INFORMATION MANUAL 2020 - MalaMala · Pool Verandah early - 128m 2 - 51m 2 - 6m 2 - 84m 2 •...

INFORMATION MANUAL 2020

RESERVE MAP

2020 PROMOTION

MALAMALA RATTRAY’S CAMP

MALAMALA SABLE CAMP

MALAMALA CAMP

JUNIOR RANGER PROGRAMME

PHOTOGRAPHIC SAFARI VEHICLE

DEFINITIVE AFRICA PACKAGE

TRAVELLING TO THE CAMPS

WEATHER STATISTICS

RESERVATION TERMS AND CONDITIONS

MALAMALA GAME VIEWING STATISTICS

+27 11 442 2267 [email protected] www.malamala.com

THE MALAMALA GAME RESERVE

Stay 4 nights and only pay for 3 nights

Valid for stay 04 January 2020 - 09 April 2020

• Book four nights at any MalaMala Game Reserve camp and receive one of the nights complimentary

• A minimum of four consecutive nights is required between any of the three camps and the complimentary

night is applied to the lowest rated night

• The arrival and departure date must fall within the validity period 04 January 2020 - 09 April 2020

To book, please contact: [email protected] I Tel: +27 11 442 2267

MALAMALA RATTRAY’S CAMP

Rates are quoted in US Dollars and payment is accepted in this currency.

Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by

First National Bank.

RATES: 01 Jan 2020 – 31 Dec 2020

Accommodation US $ Per Person Per Night

Sharing Single Children (<16 years)

8 Luxury Suites 1 320.00 1 980.00 N/A

Age Restriction: No children under 16 years are accepted

Accommodation:

8 luxury Suites:

Suites

Pool Deck

Pool

Verandah

- 128m2

- 51m2

- 6m2

- 84m2

• Private verandah with grand river views

• "His" & "Hers" bathrooms featuring a ball andclaw footed bath and double shower

• Outdoor shower for a nature experience witha difference

• Plunge pool built into the private verandah

• Outdoor and indoor dining area for intimatein- room dining

• 24-hour temperature control - air-conditioning, heating and overhead fans

• Direct dial telephones

• A mini-bar and tea station

• A mini-safe

• Bathroom amenities, insect repellent andhairdryers

• Optional satellite television and DVD player

Camp Facilities:

• A beautifully appointed library containing rare African books and magnificent works of art

• An elegant, African themed air-conditioned dining room

• A historic bar featuring photographs of the early days of this unique area and its pioneers

• A large wooden safari deck where mealsare served

• A large filtered infinity pool with magnificent views across the river

• A well-appointed safari boutique with quality clothing, jewellery and artefacts

• A small fitness facility with stationary bicycle, treadmill, multi-gym machine, sit up benches, free weights, mats and a steam room

• Healing Earth massage service

• Mobile phone coverage and wi fi• Indigenous private garden - a haven for birds

Rate Inclusions

• Air-conditioned, en-suite accommodation• All meals and snacks• Drinks (excluding premium brands)• Game drives in open 4-wheel drive safari

vehicles conducted by an experienced ranger

• Nature walks

• Transfers to/from the MalaMala Game Reserveairstrip

• Limited laundry service

Rate Exclusions

• Telecommunication costs

• Skukuza Airport transfers

• Transfers to/from any other camps(excluding MalaMala Game Reserve camps)

• Sabi Sand Wildtuin entrance fee iftravelling by road

• US$ 15.00 per person per day Community Levy

MALAMALA SABLE CAMP




RATES: 01 Jan 2020 – 31 Dec 2020


Sharing Single Children (<12 years)

4 River View Suites 1 095.00 1 642.00 657.00

Lion’s Den Suite – 2 interleading rooms 1 095.00 1 642.00 657.00

1 Waterhole Suite 1 065.00 1 597.00 657.00

Rate Inclusions

• Air-conditioned, en-suite accommodation

• All meals and snacks

• Drinks (excluding premium brands)

• Game drives in open 4-wheel drive safari vehiclesconducted by an experienced ranger

• Nature walks



Rate Exclusions



• Transfers to/from any other camps(excluding MalaMala Game Reserve camps)

• Sabi Sand Wildtuin entrance fee if travellingby road


Age Restriction: No children under the age of 12 unless the camp is reserved exclusively.

