expect ou rnew FleetCycle tools will allow us to keep our expanding fleet of aircraft assets in the air longerand working overtime for our logistics customers.

eMan Provider AviIT ExpandsBusiness Development Team

The successfulimplementation of Quality& Safety ManagementSystem module by ACSSUCCESSFUL implementation of the Quality &Safety Management System module in Airline ControlSoftwares program Version 1.1 was announced inearly November 2013. This module involves all qualityand safety aviation aspects required by EASA. It is anopportunity for companies which havent regulatedtheir SMS aspects yet, to do so in a professional waywith Airline Control Software.

SAMCO AircraftMaintenance goes livewith Wings Softwarefrom ADTSAMCO Aircraft Maintenance successfully went liveat the end of December 2013 with Wings Softwarefor both MRO and CAMO operations from AppliedDatabase Technology (ADT).

ON 5 February 2014, AviIT Ltd announced that Ian Cooke hasjoined its eMan Business Development Team. Ian brings manyyears of technical sales experience and has most recently beenworking with aircraft operators across the globe to enhance theirpassenger cabin experience. In his new role, Ian will focus onensuring that the eMan document management and distribution

solution is presented to the widest possible market.We significantly expanded our eMan development activities over the last 18

months to increase both its functionality and general market appeal. Enhancedsupport for mobile platforms and subscription management capabilities arejust a couple of examples that have generated considerable interest, notedKevin Clark, Chief Operating Officer of AviIT. eMan has already established acommitted user base and Ian has joined us at a time when the solution hasnever been more rounded. We offer both enterprise deployment and a hosted,managed service solution with the latter accounting for the bulk of recentimplementations.

Ian Cooke, Business Development Manager, is equally enthusiastic. eMan is astraightforward proposition. Delivery of technical documents to users whereverthey are, on a wide range of platforms thereby greatly simplifying a complexyet critical part of the maintenance process. It can comfortably co-exist withthe existing MRO systems and can operate on current IT infrastructure or evenbe hosted externally by AviIT. It quickly delivers real benefits, which makes for avery exciting sales proposition.

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AVIATION ISLAND CHOOSES RAAS BY AVIATIONINTERTEC SERVICES AIS

AVIATION Island of Palma de Mallorca, Spain, choseRAAS as its primary aviation maintenance and engineeringsystem solution in support of provision of CAMOservices to its airline customers, it was announced atthe end of November 2013. Aviation Island is anaviation consultation services company that, amongother things, provides contract EASA ContinuingAirworthiness Maintenance Organization (CAMO)management services to a number of its airline customers.Highly experienced aviation maintenance systems solutionusers, Aviation Island key personnel sought-out anaviation maintenance management system product thatwould not only provide best-in-class inspection programmanagement facilities but also an application deploymentmodel and pricing scheme that would scale with theirbusiness and related customer demand. Aviation Islandplan to employ RAAS to support CAMO services forairline customers operating narrow-body and regionalaircraft types.

Aviation Island Managing Director, Kico Cerdo, explained,RAAS was found to have all tools required to perform theairworthiness control of commercial aircraft and a clearspirit of continuously improving the user experience. Wetrust that RAAS will become one of the references in thecrowded maintenance software market.Aviation I nterTecServices Director of Operations, Eric Hansen, added, Kicoand the team at Aviation Island have taken us in a newand exciting direction, and through continued partnershipwe expect to break new ground in the CAMO servicesprovision model.

NAV CANADA CHOOSES RAASAT the beginning of December 2013, shortly after theAviation Island announcement, it was also announced thatCanadian federal airspace regulatory agency NavigationCanada had chosen RAAS as its preferred aviationmaintenance and engineering system solution, in supportof its specialized fleet of CRJ and DHC8 aircraft.

Facing the increasing challenges of providing proofof compliance while supporting a robust continuingairworthiness program, Nav Canada undertook thesearch for a suitable replacement aviation maintenanceand engineering system with a feature set diverseenough to satisfy Nav Canadas unique requirements.After considering a range of competing products RAASwas chosen not only for its broad array of functionsbut also because of its very modern hosted cloudapplication delivery model, which ensures quick system

implementation as well as easy distribution of the systemsolution across the primary enterprise while also providingaccess to contract third-party maintenance providers.

Nav Canada PRM Paul Wood commented, AIS approachto development of hosted cloud solutions for theenterprise aviation operation is in-line with both ourfunctional and operational requirements. After comparinga range of systems our decision to proceed with RAASbecame obvious.

ACAS EXTENDS RAAS USEAVIATION InterTec Services customer Atlantic CoastAircraft Services (ACAS) has chosen RAAS for deploymentof paperless procedures within their maintenanceorganization. Following the early December 2013announcement, ACAS will take advantage of existingRAAS features that enable paperless operation includingwork assignment, electronic signature and maintenancerelease to the job, job-task or job-task-step level.Additionally, ACAS, key in trial testing the RAAS EFB/EML iPad app, will employ the app to facilitate electronicmaintenance logs on the aircraft, including defectreporting, defect closure, defect deferral and O&Mprocedure sign off.

Bill Yeager, ACAS Chief Operating Officer, commented,ACAS selected RAAS system due to its modern andextensible technology. RAAS was the only system whichoffered the flexibility necessary to allow ACAS to pursuea completely paperless maintenance documentationinfrastructure. Aviation InterTec Services Director ofOperations, Eric Hansen, said, Over the past one anda half years ACAS have helped to prove many of ourpaperless processes as well as worked with us to expandpaperless capability. The decision to pursue formal FAAapproval of paperless procedures as well as the electronicmaintenance log (EML) iPad app in the cockpit suggeststrust in AIS delivery capacity.

AIS EXPANDS LABOR TRACKING FACILITIESFOR RAASFOR labor data capture on the production-floor, AISannounced in early February 2014 that it has improveddata collection facilities to offer a specialized web baseduser interface that allows scan-in and scan-out datacollection from either dedicated shop-floor scan stations,tablets or user smart phones. Activation of this utilitynot only empowers personnel to record their own laborinto RAAS but also exposes a set of production analysisfeatures that are able to evaluate and raise the alarm onlabor burn rates and budgetary constraints.

New customers and significant developmentsfurther establish RAAS from Aviation InterTecServices (AIS)


For more information visit

aviationintertec.com

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A new face and new orders for maintenancesolution keep Boeing looking to a strong futureBOEING NAMES TED COLBERT CHIEFINFORMATION OFFICER

BOEING named Ted Colbert chiefinformation officer and vice president ofthe companys Information Technologyorganization in early November 2013.Formerly vice president of the BoeingInformation Technology Infrastructureorganization, Colbert replaces Kim

Hammonds, who is leaving the company. (Full appointmentdetails in Aircraft IT Operations V2.5 Winter 2013).

BOEING AND NORWEGIAN AIR SHUTTLETO DEPLOY MAINTENANCE APPLICATIONSFOR IPADBOEING announced in mid-December 2013 thatNorwegian Air Shuttle has signed an agreement toimplement Boeings new suite of mobile maintenanceapplications to enhance productivity and efficiency inNorwegians line maintenance operations. With theseapplications available on iPad devices, Norwegianmaintenance technicians will have real-time, mobileaccess to technical manuals, part numbers and partsinventory availability, maintenance history and otherinformation needed to support time-critical maintenancetasks. Two-way collaboration capabilities will also enableNorwegian technicians to rapidly share documents, photosand other relevant information needed in maintenancetroubleshooting to support operations decisions andimprove maintenance turn times.

Norwegian clearly recognizes the value in efficienciesgained by putting real-time information in the handsof their maintenance crews at the airplane, said JohnMaggiore, director of Fleet and Maintenance Solutions,Boeing Digital Aviation.

