Information manual 2017 / 2018

RESERVE MAP RATTRAY’S ON MALAMALA

MALAMALA MAIN CAMP SABLE CAMP

JUNIOR RANGER PROGRAMME PHOTOGRAPHIC SAFARI VEHICLE

DEFINITIVE AFRICA PACKAGE & MALATU EXPRESS TRAVELLING TO THE CAMPS

WEATHER STATISTICS RESERVATION TERMS AND CONDITIONS MALAMALA GAME VIEWING STATISTICS

malamala.comreservations@malamala.com+27 11 442 2267

RATTRAY’S ON MALAMALA

Updated March 2017 Rates are quoted in US Dollars and payment is accepted in this currency.

Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. MalaMala Game Reserve (Pty) Ltd - Vat # 4010146332

8 luxury suites Jan 2017 – Dec 2017 Per Person Per Night

Jan 2018 – Dec 2018 Per Person Per night

Luxury Suite – Sharing US $ 1 025.00 1 150.00 Luxury Suite – Single US $ 1 535.00 1 725.00 Tour Leader Accommodation US $ 160.00 160.00

Accommodation : 8 luxury Suites (khayas) :

Suites - 128m2 Pool Deck - 51m2 Pool - 6m2

Verandah - 84m2

• Private verandah with grand river views • "His" & "Hers" bathrooms featuring a ball and

claw footed bath and double shower • Outdoor shower for a nature experience with

a difference • Heated plunge pool built into the private verandah • Outdoor and indoor dining area for intimate

in-room dining • 24-hour temperature control - air-conditioning,

heating and overhead fans • Direct dial telephones • A mini-bar and tea & coffee making facilities • A mini-safe • Optional satellite television and DVD player Age Restriction : No children under 16 years are accepted

Camp Facilities : • A beautifully appointed library containing rare

African books and magnificent works of art • An elegant, African themed air-conditioned

dining room • An historic bar featuring photographs of the

early days of this unique area and its pioneers • A large wooden safari deck where meals are

served - and an awesome game viewing experience in itself!

• A large filtered infinity pool with magnificent views across the river

• A well-appointed safari boutique with quality clothing, jewellery and artefacts

• A small fitness facility with stationary bicycle, treadmill, multi-gym machine, sit up benches, free weights, mats and a steam room

• A massage service is available on request • Mobile Phone coverage and Wireless internet • Indigenous private garden - a haven for birds Capacity on Game Drives : 4 guests per safari vehicle

Supplementary Services Jan 2017 – Dec 2017

Jan 2018 – Dec 2018

Community Levy per person per day $ 12.50 $ 12.50

Road Transfer to / from Skukuza Airport per person one way $ 30.00 $ 30.00

Photographic safari vehicle per day $ 660.00 $ 660.00

Private safari vehicle per empty seat out of 4 per day $ 220.00 $ 240.00

Rate Inclusions • Air-conditioned, en-suite accommodation • All meals and snacks • Drinks (excluding premium brands) • Game drives in open 4-wheel drive safari vehicles conducted by an

experienced ranger • Nature walks • Transfers to and from the MalaMala Game Reserve airstrip • Laundry – maximum 10 items per room per day (minimum 2 nights)

Rate Exclusions • Telecommunication costs • Airport transfers (except for MalaMala airstrip to / from

the MalaMala camps) • Transfers to/ from any other camps (excluding MalaMala

Game Reserve camps) • Sabi Sand Wildtuin entrance fee if travelling by road • US$ 12.50 per person per day Community Levy

MALAMALA MAIN CAMP

Updated March 2017 Rates are quoted in US Dollars and payment is accepted in this currency.

Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. MalaMala Game Reserve (Pty) Ltd - Vat # 4010146332

NOTE: The 2018 rate will be fully inclusive of all drinks (excluding premium brands) with effect from 15 January 2018. This does not apply to 2017 reservations.

