Infographic Scheduling Hell · 2020-04-03 · to achieve or maintain profitability. Carefully...

1
1. https://www.cio.com/article/3298164/why-it-leaders-need-to-meet-the-needs-of-the-hourly-worker.html 2. Deloitte, Transitioning to the Future of Work and the Workplace, https://www2.deloitte.com/content/dam/Deloitte/global/Documents/HumanCapital/gx-hc-us-cons-transitioning-to-the-future-of-work-and-the-workplace.pdf 3. https://www.dol.gov/newsroom/releases/whd/whd20191028 4. Economic Policy Institute https://www.npr.org/2018/05/24/613960496/workers-are-losing-billions-of-dollars-because-of-time-theft 5. https://businessfacilities.com/2019/12/minimum-wage-will-increase-in-majority-of-u-s-states-in-2020/ 6. Gallup Polling Data https://news.gallup.com/poll/241649/employee-engagement-rise.aspx 7. Institute for Research on Labor and Employment http://irle.berkeley.edu/files/2010/Employee-Replacement-Costs.pdf 8. https://cdn2.hubspot.net/hub/76666/file-2123964942-pdf/SalesForecasting_infographic_v6.pdf?t=1418163069861&__hstc=20629287.e8f0de 0934f39937ea36dbf92079803a.1585686737481.1585686737481.1585686737481.1&__hssc=20629287.1.1585686737481&__hsfp=699954039 9. Inc.com https://www.inc.com/andrew-thomas/the-hidden-ratio-that-could-make-or-break-your-company.html ©2020 HotSchedules, Now Powered by Fourth All rights reserved. Reproduction in any manner whatsoever without the written permission of HotSchedules, Now Powered by Fourth is strictly forbidden. HotSchedules cannot be responsible for errors in typography or photography. Call us at +1.877.539.5156 Visit Fourth.com HotSchedules can show you the way to Labor Management Salvation. Want to learn more? Contact us today! How to Escape The 9 Circles of Employee Scheduling Hell and Achieve Labor Management Salvation s every business owner and manager knows, the road to hell is paved with sticky notes, manually updated spreadsheets, scattered requests, and other inefficient scheduling practices. Check out the 9 Circles of Scheduling Hell — and get a chance at Labor Management Salvation. A The Key to Labor Management Salvation Wow — this sounds pretty grim. But there’s good news. It’s completely possible to avoid all 9 circles of Scheduling Hell. You can even skip the manual based systems, endless frustrations, and bad surprises of Scheduling Purgatory. Labor Management Salvation is within reach! Tracking Constant Schedule Changes From shift swaps, to time off requests, to maintaining compliance– there’s a lot to keep track of. And when scheduling details fall through the cracks, they dent your bottom line, frustrate your employees, and cause havoc for your managers. You get to this circle from failing to provide teams with the tools they need to succeed. The increase in likelihood that an employee will leave your company if you're considered a tech laggard. 1 450% Circle 1 59% The number of executives who believe transparency in communications is a critical priority for achieving their organization’s goals. 2 Poor Team Communication Missed shifts, decreased accountability, and unsatisfactory customer experience are just a few of the problems that stem from bad communication. Plus platforms like WhatsApp or Facebook make it impossible to keep proprietary info, well, proprietary! This scattered communication wreaks havoc on morale. Circle 2 Juggling Labor Compliance Labor compliance is its own hell. Laws vary from city to city and state to state. As complexity grows, so does the risk of financial penalties. Failure to follow one or the full range of labor laws can result in expensive fines, damaged reputations, and, in the most extreme cases, lawsuits. Circle 3 $322 Million Amount of back wages collected by Department of Labor’s Wage and Hours Division in FY2019 – a new record. 3 The annual average cost of minimum- wage workers’ time theft violations. 4 Billion $15 Circle 4 Time Theft & Payroll Pains A few minutes here, a few there, it may not seem like a big deal to your team. But every over-tracked minute dents your bottom line. After all, time is money. And time-theft adds up fast. Erratic Staffing Levels Unnecessary labor spend eats up your budget and chips away at profit margins. When you add in state-specific legislation, the fees can add up even faster. Yikes! The number of U.S. states (plus D.C.) with minimum wage increases in 2020. 26 Circle 5 Low Employee Engagement Too many people on your schedule, you end up with bored employees. Too few and they’re slammed. It’s a recipe for frustrated and disengaged employees. Frustrated and disengaged employees don’t drive sales — and their misery is contagious. the number of workers who are “not engaged” in their current role the number who are “actively disengaged.” 6 53% 13% Circle 6 Increased Employee Turnover The disengaged, frustrated employees from the 6th circle quit, sending you spiralling down to the 7th. Training new employees stretches your team thin, and scheduling is even trickier with a skeleton crew. Circle 7 Do you know the average cost of replacing an employee? $4,000 per employee 7 The increase in likelihood that a company with accurate sales forecasts will grow their revenue year-over-year. 8 10% Circle 8 Lost Profits Without Proper Planning If you don't analyze your performance, you can’t make the necessary adjustments to achieve or maintain profitability. Carefully forecasting your sales to appropriately plan your labor strategy can help maximize your profits. Dissatisfied Customers Welcome to the deepest, darkest circle of Scheduling Hell. Your customers are extra miserable here. Poor scheduling practices negatively impact your staff, and those impacts make their way to your customers. Nobody wants that! 40 It takes positive reviews to offset just negative one. 9 1 Circle 9

Transcript of Infographic Scheduling Hell · 2020-04-03 · to achieve or maintain profitability. Carefully...