Accommodation:

Suites - 85m2

• En-suite bathroom with indoor andoutdoor shower, bath and private WC

• 24-hour temperature control - air-conditioning, heating and overhead fans


• A mini bar and tea station

• A mini-safe

• Bathroom amenities, insect repellentand hairdryers

• Family rooms able to accommodate a third adult

or two children are available on request

Camp Facilities:

• Air-conditioned library with satellite television

• Air-conditioned safari bar and dining-room

• A large wooden safari deck

• A filtered swimming pool nestled in theflood plain below the camp

• The safari boutique & fitness facility are locatedin the MalaMala Camp which is situated close by


• Mobile phone coverage and wi fi

Supplementary Services – Rattray’s, Sable & MalaMala Camps Rates are quoted in US Dollars

01 Jan 2020– 31 Dec 2020

Community Levy per person per day $ 15.00

Road transfer to / from Skukuza Airport per person, one way $ 44.00

Photographic safari vehicle per day (exclusive use) $ 770.00

Private safari vehicle per empty seat out of 6 per day – MalaMala & Sable Camps $ 210.00

Private safari vehicle per empty seat out of 5 per day – Rattray’s Camp $ 265.00

Tour Leader Room $ 175.00

MALAMALA CAMP




RATES: 01 Jan 2020 – 31 Dec 2020


Sharing Single Children (< 12 years)

5 River View Luxury Suites 1 020.00 1 530.00 610.00

6 River View Luxury Rooms 985.00 1 477.00 591.00

7 Waterhole Suites 985.00 1 477.00 591.00

1 River View Luxury Single Room N/A 1 020.00 N/A

NB: Please note that some rooms at MalaMala Camp only have showers (no bath) in the bathroom

Age Restriction: Children of all ages accepted. Children of 4 years and younger are not permitted in the boma for dinner or on game drives (unless the party have reserved a private vehicle). A babysitting facility is available at a nominal fee.

Camp Facilities:

• A large wooden safari deck in the shade of aJackalberry tree

• Air-conditioned safari bar and dining-room

• A large filtered infinity pool with magnificentviews across the river

• A well-appointed safari boutique with qualityclothing, jewellery and artefacts

• A small fitness facility with stationary bicycle,treadmill, multi-gym machine, rowingmachine, sit-up benches, pull-up bar, freeweights and mats


• Mobile phone coverage and wi fi

Rate Exclusions



• Transfers to/ from any other camps(excluding MalaMala Game Reserve camps)

• Sabi Sand Wildtuin entrance fee if travellingby road


Rate Inclusions

• Air-conditioned, en-suite accommodation

• All meals and snacks

• Drinks (excluding premium brands)

• Game drives in open 4-wheel drive safari vehiclesconducted by an experienced ranger

• Nature walks



Accommodation:

River View Single Room - 40m2

River View Room - 55m2

River View Suites - 85m2

Waterhole Suites - 85m2

• 24-hour temperature control - air-conditioning,heating and overhead fans


• A mini-bar and tea station

• A mini-safe

• Bathroom amenities, insect repellentand hairdryers

• Family rooms able to accommodate a third adultor two children are available on request

Disabled Accommodation: MalaMala prides itself on being one of the few safari destinations which is able to offer a fully equipped disabled suite. Game drives are conducted safely in a suitably equipped landrover with a wheelchair ramp

JUNIOR RANGER PROGRAMME

Children’s Policy and Rates: Age restrictions do exist and are applied in the interests of personal safety as well as the comfort of other guests.

MalaMala Camp welcomes children of all ages. Children under 12 years, sharing accommodation with full paying adults, pay the quoted child tariff. Children aged four and under are not permitted to dine in the boma in the evenings. Special dining arrangements can be made and baby-sitting services are provided on request, at a nominal charge. Children aged four and under are not permitted to join the game drives, unless their parents / party have reserved a private game drive vehicle at the additional cost.

Family rooms may be used as a triple or a quad room to accommodate children – the sitting room area is converted to a bedroom utilising single beds.

On arrival, the ranger hosting the family will assess the age, enthusiasm and independence of the children and in collaboration with the parents and guardians, various activities will be offered.