Accommodation : 10 luxury suites, 7 luxury rooms and 1 single room. Single Room - 40m2 Luxury room - 55m2 Suites - 85m2 Decks - 15m2 to 20m2 • 24-hour temperature control • Direct dial telephones • A mini-bar and tea and coffee making facilities • A mini-safe • Bathroom amenities, insect repellent

and hairdryers • Family rooms able to accommodate a third

adult or two children, are available on request • Disabled Accommodation: MalaMala prides

itself on being one of the few safari destinations which is able to offer a fully equipped disabled suite. Game drives are conducted safely in a suitably equipped landrover with a wheelchair ramp

Camp Facilities : • A large wooden safari deck in the shade of a

Jackalberry tree - the ideal vantage point from which to observe the parade of animal life at the Sand River's edge

• A large filtered infinity pool with magnificent views across the river

• A well-appointed safari boutique with quality clothing, jewellery and artefacts

• A small fitness facility with stationary bicycle, treadmill, multi-gym machine, rowing machine, sit-up benches, pull-up bar, free weights and mats

• A massage service is available on request • Mobile Phone coverage and Wireless

internet connectivity Age Restriction: Children of all ages accepted. Children of 4 years and younger are not permitted in the boma for dinner or on game drives (unless the party have reserved a private vehicle). A babysitting facility is available at a nominal fee Capacity on Game Drives: 6 guests per safari vehicle

7 luxury rooms + 10 luxury suites + 1 single room Jan 2017 – Dec 2017

Per Person Per Night Jan 2018 – Dec 2018 Per Person Per Night

Luxury Room – Sharing US $ 740.00 820.00

Luxury Room – Single US $ 1 110.00 1 230.00

Luxury Suite – Sharing US $ 800.00 880.00

Luxury Suite - Single US $ 1 200.00 1 320.00

Single Room US $ 740.00 820.00

Children under 12 years sharing US $ 440.00 490.00

Tour Leader Accommodation US $ 160.00 160.00

Supplementary Services Jan 2017 – Dec 2017

Jan 2018 – Dec 2018

Community Levy per person per day $ 12.50 $ 12.50

Road Transfer to / from Skukuza Airport per person, one way $ 30.00 $ 30.00

Photographic safari vehicle per day $ 660.00 $ 660.00

Private safari vehicle per empty seat out of 6 per day $ 160.00 $ 170.00

Rate Inclusions • Air-conditioned, en-suite accommodation • All meals and snacks • Game drives in open 4-wheel drive safari vehicles conducted by an

experienced ranger • Nature walks • Transfers to and from the MalaMala Game Reserve airstrip • Laundry – maximum 10 items per room per day (minimum 2 nights)

Rate Exclusions • Telecommunication costs • Airport transfers (except for MalaMala airstrip to / from

the MalaMala camps) • Transfers to/ from any other camps (excluding

MalaMala Game Reserve camps) • Sabi Sand Wildtuin entrance fee if travelling by road • US$ 12.50 per person per day Community Levy

SABLE CAMP

Updated March 2017 Rates are quoted in US Dollars and payment is accepted in this currency.

Arrangements can be made to convert this to SA Rand using the rates supplied to MalaMala by First National Bank. MalaMala Game Reserve (Pty) Ltd - Vat # 4010146332

8 luxury suites Jan 2017 – Dec 2017 Per Person Per Night

Jul 2018 – Dec 2018 Per Person Per Night

Luxury Suite – Sharing US $ 850.00 950.00

Luxury Suite – Single US $ 1 275.00 1 425.00

*Children under 12 years sharing US $ 510.00 570.00

Tour Leader Accommodation US $ 160.00 160.00

NOTE: The 2018 rate will be fully inclusive of all drinks (excluding premium brands) with effect from 15 January 2018. This does not apply to 2017 reservations.

Accommodation : 4 luxury suites and 2 x 2 bedroom suites Suites - 85m2 Decks - 15m2 to 20m2 • "His" and "Hers" bathrooms • 24-hour temperature control • Direct dial telephones • A mini-bar and tea and coffee making facilities • A mini-safe • Bathroom amenities, insect repellent

and hairdryers • Family rooms able to accommodate a third

adult or two children are available on request

Age Restriction: No children under the age of 12 unless the camp is reserved exclusively

Camp Facilities : • Air-conditioned library with satellite television • Air-conditioned safari bar and dining-room • A large wooden safari deck - the ideal vantage point

from which to observe the steady flow of animal life at the Sand River’s edge

• A filtered swimming pool nestled in the flood plain below the camp

• The safari boutique & fitness facility are located in the MalaMala Main Camp which is situated close by