Norwegian plans to deploy the products to support theirBoeing 737 Classic and Next-Generation 737 fleet in early2014. The applications will be integrated with Norwegiansback-end maintenance planning system, enabling seamlessaccess to parts inventory listings, maintenance records andother information.

These integrated iPad applications from Boeing willgive our maintenance technicians instant access to criticalmaintenance information when they need it most, whichwill help us meet our customershigh expectations foron-time performance,said Geir Steiro, Technical Director ofNorwegians Maintenance and Engineering division.

BOEING AND FLYDUBAI SIGN AGREEMENT FORMOBILE MAINTENANCE SOLUTIONSAT the MRO Middle East conference in early February2014, Boeing announced that flydubai had signed

an agreement to implement Boeings suite of mobilemaintenance applications. The airline will deployMaintenance Turn Time, Toolbox Mobile Library andToolbox Mobile Parts solutions that provide real-timeaccess to the information technicians need to quicklyresolve maintenance issues. As a cooperative partner,flydubai worked closely with Boeing to finalize thefunctionality and operability of the mobile maintenanceproducts, which will be integrated with the airlinesmaintenance planning systems.

Coordinating maintenance information across the airlineis essential for our current and future operations as wecontinue to expand our 737 fleet,said Dave Lewis, flydubaihead of engineering. To do this effectively, our engineersrequire instant access to information to support fasteraircraft maintenance turn times, providing a greater levelof confidence that we will continue to meet our quick-turnschedules.

flydubai is positioning itself for significant fleet growth.In January, Boeing and flydubai finalized an order firstannounced at the Dubai Airshow for 75 737 MAX 8s, 11additional Next-Generation 737-800s and purchase rightsfor 25 more MAXs, representing the largest single-aisleairplane order in the Middle East for Boeing.

Our team worked closely with flydubai to identify theirspecific maintenance operations challenges and discoveredthat the transit time involved with engineers going backand forth between the airplane and the maintenance baseto retrieve information could be optimized, said JohnMaggiore, director of Fleet and Maintenance Solutions,Boeing Digital Aviation. This integrated and streamlinedmobile access to information at the airplane via mobiledevices will enable the maintenance and engineeringteams at flydubai to accommodate the high utilizationrates and tight operations schedules for the fleet.The mobile maintenance applications provide technicians

with real-time, mobile access to technical manuals, partnumbers and parts inventory availability, maintenancehistory, and other information needed to supporttime-critical maintenance tasks. Two-way collaborationcapabilities enable technicians to rapidly share documents,photos and other information needed to troubleshootissues, support operations decisions and improvemaintenance turn times.

We are pleased to have the opportunity to collaboratedirectly with Boeing to develop these solutions tosupport our needs in a fast-paced and rapidly changingmaintenance environment, said Ken Gile, flydubaichief operating officer. By making these maintenanceefficiency improvements, we will be better positioned toeffectively manage our operations to scale more easily andaccommodate our planned fleet growth.


www.boeing.com/boeingedge/informationservices

For better health, it pays tosee a specialist.Boeing Airplane Health Management (AHM) provides comprehensive monitoring

and analysis of airplane per formance to ensure efficient maintenance operations.

Utilizing advanced analytics, AHM software anticipates and detects component

failure, immediately alerting Maintenance, Operations and executive functions and

recommending fact-based solutions. The result is a healthy fleet that spends less time

on the ground and more time in the air. AHM, designed for the digital airline.
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Commsoft rounds off a great year and opens thenew year with a basket of deals for OASESCOMMSOFT SIGNS OASES RENEWAL CONTRACT WITH NEXTJETOF SWEDENCOMMSOFT was pleased to announce at the end of October 2013 that it hadsigned a new three-year contract for 15 concurrent users with NextJet, one ofSwedens largest domestic airlines. To support its fleet of 10 SAAB 340 aircraft,Next Jet plans to migrate to the latest AMP version of OASES sometime during2014 and will be making full use of Commsofts implementation support, alsolinking OASES with the PDC operations system interface.

Designed to combine ease of use with a technical sophistication thatallows for the full integration of all maintenance and engineering functions,Commsofts OASES is structured in a modular format and NextJet has selectedfive of the module options Core, Airworthiness, Planning, Materials and LineMaintenance Control.

Nick Godwin, MD of Commsoft, commented: Were delighted that NextJethas signed a new contract with us to continue, and enhance, its use of OASES.This was more than a formality and the fact that we faced genuine competitionis further evidence of the real added value benefits that OASES can bring to alltypes of MRO operation.

Sverre Rosmark , Director Continuing Airworthiness of NextJet noted: Weare looking forward to benefitting from the new AMP version of OASES andto working closely with Commsoft. OASES offers the right commercial andtechnical flexibility for NextJets demanding needs, supporting the toughregional marketplace in Sweden.

COMMSOFT ADDS CARDIFF AVIATION TO THE GROWINGLIST OF OASES USERSLATER, towards the end of November 2013, Commsoft announced thatCardiff Aviation Limited had selected OASES to support its CAMO and MROoperations and has signed a five year, 10 concurrent users deal.

Founded in 2012 by senior aviation manager and entrepreneur Mario Fulgoniand Bruce Dickinson, vocalist with rock band Iron Maiden, Cardiff Aviation isa fully-approved and certificated aviation maintenance, engineering, technicalservices and training group based at the St Athan-Cardiff Airport Enterprise Zonein South Wales. Mr Dickinson has flown for over 7000 hours as a Boeing 757 pilotand formerly worked with Mr Fulgoni at the UK-based Astraeus Airlines.

With 132,000 square feet of fully-equipped hangar space and workshopsalongside a 6000 foot ILS runway, and with parking for up to 20 narrow-bodied airliners, the company is equipped to undertake almost any plannedor unscheduled engineering and maintenance work and has the expertise andapprovals to certify aircraft from many jurisdictions. Cardiff Aviations currentclients include a range of national carriers and independent airlines as well as anumber of aircraft leasing companies.

OASES, designed to combine ease of use with a technical sophistication thatallows for the full integration of all maintenance and engineering functions, isstructured in a modular format. Cardiff Aviation has opted to use Commsoftshosted Windows RDP environment to run the Core, Airworthiness, Planning,Production, Materials and Warranty modules.

Nick Godwin, MD of Commsoft, commented: With significant new investmentand exciting plans for expansion, Cardiff Aviation looks set to have a significantimpact on the aerospace industry across the South Wales region and beyond.Were obviously delighted that they have chosen OASES to support their CAMOand MRO operations and were looking forward to working closely with them

to ensure the successful implementation of the system.Phillip Brown, Quality Manager of Cardiff Aviation, commented: The selection

process was one of the key cornerstones to the creation of Cardiff Aviationand numerous other products were reviewed. We chose OASES because itgives us the confidence that we are using a mature and efficient product andit reinforces the way we perform to achieve the high standards we expect. Weare excited about this selection and looking forward to building a long termrelationship.

COMMSOFTS OASES SYSTEM CHOSEN BY CROATIAN CAMOOPERATOR AVIOCATSIN early December 2013, it was announced that Zagreb-based Avio GrupaD.O.O. (AvioCATS) had also selected OASES as the MRO IT system for its start-up CAMO operation. AvioCATS will be using the OASES Core, Airworthinessand Planning modules using Commsofts hosted OASES environment in athree-year, five concurrent user deal.

Founded by Branimir Vukovic, Alen Kauzlaric and Ratimir Cular whocollectively have over 45 years aviation engineering management experience,AvioCATS is already using OASES to support its first airline customer, Dubai-based SAFI Airways which is fast becoming the most reputable operator inAfghanistan and has a growing fleet of Airbus A319s and A320s together witha Boeing 757-200 and 767-200.