A MalaMala backpack including an interactive checklist are given to each child between the ages of 4 & 12.

The ranger hosting the family will, throughout their stay, offer some of the following activities:

1. The tracking of various animals from their spoor markings2. Teach basic survival skills (where to find water, what

plants are good to eat, medicinal uses of plants, etc.)3. Warning signs of dangerous animals and first aid

for emergency situations in the bush4. A bush breakfast enables children to learn how to

make fire and to participate in the mealpreparation

5. Children are able to communicate on the radio (outof game drive times)

6. Special meals and “ration packs” are preparedfor children

7. Children’s movies, wildlife movies (filmed onMalaMala) and board games are available in camp

The MalaMala Sable Camp does not accommodate children under the age of 12, unless the entire camp is reserved exclusively.

MalaMala Rattray’s Camp does not accommodate children under the age of 16.

PHOTOGRAPHIC SAFARI VEHICLE

We have a dedicated photographic safari vehicle, which comprises:

• 3 rows of 2 bucket seats

• A sliding camera mount per row

• Bean bags for camera stability

• Storage boxes for camera equipment

• Under-seat lighting

• A dedicated photographic ranger

Rate: 2020: US$ 770.00 per vehicle per day (midday to midday) on an exclusive basis

Please request the photographic safari vehicle on confirmation of your reservation to ensure availability on arrival at camp.

THE DEFINITVE AFRICAN EXPERIENCE

This popular and exciting, 7 night wildlife package including MalaMala and Mashatu Game Reserves (two different safari area’s in two different countries) combines easily with Cape Town, Livingstone and Johannesburg using a combination of charter flights and scheduled flights.

The itineraries below include 3 or 4 nights at Mashatu Main Camp & 4 or 3 nights at MalaMala Camp for a 7 night safari package. We are also able to provide inclusive quotes using Mashatu Tent Camp, MalaMala Sable Camp or MalaMala Rattray’s Camp as alternatives. The order of the itinerary is flexible as the charter flight operates in both directions on a Thursday and a Sunday.

01 April – 30 November 2020

3 nights Mashatu & 4 nights MalaMala 4 nights Mashatu & 3 nights MalaMala Per Person : US$ 7 800.00 Per Person : US$ 7 505.00 Single Person : US$ 10 757.00 Single Person : US$ 10 300.00 Child under 12 : US$ 5 460.00 Child under 12 : US$ 5 302.00

THE MALATU EXPRESS

A scheduled charter flight between MalaMala Game Reserve and Mashatu Game Reserve.

Seat Cost: Nett Per Person One Way: US $ 980.00 Days of the week: Thursday and Sunday 10h00: Depart MalaMala Game Reserve

Clear South African immigration and customs in Polokwane 13h30/14h00: Arrive / Depart Mashatu Game Reserve

Clear South African immigration and customs in Polokwane 16h15: Arrive MalaMala Game Reserve The above timings are subject to delays in Polokwane.

The Malatu Express pilots will remain in contact with both destinations to keep them informed of the exact time of arrival.

Rate inclusions • The charter flight may be operated in a variety of aircraft depending on the number of guests confirmed on

the flight.• Minimum 2 guests. Please contact us for separate quotation for groups of more than 9 pax.

• Luggage allowance: strictly 15kg (33lbs) + 6kg (13 lbs) carry on.

• Accommodation must be confirmed for a minimum of 2 nights at MalaMala Game Reserve or MashatuGame Reserve in order to utilize these flights.

• Bookings must be confirmed 1 month prior to departure to guarantee availability.

• Guests must have the relevant visas and travel documentation for South Africa and Botswana.

• Reservations must be made via email with [email protected]

• Cancellation Policy: 50% cancellation less than 30 days prior to arrival

• Bad weather policy: in the event that the charter flights are cancelled as a result of bad weather,alternative transport will be provided for, but no refund will be applicable for the cancelled flight.