• Mobile Phone coverage and Wireless internet connectivity

Capacity on Game Drives: 6 guests per safari vehicle

Supplementary Services Jan 2017 – Dec 2017

Jan 2018 – Dec 2018

Community Levy per person per day $ 12.50 $ 12.50

Road Transfer to / from Skukuza Airport per person, one way $ 30.00 $ 30.00

Photographic safari vehicle per day $ 660.00 $ 660.00

Private safari vehicle per empty seat out of 6 per day $ 160.00 $ 170.00

Rate Inclusions • Air-conditioned, en-suite accommodation • All meals and snacks • Game drives in open 4-wheel drive safari vehicles

conducted by an experienced ranger • Nature walks • Transfers to and from the MalaMala Game Reserve airstrip • Laundry – maximum 10 items per room per day

(minimum 2 nights)

Rate Exclusions • Telecommunication costs • Airport transfers (except for MalaMala airstrip to /

from the MalaMala camps) • Transfers to / from any other camps (excluding

MalaMala Game Reserve camps) • Sabi Sand Wildtuin entrance fee if travelling by road • US$ 12.50 per person per day Community Levy

JUNIOR RANGER PROGRAMME Children’s Policy and Rates: Age restrictions do exist and are applied in the interests of personal safety as well as the comfort of other guests. MalaMala Main Camp welcomes children of all ages. Children under 12 years, sharing accommodation with full paying adults, pay the quoted child tariff. Children aged four and under are not permitted to dine in the boma in the evenings. Special dining arrangements can be made and baby-sitting services are provided on request, at a nominal charge. Children aged four and under are not permitted to join the game drives, unless their parents / party have reserved a private game drive vehicle at the additional cost. Family rooms may be used as a triple or a quad room to accommodate children – the sitting room / area is converted to a bedroom utilising single beds. On arrival, the ranger hosting the family will assess the age, enthusiasm and independence of the children and in collaboration with the parents and guardians, various activities will be offered. A MalaMala backpack including an interactive checklist are given to each child between the ages of 4 & 12. The ranger hosting the family will, throughout their stay, offer some of the following activities : 1. The tracking of various animals from their

spoor markings 2. Teach basic survival skills (where to find water,

what plants are good to eat, medicinal uses of plants, the toothbrush and toilet paper trees)

3. Warning signs of dangerous animals and first aid for emergency situations in the bush

4. A bush breakfast enables children to learn how to make fire and to participate in the meal preparation

5. Children are able to communicate on the radio (out of game drive times)

6. Special meals and “ration packs” are prepared for children

7. Babysitters are available in the evenings if required 8. Children’s movies, wildlife movies (filmed on

MalaMala) and board games are available in camp The Sable Camp does not accommodate children under the age of 12, unless the entire camp is reserved exclusively. Rattray’s on MalaMala does not accommodate children under the age of 16.

PHOTOGRAPHIC SAFARI VEHICLE We have a dedicated photographic safari vehicle, which comprises : • 3 rows of 2 bucket seats • A sliding camera mount per row • Bean bags for camera stability • Storage boxes for camera equipment • Under-seat lighting • A dedicated photographic ranger Rate: 2017 & 2018 : US$ 660.00 per vehicle per day (midday to midday). Please request the photographic safari vehicle on confirmation of your reservation to ensure availability on arrival at camp.

THE DEFINITIVE AFRICAN EXPERIENCE This popular and exciting, 7 night wildlife package including MalaMala and Mashatu Game Reserves (two different safari area’s in two different countries) combines easily with Cape Town, Livingstone and Johannesburg using a combination of charter flights and scheduled flights. The itineraries below include 3 or 4 nights at Mashatu Main Camp & 4 or 3 nights at MalaMala Main Camp for a 7 night safari package. We are also able to provide inclusive quotes using Mashatu Tent Camp, MalaMala Sable Camp or Rattray’s on MalaMala as alternatives. The order of the itinerary is flexible as the charter flight operates in both directions on a Thursday and a Sunday.