AvioCATS received its CAMO approval, ref HR.MG.034, from the Croatian CivilAviation Agency (CCAA) in December 2013.

Nick Godwin, MD of Commsoft, commented: Were delighted that AvioCATShas chosen OASES. It demonstrates once again how successful we have beenin configuring our OASES offer, including our hosted option, to appeal tooperators and maintenance organizations of all sizes, including start-ups.

Branimir Vukovic, co-founder of AvioCATS, noted: Having seen OASESpresentations many years ago, I was impressed by the professionalism ofCommsoft staff and have since seen major new value-adding functionalenhancements developed in OASES. These factors will allow us to approach theCAMO market with confidence.

COMMSOFT SIGNS NEW OASES USER DEAL WITHNIGERIAS ARIK AIRLATER on, in mid-December 2013, Commsoft announced the addition ofNigerian airline, Arik Air, to the growing list of OASES users in a five year,30 concurrent users deal. The airline will be using OASES to support thedevelopment of its internal CAMO capabilities and is likely to appoint anOASES-experienced third party contractor as an implementation partner toassist with training and other aspects of process development. The initialfocus will be on Arik Airs two Airbus A330-200s, but this will be expandedto incorporate the rest of the airlines fleet, including Boeing 737-800s and737-700s, as well as Bombardier CRJ-900s and Dash 8 Q400s. Arik Air also hasambitious plans to expand its fleet further with a number of new generationaircraft.

Arik Air has selected the Core, Airworthiness, Planning, Production, Materialsand Warranty modules from OASES, which will run on a standalone dual serverplatform.

Nick Godwin, MD of Commsoft, commented: We are delighted that Arik Air,West Africas leading airline, has chosen OASES for the development of their

internal CAMO operation, particularly given their ambitious plans to expandthe airlines fleet. Its also gratifying to see the wider OASES user communityinvolved in providing implementation support.

Allan Fullilove, Technical Director of Arik Air, added: Having utilized OASESwith another airline many years ago, I am impressed at the latest majorimprovements developed by Commsoft. I believe OASES will offer major valuebenefits at Arik Air as we develop our technical capabilities.

COMMSOFT RECEIVES OASES IMPLEMENTATION APPROVALFROM MESAMESA, the Portuguese aircraft line maintenance provider, has completedinitial implementation of its OASES modules and announced the start of liveoperations in late December 2013. Mesa has selected the Core, Materials andProduction functionality (including SFDC/WIP) modules from OASES and willbe sharing the same server infrastructure as its sister company HiFly, also anOASES user.

An EASA Part 145 Maintenance Organisation, Mesa has approval, PT.145.020,for Airbus A310, A319, A320, A321, A330 and A340 aircraft plus a variety ofaero engines.

Its main facilities are at Lisbon International Airport but the company alsooperates number of maintenance stations in diverse locations around the worldin order to provide support for its customers wherever it is needed.

Nick Godwin, MD of Commsoft, commented: Were delighted that theimplementation of Mesas OASES modules has gone successfully and werelooking forward to continuing to support them in their worldwide linemaintenance operations.

COMMSOFT ACHIEVEMENTS IN 20132013 was a year in which international demand for Commsofts Open AviationStrategic Engineering System (OASES) continued to grow.

In March, the Ukrainian charter airline, WINDROSE Airlines, signed a five yearcontract for the use of OASES to support its fleet of four Airbus A321 and fourAirbus A320 airliners. Then July saw Falko Regional Aircraft Limited, an assetmanager in the regional aircraft arena, opt for OASES to support its growingportfolio of leased aircraft. Falko began using the system immediately, withinCommsofts hosted environment, to support its fleet of BAe146/Avro RJ aircraft.In the same month, Airclaims, an existing Commsoft client, signed a six-monthcontract with Hi Fly Malta to provide CAMO support using OASES for one ofthe airlines A340-600s.Two major deals with existing Commsoft clients were agreed in September.

In the first, Marshall Aerospace and Defence Group, who have strong UK MoDlinks, signed a new 12 month, five concurrent user contract to support theplanned expansion of its CAMO services. In the second deal, Blue Air AMS, theRomanian low-cost airline, signed a new five year contract for the ongoing useof OASES to maintain its fleet of Boeing 737s. As part of the deal, Commsoftsown Bucharest-based implementation team were contracted to supportBlue Air AMS in the airlines planned migration to the latest AMP and AD/SBsoftware.

October saw Pentastar Aviation, providers of comprehensive managementservices for a McDonnell Douglas MD-83 configured for a luxury businessshuttle service, become the launch customer for the hosted version ofCommsofts OASES. Pentastar, were also Commsofts second U.S.-based


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Commsos OASES MROsystem offerscomprehensive professional funconality together

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customer. And, in the same month, Commsoft signed a new three year contractwith NextJet, one of Swedens largest domestic airlines, to support its fleet of10 SAAB 340 aircraft. The contract also made provision for NextJet to link withthe PDC operations system interface.

Cardiff Aviation, founded in 2012 by senior aviation manager andentrepreneur Mario Fulgoni and Bruce Dickinson, vocalist with rock band IronMaiden, selected OASES to support its CAMO and MRO operations and, inNovember, signed a five year, deal with Commsoft. Cardiff Aviations clientsinclude a range of national carriers and independent airline companies.

December saw Commsoft add Nigerian airline, Arik Air, to its growingcustomer list in a five year, deal. The airline will develop its internal CAMO

capabilities, using OASES to cover its fleet, including Airbus A330-200s, Boeing737s, Bombardier CRJ-900s and Dash 8 Q400s. In the same month, Mesa, thePortuguese aircraft line maintenance provider to support a fleet of AirbusA310, A319, A320, A321, A330 and A340 aircraft, successfully implemented andcommenced live OASES operations.

Deals were also concluded with three aviation technical bureaux/CAMOs,which are a prime target for Commsofts hosted OASES system. These includedUK-based technical consultants GGAC and RTTS, together with a new CroatianCAMO, AvioCATS, which has a contract to support SAFI Airways in Afghanistanusing OASES and is in discussions with other prospective clients in the GulfRegion.

Nick Godwin, MD of Commsoft, commented: Looking back over 2013, wehave good reason to be proud of our achievements. The OASES user basecontinued to grow as we introduced new functionality and services, so ourexisting clients continued to show their confidence in us by renewing andextending their contracts. Were all set for an even more exciting 2014 and planto announce some new technical developments.

GGAC CHOOSE COMMSOFTS OASES TO MAINTAIN BOEING ANDAIRBUS FLEETCOMMSOFT opened 2014 with a splash in early January, signing a twoyear, three concurrent users contract with GGAC Aviation Consultants forthe use of OASES. GGAC will be using the following OASES modules: Core,Airworthiness, Planning and Materials Management. In support of providingfleet management support for a small fleet of Boeing 737 classic and Airbusaircraft, working both with lessors and a major European airline.

Nick Godwin, MD of Commsoft, commented: GGAC will use OASES in ahosted environment to aid fleet remarketing and disposal. The technical andcommercial flexibility offered by the hosted OASES model is well suited to

CAMOs, smaller technical bureaux and appraisers, which need to providecomprehensive technical services for an affordable price. Were delighted thatpast OASES users at GGAC have decided to select the system, particularly sincethe founders of GGAC have exciting plans for the further expansion of theirbusiness.

Jay Gerritsen, Director of GGAC Aviation Consultants added: GGAC isdelighted to have selected OASES which meets the requirements of smallfleet management and aircraft disposals. I look forward to long and closerelationship with Commsoft.