Rate Exclusions

• Flights to and from MalaMala Game Reserve onAirlink or Federal Air

Rate Inclusions

• All accommodation, meals, local drinks(excluding premium brands, and any applicablelevies and entrance fees)

• Scheduled charter flights betweenJohannesburg and Mashatu Game Reserve(vice versa) and Mashatu and MalaMala GameReserves (vice versa) (Malatu Express) and theapplicable road transfer to and from theairstrips and the camps

We strongly recommend that guests are covered by a travel insurance policy to cover any expenses incurred due to an unforeseen cancellation.

mailto:[email protected]

MALAMALA GAME RESERVE TRAVEL DETAILS

AIRLINK: Directly into Skukuza Airport, Kruger National Park (SZK)

To and from OR Tambo International Airport (JNB) or Cape Town International Airport (CPT).

Daily, O R Tambo (JNB) to Skukuza (SZK) Daily, Skukuza (SZK) to O R Tambo (JNB)

SA 8861, JNB / SZK, 10h00 / 10h50 SA 8865, JNB / SZK, 13h20 / 14h10

SA 8862, SZK / JNB, 13h30 / 14h35 SA 8866, SZK / JNB, 14h50 / 15h35

Daily, Cape Town (CPT) to Skukuza (SZK) Daily, Skukuza (SZK) to Cape Town (CPT)

SA 8651,CPT / SZK, 10h35 / 13h05 SA 8652, SZK / CPT, 11h20 / 13h55

• Reservations on Airlink flights to and from Johannesburg / Skukuza Airport and Cape Town /Skukuza Airport should be made via your travel agent or directly with Airlink (www.flysaa.com).

• Check-in for Airlink flights is at the Airlink check-in desks in the domestic departures terminals atOR Tambo International Airport and Cape Town International Airport.

• Reservations for road transfers to and from Skukuza Airport and MalaMala Game Reserve must be madethrough the MalaMala central reservations office and will be invoiced with the reserved accommodation.

A one hour road transfer is available between Skukuza Airport and MalaMala Game Reserve and can be reserved through MalaMala Game Reserve, at a cost of US$ 44.00 per person one way.

FEDERAL AIR: DIRECTLY INTO MALAMALA GAME RESERVE

Federal Air operates a twice daily shuttle service between OR Tambo International Airport (JNB) and MalaMala Game Reserve.

Check-in for Federal Air flights is at the Federal Air kiosk, located in the multi-story parkade adjacent to the car rental companies.

Daily, O R Tambo (JNB) to MalaMala: Departure between 10:30 and 11:30 with estimated arrival at MalaMala between 11:30 and 13:00 Departure between 12:30 and 13:30 with estimated arrival at MalaMala between 14:30 and 15:30

Daily, MalaMala to O R Tambo (JNB): Departure between 11:00 and 11:30 with estimated arrival at OR Tambo latest 13:00 Departure between 12:30 and 13:00 with estimated arrival at OR Tambo latest 15:30

Reservations for Federal Air flights to and from Johannesburg and MalaMala Game Reserve should be made directly with Federal Air or through MalaMala Game Reserve Central Reservations.

2018 WEATHER STATISTICS

MONTH ACTUAL HIGH ℃

ACTUAL LOW ℃

AVERAGE HIGH ℃

AVERAGE LOW ℃

RAINFALL (mm)

DAYS OF RAIN

January 40 17 33 21 63 4

February 36 17 31 23 69 4

March 38 17 33 20 94 5

April 36 15 30 19 60 5

May 32 12 29 18 20 3

June 30 11 24 13 0 0

July 30 8 25 11 2 1

August 33 10 28 15 7 3

September 38 10 32 17 2 1

October 36 12 28 16 15 4

November 39 15 29 17 21 3

December 43 18 34 22 45 7

MALAMALA GAME RESERVE ROAD MAP AND DIRECTIONS

Please ensure you receive an updated road map and directions from the reservations office on

confirmation that guests will be travelling by road / self drive. The best route to travel within the

reserve may change depending on weather conditions. It is essential that the guests speak with the

camp reception prior to entering the reserve to receive their advice. For your safety and comfort

please ensure that guests have entered the Sabi Sand Wildtuin before 16h00.

It is important that you call the camp from Hazyview.

MalaMala Camp & Sable Camp: +27 13 735 9200

MalaMala Rattray’s Camp: +27 13 735 3000

The MalaMala Game Reserve is a 6-hour drive from Johannesburg via Hazyview. Access to MalaMala is via

the Sabi Sand Wildtuin, utilizing Shaw’s Gate.