01 April – 31 December 2017 3 nights Mashatu & 4 nights MalaMala Per Person : US $ 6 150.00 Single Supplement : US $ 8 430.00 Child under 12 : US $ 4 320.00

4 nights Mashatu & 3 nights MalaMala Per Person : US $ 5 930.00 Single Supplement : US $ 8 115.00 Child under 12 : US $ 4 190.00

01 April – 30 November 2018

3 nights Mashatu & 4 nights MalaMala Per Person : US$ 6 630.00 Single Supplement : US$ 9 080.00 Child under 12 : US$ 4 680.00

4 nights Mashatu & 3 nights MalaMala Per Person : US$ 6 385.00 Single Supplement : US$ 8 715.00 Child under 12 : US$ 4 550.00

THE MALATU EXPRESS A scheduled charter flight between MalaMala Game Reserve and Mashatu Game Reserve Seat Cost: Nett per person one way 2018: US$ 910.00 Days of the week: Thursday and Sunday 10h00: Depart MalaMala Game Reserve Clear South African immigration and customs in Polokwane 13h00: Arrive / Depart Mashatu Game Reserve Clear South African immigration and customs in Polokwane 16h15: Arrive MalaMala Game Reserve The above timings are subject to delays in Polokwane. The Malatu Express pilots will remain in contact with both destinations to keep them informed of the exact time of arrival.

Rate Inclusions • All accommodation, meals, local drinks (excluding premium

brands, and any applicable levies and entrance fees) • Scheduled charter flights between Johannesburg and

Mashatu Game Reserve (vice versa) and Mashatu and MalaMala Game Reserves (vice versa) (Malatu Express) and the applicable road transfer to and from the airstrips and the camps

Rate Exclusions • Flights to and from MalaMala Game Reserve on

Airlink or Federal Air

Terms and conditions : • The charter flight may be operated in a variety of aircraft

depending on the number of guests confirmed on the flight. • Minimum 2 guests. Please contact us for a separate

quotation for groups of more than 9. • Luggage allowance: strictly 15 kg (33 lbs) + 6 kg (13 lbs)

carry on. • Accommodation must be confirmed for a minimum of 2

nights at MalaMala Game Reserve or Mashatu Game Reserve in order to utilise these flights.

• Bookings must be confirmed 1 month prior to departure to guarantee availability.

• Guests must have the relevant visas and travel documentation for South Africa and Botswana.

•

• Reservations must be made via email with packages@journeysofdistinction.co.za

• Cancellation Policy : 50% cancellation fee if cancelled less than 60 days prior to arrival 100% cancellation fee if cancelled less than 30 days prior to arrival

• Bad weather policy : in the event the charter flights are cancelled as a result of bad weather, alternative transport will be provided for but no refund will be applicable for the cancelled flight.

We strongly recommend that guests are covered by a travel insurance policy to cover any expenses incurred due to an unforeseen cancellation

MALAMALA GAME RESERVE TRAVEL DETAILS

AIRLINK : DIRECTLY INTO SKUKUZA AIRPORT, KRUGER NATIONAL PARK (SZK) To and from OR Tambo International Airport (JNB) or Cape Town International Airport (CPT). Daily, O R Tambo (JNB) to Skukuza (SZK) Daily, Skukuza (SZK) to O R Tambo (JNB) SA 8861, JNB / SZK, 10h00 / 10h50 SA 8865, JNB / SZK, 13h20 / 14h10

SA 8862, SZK / JNB, 13h30 / 14h35 SA 8866, SZK / JNB, 14h50 / 15h35.

Daily, Cape Town (CPT) to Skukuza (SZK) Daily, Skukuza (SZK) to Cape Town (CPT) SA 8651,CPT / SZK, 10h35 / 13h05 SA 8652, SZK / CPT , 11h20 / 13h55

• Reservations on Airlink flights to and from Johannesburg / Skukuza Airport and Cape Town / Skukuza

Airport should be made via your travel agent or directly with Airlink (www.flysaa.com). • Check-in for Airlink flights is at the Airlink check-in desks in the domestic departures terminals at OR

Tambo International Airport and Cape Town International Airport. • Reservations for road transfers to and from Skukuza Airport and MalaMala Game Reserve must be made

through the MalaMala central reservations office and will be invoiced with the reserved accommodation. A one hour road transfer is available between Skukuza Airport and MalaMala Game Reserve and can be reserved through MalaMala Game Reserve, at a cost of US$ 30.00 per person one way.