COMMSOFT WELCOMES FL TECHNICS TO ITS GROWINGBASE OF OASES USERSMAINTAINING the momentum into 2014, at the end of January, Commsoft,announced that Lithuania-based FL Technics has joined the global OASES usercommunity having signed a five year, 20 concurrent user contract in supportof the decision to start updating its existing MRO IT system.

FL Technics, a global provider of aircraft maintenance, repair and overhaul

solutions, serves customers from acrossEurope, the CIS and the Asia-Pacificregion. An EASA Part-145, Part-M,Part-147, Part-21 certified company, as

well as a Boeing GoldCare Program partner, FL Technics currently maintains awide range of Boeing, Airbus, ATR, Embraer, Bombardier CRJ and other types ofaircraft.

OASES has already been installed in a virtualized environment and animplementation team has commenced planning activities. The present contractcovers use of the following OASES modules Airworthiness, Planning andCore which will be used initially for the Airbus A320 fleets of FL Technics

customers. However, following the full and successful implementation ofOASES, it is anticipated that the systems use will be extended to the provisionof CAMO and fleet management services for a number of other airlines inRussia, the CIS countries and beyond, including support for Boeing 737s andBombardier CRJ-200/Challenger 850s.

Nick Godwin, MD of Commsoft, commented: FL Technics is a significantglobal provider of both base and line maintenance services for a wide range ofaircraft, so their decision to start implementing OASES as an alternative to theirexisting MRO IT system is clearly one that were delighted with. We have everyconfidence that a successful implementation process will lead to an ongoingand developing working relationship between the two companies.

We are constantly looking for new solutions which would help us to improveour services and processes even further. We anticipate that with the supportof the OASES system we will be able to ensure even faster provision andhigher quality of our CAMO solutions as well as to expand our EASA-certifiedservices to a wider range of carriers, added Andrius Norkevicius, COO of theEngineering and Planning Dep., FL Technics.
http://www.aircraftit.com/MRO/Vendors/OASES.aspxhttp://www.aircraftit.com/MRO/Vendors/OASES.aspx


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More mobility for the world

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M/MATERIAL is the manage/m application that offersservices for placing material requests online as well asfor tracing requests, returns or repair orders through allstages of processing, shipping and receiving. With each

request, material and shipping documents as well as theavailable interchangeability information are provided. Itwas announced at the beginning of December 2013 thatthis application has been newly designed, thus setting amilestone for material purchases worldwide.

Express orders, shopping carts, watch lists orderingscrews and oxygen bottles in the same order has neverbeen as easy and pleasant as with the newly designedmanage/m application m/material. The online shopfor rotable components (LRUs) and consumables andexpendables (C&E) offers enhanced features for greateruser-friendliness. It is intuitive to use, working in a fashion

similar to the online storefronts of popular internet sellers.Seamlessly integrated into the manage/m WebSuite,the new features share a common goal: speed andtransparency.

One of many technical novelties is the possibility ofordering different materials through a combined orderingprocess, for example, using quick and automatic uploadfunctions of a simple Excel list. Availabilities and prices for

C&E items are displayed immediately. Selected orders andtheir status can be monitored on the integrated watchlist. Other functions, such as a Fast Lane, enable usersto dispatch an order in just four clicks. Certificates likean EASA Form 1 and workshop reports concerning LRUscan be viewed, printed and downloaded from m/materialeven before the actual material arrives. Air Waybillsand Proforma Invoices are also available via the newWebService.

As m/material is customizable for every client, nomatter which way you choose to order, the system willautomatically recognize whether the item is part of a PoolContract. Both, the contact person at Lufthansa Technikand the customers contract data are held in the system.Thus, when ordering items, the system automaticallycomplies with a customers contractual frameworkconditions.

With this new application Lufthansa Technik has made yetanother major step in the direction of oriented customerservice. Lufthansa Techniks innovative and comfortableway of submitting material requests is already in use byalmost140 customers.

Ramco strengthens its hold in the Europe marketwith its Cloud ERP and Aviation MRO offering;Announces 5 new wins in Q3RAMCO Systems chalked up five new wins in the third Quarter of its 2013-14 year. These, announced in mid-January2014, include Denmark-based, DanCopter, Eagle Air in Iceland, Ellinair in Greece, Aerogulf Sola Engine Centre in Norway(the CFM56 engine MRO specialists who are part of the Bahrain-based Aero Gulf Group), and Enspec Power, a leadingElectrical Engineering company in UK.

DanCopter based in Denmark marks the first win resulting out of Ramco-Airbus Helicopters (previously Eurocopter)partnership which was signed during the Paris Airshow in 2013. The company which provides helicopter transportationservices to Oil & Gas companies in the North Sea, Norwegian Sea, Barents Sea, and as well as for Shell in Nigeria will beimplementing Ramcos end-to-end Maintenance and Engineering (M&E) offering with pre-loaded content for fast andefficient cost capturing and tracking.

Commenting on the companys success in the region, Mr. Virender Aggarwal, CEO, Ramco Systems, said; We havewitnessed good traction for our cloud offerings in the European sub-continent especially from Low Cost Carriers (LCCs)and Small and medium size airline operators. With no license fee, maintenance cost or additional infrastructure toprocure, the cloud model has seen a quick uptake from this segment, globally. Interestingly, the Cloud mode of deliverygives them a viable alternate to traditional solutions. Also, the lean model of implementation further reduces the timeinvolved in implementation to a great extent as visible with the success of Astra Airlines, a LCC from Greece which wentlive in eight-weeks.

With a full-suite offering to address the ERP, MRO (Maintenance, Repair and Overhaul) and M&E solutions, Ramco has beenaddressing the needs of Airlines, Heli-operators, CAMOs (Continuing Airworthiness Management Organizations) and MROs.
http://www.aircraftit.com/MRO/Vendors/managem.aspxhttp://www.aircraftit.com/MRO/Vendors/managem.aspx


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Records ManagementSoftware for Airlines,

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Find out why we are number #1 to some of the worlds largest Airlines

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records available online to the right users at the right time

Flatirons Solutions and AerDatahave teamed up for integration ofelectronic job cards and electronicrecords managementFLATIRONS Solutions, provider of the TechSight/X suite of technical information managementsoftware for the aerospace and aviation industry, has teamed with AerData, a provider of electronicrecords management software, to further its mission to help aircraft operators, maintenance, repair,

and overhaul organizations (MROs), and original equipment manufacturers (OEMs) adopt electronicsolutions for aircraft maintenance so they can reduce dependence on paper-based systems.The agreement, announced in early December 2013, will deliver the first paperless aircraft

maintenance environment through integration of TechSight/X electronic Job Cards and Visit / WorkPackage solution with AerDatas STREAM records management solution. By managing the entireaviation service lifecycle electronically, the paperless solution improves productivity, increasesdispatch rates, reduces heavy maintenance span time, and helps to ensure real-time airworthinesscompliance.

Commenting on the announcement, Mark Nieuwendijk, Managing Director AerData said, We aredelighted to announce this partnership with Flatirons Solutions. It will help our customers migrate to aunified, paperless control environment that will eliminate significant cost burdens attributable to dailytechnical records management and airworthiness compliance as well as end of lease processes.