There is a per vehicle and per person entrance fee at the Sabi Sand Wildtuin gates:

• Per Vehicle: R 310.00

• Per Person: R 140.00

Rates subject to change.

From Hazyview to MalaMala:

Travel to Hazyview in the Mpumalanga Province

and turn east at the SPAR Centre onto the R536 -

towards the Paul Kruger Gate.

After 37,5 kms you will see a brown road sign

indicating ‘MalaMala’ to the left. Turn left onto the

dirt road – beware the tight hairpin bend. Follow

this road for 3kms. At the T-junction turn right and

continue for another 4,2 kms to Shaw's Gate, the

entrance to the Sabi Sand Wildtuin.

Here you will be required to pay the ZAR310.00*

entrance fee per vehicle plus ZAR 140.00* per

person in cash. Please ensure that you collect the

necessary entrance permit from the gate guard.

*Rates subject to change.

Continue straight following the signs to

MalaMala Rattray’s Camp. After 6,3km you will

come to a crossroad. Turn left at the cross road

following the sign to MalaMala / Rattray’s.

MalaMala Rattray’s Camp is approximately 11 km

from this point. If travelling to MalaMala Camp

and Sable Camp TURN LEFT at the “Y” junction

just before the Rattray’s turnoff.

You will arrive at the MalaMala entry gate where you will be asked to sign the register.

MALAMALA GAME RESERVE (Pty) Ltd STANDARD TERMS AND CONDITIONS

The below version is a precise of the detailed terms and conditions which are available on our website (www.malamala.com).

3. RATES3.1 MalaMala publishes rates from time to time and reserves

the right to amend the published rates without notice. The rates quoted by MalaMala include game drives and meals over a 24 hour period – both of which form an indivisible portion of the rates quoted. Rates apply to both group and individual reservations and are quoted on a per person per night basis and are inclusive of VAT.

3.2 The rates are quoted in United States Dollars (“USD”) and payment is accepted in that currency but arrangements can be made to convert the USD rate to South African Rand (“ZAR”) using the conversion rate supplied to MalaMala by First National Bank Ltd within a 6 (six) month period of the Guest’s arrival at the Reserve. Rates converted to ZAR are only valid if the amounts due are paid by due date and if the Guest fails to make payment by due date the USD rate shall apply or at MalaMala’s discretion a new conversion rate supplied by First National Bank Ltd shall be used.

3.3 MalaMala shall not be liable for any rate fluctuations of third party suppliers whose services MalaMala books on behalf of the Guest.

4. PAYMENT4.1 All reservations will be on a pre-payment basis. Payment

must be made in accordance with the directions in that regard detailed in the Provisional Reservation.

4.2 In the event that payment is not made in accordance with the directions in that regard detailed in the Provisional Reservation then MalaMala reserves the right to treat the reservation as cancelled.

4.3 All payments are to be made in monetary currency, without demand and free of exchange, deduction or set-off.

4.4 Payment in USD must be paid directly into the following bank account:

Account Name: MalaMala Game Reserve (Pty) Ltd

Bank : First Rand Bank Ltd

Address : 2 Kikembe Drive, Umhlanga

Rocks Durban, KwaZulu-Natal

Account No. : CFCUS 395587

Branch Code : 26 26 50

Swift Code : FIRNZAJJ

4.5 In the event that MalaMala provides a ZAR rate after converting from the USD rate then payment in ZAR must be paid directly into the following bank account:

Account Name : MalaMala Game Reserve (Pty) Ltd.

Bank : First National Bank

Address : FNB One Umhlanga, Durban,

KwaZulu-Natal

Account No. : 625 937 987 90

Branch Code : 27 01 50

4.6 A copy of the bank transfer notification, together with the Provisional Reservation date and number, must be faxed or emailed to the central sales and reservations office.

4.7 Any bank charges resulting from the payment by the Guest shall be for the Guest’s account.

4.8 Payment in ZAR may be made by Master Card or Visa credit cards. A letter of authorisation with the cardholder’s signature must be provided in order for MalaMala to debit the credit card. Credit cards submitted to central sales and reservations office for payments must be presented at the relevant camp on check in for verification purposes.