AIRLINK : VIA KRUGER MPUMALANGA INT’L AIRPORT (MQP) Airlink operates daily scheduled flights from Johannesburg and Cape Town into Kruger Mpumalanga Airport (MQP). Airlink operates daily scheduled flights to and from Livingstone Airport, Zambia. Kruger Mpumalanga Airport is situated close to the town of Nelspruit and transfers to MalaMala can be provided by either a small light aircraft (30 minute air transfer) or a road transfer (2 hour transfer). Please contact your travel agent for the details. Flights can be booked on line at www.flysaa.com.

TRANSFER RATES : BETWEEN KRUGER MPUMALANGA AIRPORT AND MALAMALA Shared Charter from Nelspruit Airport (KMIA/MQP) to MalaMala Game Reserve (and vice versa) : 2017 : ZAR 3 000.00 nett per person (minimum 2 people) one way. Approx. 30 min travelling time 2018 : To be advised. Road transfer from Nelspruit Airport (KMIA/MQP) to MalaMala Game Reserve (and vice versa) : 2017 : ZAR 3 500.00 nett per vehicle (maximum 7 people) one way and ZAR 110.00 per person SSW entrance fee. Approximately 2 Hours travelling time. 2018 : ZAR 3 750.00 nett per vehicle (maximum 7 people) one way and ZAR 110.00** per person SSW entrance fee. Approximately 2 Hours travelling time. **The per person Sabi Sand Wildtuin entrance fee is expected to increase during 2018.

FEDERAL AIR : DIRECTLY INTO MALAMALA GAME RESERVE Federal Air operates a twice daily shuttle service between OR Tambo International Airport (JNB) and MalaMala Game Reserve. Check-in for Federal Air flights is at the Federal Air kiosk, located in the multi story parkade adjacent to the car rental companies. Daily, O R Tambo (JNB) to MalaMala : Departure between 10:30 and 11:30 with estimated arrival at MalaMala between 11:30 and 13:00 Check in for this flight will be open from 07:00. Passengers must be checked in at the Federal Air kiosk by 09:45 latest to connect onto this flight. Passengers must be checked in at the Federal Air departure lounge by 10:00 latest to connect onto this flight. Departure between 12:30 and 13:30 with estimated arrival at MalaMala between 14:30 and 15:30 Check in for this flight will be open from 07:00. Passengers must be checked in at the Federal Air kiosk by 11:45 latest to connect onto this flight. Passengers must be checked in at the Federal Air departure lounge by 12 noon latest to connect onto this flight. Daily, MalaMala to O R Tambo (JNB) : Departure between 11:00 and 11:30 with estimated arrival at OR Tambo latest 13:00 IMPORTANT – Please note this flight can depart anytime between 11h00 and 11h30. This is done to accommodate guests departing from various camps / lodges, therefore we recommend no domestic connections for flights departing before 15:00 from Johannesburg and no international connections permitted for flights departing before 16:30 from Johannesburg. Departure between 12:30 and 13:00 with estimated arrival at OR Tambo latest 15:30 IMPORTANT – Please note this flight can depart anytime between 12h30 and 13h00, this is done to accommodate guests departing from various camps / lodges, therefore we recommend no domestic connections for flights departing before 17:00 and no International connections for flights departing before 17:50. Reservations for Federal Air flights to and from Johannesburg and MalaMala Game Reserve should be made directly with Federal Air or through MalaMala Game Reserve Central Reservations. Rates : Nett per person one way including airport taxes, passenger taxes and VAT 2017 Adult rate (age 12 and above) Child rate (ages 11 and under)

ZAR 4 450.00 ZAR 3 550.00

Federal Air Terms and Conditions : Please familiarize yourself with these on www.fedair.com