Page 1: Infographic Scheduling Hell · 2020-04-03 · to achieve or maintain profitability. Carefully forecasting your sales to appropriately plan your labor strategy can help maximize your

1. https://www.cio.com/article/3298164/why-it-leaders-need-to-meet-the-needs-of-the-hourly-worker.html

2. Deloitte, Transitioning to the Future of Work and the Workplace,https://www2.deloitte.com/content/dam/Deloitte/global/Documents/HumanCapital/gx-hc-us-cons-transitioning-to-the-future-of-work-and-the-workplace.pdf

3. https://www.dol.gov/newsroom/releases/whd/whd20191028

4. Economic Policy Institutehttps://www.npr.org/2018/05/24/613960496/workers-are-losing-billions-of-dollars-because-of-time-theft

5. https://businessfacilities.com/2019/12/minimum-wage-will-increase-in-majority-of-u-s-states-in-2020/

6. Gallup Polling Datahttps://news.gallup.com/poll/241649/employee-engagement-rise.aspx

7. Institute for Research on Labor and Employment http://irle.berkeley.edu/files/2010/Employee-Replacement-Costs.pdf

8. https://cdn2.hubspot.net/hub/76666/file-2123964942-pdf/SalesForecasting_infographic_v6.pdf?t=1418163069861&__hstc=20629287.e8f0de0934f39937ea36dbf92079803a.1585686737481.1585686737481.1585686737481.1&__hssc=20629287.1.1585686737481&__hsfp=699954039

9. Inc.com https://www.inc.com/andrew-thomas/the-hidden-ratio-that-could-make-or-break-your-company.html

©2020 HotSchedules, Now Powered by Fourth All rights reserved. Reproduction in any manner whatsoever without the written permission of HotSchedules, Now Powered by Fourth is strictly forbidden. HotSchedules cannot be responsible for errors in typography or photography.

Call us at +1.877.539.5156 Visit Fourth.com

HotSchedules can show you the way to Labor Management Salvation.Want to learn more? Contact us today!

How to Escape

The 9 Circles of Employee Scheduling Helland Achieve Labor Management Salvation

s every business owner and manager knows, the road to hell is paved

with sticky notes, manually updated spreadsheets, scattered requests,

and other inefficient scheduling practices.

Check out the 9 Circles of Scheduling Hell — and get a chance at Labor

Management Salvation.

A

The Key to Labor Management SalvationWow — this sounds pretty grim. But there’s good news. It’s completely

possible to avoid all 9 circles of Scheduling Hell. You can even skip the

manual based systems, endless frustrations, and bad surprises of

Scheduling Purgatory. Labor Management Salvation is within reach!

Tracking Constant Schedule ChangesFrom shift swaps, to time off requests, to maintaining compliance– there’s a lot to keep track of. And when scheduling details fall through the cracks, they dent your bottom line, frustrate your employees, and cause havoc for your managers. You get to this circle from failing to provide teams with the tools they need to succeed.

The increase in likelihood that an employee will leave your company if

you're considered a tech laggard.1

450%Circle 1

59%The number of executives

who believe transparency in communications is a critical priority for achieving their

organization’s goals.2

Poor Team CommunicationMissed shifts, decreased accountability, and unsatisfactory customer experience are just a few of the problems that stem from bad communication. Plus platforms like WhatsApp or Facebook make it impossible to keep proprietary info, well, proprietary! This scattered communication wreaks havoc on morale.

Circle 2

Juggling Labor ComplianceLabor compliance is its own hell. Laws vary from city to city and state to state. As complexity grows, so does the risk of financial penalties. Failure to follow one or the full range of labor laws can result in expensive fines, damaged reputations, and, in the most extreme cases, lawsuits.

Circle 3

$322 MillionAmount of back wages collected by Department of Labor’s

Wage and Hours Division in FY2019 – a new record.3

The annual average cost of minimum-wage workers’ time theft violations.4

Billion$15

Circle 4Time Theft & Payroll PainsA few minutes here, a few there, it may not seem like a big deal to your team. But every over-tracked minute dents your bottom line. After all, time is money. And time-theft adds up fast.

Erratic Staffing LevelsUnnecessary labor spend eats up your budget and chips away at profit margins. When you add in state-specific legislation, the fees can add up even faster. Yikes!

The number of U.S. states (plus D.C.) with minimum wage increases in 2020.

26Circle 5

Low Employee EngagementToo many people on your schedule, you end up with bored employees. Too few and they’re slammed. It’s a recipe for frustrated and disengaged employees. Frustrated and disengaged employees don’t drive sales — and their misery is contagious.

the number of workers who are “not engaged” in their current role

the number who are “actively disengaged.” 6

53% 13%

Circle 6

Increased Employee TurnoverThe disengaged, frustrated employees from the 6th circle quit, sending you spiralling down to the 7th. Training new employees stretches your team thin, and scheduling is even trickier with a skeleton crew.

Circle 7

Do you know the average cost of replacing an employee?

$4,000per employee 7

The increase in likelihood that a company with

accurate sales forecasts will grow their revenue

year-over-year.8

10%Circle 8Lost Profits

Without Proper PlanningIf you don't analyze your performance, you can’t make the necessary adjustments to achieve or maintain profitability. Carefully forecasting your sales to appropriately plan your labor strategy can help maximize your profits.

Dissatisfied CustomersWelcome to the deepest, darkest circle of Scheduling Hell. Your customers are extra miserable here.

Poor scheduling practices negatively impact your staff, and those impacts make their way to your customers. Nobody wants that!

40It takes

positive reviews to offset just

negative one.91

Circle 9