Flatirons Solutions is committed to helping the aerospace and aviation industry implement paperlesssolutions for aircraft service lifecycle management, said JD Sillion, Chief Solutions Officer for FlatironsSolutions. Teaming with AerData for electronic records management gives airlines and other aerospaceorganizations another advantage for controlling the costs of back-office processes so they can focus ondoing what they do best, deliver superior passenger experiences and cargo on time.

ifrSKEYESstrengthens itspositions in themilitary marketIFRSKEYES was delighted to announce in mid-November2013 that the SIMMAD (Structure Intgre de maintien

en condition oprationnelle des matriels aronautiquesde la dfense) has notified the renewal and the extensionof the four-year full support contract with the FrenchMinistry of Defense. The French Air Force, Navy and Armyhave been using AMASIS as the centerpiece of ATAMS(Aircraft Technical and Airworthiness Management System)to optimize the airworthiness of their aircraft. One part ofthis 20-million-euro contract consists in the onsite supportfor the AMASIS end users (service desk, consulting andtraining). The other one concerns different AMASISevolutions and developments.The contract responds to the French Ministry of Defenses

requirements and needs in following up different fleetswhich are composed of 1324 different aircraft, from jetfighter to helicopter. ifrSKEYES continues to develop itsbusiness in the military market and has recently opened anew office in Bordeaux, France.

Virgin Galactic goes live withULTRAMAIN M&E and ELBTHE late November 2013 go-live for Ultramain Systems, Inc. (USI) ULTRAMAIN v9software at Virgin Galactic, the worlds first spaceline company, marked a numberof first-ever events for both businesses. Virgin Galactic went live on the entireULTRAMAIN M&E/MRO product suite.

According to Mark McCausland, President of Ultramain Systems, VirginGalactic is on the cutting edge of aerospace technology and achievement.Working with them has been an incredible experience. The software in use by

Virgin Galactic will be an integral part of the space tourism operations.Virgin Galactic is the first spaceline to implement commercial grade

Maintenance and Engineering software. We are honored that our software(ULTRAMAIN M&E) is a part of that distinction, McCausland added. The VirginGalactic go-live constitutes several other firsts including the first operationaluse of an electronic logbook (ELB) on a mobile device and the first operationalmobile ELB integrated with an M&E system. Virgin Galactic is also the first userof the paperless Mobile Mechanic and Mobile Inventory software.

This is an exciting time for us,said Justin Daugherty, Space OperationsMaintenance Control Coordinator for Virgin Galactic. ULTRAMAIN software isallowing us to operate at the highest level of visibility, safety, and compliancefor our operations. In addition, with ULTRAMAIN, Virgin Galactic is leading theway in developing a paperless spaceline operations environment.

Mark Butler, Virgin Galactic Project Manager for Spaceport America said,Ultramain Systems is a global company that is based in New Mexico. We takepride in working with a New Mexico business that provides the best-in-classsoftware that will be running our maintenance operations.
http://www.aircraftit.com/MRO/Vendors/Innovative-Software-Solutions-and-Services-for-Aviation.aspxhttp://www.aircraftit.com/MRO/Vendors/Innovative-Software-Solutions-and-Services-for-Aviation.aspx


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GUANGDONGBASED STARTUP SELECTS MxiTECHNOLOGIESMAINTENIX SOLUTION AS ITSMRO STANDARD

MxiTechnologies announced in late November 2013that its Maintenix system had been selected by astart-up operator in the Peoples Republic of China as itsMaintenance, Repair and Overhaul (MRO) standard. Withplans to begin operations in early 2014, the operator (whorequested anonymity) required a system that could be upand running quickly, and could easily scale in pace withthe companys aggressive plans to expand services and itsmixed fleet of aircraft.

Maintenix software will provide the operator witha complete spectrum of advanced, automated MROfunctionality that will help them meet the growingdemand in the region for exceptional service quality andhigh safety standards. Through the softwares seamlesstechnology infrastructure, the operator will also be ableto share critical aircraft maintenance data with its partnerorganizations in Europe and the United States, enablingthe business transparency and information accuracy theywill need to compete in this market.This latest deal for Mxi Technologies comes on the heels

of a contract with another start-up operator, JapansLink Airs, and reflects the Maintenix softwares ongoingexpansion among aviation organizations of all sizes inAsia-Pacific.

Mxi Technologies is pleased to have yet anotheroperator join our growing family of Maintenix successstories. Whether a small start-up or a large internationaloperator, more and more organizations are recognizingthe inherent business gains that come with using asystem that can deliver on the promise of standard, leanand predictable aviation maintenance, says Dave Seibel,Chairman and CEO, Mxi Technologies.

Mxi TECHNOLOGIES HOSTS AIRLINE, DEFENSE,AND OEM REPRESENTATIVES FOR MxiEXECUTIVE SUMMIT

AT the end of November 2013, Mxi Technologies hostedthe semi-annual Mxi Executive Summit with leadershipdelegations attending from across their customercommunity. The event, chaired by Qantas and targeted atdiscussing the future of the aviation industry, establishingbest practices, and identifying product strategies, gatheredcustomer representatives from the airline, defense, andOEM industries for a two-day dialogue at Mxi corporate

headquarters in Ottawa.The executive summit allows us to gather insight into

the operations and business priorities of our customers,which feeds directly into our ongoing product strategy. Tobe able to host a group so representative of the aviationindustry and to feed that direction into our developmentprocess is an invaluable asset that has ensured Maintenixrepresents a truly targeted product focused on managingthe business of aviation maintenance. said DaveCurley, Senior Vice President, Sales and Marketing, MxiTechnologies.

LAN AIRLINES LIVE WITH MAINTENIX V8

FROM mid-January 2014, LAN Airlines (LAN) has gonelive with a full footprint upgrade to Maintenix version8 (v8) across the Groups affiliate passenger and cargocarriers a global network comprising of over 4000 endusers. In addition to enabling standardization on a singleMRO platform, the upgrade to Maintenix v8 supports themaintenance network in contributing to LANs overallvision of being recognized as one of the worlds ten bestairlines.

Ruy Lotz, Technical Support Director, LAN Airlinescommented; The overall process and efficiencyimprovements that we have seen across our maintenanceorganization since our initial adoption of the Maintenixsoftware have been significant. Throughout ourengagement, Mxi has remained a trusted partner thathas supported us in the continued adoption of newtechnologies to keep our business processes current andreflective of what is needed to succeed in the market.

Semi-annual summit andtwo new Maintenix customersadd value to Mxi Technologiesbusiness


For more informationVisit: www.aviit.com, call: +44 (0)1383 620922

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http://www.aircraftit.com/MRO/Vendors/eMan-Archimedes.aspxhttp://www.aircraftit.com/MRO/Vendors/eMan-Archimedes.aspx


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SPIRIT AIRLINESCHOOSES TRAX!

TRAX wasproud toopen the

new year 2014 announcing SpiritAirlines as the newest addition tothe family. Spirit has chosen to signwith Trax and move forward withthe MRO Software Solution. TraxMaintenance software will help SpiritAirlines manage their diverse fleetwith its MRO software to ensuretheir maintenance-related andengineering-related work and recordsare in impeccable shape. This willenable them to be as efficient andorganized as possible.

Jose Almeida, President and CEO ofTRAX USA Corp., stated; We are veryexcited to welcome Spirit Airlines

to the Trax family. In addition toproviding Spirit with the best MROsolution and world-class customersupport, we are hopeful to cultivatea strong and professional relationshipwith Spirit for many years to come.

Spirit Airlines will be implementingthe XI version of Trax Maintenance.This version includes over 20modules catering for virtually everyaspect of airline maintenance. TRAXMaintenance will assist Spirit Airlinesin countless ways: from MaterialManagement and Finance to TechnicalRecords and Reliability. Spirit Airlineswill have aircraft, inventory, andmaintenance activity informationintegrated into a single system.

FUJI DREAM AIRLINESCHOOSES TRAX!TRAX continues to grow in the

regions of Asiaand was pleased

to announce towards the end ofJanuary 2014 that Fuji Dream Airlineshad chosen to sign with Trax MROERP Software. Trax software will helpFuji Dream Airlines with their dailyground, flight, and maintenance

operations across numerous locationswithin Japan. Trax MRO ERP softwarewill ensure their maintenance andengineering work and records arekept in impeccable shape. This will

help them to be as efficient andorganized as possible.