2016 WEATHER STATISTICS

Jan Feb Mar April May June Rainfall in mm 19 7.5 94.5 0 7 0 No of days of rain 4 3 7 0 7 0 Average Min Temp – ºC 23 24 22 20 14 12 Average Max Temp – ºC 34 34 33 32 26 26 July Aug Sept Oct Nov Dec Rainfall in mm 1,5 0 9 24 49,5 154.2 No of days of rain 1 0 1 3 5 6 Average Min Temp – ºC 11 13 18 19 22 23 Average Max Temp – ºC 24 26 29 29 30 32

MALAMALA GAME RESERVE ROAD MAP AND DIRECTIONS It is important that you call the camp from Hazyview or the Sabi Sand Wildtuin gate. MalaMala Main Camp & Sable Camp : +27 13 735 9200 Rattray’s on MalaMala : +27 13 735 3000 The best route to travel within the reserve may change depending on weather conditions. It is essential that you speak with the camp reception prior to entering the reserve to receive their advice. For your safety and comfort please ensure that you have entered the Sabi Sand Wildtuin before 16h00. The MalaMala Game Reserve is a 6 hour drive from Johannesburg. From Hazyview to MalaMala : Travel to Hazyview in the Mpumalanga Province and turn east at the SPAR Centre onto the R536 - towards the Paul Kruger Gate. After 37,5 km's you will see a brown road sign indicating ‘MalaMala’ to the left. Turn left onto the dirt road – beware the tight hairpin bend. Follow this road for 3km's. At the T-junction turn right and continue for another 4,2 km's to Shaw's Gate, the entrance to the Sabi Sand Wildtuin. Here you will be required to pay the ZAR250.00* entrance fee per vehicle plus ZAR 110.00* per person in cash. Please ensure that you collect the necessary entrance permit from the gate guard. *Rates subject to change. Continue straight following the signs to Rattray’s on MalaMala. After 6,3km you will come to a crossroad. Turn left at the cross road following the sign to MalaMala / Rattray’s. Rattray’s on MalaMala is approximately 11 km from this point. If travelling to MalaMala Main Camp and Sable Camp TURN LEFT at the “Y” junction just before the Rattray’s turnoff.

You will arrive at the MalaMala entry gate where you will be asked to sign the register.

MALAMALA GAME RESERVE (Pty) Ltd STANDARD TERMS AND CONDITIONS

The below version is a precise of the detailed terms and conditions which are available on our website (www.malamala.com).

3. RATES 3.1 MalaMala publishes rates from time to time and reserves the

right to amend the published rates without notice. The rates quoted by MalaMala include game drives and meals over a 24 hour period – both of which form an indivisible portion of the rates quoted. Rates apply to both group and individual reservations and are quoted on a per person per night basis and are inclusive of VAT.

3.2 The rates are quoted in United States Dollars (“USD”) and payment is accepted in that currency but arrangements can be made to convert the USD rate to South African Rand (“ZAR”) using the conversion rate supplied to MalaMala by First National Bank Ltd within a 6 (six) month period of the Guest’s arrival at the Reserve. Rates converted to ZAR are only valid if the amounts due are paid by due date and if the Guest fails to make payment by due date the USD rate shall apply or at MalaMala’s discretion a new conversion rate supplied by First National Bank Ltd shall be used.

3.3 MalaMala shall not be liable for any rate fluctuations of third party suppliers whose services MalaMala books on behalf of the Guest.

4. PAYMENT 4.1 All reservations will be on a pre-payment basis. Payment

must be made in accordance with the directions in that regard detailed in the Provisional Reservation.

4.2 In the event that payment is not made in accordance with the directions in that regard detailed in the Provisional Reservation then MalaMala reserves the right to treat the reservation as cancelled.

4.3 All payments are to be made in monetary currency, without demand and free of exchange, deduction or set-off.

4.4 Payment in USD must be paid directly into the following bank account:

Account Name : MalaMala Game Reserve(Pty) Ltd Bank : First Rand Bank Ltd Address : 2 Kikembe Drive, Umhlanga Rocks Durban, KwaZulu-Natal Account No. : CFCUS 395587 Branch Code : 26 26 50

Swift Code : FIRNZAJJ 4.5 In the event that MalaMala provides a ZAR rate after

converting from the USD rate then payment in ZAR must be paid directly into the following bank account:

Account Name : MalaMala Game Reserve(Pty) Ltd Bank : First National Bank Address : FNB One Umhlanga Durban, KwaZulu-Natal Account No. : 625 937 987 90 Branch Code : 27 01 50 4.6 A copy of the bank transfer notification, together with the

Provisional Reservation date and number, must be faxed or emailed to the central sales and reservations office.