4.9 In the event that the Guest fails to make payment in accordance with the directions detailed in the Provisional Reservation, and MalaMala does not treat the reservation as having lapsed then payment shall be made when demanded by MalaMala, and in any event by no later than on arrival at the relevant camp.

4.10 Guests shall settle their extras accounts in full prior to departure from camps, with payment to be made in cash or by means of credit card.

4.11 Should the Guest default in making any payment on its due date, MalaMala shall have the right forthwith to cancel the reservation, always subject to MalaMala's rights to damages, and MalaMala shall have the right to retain all moneys paid by the Guest pending the determination of such damages and thereafter to set off the amount so retained against the amount owing.

5. TRANSFERS AND CHECK-IN/CHECK-OUT5.1 Transfers to and from camps, the airport/airstrips and

entrance gates are by road. Transfer times are dictated by passenger numbers and their flight variations. Charges are not levied for the transfer to/from MalaMala airfield. Other transfers are charged at a nominal rate per person. MalaMala is unable to conduct transfers from Kruger Mpumalanga International Airport but MalaMala is able, on prior request, to make transfer arrangements on behalf of Guests who have a Confirmed Reservation, at an additional cost.

5.2 Check-in time is 12 noon and check-out is 11h00 South African Standard Time. Should a Guest require an earlier check-in or later check-out time then the Guest must request same from management and it shall be in management’s discretion to allow a variation. Arrivals after 20h00 South African Standard Time are not permitted at any camp.

6. POLICIES6.1 Children:

MalaMala Camp: Children under 12 years, sharing accommodation with full paying adults, pay the quoted child rate.Sable Camp: Children under 12 years are not permitted unless exclusive use of the camp is reserved. Rattray’s on MalaMala: Children under 16 years are not permitted.

6.2 Tour leader/pilot/driver/guide: Subject to availability, B grade accommodation may be reserved for bona fide tour leaders, pilots, drivers and guides. B grade accommodation rate shall apply, and is for accommodation and meals and does not include game drives and other activities.

7. CANCELLATIONS7.1 No reservation is secure until the deposit detailed in

the Provisional Reservation is paid and the Confirmed Reservation is delivered by MalaMala to the Guest.

7.2 MalaMala is entitled to cancel a Confirmed Reservation in the event that the balance of the amount due in terms of the Reservation is not paid by the due date or dates for payment.

7.3 MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for any period outside high season be cancelled by either MalaMala in terms of 7.2 or by the Guest:

5% of the quoted total reservation charge detailed in the Reservation if cancelled more than 60 days prior to scheduled arrival; 25% of the quoted total reservation charge detailed in the Reservation if cancelled 60 days or less and 30 days or more prior to scheduled arrival; 50% of the quoted total reservation charge detailed in the Reservation if cancelled 30 days or less and 14 days or more prior to scheduled arrival; 90% of the quoted total reservation charge detailed in the Reservation if cancelled 14 days or less prior to scheduled arrival.

7.4 For purposes of the Standard Terms high season is from 20 December in one year to 10 January in the following year. MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for a period in high season be cancelled by either MalaMala in terms of 7.2 or by the Guest:

5% of the quoted total reservation charge detailed in the Reservation if cancelled more than 90 days prior to scheduled arrival; 25% of the quoted total reservation charge detailed in the Reservation if cancelled 90 days or less and 60 days or more prior to scheduled arrival; 90% of the quoted total reservation charge detailed in the Reservation if cancelled 60 days or less prior to scheduled arrival.

7.5 Any cancellation fee shall be subject to the relevant provisions of the Consumer Protection Act such that if the Consumer Protection Act allows only a smaller cancellation fee, then such smaller fee shall apply.

http://www.malamala.com/

Please note we do not publish statistics of rhino sightings at MalaMala owing to the vulnerability of these animals as a result

of rampant poaching in Southern Africa.

INFORMATION MANUAL 2020 - MalaMala · Pool Verandah early - 128m 2 - 51m 2 - 6m 2 - 84m 2 •...

Documents

Transcript of INFORMATION MANUAL 2020 - MalaMala · Pool Verandah early - 128m 2 - 51m 2 - 6m 2 - 84m 2 •...