Jose Almeida, President and CEOof TRAX USA Corp., stated, We areexcited to be part of the growth ofFuji Dream Airlines, and it is withgreat pleasure that we welcome themto the Trax Family. We are confidentthat the implementation of Trax willenable us to provide an effective andefficient maintenance solution.

Fuji Dream Airlines will beimplementing XI, the latest versionof Trax Maintenance. This versionincludes over 20 modules to caterto virtually every aspect of aircraft

maintenance. TRAX Maintenancewill be able to assist Fuji DreamAirlines in countless ways. FromMaterial Management and Finance toTechnical Records and Reliability, FujiDream Airlines will now have aircraft,inventory, and maintenance activityinformation integrated into a singlesystem.

AIGLE AZUR SELECTS TRAX

STILL towards the end of January2014, TRAX was proud to announcethat yet another European airlinehad joined the family. Aigle Azur hadchosen to sign with TRAX whose MROERP software will ensure Aigle Azursmaintenance and engineering workand records are current and controlled.This will help the airline to be asefficient and organized as possible.

Jose Almeida, President and CEOof TRAX USA Corp., stated; We arepleased to welcome Aigle Azur tothe family. We look forward to a

successful implementation as weprovide them with the best MROERP solution. We are confident thatthe signing of this contract willbe beneficial for both companies

advancement and success.Aigle Azur will be implementing

TRAX version 11, the latest versionof TRAX Maintenance. This versionincludes over 20 modules to caterto virtually every aspect of aircraftmaintenance. TRAX Maintenancewill be able to assist Aigle Azurin countless ways, from MaterialManagement and Finance to TechnicalRecords and Reliability. Aigle Azurwill now have aircraft, inventory, andmaintenance activity informationintegrated into one single system.

AIR DO SIGNS WITH TRAX

AT the start of February 2014, Traxannounced that Air Do had chosen tojoin the Trax family. Trax Maintenancewill help Air Do manage their fleet andwill ensure that Air Dos maintenanceand engineering work and records arekept in impeccable shape. This will helpthem to be as efficient and organizedas possible.

Jose Almeida, President and CEOof TRAX USA Corp., stated; It is anhonor to welcome Air Do to the TRAXfamily. We look forward to providingthe best MRO solution and world-class support to yet another client inAsia, a region that continues to allowus the opportunity to strengthen ourpresence.TRAX Maintenance will be able to

assist Air Do in countless ways, frommaterial management and finance totechnical records and reliability. AirDo will now have aircraft, inventory,and maintenance activity informationintegrated into a single system.

Four new customers meanscontinued growth for TRAX!
http://www.aircraftit.com/MRO/Vendors/TRAX.aspxhttp://www.aircraftit.com/MRO/Vendors/TRAX.aspx


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Theres so much happening at Swiss-AS with AMOSLUFTHANSA FLIGHT TRAINING LIVE WITH AMOS

SwissAS has announced the recent go-liveof Lufthansa Flight Training with AMOS.The cut-over from the legacy system wasconducted successfully in mid-November2013 at the four locations Frankfurt, Berlin,Munich and Vienna. The training provider

is now maintaining about 40 Full MotionSimulators plus 10 FPT in AMOS.

LUFTHANSA CITYLINE TAKES OFF WITH AMOS

AMOS was also chosen by anothermember of the Lufthansa Group in lateNovember 2013 with the signing of thecontract between Lufthansa CityLine andSwiss AviationSoftware (Swiss-AS) to setAMOS as the new MRO solution for theairline.

As part of the Lufthansa Group we are proud that more and more membersof the corporate family are switching to AMOS. Our software is consideredwithin the airline group as a cost-saving product and we are pleased to live upto our reputation of being a software supplier delivering a high-quality productwhich ensures a quick return on investment, stated Ronald Schaeuffele, CEO of

Swiss-AS.Lufthansa CityLine is aiming for a lean AMOS implementation. The time

line for this project is of paramount importance to ensure a smooth systemmigration.

The implementation of AMOS will make our MRO operations even moreefficient and flexible. It will also enable us to interact more easily with ourcustomer airlines that already use AMOS, said Wolfgang Diefenbach, VicePresident Technical Operations at Lufthansa CityLine.

AEROFLOT TAKES OFF WITH AMOSAMOS has expanded its presence in Russia with Swiss-AS more than pleasedto welcome Aeroflot, Russias leading airline, to the AMOS community in earlyDecember 2013. AMOS won the official tender process which was hosted bythe Russian Government early in 2013. Since 2010, Aeroflot Group memberRossiya Airlines has been using AMOS to maintain their fleet. On a corporatelevel the Aeroflot Group is considering to roll out AMOS not only to the defacto national flag carrier Aeroflot, but likewise to some of its subsidiaries.

It is great to see that we have made inroads into the Russian market in recentyears and have gained such big market share and popularity in Russia. It is anhonor for us to deploy AMOS at Aeroflot and support their technical divisionwith the latest industry trends and know-how, said Ronald Schaeuffele, CEO ofSwiss-AS.

Aeroflot is now eager to introduce AMOS with the vision to support theAeroflot technical department in implementing the latest innovations in theMRO business while assuring full compliance with international standards. Theultimate goal of the scheduled 18-month project is to benefit from the fullbreadth and depth of AMOS once the implementation process is successfullycompleted. Aeroflot will use the MRO software for all aircraft types in orderto assure a smooth implementation process and achieve an early return oninvestment.

UTAIR AVIATION GROUP TAKES OFF WITH AMOSSwissAS, was also able to confirm in early December 2013 the latest additionto its loyal customer base: UTair Aviation Group. We are impressed by thehighly efficient evaluation process of UTair, which took only a few monthsthough it included a tender process, an onsite presentation and an exchangeof information between members of the AMOS community, said RonaldSchaeuffele, CEO of Swiss-AS.

For UTair it was of paramount importance to find a proven, best-of-breedto modernize and harmonize their MRO software environment. Initially, UTairwill implement AMOS for approximately a quarter of its fixed-wing fleet whilemore aircraft are to follow soon after the go-live. With the first class MROsoftware from Swiss-AS we intend to significantly improve UTairs capabilitiesin fleet management and MRO efficiency. This is especially important in viewof deliveries of more than 80 new fixed wing aircraft expected in 2014-2018,stated Oleg Loutsenko, UTair Technical Director.

A new multi-entity feature allows corporate organizations to processtransactions between different corporate entities within a single AMOSenvironment. This feature convinced UTair to also offer AMOS implementationto other members of the UTair Group, including UTair-Cargo, UTair Express,UTair Ukraine, Vostok Airlines and Tulpar Air among others. Swiss-AS and AMOSare in great demand in Russia and are delighted to gain even further ground inthis market with the UTair signature.

TRANSAERO LIVE WITH AMOSSwissAS was pleased to congratulate Transaero on the successful mid-December 2013 go-live with AMOS. The Russian carrier is now using AMOS10.20 live in production.

ROYAL AIR MAROC TAKES OFF WITH AMOSALSO in mid-December2013, Swiss-AS and Royal AirMaroc (RAM) announced theiragreements to implementAMOS at the Moroccan flagcarrier. By launching anRFP process, followed byonsite software presentations in Casablanca, RAM was looking for an MROsoftware package capable of supporting the companys restructuring strategy.Increasing personnel productivity and process optimization in the E&M sectorare the main objectives. The implementation of state-of-the-art MRO softwarewill ultimately result in reduced aircraft operating costs. Being a full-fledgedand highly integrated software that is suitable to fulfil the activities of technicaldepartments, AMOS was RAMs preferred choice M&E software system.The go-live should take place approximately ten to twelve months after

commencement. During that time 100 back-office users and more than 200technical staff will be familiarized with AMOS and trained to use the MROsoftware in the context of the then newly-introduced maintenance processes. Aconsiderable number of Swiss-AS employees are fluent in French and this will bea considerable advantage during the project as well as in the post-go-live phase.