4.7 Any bank charges resulting from the payment by the Guest shall be for the Guest’s account.

4.8 Payment in ZAR may be made by Master Card or Visa credit cards. A letter of authorisation with the cardholder’s signature must be provided in order for MalaMala to debit the credit card. Credit cards submitted to central sales and reservations office for payments must be presented at the relevant camp on check in for verification purposes.

4.9 In the event that the Guest fails to make payment in accordance with the directions detailed in the Provisional Reservation, and MalaMala does not treat the reservation as having lapsed then payment shall be made when demanded by MalaMala, and in any event by no later than on arrival at the relevant camp.

4.10 Guests shall settle their extras accounts in full prior to departure from camps, with payment to be made in cash or by means of credit card.

4.11 Should the Guest default in making any payment on its due date, MalaMala shall have the right forthwith to cancel the reservation, always subject to MalaMala's rights to damages, and MalaMala shall have the right to retain all moneys paid by the Guest pending the determination of such damages and thereafter to set off the amount so retained against the amount owing.

5. TRANSFERS AND CHECK-IN/CHECK-OUT 5.1 Transfers to and from camps, the airport/airstrips and

entrance gates are by road. Transfer times are dictated by passenger numbers and their flight variations. Charges are not levied for the transfer to/from MalaMala airfield. Other transfers are charged at a nominal rate per person. MalaMala is unable to conduct transfers from Kruger Mpumalanga International Airport but MalaMala is able, on prior request, to make transfer arrangements on behalf of Guests who have a Confirmed Reservation, at an additional cost.

5.2 Check-in time is 12 noon and check-out is 11h00 South African Standard Time. Should a Guest require an earlier check-in or later check-out time then the Guest must request same from management and it shall be in management’s discretion to allow a variation. Arrivals after 20h00 South African Standard Time are not permitted at any camp.

6. POLICIES 6.1 Children:

MalaMala Main Camp: Children under 12 years, sharing accommodation with full paying adults, pay the quoted child rate. Sable Camp: Children under 12 years are not permitted unless exclusive use of the camp is reserved. Rattray’s on MalaMala: Children under 16 years are not permitted.

6.2 Tour leader/pilot/driver/guide: Subject to availability, B grade accommodation may be

reserved for bona fide tour leaders, pilots, drivers and guides. B grade accommodation rate shall apply, and is for accommodation and meals and does not include game drives and other activities.

7. CANCELLATIONS 7.1 No reservation is secure until the deposit detailed in the

Provisional Reservation is paid and the Confirmed Reservation is delivered by MalaMala to the Guest.

7.2 MalaMala is entitled to cancel a Confirmed Reservation in the event that the balance of the amount due in terms of the Provisional Reservation is not paid by the due date or dates for payment.

7.3 MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for any period outside high season be cancelled by either MalaMala in terms of 7.2 or by the Guest:

5% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled more than 60 days prior to scheduled arrival;

25% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled 60 days or less and 30 days or more prior to scheduled arrival; 50% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled 30 days or less and 14 days or more prior to scheduled arrival; 90% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled 14 days or less prior to scheduled arrival.

7.4 For purposes of the Standard Terms high season is from 20 December in one year to 10 January in the following year. MalaMala shall be entitled to charge the following cancellation fees should a Confirmed Reservation for a period in high season be cancelled by either MalaMala in terms of 7.2 or by the Guest:

5% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled more than 90 days prior to scheduled arrival;

25% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled 90 days or less and 60 days or more prior to scheduled arrival; 90% of the quoted total reservation charge detailed in the Provisional Reservation if cancelled 60 days or less prior to scheduled arrival.

7.5 Any cancellation fee shall be subject to the relevant provisions of the Consumer Protection Act such that if the Consumer Protection Act allows only a smaller cancellation fee, then such smaller fee shall apply.