It is a pleasure to welcome RAM, our first customer from North Africa, intothe AMOS community. With the delivery of the B787 fleet, RAM will benefitfrom AMOS advanced functions, which address the specific needs of newgeneration aircraft. said Ronald Schaeuffele, CEO of Swiss-AS.

2013 A SUCCESSFUL YEAR IN MANY WAYS FOR SwissAS

2013 was a very successful year for Swiss-AS in terms of new business,company growth and substantial product innovations. 12 new customerssigned for AMOS in the 12 months. Among them AviancaTaca Holding,Scandinavian Airlines, CommutAir, Aeroflot, Vanilla Air, LOTAMS, LufthansaCityline, Royal Air Maroc and UTAir. Also, since April 2013, the newly openedAMOS office in Singapore has already gained its first customers, while thewell-established US office continued to win high-profile deals in the Americasregion.

Due to the continuing success of AMOS, the Swiss-AS team has been growingand will further grow in all project and development related departments tocater for the needs of customers. By the end of 2013, Swiss-AS had almost 120employees.

A big milestone in 2013 was the release of AMOS 10. Apart from surfacechanges like adding widget functions and introducing a cleaner structurefor the menu and status bar, major new developments have been launchedwith AMOS 10. With the introduction of Multi Entity functions in AMOS andthe new Maintenance Program Swiss-AS responded to the requirements ofcomplex maintenance organizations. In addition, the competitiveness of AMOSwas strengthened by extending rotable control dimensions and improvingResource Management functions and presented new features to cover theneeds of new-generation aircraft operators.

Another highlight of the past year was Swiss-AS being awarded Best ITSoftware Provider 2013 by Aircraft Technology Engineering and Maintenance(ATE&M).The year 2014 will be characterized by two important anniversaries: AMOS,

which was launched as an MRO software development project by Crossair in1989, turns 25. The company Swiss-AS, established in 2004 when the AMOSbusiness activities were transferred from the IT department of SWISS to thenewly founded subsidiary of SWISS called Swiss AviationSoftware, celebrates its10th birthday.

At the end of 2013, a research program was completed that investigated newsystem technologies and developed a prototype for the usage of AMOS onmobile devices. The main focus lies now on developing mobile, browser-basedapplications for a selected number of AMOS modules with the purpose ofcovering in a first phase, the complete line maintenance process.

An all-new AMOS brochure will be released in early 2014 while the homepageSWISS-AS.COM will be equipped with additional information on AMOS andSwiss-AS.


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AMOSA Story of Success

Swiss-AS was highly committed to this implementation project and did its

utmost to make this project a success, says Finnair.

Read more about the world-class M&E software system at

SWISS-AS.COM

OMAN AIR TAKES OFF WITH AMOSSWISSAS was able to announce inlate January 2014, that one of the latestnewcomers to the AMOS community isOman Air. Following a thorough selectionprocess, which included two tenders anda number of presentations, Oman Air

finally found AMOS to be the optimum solution in replacing its legacy system.AMOS fully meets Oman Airs need to benefit from state-of-the-art

developments and industry benchmarks in MRO software, to sustain andextend its competitive advantage. The national carrier has an open and

flexible approach to re-engineering its processes in accordance with provenaviation best-practices, which will be implemented with AMOS. The goal hereis sustainable cost reduction, as well as an improvement of the operationalefficiency and effectiveness of the engineering division.

Ronald Schaeuffele, CEO of Swiss-AS said: During the extensive evaluationperiod we have got to know the team of Oman Air as very friendly and reliablebusiness partners and we are looking forward to starting the project.

Wayne Pearce, CEO of Oman Air, added: Operational effectiveness andcost reduction are two vital areas for Oman Air and we are pleased to beadopting the Swiss-AS AMOS MRO software, which will help us to manage ourmaintenance, engineering and logistics requirements.The implementation project in Muscat is expected to take approximately

ten months and designated AMOS users will be made familiar with the newMRO software via e-learning and classic classroom training. Swiss-ASAMOSOperation Services (AOS) team will support Oman Air in terms of server anddatabase operation. Prior to the official project start, Swiss-AS worked with the

Middle East airline to evaluate and size the required hardware for the operationof AMOS.

JAPAN AIRLINES SUBSIDIARIES TAKE OFF WITH AMOSSWISSAS, in cooperation with Lufthansa Systems, are proud to announce thatthe airlines Japan Transocean Air (JTA), J-AIR and Ryukyu Air Commuter (RAC)have chosen AMOS as their joint aircraft maintenance management software.

We are delighted to add JTA, J-AIR and RAC to our loyal customer base. Thismarks a mutual success for our close cooperation with Lufthansa Systems inthe Asia-Pacific region, stated Ronald Schaeuffele, CEO of Swiss-AS.

AMOS has been represented in Singapore since April 2013. In cooperationwith Lufthansa Systems, an AMOS business unit has been set up in Singaporeto better reach customers in the Asia-Pacific region. The partnership has provenits worth during the common pre-sales phase and will certainly add value in

the AMOS implementation process.The three airlines, all subsidiaries of Japan Airlines, have decided to implement

and use AMOS jointly in a single system environment to exploit synergy effectswithin the group. The project commenced in January 2014 with the aim ofhaving AMOS up and running approximately twelve months thereafter.

For the purpose of improving both efficiency and quality, we decided tomake use of a common maintenance management system among JTA, J-AIR

and RAC. We are absolutely delighted to have AMOS. It is of the utmostimportance that we implement the cutting-edge system. Now, we can set sailfor success in our business. Lets join forces,said Yoshinobu Oshiro, ExecutiveOfficer of Maintenance, JTA.

With the introduction of AMOS, which is actually used in operators all overthe world, further improvement of operational quality as well as efficiencyis expected in our company, said Koichi Yamamoto, Managing Director ofMaintenance, RAC.

And Yasuhiro Takebayashi, Director of Maintenance, J-AIR, added In order togrow further as a regional airline even in the situation of severe competitionbetween airlines in Japan, J-AIR decided to introduce a state-of-the-art tool for

aircraft maintenance to ensure more efficiency and safety. As a result of carefulconsideration, AMOS turned out to be exactly what were looking for. By co-introducing AMOS with JTA and RAC, I also expect synergies of increasing theoverall strength of the JAL Group.The project team is staffed by employees from the three airlines and the

main project activities will take place in Okinawa. The key challenges areexpected to be data cleansing and conversion from several legacy sources, as

well as modelling andharmonization of thedesired joint processes.Backed by 25 years ofexperience in the domainof AMOS implementations,Swiss-AS looks forward totackling the challengesthat will be faced, and

supporting the airlines indeploying AMOS.
http://www.aircraftit.com/MRO/Vendors/AMOS.aspxhttp://www.aircraftit.com/MRO/Vendors/AMOS.aspx


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Whos in thenews:Vendors2MoRO2MoRO Solutions is a software developmentcompany for Aerospace operating in over17 countries and across multiple Airlines orAircraft Operators with their own MRO center.The firm is also a SAP Partner for Airlines,Aircraft Operators, MRO centers and OEMs.

ADT AND WINGS SOFTWAREADT (Applied Database Tech) specializesin maintenance, repair and overhaul(MRO) software solutions for more than 50organizations, and growing, which operate ormaintain aircraft. WINGS is a web-based MROsoftware solution.

AERDATAAerData B.V. provides lease managementsoftware, CMS, engine fleet planning softwareEFPAC, records scanning software STREAM,fleet and valuations data ATLAS and technicaland backoffice services for aircraft and engineoperators, lessors and MROs.

AVIATION INTERTECSERVICES AISAviation InterTec Services Inc. (AIS) wasestablished in 1997 and immediately begandevelopment of a suite of highly functional,enterprise-level, browser-based products for

the aviation industry and began commercialoperations in 2000.

AVIITAviIT provides the aviation sector with a rangeof software solutions to specific businessissues. AviITs products are based on the latestthin client, web based and mobile softwaretechnologies.

THE BOEING EDGEBoeing offers a portfolio of commercialaviation services, collectively known as theBoeing Edge, delivered by Boeing DigitalAviation. Boeing provides a competitive edgeby creating intelligent information solutionsacross the aviation ecosystem.

COMMSOFT AND OASES

Communications Software OASES is utilizedin around 50 airlines and maintenanceorganisations. The system includes servicesranging from implementation support, usertraining and system tailoring as well as day-to-day help desk, maintenance support and

EMPOWERMXEmpowerMX software products equip airlineoperators, MROs, OEMs and military userswith real-time and globally available businessintelligence through Lean-based solutions andtechnical oversight to support MRO personnelto optimize maintenance programs.

FLATIRONS SOLUTIONSFlatirons Solutions, Inc. provides informationmanagement consulting services andsolutions. Its TechSight/X suite of productsdedicated to the aerospace community isused by many of the worlds largest originalequipment manufacturers and airlineoperators.

IFRSKEYESIFRSKEYES, an AIRBUS company, is a full-service IT provider specialized in aviation

SMS MODULE ADDED TO ALKYM BY VOLARTECWITH the release of Alkym Version 5.4 Volartec had the pleasure to announcein early November 2013 a complete new Safety Management System (SMS)Module to enhance the already fully integrated maintenance managementsolution on offer. Complementing the Quality Assurance Module along withthe integrated digital document module M-Files the SMS module was the nextnatural evolution for Alkym.

Just a few highlights of the SMS module included in Alkym relate to the ability to:

Define responsibility levels and permissions associated for all the resourcesthat intervene in the management of SMS;

Enable the publication and revision of policies, procedures and all thedocuments associated to the management of operational security;

Record events associated with safety, such as incidents (events that impactsafety directly) or as occurrences (events that may result in an incident);

Allow the user to categorize the event and apply a criticality rate in relationof the risk associated;

Monitor all the investigations of events and highlight the items expired. TheSafety Manager or Executive may perform recommendations and monitorthe implementation;

Using the SMS module, provide statistical reports and graphical analysis oftrends. These reports may be performed in accordance to the incident type,aircraft type or location.

John Barry, SVP Business Development with Volartec greeted the new releasestating, Every three months we do a major release of Alkym. We look to the

market to see where we can add value to our market leading product. With

the addition of the SMS Module it allows our existing and potential customersleverage more value from our integrated solution. The idea of having onesystem to manage as many aspects of the business as possible was themessage we were getting. Now the customer can get SMS along with all theexisting features but still we have a price tag that makes it us the most costeffective solution available.

As with all modules in Alkym SMS can be taken as an integrated solutionor a standalone module. A bundle offering QA / SMS & M-Files (& HR) is

available.

FROM EURASIA TO THE AMERICAS, VOLARTECANNOUNCES NEW CUSTOMERS FOR ALKYMPAWA Dominican became the 50th Alkym customer when they completed theimplementation project in four weeks in October 2013. Volartec also added anew customer in mid-December 2013 in S Group International Airways fromKyrgyzstan who have a hosted version of Alkym to currently manage the A320aircraft.

In a further development, a full time on-site Volartec representative has beenplaced in Conviasa, Venezuela for 12 months. With the continued growth plansfor the flag carrier with new aircraft (13 new E190 on order) they requestedVolartec assist them to ensure a smooth fleet expansion process. Also, CaymanAirways are currently implementing Alkym with a Go Live date expectedin February 2014 and new start up VECA Airlines based in El Salvador hasimplemented Alkym since December 13 with all new aircraft entering the fleet

being added as they arrive.

Volartec develops Alkym and its customer base
http://www.aircraftit.com/MRO/Vendors/FLYdocs.aspxhttp://www.aircraftit.com/MRO/Vendors/FLYdocs.aspx


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Completing The Picture

MRO AMERICASAPRIL 8th - 10th, 2014

Phoenix Convention CenterBooth number 109

HELI EXPO FEBRUARY 24th-27th, 2014

Anaheim Convention Center

Booth number 3209

Cant Solve The MRO & Operations Puzzle?

Envision

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+41 21 533 03 34

[email protected]

@rusadasoftware

software managing aircraft maintenance andflight operations with more than 80 customersworldwide.

LUFTHANSA TECHNIKLufthansa Technik is a manufacturer-independent provider of maintenance, repair,overhaul and modification services for civilaircraft. The six business units of LufthansaTechnik (Maintenance, Overhaul, ComponentServices, Engine Services, VIP Services andLanding Gear Services) serve about 750customers worldwide.

MXI TECHNOLOGIES

Mxi Technologies provides integrated andintelligent software, support, and services foraviation maintenance to commercial airlines,MROs, OEM aftermarket service providers,and defense operators. Customers range fromemerging, small and midsized organizations,to the largest global enterprises.

RAMCO SYSTEMSRamco Systems provides next generation,end-to-end enterprise solutions built onthe firms proprietary platformRamcoVirtualWorks. All Ramco products are cloudarchitected by design and address the entirebusiness cycle from transaction to analytics.

SWISS AVIATION SOFTWARE ANDAMOSSwiss-AS boasts more almost 120 customersworldwide. AMOS is a comprehensive, fully-integrated software package that managesthe maintenance, engineering and logistics

requirements of modern airlines and MROproviders.

TRAXTRAX USA Corp. is the number one seller ofaircraft maintenance software globally. TRAXMaintenance solution has been developed with Airlines and for Airlines to provide themost comprehensive and advanced MRO ERPsoftware solution.

ULTRAMAIN SYSTEMS, INC.Ultramain Systems, Inc.s flagship product,ULTRAMAIN, is a maintenance and logisticssolution. Their new product, efbTechLogs,replaces aircraft paper flight logs and enablesfaster turnaround times, so aircraft spendmore time in the air and less time on the

ground.VOLARTECSpecialized in the development andimplementation of world class softwaresystems Volartec has more than 10 years ofexperience in the aviation industry with asuccessful combination of professionalism andexperience..

Whos in thenews: Airlines,Operators,OEMs and MROsAEROFLOTAeroflot, with its partnering members,

operates one of the most modern fleets inEurope comprising 140 aircraft.

AIR DO AIRLINESOperates from its Tokyo base to destinationsin Hokkaido, and from Sapporo across Honshuwith a fleet of Boeing aircraft.

ARIK AIRArik Air operates mainly from Lagos andAbuja with a fleet of 25 regional, mediumhaul and long haul aircraft.

ACAS ATLANTIC COASTAIRCRAFT SERVICES, INC.ACAS operates and maintaines threeBombardier Dash-8 aircraft for a smallcorporate entity.

AEROGULF SOLA ENGINE CENTREAero Gulf Norway AS MRO offers operationaland engine maintenance supported byhigh-tech power plant knowledge and solidfinancial resources.

AIGLE AZURAigle Azur, headquartered in Paris, operatesdomestic and international services betweenthe Mediterranean and Africa with a fleet ofAirbus A319, A320, and A321.

AVIATION ISLANDAVIATION ISLAND is a

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